Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
England > South East
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 510 523 532
Rank change year-on-year +13 +9 +36
Permanent jobs citing ISO/IEC 20000 45 65 123
As % of all permanent IT jobs advertised in the South East 0.15% 0.19% 0.29%
As % of the Quality Assurance & Compliance category 1.17% 1.47% 2.28%
Number of salaries quoted 30 55 113
South East median annual salary £38,500 £42,500 £50,000
Median salary % change year-on-year -9.41% -15.00% +33.33%
10th Percentile £22,500 £29,150 £34,559
90th Percentile £72,625 £73,750 £62,500
England median annual salary £45,000 £45,000 £49,029
% change year-on-year - -8.22% +11.43%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South East
Permanent vacancies with a requirement for quality assurance or compliance skills 3835 4435 5398
As % of all permanent IT jobs advertised in the South East 12.46% 12.64% 12.68%
Number of salaries quoted 3071 3531 4373
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £26,250 £26,250 £25,000
90th Percentile £72,500 £70,000 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

ISO/IEC 20000
Job Vacancy Trend in the South East

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for ISO/IEC 20000 in the South East

ISO/IEC 20000
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in the South East.

Salary trend for ISO/IEC 20000 in the South East

ISO/IEC 20000
Salary Histogram in the South East

The salary distribution of IT jobs citing ISO/IEC 20000 in the South East over the 6 months to 23 November 2017.

Salary histogram for ISO/IEC 20000 in the South East

ISO/IEC 20000
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the South East region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +30 17 £26,000 -14.19% 2
Surrey -9 10 £45,000 +23.97%
Kent +6 6 £75,000 +66.67%
West Sussex - 6 £32,000 -
Thames Valley +12 5 £45,000 +5.88% 2
Berkshire +42 4 - -
Oxfordshire +4 1 £45,000 +1.12% 2
ISO/IEC 20000
England

For the 6 months to 23 November 2017, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for ISO/IEC 20000.

1 28 (62.22%) ISO/IEC 27001
2 27 (60.00%) ITIL
3 17 (37.78%) Windows
4 15 (33.33%) Microsoft
5 13 (28.89%) Information Security
6 12 (26.67%) Service Management
7 11 (24.44%) VMware
7 11 (24.44%) ITIL V3
8 10 (22.22%) Information Security Management
8 10 (22.22%) Security Management
9 9 (20.00%) Stakeholder Management
9 9 (20.00%) Quality Management
9 9 (20.00%) Active Directory
9 9 (20.00%) ISO 9001
9 9 (20.00%) Continuous Improvement
9 9 (20.00%) Driving Licence
10 8 (17.78%) Incident Management
10 8 (17.78%) Management Information System
11 7 (15.56%) Finance
11 7 (15.56%) TCP/IP
11 7 (15.56%) SQL
11 7 (15.56%) BS25999
11 7 (15.56%) Problem Management
11 7 (15.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 6 (13.33%) Hyper-V
12 6 (13.33%) QA
12 6 (13.33%) Business Continuity
12 6 (13.33%) Retail
12 6 (13.33%) ISO 9000
12 6 (13.33%) Dell

ISO/IEC 20000
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.11%) MS Exchange
2 4 (8.89%) IIS
3 1 (2.22%) Skype for Business
Applications
1 1 (2.22%) Microsoft Excel
1 1 (2.22%) MS Visio
Cloud Services
1 5 (11.11%) SaaS
2 4 (8.89%) Amazon AWS
2 4 (8.89%) Microsoft Azure
Communications & Networking
1 7 (15.56%) TCP/IP
2 5 (11.11%) Firewall
2 5 (11.11%) SMS
3 1 (2.22%) Internet
3 1 (2.22%) LAN
3 1 (2.22%) Unified Communications
3 1 (2.22%) WAN
3 1 (2.22%) Wireless
Database & Business Intelligence
1 4 (8.89%) SQL Server
General
1 7 (15.56%) Finance
2 6 (13.33%) Retail
3 2 (4.44%) Telecoms
4 1 (2.22%) Banking
4 1 (2.22%) Electronics
4 1 (2.22%) Legal
Job Titles
1 8 (17.78%) Analyst
2 7 (15.56%) 2nd Line Engineer
2 7 (15.56%) 2nd Line Support
2 7 (15.56%) 2nd Line Support Engineer
2 7 (15.56%) IT Manager
2 7 (15.56%) Support Engineer
3 6 (13.33%) Service Analyst
3 6 (13.33%) Service Desk Analyst
4 5 (11.11%) Change Manager
4 5 (11.11%) Compliance Manager
4 5 (11.11%) IT Risk Manager
4 5 (11.11%) Quality Engineer
4 5 (11.11%) Risk Manager
4 5 (11.11%) Service Desk Specialist
4 5 (11.11%) Service Desk Support
4 5 (11.11%) Service Desk Support Analyst
4 5 (11.11%) Software Quality Engineer
4 5 (11.11%) Support Analyst
4 5 (11.11%) Support Specialist
4 5 (11.11%) Technical Manager
Miscellaneous
1 9 (20.00%) Driving Licence
2 8 (17.78%) Management Information System
3 5 (11.11%) Enterprise Storage
4 4 (8.89%) Clustering
4 4 (8.89%) Enterprise Software
5 2 (4.44%) CMDB
6 1 (2.22%) Analytical Skills
6 1 (2.22%) Virtual Team
Operating Systems
1 17 (37.78%) Windows
2 5 (11.11%) Windows Server
3 4 (8.89%) Linux
Processes & Methodologies
1 27 (60.00%) ITIL
2 13 (28.89%) Information Security
3 12 (26.67%) Service Management
4 11 (24.44%) ITIL V3
5 10 (22.22%) Information Security Management
5 10 (22.22%) Security Management
6 9 (20.00%) Continuous Improvement
6 9 (20.00%) Quality Management
6 9 (20.00%) Stakeholder Management
7 8 (17.78%) Incident Management
8 7 (15.56%) Problem Management
9 6 (13.33%) Business Continuity
10 5 (11.11%) Change Management
10 5 (11.11%) ISMS
10 5 (11.11%) ITSM
10 5 (11.11%) Process Improvement
10 5 (11.11%) Service Delivery
11 4 (8.89%) DevOps
11 4 (8.89%) QMS
11 4 (8.89%) Risk Management
Programming Languages
1 7 (15.56%) SQL
2 4 (8.89%) PowerShell
2 4 (8.89%) Python
3 2 (4.44%) C
Qualifications
1 4 (8.89%) HNC
2 3 (6.67%) MCP
2 3 (6.67%) MCSE
2 3 (6.67%) Microsoft Certification
3 2 (4.44%) CISSP
4 1 (2.22%) Degree
4 1 (2.22%) HND
4 1 (2.22%) ISO 27001 Lead Auditor
4 1 (2.22%) PRINCE2 Practitioner
4 1 (2.22%) SC Cleared
4 1 (2.22%) Security Cleared
Quality Assurance & Compliance
1 28 (62.22%) ISO/IEC 27001
2 9 (20.00%) ISO 9001
3 7 (15.56%) BS25999
3 7 (15.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 6 (13.33%) ISO 9000
4 6 (13.33%) QA
5 5 (11.11%) PCI DSS
5 5 (11.11%) Sarbanes-Oxley
6 4 (8.89%) ISO 14001
6 4 (8.89%) ISO 22301
7 3 (6.67%) SLA
8 1 (2.22%) TickIT
System Software
1 9 (20.00%) Active Directory
2 6 (13.33%) Hyper-V
3 5 (11.11%) VMware Infrastructure
4 4 (8.89%) VMware Workstation
Systems Management
1 4 (8.89%) Microsoft Clustering
Vendors
1 15 (33.33%) Microsoft
2 11 (24.44%) VMware
3 6 (13.33%) Citrix
3 6 (13.33%) Dell
4 5 (11.11%) EqualLogic
4 5 (11.11%) NetApp
5 4 (8.89%) Oracle
6 2 (4.44%) Cisco
7 1 (2.22%) HP
7 1 (2.22%) Juniper
7 1 (2.22%) Palo Alto
7 1 (2.22%) SolarWinds