Period
to 20 July 2017

The following table provides summary statistics for permanent job vacancies advertised in Hampshire with a requirement for Service Desk Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Desk Management over the 6 months to 20 July 2017 with a comparison to the same period in the previous 2 years.

Service Desk Management
South East > Hampshire
6 months to
20 Jul 2017
Same period 2016 Same period 2015
Rank 246 268 251
Rank change year-on-year +22 -17 +37
Permanent jobs citing Service Desk Management 3 7 25
As % of all permanent IT jobs advertised in Hampshire 0.050% 0.10% 0.33%
As % of the Processes & Methodologies category 0.058% 0.12% 0.39%
Number of salaries quoted 3 7 25
Hampshire median annual salary £24,000 £21,000 £19,000
Median salary % change year-on-year +14.29% +10.53% -20.83%
10th Percentile £22,900 £20,500 £18,500
90th Percentile £49,300 £21,500 £22,000
South East median annual salary £49,000 £52,500 £20,500
% change year-on-year -6.67% +156.10% -51.19%

Service Desk Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hampshire with a requirement for process and methodology skills.

Process & Methodology Skills
Hampshire
Permanent job vacancies with a requirement for process and methodology skills 5167 5969 6421
As % of all permanent IT job vacancies advertised in Hampshire 86.83% 86.21% 85.81%
Number of salaries quoted 4473 5219 5268
Hampshire median annual salary £42,500 £41,000 £42,500
Median salary % change year-on-year +3.66% -3.53% +6.25%
10th Percentile £26,250 £26,250 £25,000
90th Percentile £65,000 £61,750 £62,500
South East median annual salary £45,000 £45,000 £45,000

Service Desk Management
Job Vacancy Trend in Hampshire

Job postings citing Service Desk Management as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Service Desk Management in Hampshire

Service Desk Management
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management in Hampshire.

Salary trend for Service Desk Management in Hampshire

Service Desk Management
Salary Histogram in Hampshire

The salary distribution of IT jobs citing Service Desk Management in Hampshire over the 6 months to 20 July 2017.

Salary histogram for Service Desk Management in Hampshire

Service Desk Management
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the Hampshire region over the 6 months to 20 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Fareham - 2 £23,750 - 2
Service Desk Management
South East

For the 6 months to 20 July 2017, IT jobs citing Service Desk Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region with a requirement for Service Desk Management.

1 2 (66.67%) SQL
1 2 (66.67%) Microsoft Office
1 2 (66.67%) ITIL
1 2 (66.67%) Windows
1 2 (66.67%) Microsoft Excel
1 2 (66.67%) MS Visio
1 2 (66.67%) SLA
1 2 (66.67%) Microsoft
1 2 (66.67%) Citrix
1 2 (66.67%) Microsoft Certification
1 2 (66.67%) A+ Certification
1 2 (66.67%) Management Information System
1 2 (66.67%) Network+ Certification
1 2 (66.67%) Replication
1 2 (66.67%) VMware
1 2 (66.67%) Microsoft PowerPoint
1 2 (66.67%) MCDST
1 2 (66.67%) Degree
1 2 (66.67%) SCCM
1 2 (66.67%) VMware Infrastructure
1 2 (66.67%) Windows 7
1 2 (66.67%) vSphere
1 2 (66.67%) Task Automation
2 1 (33.33%) Continuous Improvement

Service Desk Management
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (66.67%) Microsoft Excel
1 2 (66.67%) Microsoft Office
1 2 (66.67%) Microsoft PowerPoint
1 2 (66.67%) MS Visio
Job Titles
1 2 (66.67%) Analyst
1 2 (66.67%) IT Analyst
1 2 (66.67%) Service Analyst
1 2 (66.67%) Service Desk Analyst
2 1 (33.33%) 1st/2nd Line Service Desk Analyst
2 1 (33.33%) 2nd Line Service Desk Analyst
2 1 (33.33%) Infrastructure Manager
2 1 (33.33%) Infrastructure Services Manager
2 1 (33.33%) Service Desk Manager
2 1 (33.33%) Service Manager
Miscellaneous
1 2 (66.67%) Management Information System
1 2 (66.67%) Replication
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows 7
Processes & Methodologies
1 2 (66.67%) ITIL
1 2 (66.67%) Task Automation
2 1 (33.33%) Continuous Improvement
Programming Languages
1 2 (66.67%) SQL
Qualifications
1 2 (66.67%) A+ Certification
1 2 (66.67%) Degree
1 2 (66.67%) MCDST
1 2 (66.67%) Microsoft Certification
1 2 (66.67%) Network+ Certification
Quality Assurance & Compliance
1 2 (66.67%) SLA
System Software
1 2 (66.67%) VMware Infrastructure
1 2 (66.67%) vSphere
Systems Management
1 2 (66.67%) SCCM
Vendors
1 2 (66.67%) Citrix
1 2 (66.67%) Microsoft
1 2 (66.67%) VMware
Hampshire
Hays Specialist Recruitment Ltd
Salary: £48000.00 - £58000.00 per annum
Posted: 9 days ago
Fareham
aap3
Salary: £23000 - £25000.00 per annum + benefits package
Posted: 17 days ago