Period
to 20 November 2017

The median annual salary for a Service Analyst was £23,500 in advertised job vacancies in Hampshire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
South East > Hampshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 169 200 190
Rank change year-on-year +31 -10 0
Permanent jobs requiring a Service Analyst 92 77 91
As % of all permanent IT jobs advertised in Hampshire 1.44% 1.14% 1.26%
As % of the Job Titles category 1.50% 1.17% 1.29%
Number of salaries quoted 74 67 89
Hampshire median annual salary £23,500 £21,250 £21,000
Median salary % change year-on-year +10.59% +1.19% -2.33%
10th Percentile £18,500 £18,000 £17,750
90th Percentile £26,175 £26,250 £28,200
South East median annual salary £23,500 £24,000 £25,000
% change year-on-year -2.08% -4.00% +4.17%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hampshire
Permanent vacancies in Hampshire with a recognized job title 6149 6574 7037
% of permanent IT jobs with a recognized job title 96.55% 97.06% 97.79%
Number of salaries quoted 5333 5647 5919
Hampshire median annual salary £42,000 £40,000 £42,500
Median salary % change year-on-year +5.00% -5.88% +6.25%
10th Percentile £24,750 £25,000 £24,200
90th Percentile £65,000 £61,250 £62,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Service Analyst
Job Vacancy Trend in Hampshire

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Service Analyst in Hampshire

Service Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Hampshire.

Salary trend for Service Analyst in Hampshire

Service Analyst
Salary Histogram in Hampshire

The salary distribution of IT jobs citing Service Analyst in Hampshire over the 6 months to 20 November 2017.

Salary histogram for Service Analyst in Hampshire

Service Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Hampshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Portsmouth +31 44 £23,500 +20.51% 1
Farnborough +15 24 £25,500 +22.89%
Basingstoke -5 7 £20,000 +5.26%
Southampton -43 4 £21,250 - 1
Wallington - 4 £18,750 -
Fareham +2 2 £24,000 -
Winchester - 2 £48,750 - 1
Fleet - 2 £23,500 -
Ringwood -5 1 £27,000 +50.00%
Service Analyst
South East

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 20 November 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring Service Analyst in the job title.

1 67 (72.83%) Microsoft
2 56 (60.87%) Windows
3 54 (58.70%) Active Directory
4 52 (56.52%) Microsoft Office
5 51 (55.43%) ITIL
6 46 (50.00%) Security Cleared
7 45 (48.91%) SC Cleared
8 44 (47.83%) Windows 7
9 37 (40.22%) Microsoft Certification
10 35 (38.04%) LAN
10 35 (38.04%) WAN
11 32 (34.78%) MS Exchange
12 28 (30.43%) Driving Licence
12 28 (30.43%) MCDST
13 27 (29.35%) MCTS
13 27 (29.35%) MCITP
13 27 (29.35%) MCP
14 26 (28.26%) SLA
15 23 (25.00%) DV Cleared
16 17 (18.48%) Office 365
17 14 (15.22%) Windows XP
18 11 (11.96%) Management Information System
18 11 (11.96%) Windows 10
18 11 (11.96%) Windows Server
19 9 (9.78%) Customer Requirements
19 9 (9.78%) Software License Management
19 9 (9.78%) VMware
19 9 (9.78%) Publishing
19 9 (9.78%) Apple iOS
19 9 (9.78%) Hyper-V

Service Analyst Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (34.78%) MS Exchange
2 1 (1.09%) Confluence
2 1 (1.09%) JBoss
2 1 (1.09%) SharePoint
Applications
1 52 (56.52%) Microsoft Office
2 5 (5.43%) Microsoft Excel
3 3 (3.26%) Microsoft PowerPoint
3 3 (3.26%) MS Visio
4 1 (1.09%) Microsoft Project
Cloud Services
1 17 (18.48%) Office 365
Communications & Networking
1 35 (38.04%) LAN
1 35 (38.04%) WAN
2 4 (4.35%) VoIP
3 3 (3.26%) Firewall
3 3 (3.26%) Remote Desktop
3 3 (3.26%) TCP/IP
4 2 (2.17%) DNS
4 2 (2.17%) Unified Communications
4 2 (2.17%) Wireless
5 1 (1.09%) Internet
5 1 (1.09%) Wi-Fi
Development Applications
1 1 (1.09%) JIRA
1 1 (1.09%) Selenium
General
1 9 (9.78%) Publishing
2 3 (3.26%) Finance
3 1 (1.09%) Aerospace
3 1 (1.09%) Law
3 1 (1.09%) Retail
3 1 (1.09%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.09%) Apache Camel
1 1 (1.09%) J2EE
1 1 (1.09%) REST
1 1 (1.09%) SOAP
1 1 (1.09%) Web Services
Miscellaneous
1 28 (30.43%) Driving Licence
2 11 (11.96%) Management Information System
3 6 (6.52%) Enterprise Storage
4 4 (4.35%) Fat Client
4 4 (4.35%) Thin Client
5 3 (3.26%) Replication
6 1 (1.09%) Analytical Skills
Operating Systems
1 56 (60.87%) Windows
2 44 (47.83%) Windows 7
3 14 (15.22%) Windows XP
4 11 (11.96%) Windows 10
4 11 (11.96%) Windows Server
5 9 (9.78%) Apple iOS
6 6 (6.52%) Windows Server 2003
6 6 (6.52%) Windows Server 2008
7 3 (3.26%) Windows 8
8 2 (2.17%) Linux
8 2 (2.17%) Mac OS
8 2 (2.17%) Windows Server 2012
8 2 (2.17%) Windows Vista
Processes & Methodologies
1 51 (55.43%) ITIL
2 9 (9.78%) Customer Requirements
2 9 (9.78%) Software License Management
3 8 (8.70%) Customer-Centricity
4 7 (7.61%) Release Management
5 6 (6.52%) Time Management
6 4 (4.35%) ITSM
7 3 (3.26%) Continuous Improvement
7 3 (3.26%) Mentoring
7 3 (3.26%) Service Management
8 2 (2.17%) Business Continuity
8 2 (2.17%) Chat Support
8 2 (2.17%) Proactive Monitoring
8 2 (2.17%) Problem Management
8 2 (2.17%) SEO
9 1 (1.09%) Agile Software Development
9 1 (1.09%) Incident Management
9 1 (1.09%) Knowledge Management
9 1 (1.09%) Test Management
9 1 (1.09%) Wealth Management
Programming Languages
1 3 (3.26%) SQL
2 2 (2.17%) C
3 1 (1.09%) C#
3 1 (1.09%) Java
Qualifications
1 46 (50.00%) Security Cleared
2 45 (48.91%) SC Cleared
3 37 (40.22%) Microsoft Certification
4 28 (30.43%) MCDST
5 27 (29.35%) MCITP
5 27 (29.35%) MCP
5 27 (29.35%) MCTS
6 23 (25.00%) DV Cleared
7 7 (7.61%) MCSA
8 2 (2.17%) A+ Certification
8 2 (2.17%) Degree
8 2 (2.17%) ITIL Certification
9 1 (1.09%) Network+ Certification
Quality Assurance & Compliance
1 26 (28.26%) SLA
System Software
1 54 (58.70%) Active Directory
2 9 (9.78%) Hyper-V
3 8 (8.70%) VMware Infrastructure
4 1 (1.09%) vSphere
Systems Management
1 1 (1.09%) SCCM
Vendors
1 67 (72.83%) Microsoft
2 9 (9.78%) VMware
3 8 (8.70%) Citrix
3 8 (8.70%) Juniper
4 7 (7.61%) Dell
5 6 (6.52%) Cisco
5 6 (6.52%) Dell Compellent
5 6 (6.52%) NetApp
6 4 (4.35%) Apple
7 2 (2.17%) Adobe
7 2 (2.17%) Polycom
7 2 (2.17%) SolarWinds
8 1 (1.09%) Capita