Period
to 21 July 2017

The median annual salary for a Support Analyst was £21,500 in advertised job vacancies in Harrogate during the 6 months to 21 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North Yorkshire > Harrogate
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 26 15 41
Rank change year-on-year -11 +26 +23
Permanent jobs requiring a Support Analyst 29 56 46
As % of all permanent IT jobs advertised in Harrogate 7.95% 11.59% 5.90%
As % of the Job Titles category 8.01% 11.72% 5.92%
Number of salaries quoted 23 36 45
Harrogate median annual salary £21,500 £25,000 £27,500
Median salary % change year-on-year -14.00% -9.09% +4.76%
10th Percentile £17,500 £20,000 £21,250
90th Percentile £35,800 £35,000 £37,000
North Yorkshire median annual salary £33,000 £25,000 £26,250
% change year-on-year +32.00% -4.76% -

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Harrogate. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Harrogate
Permanent job vacancies with a job title containing a recognized job role 362 478 777
As % of all permanent IT job vacancies advertised in Harrogate 99.18% 98.96% 99.62%
Number of salaries quoted 321 403 719
Harrogate median annual salary £37,500 £40,000 £40,000
Median salary % change year-on-year -6.25% - -
10th Percentile £21,000 £20,500 £22,500
90th Percentile £57,500 £52,500 £55,000
North Yorkshire median annual salary £40,000 £39,000 £37,500
% change year-on-year +2.56% +4.00% -

Support Analyst
Job Vacancy Trend in Harrogate

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Harrogate.

Job vacancy trend for Support Analyst in Harrogate

Support Analyst
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Harrogate.

Salary trend for Support Analyst in Harrogate

Support Analyst
Salary Histogram in Harrogate

The salary distribution of IT jobs citing Support Analyst in Harrogate over the 6 months to 21 July 2017.

Salary histogram for Support Analyst in Harrogate

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Harrogate

For the 6 months to 21 July 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Harrogate region featuring Support Analyst in the job title.

1 17 (58.62%) Windows
2 15 (51.72%) ITIL
2 15 (51.72%) Active Directory
3 12 (41.38%) Citrix
4 10 (34.48%) TCP/IP
4 10 (34.48%) SQL
4 10 (34.48%) SAN
4 10 (34.48%) Windows Server 2008
4 10 (34.48%) Windows Server 2012
5 9 (31.03%) VMware ESXi
5 9 (31.03%) NAS
5 9 (31.03%) XenApp
5 9 (31.03%) XenServer
5 9 (31.03%) vSphere
5 9 (31.03%) VMware
5 9 (31.03%) DNS
5 9 (31.03%) Cisco
6 8 (27.59%) LAN
6 8 (27.59%) SQL Server
7 7 (24.14%) WAN
7 7 (24.14%) Microsoft
7 7 (24.14%) Finance
8 6 (20.69%) Firewall
8 6 (20.69%) Unix
9 5 (17.24%) Isilon
9 5 (17.24%) Office 365
9 5 (17.24%) Exchange Server 2010
9 5 (17.24%) Exchange Server 2013
9 5 (17.24%) Exchange Server 2003
9 5 (17.24%) VMware Infrastructure

Support Analyst Skill Set
Co-occurring IT Skills in Harrogate by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.24%) Exchange Server 2003
1 5 (17.24%) Exchange Server 2007
1 5 (17.24%) Exchange Server 2010
1 5 (17.24%) Exchange Server 2013
1 5 (17.24%) MS Exchange
2 2 (6.90%) SharePoint
2 2 (6.90%) SharePoint Server
2 2 (6.90%) Tomcat
3 1 (3.45%) IIS
3 1 (3.45%) JBoss
3 1 (3.45%) WebLogic
Applications
1 1 (3.45%) Microsoft Office
Business Applications
1 2 (6.90%) Dynamics AX
2 1 (3.45%) Dynamics NAV
2 1 (3.45%) MFGPRO
2 1 (3.45%) Sage X3
Cloud Services
1 5 (17.24%) Office 365
2 1 (3.45%) Dynamics 365
2 1 (3.45%) Mimecast
Communications & Networking
1 10 (34.48%) SAN
1 10 (34.48%) TCP/IP
2 9 (31.03%) DNS
2 9 (31.03%) NAS
3 8 (27.59%) LAN
4 7 (24.14%) WAN
5 6 (20.69%) Firewall
6 5 (17.24%) ADSL
6 5 (17.24%) LDAP
6 5 (17.24%) VoIP
7 4 (13.79%) Broadband
7 4 (13.79%) DHCP
7 4 (13.79%) Internet
8 1 (3.45%) Wireless
Database & Business Intelligence
1 8 (27.59%) SQL Server
2 2 (6.90%) Crystal Reports
2 2 (6.90%) Relational Database
General
1 7 (24.14%) Finance
2 1 (3.45%) Legal
2 1 (3.45%) Retail
Miscellaneous
1 3 (10.34%) Analytical Skills
1 3 (10.34%) Management Information System
2 2 (6.90%) FMCG
3 1 (3.45%) Client/Server
3 1 (3.45%) Data Centre
3 1 (3.45%) Fintech
3 1 (3.45%) iPad
Operating Systems
1 17 (58.62%) Windows
2 10 (34.48%) Windows Server 2008
2 10 (34.48%) Windows Server 2012
3 6 (20.69%) Unix
4 5 (17.24%) Linux
4 5 (17.24%) Windows 2000
4 5 (17.24%) Windows Server 2003
5 3 (10.34%) Windows Server
6 1 (3.45%) Solaris
6 1 (3.45%) Windows 7
Processes & Methodologies
1 15 (51.72%) ITIL
2 5 (17.24%) Service Management
3 4 (13.79%) ERP
3 4 (13.79%) Workflow
4 3 (10.34%) Disaster Recovery
4 3 (10.34%) Mentoring
4 3 (10.34%) Project Planning
5 2 (6.90%) Business Analysis
5 2 (6.90%) ITSM
6 1 (3.45%) BCP
6 1 (3.45%) Change Management
6 1 (3.45%) Incident Management
6 1 (3.45%) Network Management
6 1 (3.45%) Proactive Monitoring
6 1 (3.45%) Service Delivery
6 1 (3.45%) Test Strategy
6 1 (3.45%) Time Management
Programming Languages
1 10 (34.48%) SQL
2 2 (6.90%) Java
3 1 (3.45%) PL/SQL
Qualifications
1 5 (17.24%) MCP
2 1 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 4 (13.79%) SLA
System Software
1 15 (51.72%) Active Directory
2 9 (31.03%) VMware ESXi
2 9 (31.03%) vSphere
2 9 (31.03%) XenApp
2 9 (31.03%) XenServer
3 5 (17.24%) VMware Infrastructure
4 2 (6.90%) Terminal Services
Systems Management
1 5 (17.24%) OpenView
Vendors
1 12 (41.38%) Citrix
2 9 (31.03%) Cisco
2 9 (31.03%) VMware
3 7 (24.14%) Microsoft
4 5 (17.24%) EMC
4 5 (17.24%) HP
4 5 (17.24%) Isilon
4 5 (17.24%) NetApp
5 2 (6.90%) JD Edwards
6 1 (3.45%) Aruba
6 1 (3.45%) BT
6 1 (3.45%) Epicor
6 1 (3.45%) Google
6 1 (3.45%) Meraki
6 1 (3.45%) Nimsoft
6 1 (3.45%) Openreach
6 1 (3.45%) Sage