Period
to 20 January 2018

The median annual salary for a Support Analyst was £20,000 in advertised job vacancies in Harrogate during the 6 months to 20 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North Yorkshire > Harrogate
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 24 12 24
Rank change year-on-year -12 +12 +27
Permanent jobs requiring a Support Analyst 18 63 56
As % of all permanent IT jobs advertised in Harrogate 7.00% 15.63% 7.87%
As % of the Job Titles category 7.26% 15.79% 7.99%
Number of salaries quoted 11 53 51
Harrogate median annual salary £20,000 £25,000 £27,000
Median salary % change year-on-year -20.00% -7.41% +8.00%
10th Percentile £15,000 £18,550 £21,250
90th Percentile £21,000 £42,500 £38,750
North Yorkshire median annual salary £24,000 £24,000 £25,000
% change year-on-year - -4.00% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Harrogate. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Harrogate
Permanent vacancies in Harrogate with a recognized job title 248 399 701
% of permanent IT jobs with a recognized job title 96.50% 99.01% 98.46%
Number of salaries quoted 211 315 636
Harrogate median annual salary £40,000 £35,000 £37,000
Median salary % change year-on-year +14.29% -5.41% +5.71%
10th Percentile £21,000 £20,500 £21,250
90th Percentile £58,750 £51,500 £52,500
North Yorkshire median annual salary £40,000 £39,000 £37,500
% change year-on-year +2.56% +4.00% -

Support Analyst
Job Vacancy Trend in Harrogate

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Harrogate.

Job vacancy trend for Support Analyst in Harrogate

Support Analyst
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Harrogate.

Salary trend for Support Analyst in Harrogate

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Harrogate

For the 6 months to 20 January 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Harrogate region featuring Support Analyst in the job title.

1 9 (50.00%) Cisco
1 9 (50.00%) ADSL
1 9 (50.00%) Broadband
1 9 (50.00%) VoIP
1 9 (50.00%) Firewall
1 9 (50.00%) Wireless
1 9 (50.00%) Aruba
1 9 (50.00%) Meraki
2 6 (33.33%) Data Centre
2 6 (33.33%) Polycom
2 6 (33.33%) Active Directory
2 6 (33.33%) Citrix
2 6 (33.33%) 3G
3 4 (22.22%) E-Commerce
3 4 (22.22%) Website Architecture
4 3 (16.67%) Windows Server 2012
4 3 (16.67%) Windows Server
4 3 (16.67%) Windows 7
4 3 (16.67%) User Acceptance Testing
4 3 (16.67%) Windows
4 3 (16.67%) HTML
4 3 (16.67%) CSS
4 3 (16.67%) SLA
4 3 (16.67%) Windows Server 2003
5 2 (11.11%) Service Management
6 1 (5.56%) Mentoring
6 1 (5.56%) ITSM
6 1 (5.56%) Management Information System
6 1 (5.56%) ISO/IEC 27001
6 1 (5.56%) Degree

Support Analyst Skill Set
Co-occurring IT Skills in Harrogate by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 9 (50.00%) ADSL
1 9 (50.00%) Broadband
1 9 (50.00%) Firewall
1 9 (50.00%) VoIP
1 9 (50.00%) Wireless
2 6 (33.33%) 3G
Libraries, Frameworks & Software Standards
1 3 (16.67%) CSS
1 3 (16.67%) HTML
Miscellaneous
1 6 (33.33%) Data Centre
2 1 (5.56%) Management Information System
Operating Systems
1 3 (16.67%) Windows
1 3 (16.67%) Windows 7
1 3 (16.67%) Windows Server
1 3 (16.67%) Windows Server 2003
1 3 (16.67%) Windows Server 2012
Processes & Methodologies
1 4 (22.22%) E-Commerce
1 4 (22.22%) Website Architecture
2 3 (16.67%) User Acceptance Testing
3 2 (11.11%) Service Management
4 1 (5.56%) ITIL
4 1 (5.56%) ITSM
4 1 (5.56%) Mentoring
Qualifications
1 1 (5.56%) Degree
Quality Assurance & Compliance
1 3 (16.67%) SLA
2 1 (5.56%) ISO/IEC 27001
System Software
1 6 (33.33%) Active Directory
Vendors
1 9 (50.00%) Aruba
1 9 (50.00%) Cisco
1 9 (50.00%) Meraki
2 6 (33.33%) Citrix
2 6 (33.33%) Polycom