Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
East of England > Hertfordshire
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 59 49 61
Rank change year-on-year -10 +12 +47
Permanent jobs citing SLA 199 213 220
As % of all permanent IT jobs advertised in Hertfordshire 4.52% 4.73% 4.12%
As % of the Quality Assurance & Compliance category 35.86% 32.08% 33.08%
Number of salaries quoted 171 164 135
Hertfordshire median annual salary £32,000 £37,500 £40,000
Median salary % change year-on-year -14.67% -6.25% -11.11%
10th Percentile £22,000 £18,775 £25,100
90th Percentile £62,500 £65,000 £65,000
East of England median annual salary £32,000 £40,000 £37,500
% change year-on-year -20.00% +6.67% -6.25%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Hertfordshire
Permanent vacancies with a requirement for quality assurance or compliance skills 555 664 665
As % of all permanent IT jobs advertised in Hertfordshire 12.60% 14.74% 12.44%
Number of salaries quoted 462 521 464
Hertfordshire median annual salary £45,000 £45,000 £45,000
10th Percentile £24,775 £25,000 £25,000
90th Percentile £67,375 £65,000 £67,500
East of England median annual salary £45,000 £45,000 £45,000

SLA
Job Vacancy Trend in Hertfordshire

Job postings citing SLA as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for SLA in Hertfordshire

SLA
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Hertfordshire.

Salary trend for SLA in Hertfordshire

SLA
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing SLA in Hertfordshire over the 6 months to 22 November 2017.

Salary histogram for SLA in Hertfordshire

SLA
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Hertfordshire region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City +33 48 £32,000 +3.23%
Hatfield -4 39 £52,500 -8.70% 7
Watford +4 37 £37,500 -31.82% 4
Hemel Hempstead -20 29 £22,000 -41.33%
Letchworth - 9 £42,500 -
Borehamwood -13 6 £43,000 +43.33%
Stevenage -26 3 £28,000 +47.37%
Rickmansworth -2 2 £32,000 -43.11% 1
St Albans -4 2 £25,000 -54.55%
Hertford - 2 £41,250 -
SLA
East of England

For the 6 months to 22 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for SLA.

1 101 (50.75%) Windows
2 81 (40.70%) Microsoft
3 62 (31.16%) Finance
4 55 (27.64%) Degree
5 52 (26.13%) ITIL
6 45 (22.61%) Oracle
7 44 (22.11%) Active Directory
7 44 (22.11%) Windows Server
8 43 (21.61%) SQL Server
9 41 (20.60%) Management Information System
10 39 (19.60%) SQL
10 39 (19.60%) VPN
11 37 (18.59%) VMware
12 36 (18.09%) CMS
12 36 (18.09%) Xerox
13 35 (17.59%) Military
13 35 (17.59%) Document Management
13 35 (17.59%) Unix
13 35 (17.59%) Back Office
14 32 (16.08%) IBM
15 30 (15.08%) Firewall
15 30 (15.08%) Service Management
16 29 (14.57%) Linux
16 29 (14.57%) Problem Management
16 29 (14.57%) VMware Infrastructure
17 28 (14.07%) ITSM
18 27 (13.57%) SAN
18 27 (13.57%) LAN
19 26 (13.07%) WAN
19 26 (13.07%) TCP/IP

SLA
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (18.09%) CMS
2 17 (8.54%) MS Exchange
3 16 (8.04%) Oracle SOA Suite
4 13 (6.53%) Oracle Service Bus
4 13 (6.53%) WebLogic
4 13 (6.53%) WebSphere
5 5 (2.51%) Exchange Server 2010
5 5 (2.51%) SharePoint
5 5 (2.51%) SharePoint 2013
6 4 (2.01%) Exchange Server 2007
6 4 (2.01%) Exchange Server 2013
7 2 (1.01%) Apache
7 2 (1.01%) nginx
8 1 (0.50%) Adobe Experience Manager
8 1 (0.50%) IIS
8 1 (0.50%) Skype for Business
Applications
1 26 (13.07%) Microsoft Office
2 21 (10.55%) Spreadsheet
3 5 (2.51%) Microsoft Excel
4 3 (1.51%) Microsoft PowerPoint
Business Applications
1 3 (1.51%) Magento
2 2 (1.01%) FastStats
2 2 (1.01%) Oracle EBS
2 2 (1.01%) Oracle EBS R12
3 1 (0.50%) PeopleSoft HCM
3 1 (0.50%) PeopleSoft HRMS
3 1 (0.50%) Remedy ITSM
Cloud Services
1 18 (9.05%) Office 365
2 11 (5.53%) Microsoft Azure
3 5 (2.51%) Mimecast
3 5 (2.51%) SaaS
4 4 (2.01%) Cloud Computing
5 3 (1.51%) IaaS
6 2 (1.01%) Responsys
7 1 (0.50%) Amazon AWS
7 1 (0.50%) PaaS
Communications & Networking
1 39 (19.60%) VPN
2 30 (15.08%) Firewall
3 27 (13.57%) LAN
3 27 (13.57%) SAN
4 26 (13.07%) TCP/IP
4 26 (13.07%) WAN
5 24 (12.06%) DNS
5 24 (12.06%) VLAN
6 22 (11.06%) DHCP
7 17 (8.54%) BGP
7 17 (8.54%) FTP
7 17 (8.54%) HSRP
7 17 (8.54%) HTTP
7 17 (8.54%) HTTPS
7 17 (8.54%) Intrusion Detection
7 17 (8.54%) OSPF
7 17 (8.54%) tcpdump
7 17 (8.54%) Telnet
7 17 (8.54%) Wireshark
8 5 (2.51%) VoIP
Database & Business Intelligence
1 43 (21.61%) SQL Server
2 25 (12.56%) MySQL
3 15 (7.54%) Oracle Database 12c
4 8 (4.02%) MongoDB
5 7 (3.52%) Relational Database
6 5 (2.51%) Oracle Database
7 3 (1.51%) Oracle Database 10g
8 2 (1.01%) Data Mining
8 2 (1.01%) MS Access
8 2 (1.01%) Oracle Database 11g
8 2 (1.01%) RDBMS
9 1 (0.50%) Amazon RDS
9 1 (0.50%) NoSQL
Development Applications
1 4 (2.01%) Git (software)
1 4 (2.01%) Grunt
2 1 (0.50%) Maven
General
1 62 (31.16%) Finance
2 35 (17.59%) Back Office
2 35 (17.59%) Military
3 16 (8.04%) Advertising
4 10 (5.03%) Telecoms
5 6 (3.02%) Games
6 5 (2.51%) Legal
7 4 (2.01%) French Language
7 4 (2.01%) German Language
8 3 (1.51%) Retail
9 2 (1.01%) Billing
10 1 (0.50%) Marketing
Job Titles
1 49 (24.62%) Analyst
2 41 (20.60%) Administrator
3 24 (12.06%) Service Analyst
3 24 (12.06%) Support Engineer
4 22 (11.06%) Desktop Support
5 19 (9.55%) Infrastructure Specialist
5 19 (9.55%) IT Administrator
6 17 (8.54%) Network Administrator
6 17 (8.54%) Support Analyst
7 15 (7.54%) Service Manager
8 14 (7.04%) IT Support
9 12 (6.03%) DBA
9 12 (6.03%) Desktop Support Technician
9 12 (6.03%) Desktop Technician
9 12 (6.03%) Oracle DBA
9 12 (6.03%) Support Technician
10 11 (5.53%) Network Engineer
11 10 (5.03%) 2nd Line Support
11 10 (5.03%) Developer
11 10 (5.03%) IT Engineer
Libraries, Frameworks & Software Standards
1 22 (11.06%) XML
2 21 (10.55%) REST
2 21 (10.55%) Web Services
3 17 (8.54%) POSIX
3 17 (8.54%) SOAP
4 13 (6.53%) Middleware
4 13 (6.53%) Oracle Fusion
4 13 (6.53%) XML Messaging
5 10 (5.03%) HTML
6 8 (4.02%) HTML5
7 7 (3.52%) CSS
7 7 (3.52%) J2EE
7 7 (3.52%) Spring
7 7 (3.52%) WCF
8 6 (3.02%) Hibernate
8 6 (3.02%) Java EE
8 6 (3.02%) jQuery
9 5 (2.51%) AngularJS
9 5 (2.51%) Sass
9 5 (2.51%) Twitter Bootstrap
Miscellaneous
1 41 (20.60%) Management Information System
2 24 (12.06%) Analytical Skills
3 22 (11.06%) Client/Server
4 14 (7.04%) Computer Science
5 11 (5.53%) Data Centre
6 5 (2.51%) iPad
6 5 (2.51%) Virtual Team
7 4 (2.01%) e-Learning
8 3 (1.51%) Blackberry
8 3 (1.51%) Driving Licence
8 3 (1.51%) Reference Data
9 2 (1.01%) Fintech
10 1 (0.50%) CMDB
10 1 (0.50%) Distributed Denial-of-Service
Operating Systems
1 101 (50.75%) Windows
2 44 (22.11%) Windows Server
3 35 (17.59%) Unix
4 29 (14.57%) Linux
5 26 (13.07%) Windows 7
6 21 (10.55%) Windows 8
7 13 (6.53%) Solaris
8 9 (4.52%) Windows Server 2008
9 8 (4.02%) Apple iOS
9 8 (4.02%) Windows Server 2012
10 7 (3.52%) Android
11 6 (3.02%) Mac OS X
11 6 (3.02%) Windows 10
Processes & Methodologies
1 52 (26.13%) ITIL
2 35 (17.59%) Document Management
3 30 (15.08%) Service Management
4 29 (14.57%) Problem Management
5 28 (14.07%) ITSM
6 26 (13.07%) Disaster Recovery
7 23 (11.56%) Business Intelligence
7 23 (11.56%) Process Improvement
8 22 (11.06%) Proactive Management
9 20 (10.05%) Network Management
10 17 (8.54%) Data Encryption
10 17 (8.54%) Data Security
10 17 (8.54%) Network Optimisation
11 16 (8.04%) Incident Management
11 16 (8.04%) Service Delivery
11 16 (8.04%) SOA
12 13 (6.53%) Continuous Integration
12 13 (6.53%) Data Integration
12 13 (6.53%) Load Balancing
12 13 (6.53%) Performance Tuning
Programming Languages
1 39 (19.60%) SQL
2 12 (6.03%) PowerShell
3 8 (4.02%) PL/SQL
4 7 (3.52%) Java
5 6 (3.02%) PHP
6 5 (2.51%) C
6 5 (2.51%) C#
7 4 (2.01%) T-SQL
8 2 (1.01%) JavaScript
8 2 (1.01%) VBScript
9 1 (0.50%) Perl
Qualifications
1 55 (27.64%) Degree
2 26 (13.07%) Security Cleared
3 18 (9.05%) Cisco Certification
4 16 (8.04%) SC Cleared
5 14 (7.04%) Microsoft Certification
6 13 (6.53%) CCNA
7 11 (5.53%) DV Cleared
8 8 (4.02%) CCNP
9 7 (3.52%) Computer Science Degree
9 7 (3.52%) MCSA
10 5 (2.51%) ISEB
10 5 (2.51%) MCP
10 5 (2.51%) MCSE
11 4 (2.01%) CCSA
11 4 (2.01%) DBS Check
12 3 (1.51%) BC Cleared
13 1 (0.50%) CIPD
13 1 (0.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 22 (11.06%) ISO/IEC 27001
2 21 (10.55%) ISO 9001
3 2 (1.01%) ISO/IEC 20000
3 2 (1.01%) QA
4 1 (0.50%) PMO
System Software
1 44 (22.11%) Active Directory
2 29 (14.57%) VMware Infrastructure
3 22 (11.06%) vSphere
4 9 (4.52%) Hyper-V
5 1 (0.50%) vCloud
5 1 (0.50%) VMware ESXi
5 1 (0.50%) XenApp
5 1 (0.50%) XenServer
Systems Management
1 6 (3.02%) SCCM
2 4 (2.01%) AirWatch
2 4 (2.01%) XenMobile
3 2 (1.01%) cPanel
3 2 (1.01%) Oracle Enterprise Manager
3 2 (1.01%) Plesk
4 1 (0.50%) Backup Exec
4 1 (0.50%) Opscode Chef
4 1 (0.50%) Puppet
4 1 (0.50%) ServiceCenter
Vendors
1 81 (40.70%) Microsoft
2 45 (22.61%) Oracle
3 37 (18.59%) VMware
4 36 (18.09%) Xerox
5 32 (16.08%) IBM
6 24 (12.06%) HP
7 23 (11.56%) Citrix
8 20 (10.05%) NetApp
9 19 (9.55%) Adobe
10 17 (8.54%) Cisco
11 7 (3.52%) Sybase
12 5 (2.51%) Cadence
12 5 (2.51%) F5
13 4 (2.01%) Blue Coat
13 4 (2.01%) Juniper
13 4 (2.01%) MobileIron
14 2 (1.01%) Hyperion
14 2 (1.01%) Remedy
15 1 (0.50%) ServiceNow
15 1 (0.50%) Veeam