SLA Job Trends in Hertfordshire

Service Level Agreement (SLA)
East of England > Hertfordshire

The table below provides summary statistics and salary benchmarking for jobs advertised in Hertfordshire requiring SLA skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 52 64 55
Rank change year-on-year +12 -9 0
Permanent jobs citing SLA 40 36 18
As % of all permanent jobs in Hertfordshire 2.36% 3.00% 2.22%
As % of the Quality Assurance & Compliance category 30.77% 14.75% 16.36%
Number of salaries quoted 36 28 13
10th Percentile - £26,000 -
25th Percentile £30,750 £40,125 £21,328
Median annual salary (50th Percentile) £42,500 £47,500 £23,000
Median % change year-on-year -10.53% +106.52% -34.29%
75th Percentile £51,500 £60,000 £50,000
90th Percentile £56,250 - £50,200
East of England median annual salary £40,000 £45,000 £26,000
% change year-on-year -11.11% +73.08% -37.35%

All Quality Assurance and Compliance Skills
Hertfordshire

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in Hertfordshire.

Permanent vacancies with a requirement for quality assurance or compliance skills 130 244 110
As % of all permanent jobs advertised in Hertfordshire 7.68% 20.30% 13.55%
Number of salaries quoted 97 57 72
10th Percentile £30,750 £26,000 £23,000
25th Percentile £32,500 £35,000 £41,250
Median annual salary (50th Percentile) £47,000 £54,000 £56,250
Median % change year-on-year -12.96% -4.00% +7.14%
75th Percentile £56,250 £63,750 £67,500
90th Percentile £70,100 £75,500 £73,750
East of England median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +5.00%

SLA
Job Vacancy Trend in Hertfordshire

Historical trend showing the proportion of permanent IT job postings citing SLA relative to all permanent IT jobs advertised in Hertfordshire.

SLA job vacancy trend in Hertfordshire

SLA
Salary Trend in Hertfordshire

Salary distribution trend for jobs in Hertfordshire citing SLA.

Salary distribution trend for jobs in Hertfordshire citing SLA

SLA
Salary Histogram in Hertfordshire

Salary distribution for jobs citing SLA in Hertfordshire over the 6 months to 14 January 2026.

Salary histogram for SLA in Hertfordshire

SLA
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Hertfordshire region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hatfield - 16 £33,500 - 6
Stevenage +7 13 £43,000 - 2
Hertford - 2 £40,000 - 1
Hoddesdon - 2 £30,000 - 3
SLA
East of England

SLA
Co-Occurring Skills & Capabilities in Hertfordshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (5.00%) Microsoft Exchange
1 2 (5.00%) Skype for Business
2 1 (2.50%) Apache Airflow
Applications
1 3 (7.50%) Microsoft Office
Cloud Services
1 16 (40.00%) Entra ID
2 10 (25.00%) Cohesity
3 1 (2.50%) Amazon S3
3 1 (2.50%) AWS
3 1 (2.50%) AWS Step Functions
3 1 (2.50%) Power Platform
Communications & Networking
1 8 (20.00%) SAN
2 2 (5.00%) Skype
2 2 (5.00%) VSAN
Database & Business Intelligence
1 2 (5.00%) SQL Server
2 1 (2.50%) Amazon Redshift
2 1 (2.50%) Data Warehouse
2 1 (2.50%) Power BI
Development Applications
1 2 (5.00%) GitLab
General
1 16 (40.00%) Law
1 16 (40.00%) Marketing
2 5 (12.50%) Manufacturing
2 5 (12.50%) Retail
3 3 (7.50%) Legal
4 1 (2.50%) Games
4 1 (2.50%) Social Skills
Job Titles
1 23 (57.50%) Support Engineer
2 11 (27.50%) 2nd Line Engineer
3 10 (25.00%) 2nd Line Support
3 10 (25.00%) 2nd Line Support Engineer
4 8 (20.00%) Linux Engineer
5 7 (17.50%) Linux Support
5 7 (17.50%) Linux Support Engineer
6 6 (15.00%) 3rd Line Engineer
6 6 (15.00%) 3rd Line Support
6 6 (15.00%) 3rd Line Support Engineer
7 5 (12.50%) ERP Manager
7 5 (12.50%) ERP Support
7 5 (12.50%) Support Manager
8 3 (7.50%) Coordinator
9 2 (5.00%) Audio Visual Engineer
9 2 (5.00%) Field Engineer
9 2 (5.00%) Field Service Engineer
9 2 (5.00%) Photocopier Engineer
10 1 (2.50%) Data Engineer
10 1 (2.50%) DataOps Engineer
Miscellaneous
1 6 (15.00%) Onboarding
2 2 (5.00%) Blackberry
2 2 (5.00%) PKI
2 2 (5.00%) RSA SecurID
3 1 (2.50%) Mobile App
Operating Systems
1 17 (42.50%) Android
1 17 (42.50%) Apple iOS
2 10 (25.00%) Linux
2 10 (25.00%) Red Hat Enterprise Linux
3 8 (20.00%) Debian
3 8 (20.00%) Solaris
3 8 (20.00%) Unix
4 2 (5.00%) Windows
4 2 (5.00%) Windows Server
Processes & Methodologies
1 19 (47.50%) Service Management
2 17 (42.50%) Mobile Device Management
3 16 (40.00%) Configuration Management
4 9 (22.50%) Service Delivery
5 8 (20.00%) Customer Service
6 6 (15.00%) Business Intelligence
6 6 (15.00%) Zero Trust
7 5 (12.50%) CRM
7 5 (12.50%) ERP
7 5 (12.50%) People Management
7 5 (12.50%) Project Delivery
8 4 (10.00%) Change Control
9 1 (2.50%) Change Management
9 1 (2.50%) Data Transformation
9 1 (2.50%) DataOps
9 1 (2.50%) ETL
9 1 (2.50%) Incident Management
9 1 (2.50%) ITIL
9 1 (2.50%) Problem Management
9 1 (2.50%) Root Cause Analysis
Programming Languages
1 8 (20.00%) Bash
1 8 (20.00%) Korn
1 8 (20.00%) Python
2 2 (5.00%) PowerShell
3 1 (2.50%) SQL
Qualifications
1 30 (75.00%) Security Cleared
2 21 (52.50%) SC Cleared
3 5 (12.50%) DV Cleared
Quality Assurance & Compliance
1 1 (2.50%) Data Quality
1 1 (2.50%) QA
System Software
1 8 (20.00%) VMware Infrastructure
2 2 (5.00%) Active Directory
2 2 (5.00%) vSphere
Systems Management
1 17 (42.50%) Jamf Pro
2 10 (25.00%) Ansible
3 2 (5.00%) SCOM
3 2 (5.00%) WSUS
Vendors
1 17 (42.50%) Apple
2 12 (30.00%) Samsung
3 10 (25.00%) VMware
4 8 (20.00%) NetApp
5 5 (12.50%) Microsoft
6 2 (5.00%) HP
6 2 (5.00%) Red Hat