Service Desk Support Jobs in Hertfordshire

Service Desk Support
East of England > Hertfordshire

The median Service Desk Support salary in Hertfordshire is £29,000 per year according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 120 134 147
Rank change year-on-year +14 +13 -
Permanent jobs requiring a Service Desk Support 1 4 3
As % of all permanent jobs advertised in Hertfordshire 0.051% 0.21% 0.15%
As % of the Job Titles category 0.055% 0.24% 0.15%
Number of salaries quoted 1 3 3
10th Percentile - £35,350 £24,250
25th Percentile £27,500 £35,875 £26,500
Median annual salary (50th Percentile) £29,000 £38,500 £30,500
Median % change year-on-year -24.68% +26.23% -
75th Percentile £30,500 £40,250 £32,250
90th Percentile - - £33,150
East of England median annual salary £27,548 £23,750 £23,500
% change year-on-year +15.99% +1.06% +17.50%

All Permanent IT Job Vacancies
Hertfordshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hertfordshire with a recognized job title 1,829 1,649 1,959
% of permanent jobs with a recognized job title 92.98% 86.29% 96.84%
Number of salaries quoted 1,450 815 970
10th Percentile £25,809 £28,050 £26,500
25th Percentile £32,500 £40,000 £35,813
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +5.00%
75th Percentile £65,000 £70,000 £66,250
90th Percentile £75,000 £80,000 £75,000
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

Service Desk Support
Job Vacancy Trend in Hertfordshire

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Desk Support in Hertfordshire

Service Desk Support
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing Service Desk Support in Hertfordshire.

Salary trend for Service Desk Support in Hertfordshire

Service Desk Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support within the Hertfordshire region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stevenage - 1 £29,000 -
Service Desk Support
East of England

Service Desk Support Skill Set
Top 15 Co-occurring Skills and Capabilities in Hertfordshire

For the 6 months to 3 May 2024, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring Service Desk Support in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) A+ Certification
1 1 (100.00%) Configuration Management
1 1 (100.00%) Service Management
1 1 (100.00%) ITSM
1 1 (100.00%) Management Information System
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) Content Management
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL Foundation Certificate
1 1 (100.00%) Security Operations
1 1 (100.00%) Break/Fix
1 1 (100.00%) Social Skills
1 1 (100.00%) Inclusion and Diversity
1 1 (100.00%) Customer Service

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Inclusion and Diversity
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) Management Information System
Processes & Methodologies
1 1 (100.00%) Break/Fix
1 1 (100.00%) Configuration Management
1 1 (100.00%) Content Management
1 1 (100.00%) Customer Service
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Security Operations
1 1 (100.00%) Service Management
1 1 (100.00%) Stakeholder Management
Qualifications
1 1 (100.00%) A+ Certification
1 1 (100.00%) ITIL Foundation Certificate