Service Desk Support Jobs in Hertfordshire

Service Desk Support
East of England > Hertfordshire

The median Service Desk Support salary in Hertfordshire is £35,500 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 89 117 130
Rank change year-on-year +28 +13 +19
Permanent jobs requiring a Service Desk Support 2 1 4
As % of all permanent jobs advertised in Hertfordshire 0.23% 0.050% 0.22%
As % of the Job Titles category 0.26% 0.054% 0.25%
Number of salaries quoted 1 1 3
10th Percentile - - £35,350
25th Percentile £34,750 £27,500 £35,875
Median annual salary (50th Percentile) £35,500 £29,000 £38,500
Median % change year-on-year +22.41% -24.68% +26.23%
75th Percentile £36,250 £30,500 £40,250
90th Percentile - - -
East of England median annual salary £28,000 £27,548 £24,000
% change year-on-year +1.64% +14.78% +2.13%

All Permanent IT Job Vacancies
Hertfordshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hertfordshire with a recognized job title 782 1,842 1,569
% of permanent jobs with a recognized job title 88.26% 92.94% 85.97%
Number of salaries quoted 447 1,461 785
10th Percentile £31,250 £25,809 £27,750
25th Percentile £41,250 £31,833 £41,250
Median annual salary (50th Percentile) £55,000 £50,000 £56,000
Median % change year-on-year +10.00% -10.71% +12.00%
75th Percentile £66,250 £65,000 £68,750
90th Percentile £81,000 £75,000 £80,000
East of England median annual salary £50,967 £47,500 £55,000
% change year-on-year +7.30% -13.64% +10.00%

Service Desk Support
Job Vacancy Trend in Hertfordshire

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Desk Support in Hertfordshire

Service Desk Support
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing Service Desk Support in Hertfordshire.

Salary trend for Service Desk Support in Hertfordshire

Service Desk Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support within the Hertfordshire region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hemel Hempstead - 1 - -
Service Desk Support
East of England

Service Desk Support Skill Set
Top 17 Co-occurring Skills and Capabilities in Hertfordshire

For the 6 months to 14 May 2025, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring Service Desk Support in the job title.

1 1 (50.00%) Service Delivery
1 1 (50.00%) Disaster Recovery
1 1 (50.00%) Problem Management
1 1 (50.00%) Network Security
1 1 (50.00%) Data Protection
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) Microsoft 365
1 1 (50.00%) Mentoring
1 1 (50.00%) Virtual Team
1 1 (50.00%) Proactive Monitoring
1 1 (50.00%) Collaborative Working
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Public Sector
1 1 (50.00%) Knowledge Transfer
1 1 (50.00%) Customer Service
1 1 (50.00%) Microsoft Exchange
1 1 (50.00%) Microsoft

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
Cloud Services
1 1 (50.00%) Microsoft 365
Communications & Networking
1 1 (50.00%) Network Security
General
1 1 (50.00%) Public Sector
Miscellaneous
1 1 (50.00%) Virtual Team
Processes & Methodologies
1 1 (50.00%) Collaborative Working
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) Customer Service
1 1 (50.00%) Data Protection
1 1 (50.00%) Disaster Recovery
1 1 (50.00%) Knowledge Transfer
1 1 (50.00%) Mentoring
1 1 (50.00%) Proactive Monitoring
1 1 (50.00%) Problem Management
1 1 (50.00%) Problem-Solving
1 1 (50.00%) Service Delivery
Vendors
1 1 (50.00%) Microsoft