Period
to 18 January 2019

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 18 January 2019 with a comparison to the same period in the previous 2 years.

Problem Management
East of England > Hertfordshire
6 months to
18 Jan 2019
Same period 2018 Same period 2017
Rank 178 118 125
Rank change year-on-year -60 +7 +5
Permanent jobs citing Problem Management 18 102 90
As % of all permanent IT jobs advertised in Hertfordshire 0.50% 2.28% 2.05%
As % of the Processes & Methodologies category 0.57% 2.56% 2.26%
Number of salaries quoted 12 76 64
Hertfordshire median annual salary £40,000 £39,000 £47,500
Median salary % change year-on-year +2.56% -17.89% +5.56%
10th Percentile £29,800 £22,000 £36,250
90th Percentile £43,750 £56,250 £63,750
East of England median annual salary £50,000 £40,000 £45,000
% change year-on-year +25.00% -11.11% -

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 3,175 3,992 3,978
As % of all permanent IT jobs advertised in Hertfordshire 89.04% 89.41% 90.45%
Number of salaries quoted 2,460 3,382 3,288
Hertfordshire median annual salary £50,000 £50,000 £50,000
10th Percentile £26,250 £27,000 £27,000
90th Percentile £75,000 £71,250 £72,500
East of England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Problem Management
Job Vacancy Trend in Hertfordshire

Job postings citing Problem Management as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Problem Management in Hertfordshire

Problem Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in Hertfordshire.

Salary trend for Problem Management in Hertfordshire

Problem Management
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Problem Management in Hertfordshire over the 6 months to 18 January 2019.

Salary histogram for Problem Management in Hertfordshire

Problem Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Hertfordshire region over the 6 months to 18 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead -14 6 £37,500 +70.45% 1
Stevenage - 5 £42,500 -
Letchworth - 4 £35,000 -
Watford -14 2 - -
Hatfield -16 1 - - 2
Problem Management
East of England

For the 6 months to 18 January 2019, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region with a requirement for Problem Management.

1 14 (77.78%) ITIL
1 14 (77.78%) Windows
2 13 (72.22%) Microsoft
3 10 (55.56%) SLA
4 9 (50.00%) Change Management
5 8 (44.44%) Microsoft Certification
6 7 (38.89%) MS Exchange
6 7 (38.89%) MCP
6 7 (38.89%) SC Cleared
6 7 (38.89%) Security Cleared
6 7 (38.89%) Exchange Server 2013
7 6 (33.33%) Active Directory
8 5 (27.78%) SMTP
8 5 (27.78%) SharePoint
8 5 (27.78%) Windows 2000
8 5 (27.78%) SQL
8 5 (27.78%) Oracle
8 5 (27.78%) SQL Server
8 5 (27.78%) Sophos
8 5 (27.78%) Blackberry
8 5 (27.78%) Blackberry Enterprise Server
8 5 (27.78%) MAILsweeper
8 5 (27.78%) Windows Server 2003
8 5 (27.78%) TOWER Software
8 5 (27.78%) Performance Analysis
8 5 (27.78%) Patch Management
8 5 (27.78%) Windows 7
8 5 (27.78%) Trend Micro
8 5 (27.78%) Exchange Server 2010
8 5 (27.78%) ITIL V3

Problem Management
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (38.89%) Exchange Server 2013
1 7 (38.89%) MS Exchange
2 5 (27.78%) Blackberry Enterprise Server
2 5 (27.78%) Exchange Server 2000
2 5 (27.78%) Exchange Server 2003
2 5 (27.78%) Exchange Server 2007
2 5 (27.78%) Exchange Server 2010
2 5 (27.78%) SharePoint
3 2 (11.11%) Skype for Business
4 1 (5.56%) IIS
4 1 (5.56%) Tomcat
Applications
1 3 (16.67%) Microsoft Office
Business Applications
1 2 (11.11%) Oracle Assets
1 2 (11.11%) Oracle Cash Management
Cloud Services
1 3 (16.67%) Amazon AWS
1 3 (16.67%) Microsoft Azure
1 3 (16.67%) Office 365
2 1 (5.56%) IaaS
Communications & Networking
1 5 (27.78%) SMTP
2 3 (16.67%) DHCP
2 3 (16.67%) DNS
2 3 (16.67%) SAN
3 2 (11.11%) Firewall
3 2 (11.11%) iSCSI
3 2 (11.11%) Skype
3 2 (11.11%) VLAN
4 1 (5.56%) Fibre Channel
4 1 (5.56%) Remote Desktop
4 1 (5.56%) TCP/IP
Database & Business Intelligence
1 5 (27.78%) SQL Server
2 3 (16.67%) MySQL
3 2 (11.11%) Amazon RDS
3 2 (11.11%) Amazon Redshift
3 2 (11.11%) Apache Cassandra
3 2 (11.11%) MariaDB
3 2 (11.11%) Oracle Database
3 2 (11.11%) Oracle Database 10g
3 2 (11.11%) Oracle Database 11g
3 2 (11.11%) Oracle Database 12c
3 2 (11.11%) SQL Server 2008
General
1 3 (16.67%) General Ledger
2 2 (11.11%) Finance
Job Titles
1 7 (38.89%) Analyst
2 5 (27.78%) Messaging Engineer
2 5 (27.78%) Support Analyst
3 4 (22.22%) Administrator
4 2 (11.11%) DBA
4 2 (11.11%) IT Analyst
4 2 (11.11%) Oracle DBA
4 2 (11.11%) Senior Analyst
4 2 (11.11%) Senior Service Desk Analyst
4 2 (11.11%) Service Analyst
4 2 (11.11%) Service Desk Analyst
4 2 (11.11%) SQL Analyst
4 2 (11.11%) SQL DBA
4 2 (11.11%) SQL Support Analyst
4 2 (11.11%) Systems Administrator
5 1 (5.56%) 3rd Line Engineer
5 1 (5.56%) 3rd Line Infrastructure Engineer
5 1 (5.56%) Head of Delivery
5 1 (5.56%) Help Desk Support
5 1 (5.56%) Help Desk Support Analyst
Libraries, Frameworks & Software Standards
1 1 (5.56%) Web Services
Miscellaneous
1 5 (27.78%) Blackberry
2 4 (22.22%) Replication
3 3 (16.67%) Data Centre
4 2 (11.11%) Management Information System
4 2 (11.11%) Smartphone
4 2 (11.11%) Video Conferencing
5 1 (5.56%) Analytical Skills
5 1 (5.56%) Clustering
5 1 (5.56%) EMC VNX
Operating Systems
1 14 (77.78%) Windows
2 5 (27.78%) Windows 2000
2 5 (27.78%) Windows 7
2 5 (27.78%) Windows Server 2003
3 3 (16.67%) Linux
3 3 (16.67%) Windows Server
4 2 (11.11%) Android
4 2 (11.11%) Apple iOS
4 2 (11.11%) Unix
4 2 (11.11%) Windows 10
4 2 (11.11%) Windows Server 2008
4 2 (11.11%) Windows XP
Processes & Methodologies
1 14 (77.78%) ITIL
2 9 (50.00%) Change Management
3 5 (27.78%) Capacity Management
3 5 (27.78%) ITIL V3
3 5 (27.78%) Patch Management
3 5 (27.78%) Performance Analysis
3 5 (27.78%) Proactive Management
4 3 (16.67%) Cash Management
4 3 (16.67%) Decision-Making
4 3 (16.67%) Infrastructure Engineering
4 3 (16.67%) Root Cause Analysis
4 3 (16.67%) Service Delivery
4 3 (16.67%) Service Management
5 2 (11.11%) Disaster Recovery
5 2 (11.11%) Information Security
5 2 (11.11%) ITSM
5 2 (11.11%) Mobile Device Management
5 2 (11.11%) Organisational Learning
5 2 (11.11%) Service Desk Management
6 1 (5.56%) Mentoring
Programming Languages
1 5 (27.78%) SQL
2 3 (16.67%) PowerShell
3 2 (11.11%) VBScript
4 1 (5.56%) PHP
4 1 (5.56%) VB
Qualifications
1 8 (44.44%) Microsoft Certification
2 7 (38.89%) MCP
2 7 (38.89%) SC Cleared
2 7 (38.89%) Security Cleared
3 3 (16.67%) VMware Certified Professional (VCP)
4 2 (11.11%) CCAA
4 2 (11.11%) CCNA
4 2 (11.11%) Cisco Certification
4 2 (11.11%) Citrix Certification
4 2 (11.11%) MCTS
4 2 (11.11%) MOS
5 1 (5.56%) MCSA
5 1 (5.56%) MCSE
5 1 (5.56%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 10 (55.56%) SLA
2 3 (16.67%) ISO/IEC 27001
System Software
1 6 (33.33%) Active Directory
2 3 (16.67%) VMware Infrastructure
3 1 (5.56%) Hyper-V
3 1 (5.56%) Terminal Services
3 1 (5.56%) VMware ESXi
3 1 (5.56%) vSphere
3 1 (5.56%) XenApp
Systems Management
1 5 (27.78%) MAILsweeper
2 2 (11.11%) SolarWinds Orion
3 1 (5.56%) Microsoft Clustering
3 1 (5.56%) Norton AntiVirus
3 1 (5.56%) SCCM
3 1 (5.56%) SCOM
3 1 (5.56%) Tivoli
3 1 (5.56%) Tivoli Storage Manager
Vendors
1 13 (72.22%) Microsoft
2 5 (27.78%) IronPort
2 5 (27.78%) Oracle
2 5 (27.78%) Sophos
2 5 (27.78%) TOWER Software
2 5 (27.78%) Trend Micro
3 3 (16.67%) Citrix
3 3 (16.67%) VMware
4 2 (11.11%) Apple
4 2 (11.11%) Cisco
4 2 (11.11%) HP
4 2 (11.11%) SolarWinds
4 2 (11.11%) SonicWALL
5 1 (5.56%) 3PAR
5 1 (5.56%) Brocade
5 1 (5.56%) EMC
5 1 (5.56%) IBM
5 1 (5.56%) jetNEXUS
5 1 (5.56%) Rackspace
5 1 (5.56%) Symantec