Period
to 23 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 23 October 2018 with a comparison to the same period in the previous 2 years.

Problem Management
East of England > Hertfordshire
6 months to
23 Oct 2018
Same period 2017 Same period 2016
Rank 182 142 110
Rank change year-on-year -40 -32 +20
Permanent jobs citing Problem Management 21 74 113
As % of all permanent IT jobs advertised in Hertfordshire 0.52% 1.74% 2.58%
As % of the Processes & Methodologies category 0.58% 1.97% 2.87%
Number of salaries quoted 8 56 95
Hertfordshire median annual salary £46,000 £50,000 £44,500
Median salary % change year-on-year -8.00% +12.36% -3.78%
10th Percentile £36,775 £22,000 £36,250
90th Percentile £48,975 £65,000 £60,250
East of England median annual salary £49,500 £42,000 £45,000
% change year-on-year +17.86% -6.67% -

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 3,594 3,752 3,935
As % of all permanent IT jobs advertised in Hertfordshire 89.76% 88.22% 89.92%
Number of salaries quoted 2,785 3,186 3,221
Hertfordshire median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £27,500 £27,250 £27,500
90th Percentile £75,000 £71,250 £72,500
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Problem Management
Job Vacancy Trend in Hertfordshire

Job postings citing Problem Management as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Problem Management in Hertfordshire

Problem Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in Hertfordshire.

Salary trend for Problem Management in Hertfordshire

Problem Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Hertfordshire region over the 6 months to 23 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hatfield -2 8 £46,000 -8.00% 2
Hemel Hempstead -16 7 - - 1
Letchworth +19 2 - -
Watford -8 2 - -
Stevenage - 1 £42,500 - 1
Problem Management
East of England

For the 6 months to 23 October 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region with a requirement for Problem Management.

1 15 (71.43%) ITIL
2 14 (66.67%) Windows
3 12 (57.14%) Microsoft
4 9 (42.86%) SC Cleared
4 9 (42.86%) Security Cleared
5 8 (38.10%) Microsoft Azure
5 8 (38.10%) Amazon AWS
5 8 (38.10%) Data Centre
5 8 (38.10%) Active Directory
6 7 (33.33%) Oracle Database 10g
6 7 (33.33%) Linux
6 7 (33.33%) SQL
6 7 (33.33%) MySQL
6 7 (33.33%) Oracle
6 7 (33.33%) SQL Server
6 7 (33.33%) Unix
6 7 (33.33%) Amazon Redshift
6 7 (33.33%) MariaDB
6 7 (33.33%) Amazon RDS
6 7 (33.33%) Oracle Database 12c
6 7 (33.33%) Oracle Database
6 7 (33.33%) Apache Cassandra
6 7 (33.33%) SQL Server 2008
6 7 (33.33%) Oracle Database 11g
6 7 (33.33%) SCCM
7 6 (28.57%) Validation
7 6 (28.57%) MSI
8 5 (23.81%) InstallShield
8 5 (23.81%) Systems Management Server (SMS)
8 5 (23.81%) Microsoft App-V

Problem Management
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) SharePoint
1 2 (9.52%) Skype for Business
2 1 (4.76%) Blackberry Enterprise Server
2 1 (4.76%) Exchange Server 2000
2 1 (4.76%) Exchange Server 2003
2 1 (4.76%) Exchange Server 2007
2 1 (4.76%) Exchange Server 2010
2 1 (4.76%) Exchange Server 2013
2 1 (4.76%) MS Exchange
2 1 (4.76%) SharePoint 2013
Applications
1 4 (19.05%) Microsoft Office
2 2 (9.52%) Microsoft Excel
Cloud Services
1 8 (38.10%) Amazon AWS
1 8 (38.10%) Microsoft Azure
2 3 (14.29%) Office 365
3 1 (4.76%) IaaS
Communications & Networking
1 2 (9.52%) Remote Desktop
1 2 (9.52%) Skype
2 1 (4.76%) DHCP
2 1 (4.76%) DNS
2 1 (4.76%) Fibre Channel
2 1 (4.76%) Internet
2 1 (4.76%) SAN
2 1 (4.76%) SMTP
2 1 (4.76%) TCP/IP
Database & Business Intelligence
1 7 (33.33%) Amazon RDS
1 7 (33.33%) Amazon Redshift
1 7 (33.33%) Apache Cassandra
1 7 (33.33%) MariaDB
1 7 (33.33%) MySQL
1 7 (33.33%) Oracle Database
1 7 (33.33%) Oracle Database 10g
1 7 (33.33%) Oracle Database 11g
1 7 (33.33%) Oracle Database 12c
1 7 (33.33%) SQL Server
1 7 (33.33%) SQL Server 2008
Development Applications
1 6 (28.57%) MSI
2 5 (23.81%) InstallShield
Job Titles
1 7 (33.33%) Administrator
1 7 (33.33%) DBA
1 7 (33.33%) Oracle DBA
1 7 (33.33%) SQL DBA
2 6 (28.57%) Analyst
3 4 (19.05%) Applications Packager
4 3 (14.29%) Senior Analyst
5 2 (9.52%) Help Desk Analyst
5 2 (9.52%) Help Desk Support
5 2 (9.52%) Help Desk Support Analyst
5 2 (9.52%) IT Analyst
5 2 (9.52%) Senior Service Desk Analyst
5 2 (9.52%) Service Analyst
5 2 (9.52%) Service Desk Analyst
5 2 (9.52%) Support Analyst
6 1 (4.76%) Applications Support Specialist
6 1 (4.76%) Messaging Engineer
6 1 (4.76%) Problem Manager
6 1 (4.76%) Senior Server Analyst
6 1 (4.76%) Server Analyst
Miscellaneous
1 8 (38.10%) Data Centre
2 2 (9.52%) Management Information System
2 2 (9.52%) Smartphone
2 2 (9.52%) Video Conferencing
3 1 (4.76%) Analytical Skills
3 1 (4.76%) Blackberry
3 1 (4.76%) Clustering
3 1 (4.76%) Replication
Operating Systems
1 14 (66.67%) Windows
2 7 (33.33%) Linux
2 7 (33.33%) Unix
3 4 (19.05%) Windows 7
4 3 (14.29%) Windows 10
5 2 (9.52%) Android
5 2 (9.52%) Apple iOS
6 1 (4.76%) Windows 2000
6 1 (4.76%) Windows Server 2003
Processes & Methodologies
1 15 (71.43%) ITIL
2 6 (28.57%) Validation
3 5 (23.81%) Application Packaging
3 5 (23.81%) Customer Requirements
3 5 (23.81%) User Acceptance Testing
4 4 (19.05%) Decision-Making
5 3 (14.29%) Change Management
5 3 (14.29%) ITIL V3
5 3 (14.29%) ITSM
5 3 (14.29%) Service Delivery
5 3 (14.29%) Service Management
6 2 (9.52%) Information Security
6 2 (9.52%) Line Management
6 2 (9.52%) Mentoring
6 2 (9.52%) Mobile Device Management
6 2 (9.52%) Organisational Learning
6 2 (9.52%) Proactive Management
6 2 (9.52%) Service Desk Management
6 2 (9.52%) Workflow
7 1 (4.76%) Performance Analysis
Programming Languages
1 7 (33.33%) SQL
2 1 (4.76%) PowerShell
Qualifications
1 9 (42.86%) SC Cleared
1 9 (42.86%) Security Cleared
2 2 (9.52%) Microsoft Certification
2 2 (9.52%) MOS
3 1 (4.76%) ISEB
3 1 (4.76%) ISEB Practitioner
3 1 (4.76%) MCP
3 1 (4.76%) MCSA
3 1 (4.76%) MCSE
3 1 (4.76%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (14.29%) SLA
2 2 (9.52%) ISO/IEC 27001
System Software
1 8 (38.10%) Active Directory
2 5 (23.81%) Microsoft App-V
3 1 (4.76%) Hyper-V
3 1 (4.76%) Terminal Services
3 1 (4.76%) VMware ESXi
3 1 (4.76%) VMware Infrastructure
3 1 (4.76%) vSphere
3 1 (4.76%) XenApp
Systems Management
1 7 (33.33%) SCCM
2 5 (23.81%) Systems Management Server (SMS)
3 2 (9.52%) SolarWinds Orion
4 1 (4.76%) MAILsweeper
4 1 (4.76%) Microsoft Clustering
4 1 (4.76%) Norton AntiVirus
4 1 (4.76%) SCOM
4 1 (4.76%) Tivoli
4 1 (4.76%) Tivoli Storage Manager
Vendors
1 12 (57.14%) Microsoft
2 7 (33.33%) Oracle
3 2 (9.52%) Apple
3 2 (9.52%) SolarWinds
4 1 (4.76%) Citrix
4 1 (4.76%) Computacenter
4 1 (4.76%) IBM
4 1 (4.76%) IronPort
4 1 (4.76%) Rackspace
4 1 (4.76%) Sophos
4 1 (4.76%) Symantec
4 1 (4.76%) TOWER Software
4 1 (4.76%) Trend Micro
4 1 (4.76%) VMware