Period
to 20 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 20 January 2018 with a comparison to the same period in the previous 2 years.

Problem Management
East of England > Hertfordshire
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 114 131 127
Rank change year-on-year +17 -4 +7
Permanent jobs citing Problem Management 102 88 104
As % of all permanent IT jobs advertised in Hertfordshire 2.29% 2.00% 2.05%
As % of the Processes & Methodologies category 2.68% 2.26% 2.37%
Number of salaries quoted 76 62 43
Hertfordshire median annual salary £39,000 £47,500 £45,000
Median salary % change year-on-year -17.89% +5.56% +9.09%
10th Percentile £22,000 £36,250 £35,775
90th Percentile £56,250 £63,750 £69,500
East of England median annual salary £40,000 £45,000 £45,000
% change year-on-year -11.11% - +5.88%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 3,801 3,898 4,386
As % of all permanent IT jobs advertised in Hertfordshire 85.22% 88.45% 86.59%
Number of salaries quoted 3,211 3,219 3,573
Hertfordshire median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% -
10th Percentile £28,250 £27,500 £27,500
90th Percentile £71,250 £72,500 £71,250
East of England median annual salary £48,250 £45,344 £45,000
% change year-on-year +6.41% +0.76% -

Problem Management
Job Vacancy Trend in Hertfordshire

Job postings citing Problem Management as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Problem Management in Hertfordshire

Problem Management
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in Hertfordshire.

Salary trend for Problem Management in Hertfordshire

Problem Management
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Problem Management in Hertfordshire over the 6 months to 20 January 2018.

Salary histogram for Problem Management in Hertfordshire

Problem Management
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Hertfordshire region over the 6 months to 20 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +2 51 £22,000 -56.00% 2
Hatfield +16 34 £42,500 -5.56% 3
Watford 0 11 - - 1
Rickmansworth -8 2 £60,000 -4.00% 1
Problem Management
East of England

For the 6 months to 20 January 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Problem Management.

1 75 (73.53%) Windows
2 68 (66.67%) ITIL
3 65 (63.73%) Microsoft
4 46 (45.10%) HP
5 41 (40.20%) Proactive Management
6 40 (39.22%) Microsoft Office
7 39 (38.24%) SLA
7 39 (38.24%) ITSM
8 34 (33.33%) Service Management
8 34 (33.33%) Management Information System
8 34 (33.33%) Business Intelligence
8 34 (33.33%) Spreadsheet
9 30 (29.41%) Security Cleared
10 24 (23.53%) Linux
11 23 (22.55%) Windows Server
12 22 (21.57%) SQL Server
12 22 (21.57%) SQL
13 21 (20.59%) Oracle
14 19 (18.63%) VPN
14 19 (18.63%) Change Management
15 18 (17.65%) VMware
15 18 (17.65%) DNS
15 18 (17.65%) DHCP
15 18 (17.65%) Active Directory
15 18 (17.65%) Windows Server 2008
16 17 (16.67%) Unix
17 16 (15.69%) SQL Server 2008
18 15 (14.71%) VMware Infrastructure
18 15 (14.71%) SC Cleared
18 15 (14.71%) SAP

Problem Management
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (11.76%) Exchange Server 2010
1 12 (11.76%) Exchange Server 2013
1 12 (11.76%) MS Exchange
2 6 (5.88%) Skype for Business
3 5 (4.90%) Adobe Experience Manager
4 2 (1.96%) Apache
4 2 (1.96%) Oracle HTTP Server
Applications
1 40 (39.22%) Microsoft Office
2 34 (33.33%) Spreadsheet
3 1 (0.98%) Microsoft Excel
Business Applications
1 9 (8.82%) JDE EnterpriseOne
1 9 (8.82%) SAP R/3
2 5 (4.90%) Remedy ITSM
3 4 (3.92%) SAP SRM
Cloud Services
1 10 (9.80%) Amazon AWS
2 6 (5.88%) Cloud Computing
2 6 (5.88%) Office 365
3 4 (3.92%) Microsoft Azure
Communications & Networking
1 19 (18.63%) VPN
2 18 (17.65%) DHCP
2 18 (17.65%) DNS
3 15 (14.71%) TCP/IP
4 12 (11.76%) Firewall
4 12 (11.76%) iSCSI
4 12 (11.76%) SAN
4 12 (11.76%) VoIP
5 8 (7.84%) HTTP
6 6 (5.88%) FTP
6 6 (5.88%) Remote Desktop
6 6 (5.88%) Skype
6 6 (5.88%) SSL
7 4 (3.92%) LAN
7 4 (3.92%) VLAN
7 4 (3.92%) WAN
7 4 (3.92%) Wi-Fi
Database & Business Intelligence
1 22 (21.57%) SQL Server
2 16 (15.69%) SQL Server 2008
3 9 (8.82%) MySQL
4 4 (3.92%) Amazon RDS
4 4 (3.92%) Amazon Redshift
4 4 (3.92%) Apache Cassandra
4 4 (3.92%) MariaDB
4 4 (3.92%) Oracle Database
4 4 (3.92%) Oracle Database 10g
4 4 (3.92%) Oracle Database 11g
4 4 (3.92%) Oracle Database 12c
Development Applications
1 14 (13.73%) MSI
2 5 (4.90%) Maven
3 2 (1.96%) Ant
General
1 5 (4.90%) Finance
Job Titles
1 56 (54.90%) Analyst
2 36 (35.29%) Administrator
3 34 (33.33%) Service Analyst
4 12 (11.76%) Incident Manager
4 12 (11.76%) Major Incident Manager
5 9 (8.82%) 3rd Line Engineer
6 6 (5.88%) Desktop Analyst
6 6 (5.88%) Desktop Support
6 6 (5.88%) Desktop Support Analyst
6 6 (5.88%) Support Analyst
7 5 (4.90%) Programmer
7 5 (4.90%) SAP Programmer
7 5 (4.90%) SCCM Engineer
7 5 (4.90%) Server Engineer
7 5 (4.90%) Windows Engineer
7 5 (4.90%) Windows Server Engineer
8 4 (3.92%) Cybersecurity Consultant
8 4 (3.92%) Cybersecurity Engineer
8 4 (3.92%) Information Security Engineer
8 4 (3.92%) SAP Analyst
Libraries, Frameworks & Software Standards
1 7 (6.86%) J2EE
1 7 (6.86%) Middleware
2 6 (5.88%) cXML
2 6 (5.88%) EDIFACT
2 6 (5.88%) IDoc
2 6 (5.88%) JDBC
2 6 (5.88%) JSON
2 6 (5.88%) SAP PI
2 6 (5.88%) SOAP
2 6 (5.88%) XML
2 6 (5.88%) XSLT
3 5 (4.90%) AngularJS
3 5 (4.90%) CSS
3 5 (4.90%) jQuery
3 5 (4.90%) REST
3 5 (4.90%) Sass
3 5 (4.90%) Spring
3 5 (4.90%) Spring MVC
3 5 (4.90%) Twitter Bootstrap
3 5 (4.90%) Web Services
Miscellaneous
1 34 (33.33%) Management Information System
2 8 (7.84%) Data Centre
2 8 (7.84%) Replication
3 6 (5.88%) Handset
4 5 (4.90%) Virtual Team
5 4 (3.92%) Data Protection Act
5 4 (3.92%) User Experience
Operating Systems
1 75 (73.53%) Windows
2 24 (23.53%) Linux
3 23 (22.55%) Windows Server
4 18 (17.65%) Windows Server 2008
5 17 (16.67%) Unix
6 14 (13.73%) Windows 10
7 12 (11.76%) Windows 7
8 11 (10.78%) Solaris
9 9 (8.82%) HPUX
10 6 (5.88%) CentOS
10 6 (5.88%) Mac OS
10 6 (5.88%) Red Hat Enterprise Linux
10 6 (5.88%) Ubuntu
10 6 (5.88%) Windows Server 2012
Processes & Methodologies
1 68 (66.67%) ITIL
2 41 (40.20%) Proactive Management
3 39 (38.24%) ITSM
4 34 (33.33%) Business Intelligence
4 34 (33.33%) Service Management
5 19 (18.63%) Change Management
6 14 (13.73%) Incident Management
6 14 (13.73%) Server Building
6 14 (13.73%) Validation
7 13 (12.75%) ITIL V3
8 12 (11.76%) Disaster Recovery
9 10 (9.80%) ERP
9 10 (9.80%) Information Security
9 10 (9.80%) Project Management
10 9 (8.82%) Coaching
11 7 (6.86%) Root Cause Analysis
11 7 (6.86%) Service Delivery
11 7 (6.86%) Time Management
12 6 (5.88%) B2B
12 6 (5.88%) Data Mapping
Programming Languages
1 22 (21.57%) SQL
2 13 (12.75%) Java
3 12 (11.76%) PowerShell
3 12 (11.76%) VBScript
4 8 (7.84%) Shell Script
5 6 (5.88%) PL/SQL
5 6 (5.88%) T-SQL
5 6 (5.88%) XQuery
6 5 (4.90%) JavaScript
6 5 (4.90%) XPath
7 2 (1.96%) Jython
7 2 (1.96%) Python
8 1 (0.98%) R
Qualifications
1 30 (29.41%) Security Cleared
2 15 (14.71%) SC Cleared
3 11 (10.78%) DV Cleared
4 8 (7.84%) CCAA
4 8 (7.84%) CCNA
4 8 (7.84%) Cisco Certification
4 8 (7.84%) Citrix Certification
4 8 (7.84%) Microsoft Certification
4 8 (7.84%) VMware Certified Professional (VCP)
5 7 (6.86%) MCP
5 7 (6.86%) MCTS
6 3 (2.94%) ITIL Certification
7 1 (0.98%) CISSP
7 1 (0.98%) ISEB
7 1 (0.98%) ISEB Practitioner
7 1 (0.98%) MCSA
7 1 (0.98%) MCSE
Quality Assurance & Compliance
1 39 (38.24%) SLA
2 6 (5.88%) RosettaNet
3 4 (3.92%) Cyber Essentials
3 4 (3.92%) Cyber Essentials PLUS
3 4 (3.92%) ISO/IEC 27001
3 4 (3.92%) PCI DSS
System Software
1 18 (17.65%) Active Directory
2 15 (14.71%) VMware Infrastructure
3 12 (11.76%) Hyper-V
4 9 (8.82%) NFS
5 6 (5.88%) Terminal Services
5 6 (5.88%) VMware ESXi
5 6 (5.88%) VMware Workstation
5 6 (5.88%) vSphere
6 2 (1.96%) Tivoli Workload Scheduler
Systems Management
1 14 (13.73%) SCCM
2 6 (5.88%) vCenter Server
3 2 (1.96%) Oracle Enterprise Manager
3 2 (1.96%) Tivoli
Vendors
1 65 (63.73%) Microsoft
2 46 (45.10%) HP
3 21 (20.59%) Oracle
4 18 (17.65%) VMware
5 15 (14.71%) Remedy
5 15 (14.71%) SAP
6 12 (11.76%) Citrix
7 8 (7.84%) Cisco
7 8 (7.84%) SonicWALL
8 6 (5.88%) Red Hat
9 5 (4.90%) Sun
10 2 (1.96%) IBM
10 2 (1.96%) SolarWinds