Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
South East > Kent
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 109 - 147
Rank change year-on-year - +147 +4
Permanent jobs citing Customer Engagement 1 0 4
As % of all permanent IT jobs advertised in Kent 0.076% - 0.18%
As % of the Processes & Methodologies category 0.088% - 0.20%
Number of salaries quoted 1 0 1
Kent median annual salary £26,500 - £42,500
10th Percentile £25,750 - £41,250
90th Percentile £27,250 - £43,750
South East median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% -20.83%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process or methodology skills.

All Process and Methodology Skills
Kent
Permanent vacancies with a requirement for process or methodology skills 1130 1504 1960
As % of all permanent IT jobs advertised in Kent 85.93% 88.11% 87.70%
Number of salaries quoted 961 1334 1730
Kent median annual salary £42,500 £42,500 £40,500
Median salary % change year-on-year - +4.94% -3.57%
10th Percentile £24,000 £25,150 £25,000
90th Percentile £63,750 £65,000 £58,750
South East median annual salary £45,000 £45,000 £45,000

Customer Engagement
Job Vacancy Trend in Kent

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Customer Engagement in Kent

Customer Engagement
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Kent.

Salary trend for Customer Engagement in Kent

Customer Engagement
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Kent region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Malling - 1 £26,500 -
Customer Engagement
South East

For the 6 months to 18 November 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region with a requirement for Customer Engagement.

1 1 (100.00%) Project Management
1 1 (100.00%) Process Management
1 1 (100.00%) Finance
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) Time Management

Customer Engagement
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Finance
Job Titles
1 1 (100.00%) Analyst
Processes & Methodologies
1 1 (100.00%) Process Management
1 1 (100.00%) Project Management
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) Time Management