1 to 25 of 197 Customer Engagement Jobs in the South East

Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

Functional Consultant Location: Remote Contract: 6-12 Months (Potential Extension) Rate: £625 per day Inside IR35 Overview We are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant to support the design, configuration, and delivery of enterprise-scale CRM and customer service solutions. The successful candidate … will bring a combination of strong Dynamics 365 functional consulting expertise and a solid understanding of customer service operations, contact centre technologies, omnichannel engagement, and AI-driven customer experience solutions. You will play a key role in translating business requirements into scalable Dynamics 365 solutions while supporting ...

opportunity of working for one of the world’s largest providers of products and services to the global energy industry. Job Duties Department: Neftex – Customer Success & Support About the Role Neftex is seeking a Customer Success & Support Geoscientist to help customers maximize the value of their Neftex subscription. … This role combines geoscience expertise, customer engagement, technical support, workflow enablement, and user training to ensure customers successfully adopt and integrate Neftex products into their exploration and subsurface workflows. The successful candidate will act as the primary technical contact for assigned customers, providing onboarding support, workflow guidance, training ...

experience for customers moving their Azure estates to the Bytes Cloud Solution Provider (CSP) programme. Acting as the primary point of contact throughout each engagement, the role manages the end-to-end transfer process, from initial customer engagement and prerequisite validation through remediation, implementation, documentation, validation … operational handover. The specialist will plan and execute direct-to-CSP transfers from Enterprise Agreement (EA), Microsoft Customer Agreement Enterprise (MCA-E), Microsoft Customer Agreement Individual (MCA-I) and Pay-As-You-Go (PAYG) billing arrangements. The role ensures that Azure subscription billing is successfully transitioned ...

digital identity business in the UK, along with the further development of the UK Technology Strategy, through execution of an integrated technology, market & customer-driven strategy for the UK and local Domains, that drive actionable and impactful Marketing Plans. As a partner to the UK Key Account & Sales teams … process while supporting BLs in the definition and the coordinated execution of their in-country strategies.* Identify transversal multi-BL strategic initiatives to meet customer or market segment requirements to underpin the need for new segment-based offers, for example in Critical National Infrastructure.* Support the country SAMs/ ...

seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant/Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre … platforms, with experience integrating telephony, AI and omnichannel customer service capabilities. Key Responsibilities Lead the technical design and implementation of Dynamics 365 Contact Center and Dynamics 365 Customer Service solutions. Design end-to-end omnichannel customer engagement platforms incorporating voice, chat, digital messaging and self-service ...

Account Manager/Customer Success Manager Want a customer-facing technology role where you can genuinely own relationships, solve problems and help accounts grow? Join our team at Sagoss, a fast-moving, product-led business where your ideas, judgement and customer focus can make a visible difference. … also worked in the following roles, we'd also like to hear from you: Client Services Manager, Client Relationship Manager, Customer Account Manager, Key Account Manager, Customer Relationship Manager, Client Success Manager, Customer Retention Manager, Customer Experience Manager, Customer Engagement Manager SALARY ...

Account Manager/Customer Success Manager Want a customer-facing technology role where you can genuinely own relationships, solve problems and help accounts grow? Join our team at Sagoss, a fast-moving, product-led business where your ideas, judgement and customer focus can make a visible difference. … also worked in the following roles, we’d also like to hear from you: Client Services Manager, Client Relationship Manager, Customer Account Manager, Key Account Manager, Customer Relationship Manager, Client Success Manager, Customer Retention Manager, Customer Experience Manager, Customer Engagement Manager SALARY ...

capturing new logos and establishing yourself as a trusted advisor to national and regional government bodies. You will be at the forefront of understanding customer mission-critical priorities, building strategic relationships with influential government decision-makers, and positioning Keysight as the trusted technology partner of choice. You'll partner … NCSC, DSTL, and regional public-sector organisations. Your deep technical expertise in networking and cybersecurity will establish your credibility as a thought leader with customer architects and technical teams, while your strategic business development acumen enables you to align cutting-edge technical capabilities with mission-critical objectives and build ...

capturing new logos and establishing yourself as a trusted advisor to national and regional government bodies. You will be at the forefront of understanding customer mission-critical priorities, building strategic relationships with influential government decision-makers, and positioning Keysight as the trusted technology partner of choice. You'll partner … NCSC, DSTL, and regional public-sector organisations. Your deep technical expertise in networking and cybersecurity will establish your credibility as a thought leader with customer architects and technical teams, while your strategic business development acumen enables you to align cutting-edge technical capabilities with mission-critical objectives and build ...

shape and secure opportunities with naval organisations, defence ministries, government agencies, system integrators and prime contractors. Working closely with Saab's Global Sales Network, Customer Sales Responsibles (CSRs), engineering teams, programme teams and commercial functions, the successful candidate will lead capture activities from opportunity identification through to contract award. … This role requires strong commercial acumen, strategic thinking and customer engagement expertise, combined with the ability to understand complex underwater systems and effectively communicate their operational value to military and government customers. The position is based in Fareham with hybrid working arrangements and will require occasional ...

strong Market Area Solution Architect focus and is primarily aligned to UK customers, while also providing the flexibility to support other customers across the Customer Unit and Market Area based on business and customer needs. The Role As a Solution Support Expert for Packet Core, with a strong … senior technical authority for complex Packet Core, policy, and Cloud support scenarios. Primarily aligned to UK customers, you will own critical issues from initial engagement to resolution, isolate faults across complex multi-node environments, manage high-priority Customer Service Requests, and lead emergency response for business‐critical network ...

Sales leadership, coaching and motivating a team of Presales TCs to deliver technical expertise, differentiate solutions, and accelerate deal velocity. The manager ensures strong customer engagement, solution validation, and partnership with the broader sales ecosystem to support business growth and technical excellence.**About HP**HP creates new possibilities … technical team. + Conduct regular training to ensure team expertise in current technologies. + Develop and implement presales strategies aligned with business goals. + **Customer Engagement** - Collaborate with sales teams to assess customer requirements. - Deliver tailored product demonstrations and technical presentations. - Build strong relationships with clients ...

strong Market Area Solution Architect focus and is primarily aligned to UK customers, while also providing the flexibility to support other customers across the Customer Unit and Market Area based on business and customer needs.## The RoleAs a Solution Support Expert for Packet Core, with a strong Market … senior technical authority for complex Packet Core, policy, and Cloud support scenarios. Primarily aligned to UK customers, you will own critical issues from initial engagement to resolution, isolate faults across complex multi-node environments, manage high-priority Customer Service Requests, and lead emergency response for business-critical network ...

through to Head of CRM. We are keen to connect with freelancers who have: Strong agency or in-house experience across CRM, lifecycle marketing, customer retention and loyalty Experience developing and executing CRM campaigns across email, SMS, push notifications and other customer engagement channels Knowledge … platforms such as Salesforce Marketing Cloud, Braze, Klaviyo, HubSpot, Adobe Campaign, Iterable or Dotdigital A proven track record of improving customer engagement, retention, conversion rates and lifetime value Experience with customer segmentation, personalisation, marketing automation and lifecycle journey optimisation Strong analytical skills, with the ability to interpret ...

Salesforce Marketing Cloud Consultants are central to delivering customer engagement strategies that drive business impact. This is an opportunity to register your interest in future SFMC Consultant opportunities, roles that could involve architecting and optimising marketing automation solutions for clients across multiple sectors. Please note the content … automation workflows, integrating CRM systems and delivering reporting that demonstrates marketing impact. You could work with a variety of clients, bringing structured expertise to customer engagement challenges. Typical role overview Location: London, Greater London, England Type: Contract • Full-time Rate: £450-600 per day Domain: Salesforce Marketing Cloud ...

About the Role We are looking for a confident, customer-focused individual to join our team as a Pre-Sales Consultant. This role combines software demonstrations, solution design, tender support and customer engagement, helping prospects and customers understand how software solutions can deliver tangible business benefits. … someone with a passion for technology, strong communication skills and a willingness to learn. Previous experience in a software, consultancy, implementation, support or customer-facing role would be beneficial but is not essential. Key Responsibilities Software Demonstrations & Customer Engagement Configure software environments to reflect customer requirements ...

solution(s), orchestrating relationships as required. Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow … partnership with assigned Account Executive and Solution Consultant, present our CRM offering directly to prospects, customers, partners and at industry events and seminars Articulate customer success strategies to the field to streamline and standardize Platform presentations and value proposition Prospect qualification and the development of new sales opportunities ...

solution(s), orchestrating relationships as required. Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow … partnership with assigned Account Executive and Solution Consultant, present our CRM offering directly to prospects, customers, partners and at industry events and seminars Articulate customer success strategies to the field to streamline and standardize Platform presentations and value proposition Prospect qualification and the development of new sales opportunities ...

teams to validate opportunities and prioritise the highest-impact outcomes. You'll sit within a cross-functional portfolio spanning product, solutions, engineering, delivery, and customer engagement, ensuring customer needs, operational realities, technology opportunities, and business priorities remain tightly aligned. It's an opportunity to help redefine … automation, and digital identity capabilities to build trusted, secure, and scalable border management solutions. WHAT YOU'LL DO Lead product discovery activities to identify customer problems and opportunities related to digital travel authorisation, traveller eligibility assessment, border security, and traveller experience, leveraging AI-enabled tools to accelerate insight generation. ...

Junior Customer Success Representative (UK) The Opportunity We’re looking for a proactive Junior Customer Success Representative to help our customers get maximum value from Detego technology. Working closely with our Sales team, you’ll support customers throughout their journey, from initial trials and onboarding to training, ongoing … provide additional support and relevant solutions. This is an ideal opportunity for someone who enjoys solving problems, taking ownership, and delivering an excellent customer experience. Place of Work: Horsham, West Sussex. This is initially an office-based role, with the opportunity to work from home for half ...

pension & benefits Location: Hybrid - London/Birmingham preferred Working pattern: Typically 1 day onsite per week Security: SC eligibility required ARCHITECT THE FUTURE OF CUSTOMER ENGAGEMENT Are you a senior Salesforce Architect with expertise in customer data, marketing technology and enterprise transformation? We're looking … experienced Salesforce Marketing Cloud Next & Data 360 Architect to lead the design and delivery of complex, enterprise-scale customer transformation programmes. You'll help major organisations connect customer data, deliver personalised experiences and unlock the potential of AI-driven marketing and engagement. This is a senior, client-facing ...

Sales capability, ensuring that security opportunities are correctly qualified, technically sound, accurately scoped and commercially viable. The role provides technical leadership and governance across customer engagements, solution shaping and Statements of Work. It works closely with Account Managers, Sales Specialists, Vendor Managers, delivery teams and practice leadership to translate … customer requirements into clear, outcome‐led security solutions and services. As the lead for the capability, the postholder sets standards for quality and consistency, manages prioritisation across the security pre‐sales workload, coaches the team and acts as the senior escalation point for complex or high‐risk opportunities. ...

influence how data is governed from an early stage Play a key role in ensuring trusted, high-quality data supports better decision making, customer outcomes and our growing Data and AI ambitions For over a century, The AA has been keeping Britain moving. Today, millions of drivers trust … Cars and DriveTech. With responsibility for products and propositions at different stages of maturity, you’ll set a clear direction that delivers measurable customer and business value while creating opportunities for growth, engagement and innovation across the wider AA ecosystem. Working in close partnership with Engineering leadership ...

forefront of earth sciences, helping organisations understand the underground. The Role Reporting to the Manager, Account Success, Civil Energy & Environment, this role supports customer adoption, engagement, and long-term success with Seequent solutions. Working with an assigned portfolio, the Account Success Manager helps customers implement, adopt, and realize … their primary day-to-day contact. In this role, you will have the opportunity to: Responsibilities Build and maintain strong relationships with assigned customer stakeholders to support satisfaction, product adoption, and retention. Coordinate customer onboarding and training by engaging the appropriate internal resources and tracking outcomes. Monitor customer ...