1 to 25 of 82 Customer Engagement Jobs in the South East

Customer Data Architect – Associate Manager London, Manchester (or other UK location) Associate Manager (CL8) Practice: Song Data & AI We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms … potential of imagination, technology and intelligence. Visit us at: https://gb-en/about/accenture-song-index Role Overview: As a Customer Data Architect – Associate Manager, you will help design and implement scalable, secure, and high-performing customer data architectures. You will work with cross ...

Customer Engagemement Manager Location: UK (Hybrid/Flexible) Salary: Up to £90,000 base + bonus Industry: SaaS | Business Applications We’re looking for an experienced Engagement Manager to lead customer relationships and delivery across a portfolio of mid-market clients. This is a highly visible, customer … with internal delivery, product, and commercial teams to ensure customers achieve measurable business outcomes from a modern SaaS platform. What You’ll Be Doing Customer Engagement & Delivery Lead customer engagements from kickoff to go-live and beyond. Own delivery plans, timelines, risks, and stakeholder communication. Coordinate cross ...

Demand Generation & Customer Growth Manager - EMEA Location: London/Hybrid/Remote Experience: 9-11 years Function: Marketing Role Overview A high-growth B2B SaaS company is seeking a Demand Generation & Customer Growth Manager to own new customer acquisition and expansion across the EMEA region. This role … sits at the intersection of demand generation, customer marketing, and revenue growth, with a strong focus on pipeline creation, retention, upsell/cross-sell, and customer advocacy. The ideal candidate is a senior, hands-on marketer who partners closely with Sales and Customer Success, runs multi-channel ...

delivering world-class enablement content and programmes. We are hiring a seasoned Copywriter/Content Creator to support go-to-market, sales, and customer success initiatives for WhatsApp for Business, working closely with Meta and its global partner ecosystem. This is a content-first, field-informed role, combining strategic … Content Creation & Enablement - Create high-quality enablement content on behalf of the client, including messaging frameworks, use-case narratives, conversation models, sales assets, and customer success materials. - Translate go-to-market strategy and commercial goals into clear, actionable WhatsApp for Business positioning. - Develop content that supports sales teams, partners ...

sell, adopt and scale enterprise-ready solutions by creating clear, practical enablement content, experiences, and programmes. Their work sits at the intersection of strategy, customer experience, and execution, ensuring sellers, partners, and clients are genuinely set up for success. Day rate: £400-£450 Working pattern: typically 4 days … deliver workshops Role summary We're looking for a dynamic and experienced workshop facilitator to lead pre-sales, client-facing workshops focused on customer lifecycle and messaging journey design, primarily within the WhatsApp for Business ecosystem. In this role, you will guide enterprise clients through structured, collaborative sessions that ...

MARKETING & CUSTOMER ANALYST £30,000-£35,000 LONDON - Hybrid (2 days per week in office) Please note: Candidates must be UK-based with full right to work and be able to attend one of the listed offices at least twice per week. ABOUT THE BUSINESS This organisation … data-led marketing and analytics consultancy working with well-known clients across multiple sectors. It partners closely with marketing, digital, and customer teams to deliver insight-driven strategies that improve campaign performance, customer engagement, and commercial outcomes. The business operates at the intersection of marketing analytics ...

Product Owner - Martech & Customer Data We're looking for an experienced Product Owner to take ownership of a complex Martech and Customer Data landscape within a large, multi-channel organisation operating at enterprise scale. This role sits at the intersection of marketing technology, customer platforms, data integration … internal-facing digital products , working closely with marketing, customer services, technology, and external vendors. What you'll be working on Ownership of a Marketing & Customer Data product portfolio , including: Customer Service platforms (e.g. Service Cloud-style tooling) Marketing automation, campaigns, and communications platforms Customer Data Platform ...

Network Manager/Customer Success/Relationship Manager/Account Manager/Client Engagement/Community Manager Title: Customer Network Manager Location: London (2x per week) Salary: up to £60k+ benefits Sector: IT Consultancy/Technology Services NOTE - THIS IS A 12MONTH FIXED TERM CONTRACT The Opportunity … well-established IT consultancy that partners with large organisations to deliver complex technology and digital transformation programmes. They are looking to hire a Customer Network Manager. This role is all about building trusted relationships, creating meaningful experiences for senior technology leaders, and strengthening long-term engagement across current ...

remote. Key Responsibilities Deliver high quality Salesforce solutions using an agile, sprint-based approach, owning solution design, configuration, and deployment end to end. Lead customer engagement through workshops, sprint ceremonies, and solution playback sessions, acting as a trusted advisor throughout delivery. Scope and document customer requirements, producing … business goals, budget, and scalability. Collaborate with internal teams to ensure successful delivery, quality assurance, accurate time management, and effective handover to support. Support customer retention and growth by demonstrating value, contributing to renewals, and identifying opportunities for expanded engagement. The ideal Candidate will possess: Strong Salesforce consulting experience ...

Onsite Experience & Loyalty As Head of D2C Onsite Experience & Loyalty, you will lead the strategy and delivery of a premium, seamless, and personalised customer journey across a European Direct-to-Consumer platform. This role sits at the heart of D2C growth, driving conversion, customer satisfaction, and long-term … loyalty through data-driven onsite optimisation and innovative customer engagement initiatives. Responsibilities of a Head of D2C Onsite Experience & Loyalty Lead the Conversion Rate Optimisation (CRO) Centre of Excellence, owning the testing roadmap and driving continuous onsite UX improvements. Define and execute onsite experience and personalisation strategies ...

D.O.E) Uncapped commission with significant earning potential (£120k OTE) Car allowance or travel reimbursement Private medical and pension Remote-based with regular site and customer engagement Stirling Warrington is exclusively supporting a high-integrity engineering manufacturer supplying complex, safety-critical components into regulated markets across … appointment for an experienced Business Development Manager with a proven background in technically complex sales environments. The role offers genuine influence over commercial strategy, customer engagement, and long-term growth. The Opportunity You will take ownership of identifying and securing new business while developing long-term strategic relationships ...

Customer Data Platform Consultant London, Manchester or other UK locations Consultant (CL9) Practice: Data & AI Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy … working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Customer Data Platform Consultant, you will: Have an extensive background in customer data platforms for large organizations and will be comfortable integrating multiple complex data ...

sell, adopt and scale enterprise-ready solutions by creating clear, practical enablement content, experiences, and programmes. Their work sits at the intersection of strategy, customer experience, and execution, ensuring sellers, partners, and clients are genuinely set up for success. Day rate: £400-£450 Working pattern: typically 4 days … deliver workshops Role summary We're looking for a dynamic and experienced workshop facilitator to lead pre-sales, client-facing workshops focused on customer lifecycle and messaging journey design, primarily within the WhatsApp for Business ecosystem. In this role, you will guide enterprise clients through structured, collaborative sessions that ...

improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance … sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure ...

business outcomes through delivering a comprehensive range of technology-focussed support/professional/managed services. We actively seek to drive consumption, adoption, and customer satisfaction with the objective of tangibly contributing to customer success and growth. PURPOSE OF JOB: Join our hardworking and dynamic team within … profits within our Vendor Solutions, working alongside sales teams and customers to create, win, and optimize sales opportunities. You'll take ownership of various customer-facing opportunities, including upsell, expansion, and renewal engagements, across all customer segments: mid-market, corporate, enterprise, public sector, and channel. Regular interaction with ...

business requirements. Job Purpose As the Data & Category Management Executive, you will be responsible for helping to drive the data, category management and customer experience strategy across UFS UKI ANZ, partnering in a number of areas, critical to enabling our Customer Development and Marketing teams to succeed … driving business growth. You will work closely with your local with Brand, Trade & Digital Marketing, CSP (Customer Strategy & Planning); teams as well as collaborating with global partners from Data & Analytics to Customer Experience and Business Operations to drive optimal ways of working enable key stakeholders to drive ...

back to you as soon as possible My client is is expansion mode and is actively looking to recruit a very strong Client and Customer Manager who will join a hardworking and motivated team of Client Engagement professionals The ideal candidate will be someone who demonstrates gravitas … deployments of Enterprise Software Solutions in a client environment, with a passion for delivering real business value to customers. - Leading a small team of Engagement and Project Managers - Establishing and adhering to defined delivery roadmaps - Analyse projects in detail with a view to establishing any risks, gaps, shortfalls - Quality ...

revenue growth. This position is required to report to Milton Keynes, U.K. Role Description Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively own the sales … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a ‘complete-first-time’ attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

ways of improvement Coordinating with stakeholders on project requirements/milestones Skills & Qualifications A proven track record implementing Microsoft Dynamics CRM or Dynamics 365 Customer Engagement (CE) Strong business process analysis, requirement gathering, functional documentation skills Diverse modular exposure within CRM - ideally including Sales and Customer Service ...

join a specialist CRM agency during a period of significant growth and global expansion. You will play a key role in shaping data-driven customer strategies for major brands while helping elevate internal capability across analytics, CRM, and lifecycle strategy. The Company They are a well-established CRM agency … with a long track record of delivering customer engagement strategies for well-known consumer brands. Following recent investment and international expansion, they are entering a new phase of growth with global clients and new capabilities. The environment is fast paced, collaborative, and highly people-focused, offering plenty ...

global clients coming on board and increased investment from a recent acquisition, you'll step into a role where data-driven thinking genuinely shapes customer experience on an international scale. The Company They are an established CRM agency with decades of experience delivering cutting-edge customer engagement … broader reach, and new opportunities for strategic innovation. The Role As Senior Data Strategist, you will sit at the intersection of data, technology, and customer experience, using insights to shape high-impact CRM strategies across a varied client portfolio. You will: Develop targeted CRM strategies grounded in robust data ...

join its Service Provider division. This role sits within a specialist team focused on delivering connectivity, networking, and unified communications solutions to a growing customer base. You’ll combine proactive sales activity with ongoing account management, working closely with internal departments to support customer needs and drive revenue … relationships with decision-makers and presenting tailored solutions Managing an existing group of smaller accounts to maximise repeat business Supporting senior colleagues with larger customer relationships Coordinating with Technical Support, Marketing, Operations and Finance Resolving customer issues quickly and professionally Meeting agreed sales goals and performance targets Recording ...

solution architecture, and help drive continuous improvement across delivery, quality, and automation standards. Main Responsibilities: Design, develop, and support Microsoft Dynamics 365 (Sales and Customer Service) and Power Platform solutions within defined project scopes Build scalable model-driven apps, canvas apps, and Power Automate cloud flows using agreed architectural … practices including solution management, automated deployments, and CI/CD pipelines using Azure DevOps Required Skills: Strong hands-on experience with Microsoft Dynamics 365 Customer Engagement and Power Platform development Solid knowledge of Dataverse including data modelling, relationships, business rules, and role-based security Proven C# development experience ...

client organisation Primary liaison between a client and Sagacity, ensuring that clients receive the necessary resource, support, expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis … success of Sagacity Take the lead where required on commercial discussions, business development work and thought leadership Responsible for providing support to the Sagacity Customer Engagement and Client Services Teams regarding the scoping and detailed planning of new assignments Responsible for providing detailed customer insights ...

Security Operations Centre work, who can work with their existing Product Managers and tech team to build a new SOC product for their global customer base. This role will suit a SOC specialist who is looking for a career progression move into a Product Management role. The SOC knowledge … integral role in helping shape the company’s new SOC products for the future. Role Responsibilities: This role will be responsible for gathering customer requirements from Sales, Marketing, and Training teams, and defining the product roadmaps with engineering. The Product Manager will also be responsible for prioritizing customer ...