1 to 25 of 77 Customer Engagement Jobs in the South East

collect data for analysis and reporting Participate in marketing events and initiatives Contribute to the generation of content and the configuration of design items Customer Support: Communicates effectively with customers by telephone and online Provide customer service support, including technical advice and guidance on the successful … products and services Assist in devising solutions to customer requirements and solve straightforward problems Assist customers with a range of design and technical issues Escalate complex issues to senior support or development teams Provide first-line support via email, chat, or ticketing systems Customer Engagement: Assist ...

Analyst Location: Maidenhead (Office-based) Pay rate: £14.49 per hour Role Overview This role supports customer engagement and sales force effectiveness through CRM operations, reporting, and analytics. The position focuses on managing healthcare professional registrations and Salesforce data, while also supporting reporting, performance tracking, and digital tools used … customer-facing teams. Key Responsibilities CRM & Customer Portal Support Manage customer data updates and registration requests in Salesforce (SFDC) Match and merge customer records with the OneKey database Track completed and incomplete customer registrations Troubleshoot and escalate customer issues where needed Support customer ...

This Customer Success - Support Associate role sits in Defaqto, part of the Fintel Software & Data Division. About Defaqto We are one of the UK’s most trusted providers of independent financial information, ratings and market intelligence, helping consumers, advisers and financial institutions make smarter financial decisions. We maintain … unbiased product ratings - including our industry-recognised Star Ratings - which assess product quality across insurance, banking, investments, pensions and more. Kickstart your career in Customer Success with a leading fintech brand. Role Overview This isn’t an IT helpdesk role— it's about building relationships, solving problems, and helping ...

allowance My client is seeking an experienced Senior Account Manager to join their team. You will be responsible for developing and managing key customer relationships while supporting selective new business acquisition. The role focuses on protecting and growing recurring revenue streams, enhancing customer outcomes, and identifying opportunities … expand services through strategic account development and consultative engagement. You will: Manage and develop a portfolio of strategic customer accounts Produce proposals, business cases, reports, and customer reviews Drive account growth through increased service adoption and commercial development Identify opportunities to expand services and deliver additional value ...

strong technical leadership, they are evolving their stack towards more automated, AI-assisted workflows. The business places significant emphasis on marketing data and customer engagement, with analytics at the core of decision making. Their environment encourages autonomy, ownership, and collaboration across technical and business stakeholders. The Role … modern BI tools such as Looker, or similar, with an understanding of underlying SQL logic * Experience working with marketing data, particularly email, segmentation, or customer engagement datasets * Capability to manage data migrations and understand downstream reporting impacts * Comfortable working in environments adopting AI-assisted development workflows, including tools ...

Customer Success Manager £45,000 + £11,000 Bonus + Benefits | Hybrid (London) About the Company Our client is a leading provider of financial intelligence, news, data, and insights, connecting senior executives with investment opportunities across the global telecoms, media, and technology sectors. Headquartered in central London, they … highly entrepreneurial, high-growth business with ambitious expansion plans. As part of this growth, they are looking to hire a Customer Success Manager to join their dynamic Customer Success team. This is an excellent opportunity to join a fast-scaling B2B data and intelligence business in a thriving ...

faster speed-to-market. With our broad offerings of hardware, software and services spanning power, cooling and structural domains and deep engineering expertise supporting customer solutions integration, we help data centers realize real business benefits today while optimizing their operations for the future Within this segment, Eaton … application engineers in charge of key accounts in implementing your designs for specific customers. Maintain oversight of all advanced engineering-related engagements to ensure customer success and satisfaction, as well as Eaton's performance as a vendor. Be highly knowledgeable about the client's business, commercial condition, structure, strategy ...

Fareham, Hampshire Salary: £40,000–£60,000 Some International Travel Required Are you an electronics engineer who enjoys a mix of hands-on development, customer interaction, and project delivery? This is a fantastic opportunity to join an innovative engineering business working on next-generation sensing technologies. You'll play … role in bridging the gap between product development and customer application, supporting projects from concept through to production. The Role As an Applications Engineer, you'll work closely with engineering, testing, and commercial teams to develop and validate advanced electronic solutions, while also acting as a technical point ...

with a diverse portfolio of clients across financial services, property, insurance, technology, utilities and investment sectors, you will play a pivotal role in driving customer retention, growth and long-term success. This role is ideal for a commercially minded senior account management professional who thrives on building strategic relationships … identifying growth opportunities and delivering exceptional customer outcomes. The Role As a Senior Account Manager, you will take ownership of a portfolio of strategic accounts, managing the full customer lifecycle from onboarding through to renewal and expansion. You will work closely with senior stakeholders, helping customers maximise value ...

alliance partners and solution provider relationships. This role will suit someone who wants to make a visible impact, help shape how our client develops customer accounts, and operate with a balance of structure, initiative and commercial ownership. The Account Manager is responsible for driving revenue growth and long-term … customer development across a focused portfolio of accounts and prospects. The Account Manager owns the commercial thread across their accounts, from qualification and discovery through to stakeholder mapping, account planning, opportunity progression, proposal coordination, commercial negotiation, forecasting, closure and post-sale expansion. The role works closely with Strategy & Advisory ...

Customer Experience Optimisation Manager London - mainly remote (2x a month in office) Up to 60,000 + bonus This is an excellent opportunity to take ownership of the full digital customer journey within a growing, digitally focused business. Sitting within a small, high-impact marketing team, this role … across multiple brands. The Company They are a well-established, award-winning organisation operating within the insurance and financial services space. With a strong customer-first focus, they have built a reputation for delivering high-quality digital experiences at scale. The business has a growing international footprint and continues ...

experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking to add a driven and highly organised manager to oversee the daily operational performance of their Customer Service … Role & Responsibilities Lead and develop Dispatchers/Planners, Retention Specialists, Sales Order Processors, and Contract Administration teams Drive a high-performance culture focused on customer service, operational efficiency, and service quality Manage resource planning to maintain SLA performance and operational consistency Oversee real-time allocation of Fire & Security engineers ...

Title: CRM AnalystSalary: £14.49Location: MaidenheadContract: 9 monthsShift Pattern: 09:00Am - 05:00pm Key Responsibilities Customer Portal & CRM Operations Manage Data Change Requests (DCR) in Salesforce by merging and matching customer registrations with database records. Track completed and incomplete registrations while reviewing analytics to understand platform uptake. Triage customer issues and support customer service and e-solutions teams. Assist with operations such as sample loading, inventory checks, and target list validation. Salesforce Effectiveness (SFE) Track and report on Sales Team performance to support the SFE Manager. Lead training for new starters on digital tools, including PowerBI dashboards ...

Account Management, the Account Manager will be responsible for retaining, developing and expanding assigned accounts, owning commercial outcomes, ensuring the organisation consistently delivers against customer goals. Up to £40,000 basic salary with OTE £60,000 Leatherhead Monday to Friday, 9.00 am – 5.30 pm Hybrid (3 days office) Free … parking 25 days holiday Excellent company benefits Key Responsibilities Act as a trusted advisor, developing a deep understanding of customer strategy, priorities and challenges Represent the customer internally, clearly articulating current and future needs across all teams Own overall commercial performance and financial outcomes for assigned accounts ...

PAYE) or .10 LTD/UMB What You'll Do: As a Technical Writer, you'll play a crucial role in enhancing customer engagement and ensuring that our documentation meets the needs of our stakeholders. Here are your core responsibilities: Implement Marketing Strategies: Align customer notifications with … documentation architecture for affiliate notifications issued to external customers. Subject Matter Expertise: Become the go-to expert on documentation, collaborating closely with the customer experience team to identify key 'pain' and 'gain' points. Training & Support: Educate and train commercial and technical teams on sourcing and self-serving customer ...

maternity leave, you will step into a visible position owning both delivery and strategic direction across CRM. This is an opportunity to shape how customer engagement is delivered across channels while influencing a significant platform migration. The Company They are a high-growth, market-leading organisation operating … scale with a strong digital and marketing function. The business is investing heavily in customer experience and marketing technology, with CRM transformation central to this strategy. You will sit within a well-established marketing team, working closely with senior leadership and cross-functional stakeholders. The environment is fast-paced ...

drive clarity rather than just document it. The Role Own the end-to-end design of Dynamics 365 CE solutions across Sales, Customer Service, and Marketing, with a configuration-over-customisation approach and clear governance from the outset. Lead the consolidation of two existing D365 CE instances, including rationalising … pipelines. What We're Looking For Must-have: 3 to 5 years of hands-on Solution Architect experience focused on Microsoft Dynamics 365 Customer Engagement (CRM). Deep functional knowledge of D365 CE modules, particularly Sales, Customer Service, and Marketing. Strong Power Platform capability across Power Apps ...

strong reputation within the technology sector. As a Business Development Representative/Sales Executive you will focus on lead generation, outbound prospecting, customer engagement and marketing lead follow-up activities. Working closely with experienced sales professionals, you will help create qualified opportunities and support business growth through proactive … potential business opportunities Support Sales Campaigns: Work closely with Account Managers and the Enterprise Account Manager to maximise pipeline generation Maintain CRM Records: Ensure customer interactions, activities and opportunities are accurately recorded Track Engagement Activity: Monitor prospect engagement and maintain strong pipeline hygiene Collaborate Across Teams: Work ...

Leidos are technically sound, secure, and fit‐for‐purpose. This is a leadership role that combines deep technical expertise, systems thinking, and stakeholder engagement, with accountability for guiding teams through change, risk and technical decision‐making. What will I be doing? Technical Leadership Act as Technical Lead for systems … hosted systems, ensuring coherence across infrastructure, networks, applications and services. Lead technical decision‐making, trade‐offs, and design assurance in line with programme and customer requirements. Systems Engineering & Design Apply Systems Engineering principles across the full engineering lifecycle (V‐Model), including requirements, design, integration, verification and transition to service. ...

great customer relationship can be the difference between a client simply using a solution and truly getting value from it, and this Account Manager opportunity puts you right at the centre of that success. You'll join a growing specialist technology business where your ability to build lasting partnerships … drive customer engagement and identify opportunities for growth will have a direct impact on both client satisfaction and long-term business performance. What's in it for you Salary of £40,000 - £45,000 25 days holiday plus bank holidays Life insurance cover Company pension scheme Free ...

Salary £40K - £60K per annum (plus discretionary bonus) - hybrid working - Oxford HQ (Dog friendly office) Are you a technically curious, customer-facing problem solver who enjoys working across APIs, integrations and complex SaaS solutions whilst helping customers solve real business challenges? CN Sales Recruitment are working exclusively with … highly respected and growing regulatory technology software business with approximately 90 staff and an established global customer base operating across financial services, government and regulated enterprise markets. Our client is looking to appoint a Sales Engineer to support continued growth, increasing customer demand and a growing pipeline ...

Microsoft Dynamics 365 Developer you will be responsible for designing, developing, customising, and supporting solutions within the D365 ecosystem, including Finance & Operations (F&O), Customer Engagement (CE), and the Power Platform. You will work closely with business analysts, functional consultants, and stakeholders to deliver scalable and efficient business ...

will you be doing? Reporting to the VP of Sales, you will play a key role in supporting the Sales team through lead generation, customer engagement, and sales operations activities. This particular role will be initially focused on our Unmanned Systems datalink market. Based in the Whiteley office … opportunities. This is a highly interactive role where you will work closely with Sales, Engineering, Operations, and other internal teams to ensure a seamless customer experience. The position involves identifying potential customers, understanding their needs, and supporting the sales process from initial contact through to opportunity development. The role ...

Technical Project Manager to lead the successful delivery of complex technology projects within a fast-paced and innovative environment. This role combines technical expertise, customer engagement, and project leadership, requiring an individual who can oversee the full lifecycle of solution delivery from design and development through to testing … deployment, and customer handover. Working within Agile delivery frameworks, you will ensure solutions are delivered efficiently, meet customer requirements, and provide measurable business value. You will work closely with customers, technology partners, and internal teams to deliver integrated solutions spanning software, infrastructure, sensor technologies, security systems, and advanced ...

Power Platform, and Azure-based services. You will collaborate closely with technical architects, developers, and business stakeholders to configure, customise, and extend Dynamics 365 Customer Engagement solutions to meet complex client requirements. You will also support continuous improvement by identifying process gaps and recommending enhancements across the solution … defect resolution and ensuring solutions meet business expectations. Promote continuous improvement by identifying enhancements and optimising system usage. Additional Expectations Strong focus on stakeholder engagement and change adoption within business environments. Comfortable working in fast-paced delivery environments with multiple priorities. Ability to influence and guide both clients ...