1 to 25 of 59 Customer Engagement Jobs in the South East

Line management: None Location: Remote, with occasional days in our London office and travel to UK events as required. Overview HACT is seeking a Customer Success Lead to own the experience, retention and growth of our customers across our social value products and services. The role sits … centre of our Growth and Customer function, working across our Social Value Insight platform (SaaS), consultancy services and programmes, supporting housing associations and sector partners across the UK. You will lead customer onboarding, engagement and renewal, helping customers maximise the value of working with HACT while driving ...

Junior Customer Success Manager – Customer Onboarding Specialist Role Overview The Junior Customer Success Manager – Customer Onboarding Specialist is a full-time individual contributor role within the SMB Customer Success organization. This role is focused on delivering exceptional onboarding experiences that drive rapid customer adoption … build a strong foundation for long-term success. This position is ideal for someone who is passionate about helping customers get started, enjoys customer enablement and training, and is looking to build a long-term career in Customer Success. Key Responsibilities Customer Onboarding & Implementation Facilitate onboarding ...

looking to add a talented System Analyst to help shape, support and continuously improve their Dynamics 365 environment with a strong focus on Customer Engagement!Sitting as part of the wider Information Systems function, this position is perfect for someone who enjoys hands-on system ownership, problem-solving … acting as the link between technology and business teams in a fast-moving collaborative setting. Responsibilities Support, administer and optimise a live Dynamics 365 Customer Engagement environment, ensuring stability and continuous improvement Act as the primary technical contact for CRM queries, troubleshooting issues, managing configurations and supporting system ...

Customer Success Manager Construction SaaS ERP Dynamics To suit experienced Enterprise CSM with a background in hands on ERP systems configuration and implementation. Location: Mainly remote plus anchor days. Maidenhead, Berkshire. Or mainly remote plus anchor days in Newcastle Upon Tyne office. To suit Southeast, Wider Midlands or North … more. Value Added Recruitment is proud to work with this leading Construction Technology SaaS Vendor and established Great Place to Work, to hire a Customer Success Manager (From previous ERP Technical Background) to support enterprise customers using a leading construction-focused SaaS platform built on Dynamics 365 (will cross ...

Customer Success Engineer, Product Implementation, London, COR7560 Are you a customer-focused technology professional who enjoys combining problem-solving with relationship management? This exciting opportunity to join a fast-growing software company that could be your next big career step! The Role As a Customer Success Engineer … bridge between customers, Sales, and Engineering, ensuring smooth implementation and long-term customer success. You’ll work closely with clients from the early stages of the sales process through to platform launch and ongoing engagement. You’ll also collaborate with internal Product and Engineering teams to improve processes, share ...

analytical and collaboration skills. Communication: Strong ability to engage with key stakeholders and cross-functional teams. Certifications: Advanced Microsoft certifications preferred. Consulting Experience: Previous customer-facing roles are highly desirable. Continuous Learning: Strong commitment to staying updated on modern engineering practices and tools. Required Skill Set Power Platform Development … within PPAC and M365 audit logs. Capable of establishing and managing a Power Platform Center of Excellence (CoE). Desired Skill Set Dynamics 365 Customer Engagement Up to date product knowledge in Dynamics 365 Customer Engagement modules: Dynamics 365 Sales Dynamics 365 Customer Service Dynamics ...

Customer Marketing Executive Manchester, Leeds or Slough (Hybrid) Competitive + Bonus Permanent full time About the job IRIS Education is part of IRIS Software Group, one of the UK's largest privately held software companies. Our Education division serves over 12,000 schools and trusts globally, providing finance … including iSAMS , Every, IRIS Financials, and ParentMail . We're growing fast, and we're building the team to match. The role As a Customer Marketing Executive, you will be at the heart of our customer marketing team, delivering day-to-day activities that bringour advocacy and customer ...

+ benefits Location: Slough (Hybrid – 2 days per week on site) We are recruiting a senior MES implementation professional to take full ownership of customer delivery and lead complex Manufacturing Execution System (MES) implementations end to end. This role is delivery and leadership led, not purely technical. … will own the delivery of MES implementations from kick‑off through go‑live and stabilisation. You will define how implementations are run, lead customer engagement, and ensure projects are delivered with strong structure, clarity, and accountability. While technical understanding remains important, this role is measured by ownership, leadership ...

Customer Success Manager £45,000 + £11,000 Bonus + Benefits | Hybrid (London) About the Company Our client is a leading provider of financial intelligence, news, data, and insights, connecting senior executives with investment opportunities across the global telecoms, media, and technology sectors. Headquartered in central London, they … highly entrepreneurial, high-growth business with ambitious expansion plans. As part of this growth, they are looking to hire a Customer Success Manager to join their dynamic Customer Success team. This is an excellent opportunity to join a fast-scaling B2B data and intelligence business in a thriving ...

role for someone wanting to sit above the detail. The business needs a hands-on technology leader capable of balancing technical strategy, customer engagement, delivery oversight and team leadership within a growing consultancy environment. They are looking for someone with the ambition and adaptability to step into … significantly larger engineering function over the next 12-18 months. The role will involve responsibility across architecture direction, team structure, recruitment strategy, bid support, customer engagement and technical assurance across secure programmes. What they are looking for: • Active SC Clearance as a minimum, DV highly desirable • Strong Defence ...

Customer Success Manager you will ensure that new customers are on boarded successfully, existing customers continue to realise value, and that the platform becomes a core operational system across our UK customer base. Client Details My clients is a Scandinavian tech business on a mission to disrupt … years, the company successfully entered the UK market over a year ago and have been successfully winning market share ever since. Description The Customer Success Manager will have the following key responsibilities: Implementation & System Migration Lead on boarding of new customers in the UK Drive structured implementation processes with ...

Fareham, Hampshire Salary: £40,000–£60,000 Some International Travel Required Are you an electronics engineer who enjoys a mix of hands-on development, customer interaction, and project delivery? This is a fantastic opportunity to join an innovative engineering business working on next-generation sensing technologies. You'll play … role in bridging the gap between product development and customer application, supporting projects from concept through to production. The Role As an Applications Engineer, you'll work closely with engineering, testing, and commercial teams to develop and validate advanced electronic solutions, while also acting as a technical point ...

your future can truly take shape. Role Profile To design and support the delivery of scalable, user-centred solutions on the Microsoft Dynamics 365 Customer Engagement (CE) platform, aligned to ICAEW's strategic goals. This role plays a critical part in enabling efficient and effective member, customer, and stakeholder engagement through CRM capabilities that are secure, integrated, and future-ready. Responsibilities include:* Design Dynamics CE solutions that are extensible, modular, and aligned with best practices in configuration-over-customisation. * Ensure solutions are user-centric, maintainable, and built to meet ICAEW's business process needs across ...

alliance partners and solution provider relationships. This role will suit someone who wants to make a visible impact, help shape how our client develops customer accounts, and operate with a balance of structure, initiative and commercial ownership. The Account Manager is responsible for driving revenue growth and long-term … customer development across a focused portfolio of accounts and prospects. The Account Manager owns the commercial thread across their accounts, from qualification and discovery through to stakeholder mapping, account planning, opportunity progression, proposal coordination, commercial negotiation, forecasting, closure and post-sale expansion. The role works closely with Strategy & Advisory ...

experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking to add a driven and highly organised manager to oversee the daily operational performance of their Customer Service … Role & Responsibilities Lead and develop Dispatchers/Planners, Retention Specialists, Sales Order Processors, and Contract Administration teams Drive a high-performance culture focused on customer service, operational efficiency, and service quality Manage resource planning to maintain SLA performance and operational consistency Oversee real-time allocation of Fire & Security engineers ...

situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. Lifecycle customers … identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal. Customer success: You are also a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. ...

Title: CRM AnalystSalary: £14.49Location: MaidenheadContract: 9 monthsShift Pattern: 09:00Am - 05:00pm Key Responsibilities Customer Portal & CRM Operations Manage Data Change Requests (DCR) in Salesforce by merging and matching customer registrations with database records. Track completed and incomplete registrations while reviewing analytics to understand platform uptake. Triage customer issues and support customer service and e-solutions teams. Assist with operations such as sample loading, inventory checks, and target list validation. Salesforce Effectiveness (SFE) Track and report on Sales Team performance to support the SFE Manager. Lead training for new starters on digital tools, including PowerBI dashboards ...

Full-time | UK-Based Applicants Only (No Visa Sponsorship) Do you have a passion for healthcare and a talent for delivering outstanding customer support? We're on a mission to transform clinical care through innovative, mobile point-of-care technology-and we're looking for a Customer Support … revolutionizing how healthcare environments manage inventory, data, and care outcomes. About the Role This is a varied, hands-on role that combines technical support, customer engagement, and project coordination. You'll play a critical role in onboarding new clients, resolving data issues, managing product master data, and ensuring ...

join Connells Group’s Technology team, supporting Marketing operations. Working in an Agile Scrum team, you will help deliver technology solutions that enable customer engagement, campaign effectiveness, and personalisation. The role focuses on data, integrations, and customer preferences, ensuring scalable and compliant solutions aligned to business goals. … Responsibilities Stakeholder Engagement: Work with Marketing teams to understand business objectives, customer journeys, and data needs; translating these into actionable user stories. Data & Integration Analysis: Define requirements for data flows, platform integrations (e.g. CRM, marketing tools), and data transformations. Data Privacy & Compliance: Embed GDPR, consent, and communication preferences ...

practice. This role offers the opportunity to work on large-scale transformation programmes, supporting a wide range of organisations in enhancing and modernising their customer engagement capabilities. You will collaborate with multidisciplinary teams to design and deliver solutions using Microsoft Dynamics 365, either as standalone CRM implementations … functional or equivalent) are highly desirable Working Environment This role offers a flexible working model, combining remote work, office collaboration, and occasional client site engagement depending on project needs. Additional Considerations All employees are expected to comply with applicable legal, regulatory, and organisational policies, including areas such as data ...

day...UX & Product Design-Defining the end-to-end user experience and visual interface of the Dreams website across multiple devices contributing to improved customer engagement and increased conversion rates. Leading UX activities including wireframing, prototyping, information architecture, and user flows. Using qualitative and quantitative user research to translating … Best Practice Exploring emerging trends, technologies, and best practices across digital design to evolve the Dreams brand experience contributing to continuous improvement of the customer journey and brand perception. Applying knowledge of web technologies, SEO principles, and analytics tools to optimise user journeys enabling better page performance, faster load ...

global clients coming on board and increased investment from a recent acquisition, you'll step into a role where data-driven thinking genuinely shapes customer experience on an international scale. The Company They are an established CRM agency with decades of experience delivering cutting-edge customer engagement … broader reach, and new opportunities for strategic innovation. The Role As Senior Data Strategist, you will sit at the intersection of data, technology, and customer experience, using insights to shape high-impact CRM strategies across a varied client portfolio. You will: Develop targeted CRM strategies grounded in robust data ...

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote … users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates ...

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel … where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures ...

Join Ivanti and accelerate your career! Ivanti is seeking a highly skilled customer‐facing Sales Engineer to support growth across the UK & Ireland region. This role is ideal for a technically strong, customer‐centric pre‐sales professional with expertise in Endpoint Security & Exposure Management, Vulnerability & Patch Management … . Experience with Ivanti Neurons, Ivanti Security & UEM products, and Microsoft Intune is highly desirable. Why this role matters The ideal candidate excels in customer engagement, storytelling, and value demonstration—capable of translating complex technical capabilities into clear business value. This position reports to the Regional Sales Engineering ...