1 to 25 of 124 Customer Engagement Jobs in the South East

D365 CE Consultant Location: Winchester/Remote Job Summary Our clients are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Consultant to join their team. The ideal candidate will have a strong background in configuring, customising, and implementing Dynamics 365 CE solutions, with a solid understanding of customer relationship management (CRM) processes and best practices. … You will work closely with stakeholders to translate business requirements into technical solutions that drive operational efficiency and enhance customer experience. Key Responsibilities Work with clients to gather and analyse business requirements and translate them into D365 CE solutions Configure and customise D365 CE applications including Sales, Customer Service, Field Service, and Marketing modules Develop and implement workflows … and make recommendations on improvements and best practices Required Qualifications Proven experience implementing and supporting Microsoft Dynamics 365 CE/CRM solutions Strong knowledge of D365 CE modules: Sales, Customer Service, Marketing, Field Service Experience with Power Platform (Power Apps, Power Automate, Power BI) Understanding of Dynamics 365 security model, data model, and integration capabilities Proficiency in using JavaScript More ❯

Job Summary Our clients are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Consultant to join their team. The ideal candidate will have a strong background in configuring, customising, and implementing Dynamics 365 CE solutions, with a solid understanding of customer relationship management (CRM) processes and best practices. You will work closely with stakeholders to … translate business requirements into technical solutions that drive operational efficiency and enhance customer experience. Key Responsibilities Work with clients to gather and analyse business requirements and translate them into D365 CE solutions Configure and customise D365 CE applications including Sales, Customer Service, Field Service, and Marketing modules Develop and implement workflows, plugins, Power Automate flows, and integrations with … and make recommendations on improvements and best practices Required Qualifications Proven experience implementing and supporting Microsoft Dynamics 365 CE/CRM solutions Strong knowledge of D365 CE modules: Sales, Customer Service, Marketing, Field Service Experience with Power Platform (Power Apps, Power Automate, Power BI) Understanding of Dynamics 365 security model, data model, and integration capabilities Proficiency in using JavaScript More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE … Senior Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯

future with us. Training and development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising - all while keeping things collaborative and fun. Your Mission: Are you passionate about unlocking the power of customer data? We're looking for a talented Lead Data Engineer to spearhead the design, development, and optimisation of our critical CRM and customer data transformation. You'll play a pivotal role in building the data foundations for advanced analytics, personalised customer experiences, and effective marketing activation. As a senior member of the team, you will lead data … practices within our data environment. What You'll Do: Design & Build: Architect, build, test, and deploy robust, scalable, and reliable data pipelines, focusing on ingesting and transforming CRM and customer data from various sources. Lead & Innovate: Take technical ownership of customer data integration solutions within our data platform (AWS/SQL Server). Drive improvements and implement best More ❯

board additional applications for monitoring Mentor and train customers on the Dynatrace Platform and Best Practices. Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments. Provide regular status updates and project documentation to support efforts at customer engagements. Assist sales team in identifying new opportunities for product and services at customer More ❯

on-site per week) Day Rate: £500-£550 per day Contract: Outside IR35 | Initial 12-month contract Start Date: ASAP A London-based software company is leading a major customer technology transformation and is looking for a Senior Product Owner with proven Microsoft Dynamics 365 CE (Customer Engagement) experience to drive the implementation of a brand-new … needs. Essential Experience: Extensive experience as a Product Owner or Digital Product Manager on Microsoft Dynamics 365 CE implementations - this is essential. Strong understanding of Dynamics CE modules (Sales & Customer Service) and core features (case management, SLAs, lead/opportunity handling). Experience delivering technology change or greenfield programmes. Familiarity with the Power Platform (Power Automate, Power Apps, Power … Knowledge of Dataverse , CRM data migration, and system integrations (APIs, data flows). Agile delivery experience, with a track record of managing backlogs and defining user stories. Strong stakeholder engagement and cross-functional collaboration skills. Awareness of GDPR and data privacy requirements. You must have eligibility to work in the UK. This is a high-impact role in a More ❯

Manager — CRM Campaigns Location: Surrey area Hybrid working Rate: £170 p/day Inside IR35 About Us: We are a fast-paced, innovative tech leader, dedicated to delivering outstanding customer experiences through targeted, data-driven CRM initiatives and strategic digital projects. Role Overview: We are looking for an enthusiastic Junior Project Manager to support and coordinate CRM campaign projects … and related initiatives. This role is ideal for someone early in their career who combines strong organizational skills with a passion for digital customer engagement and stakeholder management. You’ll work closely with multiple teams and external partners to ensure campaigns and CRM projects are delivered effectively, on time, and within budget. Key Responsibilities: Manage the end-to … and interpersonal skills; ability to build and maintain effective relationships with internal and external partners. Effective analytical skills to understand complexities and identify proactive solutions. Business acumen with a customer-centric mindset. Ability to manage and prioritize multiple campaigns and projects in a dynamic environment. Flexible and adaptable approach to change. Strong team player, comfortable working cross-functionally and More ❯

Customer Experience Analyst £37,300 - £40,250 (London) £34,750 - £37,350 (Durham, Lytham, Glasgow) Hybrid 28.9% Pension Opportunity Yolk Recruitment is partnering with an innovative civil service organization undergoing a digital transformation, focusing on advanced digital practices. The role holder will also influence and build relationships across the business to embed new ways of working with a core … Data & CRM team, Content team and Service Design & Development teams. Building Expertise Develop our understanding of the data underpinning our customer services and customer journeys, with the aim of connecting data sources to build a complete view of our customer interactions. Ensure continuity, management and improvement of a collection of Digital and Call Analytics reports to ensure … they are established as we transform its business and meet business users' needs. Develop expertise on the interrogation and interpretation of customer engagement, interaction and behavioural data from multiple customer touchpoints, as shown in a variety of analytical platforms. Work collaboratively with members of the Data & CRM team and other areas of the business to understand campaign More ❯

strategy and performance across our online Bingo offerings. You will report to the Head of Product and work closely with cross-functional teams including commercial, operations, marketing, technology, and customer insights to shape and deliver a best-in-class Bingo experience. You will be responsible for identifying customer needs within the Bingo space, driving product discovery and innovation … proposition in a fast-evolving digital landscape. Main Accountabilities & Responsibilities: Understand and align with Rank Interactive's business objectives to develop and execute a Bingo product strategy that meets customer needs and delivers commercial results Represent the voice of Bingo customers in all stages of product discovery using data insights, player feedback, and market research Drive a data-led … approach to product innovation and prioritisation, with strong focus on player engagement, monetisation and retention within the Bingo ecosystem Develop and own the Bingo product roadmap, clearly articulating priorities that drive revenue growth, customer engagement, and operational efficiency Collaborate with internal and external stakeholders, including third-party Bingo providers, to assess product performance, identify areas for improvement More ❯

strategy and performance across our online Bingo offerings. You will report to the Head of Product and work closely with cross-functional teams including commercial, operations, marketing, technology, and customer insights to shape and deliver a best-in-class Bingo experience. You will be responsible for identifying customer needs within the Bingo space, driving product discovery and innovation … proposition in a fast-evolving digital landscape. Main Accountabilities & Responsibilities: Understand and align with Rank Interactive's business objectives to develop and execute a Bingo product strategy that meets customer needs and delivers commercial results Represent the voice of Bingo customers in all stages of product discovery using data insights, player feedback, and market research Drive a data-led … approach to product innovation and prioritisation, with strong focus on player engagement, monetisation and retention within the Bingo ecosystem Develop and own the Bingo product roadmap, clearly articulating priorities that drive revenue growth, customer engagement, and operational efficiency Collaborate with internal and external stakeholders, including third-party Bingo providers, to assess product performance, identify areas for improvement More ❯

capable Senior Data Analyst to join our growing analytics team. This high-impact role involves delivering insights across digital, commercial, and operational areas by working with a variety of customer, sales, behavioural, and market data. You’ll work cross-functionally with stakeholders in Marketing, UX, Product, Logistics, and Finance, as well as with Data Engineers to enable scalable, data … driven decision making across the organisation. Key Responsibilities Analyse data from multiple internal systems including sales platforms, customer data sources, logistics, and financial planning tools and deliver actionable insights across customer journeys, web performance, digital marketing strategy, sales trends, stock movement, and operational efficiency Support UX and behavioural analysis using tools that provide heatmaps, session replays, and user … of experience in a Data Analyst, BI Analyst, or equivalent role, ideally within a DTC, retail, or digital-first business Strong experience working across diverse datasets — including web analytics, customer & sales data, logistics, finance, and customer engagement platforms Hands-on expertise with Adobe Analytics, Excel, and SQL Proficiency with at least one BI tool: Power BI, Tableau More ❯

IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services.The Job* Implement and configure Microsoft Dynamics 365 Customer Engagement modules to meet business requirements which include entities, forms, views, workflows, Power Automate flows and business rules.* Support Digital Transformation deployment, go live, service introduction and post … system performance and functionality.* Conduct thorough testing of customisations and configurations, identifying and fixing bugs and issues as they arise.What you need:* In-depth understanding of the Dynamics 365 Customer Engagement (CE) platform, including its architecture, entities, relationships, security model, and customisation.* Proficiency in programming languages including C#, JavaScript and JSON with strong knowledge in Dynamics CRM and More ❯

Job Description The Head of Business Technology is a senior-level role aligned to a specific Business Area. The role is customer centric and ensures there is technical leadership to support that business area and works closely with the business to ensure that the technology supports the business needs and goals.This role is specifically supporting the Marketing team, where … support innovation, drive efficiency, and deliver measurable business value. The role acts as a strategic bridge between marketing objectives and technological enablement, helping Connells Group modernise its approach to customer engagement, lead generation, and brand positioning.Your responsibilities will include: Be the Business Technical Lead in the Business Aligned team working with product and delivery to ensure the business … subject, and/or experience in senior technology roles. Experience of working in technologies that support Marketing – such as websites, digital screens content management systems, digital and printed marketing, customer research tools and analytics, and social media management platforms. In-depth knowledge of software development lifecycle and methodologies. Understanding of and experience with SAFe, and agile frameworks such as More ❯

for smart outdoor technology, data analysis, and hands-on product testing. Working closely with the Product Manager and across the business, you will assist in optimizing product performance, gathering customer insights, and ensuring our robot mowers deliver an exceptional user experience. This role is perfect for someone who enjoys problem-solving, experimentation, and working with cutting-edge technology. Key … interface usability. Testing & Troubleshooting: Conduct field tests, collate user feedback, analyze performance data, and report findings to improve product functionality and user interaction. Market Research: Help gather insights on customer needs, competitor products, UI/UX trends and industry development. Data Analysis: Review usage statistics, failure reports, and customer feedback to identify improvement opportunities. Cross-functional Collaboration: Work … with engineering, marketing, and sales teams to support product initiatives. Dealer & Customer Engagement: Assist in training sessions, product demonstrations, and gathering user feedback. Documentation: Help prepare technical guides, product specifications, and training materials. Requirements Degree in Engineering (Mechanical, Electrical, Robotics, or related field). Strong interest in robotics, IoT, or outdoor power equipment. Analytical mindset – comfortable working with More ❯

a Junior Product Executive role to join a friendly innovative team. You will be involved in data analysis, and hands-on product testing, assisting in optimizing product performance, gathering customer insights, and ensuring the robotics deliver an exceptional user experience. This role is perfect for someone who enjoys problem-solving, experimentation, and working with cutting-edge technology. Key Responsibilities … usability. Testing and Troubleshooting: Conduct field tests, collate user feedback, analyse performance data, and report findings to improve product functionality and user interaction. Market Research: Help gather insights on customer needs, competitor products, UI/UX trends and industry development. Dealer and Customer Engagement: Assist in training sessions, product demonstrations, and gathering user feedback. Documentation: Help prepare More ❯

a Junior Product Executive role to join a friendly innovative team. You will be involved in data analysis, and hands-on product testing, assisting in optimizing product performance, gathering customer insights, and ensuring the robotics deliver an exceptional user experience. This role is perfect for someone who enjoys problem-solving, experimentation, and working with cutting-edge technology. Key Responsibilities … usability. Testing and Troubleshooting: Conduct field tests, collate user feedback, analyse performance data, and report findings to improve product functionality and user interaction. Market Research: Help gather insights on customer needs, competitor products, UI/UX trends and industry development. Dealer and Customer Engagement: Assist in training sessions, product demonstrations, and gathering user feedback. Documentation: Help prepare More ❯

provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools … more: Role Overview We're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle-from lead generation through to retention and upsell. Reporting into the Head of Marketing, you'll work closely with Digital Marketing, Product Marketing, and Sales teams to create … ensuring data integrity, segmentation accuracy and platform optimisation. Develop and maintain lead scoring models and lifecycle stage definitions to enhance targeting and nurture journeys. Identify and deliver improvements across customer touchpoints to enhance the user journey and drive conversion. Work with Sales and Marketing managers to enrich and extend our prospect data and get that into HubSpot in a More ❯

Job Description Are you passionate about delivering transformative CRM solutions that create real-world impact? We're looking for a D365 CE Functional Consultant with strong Microsoft Dynamics 365 Customer Engagement experience to join our innovative digital transformation team supporting the housing sector. In this fully remote role, you'll help shape how housing associations use Microsoft Dynamics … workshops and stakeholder sessions to gather, analyse, and document business requirements. Configure and customise Dynamics 365 CE to meet housing-specific needs such as case management, repairs, tenancy and customer services. Translate business needs into detailed functional specifications and collaborate closely with technical teams. Support data migration, system integration, and testing to ensure successful project delivery. Deliver engaging training More ❯

low code customisations - developing power automate flows, creating power apps .NET API/integration projects Skills and Qualifications A proven track record in the technical development of Dynamics 365 Customer Engagement/CRM - customisation/configuration of system advancements, creating custom plug-ins/work flows Diverse modular exposure, with a focus on D365 sales functionality Technical strengths … in C#, JavaScript, .NET programming Strengths in Power Platform customisation - utilising power automate, developing Power Apps Integration's experience - .NET/Azure Confident stakeholder engagement skills - analysing business requirements, designing system solutions Whats on offer? A competitive starting base salary up to £80,000 (experience dependant) Attractive company bonus scheme alongside regular salary reviews Comprehensive benefits scheme including matched More ❯

workflows. Maintainalignment between commercial and operational teams, ensuring efficiency andshared goals. Client & Stakeholder Management Actas the primary point of contact for escalated client matters, ensuring strongclient relationships and high customer satisfaction. Leadclient briefings, progress meetings, and contract updates, ensuring transparentcommunication. Workwith senior leadership to enhance customer engagement strategies and deliver afirst-class service experience. Financial & Compliance Oversight … mentor and upskill employees. Ensureeffective collaboration between internal departments, including HR, compliance,and finance. Promotea culture of responsibility, continuous learning, and innovation. Skills/Qualifications Provencompetence in operational leadership, customer service, and business processmanagement. FormalOperational Business Management Training/Qualification. Strongknowledge of budgeting, forecasting, and financial reporting. Familiaritywith SORS, social housing compliance, and process management. Abilityto lead, manage, and … delivering large-scale projects within the social housing sector. Strongbackground in financial accountability, contract management, and processefficiency. Demonstratedability to manage large teams and drive performance improvements. Trackrecord of enhancing customer experience and service delivery. Personal Attributes You value honesty and share knowledge for the greater good. You are committed to continuous improvement and teamwork. You take responsibility for your More ❯

Ensure compliance and 100% adherence to contracts through quarterly audits Build and maintain strong relationships with internal teams and external partners Demonstrate strong interpersonal, communication, and influencing abilities—being customer-focused Successfully manage and prioritize a portfolio of multiple projects Work effectively both independently and within teams Exhibit drive, enthusiasm, and passion for digital and eCommerce initiatives KEY LIAISONS … to work independently and collaboratively with HQ and external partners Flexible and adaptable to change Experience in delivery excellence, managed services, and development projects Experience in people management Strong customer engagement and relationship-building skills Advantageous Proficiency in a local European language EXPERIENCE Essential 2+ years of concentrated experience in eCommerce or retail environments Advantageous Deep familiarity with More ❯

on all planning of revenue and supply forecast Evaluate potential of new assets, developing a recommendation analysis and report In collaboration with brand teams, inform and support the omnichannel customer engagement plan Support brand teams with their digital marketing strategy Lead on SFE with sales managers and BUD. Optimising use of OCE and effective use of Tableau reports … Experience in the pharmaceutical or dermo-cosmetic industries within multinational companies, with a preference for those who have experience in both sectors Demonstratable knowledge of the external market and customer environment and the UK pharmaceutical industry/Consumer market Good knowledge of marketing, business and compliance processes, incl. ABPI Code of Practice Highly numerate and analytic skills with strong More ❯

work independently as well as in a team environment both with HQ and with partners. • Readily adapts to change. • Delivery excellence, managed services and development projects experience. • People management. • Customer engagement and relationship building. Advantage – • Jira skills. • Ability to speak a local European language and/or Korean (not essential). EXPERIENCE: Essential – • 2+ years of relevant project More ❯

Role Overview: We are seeking a highly motivated and experienced E-Commerce Manager to help drive our digital strategy, manage our e-commerce platform, and enhance our online customer experience. This role will involve overseeing the day-to-day management of our e-commerce site, executing digital marketing campaigns, and leveraging data-driven insights to boost online sales. The … Manage the day-to-day operations of our e-commerce platform, ensuring a seamless, user-friendly experience. Develop and execute e-commerce strategies to drive revenue growth and enhance customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance … backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performance metrics, such as sales, conversion rates, customer acquisition costs, and return on investment. Ensure compliance with industry standards and best practices in data privacy, online security, and accessibility. Candidate Profile: The ideal candidate will have: Experience More ❯

on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means More ❯