Customer Engagement Job Trends in the South East

Customer Engagement
England > South East

The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring Customer Engagement skills. It covers permanent job vacancies from the 6 months leading up to 13 July 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jul 2026
Same period 2025 Same period 2024
Rank 197 224 346
Rank change year-on-year +27 +122 -66
Permanent jobs citing Customer Engagement 114 62 42
As % of all permanent jobs in the South East 0.73% 0.72% 0.25%
As % of the Processes & Methodologies category 1.01% 0.81% 0.30%
Number of salaries quoted 68 25 15
10th Percentile £29,750 £25,300 £42,500
25th Percentile £35,000 £29,750 £47,500
Median annual salary (50th Percentile) £50,125 £47,500 £62,500
Median % change year-on-year +5.53% -24.00% +4.17%
75th Percentile £82,500 £52,500 £73,750
90th Percentile £96,250 £73,750 £80,000
England median annual salary £55,000 £55,000 £55,375
% change year-on-year - -0.68% -17.96%

All Process & Methodology Skills
South East

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 11,298 7,614 13,851
As % of all permanent jobs advertised in the South East 71.87% 88.57% 81.55%
Number of salaries quoted 8,040 3,982 9,658
10th Percentile £30,000 £26,888 £28,000
25th Percentile £40,000 £35,000 £37,500
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -9.09%
75th Percentile £70,000 £67,500 £65,000
90th Percentile £85,000 £81,250 £80,000
England median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -12.00%

Customer Engagement
Job Vacancy Trend in the South East

Historical trend showing the proportion of permanent IT job postings citing Customer Engagement relative to all permanent IT jobs advertised in the South East.

Customer Engagement job vacancy trend in the South East

Customer Engagement
Salary Trend in the South East

Salary distribution trend for jobs in the South East citing Customer Engagement.

Salary distribution trend for jobs in the South East citing Customer Engagement

Customer Engagement
Salary Histogram in the South East

Salary distribution for jobs citing Customer Engagement in the South East over the 6 months to 13 July 2026.

Salary histogram for Customer Engagement in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 6 months to 13 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +18 44 £55,000 +15.79% 26
Hampshire -13 37 £35,000 -30.00% 15
Oxfordshire +11 23 £50,000 +5.26% 2
Surrey -4 20 £75,000 +3.45% 11
Kent -12 12 £38,500 -
Buckinghamshire -6 11 £82,500 +106.25% 9
Berkshire +9 10 £83,750 +199.11% 15
Home Counties - 1 £95,000 -
Customer Engagement
England

Customer Engagement
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (3.51%) Adobe Experience Manager
Applications
1 18 (15.79%) Microsoft Office
2 4 (3.51%) Adobe After Effects
2 4 (3.51%) Adobe Creative Suite
2 4 (3.51%) Adobe Illustrator
2 4 (3.51%) InDesign
2 4 (3.51%) Microsoft Excel
2 4 (3.51%) Microsoft PowerPoint
2 4 (3.51%) Photoshop
3 3 (2.63%) Simulink
Business Applications
1 11 (9.65%) Dynamics CRM
2 1 (0.88%) Dynamics NAV
Cloud Services
1 13 (11.40%) Azure
2 9 (7.89%) Dynamics 365
3 7 (6.14%) Google Analytics
3 7 (6.14%) SaaS
4 6 (5.26%) Microsoft 365
4 6 (5.26%) Power Platform
5 4 (3.51%) Figma
5 4 (3.51%) Miro
6 3 (2.63%) Cloud Computing
6 3 (2.63%) Mimecast
7 2 (1.75%) Microsoft Copilot
8 1 (0.88%) Azure Logic Apps
8 1 (0.88%) Azure Service Bus
8 1 (0.88%) GCP
8 1 (0.88%) Nutanix
8 1 (0.88%) Power Automate
8 1 (0.88%) PowerApps
8 1 (0.88%) Salesforce Einstein
8 1 (0.88%) Salesforce Sales Cloud
8 1 (0.88%) Salesforce Service Cloud
Communications & Networking
1 11 (9.65%) Firewall
2 4 (3.51%) LAN
2 4 (3.51%) WAN
3 2 (1.75%) Broadband
4 1 (0.88%) ATM
4 1 (0.88%) Frame Relay
4 1 (0.88%) MPLS
4 1 (0.88%) SNMP
4 1 (0.88%) TCP/IP
4 1 (0.88%) VoIP
4 1 (0.88%) VSAN
4 1 (0.88%) Wireshark
Database & Business Intelligence
1 7 (6.14%) Metadata
2 2 (1.75%) Data Warehouse
2 2 (1.75%) Power BI
2 2 (1.75%) SAP BW
3 1 (0.88%) Oracle Database
3 1 (0.88%) SQL Server
Development Applications
1 7 (6.14%) LabVIEW
2 1 (0.88%) Git
2 1 (0.88%) Ranorex
2 1 (0.88%) Selenium
2 1 (0.88%) Team Foundation Server
General
1 59 (51.75%) Marketing
2 51 (44.74%) Social Skills
3 30 (26.32%) Analytical Skills
4 23 (20.18%) Organisational Skills
5 19 (16.67%) Finance
6 18 (15.79%) Automotive
7 13 (11.40%) Retail
8 12 (10.53%) Inclusion and Diversity
8 12 (10.53%) Public Sector
9 11 (9.65%) Electronics
10 8 (7.02%) Presentation Skills
11 4 (3.51%) Military
11 4 (3.51%) Multimedia
12 3 (2.63%) Advertising
12 3 (2.63%) Manufacturing
13 2 (1.75%) Games
13 2 (1.75%) Telecoms
14 1 (0.88%) Aerospace
Job Titles
1 15 (13.16%) Senior
2 13 (11.40%) Account Manager
3 11 (9.65%) Data Engineer
4 10 (8.77%) Consultant
4 10 (8.77%) Salesforce Engineer
4 10 (8.77%) Systems Engineer
5 9 (7.89%) Sales Manager
6 8 (7.02%) Architect
6 8 (7.02%) Data Centre Technician
6 8 (7.02%) Data Technician
6 8 (7.02%) Sales Executive
6 8 (7.02%) Support Engineer
6 8 (7.02%) Technical Engineer
6 8 (7.02%) Technical Support
6 8 (7.02%) Technical Support Engineer
6 8 (7.02%) Telesales Executive
7 7 (6.14%) Sales Account Manager
7 7 (6.14%) Senior Manager
7 7 (6.14%) Senior Systems Engineer
8 6 (5.26%) Solutions Architect
Libraries, Frameworks & Software Standards
1 4 (3.51%) CSS
1 4 (3.51%) HTML
2 1 (0.88%) Lightning Web Components
2 1 (0.88%) Middleware
2 1 (0.88%) REST
2 1 (0.88%) SOAP
2 1 (0.88%) Visualforce
Miscellaneous
1 16 (14.04%) Data Centre
2 15 (13.16%) Fibre Optics
3 13 (11.40%) Driving Licence
3 13 (11.40%) Self-Motivation
4 10 (8.77%) Marketing Technology
5 9 (7.89%) Web Conferencing
6 7 (6.14%) Algorithms
7 4 (3.51%) Graphic Design
7 4 (3.51%) Social Media
8 3 (2.63%) Cloud Native
8 3 (2.63%) Embedded Systems
8 3 (2.63%) Onboarding
8 3 (2.63%) Private Cloud
8 3 (2.63%) Product Ownership
9 2 (1.75%) Analytical Mindset
9 2 (1.75%) Enterprise Software
10 1 (0.88%) AI Agents
10 1 (0.88%) CCTV
10 1 (0.88%) IoT
10 1 (0.88%) Taxonomies
Operating Systems
1 4 (3.51%) Windows
2 2 (1.75%) Windows Server
3 1 (0.88%) Linux
Processes & Methodologies
1 47 (41.23%) CRM
2 27 (23.68%) AI
3 26 (22.81%) Customer Experience
4 24 (21.05%) B2B
5 18 (15.79%) Coaching
5 18 (15.79%) Roadmaps
6 17 (14.91%) Presales
7 16 (14.04%) Decision-Making
7 16 (14.04%) Stakeholder Management
7 16 (14.04%) Validation
8 15 (13.16%) Analytics
8 15 (13.16%) B2C
8 15 (13.16%) Commercial Awareness
8 15 (13.16%) Physics
9 14 (12.28%) Mentoring
10 13 (11.40%) Continuous Improvement
10 13 (11.40%) Data Analysis
11 12 (10.53%) Lead Generation
11 12 (10.53%) Product Management
11 12 (10.53%) Telesales
Programming Languages
1 10 (8.77%) MATLAB
2 9 (7.89%) Python
3 2 (1.75%) SQL
4 1 (0.88%) Apex Code
4 1 (0.88%) C#
4 1 (0.88%) Java
4 1 (0.88%) SOQL
Qualifications
1 30 (26.32%) Degree
2 18 (15.79%) Security Cleared
3 17 (14.91%) SC Cleared
4 9 (7.89%) BPSS Clearance
5 8 (7.02%) HNC
5 8 (7.02%) HND
6 7 (6.14%) Master's Degree
6 7 (6.14%) PhD
7 4 (3.51%) DV Cleared
7 4 (3.51%) Microsoft Certification
8 3 (2.63%) Azure Certification
8 3 (2.63%) ICAEW
9 1 (0.88%) APMP
9 1 (0.88%) Computer Science Degree
9 1 (0.88%) ISTQB
9 1 (0.88%) ISTQB Foundation Certification
9 1 (0.88%) PMI Certification
9 1 (0.88%) PMP
9 1 (0.88%) VCAP
9 1 (0.88%) VCDX
Quality Assurance & Compliance
1 9 (7.89%) ISO/IEC 27001
2 8 (7.02%) ISO 9001
2 8 (7.02%) ISO/IEC 20000
3 5 (4.39%) Data Quality
4 4 (3.51%) Actionable Recommendations
5 3 (2.63%) Def Stans
6 1 (0.88%) GDPR
6 1 (0.88%) NIST
6 1 (0.88%) QA
System Software
1 6 (5.26%) VMware Infrastructure
2 5 (4.39%) Hyper-V
3 3 (2.63%) Active Directory
4 1 (0.88%) vCloud
4 1 (0.88%) VMware NSX
4 1 (0.88%) vSphere
Systems Management
1 1 (0.88%) OpenView
1 1 (0.88%) Tivoli
Vendors
1 27 (23.68%) Microsoft
2 16 (14.04%) Salesforce
3 8 (7.02%) Adobe
3 8 (7.02%) Google
4 6 (5.26%) SAP
4 6 (5.26%) VMware
5 5 (4.39%) Oracle
6 3 (2.63%) Acronis
6 3 (2.63%) Broadcom
6 3 (2.63%) Cisco
6 3 (2.63%) N-able
7 2 (1.75%) HubSpot
7 2 (1.75%) SonicWALL
7 2 (1.75%) Ubiquiti
8 1 (0.88%) ArcSight
8 1 (0.88%) ExtraHop
8 1 (0.88%) HP
8 1 (0.88%) Nimble Storage
8 1 (0.88%) Radware
8 1 (0.88%) Riverbed