Period
to 28 July 2017

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 28 July 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
England > South East
6 months to
28 Jul 2017
Same period 2016 Same period 2015
Rank 409 428 444
Rank change year-on-year +19 +16 -26
Permanent jobs citing Customer Engagement 134 189 225
As % of all permanent IT jobs advertised in the South East 0.45% 0.50% 0.53%
As % of the Processes & Methodologies category 0.52% 0.57% 0.62%
Number of salaries quoted 110 160 187
South East median annual salary £52,000 £50,000 £55,000
Median salary % change year-on-year +4.00% -9.09% -4.35%
10th Percentile £32,500 £30,000 £32,500
90th Percentile £82,500 £95,000 £87,250
England median annual salary £55,000 £52,500 £55,000
% change year-on-year +4.76% -4.55% -

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process and methodology skills.

Process & Methodology Skills
South East
Permanent job vacancies with a requirement for process and methodology skills 25816 33046 36392
As % of all permanent IT job vacancies advertised in the South East 86.72% 87.09% 86.13%
Number of salaries quoted 21354 27797 29141
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £27,500 £27,000 £26,250
90th Percentile £68,750 £68,750 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Customer Engagement
Job Vacancy Trend in the South East

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Customer Engagement in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in the South East.

Salary trend for Customer Engagement in the South East

Customer Engagement
Salary Histogram in the South East

The salary distribution of IT jobs citing Customer Engagement in the South East over the 6 months to 28 July 2017.

Salary histogram for Customer Engagement in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 6 months to 28 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +3 82 £55,000 - 3
Berkshire +19 60 £65,000 +13.04% 3
Hampshire +29 24 £43,750 +2.94% 2
Buckinghamshire +3 14 £50,000 +15.61%
Surrey +34 8 £65,000 +33.33% 1
Oxfordshire +10 8 £40,000 -20.00%
West Sussex +19 7 £52,000 -0.95%
Kent +14 1 £47,500 +35.71%
Customer Engagement
England

For the 6 months to 28 July 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Customer Engagement.

1 32 (23.88%) Presales
2 30 (22.39%) CRM
2 30 (22.39%) Project Management
2 30 (22.39%) Degree
3 23 (17.16%) Finance
4 21 (15.67%) Marketing
5 20 (14.93%) Data Management
5 20 (14.93%) Analytical Skills
6 19 (14.18%) Java
7 18 (13.43%) Legal
8 16 (11.94%) XML
8 16 (11.94%) Agile Software Development
9 15 (11.19%) SQL Server
9 15 (11.19%) HTTP
9 15 (11.19%) Internet
10 14 (10.45%) VMware
10 14 (10.45%) PRINCE2
11 13 (9.70%) .NET
11 13 (9.70%) SQL
11 13 (9.70%) Microsoft Excel
11 13 (9.70%) Telecoms
11 13 (9.70%) Business Development
11 13 (9.70%) Java EE
11 13 (9.70%) Relational Database
11 13 (9.70%) Data Centre
11 13 (9.70%) GDPR
11 13 (9.70%) FastStats
11 13 (9.70%) Analytics
12 12 (8.96%) Microsoft Azure
12 12 (8.96%) Customer Requirements

Customer Engagement
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (7.46%) Oracle SOA Suite
2 9 (6.72%) JBoss
2 9 (6.72%) Tomcat
2 9 (6.72%) WebSphere
3 6 (4.48%) Cloud Foundry
3 6 (4.48%) OpenStack
4 4 (2.99%) CMS
5 3 (2.24%) NetWeaver
6 1 (0.75%) BizTalk Server
6 1 (0.75%) IBM Domino
6 1 (0.75%) SharePoint
6 1 (0.75%) SharePoint Server
Applications
1 13 (9.70%) Microsoft Excel
2 10 (7.46%) MS Visio
3 5 (3.73%) Microsoft Project
4 4 (2.99%) Microsoft Office
Business Applications
1 13 (9.70%) FastStats
2 6 (4.48%) SAP GTS
3 4 (2.99%) SDL Web 8
4 3 (2.24%) SAP S/4HANA
5 1 (0.75%) Dynamics AX
5 1 (0.75%) Dynamics CRM
Cloud Services
1 12 (8.96%) Microsoft Azure
2 10 (7.46%) Amazon AWS
3 6 (4.48%) Cloud Computing
4 4 (2.99%) Google Analytics
5 2 (1.49%) Office 365
5 2 (1.49%) Veeva
6 1 (0.75%) SaaS
Communications & Networking
1 15 (11.19%) HTTP
1 15 (11.19%) Internet
2 9 (6.72%) FTP
2 9 (6.72%) SSL
3 6 (4.48%) IPsec
3 6 (4.48%) TCP/IP
3 6 (4.48%) VPN
4 2 (1.49%) Cisco ASA
4 2 (1.49%) F5 BIG-IP GTM
4 2 (1.49%) F5 BIG-IP LTM
4 2 (1.49%) Firewall
4 2 (1.49%) Intelligent Network
4 2 (1.49%) WAN
4 2 (1.49%) Wireless
5 1 (0.75%) ADSL
5 1 (0.75%) IP Telephony
5 1 (0.75%) NetScaler
5 1 (0.75%) Network Security
5 1 (0.75%) SMS
5 1 (0.75%) Software-Defined Networking
Database & Business Intelligence
1 15 (11.19%) SQL Server
2 13 (9.70%) Relational Database
3 6 (4.48%) Power BI
3 6 (4.48%) QlikView
4 3 (2.24%) SAP BW
4 3 (2.24%) SAP HANA
5 1 (0.75%) Data Warehouse
5 1 (0.75%) MySQL
5 1 (0.75%) SQL Server Integration Services
5 1 (0.75%) SQL Server Reporting Services
Development Applications
1 9 (6.72%) Eclipse
1 9 (6.72%) IntelliJ
1 9 (6.72%) Maven
1 9 (6.72%) NetBeans
2 5 (3.73%) Team Foundation Server
3 1 (0.75%) JIRA
General
1 23 (17.16%) Finance
2 21 (15.67%) Marketing
3 18 (13.43%) Legal
4 13 (9.70%) Telecoms
5 11 (8.21%) Billing
6 7 (5.22%) Manufacturing
7 3 (2.24%) Banking
7 3 (2.24%) Retail
8 2 (1.49%) French Language
8 2 (1.49%) Pharmaceutical
9 1 (0.75%) Advertising
Job Titles
1 21 (15.67%) Architect
2 15 (11.19%) Project Manager
2 15 (11.19%) Support Engineer
3 12 (8.96%) Database Manager
3 12 (8.96%) Solutions Architect
4 11 (8.21%) Technical Support
5 9 (6.72%) Integration Engineer
5 9 (6.72%) SAP Architect
5 9 (6.72%) Senior Integration Engineer
5 9 (6.72%) Senior Support Engineer
5 9 (6.72%) Senior Technical Engineer
5 9 (6.72%) Senior Technical Support
5 9 (6.72%) Senior Technical Support Engineer
5 9 (6.72%) Technical Engineer
5 9 (6.72%) Technical Manager
5 9 (6.72%) Technical Support Engineer
6 8 (5.97%) Consultant
6 8 (5.97%) Developer
6 8 (5.97%) Insight Manager
7 7 (5.22%) Account Manager
Libraries, Frameworks & Software Standards
1 16 (11.94%) XML
2 13 (9.70%) .NET
2 13 (9.70%) Java EE
3 10 (7.46%) Web Services
4 9 (6.72%) Java SE
4 9 (6.72%) JMS
4 9 (6.72%) REST
4 9 (6.72%) SOAP
4 9 (6.72%) Spring
5 6 (4.48%) ASP.NET Web API
5 6 (4.48%) WPF
6 5 (3.73%) ASP.NET
6 5 (3.73%) CSS
6 5 (3.73%) jQuery
7 4 (2.99%) ASP.NET MVC
8 2 (1.49%) HTML
9 1 (0.75%) EJB
9 1 (0.75%) EJB 3.0
9 1 (0.75%) Node.js
9 1 (0.75%) WCF
Miscellaneous
1 20 (14.93%) Analytical Skills
2 13 (9.70%) Data Centre
3 10 (7.46%) Enterprise Software
4 8 (5.97%) Computer Science
4 8 (5.97%) Greenfield Project
5 7 (5.22%) Blog
5 7 (5.22%) e-Learning
5 7 (5.22%) Private Cloud
6 5 (3.73%) Hybrid Cloud
6 5 (3.73%) Management Information System
7 4 (2.99%) Mobile App
8 3 (2.24%) Enterprise Cloud
8 3 (2.24%) User Experience
9 2 (1.49%) Handset
9 2 (1.49%) PKI
9 2 (1.49%) Social Media
9 2 (1.49%) Virtual Team
10 1 (0.75%) CCTV
10 1 (0.75%) EPoS
10 1 (0.75%) N-Tier
Operating Systems
1 7 (5.22%) Linux
2 4 (2.99%) Windows
3 2 (1.49%) Unix
4 1 (0.75%) Windows 10
4 1 (0.75%) Windows 7
4 1 (0.75%) Windows 8
Processes & Methodologies
1 32 (23.88%) Presales
2 30 (22.39%) CRM
2 30 (22.39%) Project Management
3 20 (14.93%) Data Management
4 16 (11.94%) Agile Software Development
5 14 (10.45%) PRINCE2
6 13 (9.70%) Analytics
6 13 (9.70%) Business Development
7 12 (8.96%) Customer Requirements
7 12 (8.96%) ITIL
8 11 (8.21%) Stakeholder Management
9 10 (7.46%) Enterprise Architecture
9 10 (7.46%) Open Source
9 10 (7.46%) SOA
9 10 (7.46%) Software Engineering
9 10 (7.46%) UML
10 9 (6.72%) TOGAF
11 8 (5.97%) Business Intelligence
11 8 (5.97%) Change Management
11 8 (5.97%) E-Commerce
Programming Languages
1 19 (14.18%) Java
2 13 (9.70%) SQL
3 11 (8.21%) JavaScript
4 7 (5.22%) C#
5 6 (4.48%) C++
6 4 (2.99%) C
7 3 (2.24%) ABAP
8 2 (1.49%) Perl
9 1 (0.75%) Bash Shell
9 1 (0.75%) PL/SQL
9 1 (0.75%) PowerShell
9 1 (0.75%) Shell Script
Qualifications
1 30 (22.39%) Degree
2 10 (7.46%) Security Cleared
3 7 (5.22%) CREST Certified
3 7 (5.22%) OSCP
3 7 (5.22%) SC Cleared
4 6 (4.48%) Computer Science Degree
5 3 (2.24%) PMI Certification
5 3 (2.24%) PMP
6 2 (1.49%) ITIL Certification
6 2 (1.49%) MBA
6 2 (1.49%) PRINCE2 Certification
7 1 (0.75%) CCIE
7 1 (0.75%) CCNP
7 1 (0.75%) Chartered Engineer
7 1 (0.75%) HP ASE
7 1 (0.75%) HP MASE
7 1 (0.75%) Master's Degree
7 1 (0.75%) MBCS
7 1 (0.75%) MCP
7 1 (0.75%) MCSE
Quality Assurance & Compliance
1 13 (9.70%) GDPR
2 7 (5.22%) SLA
3 4 (2.99%) QA
4 3 (2.24%) ISO 9001
5 2 (1.49%) PMO
5 2 (1.49%) Sarbanes-Oxley
System Software
1 6 (4.48%) Docker
2 3 (2.24%) VMware Infrastructure
3 1 (0.75%) Microsoft App-V
Systems Management
1 6 (4.48%) Kubernetes
2 1 (0.75%) Ansible
2 1 (0.75%) Microsoft Intune
2 1 (0.75%) Opscode Chef
2 1 (0.75%) Puppet
2 1 (0.75%) SCCM
2 1 (0.75%) Terraform
Vendors
1 14 (10.45%) VMware
2 11 (8.21%) Microsoft
2 11 (8.21%) Oracle
3 10 (7.46%) SAP
4 9 (6.72%) BEA
4 9 (6.72%) IBM
4 9 (6.72%) TIBCO
5 7 (5.22%) Tableau
6 6 (4.48%) Cognos
6 6 (4.48%) SEEBURGER
7 4 (2.99%) Google
8 3 (2.24%) Cisco
8 3 (2.24%) Coremetrics
8 3 (2.24%) F5
8 3 (2.24%) Monetate
9 2 (1.49%) CheckPoint
9 2 (1.49%) Juniper
9 2 (1.49%) Salesforce.com
10 1 (0.75%) HP
10 1 (0.75%) Informatica
Staines, Middlesex
Bupa
Posted: 2 days ago
Portsmouth
Spectrum IT
Salary: £60000 - £70000 per annum + bonus & benefits
Posted: 16 days ago
Reading
Computer Futures
Salary: £70000 - £100000 per annum + competitive
Posted: 18 days ago
Reading
Thales
Posted: 17 days ago