Customer Engagement Job Trends in the South East

Customer Engagement
England > South East

The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring Customer Engagement skills. It covers vacancies from the 6 months leading up to 15 September 2025, with comparisons to the same periods in the previous two years.

6 months to
15 Sep 2025
Same period 2024 Same period 2023
Rank 203 276 253
Rank change year-on-year +73 -23 -12
Permanent jobs citing Customer Engagement 88 54 59
As % of all permanent jobs advertised in the South East 0.98% 0.42% 0.65%
As % of the Processes & Methodologies category 1.11% 0.52% 0.69%
Number of salaries quoted 40 13 53
10th Percentile £28,000 £37,000 £31,500
25th Percentile £37,500 £46,250 £45,000
Median annual salary (50th Percentile) £45,000 £62,500 £52,500
Median % change year-on-year -28.00% +19.05% -16.00%
75th Percentile £52,500 £78,750 £75,000
90th Percentile £73,750 £80,000 £84,500
England median annual salary £52,500 £62,500 £62,845
% change year-on-year -16.00% -0.55% +0.55%

All Process and Methodology Skills
South East

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 7,900 10,361 8,506
As % of all permanent jobs advertised in the South East 88.01% 80.64% 94.02%
Number of salaries quoted 4,160 5,927 5,886
10th Percentile £27,000 £31,250 £31,250
25th Percentile £33,750 £41,000 £41,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - -
75th Percentile £67,500 £68,750 £70,000
90th Percentile £82,500 £82,500 £82,500
England median annual salary £55,000 £57,500 £62,004
% change year-on-year -4.35% -7.26% +3.34%

Customer Engagement
Job Vacancy Trend in the South East

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Customer Engagement in the South East

Customer Engagement
Salary Trend in the South East

Salary distribution trend for jobs in the South East citing Customer Engagement.

Salary distribution trend for jobs in the South East citing Customer Engagement

Customer Engagement
Salary Histogram in the South East

Salary distribution for jobs citing Customer Engagement in the South East over the 6 months to 15 September 2025.

Salary histogram for Customer Engagement in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 6 months to 15 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +3 46 £47,500 -24.00% 53
Berkshire +5 25 - - 40
Hampshire +73 20 £45,000 -37.93% 12
Buckinghamshire -16 12 £43,750 -23.91% 9
Oxfordshire +34 9 £48,750 +11.43% 5
Surrey +39 8 £68,750 - 12
Middlesex - 5 - - 3
Sussex - 4 £45,000 - 4
East Sussex - 4 £25,000 - 4
Kent +5 1 - - 3
Customer Engagement
England

Customer Engagement
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.55%) SharePoint
Applications
1 17 (19.32%) Microsoft Excel
2 5 (5.68%) Microsoft Office
3 4 (4.55%) Microsoft PowerPoint
3 4 (4.55%) Microsoft Project
4 3 (3.41%) Notion
Business Applications
1 12 (13.64%) Dynamics CRM
2 1 (1.14%) Oracle ERP
2 1 (1.14%) SAP HCM
Cloud Services
1 28 (31.82%) Azure
2 20 (22.73%) Power Platform
3 18 (20.45%) AWS
3 18 (20.45%) GCP
4 15 (17.05%) Dynamics 365
4 15 (17.05%) SaaS
5 10 (11.36%) Azure DevOps
6 6 (6.82%) Power Automate
6 6 (6.82%) PowerApps
7 5 (5.68%) PaaS
8 3 (3.41%) Azure Service Bus
8 3 (3.41%) Canva
8 3 (3.41%) ChatGPT
8 3 (3.41%) Zapier
9 2 (2.27%) Amazon SageMaker
9 2 (2.27%) dbt
9 2 (2.27%) Fivetran
9 2 (2.27%) GitHub Actions
9 2 (2.27%) OCI
9 2 (2.27%) Snowflake
Communications & Networking
1 12 (13.64%) SMS
2 2 (2.27%) Broadband
3 1 (1.14%) Intelligent Network
Database & Business Intelligence
1 15 (17.05%) Power BI
2 5 (5.68%) Tableau
3 3 (3.41%) Data Warehouse
4 2 (2.27%) Amazon QuickSight
4 2 (2.27%) Amazon Redshift
4 2 (2.27%) BigQuery
4 2 (2.27%) Looker
4 2 (2.27%) SQL Server
5 1 (1.14%) BusinessObjects Business Intelligence
5 1 (1.14%) Data Lake
5 1 (1.14%) DTS
5 1 (1.14%) Metadata
Development Applications
1 16 (18.18%) Git
2 1 (1.14%) JIRA
General
1 55 (62.50%) Social Skills
2 48 (54.55%) Marketing
3 27 (30.68%) Analytical Skills
4 20 (22.73%) Law
5 15 (17.05%) Finance
6 8 (9.09%) Automotive
7 5 (5.68%) Advertising
8 4 (4.55%) Games
8 4 (4.55%) Inclusion and Diversity
8 4 (4.55%) Telecoms
9 3 (3.41%) Legal
9 3 (3.41%) Organisational Skills
9 3 (3.41%) Presentation Skills
9 3 (3.41%) Retail
10 1 (1.14%) Aerospace
10 1 (1.14%) Banking
10 1 (1.14%) Digital Healthcare
10 1 (1.14%) Manufacturing
10 1 (1.14%) Pharmaceutical
10 1 (1.14%) Public Sector
Job Titles
1 31 (35.23%) Senior
2 19 (21.59%) Developer
3 14 (15.91%) Full-Stack Developer
3 14 (15.91%) Full-Stack Web Developer
3 14 (15.91%) Senior Developer
3 14 (15.91%) Senior Full-Stack Developer
3 14 (15.91%) Senior Web Developer
3 14 (15.91%) Web Developer
4 12 (13.64%) CRM Executive
5 11 (12.50%) Marketing Manager
5 11 (12.50%) Product Manager
5 11 (12.50%) Product Marketing Manager
6 10 (11.36%) Analyst
7 7 (7.95%) Coordinator
8 5 (5.68%) Architect
9 4 (4.55%) CRM Developer
9 4 (4.55%) Dynamics CRM Developer
9 4 (4.55%) Junior
9 4 (4.55%) PMO Coordinator
9 4 (4.55%) Technical Engineer
Libraries, Frameworks & Software Standards
1 16 (18.18%) CSS
1 16 (18.18%) HTML
1 16 (18.18%) React
2 14 (15.91%) Node.js
2 14 (15.91%) RESTful
3 3 (3.41%) .NET
3 3 (3.41%) .NET Framework
4 2 (2.27%) Hugging Face
4 2 (2.27%) NumPy
4 2 (2.27%) Pandas
4 2 (2.27%) scikit-learn
5 1 (1.14%) Keras
5 1 (1.14%) PyTorch
5 1 (1.14%) TensorFlow
Miscellaneous
1 17 (19.32%) Onboarding
2 11 (12.50%) Social Media
3 2 (2.27%) Analytical Mindset
3 2 (2.27%) Driving Licence
3 2 (2.27%) Product Ownership
4 1 (1.14%) Data Centre
4 1 (1.14%) Fibre Optics
4 1 (1.14%) Learning Management System
4 1 (1.14%) Management Information System
4 1 (1.14%) Self-Motivation
4 1 (1.14%) Virtual Team
Operating Systems
1 3 (3.41%) Mac OS
1 3 (3.41%) Windows
Processes & Methodologies
1 35 (39.77%) CRM
2 32 (36.36%) Analytics
3 31 (35.23%) Agile
4 26 (29.55%) Digital Marketing
4 26 (29.55%) Marketing Strategy
5 25 (28.41%) Problem-Solving
6 24 (27.27%) DevOps
7 16 (18.18%) Business Intelligence
7 16 (18.18%) CI/CD
7 16 (18.18%) Roadmaps
7 16 (18.18%) User Experience
8 14 (15.91%) Containerisation
8 14 (15.91%) Decision-Making
8 14 (15.91%) Design Patterns
8 14 (15.91%) Full-Stack Development
8 14 (15.91%) Market Research
8 14 (15.91%) Mentoring
8 14 (15.91%) Test Automation
8 14 (15.91%) UX Design
8 14 (15.91%) Web Development
Programming Languages
1 19 (21.59%) JavaScript
2 11 (12.50%) SQL
3 9 (10.23%) C#
4 7 (7.95%) Python
5 2 (2.27%) Data Analysis Expressions
5 2 (2.27%) PowerShell
6 1 (1.14%) ABAP
6 1 (1.14%) Korn
Qualifications
1 21 (23.86%) Degree
2 12 (13.64%) DBS Check
3 5 (5.68%) PMI Certification
3 5 (5.68%) PMP
4 4 (4.55%) Master's Degree
4 4 (4.55%) Security Cleared
5 3 (3.41%) DV Cleared
5 3 (3.41%) SC Cleared
6 2 (2.27%) AWS Certification
6 2 (2.27%) Azure Certification
6 2 (2.27%) Computer Science Degree
6 2 (2.27%) Microsoft Certification
7 1 (1.14%) CCNP
7 1 (1.14%) Cisco Certification
7 1 (1.14%) CISSP
7 1 (1.14%) Numerate Degree
7 1 (1.14%) Tableau Certification
Quality Assurance & Compliance
1 19 (21.59%) QA
2 12 (13.64%) GDPR
3 4 (4.55%) PMO
4 1 (1.14%) Data Quality
System Software
1 14 (15.91%) Docker
2 2 (2.27%) Active Directory
3 1 (1.14%) Virtual Desktop
Systems Management
1 14 (15.91%) Kubernetes
2 2 (2.27%) Ansible
2 2 (2.27%) Terraform
3 1 (1.14%) Microsoft Intune
Vendors
1 20 (22.73%) Salesforce
2 19 (21.59%) Microsoft
3 14 (15.91%) Salesforce Marketing Cloud
4 3 (3.41%) Databricks
4 3 (3.41%) YouTube
5 2 (2.27%) Alteryx
5 2 (2.27%) Cisco
5 2 (2.27%) Dell
5 2 (2.27%) Google
5 2 (2.27%) HubSpot
5 2 (2.27%) OpenAI
5 2 (2.27%) SAP
5 2 (2.27%) Talend
5 2 (2.27%) Zoho
6 1 (1.14%) Fortinet
6 1 (1.14%) Genesys
6 1 (1.14%) Juniper
6 1 (1.14%) Oracle
6 1 (1.14%) Palo Alto
6 1 (1.14%) PeopleSoft