Customer Engagement Job Trends in the South East

Customer Engagement
England > South East

The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring Customer Engagement skills. It covers permanent job vacancies from the 6 months leading up to 4 August 2026, with comparisons to the same periods in the previous two years.

6 months to
4 Aug 2026
Same period 2025 Same period 2024
Rank 195 214 301
Rank change year-on-year +19 +87 -43
Permanent jobs citing Customer Engagement 134 81 44
As % of all permanent jobs in the South East 0.81% 0.93% 0.32%
As % of the Processes & Methodologies category 1.13% 1.06% 0.39%
Number of salaries quoted 81 31 13
10th Percentile £29,750 £28,000 £46,250
25th Percentile £36,750 £32,500 £48,750
Median annual salary (50th Percentile) £50,000 £47,500 £62,500
Median % change year-on-year +5.26% -24.00% +4.17%
75th Percentile £67,500 £52,500 £78,750
90th Percentile £95,000 £73,750 £80,000
England median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -7.69%

All Process & Methodology Skills
South East

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 11,871 7,655 11,294
As % of all permanent jobs advertised in the South East 71.58% 88.09% 80.86%
Number of salaries quoted 8,455 4,121 7,399
10th Percentile £30,000 £26,733 £30,000
25th Percentile £40,000 £33,750 £40,000
Median annual salary (50th Percentile) £55,000 £50,000 £51,852
Median % change year-on-year +10.00% -3.57% -5.72%
75th Percentile £70,000 £67,500 £66,250
90th Percentile £85,000 £81,250 £80,000
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -12.00%

Customer Engagement
Job Vacancy Trend in the South East

Historical trend showing the proportion of permanent IT job postings citing Customer Engagement relative to all permanent IT jobs advertised in the South East.

Customer Engagement job vacancy trend in the South East

Customer Engagement
Salary Trend in the South East

Salary distribution trend for jobs in the South East citing Customer Engagement.

Salary distribution trend for jobs in the South East citing Customer Engagement

Customer Engagement
Salary Histogram in the South East

Salary distribution for jobs citing Customer Engagement in the South East over the 6 months to 4 August 2026.

Salary histogram for Customer Engagement in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 6 months to 4 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +8 51 £55,000 +15.79% 31
Hampshire -9 51 £49,750 -0.50% 24
Oxfordshire +5 25 £50,000 +5.26% 5
Buckinghamshire -2 15 £68,750 +57.14% 6
Kent -8 14 £38,500 - 1
Surrey -14 13 £49,500 -31.72% 14
Berkshire 0 11 £72,500 +158.93% 20
East Sussex -14 2 £37,500 +50.00% 1
West Sussex - 2 - -
Home Counties - 1 £95,000 -
Customer Engagement
England

Customer Engagement
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (1.49%) Adobe Experience Manager
1 2 (1.49%) WordPress
Applications
1 19 (14.18%) Microsoft Office
2 6 (4.48%) Adobe Creative Suite
2 6 (4.48%) Adobe Illustrator
2 6 (4.48%) InDesign
2 6 (4.48%) Photoshop
3 5 (3.73%) Microsoft Project
4 4 (2.99%) Adobe After Effects
5 3 (2.24%) Simulink
6 2 (1.49%) Microsoft Excel
6 2 (1.49%) Microsoft PowerPoint
Business Applications
1 12 (8.96%) Dynamics CRM
2 1 (0.75%) Dynamics NAV
Cloud Services
1 18 (13.43%) Azure
2 11 (8.21%) SaaS
3 10 (7.46%) Dynamics 365
4 6 (4.48%) AWS
4 6 (4.48%) Power Platform
5 5 (3.73%) Microsoft 365
6 4 (2.99%) Cloud Computing
6 4 (2.99%) Figma
6 4 (2.99%) Google Analytics
6 4 (2.99%) Mimecast
7 2 (1.49%) Miro
8 1 (0.75%) Azure Logic Apps
8 1 (0.75%) Azure Machine Learning
8 1 (0.75%) Azure Service Bus
8 1 (0.75%) GCP
8 1 (0.75%) GitHub Actions
8 1 (0.75%) Microsoft Copilot
8 1 (0.75%) Nutanix
8 1 (0.75%) PowerApps
8 1 (0.75%) Salesforce Einstein
Communications & Networking
1 20 (14.93%) Firewall
2 9 (6.72%) WAN
3 7 (5.22%) Network Security
4 6 (4.48%) Intrusion Detection
5 5 (3.73%) LAN
6 4 (2.99%) Ethernet
6 4 (2.99%) Internet
6 4 (2.99%) SD-WAN
7 1 (0.75%) ATM
7 1 (0.75%) Cisco Firepower
7 1 (0.75%) Cisco ISE
7 1 (0.75%) Frame Relay
7 1 (0.75%) MPLS
7 1 (0.75%) SNMP
7 1 (0.75%) TCP/IP
7 1 (0.75%) VoIP
7 1 (0.75%) VPN
7 1 (0.75%) VSAN
7 1 (0.75%) Wireshark
Database & Business Intelligence
1 4 (2.99%) Metadata
2 2 (1.49%) Power BI
3 1 (0.75%) Data Warehouse
3 1 (0.75%) Looker
3 1 (0.75%) Oracle Database
3 1 (0.75%) SAP BW
3 1 (0.75%) SQL Server
3 1 (0.75%) Tableau
Development Applications
1 8 (5.97%) LabVIEW
2 6 (4.48%) JIRA
3 2 (1.49%) Git
4 1 (0.75%) GitLab
4 1 (0.75%) MLflow
4 1 (0.75%) Ranorex
4 1 (0.75%) Selenium
4 1 (0.75%) Team Foundation Server
General
1 63 (47.01%) Social Skills
2 57 (42.54%) Marketing
3 32 (23.88%) Analytical Skills
4 27 (20.15%) Organisational Skills
5 20 (14.93%) Finance
6 16 (11.94%) Military
7 14 (10.45%) Aerospace
7 14 (10.45%) Public Sector
8 13 (9.70%) Automotive
8 13 (9.70%) Electronics
8 13 (9.70%) Inclusion and Diversity
9 12 (8.96%) Retail
10 9 (6.72%) Presentation Skills
11 5 (3.73%) Aviation
11 5 (3.73%) Telecoms
12 4 (2.99%) Manufacturing
12 4 (2.99%) Multimedia
13 3 (2.24%) Advertising
14 1 (0.75%) General Ledger
14 1 (0.75%) Pharmaceutical
Job Titles
1 18 (13.43%) Senior
2 12 (8.96%) Account Manager
2 12 (8.96%) Lead
3 11 (8.21%) Data Engineer
3 11 (8.21%) Systems Engineer
4 10 (7.46%) Consultant
4 10 (7.46%) Salesforce Engineer
5 9 (6.72%) Data Centre Technician
5 9 (6.72%) Data Technician
5 9 (6.72%) Sales Manager
6 8 (5.97%) Sales Executive
6 8 (5.97%) Senior Manager
6 8 (5.97%) Senior Systems Engineer
6 8 (5.97%) Support Engineer
6 8 (5.97%) Technical Engineer
6 8 (5.97%) Technical Support
6 8 (5.97%) Technical Support Engineer
6 8 (5.97%) Telesales Executive
7 7 (5.22%) Sales Account Manager
8 6 (4.48%) Solutions Architect
Libraries, Frameworks & Software Standards
1 6 (4.48%) ModSecurity
2 4 (2.99%) CSS
2 4 (2.99%) HTML
3 1 (0.75%) Lightning Web Components
3 1 (0.75%) Middleware
3 1 (0.75%) PySpark
3 1 (0.75%) PyTorch
3 1 (0.75%) REST
3 1 (0.75%) SOAP
3 1 (0.75%) Visualforce
Miscellaneous
1 20 (14.93%) Data Centre
2 17 (12.69%) Fibre Optics
3 15 (11.19%) Driving Licence
4 12 (8.96%) Self-Motivation
5 10 (7.46%) Marketing Technology
5 10 (7.46%) Social Media
6 9 (6.72%) Web Conferencing
7 8 (5.97%) Private Cloud
8 7 (5.22%) PMI
9 6 (4.48%) Distributed Denial-of-Service
9 6 (4.48%) Onboarding
9 6 (4.48%) Security Posture
10 5 (3.73%) Legacy Systems
10 5 (3.73%) Management Information System
11 4 (2.99%) Algorithms
11 4 (2.99%) Graphic Design
12 3 (2.24%) Cloud Native
12 3 (2.24%) Embedded Systems
12 3 (2.24%) Product Ownership
13 2 (1.49%) Enterprise Software
Operating Systems
1 4 (2.99%) Windows
2 2 (1.49%) Windows Server
3 1 (0.75%) Linux
Processes & Methodologies
1 43 (32.09%) CRM
2 26 (19.40%) AI
3 24 (17.91%) Customer Experience
4 23 (17.16%) Continuous Improvement
4 23 (17.16%) Decision-Making
4 23 (17.16%) Validation
5 22 (16.42%) Roadmaps
6 21 (15.67%) Stakeholder Management
7 20 (14.93%) Presales
8 18 (13.43%) B2B
8 18 (13.43%) Service Delivery
9 17 (12.69%) Commercial Awareness
10 16 (11.94%) ITIL
10 16 (11.94%) Mentoring
10 16 (11.94%) Physics
11 15 (11.19%) Analytics
11 15 (11.19%) Technical Leadership
12 13 (9.70%) Coaching
13 12 (8.96%) Project Management
13 12 (8.96%) Telesales
Programming Languages
1 11 (8.21%) MATLAB
2 10 (7.46%) Python
3 3 (2.24%) SQL
4 1 (0.75%) Apex Code
4 1 (0.75%) C#
4 1 (0.75%) Java
4 1 (0.75%) SOQL
Qualifications
1 39 (29.10%) Degree
2 32 (23.88%) Security Cleared
3 25 (18.66%) SC Cleared
4 16 (11.94%) BPSS Clearance
5 15 (11.19%) DV Cleared
6 8 (5.97%) CCNP
6 8 (5.97%) Cisco Certification
6 8 (5.97%) HNC
6 8 (5.97%) HND
6 8 (5.97%) Master's Degree
6 8 (5.97%) PhD
6 8 (5.97%) PMI Certification
7 6 (4.48%) CISSP
8 5 (3.73%) Microsoft Certification
8 5 (3.73%) TOGAF Certification
9 4 (2.99%) Azure Certification
10 3 (2.24%) ICAEW
11 2 (1.49%) Computer Science Degree
12 1 (0.75%) City & Guilds
12 1 (0.75%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 11 (8.21%) ISO/IEC 27001
2 10 (7.46%) ISO 9001
2 10 (7.46%) ISO/IEC 20000
3 7 (5.22%) QA
4 6 (4.48%) SLA
5 5 (3.73%) Actionable Recommendations
6 4 (2.99%) Data Quality
7 3 (2.24%) Def Stans
8 1 (0.75%) GDPR
8 1 (0.75%) NIST
8 1 (0.75%) Software Quality Assurance
System Software
1 7 (5.22%) VMware Infrastructure
2 6 (4.48%) Hyper-V
3 3 (2.24%) Active Directory
4 1 (0.75%) vCloud
4 1 (0.75%) VMware NSX
4 1 (0.75%) vSphere
Systems Management
1 1 (0.75%) FortiGate
1 1 (0.75%) OpenView
1 1 (0.75%) Stealthwatch
1 1 (0.75%) Tivoli
Vendors
1 27 (20.15%) Microsoft
2 15 (11.19%) Salesforce
3 10 (7.46%) Cisco
3 10 (7.46%) Oracle
3 10 (7.46%) SAP
4 8 (5.97%) Adobe
5 7 (5.22%) Fortinet
5 7 (5.22%) VMware
6 6 (4.48%) Palo Alto
7 5 (3.73%) ServiceNow
8 4 (2.99%) Acronis
8 4 (2.99%) BT
8 4 (2.99%) Google
8 4 (2.99%) N-able
9 3 (2.24%) Broadcom
10 2 (1.49%) SonicWALL
10 2 (1.49%) Ubiquiti
11 1 (0.75%) Databricks
11 1 (0.75%) ExtraHop
11 1 (0.75%) Nimble Storage