Period
to 24 January 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 24 January 2018 with a comparison to the same period in the previous 2 years.

Customer Engagement
England > South East
6 months to
24 Jan 2018
Same period 2017 Same period 2016
Rank 417 398 442
Rank change year-on-year -19 +44 +33
Permanent jobs citing Customer Engagement 131 169 192
As % of all permanent IT jobs advertised in the South East 0.42% 0.53% 0.48%
As % of the Processes & Methodologies category 0.48% 0.61% 0.54%
Number of salaries quoted 105 124 142
South East median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - -16.67%
10th Percentile £28,500 £28,750 £31,250
90th Percentile £82,500 £113,500 £72,500
England median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% -9.09%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 27,133 27,835 35,252
As % of all permanent IT jobs advertised in the South East 87.40% 87.43% 87.30%
Number of salaries quoted 22,354 22,790 29,584
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £27,500 £27,500 £26,250
90th Percentile £70,000 £68,750 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Customer Engagement
Job Vacancy Trend in the South East

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Customer Engagement in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in the South East.

Salary trend for Customer Engagement in the South East

Customer Engagement
Salary Histogram in the South East

The salary distribution of IT jobs citing Customer Engagement in the South East over the 6 months to 24 January 2018.

Salary histogram for Customer Engagement in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 6 months to 24 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -17 63 £57,500 - 8
Berkshire +7 53 £57,500 -17.86% 5
Hampshire -5 46 £45,000 +12.50%
Surrey +1 14 £60,000 -12.73% 3
Oxfordshire -11 12 £50,000 +29.87% 1
West Sussex +1 3 £60,000 +50.00%
Kent - 2 £26,500 -
Buckinghamshire -11 1 £20,000 -55.56% 2
East Sussex -11 1 £77,500 -
Customer Engagement
England

For the 6 months to 24 January 2018, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for Customer Engagement.

1 45 (34.35%) Microsoft
2 29 (22.14%) Microsoft Azure
3 26 (19.85%) Presales
3 26 (19.85%) Project Management
3 26 (19.85%) JavaScript
4 25 (19.08%) Marketing
5 22 (16.79%) Time Management
6 21 (16.03%) Degree
6 21 (16.03%) Finance
7 20 (15.27%) C#
8 19 (14.50%) HTML
8 19 (14.50%) CSS
9 18 (13.74%) MVC
10 17 (12.98%) Microsoft Certification
10 17 (12.98%) ASP.NET
10 17 (12.98%) .NET
10 17 (12.98%) CMS
10 17 (12.98%) Data Centre
10 17 (12.98%) SDLC
11 16 (12.21%) Office 365
12 15 (11.45%) VMware
12 15 (11.45%) Agile Software Development
12 15 (11.45%) MCP
12 15 (11.45%) MCSE
13 14 (10.69%) .NET Framework
14 13 (9.92%) Enterprise Architecture
14 13 (9.92%) Internet
14 13 (9.92%) AngularJS
15 12 (9.16%) React
15 12 (9.16%) CRM

Customer Engagement
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (12.98%) CMS
2 9 (6.87%) Skype for Business
3 6 (4.58%) Cloud Foundry
3 6 (4.58%) OpenStack
4 4 (3.05%) Apache Solr
5 3 (2.29%) Tomcat
6 2 (1.53%) JBoss
6 2 (1.53%) Oracle SOA Suite
6 2 (1.53%) SharePoint
6 2 (1.53%) WebSphere
7 1 (0.76%) Adobe Experience Manager
7 1 (0.76%) Apache
7 1 (0.76%) BizTalk Server
7 1 (0.76%) WebLogic
Applications
1 10 (7.63%) Microsoft Office
2 9 (6.87%) Photoshop
3 2 (1.53%) InDesign
3 2 (1.53%) Microsoft Project
3 2 (1.53%) MS Visio
4 1 (0.76%) Microsoft Excel
Business Applications
1 5 (3.82%) Infor M3
2 1 (0.76%) Dynamics CRM
2 1 (0.76%) Remedy ITSM
2 1 (0.76%) SAP S/4HANA
Cloud Services
1 29 (22.14%) Microsoft Azure
2 16 (12.21%) Office 365
3 10 (7.63%) Amazon AWS
4 7 (5.34%) Adobe Analytics
5 6 (4.58%) Virtual Private Cloud
6 4 (3.05%) Cloud Computing
7 2 (1.53%) Veeva
7 2 (1.53%) Yammer
8 1 (0.76%) Google Play
8 1 (0.76%) SaaS
Communications & Networking
1 13 (9.92%) Internet
2 11 (8.40%) Network Security
3 9 (6.87%) HTTP
4 7 (5.34%) TCP/IP
5 6 (4.58%) IPsec
5 6 (4.58%) SSL
5 6 (4.58%) VPN
6 5 (3.82%) SAN
6 5 (3.82%) Skype
7 3 (2.29%) VoIP
8 2 (1.53%) Firewall
8 2 (1.53%) FTP
9 1 (0.76%) DNS
9 1 (0.76%) HTTPS
9 1 (0.76%) Intelligent Network
9 1 (0.76%) Intranet
9 1 (0.76%) NAS
9 1 (0.76%) WAN
9 1 (0.76%) Wireless
9 1 (0.76%) WLAN
Database & Business Intelligence
1 10 (7.63%) Relational Database
1 10 (7.63%) SQL Server
2 9 (6.87%) MySQL
3 6 (4.58%) MongoDB
4 4 (3.05%) Apache Cassandra
4 4 (3.05%) Hadoop
4 4 (3.05%) NoSQL
4 4 (3.05%) RDBMS
5 3 (2.29%) Big Data
6 2 (1.53%) InfluxDB
6 2 (1.53%) Neo4j
6 2 (1.53%) Redis
7 1 (0.76%) Data Warehouse
7 1 (0.76%) MS Access
Development Applications
1 4 (3.05%) Rational DOORS
1 4 (3.05%) webpack
2 3 (2.29%) Git (software)
2 3 (2.29%) Maven
2 3 (2.29%) Team Foundation Server
3 2 (1.53%) Eclipse
3 2 (1.53%) IntelliJ
3 2 (1.53%) NetBeans
4 1 (0.76%) Ant
4 1 (0.76%) Jenkins
4 1 (0.76%) JIRA
4 1 (0.76%) SonarQube
4 1 (0.76%) Subversion
General
1 25 (19.08%) Marketing
2 21 (16.03%) Finance
3 10 (7.63%) Manufacturing
4 6 (4.58%) Retail
5 3 (2.29%) Legal
6 2 (1.53%) Games
6 2 (1.53%) Pharmaceutical
7 1 (0.76%) Financial Institution
7 1 (0.76%) Telecoms
Job Titles
1 25 (19.08%) Architect
2 20 (15.27%) Developer
3 17 (12.98%) Consultant
4 15 (11.45%) Lead Architect
5 10 (7.63%) Software Developer
6 9 (6.87%) C# Developer
7 7 (5.34%) Analyst
7 7 (5.34%) Technical Architect
8 6 (4.58%) Business Analyst
8 6 (4.58%) Content Manager
8 6 (4.58%) Customer Engineer
8 6 (4.58%) Customer Operations Engineer
8 6 (4.58%) Development Manager
8 6 (4.58%) Operations Engineer
8 6 (4.58%) Project Manager
8 6 (4.58%) Web Content Manager
8 6 (4.58%) Web Manager
9 5 (3.82%) Agile Development Manager
9 5 (3.82%) Business Intelligence Manager
9 5 (3.82%) Web Content Specialist
Libraries, Frameworks & Software Standards
1 19 (14.50%) CSS
1 19 (14.50%) HTML
2 17 (12.98%) .NET
2 17 (12.98%) ASP.NET
3 14 (10.69%) .NET Framework
4 13 (9.92%) AngularJS
5 12 (9.16%) React
6 11 (8.40%) jQuery
6 11 (8.40%) WPF
7 8 (6.11%) Entity Framework
7 8 (6.11%) LINQ
7 8 (6.11%) Node.js
7 8 (6.11%) Regular Expression
7 8 (6.11%) Twitter Bootstrap
7 8 (6.11%) WCF
8 5 (3.82%) ASP.NET Web Forms
8 5 (3.82%) XML
9 4 (3.05%) LESS
9 4 (3.05%) SOAP
9 4 (3.05%) Vue (Vue.js)
Miscellaneous
1 17 (12.98%) Data Centre
2 10 (7.63%) Computer Science
3 9 (6.87%) Virtual Team
4 7 (5.34%) Analytical Skills
4 7 (5.34%) User Experience
5 6 (4.58%) Blog
5 6 (4.58%) N-Tier
5 6 (4.58%) Private Cloud
6 4 (3.05%) Enterprise Software
7 3 (2.29%) Greenfield Project
7 3 (2.29%) Mobile App
8 2 (1.53%) Industrial Internet of Things
8 2 (1.53%) Internet of Things
9 1 (0.76%) Driving Licence
9 1 (0.76%) Enterprise Cloud
9 1 (0.76%) Handset
9 1 (0.76%) Hedge funds
9 1 (0.76%) Management Information System
9 1 (0.76%) Social Media
Operating Systems
1 12 (9.16%) Linux
2 10 (7.63%) Windows
3 4 (3.05%) Unix
3 4 (3.05%) Windows Server
4 2 (1.53%) Windows Server 2012
Processes & Methodologies
1 26 (19.85%) Presales
1 26 (19.85%) Project Management
2 22 (16.79%) Time Management
3 18 (13.74%) MVC
4 17 (12.98%) SDLC
5 15 (11.45%) Agile Software Development
6 13 (9.92%) Enterprise Architecture
7 12 (9.16%) CRM
8 11 (8.40%) Open Source
8 11 (8.40%) Software Engineering
9 10 (7.63%) Analytics
10 9 (6.87%) Content Management
10 9 (6.87%) ITIL
10 9 (6.87%) PRINCE2
11 8 (6.11%) Business Development
11 8 (6.11%) Business Intelligence
11 8 (6.11%) DevOps
11 8 (6.11%) Identity Management
11 8 (6.11%) Line Management
11 8 (6.11%) MVVM
Programming Languages
1 26 (19.85%) JavaScript
2 20 (15.27%) C#
3 10 (7.63%) Java
3 10 (7.63%) SQL
4 6 (4.58%) C
5 5 (3.82%) Python
6 4 (3.05%) TypeScript
7 2 (1.53%) Go
8 1 (0.76%) Perl
Qualifications
1 21 (16.03%) Degree
2 17 (12.98%) Microsoft Certification
3 15 (11.45%) MCP
3 15 (11.45%) MCSE
4 11 (8.40%) Citrix Certification
4 11 (8.40%) Security Cleared
5 4 (3.05%) Computer Science Degree
5 4 (3.05%) CREST Certified
5 4 (3.05%) OSCP
5 4 (3.05%) VCAP
5 4 (3.05%) VCDX
5 4 (3.05%) VMware Certified Professional (VCP)
6 3 (2.29%) ISEB
7 2 (1.53%) MBA
7 2 (1.53%) MCSA
8 1 (0.76%) Master's Degree
Quality Assurance & Compliance
1 3 (2.29%) QA
2 1 (0.76%) SLA
System Software
1 9 (6.87%) VMware Infrastructure
2 4 (3.05%) Hyper-V
2 4 (3.05%) Virtual Machines
3 3 (2.29%) Active Directory
4 2 (1.53%) Docker
Systems Management
1 4 (3.05%) SCCM
2 1 (0.76%) Microsoft Data Protection Manager
Vendors
1 45 (34.35%) Microsoft
2 15 (11.45%) VMware
3 5 (3.82%) Citrix
4 3 (2.29%) Adobe
4 3 (2.29%) Oracle
4 3 (2.29%) Sage
5 2 (1.53%) BEA
5 2 (1.53%) BMC
5 2 (1.53%) IBM
5 2 (1.53%) Salesforce.com
5 2 (1.53%) TIBCO
6 1 (0.76%) Apple
6 1 (0.76%) Capita
6 1 (0.76%) F5
6 1 (0.76%) Google
6 1 (0.76%) HP
6 1 (0.76%) Juniper
6 1 (0.76%) Remedy
6 1 (0.76%) ServiceNow
6 1 (0.76%) Snow