Customer Engagement Job Trends in the South East

Customer Engagement
England > South East

The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring Customer Engagement skills. It covers permanent job vacancies from the 6 months leading up to 14 October 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Oct 2026
Same period 2025 Same period 2024
Rank 148 210 267
Rank change year-on-year +62 +57 -24
Permanent jobs citing Customer Engagement 213 87 55
As % of all permanent jobs in the South East 1.12% 0.97% 0.46%
As % of the Processes & Methodologies category 1.54% 1.10% 0.56%
Number of salaries quoted 132 38 13
10th Percentile £29,750 £36,250 £39,500
25th Percentile £36,250 £38,750 £56,250
Median annual salary (50th Percentile) £47,500 £46,250 £62,500
Median % change year-on-year +2.70% -26.00% +19.05%
75th Percentile £63,750 £62,875 £80,000
90th Percentile £85,875 £74,050 -
England median annual salary £52,500 £53,744 £67,500
% change year-on-year -2.31% -20.38% +7.27%

All Process & Methodology Skills
South East

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 13,817 7,884 9,741
As % of all permanent jobs advertised in the South East 72.49% 88.22% 81.47%
Number of salaries quoted 9,808 4,274 5,139
10th Percentile £30,000 £27,000 £32,500
25th Percentile £40,000 £32,500 £42,500
Median annual salary (50th Percentile) £55,000 £47,500 £55,000
Median % change year-on-year +15.79% -13.64% -
75th Percentile £70,000 £66,250 £70,000
90th Percentile £90,000 £82,500 £85,000
England median annual salary £60,000 £55,000 £60,000
% change year-on-year +9.09% -8.33% -1.32%

Customer Engagement
Job Vacancy Trend in the South East

Historical trend showing the proportion of permanent IT job postings citing Customer Engagement relative to all permanent IT jobs advertised in the South East.

Customer Engagement job vacancy trend in the South East

Customer Engagement
Salary Trend in the South East

Salary distribution trend for jobs in the South East citing Customer Engagement.

Salary distribution trend for jobs in the South East citing Customer Engagement

Customer Engagement
Salary Histogram in the South East

Salary distribution for jobs citing Customer Engagement in the South East over the 6 months to 14 October 2026.

Salary histogram for Customer Engagement in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 6 months to 14 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hampshire +10 76 £55,000 +22.22% 20
Thames Valley +21 75 £50,000 +5.26% 51
Oxfordshire -17 27 £45,500 -9.00% 6
Buckinghamshire +6 26 £47,500 +8.57% 14
Surrey -16 25 £47,500 -22.45% 19
Kent +10 24 £38,500 - 3
Berkshire 0 22 £50,000 - 31
West Sussex - 6 £87,200 - 4
East Sussex -6 5 £45,000 - 6
Home Counties - 2 £80,000 -
Customer Engagement
England

Customer Engagement
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (2.35%) CMS
1 5 (2.35%) Microsoft Exchange
1 5 (2.35%) SharePoint
2 2 (0.94%) WordPress
Applications
1 20 (9.39%) Microsoft Office
2 12 (5.63%) Microsoft Excel
3 7 (3.29%) Microsoft Project
3 7 (3.29%) Spreadsheet
4 6 (2.82%) Adobe Creative Suite
4 6 (2.82%) Adobe Illustrator
4 6 (2.82%) InDesign
4 6 (2.82%) Photoshop
5 5 (2.35%) Microsoft PowerPoint
6 4 (1.88%) Adobe After Effects
7 2 (0.94%) Simulink
Business Applications
1 8 (3.76%) Dynamics CRM
2 4 (1.88%) FastStats
2 4 (1.88%) FastStats PeopleStage
2 4 (1.88%) Shopify
3 1 (0.47%) Dynamics NAV
Cloud Services
1 37 (17.37%) Azure
2 35 (16.43%) SaaS
3 14 (6.57%) AWS
3 14 (6.57%) Microsoft 365
4 6 (2.82%) Power Platform
5 5 (2.35%) Dynamics 365
5 5 (2.35%) Entra ID
5 5 (2.35%) OneDrive
5 5 (2.35%) Salesforce Commerce Cloud
6 4 (1.88%) Cloud Computing
6 4 (1.88%) Figma
6 4 (1.88%) Mimecast
7 3 (1.41%) Google Analytics
7 3 (1.41%) Microsoft Copilot
8 2 (0.94%) Adobe Analytics
9 1 (0.47%) Azure Machine Learning
9 1 (0.47%) GCP
9 1 (0.47%) GitHub
9 1 (0.47%) IaaS
9 1 (0.47%) PaaS
Communications & Networking
1 32 (15.02%) Firewall
2 19 (8.92%) Network Security
3 10 (4.69%) Intrusion Detection
4 8 (3.76%) WAN
5 4 (1.88%) 5G
5 4 (1.88%) Ethernet
5 4 (1.88%) Internet
5 4 (1.88%) LAN
5 4 (1.88%) SD-WAN
5 4 (1.88%) VPN
6 3 (1.41%) Cisco Firepower
6 3 (1.41%) Cisco ISE
7 2 (0.94%) DHCP
7 2 (0.94%) DNS
7 2 (0.94%) TCP/IP
7 2 (0.94%) Unified Communications
7 2 (0.94%) VLAN
7 2 (0.94%) Wireless
8 1 (0.47%) SNMP
8 1 (0.47%) SSH
Database & Business Intelligence
1 2 (0.94%) Looker
1 2 (0.94%) Power BI
1 2 (0.94%) Tableau
2 1 (0.47%) Big Data
2 1 (0.47%) Oracle Database
2 1 (0.47%) SQL Server
Development Applications
1 8 (3.76%) JIRA
1 8 (3.76%) LabVIEW
2 2 (0.94%) Git
3 1 (0.47%) GitLab
3 1 (0.47%) MLflow
3 1 (0.47%) Ranorex
3 1 (0.47%) Selenium
3 1 (0.47%) Team Foundation Server
General
1 115 (53.99%) Social Skills
2 76 (35.68%) Marketing
3 48 (22.54%) Analytical Skills
4 35 (16.43%) Organisational Skills
5 33 (15.49%) Aerospace
6 28 (13.15%) Finance
7 26 (12.21%) Inclusion and Diversity
8 25 (11.74%) Retail
9 24 (11.27%) Military
10 21 (9.86%) Electronics
11 16 (7.51%) Presentation Skills
12 13 (6.10%) Manufacturing
13 12 (5.63%) Automotive
13 12 (5.63%) Public Sector
14 11 (5.16%) Telecoms
15 7 (3.29%) Aviation
15 7 (3.29%) Brand Awareness
16 6 (2.82%) Influencing Skills
17 4 (1.88%) Multimedia
18 3 (1.41%) Pharmaceutical
Job Titles
1 24 (11.27%) Lead
2 18 (8.45%) Senior
3 16 (7.51%) Architect
4 13 (6.10%) Sales Manager
5 11 (5.16%) Product Specialist
6 10 (4.69%) Sales Engineer
6 10 (4.69%) Systems Engineer
7 9 (4.23%) Account Manager
7 9 (4.23%) Consultant
7 9 (4.23%) Customer Support Specialist
7 9 (4.23%) Products Support Specialist
7 9 (4.23%) Support Specialist
7 9 (4.23%) Web Specialist
8 8 (3.76%) Data Centre Technician
8 8 (3.76%) Data Technician
8 8 (3.76%) E-Commerce Executive
8 8 (3.76%) Sales Executive
8 8 (3.76%) Senior Systems Engineer
8 8 (3.76%) Telesales Executive
9 7 (3.29%) Marketing Manager
Libraries, Frameworks & Software Standards
1 16 (7.51%) ModSecurity
2 5 (2.35%) Flash
3 4 (1.88%) CSS
3 4 (1.88%) HTML
4 3 (1.41%) EDI
5 2 (0.94%) EJB
6 1 (0.47%) Lightning Web Components
6 1 (0.47%) Middleware
6 1 (0.47%) PySpark
6 1 (0.47%) PyTorch
6 1 (0.47%) REST
6 1 (0.47%) SOAP
6 1 (0.47%) Visualforce
Miscellaneous
1 41 (19.25%) Onboarding
2 24 (11.27%) Data Centre
3 20 (9.39%) Social Media
4 18 (8.45%) Driving Licence
5 17 (7.98%) Fibre Optics
6 13 (6.10%) Self-Motivation
7 12 (5.63%) Management Information System
7 12 (5.63%) Private Cloud
8 10 (4.69%) Distributed Denial-of-Service
8 10 (4.69%) Security Posture
9 9 (4.23%) PMI
9 9 (4.23%) Web Conferencing
10 7 (3.29%) Legacy Systems
11 6 (2.82%) Cyber Defence
11 6 (2.82%) Cyber Threat
11 6 (2.82%) Security Operations Centre
12 5 (2.35%) Enterprise Software
12 5 (2.35%) Hybrid Cloud
13 4 (1.88%) Graphic Design
13 4 (1.88%) Product Ownership
Operating Systems
1 6 (2.82%) Windows
2 2 (0.94%) Linux
3 1 (0.47%) Windows Server
Processes & Methodologies
1 48 (22.54%) Decision-Making
2 46 (21.60%) Customer Service
2 46 (21.60%) Problem-Solving
3 42 (19.72%) CRM
4 38 (17.84%) Continuous Improvement
5 36 (16.90%) Technical Leadership
6 35 (16.43%) Customer Experience
7 33 (15.49%) Roadmaps
8 28 (13.15%) Stakeholder Management
9 26 (12.21%) Commercial Awareness
9 26 (12.21%) Mentoring
10 25 (11.74%) Service Delivery
11 24 (11.27%) Presales
12 23 (10.80%) Validation
13 21 (9.86%) Customer Requirements
13 21 (9.86%) Service Management
14 19 (8.92%) Business Development
14 19 (8.92%) Migration
14 19 (8.92%) Risk Management
14 19 (8.92%) Security Architecture
Programming Languages
1 13 (6.10%) Python
2 10 (4.69%) MATLAB
3 3 (1.41%) PowerShell
3 3 (1.41%) SQL
4 2 (0.94%) Bash
5 1 (0.47%) Apex Code
5 1 (0.47%) C#
5 1 (0.47%) Java
5 1 (0.47%) JavaScript
5 1 (0.47%) SOQL
Qualifications
1 47 (22.07%) Degree
2 41 (19.25%) Security Cleared
3 27 (12.68%) SC Cleared
4 24 (11.27%) DV Cleared
5 19 (8.92%) BPSS Clearance
6 18 (8.45%) CISSP
7 14 (6.57%) CCNP
7 14 (6.57%) Cisco Certification
8 12 (5.63%) Azure Certification
9 9 (4.23%) PMI Certification
10 8 (3.76%) CISM
10 8 (3.76%) Master's Degree
10 8 (3.76%) PhD
11 7 (3.29%) TOGAF Certification
12 6 (2.82%) AWS Certification
12 6 (2.82%) HND
13 5 (2.35%) HNC
13 5 (2.35%) Microsoft Certification
14 4 (1.88%) CCSK
15 3 (1.41%) ICAEW
Quality Assurance & Compliance
1 18 (8.45%) QA
2 15 (7.04%) ISO/IEC 27001
3 10 (4.69%) SLA
4 9 (4.23%) Data Quality
4 9 (4.23%) ISO 9001
4 9 (4.23%) ISO/IEC 20000
5 8 (3.76%) NIST
6 6 (2.82%) Actionable Recommendations
7 4 (1.88%) Accessibility
8 2 (0.94%) Def Stans
8 2 (0.94%) GDPR
8 2 (0.94%) NCSC
8 2 (0.94%) NIST 800
9 1 (0.47%) PERC
9 1 (0.47%) Software Quality Assurance
System Software
1 7 (3.29%) VMware Infrastructure
2 6 (2.82%) Active Directory
3 5 (2.35%) Hyper-V
4 3 (1.41%) Virtual Desktop
Systems Management
1 3 (1.41%) FortiGate
1 3 (1.41%) Microsoft Intune
1 3 (1.41%) Stealthwatch
2 2 (0.94%) CASB
2 2 (0.94%) Single Sign-On
3 1 (0.47%) WMI
Vendors
1 41 (19.25%) Microsoft
2 14 (6.57%) Fortinet
3 13 (6.10%) Cisco
4 11 (5.16%) Palo Alto
5 10 (4.69%) SAP
6 9 (4.23%) VMware
7 8 (3.76%) Adobe
7 8 (3.76%) Google
7 8 (3.76%) Oracle
7 8 (3.76%) ServiceNow
8 7 (3.29%) Salesforce
9 5 (2.35%) TikTok
10 4 (1.88%) Acronis
10 4 (1.88%) Apteco
10 4 (1.88%) BT
10 4 (1.88%) N-able
11 3 (1.41%) HubSpot
11 3 (1.41%) Thales
12 2 (0.94%) Broadcom
12 2 (0.94%) NetApp