Customer Engagement Job Trends in the South East

Customer Engagement
England > South East

The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring Customer Engagement skills. It covers permanent job vacancies from the 6 months leading up to 30 June 2026, with comparisons to the same periods in the previous two years.

6 months to
30 Jun 2026
Same period 2025 Same period 2024
Rank 203 226 341
Rank change year-on-year +23 +115 -50
Permanent jobs citing Customer Engagement 104 55 46
As % of all permanent jobs in the South East 0.68% 0.68% 0.26%
As % of the Processes & Methodologies category 0.95% 0.75% 0.31%
Number of salaries quoted 58 24 19
10th Percentile £33,425 £24,850 £38,350
25th Percentile £36,750 £29,313 £47,500
Median annual salary (50th Percentile) £55,000 £46,250 £62,500
Median % change year-on-year +18.92% -26.00% +4.17%
75th Percentile £82,500 £52,500 £73,750
90th Percentile £96,250 £73,675 £88,000
England median annual salary £55,000 £55,000 £55,000
% change year-on-year - - -18.52%

All Process & Methodology Skills
South East

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 10,978 7,293 14,662
As % of all permanent jobs advertised in the South East 71.87% 89.63% 81.60%
Number of salaries quoted 7,803 3,662 10,181
10th Percentile £30,000 £26,875 £27,750
25th Percentile £40,000 £35,000 £37,500
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -9.09%
75th Percentile £70,000 £67,500 £65,000
90th Percentile £85,000 £81,925 £78,750
England median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -12.00%

Customer Engagement
Job Vacancy Trend in the South East

Historical trend showing the proportion of permanent IT job postings citing Customer Engagement relative to all permanent IT jobs advertised in the South East.

Customer Engagement job vacancy trend in the South East

Customer Engagement
Salary Trend in the South East

Salary distribution trend for jobs in the South East citing Customer Engagement.

Salary distribution trend for jobs in the South East citing Customer Engagement

Customer Engagement
Salary Histogram in the South East

Salary distribution for jobs citing Customer Engagement in the South East over the 6 months to 30 June 2026.

Salary histogram for Customer Engagement in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 6 months to 30 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +16 37 £56,000 +17.89% 21
Hampshire -16 36 £37,250 -25.50% 11
Surrey -4 18 £75,000 +3.45% 14
Oxfordshire +3 16 £55,000 +15.79% 4
Kent -17 12 £38,500 -
Berkshire +6 11 £83,750 +199.11% 10
Buckinghamshire 0 10 £82,500 +106.25% 7
Home Counties - 1 £95,000 -
Customer Engagement
England

Customer Engagement
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (3.85%) Adobe Experience Manager
Applications
1 13 (12.50%) Microsoft Office
2 4 (3.85%) Adobe After Effects
2 4 (3.85%) Adobe Creative Suite
2 4 (3.85%) Adobe Illustrator
2 4 (3.85%) InDesign
2 4 (3.85%) Microsoft Excel
2 4 (3.85%) Microsoft PowerPoint
2 4 (3.85%) Photoshop
3 3 (2.88%) Simulink
Business Applications
1 11 (10.58%) Dynamics CRM
2 1 (0.96%) Dynamics NAV
Cloud Services
1 11 (10.58%) Azure
2 9 (8.65%) Dynamics 365
3 7 (6.73%) Google Analytics
3 7 (6.73%) SaaS
4 6 (5.77%) Power Platform
5 4 (3.85%) Figma
5 4 (3.85%) Microsoft 365
5 4 (3.85%) Miro
6 2 (1.92%) Microsoft Copilot
7 1 (0.96%) AWS
7 1 (0.96%) Azure Logic Apps
7 1 (0.96%) Azure Service Bus
7 1 (0.96%) Cloud Computing
7 1 (0.96%) GCP
7 1 (0.96%) Google Workspace
7 1 (0.96%) Mimecast
7 1 (0.96%) Nutanix
7 1 (0.96%) Power Automate
7 1 (0.96%) PowerApps
Communications & Networking
1 9 (8.65%) Firewall
2 3 (2.88%) Broadband
3 2 (1.92%) LAN
3 2 (1.92%) WAN
4 1 (0.96%) ATM
4 1 (0.96%) Frame Relay
4 1 (0.96%) MPLS
4 1 (0.96%) SNMP
4 1 (0.96%) TCP/IP
4 1 (0.96%) VoIP
4 1 (0.96%) VSAN
4 1 (0.96%) Wireshark
Database & Business Intelligence
1 7 (6.73%) Metadata
2 2 (1.92%) Data Warehouse
2 2 (1.92%) Power BI
2 2 (1.92%) SAP BW
3 1 (0.96%) Oracle Database
3 1 (0.96%) SQL Server
Development Applications
1 5 (4.81%) LabVIEW
2 1 (0.96%) Git
2 1 (0.96%) Ranorex
2 1 (0.96%) Selenium
2 1 (0.96%) Team Foundation Server
General
1 54 (51.92%) Marketing
2 45 (43.27%) Social Skills
3 23 (22.12%) Analytical Skills
4 19 (18.27%) Finance
5 17 (16.35%) Automotive
6 16 (15.38%) Organisational Skills
7 13 (12.50%) Retail
8 12 (11.54%) Public Sector
9 10 (9.62%) Inclusion and Diversity
10 9 (8.65%) Electronics
11 8 (7.69%) Presentation Skills
12 4 (3.85%) Military
12 4 (3.85%) Multimedia
13 3 (2.88%) Advertising
13 3 (2.88%) Games
13 3 (2.88%) Manufacturing
13 3 (2.88%) Telecoms
14 1 (0.96%) Aerospace
Job Titles
1 13 (12.50%) Senior
2 12 (11.54%) Account Manager
3 11 (10.58%) Data Engineer
4 10 (9.62%) Salesforce Engineer
5 9 (8.65%) Architect
6 8 (7.69%) Consultant
6 8 (7.69%) Data Centre Technician
6 8 (7.69%) Data Technician
6 8 (7.69%) Sales Manager
6 8 (7.69%) Support Engineer
6 8 (7.69%) Systems Engineer
6 8 (7.69%) Technical Engineer
6 8 (7.69%) Technical Support
6 8 (7.69%) Technical Support Engineer
7 7 (6.73%) Senior Manager
8 6 (5.77%) Sales Account Manager
8 6 (5.77%) Solutions Architect
9 5 (4.81%) Project Manager
9 5 (4.81%) Senior Project Manager
9 5 (4.81%) Senior Systems Engineer
Libraries, Frameworks & Software Standards
1 4 (3.85%) CSS
1 4 (3.85%) HTML
Miscellaneous
1 16 (15.38%) Data Centre
2 13 (12.50%) Driving Licence
2 13 (12.50%) Fibre Optics
2 13 (12.50%) Self-Motivation
3 10 (9.62%) Marketing Technology
4 7 (6.73%) Algorithms
5 4 (3.85%) Graphic Design
5 4 (3.85%) Social Media
5 4 (3.85%) Web Conferencing
6 3 (2.88%) Cloud Native
6 3 (2.88%) Embedded Systems
6 3 (2.88%) Onboarding
6 3 (2.88%) Private Cloud
6 3 (2.88%) Product Ownership
7 2 (1.92%) Analytical Mindset
8 1 (0.96%) CCTV
8 1 (0.96%) Enterprise Software
8 1 (0.96%) IoT
8 1 (0.96%) Taxonomies
Operating Systems
1 4 (3.85%) Windows
2 2 (1.92%) Windows Server
3 1 (0.96%) Linux
Processes & Methodologies
1 43 (41.35%) CRM
2 26 (25.00%) AI
2 26 (25.00%) Customer Experience
3 24 (23.08%) B2B
4 18 (17.31%) Coaching
5 17 (16.35%) Roadmaps
6 16 (15.38%) Stakeholder Management
7 15 (14.42%) Analytics
7 15 (14.42%) B2C
7 15 (14.42%) Presales
8 14 (13.46%) Mentoring
8 14 (13.46%) Validation
9 13 (12.50%) Continuous Improvement
9 13 (12.50%) Data Analysis
10 12 (11.54%) Product Management
11 11 (10.58%) Agile
11 11 (10.58%) Customer Journey Map
11 11 (10.58%) Journey Map
11 11 (10.58%) Lead Generation
11 11 (10.58%) SEO
Programming Languages
1 8 (7.69%) MATLAB
2 7 (6.73%) Python
3 2 (1.92%) SQL
4 1 (0.96%) C#
4 1 (0.96%) Java
Qualifications
1 23 (22.12%) Degree
2 18 (17.31%) Security Cleared
3 17 (16.35%) SC Cleared
4 9 (8.65%) BPSS Clearance
5 8 (7.69%) HNC
5 8 (7.69%) HND
6 5 (4.81%) Master's Degree
6 5 (4.81%) PhD
7 4 (3.85%) DV Cleared
8 3 (2.88%) ICAEW
9 2 (1.92%) Microsoft Certification
10 1 (0.96%) CCIE
10 1 (0.96%) CCNA
10 1 (0.96%) CCNP
10 1 (0.96%) Cisco Certification
10 1 (0.96%) ISTQB
10 1 (0.96%) PMI Certification
10 1 (0.96%) PMP
10 1 (0.96%) VCAP
10 1 (0.96%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 9 (8.65%) ISO/IEC 27001
2 8 (7.69%) ISO 9001
2 8 (7.69%) ISO/IEC 20000
3 5 (4.81%) Data Quality
4 4 (3.85%) Actionable Recommendations
5 3 (2.88%) Def Stans
6 1 (0.96%) GDPR
6 1 (0.96%) NIST
6 1 (0.96%) QA
System Software
1 4 (3.85%) VMware Infrastructure
2 3 (2.88%) Active Directory
2 3 (2.88%) Hyper-V
3 1 (0.96%) vCloud
3 1 (0.96%) VMware NSX
3 1 (0.96%) vSphere
Systems Management
1 1 (0.96%) OpenView
1 1 (0.96%) Tivoli
Vendors
1 20 (19.23%) Microsoft
2 15 (14.42%) Salesforce
3 8 (7.69%) Adobe
3 8 (7.69%) Google
4 6 (5.77%) SAP
5 5 (4.81%) Oracle
6 4 (3.85%) VMware
7 3 (2.88%) Broadcom
7 3 (2.88%) Cisco
8 2 (1.92%) HubSpot
8 2 (1.92%) SonicWALL
8 2 (1.92%) Ubiquiti
9 1 (0.96%) Acronis
9 1 (0.96%) ArcSight
9 1 (0.96%) Dell
9 1 (0.96%) EMC
9 1 (0.96%) HP
9 1 (0.96%) Nimble Storage
9 1 (0.96%) Radware
9 1 (0.96%) Riverbed