Customer Engagement Job Trends in the South East

Customer Engagement
England > South East

The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring Customer Engagement skills. It covers permanent job vacancies from the 6 months leading up to 21 July 2026, with comparisons to the same periods in the previous two years.

6 months to
21 Jul 2026
Same period 2025 Same period 2024
Rank 203 216 314
Rank change year-on-year +13 +98 -39
Permanent jobs citing Customer Engagement 117 68 43
As % of all permanent jobs in the South East 0.73% 0.79% 0.27%
As % of the Processes & Methodologies category 1.02% 0.89% 0.34%
Number of salaries quoted 72 26 14
10th Percentile £29,750 £25,750 £46,250
25th Percentile £36,625 £29,813 £48,750
Median annual salary (50th Percentile) £50,000 £47,500 £62,500
Median % change year-on-year +5.26% -24.00% +4.17%
75th Percentile £78,750 £52,500 £76,250
90th Percentile £96,125 £73,750 £80,000
England median annual salary £55,000 £55,000 £57,500
% change year-on-year - -4.35% -12.21%

All Process & Methodology Skills
South East

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 11,418 7,630 12,727
As % of all permanent jobs advertised in the South East 71.65% 88.48% 81.36%
Number of salaries quoted 8,151 4,019 8,685
10th Percentile £30,000 £26,750 £28,500
25th Percentile £40,000 £35,000 £38,000
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -9.09%
75th Percentile £70,000 £67,500 £65,000
90th Percentile £85,000 £81,250 £80,000
England median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -12.00%

Customer Engagement
Job Vacancy Trend in the South East

Historical trend showing the proportion of permanent IT job postings citing Customer Engagement relative to all permanent IT jobs advertised in the South East.

Customer Engagement job vacancy trend in the South East

Customer Engagement
Salary Trend in the South East

Salary distribution trend for jobs in the South East citing Customer Engagement.

Salary distribution trend for jobs in the South East citing Customer Engagement

Customer Engagement
Salary Histogram in the South East

Salary distribution for jobs citing Customer Engagement in the South East over the 6 months to 21 July 2026.

Salary histogram for Customer Engagement in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 6 months to 21 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +21 46 £55,000 +15.79% 21
Hampshire -9 37 £37,250 -25.50% 17
Oxfordshire +4 24 £52,500 +10.53% 5
Surrey -6 20 £75,000 +3.45% 9
Buckinghamshire -4 12 £82,500 +83.33% 4
Kent -9 12 £38,500 -
Berkshire 0 10 £75,000 +167.86% 12
East Sussex -15 1 £37,500 +50.00% 1
Home Counties - 1 £95,000 -
Customer Engagement
England

Customer Engagement
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (3.42%) Adobe Experience Manager
2 1 (0.85%) WordPress
Applications
1 19 (16.24%) Microsoft Office
2 5 (4.27%) Adobe Creative Suite
2 5 (4.27%) Adobe Illustrator
2 5 (4.27%) InDesign
2 5 (4.27%) Photoshop
3 4 (3.42%) Adobe After Effects
3 4 (3.42%) Microsoft Excel
3 4 (3.42%) Microsoft PowerPoint
4 3 (2.56%) Simulink
Business Applications
1 12 (10.26%) Dynamics CRM
2 1 (0.85%) Dynamics NAV
Cloud Services
1 14 (11.97%) Azure
2 10 (8.55%) Dynamics 365
3 8 (6.84%) SaaS
4 7 (5.98%) Google Analytics
4 7 (5.98%) Microsoft 365
5 6 (5.13%) Power Platform
6 4 (3.42%) Cloud Computing
6 4 (3.42%) Figma
6 4 (3.42%) Mimecast
6 4 (3.42%) Miro
7 2 (1.71%) Microsoft Copilot
8 1 (0.85%) AWS
8 1 (0.85%) GCP
8 1 (0.85%) Google Workspace
8 1 (0.85%) Nutanix
8 1 (0.85%) Power Automate
8 1 (0.85%) PowerApps
8 1 (0.85%) Salesforce Einstein
8 1 (0.85%) Salesforce Sales Cloud
8 1 (0.85%) Salesforce Service Cloud
Communications & Networking
1 12 (10.26%) Firewall
2 7 (5.98%) WAN
3 5 (4.27%) LAN
4 2 (1.71%) Ethernet
4 2 (1.71%) Internet
4 2 (1.71%) SD-WAN
5 1 (0.85%) ATM
5 1 (0.85%) Frame Relay
5 1 (0.85%) MPLS
5 1 (0.85%) SNMP
5 1 (0.85%) TCP/IP
5 1 (0.85%) VoIP
5 1 (0.85%) VSAN
5 1 (0.85%) Wireshark
Database & Business Intelligence
1 7 (5.98%) Metadata
2 2 (1.71%) Data Warehouse
2 2 (1.71%) Power BI
2 2 (1.71%) SAP BW
3 1 (0.85%) Oracle Database
3 1 (0.85%) SQL Server
Development Applications
1 8 (6.84%) LabVIEW
2 1 (0.85%) Git
2 1 (0.85%) Ranorex
2 1 (0.85%) Selenium
2 1 (0.85%) Team Foundation Server
General
1 60 (51.28%) Marketing
2 52 (44.44%) Social Skills
3 31 (26.50%) Analytical Skills
4 25 (21.37%) Organisational Skills
5 20 (17.09%) Finance
6 18 (15.38%) Automotive
7 14 (11.97%) Retail
8 13 (11.11%) Inclusion and Diversity
9 12 (10.26%) Electronics
9 12 (10.26%) Public Sector
10 8 (6.84%) Presentation Skills
11 4 (3.42%) Military
11 4 (3.42%) Multimedia
12 3 (2.56%) Advertising
12 3 (2.56%) Manufacturing
13 2 (1.71%) Telecoms
14 1 (0.85%) Aerospace
14 1 (0.85%) General Ledger
Job Titles
1 16 (13.68%) Senior
2 12 (10.26%) Account Manager
2 12 (10.26%) Consultant
3 11 (9.40%) Data Engineer
3 11 (9.40%) Systems Engineer
4 10 (8.55%) Salesforce Engineer
5 9 (7.69%) Sales Manager
6 8 (6.84%) Data Centre Technician
6 8 (6.84%) Data Technician
6 8 (6.84%) Sales Executive
6 8 (6.84%) Senior Systems Engineer
6 8 (6.84%) Support Engineer
6 8 (6.84%) Technical Engineer
6 8 (6.84%) Technical Support
6 8 (6.84%) Technical Support Engineer
6 8 (6.84%) Telesales Executive
7 7 (5.98%) IT Consultant
7 7 (5.98%) Sales Account Manager
7 7 (5.98%) Senior Manager
8 6 (5.13%) Solutions Architect
Libraries, Frameworks & Software Standards
1 4 (3.42%) CSS
1 4 (3.42%) HTML
2 1 (0.85%) Lightning Web Components
2 1 (0.85%) Middleware
2 1 (0.85%) REST
2 1 (0.85%) SOAP
2 1 (0.85%) Visualforce
Miscellaneous
1 16 (13.68%) Data Centre
1 16 (13.68%) Fibre Optics
2 13 (11.11%) Driving Licence
2 13 (11.11%) Self-Motivation
3 10 (8.55%) Marketing Technology
4 9 (7.69%) Web Conferencing
5 7 (5.98%) Algorithms
6 4 (3.42%) Graphic Design
6 4 (3.42%) Social Media
7 3 (2.56%) Cloud Native
7 3 (2.56%) Embedded Systems
7 3 (2.56%) Private Cloud
7 3 (2.56%) Product Ownership
8 2 (1.71%) Analytical Mindset
8 2 (1.71%) Enterprise Software
8 2 (1.71%) Onboarding
9 1 (0.85%) CCTV
9 1 (0.85%) IoT
9 1 (0.85%) PMI
9 1 (0.85%) Taxonomies
Operating Systems
1 4 (3.42%) Windows
2 2 (1.71%) Windows Server
3 1 (0.85%) Linux
Processes & Methodologies
1 45 (38.46%) CRM
2 27 (23.08%) AI
3 24 (20.51%) B2B
3 24 (20.51%) Customer Experience
4 20 (17.09%) Presales
5 17 (14.53%) Coaching
5 17 (14.53%) Roadmaps
5 17 (14.53%) Stakeholder Management
5 17 (14.53%) Validation
6 16 (13.68%) Decision-Making
6 16 (13.68%) Physics
7 15 (12.82%) Analytics
7 15 (12.82%) B2C
7 15 (12.82%) Commercial Awareness
8 13 (11.11%) Continuous Improvement
8 13 (11.11%) Data Analysis
8 13 (11.11%) Mentoring
9 12 (10.26%) Lead Generation
9 12 (10.26%) Product Management
9 12 (10.26%) Telesales
Programming Languages
1 11 (9.40%) MATLAB
2 10 (8.55%) Python
3 2 (1.71%) SQL
4 1 (0.85%) Apex Code
4 1 (0.85%) C#
4 1 (0.85%) Java
4 1 (0.85%) SOQL
Qualifications
1 32 (27.35%) Degree
2 18 (15.38%) Security Cleared
3 17 (14.53%) SC Cleared
4 9 (7.69%) BPSS Clearance
5 8 (6.84%) HNC
5 8 (6.84%) HND
5 8 (6.84%) Master's Degree
5 8 (6.84%) PhD
6 5 (4.27%) Microsoft Certification
7 4 (3.42%) Azure Certification
7 4 (3.42%) DV Cleared
8 3 (2.56%) ICAEW
9 2 (1.71%) PMI Certification
10 1 (0.85%) APMP
10 1 (0.85%) ISTQB
10 1 (0.85%) ISTQB Foundation Certification
10 1 (0.85%) PMP
10 1 (0.85%) VCAP
10 1 (0.85%) VCDX
10 1 (0.85%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 9 (7.69%) ISO/IEC 27001
2 8 (6.84%) ISO 9001
2 8 (6.84%) ISO/IEC 20000
3 5 (4.27%) Data Quality
4 4 (3.42%) Actionable Recommendations
5 3 (2.56%) Def Stans
6 1 (0.85%) GDPR
6 1 (0.85%) NIST
6 1 (0.85%) QA
System Software
1 7 (5.98%) VMware Infrastructure
2 6 (5.13%) Hyper-V
3 3 (2.56%) Active Directory
4 1 (0.85%) vCloud
4 1 (0.85%) VMware NSX
4 1 (0.85%) vSphere
Systems Management
1 1 (0.85%) OpenView
1 1 (0.85%) Tivoli
Vendors
1 28 (23.93%) Microsoft
2 16 (13.68%) Salesforce
3 9 (7.69%) Adobe
4 8 (6.84%) Google
5 7 (5.98%) VMware
6 6 (5.13%) SAP
7 5 (4.27%) Oracle
8 4 (3.42%) Acronis
8 4 (3.42%) N-able
9 3 (2.56%) Broadcom
9 3 (2.56%) Cisco
10 2 (1.71%) BT
10 2 (1.71%) HubSpot
10 2 (1.71%) SonicWALL
10 2 (1.71%) Ubiquiti
11 1 (0.85%) ArcSight
11 1 (0.85%) ExtraHop
11 1 (0.85%) Nimble Storage
11 1 (0.85%) Radware
11 1 (0.85%) Riverbed