The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 30 April 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
England / South East
3 months to
30 Apr 2017
Same period 2016 Same period 2015
Rank 327 335 332
Rank change year-on-year +8 -3  
Permanent jobs citing Customer Engagement 62 126 148
As % of all permanent IT jobs advertised in the South East 0.42% 0.65% 0.69%
As % of the Processes & Methodologies category 0.49% 0.75% 0.81%
Number of salaries quoted 50 99 121
Median salary £52,000 £50,000 £57,500
Median salary % change year-on-year +4.00% -13.04%  
90% offered a salary of more than £34,500 £41,500 £35,000
10% offered a salary of more than £71,400 £70,000 £90,000
UK excluding London median salary £52,500 £50,000 £50,000
% change year-on-year +5.00% -  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process and methodology skills.

Process & Methodology Skills
South East
Permanent job vacancies with a requirement for process and methodology skills 12736 16791 18331
As % of all permanent IT job vacancies advertised in the South East 85.96% 86.73% 85.66%
Number of salaries quoted 10565 14113 14457
Median salary £47,500 £47,500 £47,000
Median salary % change year-on-year - +1.06%  
90% offered a salary of more than £31,000 £30,500 £30,000
10% offered a salary of more than £67,500 £67,500 £70,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Customer Engagement
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in the South East.

Salary trend for Customer Engagement in the South East

Customer Engagement
Salary Histogram in the South East

The salary distribution of IT jobs citing Customer Engagement in the South East over the 3 months to 30 April 2017.

Salary histogram for Customer Engagement in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 3 months to 30 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -7 26 £65,000 +18.18% 1
Hampshire +14 12 £35,000 -17.64% 1
West Sussex - 7 £52,000 -
Buckinghamshire +4 6 £45,000 -
Surrey +22 2 - -
Oxfordshire +2 1 £23,500 -55.23%
Kent - 1 £47,500 -
Customer Engagement
England

For the 6 months to 30 April 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Customer Engagement.

1 44 (31.65%) Marketing
2 41 (29.50%) Degree
3 33 (23.74%) CRM
4 30 (21.58%) Finance
5 29 (20.86%) Analytical Skills
6 28 (20.14%) Telecoms
7 22 (15.83%) Internet
7 22 (15.83%) Presales
8 21 (15.11%) Analytics
9 20 (14.39%) Business Development
10 19 (13.67%) Project Management
10 19 (13.67%) Change Management
11 18 (12.95%) IBM
12 17 (12.23%) Microsoft
13 16 (11.51%) ITIL
14 14 (10.07%) Programme Management
14 14 (10.07%) SLA
15 13 (9.35%) Java
15 13 (9.35%) SQL
15 13 (9.35%) SQL Server
15 13 (9.35%) Agile Software Development
15 13 (9.35%) Data Centre
16 12 (8.63%) Product Management
16 12 (8.63%) Digital Transformation Programme
16 12 (8.63%) Economics
16 12 (8.63%) Microsoft Excel
16 12 (8.63%) HP
16 12 (8.63%) MS Visio
17 11 (7.91%) MBA
17 11 (7.91%) SSL

Customer Engagement
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.04%) JBoss
1 7 (5.04%) Tomcat
2 6 (4.32%) BizTalk Server
2 6 (4.32%) Cloud Foundry
2 6 (4.32%) OpenStack
3 5 (3.60%) Oracle SOA Suite
3 5 (3.60%) WebSphere
4 3 (2.16%) IBM Domino
4 3 (2.16%) SharePoint
5 1 (0.72%) MS Exchange
5 1 (0.72%) NetWeaver
5 1 (0.72%) SharePoint Server
5 1 (0.72%) Skype for Business
Applications
1 12 (8.63%) Microsoft Excel
1 12 (8.63%) MS Visio
2 5 (3.60%) Microsoft Office
3 4 (2.88%) Microsoft Project
4 2 (1.44%) Microsoft PowerPoint
Business Applications
1 4 (2.88%) FastStats
2 2 (1.44%) SAP GTS
3 1 (0.72%) Data Workbench
3 1 (0.72%) Salesforce.com CRM
3 1 (0.72%) SAP S/4HANA
Cloud Services
1 10 (7.19%) Microsoft Azure
2 7 (5.04%) Amazon AWS
3 4 (2.88%) Cloud Computing
3 4 (2.88%) Veeva
4 3 (2.16%) Office 365
5 2 (1.44%) IaaS
5 2 (1.44%) PaaS
5 2 (1.44%) SaaS
6 1 (0.72%) Google Analytics
6 1 (0.72%) Google Cloud Platform
6 1 (0.72%) IBM Cloud
6 1 (0.72%) SoftLayer
6 1 (0.72%) SuccessFactors
Communications & Networking
1 22 (15.83%) Internet
2 11 (7.91%) HTTP
2 11 (7.91%) SSL
3 9 (6.47%) IPsec
3 9 (6.47%) VPN
4 8 (5.76%) MPLS
5 6 (4.32%) TCP/IP
6 5 (3.60%) Cisco ASA
6 5 (3.60%) DWDM
6 5 (3.60%) FTP
6 5 (3.60%) VoIP
6 5 (3.60%) Wireless
7 4 (2.88%) Wi-Fi
8 3 (2.16%) Cisco PIX
8 3 (2.16%) LAN
8 3 (2.16%) Network Security
8 3 (2.16%) Spanning Tree
9 2 (1.44%) ADSL
9 2 (1.44%) F5 BIG-IP GTM
9 2 (1.44%) F5 BIG-IP LTM
Database & Business Intelligence
1 13 (9.35%) SQL Server
2 5 (3.60%) Relational Database
3 2 (1.44%) Data Warehouse
3 2 (1.44%) MySQL
4 1 (0.72%) Big Data
4 1 (0.72%) PostgreSQL
4 1 (0.72%) Power BI
4 1 (0.72%) QlikView
4 1 (0.72%) RDBMS
4 1 (0.72%) SAP BW
4 1 (0.72%) SAP HANA
4 1 (0.72%) Spotfire
4 1 (0.72%) SQL Server Integration Services
4 1 (0.72%) SQL Server Reporting Services
Development Applications
1 5 (3.60%) Eclipse
1 5 (3.60%) IntelliJ
1 5 (3.60%) Maven
1 5 (3.60%) NetBeans
2 1 (0.72%) Git (software)
2 1 (0.72%) JIRA
2 1 (0.72%) Rational DOORS
2 1 (0.72%) Subversion
General
1 44 (31.65%) Marketing
2 30 (21.58%) Finance
3 28 (20.14%) Telecoms
4 9 (6.47%) Electronics
4 9 (6.47%) Mandarin Language
4 9 (6.47%) Spanish Language
5 8 (5.76%) Billing
6 6 (4.32%) Legal
6 6 (4.32%) Pharmaceutical
7 5 (3.60%) Retail
8 2 (1.44%) Banking
8 2 (1.44%) Manufacturing
9 1 (0.72%) Advertising
9 1 (0.72%) Back Office
9 1 (0.72%) Brand Awareness
Job Titles
1 25 (17.99%) Consultant
2 17 (12.23%) Architect
3 15 (10.79%) Product Manager
4 12 (8.63%) Project Manager
5 11 (7.91%) Support Engineer
6 10 (7.19%) Solutions Architect
6 10 (7.19%) Systems Support
7 9 (6.47%) Business Consultant
8 8 (5.76%) Senior Consultant
9 7 (5.04%) Analyst
10 6 (4.32%) Cloud Engineer
10 6 (4.32%) Integration Engineer
10 6 (4.32%) Platform Engineer
10 6 (4.32%) Platform Support Engineer
10 6 (4.32%) Senior Business Consultant
10 6 (4.32%) Senior Integration Engineer
11 5 (3.60%) Applications Manager
11 5 (3.60%) Senior Technical Engineer
11 5 (3.60%) Senior Technical Support
11 5 (3.60%) Senior Technical Support Engineer
Libraries, Frameworks & Software Standards
1 9 (6.47%) Web Services
2 8 (5.76%) .NET
2 8 (5.76%) REST
2 8 (5.76%) SOAP
3 5 (3.60%) Java EE
3 5 (3.60%) Java SE
3 5 (3.60%) JMS
3 5 (3.60%) Spring
3 5 (3.60%) XML
4 2 (1.44%) Middleware
4 2 (1.44%) Ruby on Rails
4 2 (1.44%) Sinatra
5 1 (0.72%) ASP.NET
5 1 (0.72%) ASP.NET MVC
5 1 (0.72%) EJB
5 1 (0.72%) EJB 3.0
5 1 (0.72%) Servlets
5 1 (0.72%) WCF
5 1 (0.72%) WPF
Miscellaneous
1 29 (20.86%) Analytical Skills
2 13 (9.35%) Data Centre
3 11 (7.91%) Computer Science
3 11 (7.91%) User Experience
4 10 (7.19%) e-Learning
4 10 (7.19%) Enterprise Software
5 7 (5.04%) Blog
6 6 (4.32%) Private Cloud
7 5 (3.60%) Management Information System
8 4 (2.88%) Mobile App
9 3 (2.16%) Virtual Team
10 2 (1.44%) CCTV
10 2 (1.44%) Cloud Native
10 2 (1.44%) EPoS
10 2 (1.44%) Internet of Things
10 2 (1.44%) Social Media
11 1 (0.72%) Enterprise Cloud
11 1 (0.72%) Fintech
11 1 (0.72%) Hybrid Cloud
11 1 (0.72%) Video Conferencing
Operating Systems
1 11 (7.91%) Linux
2 8 (5.76%) Windows
3 5 (3.60%) Windows 7
4 4 (2.88%) Windows 10
4 4 (2.88%) Windows 8
5 3 (2.16%) Unix
6 1 (0.72%) Mac OS X
Processes & Methodologies
1 33 (23.74%) CRM
2 22 (15.83%) Presales
3 21 (15.11%) Analytics
4 20 (14.39%) Business Development
5 19 (13.67%) Change Management
5 19 (13.67%) Project Management
6 16 (11.51%) ITIL
7 14 (10.07%) Programme Management
8 13 (9.35%) Agile Software Development
9 12 (8.63%) Digital Transformation Programme
9 12 (8.63%) Economics
9 12 (8.63%) Product Management
10 11 (7.91%) Business Analysis
10 11 (7.91%) Business Transformation
10 11 (7.91%) Case Management
10 11 (7.91%) Enterprise Architecture
11 10 (7.19%) Incident Management
11 10 (7.19%) Mathematics
11 10 (7.19%) Migration
11 10 (7.19%) PLM
Programming Languages
1 13 (9.35%) Java
1 13 (9.35%) SQL
2 3 (2.16%) C
2 3 (2.16%) PowerShell
2 3 (2.16%) Shell Script
3 2 (1.44%) Ruby
4 1 (0.72%) ABAP
4 1 (0.72%) Bash Shell
4 1 (0.72%) Bourne shell
4 1 (0.72%) C#
4 1 (0.72%) C-shell
4 1 (0.72%) Korn
4 1 (0.72%) PL/SQL
4 1 (0.72%) R
Qualifications
1 41 (29.50%) Degree
2 11 (7.91%) MBA
3 4 (2.88%) PMI Certification
3 4 (2.88%) PMP
4 3 (2.16%) CCNP
4 3 (2.16%) Cisco Certification
4 3 (2.16%) SC Cleared
4 3 (2.16%) Security Cleared
5 2 (1.44%) MCAD
5 2 (1.44%) Microsoft Certification
6 1 (0.72%) PRINCE2 Certification
Quality Assurance & Compliance
1 14 (10.07%) SLA
2 4 (2.88%) GDPR
3 2 (1.44%) ISO 9001
3 2 (1.44%) Sarbanes-Oxley
4 1 (0.72%) GCP
4 1 (0.72%) PMO
System Software
1 6 (4.32%) Docker
2 3 (2.16%) Microsoft App-V
3 1 (0.72%) vCloud
Systems Management
1 6 (4.32%) Kubernetes
2 4 (2.88%) SCCM
3 3 (2.16%) FortiGate
3 3 (2.16%) Microsoft Intune
Vendors
1 18 (12.95%) IBM
2 17 (12.23%) Microsoft
3 12 (8.63%) HP
4 10 (7.19%) Tableau
5 8 (5.76%) Oracle
5 8 (5.76%) VMware
6 6 (4.32%) Cisco
6 6 (4.32%) Salesforce.com
6 6 (4.32%) TIBCO
7 5 (3.60%) BEA
7 5 (3.60%) CheckPoint
7 5 (3.60%) SAP
8 4 (2.88%) Google
9 3 (2.16%) Aruba
9 3 (2.16%) Sophos
10 2 (1.44%) BT
10 2 (1.44%) Dell
10 2 (1.44%) EMC
10 2 (1.44%) F5
10 2 (1.44%) Juniper
Bracknell, Berkshire
MAPP - IT, Digital, Broadcasting & Media Recruitment Specialists
Salary: From £49,000 to £55,000 per annum + lease car option+ other bens
Posted: Yesterday
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum + 15% bonus, pension, healthcare
Posted: 5 days ago
South East
Advantage XPO
Posted: 6 days ago