Period
to 15 December 2017

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 15 December 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
England > South East
6 months to
15 Dec 2017
Same period 2016 Same period 2015
Rank 408 428 511
Rank change year-on-year +20 +83 -21
Permanent jobs citing Customer Engagement 139 170 156
As % of all permanent IT jobs advertised in the South East 0.44% 0.50% 0.37%
As % of the Processes & Methodologies category 0.51% 0.57% 0.42%
Number of salaries quoted 108 130 110
South East median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% -20.83%
10th Percentile £29,550 £28,750 £31,200
90th Percentile £82,500 £107,750 £72,500
England median annual salary £55,000 £55,000 £50,400
% change year-on-year - +9.13% -8.36%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 27374 29675 36908
As % of all permanent IT jobs advertised in the South East 87.41% 87.43% 87.19%
Number of salaries quoted 22494 24571 30756
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £27,500 £27,500 £26,250
90th Percentile £68,750 £68,750 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Customer Engagement
Job Vacancy Trend in the South East

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Customer Engagement in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in the South East.

Salary trend for Customer Engagement in the South East

Customer Engagement
Salary Histogram in the South East

The salary distribution of IT jobs citing Customer Engagement in the South East over the 6 months to 15 December 2017.

Salary histogram for Customer Engagement in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 6 months to 15 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -6 74 £52,500 -16.00% 5
Berkshire +23 54 £57,500 -20.69% 5
Hampshire +14 48 £47,500 +46.15% 4
Oxfordshire +11 17 £42,500 +10.39%
Surrey -5 12 £60,000 -12.73% 1
Buckinghamshire 0 6 £35,000 -22.22%
West Sussex +7 3 £60,000 +14.29%
Kent - 2 £26,500 -
Customer Engagement
England

For the 6 months to 15 December 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Customer Engagement.

1 45 (32.37%) Microsoft
2 36 (25.90%) Microsoft Azure
3 32 (23.02%) Project Management
4 29 (20.86%) Presales
5 27 (19.42%) JavaScript
6 24 (17.27%) Marketing
6 24 (17.27%) Time Management
7 23 (16.55%) Degree
8 22 (15.83%) Finance
9 20 (14.39%) .NET
10 18 (12.95%) Microsoft Certification
10 18 (12.95%) CMS
11 17 (12.23%) MVC
11 17 (12.23%) C#
11 17 (12.23%) CSS
12 16 (11.51%) MCP
12 16 (11.51%) HTML
12 16 (11.51%) MCSE
12 16 (11.51%) Agile Software Development
12 16 (11.51%) Office 365
13 15 (10.79%) Enterprise Architecture
13 15 (10.79%) Data Management
14 14 (10.07%) Computer Science
14 14 (10.07%) jQuery
14 14 (10.07%) CRM
14 14 (10.07%) ASP.NET
15 13 (9.35%) UML
15 13 (9.35%) SQL Server
15 13 (9.35%) Relational Database
15 13 (9.35%) Data Centre

Customer Engagement
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (12.95%) CMS
2 8 (5.76%) Skype for Business
3 4 (2.88%) Apache Solr
4 2 (1.44%) Cloud Foundry
4 2 (1.44%) OpenStack
5 1 (0.72%) Adobe Experience Manager
5 1 (0.72%) Apache
5 1 (0.72%) Tomcat
5 1 (0.72%) WebLogic
Applications
1 8 (5.76%) Photoshop
2 7 (5.04%) Microsoft Office
3 4 (2.88%) Microsoft Excel
4 2 (1.44%) InDesign
4 2 (1.44%) Microsoft Project
4 2 (1.44%) MS Visio
Business Applications
1 5 (3.60%) Infor M3
2 4 (2.88%) SDL Web 8
3 3 (2.16%) FastStats
4 1 (0.72%) Dynamics AX
4 1 (0.72%) Dynamics CRM
4 1 (0.72%) Remedy ITSM
4 1 (0.72%) SAP S/4HANA
Cloud Services
1 36 (25.90%) Microsoft Azure
2 16 (11.51%) Office 365
3 10 (7.19%) Amazon AWS
4 7 (5.04%) Cloud Computing
5 6 (4.32%) Adobe Analytics
6 2 (1.44%) Veeva
6 2 (1.44%) Virtual Private Cloud
6 2 (1.44%) Yammer
7 1 (0.72%) Google Analytics
7 1 (0.72%) SaaS
Communications & Networking
1 12 (8.63%) Network Security
2 7 (5.04%) Internet
3 5 (3.60%) SAN
4 4 (2.88%) Skype
5 3 (2.16%) HTTP
5 3 (2.16%) TCP/IP
6 2 (1.44%) Firewall
6 2 (1.44%) Intelligent Network
6 2 (1.44%) IPsec
6 2 (1.44%) SSL
6 2 (1.44%) VoIP
6 2 (1.44%) VPN
6 2 (1.44%) WAN
7 1 (0.72%) DNS
7 1 (0.72%) HTTPS
7 1 (0.72%) Intranet
7 1 (0.72%) LAN
7 1 (0.72%) NAS
7 1 (0.72%) Wireless
7 1 (0.72%) WLAN
Database & Business Intelligence
1 13 (9.35%) Relational Database
1 13 (9.35%) SQL Server
2 6 (4.32%) MongoDB
3 4 (2.88%) Apache Cassandra
3 4 (2.88%) Hadoop
3 4 (2.88%) MySQL
3 4 (2.88%) NoSQL
3 4 (2.88%) RDBMS
4 3 (2.16%) Big Data
5 2 (1.44%) InfluxDB
5 2 (1.44%) Neo4j
5 2 (1.44%) Power BI
5 2 (1.44%) QlikView
5 2 (1.44%) Redis
6 1 (0.72%) Data Warehouse
6 1 (0.72%) MS Access
Development Applications
1 6 (4.32%) Team Foundation Server
2 4 (2.88%) Rational DOORS
3 3 (2.16%) Git (software)
4 2 (1.44%) webpack
5 1 (0.72%) Ant
5 1 (0.72%) Jenkins
5 1 (0.72%) JIRA
5 1 (0.72%) Maven
5 1 (0.72%) SonarQube
5 1 (0.72%) Subversion
General
1 24 (17.27%) Marketing
2 22 (15.83%) Finance
3 9 (6.47%) Manufacturing
4 5 (3.60%) Legal
5 4 (2.88%) Retail
6 2 (1.44%) French Language
6 2 (1.44%) Games
6 2 (1.44%) Pharmaceutical
6 2 (1.44%) Telecoms
7 1 (0.72%) Financial Institution
Job Titles
1 34 (24.46%) Architect
2 18 (12.95%) Developer
3 16 (11.51%) Lead Architect
4 14 (10.07%) Consultant
5 12 (8.63%) C# Developer
6 10 (7.19%) Penetration Tester
6 10 (7.19%) Solutions Architect
6 10 (7.19%) Tester
7 9 (6.47%) Analyst
8 8 (5.76%) Technical Architect
9 7 (5.04%) Project Manager
9 7 (5.04%) Senior Developer
10 6 (4.32%) Business Analyst
10 6 (4.32%) Content Manager
10 6 (4.32%) Development Manager
10 6 (4.32%) Senior C# Developer
10 6 (4.32%) Web Content Manager
10 6 (4.32%) Web Manager
11 5 (3.60%) Agile Development Manager
11 5 (3.60%) Business Intelligence Manager
Libraries, Frameworks & Software Standards
1 20 (14.39%) .NET
2 17 (12.23%) CSS
3 16 (11.51%) HTML
4 14 (10.07%) ASP.NET
4 14 (10.07%) jQuery
5 9 (6.47%) .NET Framework
5 9 (6.47%) WPF
6 7 (5.04%) ASP.NET Web API
6 7 (5.04%) XML
7 6 (4.32%) AngularJS
8 5 (3.60%) ASP.NET MVC
8 5 (3.60%) ASP.NET Web Forms
8 5 (3.60%) React
9 4 (2.88%) Node.js
10 3 (2.16%) COM
10 3 (2.16%) Entity Framework
10 3 (2.16%) Java EE
10 3 (2.16%) Regular Expression
10 3 (2.16%) Twitter Bootstrap
10 3 (2.16%) Web Services
Miscellaneous
1 14 (10.07%) Computer Science
2 13 (9.35%) Data Centre
3 8 (5.76%) Analytical Skills
3 8 (5.76%) Virtual Team
4 6 (4.32%) Greenfield Project
4 6 (4.32%) N-Tier
5 4 (2.88%) Hybrid Cloud
5 4 (2.88%) User Experience
6 2 (1.44%) Blog
6 2 (1.44%) Handset
6 2 (1.44%) Industrial Internet of Things
6 2 (1.44%) Internet of Things
6 2 (1.44%) Mobile App
6 2 (1.44%) Private Cloud
6 2 (1.44%) Social Media
7 1 (0.72%) Driving Licence
7 1 (0.72%) Enterprise Cloud
7 1 (0.72%) Enterprise Software
7 1 (0.72%) Hedge funds
7 1 (0.72%) Management Information System
Operating Systems
1 10 (7.19%) Windows
2 8 (5.76%) Linux
3 4 (2.88%) Unix
3 4 (2.88%) Windows Server
4 2 (1.44%) Windows Server 2012
Processes & Methodologies
1 32 (23.02%) Project Management
2 29 (20.86%) Presales
3 24 (17.27%) Time Management
4 17 (12.23%) MVC
5 16 (11.51%) Agile Software Development
6 15 (10.79%) Data Management
6 15 (10.79%) Enterprise Architecture
7 14 (10.07%) CRM
8 13 (9.35%) UML
9 12 (8.63%) ITIL
9 12 (8.63%) PRINCE2
9 12 (8.63%) SDLC
10 10 (7.19%) Analytics
10 10 (7.19%) Business Intelligence
10 10 (7.19%) Content Management
10 10 (7.19%) Penetration Testing
11 8 (5.76%) Business Development
11 8 (5.76%) Cybersecurity
11 8 (5.76%) Information Security
11 8 (5.76%) Web Development
Programming Languages
1 27 (19.42%) JavaScript
2 17 (12.23%) C#
3 11 (7.91%) Java
4 9 (6.47%) C
5 7 (5.04%) SQL
6 5 (3.60%) C++
6 5 (3.60%) Python
7 3 (2.16%) Perl
8 2 (1.44%) Go
8 2 (1.44%) TypeScript
Qualifications
1 23 (16.55%) Degree
2 18 (12.95%) Microsoft Certification
3 16 (11.51%) MCP
3 16 (11.51%) MCSE
4 12 (8.63%) Citrix Certification
4 12 (8.63%) Security Cleared
5 10 (7.19%) CREST Certified
5 10 (7.19%) OSCP
6 8 (5.76%) Computer Science Degree
7 4 (2.88%) VCAP
7 4 (2.88%) VCDX
7 4 (2.88%) VMware Certified Professional (VCP)
8 2 (1.44%) ITIL Certification
8 2 (1.44%) MBA
8 2 (1.44%) MCSA
8 2 (1.44%) PMI Certification
8 2 (1.44%) PMP
9 1 (0.72%) ISEB
9 1 (0.72%) Master's Degree
Quality Assurance & Compliance
1 4 (2.88%) QA
2 3 (2.16%) GDPR
3 1 (0.72%) SLA
System Software
1 9 (6.47%) VMware Infrastructure
2 4 (2.88%) Hyper-V
2 4 (2.88%) Virtual Machines
3 2 (1.44%) Active Directory
3 2 (1.44%) Docker
Systems Management
1 4 (2.88%) SCCM
2 1 (0.72%) Microsoft Data Protection Manager
Vendors
1 45 (32.37%) Microsoft
2 11 (7.91%) VMware
3 5 (3.60%) Citrix
4 3 (2.16%) Adobe
4 3 (2.16%) Sage
4 3 (2.16%) Salesforce.com
5 2 (1.44%) BMC
5 2 (1.44%) Cognos
6 1 (0.72%) Apple
6 1 (0.72%) Capita
6 1 (0.72%) Cisco
6 1 (0.72%) Coremetrics
6 1 (0.72%) F5
6 1 (0.72%) Google
6 1 (0.72%) HP
6 1 (0.72%) Juniper
6 1 (0.72%) Oracle
6 1 (0.72%) Remedy
6 1 (0.72%) SAP
6 1 (0.72%) ServiceNow