Customer Engagement Job Trends in the South East

Customer Engagement
England > South East

The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring Customer Engagement skills. It covers permanent job vacancies from the 6 months leading up to 28 July 2026, with comparisons to the same periods in the previous two years.

6 months to
28 Jul 2026
Same period 2025 Same period 2024
Rank 190 220 310
Rank change year-on-year +30 +90 -41
Permanent jobs citing Customer Engagement 123 80 42
As % of all permanent jobs in the South East 0.76% 0.92% 0.28%
As % of the Processes & Methodologies category 1.06% 1.05% 0.35%
Number of salaries quoted 76 27 13
10th Percentile £29,750 £26,200 £46,250
25th Percentile £36,625 £29,875 £48,750
Median annual salary (50th Percentile) £50,000 £47,500 £62,500
Median % change year-on-year +5.26% -24.00% +4.17%
75th Percentile £77,500 £52,500 £78,750
90th Percentile £95,625 £73,750 £80,000
England median annual salary £55,000 £54,987 £60,000
% change year-on-year +0.02% -8.36% -7.69%

All Process & Methodology Skills
South East

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 11,643 7,651 11,971
As % of all permanent jobs advertised in the South East 71.71% 88.30% 81.12%
Number of salaries quoted 8,298 4,077 8,063
10th Percentile £30,000 £26,743 £29,000
25th Percentile £40,000 £34,000 £38,500
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -9.09%
75th Percentile £70,000 £67,500 £65,000
90th Percentile £85,000 £81,250 £80,000
England median annual salary £60,000 £56,500 £55,000
% change year-on-year +6.19% +2.73% -11.29%

Customer Engagement
Job Vacancy Trend in the South East

Historical trend showing the proportion of permanent IT job postings citing Customer Engagement relative to all permanent IT jobs advertised in the South East.

Customer Engagement job vacancy trend in the South East

Customer Engagement
Salary Trend in the South East

Salary distribution trend for jobs in the South East citing Customer Engagement.

Salary distribution trend for jobs in the South East citing Customer Engagement

Customer Engagement
Salary Histogram in the South East

Salary distribution for jobs citing Customer Engagement in the South East over the 6 months to 28 July 2026.

Salary histogram for Customer Engagement in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 6 months to 28 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +2 46 £55,000 +15.79% 20
Hampshire -16 42 £37,250 -25.50% 16
Oxfordshire 0 24 £52,500 +7.69% 5
Surrey -15 18 £75,000 +3.45% 11
Kent -17 13 £38,500 - 2
Buckinghamshire -12 12 £82,500 +83.33% 3
Berkshire -1 10 £75,000 +167.86% 12
East Sussex -11 2 £37,500 +50.00%
West Sussex - 1 - - 2
Home Counties - 1 £95,000 -
Customer Engagement
England

Customer Engagement
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (2.44%) Adobe Experience Manager
2 2 (1.63%) WordPress
Applications
1 19 (15.45%) Microsoft Office
2 6 (4.88%) Adobe Creative Suite
2 6 (4.88%) Adobe Illustrator
2 6 (4.88%) InDesign
2 6 (4.88%) Photoshop
3 4 (3.25%) Adobe After Effects
4 3 (2.44%) Microsoft Excel
4 3 (2.44%) Microsoft PowerPoint
4 3 (2.44%) Simulink
5 1 (0.81%) Microsoft Project
Business Applications
1 12 (9.76%) Dynamics CRM
2 1 (0.81%) Dynamics NAV
Cloud Services
1 15 (12.20%) Azure
2 10 (8.13%) Dynamics 365
2 10 (8.13%) SaaS
3 7 (5.69%) Microsoft 365
4 6 (4.88%) Google Analytics
5 5 (4.07%) Power Platform
6 4 (3.25%) Cloud Computing
6 4 (3.25%) Figma
6 4 (3.25%) Mimecast
7 3 (2.44%) Miro
8 2 (1.63%) AWS
9 1 (0.81%) Azure Logic Apps
9 1 (0.81%) Azure Service Bus
9 1 (0.81%) GCP
9 1 (0.81%) Microsoft Copilot
9 1 (0.81%) Nutanix
9 1 (0.81%) Power Automate
9 1 (0.81%) PowerApps
9 1 (0.81%) Salesforce Einstein
9 1 (0.81%) Salesforce Service Cloud
Communications & Networking
1 16 (13.01%) Firewall
2 9 (7.32%) WAN
3 5 (4.07%) LAN
4 4 (3.25%) Ethernet
4 4 (3.25%) Internet
4 4 (3.25%) SD-WAN
5 3 (2.44%) Intrusion Detection
5 3 (2.44%) Network Security
6 1 (0.81%) ATM
6 1 (0.81%) Frame Relay
6 1 (0.81%) MPLS
6 1 (0.81%) SNMP
6 1 (0.81%) TCP/IP
6 1 (0.81%) VoIP
6 1 (0.81%) VSAN
6 1 (0.81%) Wireshark
Database & Business Intelligence
1 6 (4.88%) Metadata
2 1 (0.81%) Data Warehouse
2 1 (0.81%) Oracle Database
2 1 (0.81%) Power BI
2 1 (0.81%) SAP BW
2 1 (0.81%) SQL Server
Development Applications
1 8 (6.50%) LabVIEW
2 1 (0.81%) Git
2 1 (0.81%) JIRA
2 1 (0.81%) Ranorex
2 1 (0.81%) Selenium
2 1 (0.81%) Team Foundation Server
General
1 57 (46.34%) Marketing
2 55 (44.72%) Social Skills
3 29 (23.58%) Analytical Skills
4 26 (21.14%) Organisational Skills
5 20 (16.26%) Finance
6 16 (13.01%) Automotive
7 13 (10.57%) Electronics
7 13 (10.57%) Inclusion and Diversity
7 13 (10.57%) Public Sector
7 13 (10.57%) Retail
8 9 (7.32%) Military
9 8 (6.50%) Presentation Skills
10 7 (5.69%) Aerospace
11 4 (3.25%) Multimedia
11 4 (3.25%) Telecoms
12 3 (2.44%) Advertising
12 3 (2.44%) Manufacturing
13 1 (0.81%) Aviation
13 1 (0.81%) General Ledger
Job Titles
1 17 (13.82%) Senior
2 12 (9.76%) Account Manager
2 12 (9.76%) Consultant
3 11 (8.94%) Data Engineer
3 11 (8.94%) Systems Engineer
4 10 (8.13%) Salesforce Engineer
5 9 (7.32%) Data Centre Technician
5 9 (7.32%) Data Technician
5 9 (7.32%) Sales Manager
6 8 (6.50%) Sales Executive
6 8 (6.50%) Senior Manager
6 8 (6.50%) Senior Systems Engineer
6 8 (6.50%) Support Engineer
6 8 (6.50%) Technical Engineer
6 8 (6.50%) Technical Support
6 8 (6.50%) Technical Support Engineer
6 8 (6.50%) Telesales Executive
7 7 (5.69%) IT Consultant
7 7 (5.69%) Sales Account Manager
8 6 (4.88%) Architect
Libraries, Frameworks & Software Standards
1 4 (3.25%) CSS
1 4 (3.25%) HTML
2 3 (2.44%) ModSecurity
3 1 (0.81%) Lightning Web Components
3 1 (0.81%) Middleware
3 1 (0.81%) REST
3 1 (0.81%) SOAP
3 1 (0.81%) Visualforce
Miscellaneous
1 18 (14.63%) Data Centre
2 17 (13.82%) Fibre Optics
3 14 (11.38%) Driving Licence
4 12 (9.76%) Self-Motivation
5 10 (8.13%) Marketing Technology
6 9 (7.32%) Web Conferencing
7 7 (5.69%) Social Media
8 6 (4.88%) Algorithms
9 4 (3.25%) Graphic Design
9 4 (3.25%) Private Cloud
10 3 (2.44%) Cloud Native
10 3 (2.44%) Distributed Denial-of-Service
10 3 (2.44%) Embedded Systems
10 3 (2.44%) PMI
10 3 (2.44%) Product Ownership
10 3 (2.44%) Security Posture
11 2 (1.63%) Enterprise Software
11 2 (1.63%) IoT
12 1 (0.81%) CCTV
12 1 (0.81%) Taxonomies
Operating Systems
1 4 (3.25%) Windows
2 2 (1.63%) Windows Server
3 1 (0.81%) Linux
Processes & Methodologies
1 43 (34.96%) CRM
2 26 (21.14%) AI
3 23 (18.70%) Customer Experience
4 22 (17.89%) Presales
5 21 (17.07%) B2B
6 18 (14.63%) Roadmaps
6 18 (14.63%) Validation
7 17 (13.82%) Decision-Making
8 16 (13.01%) Physics
8 16 (13.01%) Stakeholder Management
9 15 (12.20%) Commercial Awareness
9 15 (12.20%) Continuous Improvement
10 13 (10.57%) Analytics
10 13 (10.57%) B2C
10 13 (10.57%) Coaching
10 13 (10.57%) Mentoring
11 12 (9.76%) ITIL
11 12 (9.76%) Telesales
12 11 (8.94%) Product Management
12 11 (8.94%) SEO
Programming Languages
1 11 (8.94%) MATLAB
2 9 (7.32%) Python
3 1 (0.81%) Apex Code
3 1 (0.81%) C#
3 1 (0.81%) Java
3 1 (0.81%) SOQL
3 1 (0.81%) SQL
Qualifications
1 33 (26.83%) Degree
2 24 (19.51%) Security Cleared
3 20 (16.26%) SC Cleared
4 12 (9.76%) BPSS Clearance
5 8 (6.50%) DV Cleared
5 8 (6.50%) HNC
5 8 (6.50%) HND
5 8 (6.50%) Master's Degree
5 8 (6.50%) PhD
6 5 (4.07%) Microsoft Certification
7 4 (3.25%) Azure Certification
7 4 (3.25%) CCNP
7 4 (3.25%) Cisco Certification
7 4 (3.25%) PMI Certification
8 3 (2.44%) CISSP
8 3 (2.44%) ICAEW
9 1 (0.81%) ISTQB
9 1 (0.81%) ISTQB Foundation Certification
9 1 (0.81%) VCAP
9 1 (0.81%) VCDX
Quality Assurance & Compliance
1 10 (8.13%) ISO/IEC 27001
2 9 (7.32%) ISO 9001
2 9 (7.32%) ISO/IEC 20000
3 4 (3.25%) Actionable Recommendations
3 4 (3.25%) Data Quality
4 3 (2.44%) Def Stans
4 3 (2.44%) SLA
5 2 (1.63%) QA
6 1 (0.81%) GDPR
6 1 (0.81%) NIST
System Software
1 7 (5.69%) VMware Infrastructure
2 6 (4.88%) Hyper-V
3 3 (2.44%) Active Directory
4 1 (0.81%) vCloud
4 1 (0.81%) VMware NSX
4 1 (0.81%) vSphere
Systems Management
1 1 (0.81%) OpenView
1 1 (0.81%) Tivoli
Vendors
1 27 (21.95%) Microsoft
2 15 (12.20%) Salesforce
3 9 (7.32%) Adobe
4 7 (5.69%) VMware
5 6 (4.88%) Cisco
5 6 (4.88%) Google
5 6 (4.88%) Oracle
5 6 (4.88%) SAP
6 4 (3.25%) Acronis
6 4 (3.25%) BT
6 4 (3.25%) N-able
7 3 (2.44%) Broadcom
7 3 (2.44%) Fortinet
7 3 (2.44%) Palo Alto
8 2 (1.63%) SonicWALL
8 2 (1.63%) Ubiquiti
9 1 (0.81%) ExtraHop
9 1 (0.81%) HubSpot
9 1 (0.81%) Riverbed
9 1 (0.81%) ServiceNow