Customer Engagement Job Trends in the South East

Customer Engagement
England > South East

The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring Customer Engagement skills. It covers permanent job vacancies from the 6 months leading up to 13 December 2025, with comparisons to the same periods in the previous two years.

6 months to
13 Dec 2025
Same period 2024 Same period 2023
Rank 180 272 224
Rank change year-on-year +92 -48 +66
Permanent jobs citing Customer Engagement 91 46 46
As % of all permanent jobs in the South East 0.93% 0.44% 0.62%
As % of the Processes & Methodologies category 1.13% 0.52% 0.67%
Number of salaries quoted 47 16 35
10th Percentile £20,000 £40,000 £32,900
25th Percentile £36,250 £55,313 £47,500
Median annual salary (50th Percentile) £45,000 £63,750 £62,500
Median % change year-on-year -29.41% +2.00% -
75th Percentile £64,000 £100,000 £81,250
90th Percentile £79,850 £101,875 £95,000
England median annual salary £50,000 £65,000 £65,000
% change year-on-year -23.08% - -7.14%

All Process and Methodology Skills
South East

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 8,085 8,795 6,846
As % of all permanent jobs advertised in the South East 82.56% 84.58% 92.79%
Number of salaries quoted 4,925 4,575 4,815
10th Percentile £27,500 £32,750 £30,500
25th Percentile £33,750 £43,750 £40,000
Median annual salary (50th Percentile) £50,000 £57,500 £54,763
Median % change year-on-year -13.04% +5.00% -0.43%
75th Percentile £65,000 £73,750 £67,500
90th Percentile £80,000 £85,000 £82,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Customer Engagement
Job Vacancy Trend in the South East

Historical trend showing the proportion of permanent IT job postings citing Customer Engagement relative to all permanent IT jobs advertised in the South East.

Customer Engagement job vacancy trend in the South East

Customer Engagement
Salary Trend in the South East

Salary distribution trend for jobs in the South East citing Customer Engagement.

Salary distribution trend for jobs in the South East citing Customer Engagement

Customer Engagement
Salary Histogram in the South East

Salary distribution for jobs citing Customer Engagement in the South East over the 6 months to 13 December 2025.

Salary histogram for Customer Engagement in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 6 months to 13 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +56 53 £42,500 -29.17% 93
Berkshire +25 26 £67,500 +8.00% 53
Buckinghamshire +27 20 £30,000 -42.86% 24
Hampshire +46 17 £45,000 -55.00% 40
Surrey +9 11 £61,250 -18.33% 32
Oxfordshire - 7 £50,000 - 16
Middlesex - 4 - - 1
Sussex - 4 £45,000 - 1
Kent -6 1 - - 26
West Sussex - 1 £24,000 - 8
Customer Engagement
England

Customer Engagement
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (4.40%) SharePoint
Applications
1 17 (18.68%) Microsoft Excel
2 4 (4.40%) Microsoft Office
2 4 (4.40%) Microsoft PowerPoint
2 4 (4.40%) Microsoft Project
3 3 (3.30%) Notion
Business Applications
1 10 (10.99%) Dynamics CRM
Cloud Services
1 25 (27.47%) Azure
2 20 (21.98%) SaaS
3 18 (19.78%) AWS
3 18 (19.78%) GCP
4 15 (16.48%) Power Platform
5 12 (13.19%) Dynamics 365
6 9 (9.89%) Azure DevOps
7 4 (4.40%) Entra ID
7 4 (4.40%) PaaS
7 4 (4.40%) Power Automate
7 4 (4.40%) PowerApps
8 3 (3.30%) Canva
8 3 (3.30%) ChatGPT
8 3 (3.30%) Zapier
9 2 (2.20%) Azure Service Bus
9 2 (2.20%) dbt
9 2 (2.20%) Fivetran
9 2 (2.20%) Google Data Studio
9 2 (2.20%) OCI
9 2 (2.20%) Snowflake
Communications & Networking
1 12 (13.19%) SMS
Database & Business Intelligence
1 9 (9.89%) Power BI
2 4 (4.40%) Tableau
3 3 (3.30%) DTS
4 2 (2.20%) Amazon QuickSight
4 2 (2.20%) Amazon Redshift
4 2 (2.20%) BigQuery
4 2 (2.20%) Data Warehouse
4 2 (2.20%) Looker
4 2 (2.20%) SQL Server
5 1 (1.10%) BusinessObjects Business Intelligence
5 1 (1.10%) Data Lake
5 1 (1.10%) Metadata
Development Applications
1 16 (17.58%) Git
2 1 (1.10%) JIRA
General
1 44 (48.35%) Social Skills
2 43 (47.25%) Marketing
3 23 (25.27%) Law
4 20 (21.98%) Finance
5 19 (20.88%) Analytical Skills
6 12 (13.19%) Retail
7 10 (10.99%) Legal
8 8 (8.79%) Public Sector
9 7 (7.69%) Inclusion and Diversity
10 3 (3.30%) Games
10 3 (3.30%) Telecoms
11 2 (2.20%) Advertising
11 2 (2.20%) Brand Awareness
11 2 (2.20%) Presentation Skills
12 1 (1.10%) Aerospace
12 1 (1.10%) Banking
12 1 (1.10%) Digital Healthcare
12 1 (1.10%) Influencing Skills
12 1 (1.10%) Manufacturing
12 1 (1.10%) Pharmaceutical
Job Titles
1 30 (32.97%) Senior
2 14 (15.38%) Developer
2 14 (15.38%) Full-Stack Developer
2 14 (15.38%) Full-Stack Web Developer
2 14 (15.38%) Senior Developer
2 14 (15.38%) Senior Full-Stack Developer
2 14 (15.38%) Senior Web Developer
2 14 (15.38%) Web Developer
3 12 (13.19%) CRM Executive
4 11 (12.09%) Analyst
5 8 (8.79%) Architect
6 4 (4.40%) Coordinator
6 4 (4.40%) Dynamics 365 Analyst
6 4 (4.40%) PMO Coordinator
6 4 (4.40%) Support Analyst
7 3 (3.30%) Business Intelligence Analyst
7 3 (3.30%) Commercial Lawyer
7 3 (3.30%) Digital Executive
7 3 (3.30%) Product Manager
7 3 (3.30%) Solutions Architect
Libraries, Frameworks & Software Standards
1 18 (19.78%) CSS
1 18 (19.78%) HTML
1 18 (19.78%) React
2 14 (15.38%) Node.js
2 14 (15.38%) RESTful
3 2 (2.20%) .NET
3 2 (2.20%) .NET Framework
3 2 (2.20%) Hugging Face
3 2 (2.20%) NumPy
3 2 (2.20%) Pandas
3 2 (2.20%) scikit-learn
4 1 (1.10%) Keras
4 1 (1.10%) PyTorch
4 1 (1.10%) TensorFlow
Miscellaneous
1 18 (19.78%) Onboarding
2 7 (7.69%) Blog
2 7 (7.69%) Enterprise Cloud
3 5 (5.49%) Social Media
4 4 (4.40%) Analytical Mindset
4 4 (4.40%) Product Ownership
5 3 (3.30%) Midjourney
6 2 (2.20%) Driving Licence
6 2 (2.20%) Self-Motivation
7 1 (1.10%) Data Centre
7 1 (1.10%) Fibre Optics
7 1 (1.10%) Management Information System
Processes & Methodologies
1 31 (34.07%) Problem-Solving
2 28 (30.77%) Agile
3 27 (29.67%) AI
3 27 (29.67%) Analytics
4 24 (26.37%) CRM
5 23 (25.27%) DevOps
6 19 (20.88%) Digital Marketing
6 19 (20.88%) User Experience
7 18 (19.78%) Marketing Strategy
8 17 (18.68%) Roadmaps
8 17 (18.68%) Stakeholder Management
9 16 (17.58%) UX Design
9 16 (17.58%) Web Development
10 14 (15.38%) CI/CD
10 14 (15.38%) Containerisation
10 14 (15.38%) Customer Experience
10 14 (15.38%) Design Patterns
10 14 (15.38%) Full-Stack Development
10 14 (15.38%) Project Management
10 14 (15.38%) Test Automation
Programming Languages
1 20 (21.98%) JavaScript
2 8 (8.79%) SQL
3 6 (6.59%) C#
3 6 (6.59%) Python
4 2 (2.20%) Data Analysis Expressions
4 2 (2.20%) PowerShell
5 1 (1.10%) ABAP
5 1 (1.10%) Korn
Qualifications
1 18 (19.78%) Degree
2 12 (13.19%) DBS Check
3 11 (12.09%) PMP
4 4 (4.40%) DV Cleared
4 4 (4.40%) Microsoft Certification
4 4 (4.40%) PMI Certification
4 4 (4.40%) Security Cleared
5 2 (2.20%) AWS Certification
5 2 (2.20%) Azure Certification
5 2 (2.20%) SC Cleared
6 1 (1.10%) Computer Science Degree
6 1 (1.10%) Master's Degree
Quality Assurance & Compliance
1 20 (21.98%) QA
2 12 (13.19%) GDPR
3 4 (4.40%) PMO
4 1 (1.10%) Data Quality
System Software
1 14 (15.38%) Docker
2 4 (4.40%) Active Directory
3 1 (1.10%) Virtual Desktop
Systems Management
1 14 (15.38%) Kubernetes
2 2 (2.20%) Ansible
2 2 (2.20%) Terraform
3 1 (1.10%) Microsoft Intune
Vendors
1 15 (16.48%) Salesforce
2 13 (14.29%) Microsoft
3 12 (13.19%) Salesforce Marketing Cloud
4 6 (6.59%) Google
5 4 (4.40%) Dell
5 4 (4.40%) HubSpot
6 3 (3.30%) Sage
6 3 (3.30%) YouTube
7 2 (2.20%) Alteryx
7 2 (2.20%) OpenAI
7 2 (2.20%) Talend
7 2 (2.20%) Zoho
8 1 (1.10%) Cisco
8 1 (1.10%) Databricks
8 1 (1.10%) Freshdesk
8 1 (1.10%) Genesys
8 1 (1.10%) Juniper
8 1 (1.10%) NVIDIA
8 1 (1.10%) Openreach
8 1 (1.10%) SAP