Period
to 23 April 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 23 April 2018 with a comparison to the same period in the previous 2 years.

Customer Engagement
England > South East
6 months to
23 Apr 2018
Same period 2017 Same period 2016
Rank 452 401 397
Rank change year-on-year -51 -4 +13
Permanent jobs citing Customer Engagement 105 145 247
As % of all permanent IT jobs advertised in the South East 0.33% 0.48% 0.64%
As % of the Processes & Methodologies category 0.37% 0.55% 0.72%
Number of salaries quoted 89 101 200
South East median annual salary £52,500 £52,000 £50,750
Median salary % change year-on-year +0.96% +2.46% -15.42%
10th Percentile £29,700 £28,750 £35,000
90th Percentile £82,500 £85,000 £72,500
England median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% -4.55%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 28,153 26,347 34,242
As % of all permanent IT jobs advertised in the South East 88.92% 87.81% 88.32%
Number of salaries quoted 23,261 21,683 28,828
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £27,500 £27,000 £26,250
90th Percentile £70,000 £68,750 £68,750
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +2.15%

Customer Engagement
Job Vacancy Trend in the South East

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Customer Engagement in the South East

Customer Engagement
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in the South East.

Salary trend for Customer Engagement in the South East

Customer Engagement
Salary Histogram in the South East

The salary distribution of IT jobs citing Customer Engagement in the South East over the 6 months to 23 April 2018.

Salary histogram for Customer Engagement in the South East

Customer Engagement
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South East region over the 6 months to 23 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -27 46 £57,500 - 29
Berkshire -12 42 £57,500 -11.54% 23
Hampshire -26 35 £47,500 +26.67% 1
Surrey +14 19 £45,000 -40.98% 1
Oxfordshire -4 4 £44,000 +104.65% 6
East Sussex -7 2 £76,250 - 1
Kent +15 1 - -
Customer Engagement
England

For the 6 months to 23 April 2018, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for Customer Engagement.

1 25 (23.81%) Microsoft
2 21 (20.00%) SQL
2 21 (20.00%) SDLC
3 19 (18.10%) JavaScript
3 19 (18.10%) VMware
3 19 (18.10%) Degree
4 18 (17.14%) .NET
4 18 (17.14%) ASP.NET
5 17 (16.19%) Windows
5 17 (16.19%) C#
5 17 (16.19%) Marketing
5 17 (16.19%) CMS
5 17 (16.19%) Data Centre
6 16 (15.24%) React
6 16 (15.24%) AngularJS
6 16 (15.24%) Analytics
6 16 (15.24%) Microsoft Office
6 16 (15.24%) Internet
6 16 (15.24%) Project Management
7 15 (14.29%) MVC
7 15 (14.29%) CSS
7 15 (14.29%) Software Engineering
8 14 (13.33%) WPF
8 14 (13.33%) Java
9 13 (12.38%) HTML
9 13 (12.38%) MySQL
9 13 (12.38%) HTTP
9 13 (12.38%) Agile Software Development
10 12 (11.43%) .NET Framework
10 12 (11.43%) LINQ

Customer Engagement
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (16.19%) CMS
2 10 (9.52%) Oracle SOA Suite
3 8 (7.62%) IIS
4 7 (6.67%) Skype for Business
4 7 (6.67%) Tomcat
5 6 (5.71%) Cloud Foundry
5 6 (5.71%) JBoss
5 6 (5.71%) OpenStack
5 6 (5.71%) WebSphere
6 5 (4.76%) Apache
7 4 (3.81%) nginx
8 3 (2.86%) Exchange Server 2010
8 3 (2.86%) Exchange Server 2013
8 3 (2.86%) GroupWise
8 3 (2.86%) MS Exchange
9 2 (1.90%) BizTalk Server
9 2 (1.90%) SharePoint
10 1 (0.95%) Adobe Experience Manager
10 1 (0.95%) SAS
10 1 (0.95%) WebLogic
Applications
1 16 (15.24%) Microsoft Office
2 7 (6.67%) Photoshop
3 3 (2.86%) Microsoft Project
3 3 (2.86%) MS Visio
4 1 (0.95%) Microsoft Excel
Business Applications
1 1 (0.95%) SAP S/4HANA
Cloud Services
1 12 (11.43%) Office 365
2 11 (10.48%) Amazon AWS
3 10 (9.52%) Microsoft Azure
4 7 (6.67%) Adobe Analytics
5 6 (5.71%) Virtual Private Cloud
6 4 (3.81%) SaaS
7 3 (2.86%) Cloud Computing
8 2 (1.90%) Google Play
8 2 (1.90%) Salesforce Service Cloud
8 2 (1.90%) Veeva
8 2 (1.90%) Yammer
9 1 (0.95%) Amazon Kinesis
9 1 (0.95%) Amazon S3
Communications & Networking
1 16 (15.24%) Internet
2 13 (12.38%) HTTP
3 7 (6.67%) SAN
3 7 (6.67%) TCP/IP
4 6 (5.71%) Firewall
4 6 (5.71%) FTP
4 6 (5.71%) IPsec
4 6 (5.71%) Skype
4 6 (5.71%) SSL
4 6 (5.71%) VPN
5 5 (4.76%) LAN
6 4 (3.81%) WAN
7 2 (1.90%) NAS
8 1 (0.95%) DNS
8 1 (0.95%) HTTPS
8 1 (0.95%) Intranet
8 1 (0.95%) VoIP
8 1 (0.95%) Wireless
8 1 (0.95%) WLAN
Database & Business Intelligence
1 13 (12.38%) MySQL
2 11 (10.48%) SQL Server
3 7 (6.67%) Big Data
4 5 (4.76%) MongoDB
5 1 (0.95%) Data Lake
5 1 (0.95%) Data Warehouse
5 1 (0.95%) InfluxDB
5 1 (0.95%) MS Access
5 1 (0.95%) Neo4j
5 1 (0.95%) Redis
Development Applications
1 7 (6.67%) Maven
2 6 (5.71%) Eclipse
2 6 (5.71%) IntelliJ
2 6 (5.71%) NetBeans
3 4 (3.81%) webpack
4 3 (2.86%) MSI
5 2 (1.90%) Team Foundation Server
6 1 (0.95%) Ant
6 1 (0.95%) Git (software)
6 1 (0.95%) Jenkins
6 1 (0.95%) JIRA
6 1 (0.95%) SonarQube
6 1 (0.95%) Subversion
General
1 17 (16.19%) Marketing
2 11 (10.48%) Finance
3 5 (4.76%) Manufacturing
3 5 (4.76%) Retail
4 4 (3.81%) Legal
5 2 (1.90%) Aerospace
5 2 (1.90%) Pharmaceutical
Job Titles
1 16 (15.24%) Consultant
1 16 (15.24%) Developer
2 13 (12.38%) Software Developer
3 11 (10.48%) Architect
4 10 (9.52%) Support Engineer
5 7 (6.67%) Desktop Support
5 7 (6.67%) Integration Engineer
6 6 (5.71%) Analyst
6 6 (5.71%) Customer Engineer
6 6 (5.71%) Operations Engineer
6 6 (5.71%) Project Manager
6 6 (5.71%) Senior Integration Engineer
6 6 (5.71%) Senior Support Engineer
6 6 (5.71%) Senior Technical Support
6 6 (5.71%) Senior Technical Support Engineer
6 6 (5.71%) Technical Engineer
6 6 (5.71%) Technical Support
6 6 (5.71%) Technical Support Engineer
6 6 (5.71%) Web Content Manager
6 6 (5.71%) Web Manager
Libraries, Frameworks & Software Standards
1 18 (17.14%) .NET
1 18 (17.14%) ASP.NET
2 16 (15.24%) AngularJS
2 16 (15.24%) React
3 15 (14.29%) CSS
4 14 (13.33%) WPF
5 13 (12.38%) HTML
6 12 (11.43%) .NET Framework
6 12 (11.43%) Entity Framework
6 12 (11.43%) LINQ
6 12 (11.43%) Node.js
6 12 (11.43%) Regular Expression
6 12 (11.43%) Twitter Bootstrap
6 12 (11.43%) WCF
7 7 (6.67%) SOAP
7 7 (6.67%) Spring
7 7 (6.67%) Web Services
7 7 (6.67%) XML
8 6 (5.71%) Java SE
8 6 (5.71%) JMS
Miscellaneous
1 17 (16.19%) Data Centre
2 10 (9.52%) Analytical Skills
2 10 (9.52%) Private Cloud
3 8 (7.62%) Computer Science
4 7 (6.67%) Enterprise Software
5 6 (5.71%) Blog
5 6 (5.71%) User Experience
6 5 (4.76%) Mobile App
7 4 (3.81%) Hybrid Cloud
7 4 (3.81%) Virtual Team
8 3 (2.86%) Driving Licence
9 2 (1.90%) Greenfield Project
9 2 (1.90%) Self-Motivation
10 1 (0.95%) Industrial Internet of Things
10 1 (0.95%) Industry 4.0
10 1 (0.95%) Internet of Things
10 1 (0.95%) Management Information System
Operating Systems
1 17 (16.19%) Windows
2 11 (10.48%) Linux
3 8 (7.62%) Windows Server
4 3 (2.86%) Windows Server 2008
4 3 (2.86%) Windows Server 2012
5 1 (0.95%) Windows 10
Processes & Methodologies
1 21 (20.00%) SDLC
2 16 (15.24%) Analytics
2 16 (15.24%) Project Management
3 15 (14.29%) MVC
3 15 (14.29%) Software Engineering
4 13 (12.38%) Agile Software Development
5 12 (11.43%) MVVM
5 12 (11.43%) Problem-Solving
6 11 (10.48%) Open Source
6 11 (10.48%) SOA
7 10 (9.52%) Content Management
7 10 (9.52%) DevOps
8 9 (8.57%) ITIL
9 8 (7.62%) Presales
10 7 (6.67%) Artificial Intelligence
10 7 (6.67%) Business Analysis
10 7 (6.67%) Capacity Management
10 7 (6.67%) Continuous Delivery
10 7 (6.67%) CRM
10 7 (6.67%) Web Analytics
Programming Languages
1 21 (20.00%) SQL
2 19 (18.10%) JavaScript
3 17 (16.19%) C#
4 14 (13.33%) Java
5 4 (3.81%) PHP
5 4 (3.81%) TypeScript
6 3 (2.86%) C
6 3 (2.86%) PowerShell
6 3 (2.86%) VBScript
7 1 (0.95%) Apex Code
7 1 (0.95%) Go
7 1 (0.95%) Perl
Qualifications
1 19 (18.10%) Degree
2 6 (5.71%) MBA
3 4 (3.81%) MCP
4 3 (2.86%) Computer Science Degree
4 3 (2.86%) ISEB
4 3 (2.86%) MCSA
4 3 (2.86%) Microsoft Certification
5 2 (1.90%) CREST Certified
5 2 (1.90%) OSCP
5 2 (1.90%) SC Cleared
5 2 (1.90%) Security Cleared
6 1 (0.95%) MCSE
6 1 (0.95%) NCIE
6 1 (0.95%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (2.86%) QA
2 1 (0.95%) SLA
System Software
1 10 (9.52%) Active Directory
2 5 (4.76%) Hyper-V
3 3 (2.86%) Microsoft App-V
3 3 (2.86%) NDS
3 3 (2.86%) NetIQ eDirectory
3 3 (2.86%) XenApp
4 2 (1.90%) VMware Infrastructure
5 1 (0.95%) Docker
Systems Management
1 5 (4.76%) SCCM
2 4 (3.81%) FortiGate
3 3 (2.86%) Forefront Identity Manager
3 3 (2.86%) SCOM
4 1 (0.95%) Microsoft Data Protection Manager
Vendors
1 25 (23.81%) Microsoft
2 19 (18.10%) VMware
3 12 (11.43%) Oracle
4 9 (8.57%) Citrix
5 6 (5.71%) BEA
5 6 (5.71%) IBM
5 6 (5.71%) TIBCO
6 4 (3.81%) Dynatrace
6 4 (3.81%) Riverbed
6 4 (3.81%) Splunk
7 3 (2.86%) Sage
8 2 (1.90%) Cisco
8 2 (1.90%) Google
8 2 (1.90%) Salesforce.com
9 1 (0.95%) Adobe
9 1 (0.95%) Apple
9 1 (0.95%) HP
9 1 (0.95%) Juniper
9 1 (0.95%) NetApp
9 1 (0.95%) SAP