Customer-Centric
South East > Kent
The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 25 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 86 | 84 | 73 |
| Rank change year-on-year | -2 | -11 | - |
| Permanent jobs citing Customer-Centricity | 14 | 22 | 47 |
| As % of all permanent jobs advertised in Kent | 0.95% | 1.90% | 3.68% |
| As % of the Processes & Methodologies category | 1.15% | 1.98% | 3.83% |
| Number of salaries quoted | 9 | 5 | 4 |
| 10th Percentile | - | £47,890 | £73,000 |
| 25th Percentile | £30,000 | - | £77,500 |
| Median annual salary (50th Percentile) | £35,000 | £70,600 | £80,000 |
| Median % change year-on-year | -50.42% | -11.75% | - |
| 75th Percentile | £37,500 | - | £84,375 |
| 90th Percentile | £43,750 | - | £92,250 |
| South East median annual salary | £42,500 | £58,494 | £62,250 |
| % change year-on-year | -27.34% | -6.03% | +24.50% |
All Process and Methodology Skills
Kent
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process or methodology skills.
| Permanent vacancies with a requirement for process or methodology skills | 1,218 | 1,111 | 1,228 |
| As % of all permanent jobs advertised in Kent | 82.41% | 95.94% | 96.16% |
| Number of salaries quoted | 893 | 548 | 701 |
| 10th Percentile | £25,000 | £27,500 | £26,500 |
| 25th Percentile | £30,500 | £34,625 | £34,250 |
| Median annual salary (50th Percentile) | £42,500 | £47,375 | £45,000 |
| Median % change year-on-year | -10.29% | +5.28% | +11.80% |
| 75th Percentile | £60,000 | £61,250 | £63,750 |
| 90th Percentile | £69,750 | £73,750 | £80,000 |
| South East median annual salary | £50,000 | £55,000 | £55,000 |
| % change year-on-year | -9.09% | - | +9.45% |
Customer-Centricity
Job Vacancy Trend in Kent
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Kent.
Customer-Centricity
Salary Trend in Kent
3-month moving average salary quoted in jobs citing Customer-Centricity in Kent.
Customer-Centricity
Job Locations in Kent
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Kent region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Maidstone | +20 | 7 | £30,000 | -57.51% | 1 |
| Dartford | -6 | 5 | - | - | |
| Tunbridge Wells | - | 2 | £42,500 | - | |
| Customer-Centricity South East |
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Customer-Centricity
Co-occurring Skills and Capabilities in Kent by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: