Customer-Centric
South East > Kent
The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 27 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 27 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 96 | 74 | 71 |
| Rank change year-on-year | -22 | -3 | - |
| Permanent jobs citing Customer-Centricity | 14 | 26 | 55 |
| As % of all permanent jobs advertised in Kent | 0.91% | 2.41% | 3.97% |
| As % of the Processes & Methodologies category | 1.13% | 2.52% | 4.11% |
| Number of salaries quoted | 9 | 9 | 4 |
| 10th Percentile | - | £60,550 | £73,000 |
| 25th Percentile | £30,000 | £67,500 | £77,500 |
| Median annual salary (50th Percentile) | £35,000 | £70,000 | £80,000 |
| Median % change year-on-year | -50.00% | -12.50% | - |
| 75th Percentile | £37,500 | £72,500 | £84,375 |
| 90th Percentile | £43,750 | - | £92,250 |
| South East median annual salary | £42,500 | £62,500 | £61,500 |
| % change year-on-year | -32.00% | +1.63% | +36.67% |
All Process and Methodology Skills
Kent
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process or methodology skills.
| Permanent vacancies with a requirement for process or methodology skills | 1,234 | 1,032 | 1,339 |
| As % of all permanent jobs advertised in Kent | 80.39% | 95.64% | 96.61% |
| Number of salaries quoted | 894 | 500 | 712 |
| 10th Percentile | £25,500 | £27,725 | £27,050 |
| 25th Percentile | £31,500 | £35,000 | £34,250 |
| Median annual salary (50th Percentile) | £42,500 | £47,500 | £45,000 |
| Median % change year-on-year | -10.53% | +5.56% | +7.78% |
| 75th Percentile | £60,000 | £60,200 | £61,750 |
| 90th Percentile | £70,000 | £70,000 | £80,000 |
| South East median annual salary | £50,000 | £55,000 | £55,000 |
| % change year-on-year | -9.09% | - | +10.00% |
Customer-Centricity
Job Vacancy Trend in Kent
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Kent.
Customer-Centricity
Salary Trend in Kent
3-month moving average salary quoted in jobs citing Customer-Centricity in Kent.
Customer-Centricity
Job Locations in Kent
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Kent region over the 6 months to 27 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Maidstone | +22 | 7 | £30,000 | -57.33% | |
| Dartford | -7 | 5 | - | - | |
| Tunbridge Wells | - | 2 | £42,500 | - | |
| Customer-Centricity South East |
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Customer-Centricity
Co-occurring Skills and Capabilities in Kent by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: