Customer-Centricity Jobs in Kent

Customer-Centric
South East > Kent

The table below provides summary statistics for permanent job vacancies advertised in Kent requiring Customer-Centricity skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer-Centricity over the 6 months leading up to 14 May 2025, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 66 94 76
Rank change year-on-year +28 -18 -11
Permanent jobs citing Customer-Centricity 6 14 26
As % of all permanent jobs advertised in Kent 0.74% 0.94% 2.32%
As % of the Processes & Methodologies category 0.88% 1.15% 2.42%
Number of salaries quoted 4 9 9
10th Percentile - - £60,550
25th Percentile £35,750 £30,000 £67,500
Median annual salary (50th Percentile) £65,750 £35,000 £70,000
Median % change year-on-year +87.86% -50.00% -12.50%
75th Percentile £100,938 £37,500 £72,500
90th Percentile £107,125 £43,750 -
South East median annual salary £37,500 £42,500 £70,000
% change year-on-year -11.76% -39.29% +7.69%

All Process and Methodology Skills
Kent

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Kent.

Permanent vacancies with a requirement for process or methodology skills 683 1,222 1,074
As % of all permanent jobs advertised in Kent 84.22% 81.68% 95.81%
Number of salaries quoted 317 890 523
10th Percentile £25,250 £25,475 £27,550
25th Percentile £30,000 £31,250 £34,250
Median annual salary (50th Percentile) £45,000 £42,500 £46,500
Median % change year-on-year +5.88% -8.60% +3.33%
75th Percentile £57,500 £60,000 £60,000
90th Percentile £70,000 £70,000 £71,120
South East median annual salary £56,500 £50,000 £55,000
% change year-on-year +13.00% -9.09% -

Customer-Centricity
Job Vacancy Trend in Kent

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for Customer-Centricity in Kent

Customer-Centricity
Salary Trend in Kent

3-month moving average salary quoted in jobs citing Customer-Centricity in Kent.

Salary trend for Customer-Centricity in Kent

Customer-Centricity
Salary Histogram in Kent

Salary distribution for jobs citing Customer-Centricity in Kent over the 6 months to 14 May 2025.

Salary histogram for Customer-Centricity in Kent

Customer-Centricity
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Kent region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Maidstone +13 1 £95,000 +216.67% 1
Folkestone - 1 £107,500 -
Customer-Centricity
South East

Customer-Centricity
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Confluence
Applications
1 4 (66.67%) Microsoft Excel
Cloud Services
1 4 (66.67%) Microsoft 365
Development Applications
1 1 (16.67%) JIRA
General
1 5 (83.33%) Social Skills
2 1 (16.67%) Analytical Skills
2 1 (16.67%) Finance
Job Titles
1 4 (66.67%) 1st Line Support
1 4 (66.67%) Lead
1 4 (66.67%) Support Team Leader
1 4 (66.67%) Team Leader
2 1 (16.67%) Head of Agile Delivery
2 1 (16.67%) Head of Delivery
2 1 (16.67%) IT Assistant
2 1 (16.67%) IT Director
Miscellaneous
1 4 (66.67%) IoT
2 1 (16.67%) Data Protection Act
2 1 (16.67%) PMI
Processes & Methodologies
1 6 (100.00%) Continuous Improvement
2 5 (83.33%) Problem-Solving
3 4 (66.67%) Customer Service
3 4 (66.67%) Strategic Thinking
4 2 (33.33%) Coaching
4 2 (33.33%) Risk Management
5 1 (16.67%) Agile
5 1 (16.67%) Business Continuity
5 1 (16.67%) Data Governance
5 1 (16.67%) Data Management
5 1 (16.67%) Data Protection
5 1 (16.67%) Fintech
5 1 (16.67%) Kanban
5 1 (16.67%) People Management
5 1 (16.67%) Performance Management
5 1 (16.67%) Performance Metrics
5 1 (16.67%) Project Management
5 1 (16.67%) Resource Management
5 1 (16.67%) Scrum
5 1 (16.67%) Stakeholder Management
Qualifications
1 1 (16.67%) PMI Certification
Vendors
1 4 (66.67%) Microsoft