The median annual salary for a Help Desk Analyst was £24,500 in advertised job vacancies in Kent during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Help Desk Analyst
South East / Kent
Rank 82 99 75
Rank change year-on-year +17 -24  
Permanent jobs requiring a Help Desk Analyst 3 7 18
As % of all permanent IT jobs advertised in Kent 0.38% 0.61% 1.91%
As % of the Job Titles category 0.39% 0.63% 1.98%
Number of salaries quoted 3 7 18
Median salary £24,500 £22,500 £25,000
Median salary % change year-on-year +8.88% -10.00%  
UK excluding London median salary £21,000 £21,000 £21,750
% change year-on-year - -3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Kent. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Kent
Permanent job vacancies with a job title containing a recognized job role 776 1115 908
As % of all permanent IT job vacancies advertised in Kent 97.61% 97.72% 96.60%
Number of salaries quoted 631 967 818
Median salary £35,000 £37,500 £37,500
Median salary % change year-on-year -6.66% -  
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £55,000 £55,000 £52,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Analyst
Job Vacancy Trend in Kent

The job posting trend of jobs advertised in Kent that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in Kent

Help Desk Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in Kent.

Salary trend for Help Desk Analyst in Kent

Help Desk Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Kent region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chatham - 2 £25,250 -
Dartford - 1 £19,000 -
Help Desk Analyst
South East

Help Desk Analyst Skill Set
Top 30 Related IT Skills in Kent

For the 6 months to 23 March 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring Help Desk Analyst in the job title.

1 7 (87.50%) Finance
2 6 (75.00%) Remedy
3 5 (62.50%) LANDesk
4 4 (50.00%) Windows
4 4 (50.00%) Microsoft
4 4 (50.00%) Active Directory
5 3 (37.50%) Incident Management
5 3 (37.50%) ServiceNow
6 2 (25.00%) Network Monitoring
6 2 (25.00%) JIRA
6 2 (25.00%) AS400
6 2 (25.00%) Citrix
6 2 (25.00%) MS Excel
6 2 (25.00%) MS Office
7 1 (12.50%) ITIL
7 1 (12.50%) Project Management
7 1 (12.50%) Firewall
7 1 (12.50%) MS Visio
7 1 (12.50%) MS Exchange
7 1 (12.50%) SLA
7 1 (12.50%) Internet
7 1 (12.50%) Advertising
7 1 (12.50%) VMware
7 1 (12.50%) Video Conferencing
7 1 (12.50%) VMware Infrastructure
7 1 (12.50%) MS PowerPoint
7 1 (12.50%) Windows 10
7 1 (12.50%) Hyper-V
7 1 (12.50%) Windows 7
7 1 (12.50%) Windows 8

Help Desk Analyst Skill Set
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) MS Exchange
Applications
1 2 (25.00%) MS Excel
1 2 (25.00%) MS Office
2 1 (12.50%) MS PowerPoint
2 1 (12.50%) MS Visio
Communications & Networking
1 1 (12.50%) Firewall
1 1 (12.50%) Internet
Development Applications
1 2 (25.00%) JIRA
General
1 7 (87.50%) Finance
2 1 (12.50%) Advertising
Miscellaneous
1 2 (25.00%) AS400
2 1 (12.50%) Video Conferencing
Operating Systems
1 4 (50.00%) Windows
2 1 (12.50%) Windows 10
2 1 (12.50%) Windows 7
2 1 (12.50%) Windows 8
Processes & Methodologies
1 3 (37.50%) Incident Management
2 2 (25.00%) Network Monitoring
3 1 (12.50%) ITIL
3 1 (12.50%) Project Management
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 4 (50.00%) Active Directory
2 1 (12.50%) Hyper-V
2 1 (12.50%) VMware Infrastructure
Vendors
1 6 (75.00%) Remedy
2 5 (62.50%) LANDesk
3 4 (50.00%) Microsoft
4 3 (37.50%) ServiceNow
5 2 (25.00%) Citrix
6 1 (12.50%) VMware