Service Desk Analyst Jobs in Lancashire

Service Desk Analyst
North West > Lancashire

The median Service Desk Analyst salary in Lancashire is £28,000 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 72 84 111
Rank change year-on-year +12 +27 -50
Permanent jobs requiring a Service Desk Analyst 15 2 15
As % of all permanent jobs advertised in Lancashire 1.17% 0.28% 1.16%
As % of the Job Titles category 1.26% 0.33% 1.23%
Number of salaries quoted 13 2 7
10th Percentile £18,800 £22,075 -
25th Percentile £24,250 £22,188 £19,313
Median annual salary (50th Percentile) £28,000 £23,250 £19,625
Median % change year-on-year +20.43% +18.47% -25.94%
75th Percentile £32,000 £24,188 £22,250
90th Percentile - £24,225 £23,350
North West median annual salary £24,000 £25,437 £23,500
% change year-on-year -5.65% +8.24% +4.44%

All Permanent IT Job Vacancies
Lancashire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Lancashire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Lancashire with a recognized job title 1,186 600 1,222
% of permanent jobs with a recognized job title 92.73% 82.76% 94.36%
Number of salaries quoted 1,009 363 358
10th Percentile £28,000 £27,250 £24,000
25th Percentile £32,500 £36,250 £31,000
Median annual salary (50th Percentile) £45,249 £47,500 £42,500
Median % change year-on-year -4.74% +11.76% +6.25%
75th Percentile £60,741 £57,500 £57,500
90th Percentile £75,772 £63,750 £69,885
North West median annual salary £50,000 £54,882 £52,500
% change year-on-year -8.90% +4.54% +10.53%

Service Desk Analyst
Job Vacancy Trend in Lancashire

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Lancashire.

Job vacancy trend for Service Desk Analyst in Lancashire

Service Desk Analyst
Salary Trend in Lancashire

3-month moving average salary quoted in jobs citing Service Desk Analyst in Lancashire.

Salary trend for Service Desk Analyst in Lancashire

Service Desk Analyst
Salary Histogram in Lancashire

Salary distribution for jobs citing Service Desk Analyst in Lancashire over the 6 months to 19 April 2024.

Salary histogram for Service Desk Analyst in Lancashire

Service Desk Analyst
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Lancashire region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Chorley - 3 £25,500 - 1
Lytham St Annes - 1 - -
Preston - 1 £32,000 -
Service Desk Analyst
North West

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Lancashire

For the 6 months to 19 April 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Lancashire region featuring Service Desk Analyst in the job title.

1 6 (40.00%) SLA
1 6 (40.00%) Active Directory
2 5 (33.33%) Social Skills
2 5 (33.33%) Microsoft
2 5 (33.33%) ITIL
2 5 (33.33%) ITSM
3 4 (26.67%) Android
3 4 (26.67%) Degree
3 4 (26.67%) Microsoft 365
3 4 (26.67%) ServiceNow
3 4 (26.67%) ITIL Foundation Certificate
3 4 (26.67%) Windows
3 4 (26.67%) Microsoft Exchange
3 4 (26.67%) Microsoft Office
3 4 (26.67%) DNS
3 4 (26.67%) Customer Service
4 3 (20.00%) TCP/IP
4 3 (20.00%) VoIP
5 2 (13.33%) Customer Experience
6 1 (6.67%) Roadmaps
6 1 (6.67%) Agriculture
6 1 (6.67%) WAN
6 1 (6.67%) LAN
6 1 (6.67%) E-Commerce
6 1 (6.67%) Business Intelligence
6 1 (6.67%) Service Management
6 1 (6.67%) Service Delivery
6 1 (6.67%) Change Management
6 1 (6.67%) Entra ID
6 1 (6.67%) Mobile Device Management

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (26.67%) Microsoft Exchange
Applications
1 4 (26.67%) Microsoft Office
Cloud Services
1 4 (26.67%) Microsoft 365
2 1 (6.67%) Azure
2 1 (6.67%) Entra ID
Communications & Networking
1 4 (26.67%) DNS
2 3 (20.00%) TCP/IP
2 3 (20.00%) VoIP
3 1 (6.67%) LAN
3 1 (6.67%) WAN
3 1 (6.67%) Wireless
General
1 5 (33.33%) Social Skills
2 1 (6.67%) Agriculture
2 1 (6.67%) Organisational Skills
Miscellaneous
1 1 (6.67%) Management Information System
1 1 (6.67%) Self-Motivation
Operating Systems
1 4 (26.67%) Android
1 4 (26.67%) Windows
Processes & Methodologies
1 5 (33.33%) ITIL
1 5 (33.33%) ITSM
2 4 (26.67%) Customer Service
3 2 (13.33%) Customer Experience
4 1 (6.67%) Business Intelligence
4 1 (6.67%) Change Management
4 1 (6.67%) Collaborative Working
4 1 (6.67%) Data Protection
4 1 (6.67%) E-Commerce
4 1 (6.67%) Mobile Device Management
4 1 (6.67%) Problem-Solving
4 1 (6.67%) Roadmaps
4 1 (6.67%) Service Delivery
4 1 (6.67%) Service Management
4 1 (6.67%) Technology Roadmap
Qualifications
1 4 (26.67%) Degree
1 4 (26.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (40.00%) SLA
System Software
1 6 (40.00%) Active Directory
Vendors
1 5 (33.33%) Microsoft
2 4 (26.67%) ServiceNow