The median annual salary for a 2nd Line Support Analyst was £23,250 in advertised job vacancies in Leeds during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Analyst
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 149 152 171
Rank change year-on-year +3 +19  
Permanent jobs requiring a 2nd Line Support Analyst 8 13 7
As % of all permanent IT jobs advertised in Leeds 0.32% 0.45% 0.21%
As % of the Job Titles category 0.33% 0.46% 0.22%
Number of salaries quoted 8 12 6
Median salary £23,250 £22,500 £21,000
Median salary % change year-on-year +3.33% +7.14%  
90% offered a salary of more than £22,000 £17,800 £20,500
10% offered a salary of more than £27,100 £25,000 £21,750
UK excluding London median salary £25,500 £25,000 £24,250
% change year-on-year +2.00% +3.09%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Leeds. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Leeds
Permanent job vacancies with a job title containing a recognized job role 2440 2833 3226
As % of all permanent IT job vacancies advertised in Leeds 97.13% 97.93% 98.05%
Number of salaries quoted 2024 2361 2553
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% -  
90% offered a salary of more than £26,000 £25,000 £27,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support Analyst
Job Vacancy Trend in Leeds

The job posting trend of jobs advertised in Leeds that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in Leeds

2nd Line Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in Leeds.

Salary trend for 2nd Line Support Analyst in Leeds

2nd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Leeds

For the 6 months to 27 June 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring 2nd Line Support Analyst in the job title.

1 26 (78.79%) Windows
2 22 (66.67%) Active Directory
3 16 (48.48%) Windows Server
4 15 (45.45%) Microsoft
5 12 (36.36%) Microsoft Office
5 12 (36.36%) MS Exchange
6 11 (33.33%) SQL
6 11 (33.33%) SLA
7 9 (27.27%) VMware
7 9 (27.27%) Time Management
8 8 (24.24%) ITIL
9 7 (21.21%) DHCP
9 7 (21.21%) DNS
9 7 (21.21%) Analytical Skills
10 6 (18.18%) SaaS
10 6 (18.18%) VMware Infrastructure
10 6 (18.18%) Windows Server 2008
10 6 (18.18%) WAN
10 6 (18.18%) LAN
10 6 (18.18%) Computer Science
10 6 (18.18%) Degree
11 5 (15.15%) Blackberry
12 4 (12.12%) Microsoft Certification
12 4 (12.12%) VPN
12 4 (12.12%) MCSA
13 3 (9.09%) FTP
13 3 (9.09%) VoIP
13 3 (9.09%) Avaya
13 3 (9.09%) SAN
13 3 (9.09%) CommVault

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (36.36%) MS Exchange
2 3 (9.09%) Blackberry Enterprise Server
2 3 (9.09%) Exchange Server 2010
3 1 (3.03%) Apache
3 1 (3.03%) Exchange Server 2003
3 1 (3.03%) Exchange Server 2013
Applications
1 12 (36.36%) Microsoft Office
Business Applications
1 1 (3.03%) Visualfiles
Cloud Services
1 6 (18.18%) SaaS
Communications & Networking
1 7 (21.21%) DHCP
1 7 (21.21%) DNS
2 6 (18.18%) LAN
2 6 (18.18%) WAN
3 4 (12.12%) VPN
4 3 (9.09%) FTP
4 3 (9.09%) SAN
4 3 (9.09%) VoIP
5 2 (6.06%) Internet
6 1 (3.03%) Firewall
6 1 (3.03%) TCP/IP
6 1 (3.03%) VLAN
General
1 3 (9.09%) Legal
2 2 (6.06%) Law
3 1 (3.03%) Games
Miscellaneous
1 7 (21.21%) Analytical Skills
2 6 (18.18%) Computer Science
3 5 (15.15%) Blackberry
4 3 (9.09%) RSA SecurID
5 1 (3.03%) Client/Server
5 1 (3.03%) FMCG
Operating Systems
1 26 (78.79%) Windows
2 16 (48.48%) Windows Server
3 6 (18.18%) Windows Server 2008
4 3 (9.09%) Windows 10
4 3 (9.09%) Windows 7
4 3 (9.09%) Windows Server 2003
5 1 (3.03%) Unix
5 1 (3.03%) Windows Server 2012
5 1 (3.03%) Windows Vista
5 1 (3.03%) Windows XP
Processes & Methodologies
1 9 (27.27%) Time Management
2 8 (24.24%) ITIL
3 3 (9.09%) Penetration Testing
4 2 (6.06%) Case Management
5 1 (3.03%) Chat Support
5 1 (3.03%) CRM
5 1 (3.03%) Data Security
5 1 (3.03%) Root Cause Analysis
5 1 (3.03%) Supplier Management
Programming Languages
1 11 (33.33%) SQL
Qualifications
1 6 (18.18%) Degree
2 4 (12.12%) MCSA
2 4 (12.12%) Microsoft Certification
3 3 (9.09%) CCNA
3 3 (9.09%) Cisco Certification
4 2 (6.06%) ITIL Foundation Certificate
5 1 (3.03%) MCITP
5 1 (3.03%) MCSE
5 1 (3.03%) MCTS
Quality Assurance & Compliance
1 11 (33.33%) SLA
System Software
1 22 (66.67%) Active Directory
2 6 (18.18%) VMware Infrastructure
3 1 (3.03%) Microsoft Virtual Server
3 1 (3.03%) Virtual Servers
Systems Management
1 3 (9.09%) Microsoft Data Protection Manager
1 3 (9.09%) Norton AntiVirus
2 1 (3.03%) SCCM
Vendors
1 15 (45.45%) Microsoft
2 9 (27.27%) VMware
3 3 (9.09%) Avaya
3 3 (9.09%) CheckPoint
3 3 (9.09%) Cisco
3 3 (9.09%) CommVault
3 3 (9.09%) HP
3 3 (9.09%) Symantec
4 1 (3.03%) LexisNexis