2nd Line Support Analyst Jobs in Leeds

Second Line Support Analyst
West Yorkshire > Leeds

The median Second Line Support Analyst salary in Leeds is £30,000 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
8 May 2024		 Same period 2023 Same period 2022
Rank 132 182 202
Rank change year-on-year +50 +20 -60
Permanent jobs requiring a 2nd Line Support Analyst 3 4 3
As % of all permanent jobs advertised in Leeds 0.13% 0.13% 0.078%
As % of the Job Titles category 0.14% 0.14% 0.081%
Number of salaries quoted 3 2 3
10th Percentile - - £26,250
25th Percentile £29,000 £31,250 £28,125
Median annual salary (50th Percentile) £30,000 £32,500 £32,500
Median % change year-on-year -7.69% - +34.02%
75th Percentile £32,375 £33,750 £36,875
90th Percentile £33,200 - £38,750
West Yorkshire median annual salary £30,000 £31,250 £30,000
% change year-on-year -4.00% +4.17% +23.71%

All Permanent IT Job Vacancies
Leeds

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Leeds with a recognized job title 2,185 2,818 3,719
% of permanent jobs with a recognized job title 96.00% 95.11% 97.13%
Number of salaries quoted 1,575 1,697 2,533
10th Percentile £31,250 £32,500 £32,500
25th Percentile £40,000 £41,250 £41,500
Median annual salary (50th Percentile) £52,500 £55,000 £55,000
Median % change year-on-year -4.55% - +10.00%
75th Percentile £70,000 £73,750 £70,000
90th Percentile £84,574 £86,250 £85,000
West Yorkshire median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +5.00%

2nd Line Support Analyst
Job Vacancy Trend in Leeds

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for 2nd Line Support Analyst in Leeds

2nd Line Support Analyst
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing 2nd Line Support Analyst in Leeds.

Salary trend for 2nd Line Support Analyst in Leeds

2nd Line Support Analyst Skill Set
Top 28 Co-occurring Skills and Capabilities in Leeds

For the 6 months to 8 May 2024, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring 2nd Line Support Analyst in the job title.

1 2 (66.67%) Active Listening
1 2 (66.67%) Microsoft 365
1 2 (66.67%) Social Skills
1 2 (66.67%) Customer Service
1 2 (66.67%) Microsoft Exchange
1 2 (66.67%) Microsoft
1 2 (66.67%) Active Directory
1 2 (66.67%) Citrix
1 2 (66.67%) ITSM
1 2 (66.67%) Law
1 2 (66.67%) Legal
2 1 (33.33%) Data Management
2 1 (33.33%) Hyper-V
2 1 (33.33%) NAS
2 1 (33.33%) Azure
2 1 (33.33%) AWS
2 1 (33.33%) VMware
2 1 (33.33%) SAN
2 1 (33.33%) SQL Server
2 1 (33.33%) Windows
2 1 (33.33%) Linux
2 1 (33.33%) GCP
2 1 (33.33%) Public Cloud
2 1 (33.33%) Technical Leadership
2 1 (33.33%) Windows Server
2 1 (33.33%) VMware ESXi
2 1 (33.33%) Continuous Improvement
2 1 (33.33%) Firewall

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (66.67%) Microsoft Exchange
Cloud Services
1 2 (66.67%) Microsoft 365
2 1 (33.33%) AWS
2 1 (33.33%) Azure
2 1 (33.33%) GCP
Communications & Networking
1 1 (33.33%) Firewall
1 1 (33.33%) NAS
1 1 (33.33%) SAN
Database & Business Intelligence
1 1 (33.33%) SQL Server
General
1 2 (66.67%) Law
1 2 (66.67%) Legal
1 2 (66.67%) Social Skills
Miscellaneous
1 1 (33.33%) Public Cloud
Operating Systems
1 1 (33.33%) Linux
1 1 (33.33%) Windows
1 1 (33.33%) Windows Server
Processes & Methodologies
1 2 (66.67%) Active Listening
1 2 (66.67%) Customer Service
1 2 (66.67%) ITSM
2 1 (33.33%) Continuous Improvement
2 1 (33.33%) Data Management
2 1 (33.33%) Technical Leadership
System Software
1 2 (66.67%) Active Directory
2 1 (33.33%) Hyper-V
2 1 (33.33%) VMware ESXi
Vendors
1 2 (66.67%) Citrix
1 2 (66.67%) Microsoft
2 1 (33.33%) VMware
17 2nd Line Support Analyst jobs in England