The median annual salary for a 2nd Line Support Analyst was £24,000 in advertised job vacancies in Leeds during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Second Line Support Analyst
Rank 133 158 157
Rank change year-on-year +25 -1  
Permanent jobs requiring a 2nd Line Support Analyst 25 13 30
As % of all permanent IT jobs advertised in Leeds 0.97% 0.40% 0.82%
As % of the Job Titles category 1.00% 0.41% 0.84%
Number of salaries quoted 25 13 28
Median salary £24,000 £23,000 £22,500
Median salary % change year-on-year +4.34% +2.22%  
90% offered a salary of more than £18,200 £21,100 £21,000
10% offered a salary of more than £32,300 £37,500 £27,500
UK excluding London median salary £25,000 £26,500 £24,250
% change year-on-year -5.66% +9.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Leeds. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Leeds
Permanent job vacancies with a job title containing a recognized job role 2502 3160 3567
As % of all permanent IT job vacancies advertised in Leeds 97.35% 96.52% 97.94%
Number of salaries quoted 2204 2607 2862
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% -  
90% offered a salary of more than £25,000 £28,500 £26,000
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support Analyst
Job Vacancy Trend in Leeds

The job posting trend of jobs advertised in Leeds that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in Leeds

2nd Line Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in Leeds.

Salary trend for 2nd Line Support Analyst in Leeds

2nd Line Support Analyst
Salary Histogram in Leeds

The salary distribution of IT jobs citing 2nd Line Support Analyst in Leeds over the 3 months to 23 March 2017.

Salary histogram for 2nd Line Support Analyst in Leeds

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 23 March 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring 2nd Line Support Analyst in the job title.

1 38 (84.44%) Windows
2 37 (82.22%) Active Directory
3 30 (66.67%) Windows Server
4 25 (55.56%) MS Exchange
5 24 (53.33%) MS Excel
6 20 (44.44%) SLA
7 18 (40.00%) Time Management
8 14 (31.11%) Microsoft
8 14 (31.11%) SQL
9 13 (28.89%) VMware
10 10 (22.22%) VMware Infrastructure
11 9 (20.00%) MS Office
11 9 (20.00%) ITIL
11 9 (20.00%) Analytical Skills
12 6 (13.33%) LAN
12 6 (13.33%) VoIP
12 6 (13.33%) WAN
12 6 (13.33%) Computer Science
12 6 (13.33%) Windows 7
12 6 (13.33%) SaaS
12 6 (13.33%) Degree
13 5 (11.11%) Windows Server 2008
13 5 (11.11%) DNS
13 5 (11.11%) Cisco Certification
13 5 (11.11%) DHCP
13 5 (11.11%) CCNA
14 4 (8.89%) Exchange Server 2010
14 4 (8.89%) Case Management
14 4 (8.89%) Microsoft Certification
14 4 (8.89%) SAN

2nd Line Support Analyst Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (55.56%) MS Exchange
2 4 (8.89%) Exchange Server 2010
Applications
1 24 (53.33%) MS Excel
2 9 (20.00%) MS Office
Business Applications
1 3 (6.67%) Visualfiles
Cloud Services
1 6 (13.33%) SaaS
Communications & Networking
1 6 (13.33%) LAN
1 6 (13.33%) VoIP
1 6 (13.33%) WAN
2 5 (11.11%) DHCP
2 5 (11.11%) DNS
3 4 (8.89%) SAN
4 3 (6.67%) VPN
5 2 (4.44%) Internet
5 2 (4.44%) TCP/IP
General
1 4 (8.89%) Legal
2 3 (6.67%) Law
3 1 (2.22%) Finance
Miscellaneous
1 9 (20.00%) Analytical Skills
2 6 (13.33%) Computer Science
3 2 (4.44%) Blackberry
4 1 (2.22%) Client/Server
4 1 (2.22%) Data Centre
4 1 (2.22%) Video Conferencing
Operating Systems
1 38 (84.44%) Windows
2 30 (66.67%) Windows Server
3 6 (13.33%) Windows 7
4 5 (11.11%) Windows Server 2008
5 2 (4.44%) Windows Server 2003
Processes & Methodologies
1 18 (40.00%) Time Management
2 9 (20.00%) ITIL
3 4 (8.89%) Case Management
4 3 (6.67%) Penetration Testing
5 2 (4.44%) Application Packaging
6 1 (2.22%) Capacity Planning
6 1 (2.22%) Chat Support
6 1 (2.22%) Disaster Recovery
Programming Languages
1 14 (31.11%) SQL
Qualifications
1 6 (13.33%) Degree
2 5 (11.11%) CCNA
2 5 (11.11%) Cisco Certification
3 4 (8.89%) Microsoft Certification
4 3 (6.67%) MCSA
5 1 (2.22%) MCSE
Quality Assurance & Compliance
1 20 (44.44%) SLA
System Software
1 37 (82.22%) Active Directory
2 10 (22.22%) VMware Infrastructure
3 1 (2.22%) Hyper-V
Systems Management
1 2 (4.44%) SCCM
1 2 (4.44%) SCOM
Vendors
1 14 (31.11%) Microsoft
2 13 (28.89%) VMware
3 3 (6.67%) Avaya
3 3 (6.67%) Cisco
3 3 (6.67%) HP
3 3 (6.67%) LexisNexis
Leeds, West Yorkshire
Mortimer Spinks
Posted: 2 days ago