The median annual salary for a 2nd Line Support Analyst was £24,000 in advertised job vacancies in West Yorkshire during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Second Line Support Analyst
Yorkshire / West Yorkshire
Rank 154 186 176
Rank change year-on-year +32 -10  
Permanent jobs requiring a 2nd Line Support Analyst 30 23 38
As % of all permanent IT jobs advertised in West Yorkshire 0.84% 0.52% 0.77%
As % of the Job Titles category 0.86% 0.54% 0.78%
Number of salaries quoted 30 22 35
Median salary £24,000 £24,000 £22,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £19,700 £19,400 £20,000
10% offered a salary of more than £25,800 £35,300 £27,500
UK excluding London median salary £25,000 £26,500 £24,250
% change year-on-year -5.66% +9.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Yorkshire
Permanent job vacancies with a job title containing a recognized job role 3483 4261 4858
As % of all permanent IT job vacancies advertised in West Yorkshire 97.78% 96.71% 97.90%
Number of salaries quoted 3084 3546 3880
Median salary £42,500 £40,000 £38,000
Median salary % change year-on-year +6.25% +5.26%  
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £57,500 £52,500 £57,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support Analyst
Job Vacancy Trend in West Yorkshire

The job posting trend of jobs advertised in West Yorkshire that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in West Yorkshire

2nd Line Support Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in West Yorkshire.

Salary trend for 2nd Line Support Analyst in West Yorkshire

2nd Line Support Analyst
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing 2nd Line Support Analyst in West Yorkshire over the 3 months to 23 March 2017.

Salary histogram for 2nd Line Support Analyst in West Yorkshire

2nd Line Support Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the West Yorkshire region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +25 25 £24,000 +4.34% 1
Wakefield +4 2 £24,000 +41.17%
Bradford +3 2 £24,000 -4.00%
Wetherby -9 1 £22,500 -2.17%
2nd Line Support Analyst
Yorkshire

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 23 March 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring 2nd Line Support Analyst in the job title.

1 41 (78.85%) Windows
1 41 (78.85%) Active Directory
2 32 (61.54%) Windows Server
3 27 (51.92%) MS Excel
3 27 (51.92%) MS Exchange
4 20 (38.46%) SLA
4 20 (38.46%) Time Management
5 18 (34.62%) Microsoft
6 17 (32.69%) SQL
7 15 (28.85%) VMware
8 12 (23.08%) MS Office
9 11 (21.15%) Analytical Skills
10 10 (19.23%) VMware Infrastructure
11 9 (17.31%) SaaS
11 9 (17.31%) ITIL
12 8 (15.38%) Computer Science
12 8 (15.38%) Windows 7
12 8 (15.38%) Degree
13 6 (11.54%) LAN
13 6 (11.54%) VoIP
13 6 (11.54%) WAN
13 6 (11.54%) Microsoft Certification
14 5 (9.62%) CCNA
14 5 (9.62%) Cisco Certification
14 5 (9.62%) Cisco
14 5 (9.62%) DNS
14 5 (9.62%) DHCP
14 5 (9.62%) Windows Server 2008
15 4 (7.69%) Exchange Server 2010
15 4 (7.69%) Case Management

2nd Line Support Analyst Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (51.92%) MS Exchange
2 4 (7.69%) Exchange Server 2010
3 1 (1.92%) IIS
Applications
1 27 (51.92%) MS Excel
2 12 (23.08%) MS Office
3 3 (5.77%) MS PowerPoint
Business Applications
1 3 (5.77%) Visualfiles
Cloud Services
1 9 (17.31%) SaaS
Communications & Networking
1 6 (11.54%) LAN
1 6 (11.54%) VoIP
1 6 (11.54%) WAN
2 5 (9.62%) DHCP
2 5 (9.62%) DNS
3 4 (7.69%) Internet
3 4 (7.69%) SAN
4 3 (5.77%) VPN
5 2 (3.85%) ADSL
5 2 (3.85%) Firewall
5 2 (3.85%) MPLS
5 2 (3.85%) TCP/IP
Database & Business Intelligence
1 1 (1.92%) SQL Server
1 1 (1.92%) SQL Server 2008
General
1 4 (7.69%) Legal
2 3 (5.77%) Law
3 2 (3.85%) Finance
Libraries, Frameworks & Software Standards
1 1 (1.92%) .NET
Miscellaneous
1 11 (21.15%) Analytical Skills
2 8 (15.38%) Computer Science
3 2 (3.85%) Blackberry
4 1 (1.92%) Client/Server
4 1 (1.92%) Data Centre
4 1 (1.92%) Enterprise Software
4 1 (1.92%) Video Conferencing
Operating Systems
1 41 (78.85%) Windows
2 32 (61.54%) Windows Server
3 8 (15.38%) Windows 7
4 5 (9.62%) Windows Server 2008
5 2 (3.85%) Windows Server 2003
Processes & Methodologies
1 20 (38.46%) Time Management
2 9 (17.31%) ITIL
3 4 (7.69%) Case Management
4 3 (5.77%) Penetration Testing
5 2 (3.85%) Application Packaging
5 2 (3.85%) Incident Management
6 1 (1.92%) B2B
6 1 (1.92%) Capacity Planning
6 1 (1.92%) Chat Support
6 1 (1.92%) Customer Requirements
6 1 (1.92%) Disaster Recovery
Programming Languages
1 17 (32.69%) SQL
2 1 (1.92%) VB
Qualifications
1 8 (15.38%) Degree
2 6 (11.54%) Microsoft Certification
3 5 (9.62%) CCNA
3 5 (9.62%) Cisco Certification
4 3 (5.77%) MCSA
4 3 (5.77%) MCSE
Quality Assurance & Compliance
1 20 (38.46%) SLA
System Software
1 41 (78.85%) Active Directory
2 10 (19.23%) VMware Infrastructure
3 2 (3.85%) Terminal Services
4 1 (1.92%) Hyper-V
Systems Management
1 2 (3.85%) SCCM
1 2 (3.85%) SCOM
Vendors
1 18 (34.62%) Microsoft
2 15 (28.85%) VMware
3 5 (9.62%) Cisco
4 3 (5.77%) Avaya
4 3 (5.77%) HP
4 3 (5.77%) LexisNexis
5 2 (3.85%) Citrix
5 2 (3.85%) Dell
5 2 (3.85%) SonicWALL
5 2 (3.85%) WatchGuard
6 1 (1.92%) Google
Leeds, West Yorkshire
Mortimer Spinks
Posted: 3 days ago