The median annual salary for a 2nd Line Support was £26,000 in advertised job vacancies in Leeds during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 118 134 166
Rank change year-on-year +16 +32  
Permanent jobs requiring a 2nd Line Support 40 33 16
As % of all permanent IT jobs advertised in Leeds 1.59% 1.13% 0.48%
As % of the Job Titles category 1.64% 1.15% 0.49%
Number of salaries quoted 38 32 9
Median salary £26,000 £25,000 £21,000
Median salary % change year-on-year +4.00% +19.04%  
90% offered a salary of more than £19,500 £18,220 £20,800
10% offered a salary of more than £35,000 £30,000 £25,500
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Leeds. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Leeds
Permanent job vacancies with a job title containing a recognized job role 2436 2863 3235
As % of all permanent IT job vacancies advertised in Leeds 97.13% 97.88% 98.03%
Number of salaries quoted 2021 2371 2562
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% -  
90% offered a salary of more than £26,000 £25,000 £27,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in Leeds

The job posting trend of jobs advertised in Leeds that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Leeds

2nd Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Leeds.

Salary trend for 2nd Line Support in Leeds

2nd Line Support
Salary Histogram in Leeds

The salary distribution of IT jobs citing 2nd Line Support in Leeds over the 3 months to 24 June 2017.

Salary histogram for 2nd Line Support in Leeds

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Leeds

For the 6 months to 24 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring 2nd Line Support in the job title.

1 73 (84.88%) Windows
2 62 (72.09%) Active Directory
3 55 (63.95%) Microsoft
4 43 (50.00%) Microsoft Office
5 39 (45.35%) Windows Server
6 34 (39.53%) MS Exchange
7 27 (31.40%) VMware
7 27 (31.40%) Windows Server 2008
8 26 (30.23%) SQL
9 25 (29.07%) Time Management
10 22 (25.58%) SLA
10 22 (25.58%) ITIL
11 20 (23.26%) Windows Server 2012
12 19 (22.09%) VMware Infrastructure
13 17 (19.77%) Microsoft Excel
14 16 (18.60%) Microsoft PowerPoint
15 15 (17.44%) Microsoft Certification
15 15 (17.44%) Windows 7
16 14 (16.28%) CCNA
16 14 (16.28%) Cisco Certification
17 13 (15.12%) DHCP
17 13 (15.12%) DNS
18 11 (12.79%) Firewall
19 10 (11.63%) LAN
19 10 (11.63%) WAN
19 10 (11.63%) Windows XP
19 10 (11.63%) Windows Server 2003
19 10 (11.63%) Analytical Skills
20 8 (9.30%) VPN
20 8 (9.30%) Windows 10

2nd Line Support Skill Set
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (39.53%) MS Exchange
2 6 (6.98%) Exchange Server 2003
3 5 (5.81%) Exchange Server 2013
4 3 (3.49%) Blackberry Enterprise Server
4 3 (3.49%) Exchange Server 2010
4 3 (3.49%) Skype for Business
5 2 (2.33%) IIS
6 1 (1.16%) Apache
6 1 (1.16%) SharePoint
6 1 (1.16%) SharePoint 2010
Applications
1 43 (50.00%) Microsoft Office
2 17 (19.77%) Microsoft Excel
3 16 (18.60%) Microsoft PowerPoint
4 1 (1.16%) MS Visio
Business Applications
1 1 (1.16%) Visualfiles
Cloud Services
1 6 (6.98%) SaaS
2 3 (3.49%) Office 365
3 2 (2.33%) Mimecast
Communications & Networking
1 13 (15.12%) DHCP
1 13 (15.12%) DNS
2 11 (12.79%) Firewall
3 10 (11.63%) LAN
3 10 (11.63%) WAN
4 8 (9.30%) VPN
5 4 (4.65%) SAN
6 3 (3.49%) FTP
6 3 (3.49%) Remote Desktop
6 3 (3.49%) VoIP
7 2 (2.33%) Internet
7 2 (2.33%) Skype
7 2 (2.33%) TCP/IP
8 1 (1.16%) MPLS
8 1 (1.16%) VLAN
Database & Business Intelligence
1 6 (6.98%) SQL Server
2 3 (3.49%) Crystal Reports
2 3 (3.49%) Data Mining
2 3 (3.49%) SQL Server Reporting Services
General
1 6 (6.98%) Law
2 5 (5.81%) Legal
3 4 (4.65%) Telecoms
4 3 (3.49%) Automotive
4 3 (3.49%) Manufacturing
5 1 (1.16%) Electronics
5 1 (1.16%) Finance
5 1 (1.16%) Games
5 1 (1.16%) Military
Libraries, Frameworks & Software Standards
1 1 (1.16%) CSS
1 1 (1.16%) HTML
Miscellaneous
1 10 (11.63%) Analytical Skills
2 6 (6.98%) Computer Science
3 5 (5.81%) Blackberry
3 5 (5.81%) Replication
4 4 (4.65%) Management Information System
5 3 (3.49%) iPad
5 3 (3.49%) RSA SecurID
6 1 (1.16%) Client/Server
6 1 (1.16%) Data Centre
6 1 (1.16%) e-Learning
6 1 (1.16%) FMCG
6 1 (1.16%) iPhone
Operating Systems
1 73 (84.88%) Windows
2 39 (45.35%) Windows Server
3 27 (31.40%) Windows Server 2008
4 20 (23.26%) Windows Server 2012
5 15 (17.44%) Windows 7
6 10 (11.63%) Windows Server 2003
6 10 (11.63%) Windows XP
7 8 (9.30%) Windows 10
8 3 (3.49%) Android
8 3 (3.49%) Windows 8
8 3 (3.49%) Windows Vista
9 1 (1.16%) Apple iOS
9 1 (1.16%) Unix
Processes & Methodologies
1 25 (29.07%) Time Management
2 22 (25.58%) ITIL
3 5 (5.81%) Case Management
4 3 (3.49%) B2B
4 3 (3.49%) Change Management
4 3 (3.49%) Coaching
4 3 (3.49%) ERP
4 3 (3.49%) Penetration Testing
5 2 (2.33%) Disaster Recovery
5 2 (2.33%) Email Filtering
5 2 (2.33%) Hardware Maintenance
5 2 (2.33%) Kalman Filter
5 2 (2.33%) Service Management
5 2 (2.33%) Technical Analysis
5 2 (2.33%) Web Filtering
6 1 (1.16%) Capacity Planning
6 1 (1.16%) Chat Support
6 1 (1.16%) Patch Management
6 1 (1.16%) Process Improvement
6 1 (1.16%) Ticket Management
Programming Languages
1 26 (30.23%) SQL
2 1 (1.16%) C
Qualifications
1 15 (17.44%) Microsoft Certification
2 14 (16.28%) CCNA
2 14 (16.28%) Cisco Certification
3 7 (8.14%) Degree
4 6 (6.98%) MCSE
5 4 (4.65%) MCSA
6 2 (2.33%) ITIL Foundation Certificate
7 1 (1.16%) A+ Certification
7 1 (1.16%) Computer Science Degree
7 1 (1.16%) HNC
7 1 (1.16%) HND
7 1 (1.16%) MCDST
7 1 (1.16%) MCITP
7 1 (1.16%) MCTS
7 1 (1.16%) SC Cleared
7 1 (1.16%) Security Cleared
Quality Assurance & Compliance
1 22 (25.58%) SLA
System Software
1 62 (72.09%) Active Directory
2 19 (22.09%) VMware Infrastructure
3 5 (5.81%) Terminal Server
4 2 (2.33%) Hyper-V
5 1 (1.16%) Firmware
5 1 (1.16%) Microsoft Virtual Server
5 1 (1.16%) Terminal Services
5 1 (1.16%) Virtual Servers
5 1 (1.16%) XenApp
5 1 (1.16%) XenDesktop
Systems Management
1 3 (3.49%) Microsoft Data Protection Manager
1 3 (3.49%) Norton AntiVirus
2 1 (1.16%) Backup Exec
2 1 (1.16%) SCCM
Vendors
1 55 (63.95%) Microsoft
2 27 (31.40%) VMware
3 7 (8.14%) Avaya
4 5 (5.81%) Citrix
5 4 (4.65%) Cisco
5 4 (4.65%) Symantec
6 3 (3.49%) CheckPoint
6 3 (3.49%) CommVault
6 3 (3.49%) HP
6 3 (3.49%) SAP
7 2 (2.33%) Samsung
8 1 (1.16%) Apple
8 1 (1.16%) Dell
8 1 (1.16%) LexisNexis
8 1 (1.16%) Sage
8 1 (1.16%) SonicWALL
8 1 (1.16%) Xerox
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £16,000 to £20,000 per annum plus excellent benefits
Posted: 2 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £18,000 to £21,000 per annum plus additional benefits
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £23000 - £25000 per annum + pension
Posted: 5 days ago
Leeds
Ampersand Consulting
Salary: £40000 per annum + Fantastic Benefits
Posted: 17 days ago
Leeds
Transition Partners
Salary: £30,000 - £40,000 per year
Posted: 18 days ago