2nd Line Support Jobs in Leeds

Second Line Support
West Yorkshire > Leeds

The median Second Line Support salary in Leeds is £29,250 per year, according to job vacancies posted during the 6 months leading to 30 April 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 Apr 2025
Same period 2024 Same period 2023
Rank 61 119 157
Rank change year-on-year +58 +38 +32
Permanent jobs requiring a 2nd Line Support 19 14 25
As % of all permanent jobs advertised in Leeds 2.47% 0.62% 0.82%
As % of the Job Titles category 2.63% 0.64% 0.87%
Number of salaries quoted 18 14 23
10th Percentile - £29,000 £25,196
25th Percentile £26,750 £29,750 £27,000
Median annual salary (50th Percentile) £29,250 £32,500 £32,500
Median % change year-on-year -10.00% - +18.18%
75th Percentile £31,250 £33,750 £34,308
90th Percentile - £35,675 £40,110
West Yorkshire median annual salary £29,250 £30,500 £31,000
% change year-on-year -4.10% -1.61% +16.98%

All Permanent IT Job Vacancies
Leeds

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Leeds with a recognized job title 722 2,185 2,888
% of permanent jobs with a recognized job title 93.77% 96.00% 95.19%
Number of salaries quoted 498 1,574 1,728
10th Percentile £28,838 £31,250 £32,000
25th Percentile £40,013 £40,000 £41,250
Median annual salary (50th Percentile) £55,250 £53,000 £55,000
Median % change year-on-year +4.25% -3.64% -
75th Percentile £77,500 £70,000 £74,156
90th Percentile £97,500 £84,964 £86,250
West Yorkshire median annual salary £57,500 £50,500 £55,000
% change year-on-year +13.86% -8.18% +4.76%

2nd Line Support
Job Vacancy Trend in Leeds

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for 2nd Line Support in Leeds

2nd Line Support
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing 2nd Line Support in Leeds.

Salary trend for 2nd Line Support in Leeds

2nd Line Support
Salary Histogram in Leeds

Salary distribution for jobs citing 2nd Line Support in Leeds over the 6 months to 30 April 2025.

Salary histogram for 2nd Line Support in Leeds

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Leeds

For the 6 months to 30 April 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring 2nd Line Support in the job title.

1 17 (89.47%) Active Directory
2 16 (84.21%) Cisco IOS
2 16 (84.21%) Mac OS X
2 16 (84.21%) Law
2 16 (84.21%) Python
2 16 (84.21%) Cisco
2 16 (84.21%) Windows
2 16 (84.21%) Linux
3 8 (42.11%) Degree
3 8 (42.11%) SharePoint
4 7 (36.84%) MCSA
4 7 (36.84%) SQL
4 7 (36.84%) Cisco Certification
4 7 (36.84%) Microsoft Certification
4 7 (36.84%) Service Delivery
4 7 (36.84%) Wireless
4 7 (36.84%) CCNP
4 7 (36.84%) Windows 10
4 7 (36.84%) Windows Server
5 2 (10.53%) Analytical Skills
5 2 (10.53%) ITIL
6 1 (5.26%) ERP
6 1 (5.26%) Microsoft Exchange
6 1 (5.26%) LAN
6 1 (5.26%) WAN
6 1 (5.26%) VPN
6 1 (5.26%) Veritas
6 1 (5.26%) Microsoft
6 1 (5.26%) CRM
6 1 (5.26%) Finance

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (42.11%) SharePoint
2 1 (5.26%) Microsoft Exchange
Cloud Services
1 1 (5.26%) Microsoft 365
1 1 (5.26%) OneDrive
Communications & Networking
1 16 (84.21%) Cisco IOS
2 7 (36.84%) Wireless
3 1 (5.26%) LAN
3 1 (5.26%) VPN
3 1 (5.26%) WAN
General
1 16 (84.21%) Law
2 2 (10.53%) Analytical Skills
3 1 (5.26%) Finance
Miscellaneous
1 1 (5.26%) Educational Technology
1 1 (5.26%) Enterprise Software
Operating Systems
1 16 (84.21%) Linux
1 16 (84.21%) Mac OS X
1 16 (84.21%) Windows
2 7 (36.84%) Windows 10
2 7 (36.84%) Windows Server
Processes & Methodologies
1 7 (36.84%) Service Delivery
2 2 (10.53%) ITIL
3 1 (5.26%) Business Continuity
3 1 (5.26%) Coaching
3 1 (5.26%) Computer Science
3 1 (5.26%) CRM
3 1 (5.26%) Decision-Making
3 1 (5.26%) ERP
3 1 (5.26%) Problem Management
3 1 (5.26%) Problem-Solving
Programming Languages
1 16 (84.21%) Python
2 7 (36.84%) SQL
Qualifications
1 8 (42.11%) Degree
2 7 (36.84%) CCNP
2 7 (36.84%) Cisco Certification
2 7 (36.84%) MCSA
2 7 (36.84%) Microsoft Certification
3 1 (5.26%) Computer Science Degree
3 1 (5.26%) ITIL Foundation Certificate
System Software
1 17 (89.47%) Active Directory
Systems Management
1 1 (5.26%) Backup Exec
1 1 (5.26%) Microsoft Intune
1 1 (5.26%) SCCM
Vendors
1 16 (84.21%) Cisco
2 1 (5.26%) Microsoft
2 1 (5.26%) Veritas