Period
to 7 August 2020

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 7 August 2020 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
6 months to
7 Aug 2020
Same period 2019 Same period 2018
Rank 86 110 94
Rank change year-on-year +24 -16 +13
Permanent jobs citing CRM 34 67 121
As % of all permanent jobs advertised in Leeds 2.07% 2.15% 2.63%
As % of the Processes & Methodologies category 2.21% 2.33% 2.82%
Number of salaries quoted 36 66 124
Median annual salary £42,500 £50,000 £45,625
Median salary % change year-on-year -15.00% +9.59% +4.29%
10th Percentile £26,875 £36,250 £31,250
90th Percentile £71,250 £73,625 £62,500
West Yorkshire median annual salary £40,000 £50,000 £45,000
% change year-on-year -20.00% +11.11% -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Permanent vacancies with a requirement for process or methodology skills 1,537 2,877 4,296
As % of all permanent IT jobs advertised in Leeds 93.61% 92.39% 93.53%
Number of salaries quoted 1,294 2,474 3,602
Median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - -
10th Percentile £31,250 £30,000 £27,500
90th Percentile £70,000 £67,500 £65,000
West Yorkshire median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - +5.88%

CRM
Job Vacancy Trend in Leeds

Job postings citing CRM as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for CRM in Leeds

CRM
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing CRM in Leeds.

Salary trend for CRM in Leeds

CRM
Salary Histogram in Leeds

Salary distribution for jobs citing CRM in Leeds over the 6 months to 7 August 2020.

Salary histogram for CRM in Leeds

For the 6 months to 7 August 2020, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region with a requirement for CRM.

1 15 (44.12%) Microsoft
2 14 (41.18%) Azure
3 10 (29.41%) AWS
4 9 (26.47%) Dynamics CRM
4 9 (26.47%) Agile Software Development
4 9 (26.47%) MySQL
4 9 (26.47%) Windows
5 8 (23.53%) JavaScript
5 8 (23.53%) PHP
5 8 (23.53%) Finance
5 8 (23.53%) Workflow
5 8 (23.53%) Marketing
6 7 (20.59%) jQuery
6 7 (20.59%) Salesforce.com
6 7 (20.59%) Microsoft Office
6 7 (20.59%) ITIL
6 7 (20.59%) Windows Server
6 7 (20.59%) Elite 3E
6 7 (20.59%) Intapp
7 6 (17.65%) Problem-Solving
7 6 (17.65%) Business Intelligence
7 6 (17.65%) SQL Server
7 6 (17.65%) Law
7 6 (17.65%) Web Development
8 5 (14.71%) Xen
8 5 (14.71%) Degree
8 5 (14.71%) ISO/IEC 27001
8 5 (14.71%) ITIL V3
8 5 (14.71%) Laravel
8 5 (14.71%) Office 365

CRM
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (14.71%) SharePoint
2 2 (5.88%) Anypoint
2 2 (5.88%) CMS
2 2 (5.88%) Umbraco
Applications
1 7 (20.59%) Microsoft Office
2 2 (5.88%) Microsoft Excel
Business Applications
1 9 (26.47%) Dynamics CRM
2 7 (20.59%) Elite 3E
3 5 (14.71%) Carpe Diem
4 4 (11.76%) Sage CRM
5 2 (5.88%) Salesforce.com CRM
Cloud Services
1 14 (41.18%) Azure
2 10 (29.41%) AWS
3 5 (14.71%) Office 365
3 5 (14.71%) Power Platform
4 4 (11.76%) Dynamics 365
5 2 (5.88%) Force.com
5 2 (5.88%) Mimecast
5 2 (5.88%) SaaS
5 2 (5.88%) Salesforce Sales Cloud
5 2 (5.88%) Salesforce Service Cloud
6 1 (2.94%) PaaS
Communications & Networking
1 5 (14.71%) Firewall
1 5 (14.71%) LAN
1 5 (14.71%) VoIP
1 5 (14.71%) WAN
2 2 (5.88%) 3G
2 2 (5.88%) 4G
2 2 (5.88%) Remote Desktop
2 2 (5.88%) TCP/IP
2 2 (5.88%) Wi-Fi
Database & Business Intelligence
1 9 (26.47%) MySQL
2 6 (17.65%) SQL Server
3 5 (14.71%) Power BI
4 1 (2.94%) Data Warehouse
4 1 (2.94%) Redis
4 1 (2.94%) SQL Server 2014
Development Applications
1 1 (2.94%) Visual Studio
General
1 8 (23.53%) Finance
1 8 (23.53%) Marketing
2 6 (17.65%) Law
3 1 (2.94%) Back Office
3 1 (2.94%) Legal
3 1 (2.94%) Retail
Job Titles
1 13 (38.24%) Developer
2 7 (20.59%) PHP Developer
3 5 (14.71%) IT Technician
4 3 (8.82%) Analyst
4 3 (8.82%) Senior IT Technician
4 3 (8.82%) Senior Technician
5 2 (5.88%) Architect
5 2 (5.88%) Business Development Executive
5 2 (5.88%) IT Support
5 2 (5.88%) IT Support Technician
5 2 (5.88%) Lead Architect
5 2 (5.88%) Lead Developer
5 2 (5.88%) Pega Architect
5 2 (5.88%) Salesforce Developer
5 2 (5.88%) Service Analyst
5 2 (5.88%) Software Developer
5 2 (5.88%) Support Analyst
5 2 (5.88%) Support Technician
5 2 (5.88%) Systems Architect
6 1 (2.94%) C# Developer
Libraries, Frameworks & Software Standards
1 7 (20.59%) jQuery
2 5 (14.71%) HTML
2 5 (14.71%) Laravel
2 5 (14.71%) ODBC
3 4 (11.76%) Vue.js
3 4 (11.76%) XML
4 3 (8.82%) .NET
4 3 (8.82%) CSS
4 3 (8.82%) LAMP
4 3 (8.82%) React
4 3 (8.82%) SOAP
4 3 (8.82%) Symfony
5 2 (5.88%) JSON
5 2 (5.88%) Visualforce
5 2 (5.88%) Web Services
6 1 (2.94%) AngularJS
6 1 (2.94%) RESTful
6 1 (2.94%) Sass
6 1 (2.94%) Twitter Bootstrap
6 1 (2.94%) Zend Framework
Miscellaneous
1 5 (14.71%) Client/Server
2 4 (11.76%) Management Information System
3 2 (5.88%) Enterprise Software
3 2 (5.88%) iPad
3 2 (5.88%) iPhone
4 1 (2.94%) Social Media
Operating Systems
1 9 (26.47%) Windows
2 7 (20.59%) Windows Server
3 2 (5.88%) Android
3 2 (5.88%) Windows Server 2003
Processes & Methodologies
1 9 (26.47%) Agile Software Development
2 8 (23.53%) Workflow
3 7 (20.59%) ITIL
4 6 (17.65%) Business Intelligence
4 6 (17.65%) Problem-Solving
4 6 (17.65%) Web Development
5 5 (14.71%) Front End Development
5 5 (14.71%) ITIL V3
5 5 (14.71%) Practice Management
5 5 (14.71%) Service Management
5 5 (14.71%) Tech Ops
6 3 (8.82%) IT Strategy
7 2 (5.88%) Coaching
7 2 (5.88%) Customer Engagement
7 2 (5.88%) Lead Generation
7 2 (5.88%) Mentoring
7 2 (5.88%) SDLC
7 2 (5.88%) Task Automation
7 2 (5.88%) Technical Architecture
7 2 (5.88%) Unit Testing
Programming Languages
1 8 (23.53%) JavaScript
1 8 (23.53%) PHP
2 5 (14.71%) SQL
2 5 (14.71%) T-SQL
3 4 (11.76%) C#
4 2 (5.88%) Apex Code
Qualifications
1 5 (14.71%) Degree
2 4 (11.76%) Microsoft Certification
3 2 (5.88%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (14.71%) ISO/IEC 27001
2 2 (5.88%) SLA
System Software
1 5 (14.71%) Virtual Desktop
1 5 (14.71%) Xen
2 2 (5.88%) Active Directory
Vendors
1 15 (44.12%) Microsoft
2 7 (20.59%) Intapp
2 7 (20.59%) Salesforce.com
3 5 (14.71%) Citrix
3 5 (14.71%) iManage
4 4 (11.76%) Sage
5 2 (5.88%) McAfee
5 2 (5.88%) MuleSoft
5 2 (5.88%) Pardot
5 2 (5.88%) Pega
5 2 (5.88%) Sophos
6 1 (2.94%) Zend