Period
to 6 June 2020

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 6 June 2020 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
6 months to
6 Jun 2020
Same period 2019 Same period 2018
Rank 104 107 102
Rank change year-on-year +3 -5 -6
Permanent jobs citing CRM 40 70 126
As % of all permanent jobs advertised in Leeds 1.78% 2.27% 2.64%
As % of the Processes & Methodologies category 1.89% 2.44% 2.78%
Number of salaries quoted 35 68 112
Median annual salary £42,500 £50,000 £45,000
Median salary % change year-on-year -15.00% +11.11% -
10th Percentile £26,650 £33,000 £30,300
90th Percentile £76,000 £75,000 £62,500
West Yorkshire median annual salary £41,250 £50,000 £45,000
% change year-on-year -17.50% +11.11% -5.26%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Permanent vacancies with a requirement for process or methodology skills 2,116 2,864 4,536
As % of all permanent IT jobs advertised in Leeds 94.34% 92.84% 94.92%
Number of salaries quoted 1,766 2,467 3,806
Median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - +3.45%
10th Percentile £30,000 £30,000 £28,500
90th Percentile £71,250 £67,500 £65,000
West Yorkshire median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

CRM
Job Vacancy Trend in Leeds

Job postings citing CRM as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for CRM in Leeds

CRM
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing CRM in Leeds.

Salary trend for CRM in Leeds

CRM
Salary Histogram in Leeds

Salary distribution for jobs citing CRM in Leeds over the 6 months to 6 June 2020.

Salary histogram for CRM in Leeds

For the 6 months to 6 June 2020, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region with a requirement for CRM.

1 16 (40.00%) AWS
2 15 (37.50%) Azure
3 14 (35.00%) Microsoft
4 12 (30.00%) PHP
4 12 (30.00%) Windows
4 12 (30.00%) Finance
5 11 (27.50%) Agile Software Development
5 11 (27.50%) jQuery
5 11 (27.50%) MySQL
6 10 (25.00%) Web Development
7 9 (22.50%) Workflow
7 9 (22.50%) Laravel
7 9 (22.50%) Business Intelligence
7 9 (22.50%) Front End Development
8 8 (20.00%) Vue.js
8 8 (20.00%) Problem-Solving
8 8 (20.00%) Dynamics CRM
9 7 (17.50%) LAMP
9 7 (17.50%) SQL Server
9 7 (17.50%) SQL
9 7 (17.50%) ITIL
9 7 (17.50%) Elite 3E
9 7 (17.50%) Intapp
9 7 (17.50%) Windows Server
10 6 (15.00%) Virtual Desktop
10 6 (15.00%) Power BI
10 6 (15.00%) Carpe Diem
10 6 (15.00%) iManage
10 6 (15.00%) Power Platform
10 6 (15.00%) Tech Ops

CRM
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.00%) SharePoint
2 3 (7.50%) Umbraco
3 2 (5.00%) CMS
4 1 (2.50%) CICS
4 1 (2.50%) Confluence
Applications
1 6 (15.00%) Microsoft Office
2 2 (5.00%) Microsoft Excel
Business Applications
1 8 (20.00%) Dynamics CRM
2 7 (17.50%) Elite 3E
3 6 (15.00%) Carpe Diem
4 4 (10.00%) Sage CRM
Cloud Services
1 16 (40.00%) AWS
2 15 (37.50%) Azure
3 6 (15.00%) Power Platform
4 5 (12.50%) Office 365
5 4 (10.00%) Dynamics 365
6 1 (2.50%) Mimecast
6 1 (2.50%) PaaS
Communications & Networking
1 5 (12.50%) Firewall
1 5 (12.50%) LAN
1 5 (12.50%) VoIP
1 5 (12.50%) WAN
2 1 (2.50%) 3G
2 1 (2.50%) 4G
2 1 (2.50%) CTI
2 1 (2.50%) Remote Desktop
2 1 (2.50%) TCP/IP
2 1 (2.50%) Wi-Fi
Database & Business Intelligence
1 11 (27.50%) MySQL
2 7 (17.50%) SQL Server
3 6 (15.00%) Power BI
4 3 (7.50%) Data Warehouse
5 1 (2.50%) DB2
5 1 (2.50%) Redis
5 1 (2.50%) SQL Server 2014
Development Applications
1 2 (5.00%) Visual Studio
2 1 (2.50%) JIRA
General
1 12 (30.00%) Finance
2 4 (10.00%) Law
2 4 (10.00%) Marketing
3 2 (5.00%) Legal
4 1 (2.50%) Back Office
4 1 (2.50%) Manufacturing
4 1 (2.50%) Retail
Job Titles
1 16 (40.00%) Developer
2 11 (27.50%) PHP Developer
3 5 (12.50%) IT Technician
4 3 (7.50%) Architect
4 3 (7.50%) Senior Developer
4 3 (7.50%) Senior IT Technician
4 3 (7.50%) Senior PHP Developer
4 3 (7.50%) Senior Technician
4 3 (7.50%) Software Developer
5 2 (5.00%) Analyst
5 2 (5.00%) CRM Manager
5 2 (5.00%) Head of Technology
5 2 (5.00%) IT Support
5 2 (5.00%) IT Support Technician
5 2 (5.00%) Lead Architect
5 2 (5.00%) Pega Architect
5 2 (5.00%) Support Technician
5 2 (5.00%) Systems Architect
6 1 (2.50%) Applications Engineer
6 1 (2.50%) Azure Developer
Libraries, Frameworks & Software Standards
1 11 (27.50%) jQuery
2 9 (22.50%) Laravel
3 8 (20.00%) Vue.js
4 7 (17.50%) LAMP
5 6 (15.00%) ODBC
6 5 (12.50%) HTML
7 4 (10.00%) .NET
8 3 (7.50%) React
8 3 (7.50%) Symfony
8 3 (7.50%) XML
9 2 (5.00%) CSS
10 1 (2.50%) AngularJS
10 1 (2.50%) EDI
10 1 (2.50%) RESTful
10 1 (2.50%) Sass
10 1 (2.50%) SOAP
10 1 (2.50%) Twitter Bootstrap
10 1 (2.50%) Zend Framework
Miscellaneous
1 5 (12.50%) Client/Server
2 4 (10.00%) Management Information System
3 2 (5.00%) Enterprise Software
4 1 (2.50%) Analytical Skills
4 1 (2.50%) iPad
4 1 (2.50%) iPhone
Operating Systems
1 12 (30.00%) Windows
2 7 (17.50%) Windows Server
3 1 (2.50%) Android
3 1 (2.50%) Linux
3 1 (2.50%) Unix
3 1 (2.50%) Windows Server 2003
Processes & Methodologies
1 11 (27.50%) Agile Software Development
2 10 (25.00%) Web Development
3 9 (22.50%) Business Intelligence
3 9 (22.50%) Front End Development
3 9 (22.50%) Workflow
4 8 (20.00%) Problem-Solving
5 7 (17.50%) ITIL
6 6 (15.00%) ITIL V3
6 6 (15.00%) Practice Management
6 6 (15.00%) Service Management
6 6 (15.00%) Tech Ops
7 4 (10.00%) Stakeholder Management
8 3 (7.50%) Information Security
8 3 (7.50%) IT Strategy
8 3 (7.50%) Server Management
8 3 (7.50%) Web Design
9 2 (5.00%) Asset Management
9 2 (5.00%) DevOps
9 2 (5.00%) Task Automation
9 2 (5.00%) Thought Leadership
Programming Languages
1 12 (30.00%) PHP
2 7 (17.50%) SQL
3 6 (15.00%) T-SQL
4 5 (12.50%) JavaScript
5 4 (10.00%) C#
6 2 (5.00%) C
7 1 (2.50%) COBOL
7 1 (2.50%) Java
7 1 (2.50%) Python
Qualifications
1 5 (12.50%) Degree
2 4 (10.00%) Microsoft Certification
3 1 (2.50%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (15.00%) ISO/IEC 27001
2 1 (2.50%) SLA
System Software
1 6 (15.00%) Virtual Desktop
2 5 (12.50%) Xen
3 1 (2.50%) Active Directory
Vendors
1 14 (35.00%) Microsoft
2 7 (17.50%) Intapp
3 6 (15.00%) iManage
4 5 (12.50%) Citrix
4 5 (12.50%) Salesforce.com
5 4 (10.00%) Pega
5 4 (10.00%) Sage
6 1 (2.50%) Avaya
6 1 (2.50%) Cisco
6 1 (2.50%) Genesys
6 1 (2.50%) IBM
6 1 (2.50%) McAfee
6 1 (2.50%) Mitel
6 1 (2.50%) SAP
6 1 (2.50%) Sophos
6 1 (2.50%) Zend