Period
to 23 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 23 January 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 116 105 71
Rank change year-on-year -11 -34 +21
Permanent jobs citing CRM 106 142 254
As % of all permanent IT jobs advertised in Leeds 2.22% 2.69% 3.76%
As % of the Processes & Methodologies category 2.39% 2.97% 4.13%
Number of salaries quoted 78 110 182
Leeds median annual salary £40,000 £45,000 £50,000
Median salary % change year-on-year -11.11% -10.00% -4.76%
10th Percentile £24,925 £25,000 £31,750
90th Percentile £62,375 £77,500 £75,000
West Yorkshire median annual salary £41,125 £45,000 £45,000
% change year-on-year -8.61% - -5.26%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Permanent vacancies with a requirement for process or methodology skills 4,433 4,774 6,152
As % of all permanent IT jobs advertised in Leeds 92.72% 90.37% 91.11%
Number of salaries quoted 3,764 4,097 5,010
Leeds median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £28,500 £26,750 £27,500
90th Percentile £62,500 £60,000 £61,250
West Yorkshire median annual salary £43,000 £42,500 £42,500
% change year-on-year +1.18% - +6.25%

CRM
Job Vacancy Trend in Leeds

Job postings citing CRM as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for CRM in Leeds

CRM
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Leeds.

Salary trend for CRM in Leeds

CRM
Salary Histogram in Leeds

The salary distribution of IT jobs citing CRM in Leeds over the 6 months to 23 January 2018.

Salary histogram for CRM in Leeds

For the 6 months to 23 January 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region with a requirement for CRM.

1 44 (41.51%) Dynamics CRM
2 36 (33.96%) Microsoft
3 29 (27.36%) SQL
3 29 (27.36%) SQL Server
4 26 (24.53%) Salesforce.com
5 21 (19.81%) ERP
6 20 (18.87%) Project Management
7 18 (16.98%) SAP
7 18 (16.98%) C#
7 18 (16.98%) Agile Software Development
8 17 (16.04%) Marketing
9 16 (15.09%) Change Management
10 15 (14.15%) Finance
10 15 (14.15%) Data Management
11 14 (13.21%) HTML
12 13 (12.26%) Salesforce.com CRM
13 12 (11.32%) Java
13 12 (11.32%) SharePoint
13 12 (11.32%) Windows
14 11 (10.38%) ITIL
14 11 (10.38%) Web Services
14 11 (10.38%) Information Security
14 11 (10.38%) SQL Server Integration Services
14 11 (10.38%) Retail
14 11 (10.38%) Email Marketing
14 11 (10.38%) Marketing Automation
15 10 (9.43%) Stakeholder Management
15 10 (9.43%) ETL
15 10 (9.43%) Visual Studio
16 9 (8.49%) .NET

CRM
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (11.32%) SharePoint
2 7 (6.60%) MS Exchange
3 4 (3.77%) CMS
4 2 (1.89%) Umbraco
Applications
1 8 (7.55%) Microsoft Office
2 3 (2.83%) Microsoft Excel
3 2 (1.89%) Microsoft Project
4 1 (0.94%) Adobe Illustrator
4 1 (0.94%) Photoshop
Business Applications
1 44 (41.51%) Dynamics CRM
2 13 (12.26%) Salesforce.com CRM
3 7 (6.60%) Eloqua
4 5 (4.72%) Carpe Diem
4 5 (4.72%) Elite 3E
5 4 (3.77%) Adobe Campaign
6 3 (2.83%) NetSuite
7 2 (1.89%) Dynamics AX
7 2 (1.89%) Magento
7 2 (1.89%) SAP Business One
8 1 (0.94%) JDE OneWorld
Cloud Services
1 6 (5.66%) Silverpop
2 4 (3.77%) Dynamics 365
3 3 (2.83%) Microsoft Azure
3 3 (2.83%) Office 365
4 2 (1.89%) CheetahMail
4 2 (1.89%) Google Analytics
4 2 (1.89%) Responsys
5 1 (0.94%) MailChimp
Communications & Networking
1 4 (3.77%) Internet
1 4 (3.77%) WAN
2 1 (0.94%) DHCP
2 1 (0.94%) DNS
2 1 (0.94%) Firewall
2 1 (0.94%) LAN
2 1 (0.94%) Remote Desktop
Database & Business Intelligence
1 29 (27.36%) SQL Server
2 11 (10.38%) SQL Server Integration Services
3 7 (6.60%) SQL Server Reporting Services
4 6 (5.66%) Data Warehouse
5 5 (4.72%) Crystal Reports
6 2 (1.89%) Big Data
6 2 (1.89%) BusinessObjects
6 2 (1.89%) Hadoop
6 2 (1.89%) SQL Server 2012
6 2 (1.89%) SQL Server 2016
6 2 (1.89%) SQL Server Analysis Services
7 1 (0.94%) Azure SQL Database
7 1 (0.94%) SAP Data Services
7 1 (0.94%) SQL Server 2008
Development Applications
1 10 (9.43%) Visual Studio
2 3 (2.83%) Selenium
2 3 (2.83%) SoapUI
2 3 (2.83%) WebDriver
3 1 (0.94%) Dreamweaver
3 1 (0.94%) Team Foundation Server
General
1 17 (16.04%) Marketing
2 15 (14.15%) Finance
3 11 (10.38%) Retail
4 8 (7.55%) Advertising
5 6 (5.66%) Legal
6 2 (1.89%) Games
Job Titles
1 24 (22.64%) Analyst
2 22 (20.75%) Developer
3 13 (12.26%) Support Analyst
4 11 (10.38%) Architect
4 11 (10.38%) Project Manager
4 11 (10.38%) Solutions Architect
5 9 (8.49%) Administrator
5 9 (8.49%) Applications Support
5 9 (8.49%) IT Manager
6 8 (7.55%) CRM Architect
6 8 (7.55%) CRM Solutions Architect
6 8 (7.55%) IT Project Manager
6 8 (7.55%) SQL Developer
7 7 (6.60%) Applications Support Analyst
7 7 (6.60%) ETL Developer
7 7 (6.60%) SSIS Developer
8 6 (5.66%) IT Support
8 6 (5.66%) Marketing Executive
9 5 (4.72%) CRM Analyst
9 5 (4.72%) Dynamics CRM Developer
Libraries, Frameworks & Software Standards
1 14 (13.21%) HTML
2 11 (10.38%) Web Services
3 9 (8.49%) .NET
4 7 (6.60%) XML
5 5 (4.72%) ODBC
6 3 (2.83%) CSS
6 3 (2.83%) SOAP
7 2 (1.89%) .NET Framework
7 2 (1.89%) jQuery
7 2 (1.89%) Visualforce
8 1 (0.94%) ASP.NET
8 1 (0.94%) ASP.NET MVC
Miscellaneous
1 6 (5.66%) Management Information System
2 5 (4.72%) Social Media
3 2 (1.89%) Analytical Skills
3 2 (1.89%) Data Structures
3 2 (1.89%) FMCG
3 2 (1.89%) PMI
3 2 (1.89%) User Experience
3 2 (1.89%) Video Editing
4 1 (0.94%) iPad
4 1 (0.94%) iSeries
4 1 (0.94%) NHS
Operating Systems
1 12 (11.32%) Windows
2 8 (7.55%) Windows Server
3 3 (2.83%) Windows 7
3 3 (2.83%) Windows Vista
3 3 (2.83%) Windows XP
4 2 (1.89%) Windows Server 2008
4 2 (1.89%) Windows Server 2012
5 1 (0.94%) Windows 10
5 1 (0.94%) Windows 2000
5 1 (0.94%) Windows 8
5 1 (0.94%) Windows Server 2003
Processes & Methodologies
1 21 (19.81%) ERP
2 20 (18.87%) Project Management
3 18 (16.98%) Agile Software Development
4 16 (15.09%) Change Management
5 15 (14.15%) Data Management
6 11 (10.38%) Email Marketing
6 11 (10.38%) Information Security
6 11 (10.38%) ITIL
6 11 (10.38%) Marketing Automation
7 10 (9.43%) ETL
7 10 (9.43%) Stakeholder Management
8 9 (8.49%) Acceptance Criteria
8 9 (8.49%) Mentoring
9 8 (7.55%) Process Improvement
10 7 (6.60%) Business Analysis
10 7 (6.60%) Business Process Improvement
10 7 (6.60%) Configuration Management
10 7 (6.60%) Data Integration
10 7 (6.60%) Process Management
10 7 (6.60%) Test Automation
Programming Languages
1 29 (27.36%) SQL
2 18 (16.98%) C#
3 12 (11.32%) Java
4 6 (5.66%) JavaScript
4 6 (5.66%) T-SQL
5 2 (1.89%) Apex Code
5 2 (1.89%) PHP
Qualifications
1 6 (5.66%) Microsoft Certification
1 6 (5.66%) PMI Certification
2 4 (3.77%) PMP
3 2 (1.89%) APMP
3 2 (1.89%) CCNA
3 2 (1.89%) Cisco Certification
3 2 (1.89%) MCSA
3 2 (1.89%) PRINCE2 Practitioner
4 1 (0.94%) Degree
Quality Assurance & Compliance
1 5 (4.72%) SLA
2 3 (2.83%) Data Quality
3 2 (1.89%) GDPR
System Software
1 6 (5.66%) Active Directory
2 5 (4.72%) Terminal Services
2 5 (4.72%) Virtual Desktop
Systems Management
1 1 (0.94%) WSUS
Vendors
1 36 (33.96%) Microsoft
2 26 (24.53%) Salesforce.com
3 18 (16.98%) SAP
4 8 (7.55%) Siebel
5 7 (6.60%) HubSpot
5 7 (6.60%) Marketo
5 7 (6.60%) Pardot
6 6 (5.66%) Capita
6 6 (5.66%) Remedy
7 5 (4.72%) iManage
8 4 (3.77%) Adobe
8 4 (3.77%) Google
9 3 (2.83%) Tableau
9 3 (2.83%) Twitter
10 2 (1.89%) Citrix
10 2 (1.89%) Cognos
11 1 (0.94%) Oracle