Period
to 23 September 2019

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 23 September 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
6 months to
23 Sep 2019
Same period 2018 Same period 2017
Rank 107 98 99
Rank change year-on-year -9 +1 +26
Permanent jobs citing CRM 64 110 133
As % of all permanent IT jobs advertised in Leeds 2.10% 2.70% 2.71%
As % of the Processes & Methodologies category 2.27% 2.94% 2.87%
Number of salaries quoted 50 96 120
Leeds median annual salary £57,500 £45,000 £42,000
Median salary % change year-on-year +27.78% +7.14% +2.44%
10th Percentile £32,950 £29,986 £27,500
90th Percentile £79,250 £57,500 £71,875
West Yorkshire median annual salary £47,500 £45,000 £43,750
% change year-on-year +5.56% +2.86% +9.38%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Permanent vacancies with a requirement for process or methodology skills 2,825 3,745 4,636
As % of all permanent IT jobs advertised in Leeds 92.74% 91.92% 94.30%
Number of salaries quoted 2,434 3,138 3,896
Leeds median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +7.14%
10th Percentile £30,000 £27,350 £27,500
90th Percentile £70,000 £65,000 £63,750
West Yorkshire median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +1.19%

CRM
Job Vacancy Trend in Leeds

Job postings citing CRM as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for CRM in Leeds

CRM
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Leeds.

Salary trend for CRM in Leeds

CRM
Salary Histogram in Leeds

The salary distribution of IT jobs citing CRM in Leeds over the 6 months to 23 September 2019.

Salary histogram for CRM in Leeds

For the 6 months to 23 September 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region with a requirement for CRM.

1 22 (34.38%) Microsoft
1 22 (34.38%) Dynamics CRM
2 19 (29.69%) Finance
3 13 (20.31%) Agile Software Development
3 13 (20.31%) Dynamics 365
4 12 (18.75%) SQL Server
5 11 (17.19%) JavaScript
6 10 (15.63%) Azure
6 10 (15.63%) Public Sector
6 10 (15.63%) Analytical Skills
6 10 (15.63%) SharePoint
6 10 (15.63%) Change Management
7 9 (14.06%) C#
8 8 (12.50%) SQL
8 8 (12.50%) CSS
8 8 (12.50%) NHS
8 8 (12.50%) Data Management
9 7 (10.94%) Microsoft Office
9 7 (10.94%) .NET
9 7 (10.94%) HTML
10 6 (9.38%) Salesforce.com
10 6 (9.38%) ASP.NET
10 6 (9.38%) Business Analysis
10 6 (9.38%) Retail
10 6 (9.38%) CMS
10 6 (9.38%) Process Improvement
10 6 (9.38%) SaaS
10 6 (9.38%) Cybersecurity
11 5 (7.81%) Technical Leadership
11 5 (7.81%) PayPal

CRM
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (15.63%) SharePoint
2 6 (9.38%) CMS
3 3 (4.69%) BizTalk Server
4 1 (1.56%) Apache
4 1 (1.56%) MS Exchange
Applications
1 7 (10.94%) Microsoft Office
2 1 (1.56%) Microsoft Excel
Business Applications
1 22 (34.38%) Dynamics CRM
2 1 (1.56%) Adobe Campaign
2 1 (1.56%) FastStats
2 1 (1.56%) SAP Hybris
2 1 (1.56%) SAP S/4HANA
2 1 (1.56%) Unica
Cloud Services
1 13 (20.31%) Dynamics 365
2 10 (15.63%) Azure
3 6 (9.38%) SaaS
4 5 (7.81%) Cloud Computing
5 4 (6.25%) Office 365
5 4 (6.25%) Salesforce Service Cloud
6 3 (4.69%) AWS
6 3 (4.69%) IaaS
7 2 (3.13%) PaaS
7 2 (3.13%) Serverless
8 1 (1.56%) AWS Lambda
8 1 (1.56%) OneDrive
8 1 (1.56%) Power Platform
8 1 (1.56%) PowerApps
8 1 (1.56%) Salesforce Sales Cloud
Communications & Networking
1 3 (4.69%) WAN
2 1 (1.56%) Internet
2 1 (1.56%) Intranet
2 1 (1.56%) LAN
2 1 (1.56%) TCP/IP
Database & Business Intelligence
1 12 (18.75%) SQL Server
2 4 (6.25%) SQL Server Reporting Services
3 2 (3.13%) MySQL
4 1 (1.56%) Big Data
4 1 (1.56%) Crystal Reports
4 1 (1.56%) Power BI
4 1 (1.56%) QlikView
4 1 (1.56%) Relational Database
Development Applications
1 2 (3.13%) Visual Studio
2 1 (1.56%) Git (software)
2 1 (1.56%) Subversion
2 1 (1.56%) Team Foundation Server
General
1 19 (29.69%) Finance
2 10 (15.63%) Public Sector
3 6 (9.38%) Retail
4 3 (4.69%) Pharmaceutical
5 2 (3.13%) Manufacturing
6 1 (1.56%) Banking
6 1 (1.56%) Games
6 1 (1.56%) Marketing
Job Titles
1 23 (35.94%) Architect
1 23 (35.94%) Developer
2 16 (25.00%) Solutions Architect
3 11 (17.19%) CRM Architect
4 9 (14.06%) CRM Solutions Architect
5 7 (10.94%) Consultant
6 5 (7.81%) Integration Architect
6 5 (7.81%) IT Manager
6 5 (7.81%) IT Programme Manager
6 5 (7.81%) Programme Manager
6 5 (7.81%) Senior IT Manager
6 5 (7.81%) Senior IT Programme Manager
6 5 (7.81%) Senior Manager
6 5 (7.81%) Senior Programme Manager
7 4 (6.25%) Web Developer
8 3 (4.69%) Analyst
8 3 (4.69%) Business Analyst
8 3 (4.69%) Infrastructure Architect
8 3 (4.69%) Senior Developer
8 3 (4.69%) Support Engineer
Libraries, Frameworks & Software Standards
1 8 (12.50%) CSS
2 7 (10.94%) .NET
2 7 (10.94%) HTML
3 6 (9.38%) ASP.NET
4 3 (4.69%) Laravel
4 3 (4.69%) Web Services
5 2 (3.13%) LAMP
6 1 (1.56%) .NET Core
6 1 (1.56%) AngularJS
6 1 (1.56%) Apache Flex
6 1 (1.56%) ASP.NET MVC
6 1 (1.56%) Express
6 1 (1.56%) Node.js
6 1 (1.56%) React
6 1 (1.56%) SAP Fiori
6 1 (1.56%) SAP Smart Forms
6 1 (1.56%) Visualforce
6 1 (1.56%) XML
6 1 (1.56%) XSLT
Miscellaneous
1 10 (15.63%) Analytical Skills
2 8 (12.50%) NHS
3 5 (7.81%) Learning Management System
4 4 (6.25%) Greenfield Project
5 1 (1.56%) Data Structures
5 1 (1.56%) Management Information System
5 1 (1.56%) User Experience
Operating Systems
1 4 (6.25%) Windows
2 2 (3.13%) Linux
2 2 (3.13%) Windows Server
2 2 (3.13%) Windows Server 2008
2 2 (3.13%) Windows Server 2012
3 1 (1.56%) Windows 10
3 1 (1.56%) Windows 7
3 1 (1.56%) Windows 8
Processes & Methodologies
1 13 (20.31%) Agile Software Development
2 10 (15.63%) Change Management
3 8 (12.50%) Data Management
4 6 (9.38%) Business Analysis
4 6 (9.38%) Cybersecurity
4 6 (9.38%) Process Improvement
5 5 (7.81%) Artificial Intelligence
5 5 (7.81%) E-Commerce
5 5 (7.81%) Machine Learning
5 5 (7.81%) Open Source
5 5 (7.81%) Predictive Modelling
5 5 (7.81%) Technical Leadership
5 5 (7.81%) Web Development
6 4 (6.25%) Business Change Management
6 4 (6.25%) ERP
6 4 (6.25%) MVC
6 4 (6.25%) Problem-Solving
6 4 (6.25%) Project Management
6 4 (6.25%) TOGAF
7 3 (4.69%) Mentoring
Programming Languages
1 11 (17.19%) JavaScript
2 9 (14.06%) C#
3 8 (12.50%) SQL
4 3 (4.69%) PHP
5 2 (3.13%) Java
5 2 (3.13%) PowerShell
6 1 (1.56%) ABAP
6 1 (1.56%) Apex Code
6 1 (1.56%) PHP 5
Qualifications
1 5 (7.81%) MCP
1 5 (7.81%) Microsoft Certification
2 3 (4.69%) TOGAF Certification
3 1 (1.56%) AWS Certification
3 1 (1.56%) Degree
3 1 (1.56%) ITIL Certification
3 1 (1.56%) Master's Degree
Quality Assurance & Compliance
1 5 (7.81%) Data Quality
2 1 (1.56%) Dublin Core
System Software
1 2 (3.13%) Active Directory
1 2 (3.13%) VMware Infrastructure
2 1 (1.56%) Docker
Systems Management
1 1 (1.56%) Kubernetes
Vendors
1 22 (34.38%) Microsoft
2 6 (9.38%) Salesforce.com
3 5 (7.81%) PayPal
4 4 (6.25%) Cognos
4 4 (6.25%) Tableau
5 2 (3.13%) Blue Prism
5 2 (3.13%) SAP
5 2 (3.13%) ServiceNow
5 2 (3.13%) UiPath
5 2 (3.13%) VMware
5 2 (3.13%) Zend
6 1 (1.56%) Adobe
6 1 (1.56%) Alterian
6 1 (1.56%) Apteco
6 1 (1.56%) hybris
6 1 (1.56%) Remedy
6 1 (1.56%) Siebel