The median annual salary for a 2nd Line Support was £25,000 in advertised job vacancies in West Yorkshire during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Yorkshire / West Yorkshire
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 139 154 168
Rank change year-on-year +15 +14  
Permanent jobs requiring a 2nd Line Support 50 47 42
As % of all permanent IT jobs advertised in West Yorkshire 1.41% 1.19% 0.91%
As % of the Job Titles category 1.45% 1.21% 0.93%
Number of salaries quoted 45 44 35
Median salary £25,000 £24,000 £22,500
Median salary % change year-on-year +4.16% +6.66%  
90% offered a salary of more than £19,500 £20,650 £20,000
10% offered a salary of more than £33,800 £30,000 £29,000
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Yorkshire
Permanent job vacancies with a job title containing a recognized job role 3457 3871 4526
As % of all permanent IT job vacancies advertised in West Yorkshire 97.55% 98.10% 98.11%
Number of salaries quoted 2889 3268 3627
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% -  
90% offered a salary of more than £26,000 £25,000 £26,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in West Yorkshire

The job posting trend of jobs advertised in West Yorkshire that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in West Yorkshire

2nd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in West Yorkshire.

Salary trend for 2nd Line Support in West Yorkshire

2nd Line Support
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing 2nd Line Support in West Yorkshire over the 3 months to 23 June 2017.

Salary histogram for 2nd Line Support in West Yorkshire

2nd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +11 40 £26,000 +4.00% 6
Bradford +1 6 £24,000 -4.00% 1
Wetherby - 2 £25,000 -
Wakefield +12 1 - -
2nd Line Support
Yorkshire

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in West Yorkshire

For the 6 months to 23 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring 2nd Line Support in the job title.

1 89 (81.65%) Windows
2 79 (72.48%) Active Directory
3 68 (62.39%) Microsoft
4 50 (45.87%) Microsoft Office
5 46 (42.20%) MS Exchange
5 46 (42.20%) Windows Server
6 36 (33.03%) VMware
7 31 (28.44%) SQL
8 28 (25.69%) Windows Server 2008
9 26 (23.85%) Time Management
9 26 (23.85%) ITIL
10 23 (21.10%) SLA
10 23 (21.10%) VMware Infrastructure
10 23 (21.10%) Windows Server 2012
11 21 (19.27%) Microsoft Excel
12 20 (18.35%) Microsoft PowerPoint
13 19 (17.43%) Microsoft Certification
13 19 (17.43%) Windows 7
14 15 (13.76%) Cisco Certification
14 15 (13.76%) CCNA
14 15 (13.76%) DHCP
15 14 (12.84%) DNS
15 14 (12.84%) Firewall
16 13 (11.93%) WAN
16 13 (11.93%) LAN
17 12 (11.01%) Cisco
17 12 (11.01%) Windows 10
17 12 (11.01%) Analytical Skills
18 11 (10.09%) SaaS
19 10 (9.17%) Degree

2nd Line Support Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (42.20%) MS Exchange
2 6 (5.50%) Exchange Server 2003
3 5 (4.59%) Exchange Server 2010
3 5 (4.59%) Exchange Server 2013
3 5 (4.59%) IIS
4 3 (2.75%) Blackberry Enterprise Server
4 3 (2.75%) Skype for Business
5 1 (0.92%) Apache
5 1 (0.92%) SharePoint
5 1 (0.92%) SharePoint 2010
Applications
1 50 (45.87%) Microsoft Office
2 21 (19.27%) Microsoft Excel
3 20 (18.35%) Microsoft PowerPoint
4 1 (0.92%) MS Visio
Business Applications
1 1 (0.92%) Dynamics AX
1 1 (0.92%) Dynamics CRM
1 1 (0.92%) Visualfiles
Cloud Services
1 11 (10.09%) SaaS
2 5 (4.59%) Office 365
3 2 (1.83%) Mimecast
4 1 (0.92%) Microsoft Azure
Communications & Networking
1 15 (13.76%) DHCP
2 14 (12.84%) DNS
2 14 (12.84%) Firewall
3 13 (11.93%) LAN
3 13 (11.93%) WAN
4 8 (7.34%) VPN
5 6 (5.50%) TCP/IP
6 4 (3.67%) Internet
6 4 (3.67%) Remote Desktop
6 4 (3.67%) SAN
6 4 (3.67%) VoIP
7 3 (2.75%) FTP
7 3 (2.75%) MPLS
8 2 (1.83%) ADSL
8 2 (1.83%) Skype
8 2 (1.83%) VLAN
9 1 (0.92%) Cisco ASA
9 1 (0.92%) Wireless
Database & Business Intelligence
1 10 (9.17%) SQL Server
2 3 (2.75%) Crystal Reports
2 3 (2.75%) Data Mining
2 3 (2.75%) SQL Server 2008
2 3 (2.75%) SQL Server Reporting Services
General
1 6 (5.50%) Law
2 5 (4.59%) Legal
3 4 (3.67%) Finance
3 4 (3.67%) Telecoms
4 3 (2.75%) Automotive
4 3 (2.75%) Manufacturing
5 1 (0.92%) Electronics
5 1 (0.92%) Games
5 1 (0.92%) Military
Libraries, Frameworks & Software Standards
1 3 (2.75%) .NET
2 2 (1.83%) COM
3 1 (0.92%) CSS
3 1 (0.92%) HTML
Miscellaneous
1 12 (11.01%) Analytical Skills
2 8 (7.34%) Computer Science
3 6 (5.50%) iPad
4 5 (4.59%) Blackberry
4 5 (4.59%) Replication
5 4 (3.67%) Management Information System
6 3 (2.75%) Enterprise Software
6 3 (2.75%) RSA SecurID
7 1 (0.92%) Client/Server
7 1 (0.92%) Data Centre
7 1 (0.92%) e-Learning
7 1 (0.92%) FMCG
7 1 (0.92%) Handset
7 1 (0.92%) iPhone
Operating Systems
1 89 (81.65%) Windows
2 46 (42.20%) Windows Server
3 28 (25.69%) Windows Server 2008
4 23 (21.10%) Windows Server 2012
5 19 (17.43%) Windows 7
6 12 (11.01%) Windows 10
7 10 (9.17%) Windows Server 2003
7 10 (9.17%) Windows XP
8 5 (4.59%) Windows 8
9 4 (3.67%) Android
10 3 (2.75%) Windows Vista
11 2 (1.83%) Apple iOS
12 1 (0.92%) Unix
12 1 (0.92%) Windows Phone
Processes & Methodologies
1 26 (23.85%) ITIL
1 26 (23.85%) Time Management
2 6 (5.50%) B2B
3 5 (4.59%) Case Management
4 3 (2.75%) Change Management
4 3 (2.75%) Coaching
4 3 (2.75%) Customer Requirements
4 3 (2.75%) ERP
4 3 (2.75%) Penetration Testing
5 2 (1.83%) Application Packaging
5 2 (1.83%) CRM
5 2 (1.83%) Disaster Recovery
5 2 (1.83%) Email Filtering
5 2 (1.83%) Hardware Maintenance
5 2 (1.83%) Incident Management
5 2 (1.83%) Kalman Filter
5 2 (1.83%) Service Management
5 2 (1.83%) Technical Analysis
5 2 (1.83%) Web Filtering
6 1 (0.92%) Patch Management
Programming Languages
1 31 (28.44%) SQL
2 3 (2.75%) VB
3 1 (0.92%) C
Qualifications
1 19 (17.43%) Microsoft Certification
2 15 (13.76%) CCNA
2 15 (13.76%) Cisco Certification
3 10 (9.17%) Degree
4 7 (6.42%) MCSA
4 7 (6.42%) MCSE
5 3 (2.75%) Network+ Certification
6 2 (1.83%) ITIL Foundation Certificate
6 2 (1.83%) SC Cleared
6 2 (1.83%) Security Cleared
7 1 (0.92%) A+ Certification
7 1 (0.92%) Computer Science Degree
7 1 (0.92%) HNC
7 1 (0.92%) HND
7 1 (0.92%) MCDST
7 1 (0.92%) MCITP
7 1 (0.92%) MCTS
Quality Assurance & Compliance
1 23 (21.10%) SLA
System Software
1 79 (72.48%) Active Directory
2 23 (21.10%) VMware Infrastructure
3 5 (4.59%) Hyper-V
3 5 (4.59%) Terminal Server
4 3 (2.75%) Terminal Services
5 1 (0.92%) Firmware
5 1 (0.92%) Microsoft Virtual Server
5 1 (0.92%) Virtual Servers
5 1 (0.92%) XenApp
5 1 (0.92%) XenDesktop
Systems Management
1 4 (3.67%) SCCM
2 3 (2.75%) Microsoft Data Protection Manager
2 3 (2.75%) Norton AntiVirus
3 2 (1.83%) Backup Exec
Vendors
1 68 (62.39%) Microsoft
2 36 (33.03%) VMware
3 12 (11.01%) Cisco
4 7 (6.42%) Avaya
4 7 (6.42%) Citrix
5 4 (3.67%) CheckPoint
5 4 (3.67%) Symantec
6 3 (2.75%) CommVault
6 3 (2.75%) Dell
6 3 (2.75%) Google
6 3 (2.75%) HP
6 3 (2.75%) SAP
6 3 (2.75%) SonicWALL
7 2 (1.83%) Apple
7 2 (1.83%) Samsung
7 2 (1.83%) WatchGuard
8 1 (0.92%) Remedy
8 1 (0.92%) Sage
8 1 (0.92%) ServiceNow
8 1 (0.92%) Xerox
Bradford, West Yorkshire
Estio Technology Recruitment
Salary: From £20,000 to £27,500 per annum
Posted: 10 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £16,000 to £20,000 per annum plus excellent benefits
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £18,000 to £21,000 per annum plus additional benefits
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £23000 - £25000 per annum + pension
Posted: 4 days ago
Leeds
Ampersand Consulting
Salary: £40000 per annum + Fantastic Benefits
Posted: 16 days ago
Leeds
Michael Page Technology
Salary: £30000 - £40000 per annum + great offices + excellent package
Posted: 27 days ago
Leeds
Transition Partners
Salary: £30,000 - £40,000 per year
Posted: 17 days ago