The median annual salary for a 2nd Line Support was £24,000 in advertised job vacancies in West Yorkshire during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Yorkshire / West Yorkshire
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 122 171 150
Rank change year-on-year +49 -21  
Permanent jobs requiring a 2nd Line Support 59 36 74
As % of all permanent IT jobs advertised in West Yorkshire 1.63% 0.81% 1.46%
As % of the Job Titles category 1.67% 0.84% 1.49%
Number of salaries quoted 58 31 65
Median salary £24,000 £24,500 £22,500
Median salary % change year-on-year -2.04% +8.88%  
90% offered a salary of more than £18,000 £20,650 £20,000
10% offered a salary of more than £27,500 £30,000 £27,500
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Yorkshire
Permanent job vacancies with a job title containing a recognized job role 3535 4306 4974
As % of all permanent IT job vacancies advertised in West Yorkshire 97.84% 96.83% 97.89%
Number of salaries quoted 3137 3572 3979
Median salary £42,500 £40,000 £38,000
Median salary % change year-on-year +6.25% +5.26%  
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £57,500 £53,200 £57,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support
Job Vacancy Trend in West Yorkshire

The job posting trend of jobs advertised in West Yorkshire that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in West Yorkshire

2nd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in West Yorkshire.

Salary trend for 2nd Line Support in West Yorkshire

2nd Line Support
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing 2nd Line Support in West Yorkshire over the 3 months to 28 March 2017.

Salary histogram for 2nd Line Support in West Yorkshire

2nd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the West Yorkshire region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +47 46 £24,000 +4.34% 3
Bradford +12 8 £25,500 +2.00%
Wakefield 0 5 £22,500 -3.22% 1
Halifax 0 1 £21,500 -14.90%
Wetherby -9 1 £22,500 -2.17%
2nd Line Support
Yorkshire

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in West Yorkshire

For the 6 months to 28 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring 2nd Line Support in the job title.

1 91 (85.05%) Windows
2 87 (81.31%) Active Directory
3 62 (57.94%) Windows Server
4 55 (51.40%) Microsoft
5 50 (46.73%) MS Exchange
6 42 (39.25%) VMware
7 35 (32.71%) MS Excel
8 32 (29.91%) SLA
9 31 (28.97%) Windows Server 2008
10 27 (25.23%) Time Management
10 27 (25.23%) Windows 7
10 27 (25.23%) MS Office
11 23 (21.50%) SQL
12 22 (20.56%) ITIL
13 19 (17.76%) Microsoft Certification
14 17 (15.89%) VMware Infrastructure
15 16 (14.95%) Windows Server 2012
16 14 (13.08%) Firewall
16 14 (13.08%) DNS
16 14 (13.08%) DHCP
17 13 (12.15%) Cisco
17 13 (12.15%) Analytical Skills
18 12 (11.21%) CCNA
18 12 (11.21%) Cisco Certification
19 10 (9.35%) Degree
19 10 (9.35%) MS PowerPoint
19 10 (9.35%) Office 365
19 10 (9.35%) Windows XP
19 10 (9.35%) LAN
19 10 (9.35%) VoIP

2nd Line Support Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (46.73%) MS Exchange
2 7 (6.54%) Exchange Server 2003
3 6 (5.61%) Exchange Server 2013
4 5 (4.67%) Skype for Business
5 4 (3.74%) Exchange Server 2010
5 4 (3.74%) SharePoint
5 4 (3.74%) SharePoint 2010
6 1 (0.93%) IIS
6 1 (0.93%) SharePoint 2013
Applications
1 35 (32.71%) MS Excel
2 27 (25.23%) MS Office
3 10 (9.35%) MS PowerPoint
Business Applications
1 3 (2.80%) Visualfiles
Cloud Services
1 10 (9.35%) Office 365
2 9 (8.41%) SaaS
3 2 (1.87%) Microsoft Azure
4 1 (0.93%) Azure Active Directory
Communications & Networking
1 14 (13.08%) DHCP
1 14 (13.08%) DNS
1 14 (13.08%) Firewall
2 10 (9.35%) LAN
2 10 (9.35%) VoIP
2 10 (9.35%) WAN
3 7 (6.54%) VPN
4 6 (5.61%) Remote Desktop
5 5 (4.67%) Internet
5 5 (4.67%) MPLS
5 5 (4.67%) TCP/IP
6 4 (3.74%) SAN
7 3 (2.80%) VLAN
8 2 (1.87%) ADSL
8 2 (1.87%) NAS
8 2 (1.87%) Network Security
8 2 (1.87%) Skype
Database & Business Intelligence
1 1 (0.93%) SQL Server
1 1 (0.93%) SQL Server 2008
General
1 8 (7.48%) Legal
2 7 (6.54%) Law
3 2 (1.87%) Finance
3 2 (1.87%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (0.93%) .NET
Miscellaneous
1 13 (12.15%) Analytical Skills
2 9 (8.41%) Replication
3 8 (7.48%) Computer Science
4 7 (6.54%) iPad
5 2 (1.87%) Blackberry
5 2 (1.87%) Handset
6 1 (0.93%) Client/Server
6 1 (0.93%) Data Centre
6 1 (0.93%) Enterprise Software
6 1 (0.93%) Video Conferencing
Operating Systems
1 91 (85.05%) Windows
2 62 (57.94%) Windows Server
3 31 (28.97%) Windows Server 2008
4 27 (25.23%) Windows 7
5 16 (14.95%) Windows Server 2012
6 10 (9.35%) Windows Server 2003
6 10 (9.35%) Windows XP
7 8 (7.48%) Windows 10
7 8 (7.48%) Windows 8
8 3 (2.80%) Windows Vista
9 2 (1.87%) Android
9 2 (1.87%) Apple iOS
9 2 (1.87%) Windows Phone
Processes & Methodologies
1 27 (25.23%) Time Management
2 22 (20.56%) ITIL
3 8 (7.48%) Case Management
4 4 (3.74%) Email Filtering
4 4 (3.74%) Kalman Filter
4 4 (3.74%) Web Filtering
5 3 (2.80%) Penetration Testing
6 2 (1.87%) Application Packaging
6 2 (1.87%) Change Management
6 2 (1.87%) Incident Management
6 2 (1.87%) Network Design
6 2 (1.87%) Project Management
6 2 (1.87%) Service Management
7 1 (0.93%) B2B
7 1 (0.93%) Capacity Planning
7 1 (0.93%) Chat Support
7 1 (0.93%) Customer Requirements
7 1 (0.93%) Disaster Recovery
7 1 (0.93%) Migration
7 1 (0.93%) Network Monitoring
Programming Languages
1 23 (21.50%) SQL
2 1 (0.93%) VB
Qualifications
1 19 (17.76%) Microsoft Certification
2 12 (11.21%) CCNA
2 12 (11.21%) Cisco Certification
3 10 (9.35%) Degree
4 9 (8.41%) MCSE
5 3 (2.80%) MCSA
Quality Assurance & Compliance
1 32 (29.91%) SLA
System Software
1 87 (81.31%) Active Directory
2 17 (15.89%) VMware Infrastructure
3 7 (6.54%) Hyper-V
3 7 (6.54%) Terminal Server
4 2 (1.87%) Firmware
4 2 (1.87%) Terminal Services
Systems Management
1 4 (3.74%) SCCM
2 2 (1.87%) SCOM
2 2 (1.87%) WSUS
Vendors
1 55 (51.40%) Microsoft
2 42 (39.25%) VMware
3 13 (12.15%) Cisco
4 8 (7.48%) Avaya
5 6 (5.61%) Citrix
6 5 (4.67%) HP
7 3 (2.80%) Dell
7 3 (2.80%) LexisNexis
8 2 (1.87%) Apple
8 2 (1.87%) Mitel
8 2 (1.87%) Remedy
8 2 (1.87%) ServiceNow
8 2 (1.87%) SonicWALL
8 2 (1.87%) Synology
8 2 (1.87%) Veeam
8 2 (1.87%) WatchGuard
9 1 (0.93%) Google
Wakefield, West Yorkshire
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Spring Technology
Posted: 3 days ago
Leeds, West Yorkshire
Kalpa Resource
Salary: From £20,000 to £24,000 per annum +6% bonus
Posted: 3 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £26,000 per annum + excellent benefits
Posted: 5 days ago