2nd Line Support Jobs in Leeds

Second Line Support
West Yorkshire > Leeds

The median Second Line Support salary in Leeds is £29,000 per year, according to job vacancies posted during the 6 months leading to 3 August 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
3 Aug 2025
Same period 2024 Same period 2023
Rank 72 115 127
Rank change year-on-year +43 +12 +73
Permanent jobs requiring a 2nd Line Support 22 9 32
As % of all permanent jobs advertised in Leeds 2.15% 0.45% 1.31%
As % of the Job Titles category 2.26% 0.47% 1.38%
Number of salaries quoted 22 9 30
10th Percentile - £26,708 £26,096
25th Percentile £26,750 £29,000 £28,063
Median annual salary (50th Percentile) £29,000 £31,500 £32,535
Median % change year-on-year -7.94% -3.18% +16.20%
75th Percentile £31,250 £36,500 £34,500
90th Percentile - £38,150 £40,550
West Yorkshire median annual salary £29,000 £31,250 £32,518
% change year-on-year -7.20% -3.90% +18.25%

All Permanent IT Job Vacancies
Leeds

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Leeds with a recognized job title 973 1,919 2,322
% of permanent jobs with a recognized job title 95.21% 95.71% 95.12%
Number of salaries quoted 625 1,315 1,469
10th Percentile £29,750 £31,875 £31,250
25th Percentile £40,000 £42,074 £41,500
Median annual salary (50th Percentile) £57,500 £55,000 £55,000
Median % change year-on-year +4.55% - -
75th Percentile £72,500 £69,500 £75,000
90th Percentile £90,000 £82,500 £87,500
West Yorkshire median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% +4.76%

2nd Line Support
Job Vacancy Trend in Leeds

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for 2nd Line Support in Leeds

2nd Line Support
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing 2nd Line Support in Leeds.

Salary trend for 2nd Line Support in Leeds

2nd Line Support
Salary Histogram in Leeds

Salary distribution for jobs citing 2nd Line Support in Leeds over the 6 months to 3 August 2025.

Salary histogram for 2nd Line Support in Leeds

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Leeds

For the 6 months to 3 August 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring 2nd Line Support in the job title.

1 21 (95.45%) Windows
1 21 (95.45%) Active Directory
2 16 (72.73%) Cisco
2 16 (72.73%) Mac OS X
2 16 (72.73%) Linux
2 16 (72.73%) Python
2 16 (72.73%) Law
2 16 (72.73%) Cisco IOS
3 12 (54.55%) Microsoft Certification
3 12 (54.55%) Degree
3 12 (54.55%) SharePoint
3 12 (54.55%) Windows 10
3 12 (54.55%) Windows Server
4 7 (31.82%) CCNP
4 7 (31.82%) MCSA
4 7 (31.82%) SQL
4 7 (31.82%) Service Delivery
4 7 (31.82%) Wireless
4 7 (31.82%) Cisco Certification
5 5 (22.73%) Microsoft
5 5 (22.73%) DHCP
5 5 (22.73%) TCP/IP
5 5 (22.73%) VPN
5 5 (22.73%) DNS
5 5 (22.73%) Microsoft 365
5 5 (22.73%) Microsoft Intune
5 5 (22.73%) Hyper-V
5 5 (22.73%) Azure
5 5 (22.73%) OneDrive
5 5 (22.73%) Entra ID

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (54.55%) SharePoint
Cloud Services
1 5 (22.73%) Azure
1 5 (22.73%) Entra ID
1 5 (22.73%) Microsoft 365
1 5 (22.73%) OneDrive
Communications & Networking
1 16 (72.73%) Cisco IOS
2 7 (31.82%) Wireless
3 5 (22.73%) DHCP
3 5 (22.73%) DNS
3 5 (22.73%) TCP/IP
3 5 (22.73%) VLAN
3 5 (22.73%) VPN
General
1 16 (72.73%) Law
2 5 (22.73%) Social Skills
3 1 (4.55%) Analytical Skills
3 1 (4.55%) Finance
Miscellaneous
1 1 (4.55%) Educational Technology
Operating Systems
1 21 (95.45%) Windows
2 16 (72.73%) Linux
2 16 (72.73%) Mac OS X
3 12 (54.55%) Windows 10
3 12 (54.55%) Windows Server
Processes & Methodologies
1 7 (31.82%) Service Delivery
2 5 (22.73%) Customer Service
2 5 (22.73%) Problem-Solving
3 1 (4.55%) Coaching
3 1 (4.55%) Decision-Making
3 1 (4.55%) ITIL
3 1 (4.55%) Problem Management
Programming Languages
1 16 (72.73%) Python
2 7 (31.82%) SQL
Qualifications
1 12 (54.55%) Degree
1 12 (54.55%) Microsoft Certification
2 7 (31.82%) CCNP
2 7 (31.82%) Cisco Certification
2 7 (31.82%) MCSA
3 1 (4.55%) ITIL Foundation Certificate
System Software
1 21 (95.45%) Active Directory
2 5 (22.73%) Hyper-V
Systems Management
1 5 (22.73%) Microsoft Intune
Vendors
1 16 (72.73%) Cisco
2 5 (22.73%) Microsoft