Period
to 19 May 2019

The median annual salary for a Service Desk Support was £19,000 in advertised job vacancies in Leeds during the 6 months to 19 May 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Support
6 months to
19 May 2019
Same period 2018 Same period 2017
Rank 175 212 206
Rank change year-on-year +37 -6 +33
Permanent jobs requiring a Service Desk Support 4 6 22
As % of all permanent IT jobs advertised in Leeds 0.13% 0.12% 0.43%
As % of the Job Titles category 0.13% 0.13% 0.44%
Number of salaries quoted 3 3 22
Leeds median annual salary £19,000 £16,500 £22,250
Median salary % change year-on-year +15.15% -25.84% -3.26%
10th Percentile £16,900 £15,750 £17,400
90th Percentile £22,900 £27,950 £29,975
West Yorkshire median annual salary £19,000 £16,750 £22,000
% change year-on-year +13.43% -23.86% -4.35%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leeds
Permanent vacancies in Leeds with a recognized job title 3,018 4,684 4,976
% of permanent IT jobs with a recognized job title 97.48% 97.34% 97.38%
Number of salaries quoted 2,629 3,960 4,300
Leeds median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +6.25%
10th Percentile £28,750 £28,000 £26,250
90th Percentile £66,250 £63,750 £61,250
West Yorkshire median annual salary £42,500 £44,750 £42,500
% change year-on-year -5.03% +5.29% +6.25%

Service Desk Support
Job Vacancy Trend in Leeds

Job postings that featured Service Desk Support in the job title as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Service Desk Support in Leeds

Service Desk Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Support in Leeds.

Salary trend for Service Desk Support in Leeds

Service Desk Support Skill Set
Top 30 Co-occurring IT Skills in Leeds

For the 6 months to 19 May 2019, Service Desk Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring Service Desk Support in the job title.

1 4 (100.00%) Windows
2 3 (75.00%) Microsoft Office
2 3 (75.00%) Microsoft
2 3 (75.00%) Windows 7
3 2 (50.00%) Active Directory
3 2 (50.00%) ITIL
3 2 (50.00%) MS Exchange
3 2 (50.00%) Office 365
3 2 (50.00%) Windows 10
4 1 (25.00%) Windows Server
4 1 (25.00%) Self-Motivation
4 1 (25.00%) Problem-Solving
4 1 (25.00%) Windows 8
4 1 (25.00%) Exchange Server 2013
4 1 (25.00%) Mentoring
4 1 (25.00%) Analytical Skills
4 1 (25.00%) Driving Licence
4 1 (25.00%) Exchange Server 2010
4 1 (25.00%) Trend Analysis
4 1 (25.00%) Bomgar
4 1 (25.00%) Firewall
4 1 (25.00%) ITSM
4 1 (25.00%) DameWare
4 1 (25.00%) Telecoms
4 1 (25.00%) Finance
4 1 (25.00%) ServiceCenter
4 1 (25.00%) Windows Server 2008
4 1 (25.00%) Veeam
4 1 (25.00%) SLA
4 1 (25.00%) MCSE

Service Desk Support Skill Set
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) MS Exchange
2 1 (25.00%) Exchange Server 2010
2 1 (25.00%) Exchange Server 2013
Applications
1 3 (75.00%) Microsoft Office
Cloud Services
1 2 (50.00%) Office 365
2 1 (25.00%) Microsoft Azure
Communications & Networking
1 1 (25.00%) Firewall
General
1 1 (25.00%) Finance
1 1 (25.00%) Telecoms
Miscellaneous
1 1 (25.00%) Analytical Skills
1 1 (25.00%) Driving Licence
1 1 (25.00%) Self-Motivation
Operating Systems
1 4 (100.00%) Windows
2 3 (75.00%) Windows 7
3 2 (50.00%) Windows 10
4 1 (25.00%) Windows 8
4 1 (25.00%) Windows Server
4 1 (25.00%) Windows Server 2008
4 1 (25.00%) Windows XP
Processes & Methodologies
1 2 (50.00%) ITIL
2 1 (25.00%) ITSM
2 1 (25.00%) Mentoring
2 1 (25.00%) Problem-Solving
2 1 (25.00%) Trend Analysis
Qualifications
1 1 (25.00%) MCSA
1 1 (25.00%) MCSE
1 1 (25.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 2 (50.00%) Active Directory
Systems Management
1 1 (25.00%) DameWare
1 1 (25.00%) ServiceCenter
Vendors
1 3 (75.00%) Microsoft
2 1 (25.00%) Bomgar
2 1 (25.00%) Citrix
2 1 (25.00%) HP
2 1 (25.00%) Veeam