Period
to 20 October 2018

The median annual salary for a Service Desk Support was £23,000 in advertised job vacancies in Leeds during the 6 months to 20 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Support
6 months to
20 Oct 2018
Same period 2017 Same period 2016
Rank 180 208 211
Rank change year-on-year +28 +3 +36
Permanent jobs requiring a Service Desk Support 10 10 29
As % of all permanent IT jobs advertised in Leeds 0.26% 0.21% 0.53%
As % of the Job Titles category 0.27% 0.22% 0.54%
Number of salaries quoted 9 9 28
Leeds median annual salary £23,000 £20,000 £23,000
Median salary % change year-on-year +15.00% -13.04% +5.75%
10th Percentile £19,650 £19,000 £18,000
90th Percentile £27,500 £23,250 £30,000
West Yorkshire median annual salary £19,500 £20,000 £23,000
% change year-on-year -2.50% -13.04% +4.55%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leeds
Permanent vacancies in Leeds with a recognized job title 3,740 4,605 5,344
% of permanent IT jobs with a recognized job title 96.69% 97.05% 98.07%
Number of salaries quoted 3,131 3,912 4,543
Leeds median annual salary £45,000 £45,000 £42,000
Median salary % change year-on-year - +7.14% -
10th Percentile £26,000 £26,250 £26,000
90th Percentile £65,000 £62,500 £62,500
West Yorkshire median annual salary £43,750 £42,500 £41,000
% change year-on-year +2.94% +3.66% +2.50%

Service Desk Support
Job Vacancy Trend in Leeds

Job postings that featured Service Desk Support in the job title as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Service Desk Support in Leeds

Service Desk Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Support in Leeds.

Salary trend for Service Desk Support in Leeds

Service Desk Support Skill Set
Top 30 Co-occurring IT Skills in Leeds

For the 6 months to 20 October 2018, Service Desk Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring Service Desk Support in the job title.

1 7 (70.00%) Microsoft
1 7 (70.00%) Windows
2 6 (60.00%) Microsoft Office
2 6 (60.00%) Active Directory
3 5 (50.00%) TCP/IP
4 4 (40.00%) DNS
4 4 (40.00%) MS Exchange
4 4 (40.00%) DHCP
4 4 (40.00%) Advertising
4 4 (40.00%) VMware
4 4 (40.00%) Back Office
4 4 (40.00%) CCTV
4 4 (40.00%) Windows Server
5 2 (20.00%) SLA
5 2 (20.00%) Service Delivery
6 1 (10.00%) Marketing
6 1 (10.00%) Problem Management
6 1 (10.00%) Time Management
6 1 (10.00%) CentOS
6 1 (10.00%) Continuous Improvement
6 1 (10.00%) Process Improvement
6 1 (10.00%) Office 365
6 1 (10.00%) Windows 8
6 1 (10.00%) Data Privacy
6 1 (10.00%) RANCID
6 1 (10.00%) Hybrid Cloud
6 1 (10.00%) Zerto
6 1 (10.00%) Data Centre
6 1 (10.00%) Windows 10
6 1 (10.00%) Cloud Computing

Service Desk Support Skill Set
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (40.00%) MS Exchange
Applications
1 6 (60.00%) Microsoft Office
Cloud Services
1 1 (10.00%) Amazon AWS
1 1 (10.00%) Cloud Computing
1 1 (10.00%) Microsoft Azure
1 1 (10.00%) Office 365
Communications & Networking
1 5 (50.00%) TCP/IP
2 4 (40.00%) DHCP
2 4 (40.00%) DNS
General
1 4 (40.00%) Advertising
1 4 (40.00%) Back Office
2 1 (10.00%) Finance
2 1 (10.00%) Legal
2 1 (10.00%) Marketing
2 1 (10.00%) Telecoms
Miscellaneous
1 4 (40.00%) CCTV
2 1 (10.00%) Data Centre
2 1 (10.00%) Hybrid Cloud
Operating Systems
1 7 (70.00%) Windows
2 4 (40.00%) Windows Server
3 1 (10.00%) CentOS
3 1 (10.00%) Linux
3 1 (10.00%) Windows 10
3 1 (10.00%) Windows 7
3 1 (10.00%) Windows 8
Processes & Methodologies
1 2 (20.00%) Service Delivery
2 1 (10.00%) Continuous Improvement
2 1 (10.00%) Data Entry
2 1 (10.00%) Data Privacy
2 1 (10.00%) Incident Management
2 1 (10.00%) Infrastructure Engineering
2 1 (10.00%) ITIL
2 1 (10.00%) Problem Management
2 1 (10.00%) Process Improvement
2 1 (10.00%) Time Management
Quality Assurance & Compliance
1 2 (20.00%) SLA
System Software
1 6 (60.00%) Active Directory
Systems Management
1 1 (10.00%) Nagios
1 1 (10.00%) RANCID
Vendors
1 7 (70.00%) Microsoft
2 4 (40.00%) VMware
3 1 (10.00%) Asigra
3 1 (10.00%) Red Hat
3 1 (10.00%) Remedy
3 1 (10.00%) Zerto