Period
to 22 February 2018

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 22 February 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England > East Midlands
6 months to
22 Feb 2018
Same period 2017 Same period 2016
Rank 86 57 90
Rank change year-on-year -29 +33 -9
Permanent jobs citing SLA 175 253 215
As % of all permanent IT jobs advertised in the East Midlands 3.28% 4.15% 3.14%
As % of the Quality Assurance & Compliance category 20.14% 30.19% 24.54%
Number of salaries quoted 133 227 147
East Midlands median annual salary £32,500 £39,000 £32,500
Median salary % change year-on-year -16.67% +20.00% +12.07%
10th Percentile £20,600 £19,500 £19,000
90th Percentile £52,500 £67,500 £57,050
England median annual salary £35,500 £37,500 £37,500
% change year-on-year -5.33% - -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
East Midlands
Permanent vacancies with a requirement for quality assurance or compliance skills 869 838 876
As % of all permanent IT jobs advertised in the East Midlands 16.30% 13.75% 12.81%
Number of salaries quoted 689 643 620
East Midlands median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -
10th Percentile £27,500 £23,000 £23,500
90th Percentile £65,100 £62,500 £61,375
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

SLA
Job Vacancy Trend in the East Midlands

Job postings citing SLA as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for SLA in the East Midlands

SLA
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the East Midlands.

Salary trend for SLA in the East Midlands

SLA
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing SLA in the East Midlands over the 6 months to 22 February 2018.

Salary histogram for SLA in the East Midlands

SLA
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East Midlands region over the 6 months to 22 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire -10 54 £40,000 +14.29% 3
Nottinghamshire -36 42 £35,000 -12.50% 4
Northamptonshire +12 32 £26,000 -25.71% 8
Leicestershire -22 29 £32,500 -32.29% 7
Lincolnshire -4 12 £26,000 -7.14% 4
SLA
England

For the 6 months to 22 February 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region with a requirement for SLA.

1 91 (52.00%) ITIL
2 78 (44.57%) Microsoft
3 54 (30.86%) Agile Software Development
4 49 (28.00%) Problem Management
5 48 (27.43%) Windows
6 47 (26.86%) SQL Server
7 46 (26.29%) SC Cleared
7 46 (26.29%) Security Cleared
8 45 (25.71%) .NET
9 44 (25.14%) ITSM
10 43 (24.57%) Remedy
11 42 (24.00%) C#
12 41 (23.43%) ITIL V3
13 40 (22.86%) JavaScript
14 38 (21.71%) Remedy ITSM
15 37 (21.14%) HTML
15 37 (21.14%) CSS
16 36 (20.57%) SOA
16 36 (20.57%) MVC
17 34 (19.43%) IIS
17 34 (19.43%) Sitecore
18 33 (18.86%) jQuery
19 32 (18.29%) Team Foundation Server
19 32 (18.29%) Entity Framework
19 32 (18.29%) ASP.NET Web API
19 32 (18.29%) SQL Server 2014
19 32 (18.29%) Web Services
19 32 (18.29%) BizTalk Server
19 32 (18.29%) WCF
19 32 (18.29%) Ajax

SLA
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (19.43%) IIS
2 32 (18.29%) BizTalk Server
3 15 (8.57%) SharePoint
4 13 (7.43%) MS Exchange
5 8 (4.57%) Skype for Business
6 7 (4.00%) IBM Notes
7 5 (2.86%) CMS
8 4 (2.29%) JBoss
9 3 (1.71%) Drupal
9 3 (1.71%) Exchange Server 2003
9 3 (1.71%) Exchange Server 2010
9 3 (1.71%) Exchange Server 2013
9 3 (1.71%) WordPress
10 2 (1.14%) EPiServer
10 2 (1.14%) Kentico
10 2 (1.14%) Sitecore CMS
10 2 (1.14%) Umbraco
Applications
1 19 (10.86%) Microsoft Office
2 5 (2.86%) Microsoft Excel
3 4 (2.29%) Microsoft PowerPoint
Business Applications
1 38 (21.71%) Remedy ITSM
2 3 (1.71%) Magento
3 2 (1.14%) Oracle EBS
Cloud Services
1 19 (10.86%) Microsoft Azure
2 15 (8.57%) Office 365
3 13 (7.43%) Amazon AWS
4 3 (1.71%) Cloud Computing
4 3 (1.71%) GitHub
4 3 (1.71%) IaaS
4 3 (1.71%) PaaS
4 3 (1.71%) SaaS
5 1 (0.57%) Azure Active Directory
5 1 (0.57%) Yammer
Communications & Networking
1 12 (6.86%) Wireless
2 11 (6.29%) LAN
2 11 (6.29%) TCP/IP
2 11 (6.29%) WAN
3 10 (5.71%) Internet
4 8 (4.57%) Firewall
5 7 (4.00%) DNS
6 5 (2.86%) VoIP
6 5 (2.86%) WLAN
7 4 (2.29%) DHCP
7 4 (2.29%) SAN
8 3 (1.71%) Cisco ASA
8 3 (1.71%) Cisco Nexus
8 3 (1.71%) Remote Desktop
8 3 (1.71%) TACACS
9 1 (0.57%) 3G
9 1 (0.57%) 4G
9 1 (0.57%) CTI
9 1 (0.57%) Network Security
9 1 (0.57%) Skype
Database & Business Intelligence
1 47 (26.86%) SQL Server
2 32 (18.29%) SQL Server 2014
3 4 (2.29%) BusinessObjects
4 2 (1.14%) SQL Server Integration Services
4 2 (1.14%) SQL Server Reporting Services
5 1 (0.57%) Azure SQL Database
5 1 (0.57%) Oracle Database
5 1 (0.57%) SQL Server 2008
5 1 (0.57%) SQL Server 7
Development Applications
1 32 (18.29%) Team Foundation Server
2 2 (1.14%) Bitbucket
2 2 (1.14%) Git (software)
2 2 (1.14%) Octopus Deploy
2 2 (1.14%) Subversion
General
1 12 (6.86%) Finance
2 10 (5.71%) Retail
3 7 (4.00%) Telecoms
4 4 (2.29%) Banking
5 3 (1.71%) Back Office
5 3 (1.71%) Electronics
5 3 (1.71%) Marketing
5 3 (1.71%) Military
6 2 (1.14%) Games
6 2 (1.14%) Manufacturing
7 1 (0.57%) Billing
7 1 (0.57%) Investment Banking
7 1 (0.57%) Law
Job Titles
1 49 (28.00%) Developer
2 34 (19.43%) .NET Developer
3 32 (18.29%) Support Engineer
4 28 (16.00%) Analyst
5 21 (12.00%) Applications Support
6 19 (10.86%) 2nd Line Support
7 17 (9.71%) IT Support
8 15 (8.57%) Support Analyst
9 13 (7.43%) Service Manager
10 12 (6.86%) Applications Engineer
10 12 (6.86%) Applications Support Engineer
10 12 (6.86%) IT Engineer
11 10 (5.71%) 2nd Line Engineer
11 10 (5.71%) 2nd Line Support Engineer
11 10 (5.71%) IT Analyst
11 10 (5.71%) IT Support Engineer
12 9 (5.14%) Senior Developer
12 9 (5.14%) Support Manager
13 8 (4.57%) 3rd Line Support
13 8 (4.57%) Support Technician
Libraries, Frameworks & Software Standards
1 45 (25.71%) .NET
2 37 (21.14%) CSS
2 37 (21.14%) HTML
3 33 (18.86%) jQuery
4 32 (18.29%) Ajax
4 32 (18.29%) ASP.NET Web API
4 32 (18.29%) Entity Framework
4 32 (18.29%) WCF
4 32 (18.29%) Web Services
5 7 (4.00%) AngularJS
6 5 (2.86%) SOAP
7 4 (2.29%) Hibernate
7 4 (2.29%) J2EE
7 4 (2.29%) Java EE
7 4 (2.29%) JPA
7 4 (2.29%) RESTful
7 4 (2.29%) Spring
7 4 (2.29%) Spring MVC
7 4 (2.29%) Spring Web Flow
8 3 (1.71%) Symfony
Miscellaneous
1 16 (9.14%) Analytical Skills
1 16 (9.14%) Data Centre
2 3 (1.71%) Clustering
2 3 (1.71%) Driving Licence
2 3 (1.71%) PKI
2 3 (1.71%) Replication
3 2 (1.14%) Hybrid Cloud
3 2 (1.14%) iPhone
3 2 (1.14%) Management Information System
4 1 (0.57%) AS400
4 1 (0.57%) Computer Science
4 1 (0.57%) EPoS
4 1 (0.57%) HP Storage
4 1 (0.57%) iPad
4 1 (0.57%) NHS
4 1 (0.57%) PMI
4 1 (0.57%) Reference Data
4 1 (0.57%) Smartphone
4 1 (0.57%) Wiki
Operating Systems
1 48 (27.43%) Windows
2 24 (13.71%) Windows Server
3 15 (8.57%) Windows 7
4 13 (7.43%) Windows Server 2012
5 10 (5.71%) Linux
5 10 (5.71%) Windows XP
6 9 (5.14%) Windows Server 2008
7 8 (4.57%) Unix
8 7 (4.00%) Windows 10
9 5 (2.86%) Windows 8
10 4 (2.29%) Red Hat Enterprise Linux
10 4 (2.29%) Solaris
11 2 (1.14%) Windows Server 2003
12 1 (0.57%) VMS
Processes & Methodologies
1 91 (52.00%) ITIL
2 54 (30.86%) Agile Software Development
3 49 (28.00%) Problem Management
4 44 (25.14%) ITSM
5 41 (23.43%) ITIL V3
6 36 (20.57%) MVC
6 36 (20.57%) SOA
7 28 (16.00%) Customer Requirements
8 27 (15.43%) Service Design
9 26 (14.86%) Incident Management
10 24 (13.71%) Document Management
11 21 (12.00%) Service Management
12 17 (9.71%) Service Delivery
13 16 (9.14%) Supplier Management
14 14 (8.00%) Line Management
15 13 (7.43%) OO
15 13 (7.43%) OOP
16 11 (6.29%) Change Management
17 9 (5.14%) Mentoring
18 8 (4.57%) Disaster Recovery
Programming Languages
1 42 (24.00%) C#
2 40 (22.86%) JavaScript
3 24 (13.71%) SQL
4 12 (6.86%) PowerShell
5 11 (6.29%) Java
6 8 (4.57%) PHP
6 8 (4.57%) VB
6 8 (4.57%) VBScript
7 3 (1.71%) T-SQL
8 2 (1.14%) Shell Script
9 1 (0.57%) Apex Code
9 1 (0.57%) PL/SQL
Qualifications
1 46 (26.29%) SC Cleared
1 46 (26.29%) Security Cleared
2 19 (10.86%) Cisco Certification
3 15 (8.57%) Microsoft Certification
4 13 (7.43%) CCNA
5 11 (6.29%) MCP
6 9 (5.14%) MCSA
6 9 (5.14%) MCSE
7 8 (4.57%) Degree
8 6 (3.43%) CCNP
8 6 (3.43%) ITIL Certification
9 4 (2.29%) MCITP
10 3 (1.71%) CCSA
11 2 (1.14%) RHCT
11 2 (1.14%) VMware Certified Professional (VCP)
12 1 (0.57%) MCDST
12 1 (0.57%) NVQ Level 4
12 1 (0.57%) PMI Certification
12 1 (0.57%) PMP
12 1 (0.57%) Six Sigma Black Belt
Quality Assurance & Compliance
1 5 (2.86%) QA
2 3 (1.71%) Data Quality
3 2 (1.14%) ISO/IEC 27001
4 1 (0.57%) GDPR
System Software
1 22 (12.57%) Active Directory
2 18 (10.29%) VMware Infrastructure
3 14 (8.00%) Hyper-V
4 5 (2.86%) XenApp
5 4 (2.29%) Terminal Services
6 2 (1.14%) vSphere
7 1 (0.57%) Citrix Presentation Server
7 1 (0.57%) Firmware
7 1 (0.57%) Microsoft Virtual Server
7 1 (0.57%) Virtual Servers
Systems Management
1 14 (8.00%) BMC PATROL
2 6 (3.43%) Systems Management Server (SMS)
3 5 (2.86%) SCCM
4 3 (1.71%) Backup Exec
4 3 (1.71%) Failover Clustering
4 3 (1.71%) Microsoft Clustering
5 2 (1.14%) Terraform
5 2 (1.14%) WSUS
Vendors
1 78 (44.57%) Microsoft
2 43 (24.57%) Remedy
3 34 (19.43%) Sitecore
4 21 (12.00%) Cisco
5 20 (11.43%) VMware
6 14 (8.00%) BMC
6 14 (8.00%) Citrix
6 14 (8.00%) Nimsoft
7 13 (7.43%) HP
8 11 (6.29%) Dell
9 7 (4.00%) F5
9 7 (4.00%) Lotus
10 6 (3.43%) Veeam
11 5 (2.86%) Apple
11 5 (2.86%) Google
12 4 (2.29%) CheckPoint
12 4 (2.29%) Juniper
12 4 (2.29%) Red Hat
13 3 (1.71%) MicroStrategy
13 3 (1.71%) Symantec