SLA Jobs in the East Midlands

Service Level Agreement (SLA)
England > East Midlands

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 24 February 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Feb 2024
Same period 2023 Same period 2022
Rank 93 78 58
Rank change year-on-year -15 -20 +25
Permanent jobs citing SLA 69 105 182
As % of all permanent jobs advertised in the East Midlands 2.20% 3.68% 4.96%
As % of the Quality Assurance & Compliance category 17.78% 13.71% 29.45%
Number of salaries quoted 53 51 110
10th Percentile £21,350 £22,750 £20,000
25th Percentile £23,875 £25,000 £21,250
Median annual salary (50th Percentile) £24,840 £28,000 £31,000
Median % change year-on-year -11.29% -9.68% -17.33%
75th Percentile £33,750 £50,000 £43,750
90th Percentile £46,600 £55,000 £50,125
England median annual salary £32,500 £39,475 £38,500
% change year-on-year -17.67% +2.53% -7.23%

All Quality Assurance and Compliance Skills
East Midlands

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 388 766 618
As % of all permanent jobs advertised in the East Midlands 12.38% 26.81% 16.86%
Number of salaries quoted 292 272 399
10th Percentile £23,912 £25,000 £24,000
25th Percentile £30,000 £36,250 £34,242
Median annual salary (50th Percentile) £42,500 £47,500 £45,000
Median % change year-on-year -10.53% +5.56% -
75th Percentile £53,094 £63,750 £57,500
90th Percentile £65,000 £72,500 £67,500
England median annual salary £55,000 £57,500 £55,000
% change year-on-year -4.35% +4.55% -

SLA
Job Vacancy Trend in the East Midlands

Job postings citing SLA as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for SLA in the East Midlands

SLA
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing SLA in the East Midlands.

Salary trend for SLA in the East Midlands

SLA
Salary Histogram in the East Midlands

Salary distribution for jobs citing SLA in the East Midlands over the 6 months to 24 February 2024.

Salary histogram for SLA in the East Midlands

SLA
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East Midlands region over the 6 months to 24 February 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leicestershire 0 18 £28,500 -28.75% 6
Northamptonshire -1 16 £24,811 -50.38% 1
Nottinghamshire -5 15 £22,500 -43.75% 5
Derbyshire -8 15 £24,250 -3.00% 3
Lincolnshire - 4 £40,000 - 2
SLA
England

SLA
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.90%) Microsoft Exchange
Applications
1 5 (7.25%) Microsoft Office
2 3 (4.35%) Spreadsheet
Cloud Services
1 9 (13.04%) Azure
2 7 (10.14%) Microsoft 365
3 6 (8.70%) Dynamics 365
4 2 (2.90%) Cloud Computing
5 1 (1.45%) AWS
5 1 (1.45%) IaaS
5 1 (1.45%) WhatsApp
Communications & Networking
1 13 (18.84%) Wi-Fi
2 6 (8.70%) Broadband
3 2 (2.90%) Network Security
3 2 (2.90%) VPN
3 2 (2.90%) Wireless
4 1 (1.45%) DHCP
4 1 (1.45%) DPNSS
4 1 (1.45%) Firewall
4 1 (1.45%) LAN
4 1 (1.45%) SAN
4 1 (1.45%) TCP/IP
4 1 (1.45%) WAN
Database & Business Intelligence
1 1 (1.45%) SQL Server
General
1 20 (28.99%) Social Skills
2 13 (18.84%) Analytical Skills
3 10 (14.49%) Law
4 4 (5.80%) Retail
5 3 (4.35%) Manufacturing
6 2 (2.90%) Organisational Skills
6 2 (2.90%) Telecoms
7 1 (1.45%) Finance
7 1 (1.45%) Legal
7 1 (1.45%) Public Sector
Job Titles
1 20 (28.99%) Support Engineer
2 16 (23.19%) Applications Support
3 13 (18.84%) Analyst
4 10 (14.49%) Mobile Engineer
4 10 (14.49%) Technical Engineer
5 9 (13.04%) Applications Engineer
5 9 (13.04%) Applications Support Engineer
5 9 (13.04%) IT Support
5 9 (13.04%) Support Analyst
6 7 (10.14%) Applications Support Analyst
6 7 (10.14%) Junior
6 7 (10.14%) Support Technician
7 6 (8.70%) Desktop Support
7 6 (8.70%) IT Analyst
7 6 (8.70%) IT Support Analyst
8 5 (7.25%) Desktop Engineer
8 5 (7.25%) Junior Desktop Engineer
8 5 (7.25%) Junior Desktop Support
8 5 (7.25%) Junior Desktop Support Engineer
8 5 (7.25%) Junior Support Engineer
Libraries, Frameworks & Software Standards
1 6 (8.70%) OLE
Miscellaneous
1 20 (28.99%) Driving Licence
2 12 (17.39%) Self-Motivation
3 4 (5.80%) Management Information System
4 3 (4.35%) Data Centre
4 3 (4.35%) Operational Technology
5 1 (1.45%) iPhone
5 1 (1.45%) Replication
Operating Systems
1 19 (27.54%) Windows
2 3 (4.35%) Android
2 3 (4.35%) Apple iOS
2 3 (4.35%) Mac OS
2 3 (4.35%) Windows 10
3 1 (1.45%) Linux
3 1 (1.45%) Windows 7
3 1 (1.45%) Windows Server
3 1 (1.45%) Windows Server 2008
3 1 (1.45%) Windows Server 2012
Processes & Methodologies
1 24 (34.78%) Customer Service
2 21 (30.43%) Problem-Solving
3 17 (24.64%) ITIL
4 15 (21.74%) Customer Requirements
5 13 (18.84%) Asset Management
5 13 (18.84%) Proactive Maintenance
6 12 (17.39%) Service Management
7 9 (13.04%) User Acceptance Testing
7 9 (13.04%) User Experience
8 7 (10.14%) Continuous Improvement
8 7 (10.14%) Service Delivery
9 6 (8.70%) ITSM
10 4 (5.80%) Capacity Management
10 4 (5.80%) Cost Reduction
10 4 (5.80%) Cybersecurity
10 4 (5.80%) Impact Assessments
10 4 (5.80%) Logistics
10 4 (5.80%) Mathematics
10 4 (5.80%) Time Management
11 3 (4.35%) Creative Thinking
Programming Languages
1 10 (14.49%) SQL
2 1 (1.45%) Perl
2 1 (1.45%) PowerShell
2 1 (1.45%) Python
Qualifications
1 16 (23.19%) Security Cleared
2 13 (18.84%) BPSS Clearance
3 6 (8.70%) DBS Check
4 3 (4.35%) SC Cleared
5 1 (1.45%) Azure Certification
5 1 (1.45%) MCP
5 1 (1.45%) Microsoft Certification
5 1 (1.45%) Microsoft Certified Architect
Quality Assurance & Compliance
1 14 (20.29%) PCI DSS
2 4 (5.80%) ISO 9001
2 4 (5.80%) ISO/IEC 27001
3 2 (2.90%) Accessibility
3 2 (2.90%) GDPR
4 1 (1.45%) QA
System Software
1 13 (18.84%) KVM
2 4 (5.80%) Active Directory
3 2 (2.90%) VMware Infrastructure
Systems Management
1 3 (4.35%) Jamf Pro
2 1 (1.45%) Failover Clustering
2 1 (1.45%) Microsoft Clustering
Vendors
1 21 (30.43%) Microsoft
2 14 (20.29%) Dell
3 7 (10.14%) Apple
4 3 (4.35%) ServiceNow
4 3 (4.35%) Veeam
5 2 (2.90%) VMware
6 1 (1.45%) HP
6 1 (1.45%) Meraki