SLA Job Trends in the East Midlands

Service Level Agreement (SLA)
England > East Midlands

The table below provides summary statistics and salary benchmarking for jobs advertised in the East Midlands requiring SLA skills. It covers permanent job vacancies from the 6 months leading up to 11 July 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Jul 2026
Same period 2025 Same period 2024
Rank 109 72 129
Rank change year-on-year -37 +57 -46
Permanent jobs citing SLA 61 71 77
As % of all permanent jobs in the East Midlands 1.18% 3.21% 1.53%
As % of the Quality Assurance & Compliance category 13.65% 22.19% 11.58%
Number of salaries quoted 56 70 63
10th Percentile - £21,250 £22,500
25th Percentile £24,750 £26,250 £24,240
Median annual salary (50th Percentile) £28,000 £29,500 £28,500
Median % change year-on-year -5.08% +3.51% -23.49%
75th Percentile £32,125 £35,125 £33,750
90th Percentile £48,750 £40,000 £40,000
England median annual salary £40,000 £32,500 £32,500
% change year-on-year +23.08% - -18.75%

All Quality Assurance and Compliance Skills
East Midlands

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the East Midlands.

Permanent vacancies with a requirement for quality assurance or compliance skills 447 320 665
As % of all permanent jobs advertised in the East Midlands 8.63% 14.47% 13.22%
Number of salaries quoted 309 198 401
10th Percentile £27,000 £24,169 £24,500
25th Percentile £30,500 £28,750 £30,000
Median annual salary (50th Percentile) £45,000 £35,250 £40,000
Median % change year-on-year +27.66% -11.88% -20.00%
75th Percentile £61,450 £50,250 £56,200
90th Percentile £75,000 £58,750 £63,750
England median annual salary £58,500 £57,500 £54,000
% change year-on-year +1.74% +6.48% -6.09%

SLA
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings citing SLA relative to all permanent IT jobs advertised in the East Midlands.

SLA job vacancy trend in the East Midlands

SLA
Salary Trend in the East Midlands

Salary distribution trend for jobs in the East Midlands citing SLA.

Salary distribution trend for jobs in the East Midlands citing SLA

SLA
Salary Histogram in the East Midlands

Salary distribution for jobs citing SLA in the East Midlands over the 6 months to 11 July 2026.

Salary histogram for SLA in the East Midlands

SLA
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East Midlands region over the 6 months to 11 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire -18 33 £30,750 +4.24% 2
Derbyshire +3 18 £25,500 +13.33% 1
Northamptonshire -11 6 £45,000 +42.86% 2
Leicestershire -32 3 £45,000 - 1
Lincolnshire - 1 - -
SLA
England

SLA
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (22.95%) Confluence
Applications
1 16 (26.23%) Microsoft Excel
2 8 (13.11%) Microsoft Office
3 1 (1.64%) Microsoft Project
Business Applications
1 1 (1.64%) Sage 200
1 1 (1.64%) SAP EHS
1 1 (1.64%) SAP S/4HANA
Cloud Services
1 23 (37.70%) Microsoft 365
2 5 (8.20%) Azure
2 5 (8.20%) Power Platform
3 4 (6.56%) Entra ID
4 1 (1.64%) SaaS
Communications & Networking
1 13 (21.31%) Firewall
2 11 (18.03%) DHCP
2 11 (18.03%) DNS
2 11 (18.03%) VLAN
3 9 (14.75%) TCP/IP
4 3 (4.92%) Internet
5 1 (1.64%) NX-OS
5 1 (1.64%) VoIP
5 1 (1.64%) Wireless
Database & Business Intelligence
1 5 (8.20%) Power BI
2 1 (1.64%) Crystal Reports
2 1 (1.64%) SQL Server
Development Applications
1 15 (24.59%) JIRA
2 1 (1.64%) GitLab
General
1 30 (49.18%) Social Skills
2 16 (26.23%) Law
3 11 (18.03%) Finance
4 9 (14.75%) Inclusion and Diversity
5 7 (11.48%) Organisational Skills
6 6 (9.84%) Analytical Skills
7 4 (6.56%) Marketing
8 3 (4.92%) Banking
8 3 (4.92%) Public Sector
8 3 (4.92%) Retail
9 2 (3.28%) Games
9 2 (3.28%) Manufacturing
10 1 (1.64%) Military
Job Titles
1 31 (50.82%) IT Support
2 14 (22.95%) 1st Line Support
3 12 (19.67%) IT Engineer
3 12 (19.67%) Support Technician
4 11 (18.03%) IT Support Technician
4 11 (18.03%) IT Technician
5 10 (16.39%) Analyst
5 10 (16.39%) IT Analyst
5 10 (16.39%) IT Support Engineer
5 10 (16.39%) Support Engineer
6 6 (9.84%) IT Support Analyst
6 6 (9.84%) Support Analyst
7 5 (8.20%) Coordinator
8 4 (6.56%) 1st Line Support Technician
8 4 (6.56%) Administrator
9 3 (4.92%) Commercial Administrator
9 3 (4.92%) Help Desk Manager
9 3 (4.92%) IT Manager
10 2 (3.28%) Senior
10 2 (3.28%) Senior IT Engineer
Miscellaneous
1 5 (8.20%) Driving Licence
2 3 (4.92%) EPoS
2 3 (4.92%) Management Information System
3 2 (3.28%) Analytical Mindset
3 2 (3.28%) CSOC
3 2 (3.28%) Cyber Defence
3 2 (3.28%) Onboarding
3 2 (3.28%) Security Operations Centre
3 2 (3.28%) Security Posture
4 1 (1.64%) Data Centre
4 1 (1.64%) Enterprise Software
4 1 (1.64%) PKI
Operating Systems
1 15 (24.59%) Windows
2 8 (13.11%) Windows Server
3 1 (1.64%) Windows 10
Processes & Methodologies
1 17 (27.87%) Root Cause Analysis
2 16 (26.23%) ITSM
3 15 (24.59%) Agile
3 15 (24.59%) Incident Management
4 13 (21.31%) ITIL
5 12 (19.67%) Continuous Improvement
5 12 (19.67%) Customer Service
5 12 (19.67%) Mentoring
5 12 (19.67%) Problem-Solving
6 9 (14.75%) Project Delivery
6 9 (14.75%) Risk Management
6 9 (14.75%) Service Delivery
7 8 (13.11%) Collaborative Working
7 8 (13.11%) Server Patching
8 7 (11.48%) Process Improvement
9 5 (8.20%) Business Intelligence
9 5 (8.20%) Information Security
9 5 (8.20%) Mathematics
10 4 (6.56%) Migration
10 4 (6.56%) WFM
Programming Languages
1 24 (39.34%) SQL
2 8 (13.11%) VBA
3 4 (6.56%) PowerShell
4 2 (3.28%) Kusto Query Language
4 2 (3.28%) Python
Qualifications
1 4 (6.56%) Microsoft Certification
1 4 (6.56%) SC Cleared
1 4 (6.56%) Security Cleared
2 3 (4.92%) Degree
3 2 (3.28%) CompTIA CySA+
4 1 (1.64%) Azure Certification
4 1 (1.64%) CCNA
4 1 (1.64%) Cisco Certification
4 1 (1.64%) DBS Check
4 1 (1.64%) ITIL Foundation Certificate
4 1 (1.64%) MCSE
Quality Assurance & Compliance
1 2 (3.28%) GDPR
2 1 (1.64%) Accessibility
2 1 (1.64%) Data Quality
2 1 (1.64%) ISO/IEC 27001
2 1 (1.64%) NIST
System Software
1 22 (36.07%) Active Directory
2 8 (13.11%) Hyper-V
3 1 (1.64%) Virtual Machines
3 1 (1.64%) VMware Infrastructure
3 1 (1.64%) vSphere
Systems Management
1 4 (6.56%) Microsoft Intune
2 1 (1.64%) FortiGate
2 1 (1.64%) Terraform
Vendors
1 27 (44.26%) Microsoft
2 4 (6.56%) ServiceNow
3 3 (4.92%) ESET
3 3 (4.92%) Ubiquiti
4 1 (1.64%) Cisco
4 1 (1.64%) HP
4 1 (1.64%) Sage
4 1 (1.64%) SAP
4 1 (1.64%) VMware