Period
to 26 September 2017

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 26 September 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England > East Midlands
6 months to
26 Sep 2017
Same period 2016 Same period 2015
Rank 101 58 76
Rank change year-on-year -43 +18 +8
Permanent jobs citing SLA 129 289 264
As % of all permanent IT jobs advertised in the East Midlands 2.50% 4.49% 3.51%
As % of the Quality Assurance & Compliance category 22.91% 27.19% 25.00%
Number of salaries quoted 102 207 166
East Midlands median annual salary £31,250 £40,000 £30,000
Median salary % change year-on-year -21.88% +33.33% -7.69%
10th Percentile £21,000 £21,000 £16,563
90th Percentile £59,750 £63,750 £52,500
England median annual salary £38,000 £37,500 £36,500
% change year-on-year +1.33% +2.74% -1.35%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
East Midlands
Permanent vacancies with a requirement for quality assurance or compliance skills 563 1063 1056
As % of all permanent IT jobs advertised in the East Midlands 10.93% 16.51% 14.02%
Number of salaries quoted 446 821 791
East Midlands median annual salary £45,000 £42,500 £37,500
Median salary % change year-on-year +5.88% +13.33% -3.85%
10th Percentile £25,000 £25,000 £23,090
90th Percentile £65,000 £64,500 £63,750
England median annual salary £50,000 £50,000 £45,000
% change year-on-year - +11.11% -

SLA
Job Vacancy Trend in the East Midlands

Job postings citing SLA as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for SLA in the East Midlands

SLA
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the East Midlands.

Salary trend for SLA in the East Midlands

SLA
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing SLA in the East Midlands over the 6 months to 26 September 2017.

Salary histogram for SLA in the East Midlands

SLA
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East Midlands region over the 6 months to 26 September 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire -4 35 £35,000 -11.95%
Nottinghamshire -52 34 £40,000 -5.88% 5
Northamptonshire -14 33 £25,000 -28.57% 1
Leicestershire -35 22 £29,000 -44.76% 2
Lincolnshire +7 3 £25,000 +2.04%
SLA
England

For the 6 months to 26 September 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for SLA.

1 64 (49.61%) ITIL
2 53 (41.09%) Microsoft
3 43 (33.33%) Windows
4 32 (24.81%) SQL Server
4 32 (24.81%) Problem Management
5 30 (23.26%) Agile Software Development
6 24 (18.60%) VMware
7 23 (17.83%) MVC
8 22 (17.05%) Cisco Certification
8 22 (17.05%) SOA
9 21 (16.28%) WAN
9 21 (16.28%) .NET
9 21 (16.28%) C#
9 21 (16.28%) Security Cleared
10 20 (15.50%) SC Cleared
10 20 (15.50%) ITIL V3
10 20 (15.50%) Active Directory
11 19 (14.73%) CCNA
11 19 (14.73%) HTML
11 19 (14.73%) IIS
11 19 (14.73%) CSS
11 19 (14.73%) jQuery
11 19 (14.73%) ASP.NET Web API
12 18 (13.95%) Team Foundation Server
12 18 (13.95%) LAN
12 18 (13.95%) Remedy
12 18 (13.95%) BizTalk Server
13 17 (13.18%) Web Services
13 17 (13.18%) JavaScript
13 17 (13.18%) ITSM

SLA
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (14.73%) IIS
2 18 (13.95%) BizTalk Server
3 10 (7.75%) SharePoint
4 6 (4.65%) MS Exchange
5 5 (3.88%) JBoss
6 3 (2.33%) IBM Notes
6 3 (2.33%) Skype for Business
7 2 (1.55%) Apache
7 2 (1.55%) Exchange Server 2013
7 2 (1.55%) Oracle Application Server
7 2 (1.55%) SAS
7 2 (1.55%) WebLogic
8 1 (0.78%) Exchange Server 2003
Applications
1 13 (10.08%) Microsoft Office
2 6 (4.65%) Microsoft Excel
3 2 (1.55%) Microsoft PowerPoint
4 1 (0.78%) Microsoft Project
Business Applications
1 17 (13.18%) Remedy ITSM
2 2 (1.55%) Oracle Applications
2 2 (1.55%) Oracle EBS
Cloud Services
1 6 (4.65%) Microsoft Azure
2 4 (3.10%) Cloud Computing
3 3 (2.33%) Amazon AWS
3 3 (2.33%) Office 365
4 2 (1.55%) SaaS
Communications & Networking
1 21 (16.28%) WAN
2 18 (13.95%) LAN
3 10 (7.75%) Firewall
4 9 (6.98%) TCP/IP
4 9 (6.98%) Wireless
5 6 (4.65%) Internet
6 5 (3.88%) VLAN
7 4 (3.10%) CTI
7 4 (3.10%) DHCP
7 4 (3.10%) VoIP
8 3 (2.33%) H.323
8 3 (2.33%) ISDN
8 3 (2.33%) MPLS
8 3 (2.33%) PBX
8 3 (2.33%) RTP
9 2 (1.55%) 3G
9 2 (1.55%) 4G
9 2 (1.55%) Cisco ASA
9 2 (1.55%) DNS
9 2 (1.55%) TACACS
Database & Business Intelligence
1 32 (24.81%) SQL Server
2 17 (13.18%) SQL Server 2014
3 5 (3.88%) BusinessObjects
4 3 (2.33%) Oracle Database
4 3 (2.33%) SQL Server Reporting Services
5 2 (1.55%) Data Warehouse
5 2 (1.55%) DB2
5 2 (1.55%) Oracle Database 10g
5 2 (1.55%) Oracle Database 11g
5 2 (1.55%) Oracle Database 12c
5 2 (1.55%) Oracle8/8i Database
5 2 (1.55%) Oracle9i Database
5 2 (1.55%) PostgreSQL
5 2 (1.55%) Power BI
5 2 (1.55%) SQL Server Analysis Services
5 2 (1.55%) SQL Server Integration Services
6 1 (0.78%) RDBMS
6 1 (0.78%) Relational Database
6 1 (0.78%) SQL Server 2008
Development Applications
1 18 (13.95%) Team Foundation Server
2 2 (1.55%) Jasmine
2 2 (1.55%) Selenium
General
1 15 (11.63%) Telecoms
2 7 (5.43%) Finance
3 3 (2.33%) Billing
3 3 (2.33%) Law
4 1 (0.78%) Automotive
4 1 (0.78%) Back Office
4 1 (0.78%) Banking
4 1 (0.78%) Local Government
4 1 (0.78%) Marketing
4 1 (0.78%) Multimedia
Job Titles
1 28 (21.71%) Support Engineer
2 19 (14.73%) Applications Support
2 19 (14.73%) Developer
3 18 (13.95%) Analyst
4 13 (10.08%) Service Manager
5 12 (9.30%) Service Analyst
5 12 (9.30%) Service Desk Analyst
6 11 (8.53%) 2nd Line Support
7 10 (7.75%) .NET Developer
8 9 (6.98%) Applications Engineer
8 9 (6.98%) Applications Support Engineer
8 9 (6.98%) Delivery Manager
8 9 (6.98%) IT Engineer
8 9 (6.98%) IT Support
9 8 (6.20%) .NET Applications Developer
9 8 (6.20%) Applications Developer
9 8 (6.20%) IT Manager
10 7 (5.43%) Services Delivery Manager
11 6 (4.65%) Network Engineer
11 6 (4.65%) Senior Developer
Libraries, Frameworks & Software Standards
1 21 (16.28%) .NET
2 19 (14.73%) ASP.NET Web API
2 19 (14.73%) CSS
2 19 (14.73%) HTML
2 19 (14.73%) jQuery
3 17 (13.18%) Ajax
3 17 (13.18%) Entity Framework
3 17 (13.18%) WCF
3 17 (13.18%) Web Services
4 5 (3.88%) Hibernate
4 5 (3.88%) J2EE
4 5 (3.88%) Java EE
4 5 (3.88%) JPA
4 5 (3.88%) RESTful
4 5 (3.88%) SOAP
4 5 (3.88%) Spring
4 5 (3.88%) Spring MVC
4 5 (3.88%) Spring Web Flow
5 3 (2.33%) ASP.NET
6 2 (1.55%) Angular 2
Miscellaneous
1 17 (13.18%) Analytical Skills
2 7 (5.43%) Data Centre
3 4 (3.10%) iPad
3 4 (3.10%) Management Information System
4 3 (2.33%) Clustering
4 3 (2.33%) Computer Science
4 3 (2.33%) Hybrid Cloud
5 2 (1.55%) Algorithms
5 2 (1.55%) Blackberry
5 2 (1.55%) Smartphone
6 1 (0.78%) AS400
6 1 (0.78%) Derivative
6 1 (0.78%) Driving Licence
6 1 (0.78%) FMCG
6 1 (0.78%) PMI
6 1 (0.78%) Video Conferencing
6 1 (0.78%) Virtual Team
Operating Systems
1 43 (33.33%) Windows
2 14 (10.85%) Windows Server
3 13 (10.08%) Linux
3 13 (10.08%) Windows 7
4 12 (9.30%) Windows Server 2012
5 7 (5.43%) Windows Server 2003
6 6 (4.65%) Unix
6 6 (4.65%) Windows 10
7 4 (3.10%) Windows 8
7 4 (3.10%) Windows Server 2008
7 4 (3.10%) Windows XP
8 3 (2.33%) Solaris
9 2 (1.55%) AIX
9 2 (1.55%) Android
9 2 (1.55%) CentOS
9 2 (1.55%) Mac OS X
9 2 (1.55%) Red Hat Enterprise Linux
Processes & Methodologies
1 64 (49.61%) ITIL
2 32 (24.81%) Problem Management
3 30 (23.26%) Agile Software Development
4 23 (17.83%) MVC
5 22 (17.05%) SOA
6 20 (15.50%) ITIL V3
7 17 (13.18%) ITSM
8 16 (12.40%) Line Management
9 15 (11.63%) Service Delivery
9 15 (11.63%) Supplier Management
10 13 (10.08%) Mentoring
11 12 (9.30%) Incident Management
12 11 (8.53%) Service Design
12 11 (8.53%) Service Management
13 10 (7.75%) Customer Requirements
14 9 (6.98%) Document Management
15 8 (6.20%) Service Delivery Management
15 8 (6.20%) Service Desk Management
15 8 (6.20%) Statistics
16 7 (5.43%) Process Improvement
Programming Languages
1 21 (16.28%) C#
2 17 (13.18%) JavaScript
3 14 (10.85%) SQL
4 10 (7.75%) Java
5 8 (6.20%) VB
5 8 (6.20%) VBScript
6 4 (3.10%) C
7 2 (1.55%) TypeScript
8 1 (0.78%) C++
8 1 (0.78%) PL/SQL
8 1 (0.78%) PowerShell
8 1 (0.78%) T-SQL
Qualifications
1 22 (17.05%) Cisco Certification
2 21 (16.28%) Security Cleared
3 20 (15.50%) SC Cleared
4 19 (14.73%) CCNA
5 15 (11.63%) ITIL Certification
6 13 (10.08%) Degree
6 13 (10.08%) MCP
7 11 (8.53%) Microsoft Certification
8 8 (6.20%) MCSE
9 6 (4.65%) MCITP
10 4 (3.10%) MCSA
10 4 (3.10%) MOS
10 4 (3.10%) VMware Certified Professional (VCP)
11 3 (2.33%) CCNP
11 3 (2.33%) Computer Science Degree
11 3 (2.33%) RHCT
12 2 (1.55%) CCSA
13 1 (0.78%) BC Cleared
13 1 (0.78%) MCTS
13 1 (0.78%) OCP
Quality Assurance & Compliance
1 5 (3.88%) PCI DSS
2 3 (2.33%) Data Quality
3 1 (0.78%) ISO/IEC 27001
System Software
1 20 (15.50%) Active Directory
2 13 (10.08%) VMware Infrastructure
3 5 (3.88%) vSphere
4 4 (3.10%) Hyper-V
5 3 (2.33%) Oracle RAC
5 3 (2.33%) Terminal Services
5 3 (2.33%) XenApp
6 2 (1.55%) Citrix Presentation Server
6 2 (1.55%) VMware Workstation
7 1 (0.78%) Firmware
7 1 (0.78%) Terminal Server
Systems Management
1 8 (6.20%) BMC PATROL
2 3 (2.33%) Data Guard
2 3 (2.33%) Oracle RMAN
3 2 (1.55%) Jamf Pro
3 2 (1.55%) Microsoft Clustering
3 2 (1.55%) Oracle Enterprise Manager
3 2 (1.55%) SCCM
4 1 (0.78%) Backup Exec
4 1 (0.78%) Failover Clustering
4 1 (0.78%) Systems Management Server (SMS)
Vendors
1 53 (41.09%) Microsoft
2 24 (18.60%) VMware
3 18 (13.95%) Remedy
4 17 (13.18%) Sitecore
5 13 (10.08%) Cisco
6 10 (7.75%) Citrix
7 8 (6.20%) BMC
7 8 (6.20%) Nimsoft
8 7 (5.43%) Avaya
8 7 (5.43%) HP
9 6 (4.65%) SolarWinds
9 6 (4.65%) Veeam
10 5 (3.88%) NetApp
11 4 (3.10%) Dell
12 3 (2.33%) Apple
12 3 (2.33%) BT
12 3 (2.33%) F5
12 3 (2.33%) Lotus
12 3 (2.33%) Oracle
12 3 (2.33%) Red Box