Period
to 25 May 2018

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 25 May 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England > East Midlands
6 months to
25 May 2018
Same period 2017 Same period 2016
Rank 86 92 73
Rank change year-on-year +6 -19 +4
Permanent jobs citing SLA 170 163 227
As % of all permanent IT jobs advertised in the East Midlands 3.35% 2.92% 3.61%
As % of the Quality Assurance & Compliance category 23.22% 25.12% 26.30%
Number of salaries quoted 144 156 141
East Midlands median annual salary £30,500 £35,000 £36,125
Median salary % change year-on-year -12.86% -3.11% +24.57%
10th Percentile £21,000 £18,000 £19,000
90th Percentile £50,875 £67,500 £58,750
England median annual salary £37,500 £37,500 £37,875
% change year-on-year - -0.99% +1.00%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
East Midlands
Permanent vacancies with a requirement for quality assurance or compliance skills 732 649 863
As % of all permanent IT jobs advertised in the East Midlands 14.40% 11.64% 13.73%
Number of salaries quoted 577 523 608
East Midlands median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £24,550 £21,250 £23,500
90th Percentile £68,000 £65,000 £62,500
England median annual salary £50,000 £47,500 £47,900
% change year-on-year +5.26% -0.84% +6.44%

SLA
Job Vacancy Trend in the East Midlands

Job postings citing SLA as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for SLA in the East Midlands

SLA
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the East Midlands.

Salary trend for SLA in the East Midlands

SLA
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing SLA in the East Midlands over the 6 months to 25 May 2018.

Salary histogram for SLA in the East Midlands

SLA
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East Midlands region over the 6 months to 25 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire -1 55 £31,250 -28.98% 5
Derbyshire -12 35 £26,500 +26.19% 3
Nottinghamshire +22 33 £26,750 -23.57% 3
Northamptonshire -7 28 £42,000 +40.00% 1
Lincolnshire +8 14 £23,500 -30.88% 1
SLA
England

For the 6 months to 25 May 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region with a requirement for SLA.

1 85 (50.00%) ITIL
2 64 (37.65%) Windows
2 64 (37.65%) Microsoft
3 42 (24.71%) Customer Requirements
4 40 (23.53%) Problem Management
5 35 (20.59%) ITSM
6 34 (20.00%) Agile Software Development
7 33 (19.41%) Windows Server
8 32 (18.82%) Remedy
9 31 (18.24%) Active Directory
9 31 (18.24%) ITIL V3
10 30 (17.65%) SC Cleared
10 30 (17.65%) Security Cleared
10 30 (17.65%) SQL
10 30 (17.65%) .NET
11 29 (17.06%) SQL Server
12 27 (15.88%) C#
12 27 (15.88%) Microsoft Azure
13 26 (15.29%) Cisco
13 26 (15.29%) Service Management
13 26 (15.29%) Remedy ITSM
14 25 (14.71%) JavaScript
15 24 (14.12%) Hyper-V
16 22 (12.94%) VMware
17 21 (12.35%) Retail
17 21 (12.35%) Supplier Management
17 21 (12.35%) HTML
17 21 (12.35%) CSS
17 21 (12.35%) PowerShell
18 20 (11.76%) VMware Infrastructure

SLA
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (10.59%) MS Exchange
1 18 (10.59%) SharePoint
2 17 (10.00%) Skype for Business
3 13 (7.65%) IIS
4 11 (6.47%) BizTalk Server
5 7 (4.12%) CMS
6 5 (2.94%) Exchange Server 2010
7 4 (2.35%) EPiServer
7 4 (2.35%) Kentico
7 4 (2.35%) Sitecore CMS
7 4 (2.35%) Umbraco
8 3 (1.76%) Drupal
8 3 (1.76%) WordPress
Applications
1 12 (7.06%) Microsoft Office
2 8 (4.71%) Microsoft Excel
3 5 (2.94%) Microsoft PowerPoint
Business Applications
1 26 (15.29%) Remedy ITSM
2 3 (1.76%) Magento
3 1 (0.59%) Dynamics NAV
Cloud Services
1 27 (15.88%) Microsoft Azure
2 14 (8.24%) Amazon AWS
3 13 (7.65%) Office 365
4 3 (1.76%) GitHub
5 2 (1.18%) Cloud Computing
6 1 (0.59%) Azure Active Directory
6 1 (0.59%) Boomi
6 1 (0.59%) IaaS
6 1 (0.59%) PaaS
6 1 (0.59%) SaaS
Communications & Networking
1 17 (10.00%) WAN
2 14 (8.24%) VoIP
3 12 (7.06%) LAN
4 11 (6.47%) Firewall
5 9 (5.29%) DNS
5 9 (5.29%) Internet
5 9 (5.29%) TCP/IP
6 8 (4.71%) WLAN
7 7 (4.12%) Remote Desktop
7 7 (4.12%) Skype
8 6 (3.53%) DHCP
8 6 (3.53%) SAN
9 4 (2.35%) Broadband
9 4 (2.35%) Wireless
10 2 (1.18%) IPsec
10 2 (1.18%) ISDN
10 2 (1.18%) PBX
10 2 (1.18%) PSTN
10 2 (1.18%) SMS
10 2 (1.18%) VLAN
Database & Business Intelligence
1 29 (17.06%) SQL Server
2 11 (6.47%) SQL Server 2014
3 2 (1.18%) SQL Server 2008
4 1 (0.59%) Azure SQL Database
4 1 (0.59%) MySQL
4 1 (0.59%) Oracle Database
4 1 (0.59%) Relational Database
4 1 (0.59%) SQL Server 2012
4 1 (0.59%) SQL Server 7
4 1 (0.59%) SQL Server Analysis Services
4 1 (0.59%) SQL Server Integration Services
4 1 (0.59%) SQL Server Reporting Services
Development Applications
1 11 (6.47%) Team Foundation Server
2 4 (2.35%) Bitbucket
2 4 (2.35%) Git (software)
2 4 (2.35%) Octopus Deploy
2 4 (2.35%) Subversion
General
1 21 (12.35%) Retail
2 10 (5.88%) Finance
3 6 (3.53%) Telecoms
4 5 (2.94%) Back Office
4 5 (2.94%) Marketing
5 4 (2.35%) Banking
5 4 (2.35%) Games
6 3 (1.76%) Manufacturing
7 2 (1.18%) Law
8 1 (0.59%) Investment Banking
8 1 (0.59%) Legal
Job Titles
1 44 (25.88%) Analyst
2 38 (22.35%) Developer
3 33 (19.41%) Support Engineer
4 29 (17.06%) 2nd Line Support
5 25 (14.71%) Applications Support
6 23 (13.53%) Support Analyst
7 21 (12.35%) .NET Developer
7 21 (12.35%) IT Support
8 20 (11.76%) 2nd Line Engineer
8 20 (11.76%) 2nd Line Support Engineer
9 15 (8.82%) Applications Engineer
9 15 (8.82%) Applications Support Engineer
9 15 (8.82%) IT Analyst
10 13 (7.65%) IT Support Analyst
11 12 (7.06%) Service Analyst
11 12 (7.06%) Service Desk Analyst
11 12 (7.06%) Team Leader
12 10 (5.88%) Applications Support Analyst
12 10 (5.88%) Desktop Support
13 9 (5.29%) Support Manager
Libraries, Frameworks & Software Standards
1 30 (17.65%) .NET
2 21 (12.35%) CSS
2 21 (12.35%) HTML
3 12 (7.06%) ASP.NET Web API
3 12 (7.06%) jQuery
3 12 (7.06%) Web Services
4 11 (6.47%) Ajax
4 11 (6.47%) AngularJS
4 11 (6.47%) Entity Framework
4 11 (6.47%) WCF
5 5 (2.94%) ASP.NET
6 4 (2.35%) CSS3
7 3 (1.76%) JSON
7 3 (1.76%) Laravel
7 3 (1.76%) Symfony
8 2 (1.18%) SOAP
9 1 (0.59%) ADSI
9 1 (0.59%) LDAP
9 1 (0.59%) WSDL
9 1 (0.59%) XML
Miscellaneous
1 18 (10.59%) Data Centre
2 13 (7.65%) Analytical Skills
3 11 (6.47%) Self-Motivation
4 7 (4.12%) iSeries
5 6 (3.53%) EMC VMAX
5 6 (3.53%) EMC VNX
6 5 (2.94%) PKI
7 3 (1.76%) Management Information System
8 2 (1.18%) iPad
8 2 (1.18%) iPhone
8 2 (1.18%) NHS
9 1 (0.59%) AS400
9 1 (0.59%) Clustering
9 1 (0.59%) Computer Science
9 1 (0.59%) HP Storage
9 1 (0.59%) Hybrid Cloud
9 1 (0.59%) Reference Data
9 1 (0.59%) Replication
9 1 (0.59%) Smartphone
9 1 (0.59%) Wiki
Operating Systems
1 64 (37.65%) Windows
2 33 (19.41%) Windows Server
3 17 (10.00%) Windows Server 2012
4 16 (9.41%) Windows 10
4 16 (9.41%) Windows 7
5 13 (7.65%) Linux
5 13 (7.65%) Windows Server 2008
6 6 (3.53%) Unix
7 5 (2.94%) Red Hat Enterprise Linux
8 3 (1.76%) Solaris
9 2 (1.18%) Oracle Linux
9 2 (1.18%) Windows 8
9 2 (1.18%) Windows XP
10 1 (0.59%) VMS
Processes & Methodologies
1 85 (50.00%) ITIL
2 42 (24.71%) Customer Requirements
3 40 (23.53%) Problem Management
4 35 (20.59%) ITSM
5 34 (20.00%) Agile Software Development
6 31 (18.24%) ITIL V3
7 26 (15.29%) Service Management
8 21 (12.35%) Supplier Management
9 19 (11.18%) OO
9 19 (11.18%) OOP
10 17 (10.00%) Incident Management
11 15 (8.82%) Problem-Solving
12 13 (7.65%) Scrum
12 13 (7.65%) Service Delivery
13 11 (6.47%) Change Management
13 11 (6.47%) MVC
13 11 (6.47%) SOA
14 10 (5.88%) Disaster Recovery
14 10 (5.88%) Document Management
14 10 (5.88%) Service Design
Programming Languages
1 30 (17.65%) SQL
2 27 (15.88%) C#
3 25 (14.71%) JavaScript
4 21 (12.35%) PowerShell
5 12 (7.06%) PHP
6 5 (2.94%) T-SQL
7 1 (0.59%) Apex Code
7 1 (0.59%) C
7 1 (0.59%) Java
7 1 (0.59%) Shell Script
7 1 (0.59%) VB
7 1 (0.59%) VB.NET
7 1 (0.59%) VBScript
Qualifications
1 30 (17.65%) SC Cleared
1 30 (17.65%) Security Cleared
2 19 (11.18%) Microsoft Certification
3 14 (8.24%) CCNA
3 14 (8.24%) Cisco Certification
4 11 (6.47%) MCSE
5 10 (5.88%) MCP
5 10 (5.88%) MCSA
6 6 (3.53%) Degree
6 6 (3.53%) ITIL Certification
7 4 (2.35%) CCNP
7 4 (2.35%) VMware Certified Professional (VCP)
8 3 (1.76%) MCITP
9 2 (1.18%) HND
9 2 (1.18%) ITIL Foundation Certificate
10 1 (0.59%) DBS Check
10 1 (0.59%) HP AIS
10 1 (0.59%) HP APS
10 1 (0.59%) Microsoft Certified Architect
10 1 (0.59%) NVQ Level 4
Quality Assurance & Compliance
1 4 (2.35%) QA
2 2 (1.18%) Data Quality
3 1 (0.59%) GDPR
3 1 (0.59%) ISO/IEC 27001
System Software
1 31 (18.24%) Active Directory
2 24 (14.12%) Hyper-V
3 20 (11.76%) VMware Infrastructure
4 6 (3.53%) vSphere
5 2 (1.18%) Firmware
6 1 (0.59%) BitLocker
6 1 (0.59%) Microsoft Virtual Server
6 1 (0.59%) Terminal Services
6 1 (0.59%) Virtual Servers
6 1 (0.59%) XenApp
6 1 (0.59%) XenServer
Systems Management
1 16 (9.41%) BMC PATROL
2 14 (8.24%) SCCM
3 9 (5.29%) Systems Management Server (SMS)
4 5 (2.94%) WSUS
5 4 (2.35%) SCSM
5 4 (2.35%) Terraform
6 1 (0.59%) Backup Exec
6 1 (0.59%) Failover Clustering
6 1 (0.59%) HP NNM
6 1 (0.59%) Microsoft Clustering
6 1 (0.59%) Norton AntiVirus
6 1 (0.59%) SCOM
6 1 (0.59%) Symantec Endpoint Protection
Vendors
1 64 (37.65%) Microsoft
2 32 (18.82%) Remedy
3 26 (15.29%) Cisco
4 22 (12.94%) VMware
5 16 (9.41%) BMC
5 16 (9.41%) Nimsoft
5 16 (9.41%) Sitecore
6 13 (7.65%) HP
7 10 (5.88%) Citrix
8 9 (5.29%) Dell
9 8 (4.71%) Google
9 8 (4.71%) IBM
10 7 (4.12%) Dell Compellent
10 7 (4.12%) EqualLogic
10 7 (4.12%) SonicWALL
11 6 (3.53%) Avaya
11 6 (3.53%) EMC
11 6 (3.53%) Sun
12 5 (2.94%) Red Hat
13 4 (2.35%) Apple