Period
to 27 July 2021

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 27 July 2021 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England > East Midlands
6 months to
27 Jul 2021
Same period 2020 Same period 2019
Rank 59 68 66
Rank change year-on-year +9 -2 +26
Permanent jobs citing SLA 130 54 159
As % of all permanent jobs advertised in the East Midlands 4.19% 3.05% 3.91%
As % of the Quality Assurance & Compliance category 25.00% 23.89% 24.69%
Number of salaries quoted 81 42 129
10th Percentile £21,000 £22,163 £17,850
25th Percentile £25,000 £23,750 £20,000
Median annual salary (50th Percentile) £28,500 £30,000 £27,500
Median % change year-on-year -5.00% +9.09% -14.06%
75th Percentile £47,500 £43,750 £35,000
90th Percentile £53,750 £45,000 £43,750
England median annual salary £40,000 £40,000 £40,000

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
East Midlands
Permanent vacancies with a requirement for quality assurance or compliance skills 520 226 644
As % of all permanent IT jobs advertised in the East Midlands 16.76% 12.76% 15.83%
Number of salaries quoted 365 184 484
10th Percentile £26,250 £23,750 £22,000
25th Percentile £36,250 £33,438 £28,375
Median annual salary (50th Percentile) £45,000 £42,904 £37,500
Median % change year-on-year +4.89% +14.41% -6.25%
75th Percentile £57,500 £58,750 £51,375
90th Percentile £69,500 £68,750 £60,000
England median annual salary £55,000 £54,500 £50,000
% change year-on-year +0.92% +9.00% -

SLA
Job Vacancy Trend in the East Midlands

Job postings citing SLA as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for SLA in the East Midlands

SLA
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing SLA in the East Midlands.

Salary trend for SLA in the East Midlands

SLA
Salary Histogram in the East Midlands

Salary distribution for jobs citing SLA in the East Midlands over the 6 months to 27 July 2021.

Salary histogram for SLA in the East Midlands

SLA
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East Midlands region over the 6 months to 27 July 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +8 35 £41,500 +7.79% 18
Northamptonshire +5 31 £28,000 +15.46% 8
Leicestershire -15 29 £25,000 -9.09% 5
Derbyshire -8 24 £28,500 +3.64% 2
Lincolnshire -12 7 £36,750 +5.88% 8
SLA
England

For the 6 months to 27 July 2021, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region with a requirement for SLA.

1 71 (54.62%) Windows
2 70 (53.85%) Social Skills
3 59 (45.38%) Microsoft
4 42 (32.31%) Azure
5 41 (31.54%) Active Directory
6 36 (27.69%) SQL
7 32 (24.62%) Retail
8 31 (23.85%) Service Delivery
9 29 (22.31%) Finance
10 28 (21.54%) ITIL
11 26 (20.00%) DNA
11 26 (20.00%) Citrix
12 24 (18.46%) Firewall
12 24 (18.46%) Microsoft 365
13 23 (17.69%) Facilities Management
13 23 (17.69%) Windows Server
14 18 (13.85%) LAN
14 18 (13.85%) SQL Server
14 18 (13.85%) Analytical Skills
15 17 (13.08%) Linux
15 17 (13.08%) VMware
16 16 (12.31%) Management Information System
16 16 (12.31%) Microsoft Office
16 16 (12.31%) Windows 10
17 15 (11.54%) MS Exchange
17 15 (11.54%) Project Management
18 14 (10.77%) Performance Tuning
19 13 (10.00%) DevOps
19 13 (10.00%) Line Management
19 13 (10.00%) Problem-Solving

SLA
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (11.54%) MS Exchange
2 10 (7.69%) SharePoint
3 9 (6.92%) IIS
4 3 (2.31%) Exchange Server 2010
4 3 (2.31%) WebLogic
5 1 (0.77%) Exchange Server 2013
Applications
1 16 (12.31%) Microsoft Office
2 10 (7.69%) Microsoft Excel
2 10 (7.69%) Microsoft PowerPoint
3 2 (1.54%) Spreadsheet
Business Applications
1 5 (3.85%) Sentinel
2 1 (0.77%) Northgate Housing
Cloud Services
1 42 (32.31%) Azure
2 24 (18.46%) Microsoft 365
3 11 (8.46%) Azure Active Directory
4 5 (3.85%) Power Platform
5 4 (3.08%) Azure Sentinel
6 1 (0.77%) Azure Data Factory
6 1 (0.77%) Cloud Computing
6 1 (0.77%) IaaS
6 1 (0.77%) PaaS
Communications & Networking
1 24 (18.46%) Firewall
2 18 (13.85%) LAN
3 13 (10.00%) WAN
4 12 (9.23%) VLAN
5 8 (6.15%) Remote Desktop
5 8 (6.15%) WLAN
6 7 (5.38%) VoIP
7 5 (3.85%) DHCP
7 5 (3.85%) DNS
7 5 (3.85%) Spanning Tree
7 5 (3.85%) Wireless
8 3 (2.31%) Cisco Wireless
9 2 (1.54%) Kerberos
9 2 (1.54%) SAN
10 1 (0.77%) BGP
10 1 (0.77%) Broadband
10 1 (0.77%) MPLS
10 1 (0.77%) NAS
10 1 (0.77%) OSPF
10 1 (0.77%) Wi-Fi
Database & Business Intelligence
1 18 (13.85%) SQL Server
2 8 (6.15%) SQL Server Integration Services
3 7 (5.38%) Amazon RDS
3 7 (5.38%) OLAP
4 6 (4.62%) SQL Server Reporting Services
5 5 (3.85%) OLTP
5 5 (3.85%) Power BI
5 5 (3.85%) SQL Server 7
5 5 (3.85%) SQL Server Analysis Services
6 4 (3.08%) Oracle Database
7 3 (2.31%) BusinessObjects
7 3 (2.31%) Data Warehouse
8 2 (1.54%) Star Schema
9 1 (0.77%) Azure SQL Data Warehouse
9 1 (0.77%) Microsoft Analysis Services
Development Applications
1 10 (7.69%) Git (software)
2 5 (3.85%) Visual Studio
3 1 (0.77%) Visual Studio Code
General
1 70 (53.85%) Social Skills
2 32 (24.62%) Retail
3 29 (22.31%) Finance
4 18 (13.85%) Analytical Skills
5 12 (9.23%) Public Sector
6 10 (7.69%) Organisational Skills
7 7 (5.38%) Back Office
7 7 (5.38%) Presentation Skills
8 4 (3.08%) Law
9 2 (1.54%) Influencing Skills
10 1 (0.77%) Czech Language
10 1 (0.77%) French Language
10 1 (0.77%) German Language
10 1 (0.77%) Italian Language
10 1 (0.77%) Local Government
10 1 (0.77%) Police
10 1 (0.77%) Spanish Language
10 1 (0.77%) Telecoms
Job Titles
1 19 (14.62%) Support Engineer
2 18 (13.85%) IT Support
3 16 (12.31%) DBA
4 14 (10.77%) Analyst
4 14 (10.77%) Developer
5 12 (9.23%) 2nd Line Engineer
5 12 (9.23%) IT Engineer
6 10 (7.69%) SQL DBA
7 9 (6.92%) 1st Line Support
7 9 (6.92%) DevOps Developer
7 9 (6.92%) Software Developer
7 9 (6.92%) Support Analyst
8 8 (6.15%) 2nd Line Support
8 8 (6.15%) Help Desk Analyst
8 8 (6.15%) IT Support Engineer
9 7 (5.38%) Administrator
9 7 (5.38%) Help Desk Support
9 7 (5.38%) Help Desk Support Analyst
9 7 (5.38%) IT Support Analyst
9 7 (5.38%) Service Manager
Libraries, Frameworks & Software Standards
1 10 (7.69%) .NET
2 3 (2.31%) MDX
3 2 (1.54%) LDAP
4 1 (0.77%) .NET Core
Miscellaneous
1 16 (12.31%) Management Information System
2 9 (6.92%) Self-Motivation
3 8 (6.15%) AS400
4 6 (4.62%) Replication
5 5 (3.85%) Data Centre
6 3 (2.31%) Clustering
7 2 (1.54%) Driving Licence
7 2 (1.54%) Enterprise Software
7 2 (1.54%) PKI
8 1 (0.77%) CMDB
8 1 (0.77%) Data Structures
8 1 (0.77%) Fibre Optics
8 1 (0.77%) Housing Association
8 1 (0.77%) Private Cloud
8 1 (0.77%) Public Cloud
8 1 (0.77%) Virtual Team
Operating Systems
1 71 (54.62%) Windows
2 23 (17.69%) Windows Server
3 17 (13.08%) Linux
4 16 (12.31%) Windows 10
5 5 (3.85%) Windows Server 2008
5 5 (3.85%) Windows Server 2019
6 4 (3.08%) Unix
7 3 (2.31%) AIX
7 3 (2.31%) Solaris
8 2 (1.54%) Windows Server 2012
8 2 (1.54%) Windows Server 2016
9 1 (0.77%) Data ONTAP
9 1 (0.77%) Windows 8
Processes & Methodologies
1 31 (23.85%) Service Delivery
2 28 (21.54%) ITIL
3 26 (20.00%) DNA
4 23 (17.69%) Facilities Management
5 15 (11.54%) Project Management
6 14 (10.77%) Performance Tuning
7 13 (10.00%) Business Intelligence
7 13 (10.00%) DevOps
7 13 (10.00%) Line Management
7 13 (10.00%) Problem-Solving
7 13 (10.00%) Service Management
8 12 (9.23%) Capacity Management
8 12 (9.23%) Continuous Improvement
8 12 (9.23%) Mentoring
8 12 (9.23%) Time Management
9 11 (8.46%) Incident Management
10 10 (7.69%) Business Development
10 10 (7.69%) Commercial Awareness
10 10 (7.69%) Customer Requirements
10 10 (7.69%) Security Patching
Programming Languages
1 36 (27.69%) SQL
2 13 (10.00%) PowerShell
2 13 (10.00%) T-SQL
3 10 (7.69%) C#
4 6 (4.62%) PL/SQL
5 3 (2.31%) Data Analysis Expressions (DAX)
6 2 (1.54%) VB
7 1 (0.77%) C
Qualifications
1 11 (8.46%) Microsoft Certification
2 7 (5.38%) ITIL Certification
3 6 (4.62%) MCSA
4 5 (3.85%) Cisco Certification
4 5 (3.85%) MCP
4 5 (3.85%) Microsoft Certified Architect
5 4 (3.08%) Citrix Certification
6 3 (2.31%) CCNA
6 3 (2.31%) OCA
6 3 (2.31%) OCP
6 3 (2.31%) Oracle Certification
7 2 (1.54%) CCNP
7 2 (1.54%) Degree
7 2 (1.54%) SC Cleared
7 2 (1.54%) Security Cleared
8 1 (0.77%) CCSA
8 1 (0.77%) Check Point Certification
8 1 (0.77%) CISSP
8 1 (0.77%) MCSE
8 1 (0.77%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (0.77%) Data Quality
1 1 (0.77%) ISO/IEC 27001
1 1 (0.77%) QA
System Software
1 41 (31.54%) Active Directory
2 12 (9.23%) XenApp
2 12 (9.23%) XenDesktop
3 7 (5.38%) Virtual Machines
3 7 (5.38%) VMware Infrastructure
4 4 (3.08%) Oracle RAC
Systems Management
1 7 (5.38%) Failover Clustering
1 7 (5.38%) Microsoft Clustering
2 4 (3.08%) Data Guard
2 4 (3.08%) Oracle Enterprise Manager
2 4 (3.08%) Oracle RMAN
2 4 (3.08%) Oracle Statspack
3 3 (2.31%) Cisco CUCM
3 3 (2.31%) Cisco UCCX
3 3 (2.31%) Norton AntiVirus
4 2 (1.54%) Active Directory Federation Services
4 2 (1.54%) McAfee ePO
4 2 (1.54%) SCCM
4 2 (1.54%) Single Sign-On
5 1 (0.77%) vCenter Server
Vendors
1 59 (45.38%) Microsoft
2 26 (20.00%) Citrix
3 17 (13.08%) VMware
4 10 (7.69%) Dell
5 9 (6.92%) Cisco
5 9 (6.92%) HP
6 7 (5.38%) Draytek
6 7 (5.38%) SolarWinds
6 7 (5.38%) SonicWALL
7 5 (3.85%) Oracle
8 4 (3.08%) RedGate
9 3 (2.31%) F5
9 3 (2.31%) IBM
9 3 (2.31%) Juniper
9 3 (2.31%) Salesforce.com
9 3 (2.31%) Symantec
10 2 (1.54%) Apple
10 2 (1.54%) McAfee
11 1 (0.77%) CheckPoint
11 1 (0.77%) NetApp