The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England / East Midlands
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 107 55 62
Rank change year-on-year -52 +7  
Permanent jobs citing SLA 49 144 156
As % of all permanent IT jobs advertised in the East Midlands 1.83% 4.41% 4.14%
As % of the Quality Assurance & Compliance category 18.77% 27.43% 29.83%
Number of salaries quoted 42 91 80
Median salary £29,500 £37,750 £28,750
Median salary % change year-on-year -21.85% +31.30%  
90% offered a salary of more than £22,000 £21,000 £17,300
10% offered a salary of more than £52,250 £62,500 £52,000
UK excluding London median salary £36,000 £34,000 £34,000
% change year-on-year +5.88% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
East Midlands
Permanent job vacancies with a requirement for quality assurance and compliance skills 261 525 523
As % of all permanent IT job vacancies advertised in the East Midlands 9.72% 16.09% 13.89%
Number of salaries quoted 210 404 383
Median salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25%  
90% offered a salary of more than £25,000 £27,500 £26,150
10% offered a salary of more than £62,750 £62,500 £61,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

SLA
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in the East Midlands

SLA
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the East Midlands.

Salary trend for SLA in the East Midlands

SLA
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing SLA in the East Midlands over the 3 months to 23 June 2017.

Salary histogram for SLA in the East Midlands

SLA
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East Midlands region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -8 17 £36,000 - 1
Leicestershire -16 17 £30,000 -46.66% 1
Nottinghamshire -34 9 £29,000 +5.45% 2
Derbyshire -6 4 £23,250 -48.33% 5
SLA
England

For the 6 months to 23 June 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for SLA.

1 85 (54.84%) ITIL
2 61 (39.35%) Windows
3 60 (38.71%) Microsoft
4 53 (34.19%) Active Directory
5 33 (21.29%) VMware
6 31 (20.00%) SQL
7 30 (19.35%) Windows Server
8 24 (15.48%) Microsoft Office
9 22 (14.19%) Citrix
9 22 (14.19%) Service Delivery
10 21 (13.55%) Supplier Management
11 19 (12.26%) Bomgar
11 19 (12.26%) Microsoft Certification
12 18 (11.61%) Line Management
13 17 (10.97%) Telecoms
14 16 (10.32%) WAN
14 16 (10.32%) Process Improvement
15 14 (9.03%) Continuous Improvement
15 14 (9.03%) NetApp
15 14 (9.03%) Retail
16 13 (8.39%) Incident Management
16 13 (8.39%) ITIL Certification
16 13 (8.39%) Service Management
16 13 (8.39%) LAN
16 13 (8.39%) Windows 7
16 13 (8.39%) Coaching
17 12 (7.74%) VMware Infrastructure
17 12 (7.74%) Windows Server 2012
17 12 (7.74%) VMware Certified Professional (VCP)
17 12 (7.74%) Problem Management

SLA
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (7.10%) MS Exchange
2 3 (1.94%) Exchange Server 2013
2 3 (1.94%) iPlanet
2 3 (1.94%) JBoss
2 3 (1.94%) WebSphere
3 2 (1.29%) SAS
3 2 (1.29%) Skype for Business
4 1 (0.65%) BizTalk Server
4 1 (0.65%) IIS
4 1 (0.65%) SharePoint
4 1 (0.65%) WebSphere Application Server
Applications
1 24 (15.48%) Microsoft Office
2 4 (2.58%) Microsoft Excel
3 2 (1.29%) Microsoft Project
Business Applications
1 3 (1.94%) Retail-J
2 2 (1.29%) SAP CO
2 2 (1.29%) SAP FI
2 2 (1.29%) SAP FI/CO
Cloud Services
1 5 (3.23%) Microsoft Azure
2 4 (2.58%) Cloud Computing
3 3 (1.94%) Amazon AWS
4 2 (1.29%) Office 365
4 2 (1.29%) SaaS
Communications & Networking
1 16 (10.32%) WAN
2 13 (8.39%) LAN
3 5 (3.23%) SAN
3 5 (3.23%) VLAN
3 5 (3.23%) VoIP
4 4 (2.58%) DHCP
4 4 (2.58%) DNS
4 4 (2.58%) Internet
5 3 (1.94%) H.323
5 3 (1.94%) Remote Desktop
5 3 (1.94%) RTP
5 3 (1.94%) TCP/IP
6 2 (1.29%) Firewall
6 2 (1.29%) IP Telephony
6 2 (1.29%) ISDN
6 2 (1.29%) PBX
6 2 (1.29%) Unified Communications
7 1 (0.65%) Broadband
7 1 (0.65%) PSTN
7 1 (0.65%) WLAN
Database & Business Intelligence
1 7 (4.52%) SQL Server
2 4 (2.58%) Oracle Reports
3 3 (1.94%) SAP HANA
3 3 (1.94%) SQL Server Reporting Services
4 2 (1.29%) SQL Server Integration Services
5 1 (0.65%) BusinessObjects
5 1 (0.65%) Data Warehouse
5 1 (0.65%) Oracle Database
5 1 (0.65%) PostgreSQL
5 1 (0.65%) Power BI
5 1 (0.65%) SAP Data Services
5 1 (0.65%) SQL Server 2008
5 1 (0.65%) SQL Server Analysis Services
Development Applications
1 2 (1.29%) Jasmine
1 2 (1.29%) Selenium
2 1 (0.65%) Team Foundation Server
General
1 17 (10.97%) Telecoms
2 14 (9.03%) Retail
3 10 (6.45%) Back Office
3 10 (6.45%) Finance
4 4 (2.58%) Legal
5 3 (1.94%) Law
6 1 (0.65%) Automotive
6 1 (0.65%) Billing
6 1 (0.65%) Local Government
6 1 (0.65%) Marketing
6 1 (0.65%) Multimedia
Job Titles
1 57 (36.77%) Analyst
2 29 (18.71%) Support Analyst
3 28 (18.06%) 1st Line Support
4 25 (16.13%) Delivery Manager
4 25 (16.13%) Service Analyst
4 25 (16.13%) Service Desk Analyst
5 23 (14.84%) IT Support
6 20 (12.90%) IT Analyst
6 20 (12.90%) IT Support Analyst
6 20 (12.90%) Service Manager
7 18 (11.61%) 1st Line Support Analyst
7 18 (11.61%) Services Delivery Manager
8 16 (10.32%) 1st Line Service Desk Analyst
8 16 (10.32%) Service Desk Support
8 16 (10.32%) Service Desk Support Analyst
9 14 (9.03%) Applications Support
10 12 (7.74%) Applications Support Analyst
11 10 (6.45%) IT Manager
11 10 (6.45%) Technical Support
12 8 (5.16%) Help Desk Analyst
Libraries, Frameworks & Software Standards
1 4 (2.58%) .NET
1 4 (2.58%) J2EE
2 3 (1.94%) ASP.NET
3 2 (1.29%) Angular 2
3 2 (1.29%) AngularJS
3 2 (1.29%) ASP.NET Web API
3 2 (1.29%) CSS
3 2 (1.29%) HTML
3 2 (1.29%) jQuery
4 1 (0.65%) ASP.NET MVC
4 1 (0.65%) Hibernate
4 1 (0.65%) JMS
4 1 (0.65%) JSP
4 1 (0.65%) Middleware
4 1 (0.65%) Razor View Engine
4 1 (0.65%) Servlets
4 1 (0.65%) Spring
4 1 (0.65%) Struts
4 1 (0.65%) XML
Miscellaneous
1 10 (6.45%) iPad
2 9 (5.81%) Analytical Skills
3 6 (3.87%) EPoS
4 4 (2.58%) Enterprise Software
5 3 (1.94%) Data Centre
6 2 (1.29%) Algorithms
6 2 (1.29%) Blackberry
6 2 (1.29%) Driving Licence
6 2 (1.29%) FMCG
6 2 (1.29%) Hybrid Cloud
6 2 (1.29%) Smartphone
6 2 (1.29%) Virtual Team
7 1 (0.65%) AS400
7 1 (0.65%) Computer Science
7 1 (0.65%) Linux Command Line
7 1 (0.65%) Management Information System
7 1 (0.65%) Video Conferencing
7 1 (0.65%) Wiki
Operating Systems
1 61 (39.35%) Windows
2 30 (19.35%) Windows Server
3 13 (8.39%) Windows 7
4 12 (7.74%) Windows Server 2012
5 8 (5.16%) Windows Server 2003
6 7 (4.52%) Unix
7 6 (3.87%) Linux
8 4 (2.58%) Windows 10
8 4 (2.58%) Windows 8
8 4 (2.58%) Windows Server 2008
9 1 (0.65%) CentOS
9 1 (0.65%) Red Hat Enterprise Linux
9 1 (0.65%) Solaris
Processes & Methodologies
1 85 (54.84%) ITIL
2 22 (14.19%) Service Delivery
3 21 (13.55%) Supplier Management
4 18 (11.61%) Line Management
5 16 (10.32%) Process Improvement
6 14 (9.03%) Continuous Improvement
7 13 (8.39%) Coaching
7 13 (8.39%) Incident Management
7 13 (8.39%) Service Management
8 12 (7.74%) Problem Management
9 11 (7.10%) ITIL V3
9 11 (7.10%) Service Desk Management
10 10 (6.45%) Disaster Recovery
11 9 (5.81%) Agile Software Development
11 9 (5.81%) Business Continuity
11 9 (5.81%) Capacity Management
12 7 (4.52%) High Availability
12 7 (4.52%) Mentoring
12 7 (4.52%) Stakeholder Management
13 6 (3.87%) Change Management
Programming Languages
1 31 (20.00%) SQL
2 6 (3.87%) Java
3 4 (2.58%) C
3 4 (2.58%) C#
4 2 (1.29%) ABAP
4 2 (1.29%) Shell Script
4 2 (1.29%) TypeScript
5 1 (0.65%) AWK
5 1 (0.65%) Bash Shell
5 1 (0.65%) C++
5 1 (0.65%) PL/SQL
5 1 (0.65%) PowerShell
5 1 (0.65%) sed
5 1 (0.65%) T-SQL
Qualifications
1 19 (12.26%) Microsoft Certification
2 13 (8.39%) ITIL Certification
3 12 (7.74%) VMware Certified Professional (VCP)
4 11 (7.10%) MCSE
5 8 (5.16%) Degree
5 8 (5.16%) MCITP
6 5 (3.23%) BC Cleared
6 5 (3.23%) Security Cleared
7 4 (2.58%) CCNA
7 4 (2.58%) Cisco Certification
7 4 (2.58%) MCP
7 4 (2.58%) MOS
8 3 (1.94%) Citrix Certification
8 3 (1.94%) MCSA
9 2 (1.29%) RHCT
10 1 (0.65%) DBS Check
10 1 (0.65%) ITIL Foundation Certificate
10 1 (0.65%) OCA
10 1 (0.65%) OCP
10 1 (0.65%) Oracle Certification
Quality Assurance & Compliance
1 3 (1.94%) Data Quality
1 3 (1.94%) PCI DSS
2 1 (0.65%) QA
System Software
1 53 (34.19%) Active Directory
2 12 (7.74%) VMware Infrastructure
3 6 (3.87%) Hyper-V
4 4 (2.58%) vSphere
4 4 (2.58%) XenApp
5 3 (1.94%) XenDesktop
6 1 (0.65%) Citrix Presentation Server
6 1 (0.65%) Firmware
6 1 (0.65%) Oracle RAC
6 1 (0.65%) Terminal Server
6 1 (0.65%) Terminal Services
Systems Management
1 6 (3.87%) SCCM
2 3 (1.94%) Microsoft Clustering
2 3 (1.94%) OpenView Configuration Management
2 3 (1.94%) SCOM
3 2 (1.29%) BladeLogic
3 2 (1.29%) Opscode Chef
4 1 (0.65%) Data Guard
4 1 (0.65%) Oracle RMAN
Vendors
1 60 (38.71%) Microsoft
2 33 (21.29%) VMware
3 22 (14.19%) Citrix
4 19 (12.26%) Bomgar
5 14 (9.03%) NetApp
6 7 (4.52%) Avaya
7 5 (3.23%) Cisco
7 5 (3.23%) Oracle
8 4 (2.58%) Remedy
8 4 (2.58%) SAP
9 3 (1.94%) HP
9 3 (1.94%) Red Box
9 3 (1.94%) SolarWinds
10 2 (1.29%) Apple
10 2 (1.29%) Axway
10 2 (1.29%) Veeam
11 1 (0.65%) Interwoven
11 1 (0.65%) Juniper
11 1 (0.65%) Mitel
11 1 (0.65%) SonicWALL
Chesterfield, Derbyshire
HAYS INFORMATION TECHNOLOGY
Salary: Competitive Salary + Bonus
Posted: 9 hours ago
Nottingham, Nottinghamshire
EMBS Ltd
Salary: £25k per year + .
Posted: 3 days ago
Derby, Derbyshire
Smarterways Ltd.
Salary: From £20,000 to £30,000 per annum
Posted: 2 days ago
Nottingham
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £30000.00 per annum
Posted: 24 days ago
Derby, Derbyshire
Oliver James Associates
Salary: £50000 - £65000 per annum
Posted: 3 days ago