SLA Jobs in the East Midlands

Service Level Agreement (SLA)
England > East Midlands

The table below provides summary statistics for permanent job vacancies advertised in the East Midlands requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 26 April 2025, comparing them to the same period in the previous two years.

6 months to
26 Apr 2025
Same period 2024 Same period 2023
Rank 80 115 82
Rank change year-on-year +35 -33 -22
Permanent jobs citing SLA 56 78 101
As % of all permanent jobs advertised in the East Midlands 2.43% 1.81% 3.52%
As % of the Quality Assurance & Compliance category 13.56% 14.44% 13.84%
Number of salaries quoted 56 59 49
10th Percentile £21,250 £21,250 £24,900
25th Percentile £24,875 £24,058 £25,000
Median annual salary (50th Percentile) £30,750 £28,500 £32,000
Median % change year-on-year +7.89% -10.94% +1.59%
75th Percentile £35,125 £35,625 £53,750
90th Percentile £40,000 £40,000 £55,500
England median annual salary £35,000 £32,500 £40,000
% change year-on-year +7.69% -18.75% +6.67%

All Quality Assurance and Compliance Skills
East Midlands

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the East Midlands.

Permanent vacancies with a requirement for quality assurance or compliance skills 413 540 730
As % of all permanent jobs advertised in the East Midlands 17.94% 12.55% 25.44%
Number of salaries quoted 176 373 246
10th Percentile £24,750 £24,240 £25,000
25th Percentile £29,750 £30,000 £36,250
Median annual salary (50th Percentile) £40,000 £41,000 £47,500
Median % change year-on-year -2.44% -13.68% +5.56%
75th Percentile £56,375 £53,000 £62,188
90th Percentile £65,625 £63,750 £72,500
England median annual salary £60,000 £52,500 £57,500
% change year-on-year +14.29% -8.70% +4.55%

SLA
Job Vacancy Trend in the East Midlands

Job postings citing SLA as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for SLA in the East Midlands

SLA
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing SLA in the East Midlands.

Salary trend for SLA in the East Midlands

SLA
Salary Histogram in the East Midlands

Salary distribution for jobs citing SLA in the East Midlands over the 6 months to 26 April 2025.

Salary histogram for SLA in the East Midlands

SLA
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East Midlands region over the 6 months to 26 April 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Northamptonshire +6 27 £31,500 +26.96% 3
Derbyshire +28 14 £22,500 -7.22% 4
Nottinghamshire +15 8 £28,000 +24.44% 7
Leicestershire +23 5 £31,500 +10.53% 4
Lincolnshire +14 2 £52,500 +31.25% 2
SLA
England

SLA
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (28.57%) Microsoft Exchange
2 13 (23.21%) Confluence
3 10 (17.86%) SharePoint
Business Applications
1 1 (1.79%) Sage 200
Cloud Services
1 16 (28.57%) Microsoft 365
2 12 (21.43%) Azure
3 8 (14.29%) Entra ID
4 3 (5.36%) Mimecast
4 3 (5.36%) OneDrive
5 1 (1.79%) Intacct
Communications & Networking
1 7 (12.50%) Ethernet
1 7 (12.50%) Remote Desktop
2 2 (3.57%) DHCP
2 2 (3.57%) DNS
2 2 (3.57%) Firewall
2 2 (3.57%) VPN
Database & Business Intelligence
1 1 (1.79%) Crystal Reports
1 1 (1.79%) SQL Server
Development Applications
1 13 (23.21%) JIRA
General
1 28 (50.00%) Social Skills
2 18 (32.14%) Law
3 5 (8.93%) Analytical Skills
4 1 (1.79%) Finance
4 1 (1.79%) Manufacturing
Job Titles
1 22 (39.29%) IT Support
2 17 (30.36%) 2nd Line Support
3 13 (23.21%) Analyst
3 13 (23.21%) IT Analyst
3 13 (23.21%) IT Support Analyst
3 13 (23.21%) Support Analyst
4 11 (19.64%) 1st Line Support
5 7 (12.50%) 2nd Line Desktop Support
5 7 (12.50%) Desktop Support
6 6 (10.71%) SQL Analyst
6 6 (10.71%) SQL Support Analyst
6 6 (10.71%) Support Engineer
7 5 (8.93%) Applications Engineer
7 5 (8.93%) Applications Support
7 5 (8.93%) Applications Support Engineer
7 5 (8.93%) First Line Help Desk Support
7 5 (8.93%) Help Desk Support
8 4 (7.14%) Linux Engineer
9 2 (3.57%) Network Engineer
9 2 (3.57%) Server Engineer
Miscellaneous
1 14 (25.00%) Driving Licence
2 5 (8.93%) Onboarding
Operating Systems
1 22 (39.29%) Windows
2 13 (23.21%) Windows Server
3 5 (8.93%) CentOS
3 5 (8.93%) Linux
3 5 (8.93%) Rocky
3 5 (8.93%) Ubuntu
4 3 (5.36%) Apple iOS
4 3 (5.36%) Mac OS
4 3 (5.36%) Windows 10
Processes & Methodologies
1 21 (37.50%) Customer Service
2 15 (26.79%) ITSM
3 13 (23.21%) Agile
3 13 (23.21%) Incident Management
3 13 (23.21%) Root Cause Analysis
4 8 (14.29%) Data Protection
5 7 (12.50%) Service Delivery
5 7 (12.50%) Service Management
6 6 (10.71%) Continuous Improvement
6 6 (10.71%) Customer-Centricity
6 6 (10.71%) Disaster Recovery
6 6 (10.71%) Migration
6 6 (10.71%) Problem-Solving
6 6 (10.71%) Process Improvement
7 5 (8.93%) Asset Management
7 5 (8.93%) Customer Requirements
7 5 (8.93%) User Experience
8 3 (5.36%) Kalman Filter
8 3 (5.36%) Mobile Device Management
9 2 (3.57%) Mentoring
Programming Languages
1 14 (25.00%) SQL
2 3 (5.36%) PowerShell
Qualifications
1 1 (1.79%) A+ Certification
1 1 (1.79%) Degree
Quality Assurance & Compliance
1 1 (1.79%) GDPR
System Software
1 15 (26.79%) Active Directory
2 7 (12.50%) Hyper-V
2 7 (12.50%) Virtual Desktop
3 1 (1.79%) Firmware
Systems Management
1 5 (8.93%) Ansible
2 3 (5.36%) Jamf Pro
2 3 (5.36%) Microsoft Intune
3 2 (3.57%) FortiGate
Vendors
1 21 (37.50%) Microsoft
2 7 (12.50%) Meraki
3 3 (5.36%) Barracuda Networks
3 3 (5.36%) Sophos
4 2 (3.57%) Cisco
5 1 (1.79%) Sage