Period
to 27 January 2021

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 27 January 2021 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England > East Midlands
6 months to
27 Jan 2021
Same period 2020 Same period 2019
Rank 80 69 95
Rank change year-on-year -11 +26 -4
Permanent jobs citing SLA 52 141 130
As % of all permanent jobs advertised in the East Midlands 2.48% 3.86% 3.08%
As % of the Quality Assurance & Compliance category 19.77% 29.62% 20.00%
Number of salaries quoted 50 127 93
Median annual salary £41,125 £30,000 £27,000
Median salary % change year-on-year +37.08% +11.11% -16.92%
10th Percentile £25,450 £20,150 £17,500
90th Percentile £57,625 £49,500 £47,250
England median annual salary £42,500 £37,500 £40,000
% change year-on-year +13.33% -6.25% +14.29%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
East Midlands
Permanent vacancies with a requirement for quality assurance or compliance skills 263 476 650
As % of all permanent IT jobs advertised in the East Midlands 12.53% 13.04% 15.42%
Number of salaries quoted 214 403 483
Median annual salary £47,500 £37,500 £42,500
Median salary % change year-on-year +26.67% -11.76% -4.49%
10th Percentile £31,250 £21,250 £24,000
90th Percentile £62,500 £65,000 £65,000
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

SLA
Job Vacancy Trend in the East Midlands

Job postings citing SLA as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for SLA in the East Midlands

SLA
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing SLA in the East Midlands.

Salary trend for SLA in the East Midlands

SLA
Salary Histogram in the East Midlands

Salary distribution for jobs citing SLA in the East Midlands over the 6 months to 27 January 2021.

Salary histogram for SLA in the East Midlands

SLA
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East Midlands region over the 6 months to 27 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +22 27 £47,500 +46.15% 8
Leicestershire -13 18 £36,500 +29.20% 3
Derbyshire +4 5 £30,000 -16.67% 3
Northamptonshire +8 2 - - 1
SLA
England

For the 6 months to 27 January 2021, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region with a requirement for SLA.

1 24 (46.15%) Microsoft
2 22 (42.31%) ITIL
2 22 (42.31%) Windows
3 17 (32.69%) Active Directory
4 16 (30.77%) SQL
4 16 (30.77%) Azure
4 16 (30.77%) Problem-Solving
5 13 (25.00%) Windows Server
5 13 (25.00%) VMware
5 13 (25.00%) VMware Infrastructure
6 11 (21.15%) Storage Management
7 10 (19.23%) Microsoft Certification
8 9 (17.31%) Firewall
8 9 (17.31%) Service Delivery
8 9 (17.31%) Windows Server 2016
9 8 (15.38%) Office 365
9 8 (15.38%) Stakeholder Management
9 8 (15.38%) T-SQL
9 8 (15.38%) Cisco
10 7 (13.46%) TCP/IP
10 7 (13.46%) DNS
10 7 (13.46%) Business Intelligence
10 7 (13.46%) SQL Server
10 7 (13.46%) MCSE
10 7 (13.46%) Service Management
10 7 (13.46%) ITSM
10 7 (13.46%) Cloud Computing
10 7 (13.46%) MCTS
10 7 (13.46%) MCITP
10 7 (13.46%) ISO/IEC 27001

SLA
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.69%) WebLogic
2 1 (1.92%) SharePoint
Applications
1 2 (3.85%) Microsoft Office
2 1 (1.92%) Microsoft Excel
Cloud Services
1 16 (30.77%) Azure
2 8 (15.38%) Office 365
3 7 (13.46%) AWS
3 7 (13.46%) Cloud Computing
4 2 (3.85%) Azure Data Factory
4 2 (3.85%) Power Platform
4 2 (3.85%) SaaS
5 1 (1.92%) Azure Active Directory
Communications & Networking
1 9 (17.31%) Firewall
2 7 (13.46%) DNS
2 7 (13.46%) TCP/IP
3 2 (3.85%) LAN
3 2 (3.85%) SAN
3 2 (3.85%) WAN
4 1 (1.92%) VLAN
4 1 (1.92%) VoIP
Database & Business Intelligence
1 7 (13.46%) SQL Server
2 4 (7.69%) Data Warehouse
2 4 (7.69%) OLAP
2 4 (7.69%) OLTP
2 4 (7.69%) Oracle Database
3 3 (5.77%) SQL Server Integration Services
3 3 (5.77%) SQL Server Reporting Services
4 2 (3.85%) Azure SQL Data Warehouse
4 2 (3.85%) Power BI
5 1 (1.92%) Amazon RDS
5 1 (1.92%) SQL Server Analysis Services
Development Applications
1 4 (7.69%) Visual Studio
2 2 (3.85%) Git (software)
2 2 (3.85%) Visual Studio Code
General
1 3 (5.77%) Manufacturing
1 3 (5.77%) Public Sector
2 1 (1.92%) Back Office
2 1 (1.92%) Finance
2 1 (1.92%) Housing Association
Job Titles
1 10 (19.23%) Service Manager
2 8 (15.38%) Analyst
2 8 (15.38%) DBA
2 8 (15.38%) Delivery Manager
2 8 (15.38%) IT Engineer
2 8 (15.38%) Service Delivery Manager
3 6 (11.54%) Operations Engineer
4 5 (9.62%) IT Support
5 4 (7.69%) Oracle DBA
6 3 (5.77%) 2nd Line Engineer
6 3 (5.77%) IT Analyst
6 3 (5.77%) IT Support Technician
6 3 (5.77%) IT Technician
6 3 (5.77%) Senior Manager
6 3 (5.77%) Senior Service Delivery Manager
6 3 (5.77%) Senior Service Manager
6 3 (5.77%) Service Analyst
6 3 (5.77%) Service Desk Analyst
6 3 (5.77%) Support Analyst
6 3 (5.77%) Support Technician
Libraries, Frameworks & Software Standards
1 2 (3.85%) .NET
1 2 (3.85%) .NET Core
Miscellaneous
1 3 (5.77%) Analytical Skills
1 3 (5.77%) FMCG
2 2 (3.85%) Data Structures
2 2 (3.85%) Driving Licence
3 1 (1.92%) iSeries
3 1 (1.92%) Mainframe
3 1 (1.92%) Management Information System
3 1 (1.92%) User Experience
Operating Systems
1 22 (42.31%) Windows
2 13 (25.00%) Windows Server
3 9 (17.31%) Windows Server 2016
4 7 (13.46%) Windows Server 2012
5 5 (9.62%) AIX
5 5 (9.62%) Linux
5 5 (9.62%) Unix
6 4 (7.69%) Solaris
7 3 (5.77%) Windows 10
8 2 (3.85%) Windows Server 2019
9 1 (1.92%) Oracle Linux
Processes & Methodologies
1 22 (42.31%) ITIL
2 16 (30.77%) Problem-Solving
3 11 (21.15%) Storage Management
4 9 (17.31%) Service Delivery
5 8 (15.38%) Stakeholder Management
6 7 (13.46%) Business Intelligence
6 7 (13.46%) Customer Requirements
6 7 (13.46%) ITSM
6 7 (13.46%) Server Management
6 7 (13.46%) Service Management
7 6 (11.54%) Performance Tuning
8 5 (9.62%) Change Management
8 5 (9.62%) Coaching
9 4 (7.69%) Capacity Management
9 4 (7.69%) Data Analysis
9 4 (7.69%) Data Governance
9 4 (7.69%) ETL
9 4 (7.69%) Line Management
9 4 (7.69%) Security Patching
9 4 (7.69%) Trend Analysis
Programming Languages
1 16 (30.77%) SQL
2 8 (15.38%) T-SQL
3 4 (7.69%) PL/SQL
4 2 (3.85%) C#
Qualifications
1 10 (19.23%) Microsoft Certification
2 7 (13.46%) AWS Certification
2 7 (13.46%) MCITP
2 7 (13.46%) MCSE
2 7 (13.46%) MCTS
3 4 (7.69%) ITIL Certification
3 4 (7.69%) OCA
3 4 (7.69%) OCP
3 4 (7.69%) Oracle Certification
4 1 (1.92%) Degree
Quality Assurance & Compliance
1 7 (13.46%) ISO/IEC 27001
2 3 (5.77%) Sarbanes-Oxley
3 1 (1.92%) GDPR
System Software
1 17 (32.69%) Active Directory
2 13 (25.00%) VMware Infrastructure
3 7 (13.46%) Hyper-V
4 4 (7.69%) Oracle RAC
5 1 (1.92%) Virtual Machines
Systems Management
1 4 (7.69%) Data Guard
1 4 (7.69%) Oracle Enterprise Manager
1 4 (7.69%) Oracle RMAN
1 4 (7.69%) Oracle Statspack
Vendors
1 24 (46.15%) Microsoft
2 13 (25.00%) VMware
3 8 (15.38%) Cisco
4 5 (9.62%) Oracle
5 4 (7.69%) Apple
6 2 (3.85%) CheckPoint
6 2 (3.85%) Citrix
6 2 (3.85%) ESET
6 2 (3.85%) RedGate
6 2 (3.85%) Synology
7 1 (1.92%) Dell
7 1 (1.92%) F5
7 1 (1.92%) HP
7 1 (1.92%) IBM
7 1 (1.92%) Informatica
7 1 (1.92%) Mitel
7 1 (1.92%) NetApp
7 1 (1.92%) Red Hat
7 1 (1.92%) Salesforce.com
7 1 (1.92%) ServiceNow