SLA Jobs in the East Midlands

Service Level Agreement (SLA)
England > East Midlands

The table below provides summary statistics for permanent job vacancies advertised in the East Midlands requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 143 112 69
Rank change year-on-year -31 -43 -5
Permanent jobs citing SLA 52 56 154
As % of all permanent jobs advertised in the East Midlands 1.15% 2.26% 4.39%
As % of the Quality Assurance & Compliance category 8.41% 17.39% 20.24%
Number of salaries quoted 43 30 91
10th Percentile £24,240 £25,000 £25,000
25th Percentile £25,625 £26,250 £29,750
Median annual salary (50th Percentile) £28,500 £33,000 £40,000
Median % change year-on-year -13.64% -17.50% +40.35%
75th Percentile £33,875 £53,750 £47,500
90th Percentile £40,000 £57,625 £53,750
England median annual salary £33,250 £40,420 £40,000
% change year-on-year -17.74% +1.05% -

All Quality Assurance and Compliance Skills
East Midlands

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the East Midlands.

Permanent vacancies with a requirement for quality assurance or compliance skills 618 322 761
As % of all permanent jobs advertised in the East Midlands 13.63% 13.01% 21.72%
Number of salaries quoted 308 191 406
10th Percentile £24,942 £25,000 £27,688
25th Percentile £30,000 £40,000 £35,000
Median annual salary (50th Percentile) £42,500 £50,000 £45,000
Median % change year-on-year -15.00% +11.11% -
75th Percentile £58,750 £62,500 £56,128
90th Percentile £65,000 £70,000 £67,500
England median annual salary £55,000 £58,000 £55,000
% change year-on-year -5.17% +5.45% -

SLA
Job Vacancy Trend in the East Midlands

Job postings citing SLA as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for SLA in the East Midlands

SLA
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing SLA in the East Midlands.

Salary trend for SLA in the East Midlands

SLA
Salary Histogram in the East Midlands

Salary distribution for jobs citing SLA in the East Midlands over the 6 months to 26 July 2024.

Salary histogram for SLA in the East Midlands

SLA
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East Midlands region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leicestershire +4 18 £31,500 -21.25% 5
Nottinghamshire -20 16 £28,500 -18.57% 6
Northamptonshire -20 12 £24,906 -27.81% 3
Derbyshire -27 5 £30,000 -9.09% 2
Lincolnshire -2 1 £40,000 +48.15% 1
SLA
England

SLA
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.69%) CMS
2 3 (5.77%) SharePoint
3 1 (1.92%) Microsoft Exchange
Applications
1 3 (5.77%) Microsoft Office
2 1 (1.92%) Microsoft Excel
2 1 (1.92%) Microsoft PowerPoint
Cloud Services
1 12 (23.08%) Microsoft 365
2 11 (21.15%) Azure
3 3 (5.77%) Dynamics 365
3 3 (5.77%) Entra ID
4 1 (1.92%) Power Platform
Communications & Networking
1 6 (11.54%) Wi-Fi
2 3 (5.77%) Broadband
3 2 (3.85%) LAN
3 2 (3.85%) VPN
3 2 (3.85%) WAN
3 2 (3.85%) Wireless
4 1 (1.92%) Network Security
Database & Business Intelligence
1 1 (1.92%) Power BI
1 1 (1.92%) SQL Server
Development Applications
1 1 (1.92%) JIRA
General
1 16 (30.77%) Social Skills
2 13 (25.00%) Analytical Skills
3 12 (23.08%) Law
4 4 (7.69%) Retail
5 3 (5.77%) Legal
6 1 (1.92%) Billing
6 1 (1.92%) Finance
6 1 (1.92%) Telecoms
Job Titles
1 18 (34.62%) Support Engineer
2 15 (28.85%) Applications Support
3 12 (23.08%) Applications Engineer
3 12 (23.08%) Applications Support Engineer
4 9 (17.31%) Analyst
5 7 (13.46%) 1st Line Support
5 7 (13.46%) IT Support
5 7 (13.46%) Junior
6 6 (11.54%) Mobile Engineer
6 6 (11.54%) Support Analyst
7 4 (7.69%) 1st Line Service Desk Analyst
7 4 (7.69%) Change and Release Manager
7 4 (7.69%) Change Manager
7 4 (7.69%) Desktop Support
7 4 (7.69%) Junior Desktop Engineer
7 4 (7.69%) Junior Desktop Support
7 4 (7.69%) Junior Desktop Support Engineer
7 4 (7.69%) Junior Support Engineer
7 4 (7.69%) Release Manager
7 4 (7.69%) Service Analyst
Libraries, Frameworks & Software Standards
1 3 (5.77%) OLE
Miscellaneous
1 7 (13.46%) Driving Licence
2 4 (7.69%) CMDB
2 4 (7.69%) Management Information System
3 2 (3.85%) Self-Motivation
4 1 (1.92%) Data Centre
4 1 (1.92%) iPhone
4 1 (1.92%) Operational Technology
Operating Systems
1 14 (26.92%) Windows
2 4 (7.69%) Windows 10
3 3 (5.77%) Android
4 2 (3.85%) Apple iOS
5 1 (1.92%) Mac OS
5 1 (1.92%) Windows Server
Processes & Methodologies
1 26 (50.00%) ITIL
2 16 (30.77%) Customer Requirements
2 16 (30.77%) Customer Service
3 14 (26.92%) Problem-Solving
3 14 (26.92%) Service Management
4 12 (23.08%) User Acceptance Testing
4 12 (23.08%) User Experience
5 7 (13.46%) Service Delivery
6 6 (11.54%) Asset Management
6 6 (11.54%) Proactive Maintenance
7 5 (9.62%) Change Management
7 5 (9.62%) Coaching
7 5 (9.62%) Collaborative Working
8 4 (7.69%) Configuration Management
8 4 (7.69%) Logistics
8 4 (7.69%) Mathematics
8 4 (7.69%) Software Engineering
8 4 (7.69%) Telematics
8 4 (7.69%) Time Management
8 4 (7.69%) Validation
Programming Languages
1 16 (30.77%) SQL
2 1 (1.92%) Perl
2 1 (1.92%) Python
Qualifications
1 7 (13.46%) Degree
2 6 (11.54%) BPSS Clearance
2 6 (11.54%) Security Cleared
3 3 (5.77%) ITIL Certification
Quality Assurance & Compliance
1 7 (13.46%) PCI DSS
2 4 (7.69%) ISO 9001
2 4 (7.69%) ISO/IEC 27001
3 2 (3.85%) GDPR
System Software
1 6 (11.54%) Active Directory
1 6 (11.54%) KVM
2 2 (3.85%) VMware Infrastructure
3 1 (1.92%) Virtual Desktop
Systems Management
1 1 (1.92%) Jamf Pro
1 1 (1.92%) Microsoft Intune
1 1 (1.92%) ServiceCenter
Vendors
1 15 (28.85%) Microsoft
2 12 (23.08%) Apple
3 6 (11.54%) Dell
4 4 (7.69%) ServiceNow
5 3 (5.77%) Remedy
6 2 (3.85%) VMware
7 1 (1.92%) HP
7 1 (1.92%) Veeam