Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England > East Midlands
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 97 59 88
Rank change year-on-year -38 +29 -9
Permanent jobs citing SLA 149 298 224
As % of all permanent IT jobs advertised in the East Midlands 2.87% 4.60% 3.00%
As % of the Quality Assurance & Compliance category 21.41% 29.04% 21.21%
Number of salaries quoted 107 226 159
East Midlands median annual salary £32,500 £40,000 £30,000
Median salary % change year-on-year -18.75% +33.33% +3.45%
10th Percentile £21,000 £21,000 £17,250
90th Percentile £58,500 £63,125 £47,750
England median annual salary £37,500 £37,500 £37,500

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
East Midlands
Permanent vacancies with a requirement for quality assurance or compliance skills 696 1026 1056
As % of all permanent IT jobs advertised in the East Midlands 13.39% 15.83% 14.13%
Number of salaries quoted 555 789 791
East Midlands median annual salary £45,000 £42,500 £37,500
Median salary % change year-on-year +5.88% +13.33% -6.25%
10th Percentile £26,250 £25,000 £24,250
90th Percentile £65,000 £63,750 £63,750
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

SLA
Job Vacancy Trend in the East Midlands

Job postings citing SLA as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for SLA in the East Midlands

SLA
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the East Midlands.

Salary trend for SLA in the East Midlands

SLA
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing SLA in the East Midlands over the 6 months to 20 November 2017.

Salary histogram for SLA in the East Midlands

SLA
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East Midlands region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +4 54 £42,500 +13.33% 2
Nottinghamshire -47 39 £36,500 -14.12% 4
Northamptonshire +8 33 £25,000 -33.33% 1
Leicestershire -39 14 £29,000 -44.76% 1
Lincolnshire +9 7 £25,000 +13.64% 1
SLA
England

For the 6 months to 20 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for SLA.

1 80 (53.69%) ITIL
2 63 (42.28%) Microsoft
3 43 (28.86%) Windows
3 43 (28.86%) SQL Server
4 40 (26.85%) Problem Management
5 39 (26.17%) Agile Software Development
6 34 (22.82%) MVC
6 34 (22.82%) SOA
7 32 (21.48%) SC Cleared
7 32 (21.48%) Security Cleared
8 30 (20.13%) ITIL V3
9 29 (19.46%) ITSM
9 29 (19.46%) IIS
10 28 (18.79%) Remedy
11 27 (18.12%) BizTalk Server
11 27 (18.12%) CSS
11 27 (18.12%) Web Services
11 27 (18.12%) C#
11 27 (18.12%) HTML
11 27 (18.12%) JavaScript
11 27 (18.12%) .NET
11 27 (18.12%) Remedy ITSM
11 27 (18.12%) jQuery
11 27 (18.12%) WCF
11 27 (18.12%) Ajax
11 27 (18.12%) Entity Framework
11 27 (18.12%) Sitecore
11 27 (18.12%) Team Foundation Server
11 27 (18.12%) ASP.NET Web API
11 27 (18.12%) SQL Server 2014

SLA
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (19.46%) IIS
2 27 (18.12%) BizTalk Server
3 11 (7.38%) SharePoint
4 8 (5.37%) MS Exchange
5 7 (4.70%) IBM Notes
5 7 (4.70%) JBoss
6 4 (2.68%) Exchange Server 2013
7 3 (2.01%) Exchange Server 2003
8 2 (1.34%) Apache
8 2 (1.34%) Oracle Application Server
8 2 (1.34%) Skype for Business
8 2 (1.34%) WebLogic
9 1 (0.67%) Exchange Server 2010
Applications
1 23 (15.44%) Microsoft Office
2 5 (3.36%) Microsoft Excel
3 3 (2.01%) Microsoft PowerPoint
Business Applications
1 27 (18.12%) Remedy ITSM
2 4 (2.68%) Oracle EBS
3 2 (1.34%) Oracle Applications
Cloud Services
1 8 (5.37%) Office 365
2 4 (2.68%) Microsoft Azure
3 3 (2.01%) Amazon AWS
4 2 (1.34%) Cloud Computing
4 2 (1.34%) IaaS
4 2 (1.34%) PaaS
4 2 (1.34%) SaaS
5 1 (0.67%) Yammer
Communications & Networking
1 16 (10.74%) WAN
2 15 (10.07%) LAN
3 13 (8.72%) Wireless
4 12 (8.05%) Firewall
5 11 (7.38%) TCP/IP
6 9 (6.04%) Internet
7 4 (2.68%) DNS
8 3 (2.01%) Cisco ASA
8 3 (2.01%) Cisco Nexus
8 3 (2.01%) CTI
8 3 (2.01%) ISDN
8 3 (2.01%) MPLS
8 3 (2.01%) PBX
8 3 (2.01%) TACACS
8 3 (2.01%) VLAN
8 3 (2.01%) VoIP
9 2 (1.34%) 3G
9 2 (1.34%) 4G
9 2 (1.34%) DHCP
10 1 (0.67%) FTP
Database & Business Intelligence
1 43 (28.86%) SQL Server
2 27 (18.12%) SQL Server 2014
3 7 (4.70%) BusinessObjects
4 4 (2.68%) SQL Server Integration Services
4 4 (2.68%) SQL Server Reporting Services
5 2 (1.34%) Data Warehouse
5 2 (1.34%) DB2
5 2 (1.34%) Oracle Database
5 2 (1.34%) Oracle Database 10g
5 2 (1.34%) Oracle Database 11g
5 2 (1.34%) Oracle Database 12c
5 2 (1.34%) Oracle8/8i Database
5 2 (1.34%) Oracle9i Database
5 2 (1.34%) PostgreSQL
5 2 (1.34%) Power BI
5 2 (1.34%) SQL Server Analysis Services
6 1 (0.67%) RDBMS
6 1 (0.67%) Relational Database
Development Applications
1 27 (18.12%) Team Foundation Server
General
1 12 (8.05%) Telecoms
2 9 (6.04%) Finance
3 4 (2.68%) Billing
4 3 (2.01%) Electronics
4 3 (2.01%) Military
5 2 (1.34%) Law
6 1 (0.67%) Back Office
6 1 (0.67%) Banking
6 1 (0.67%) Manufacturing
6 1 (0.67%) Marketing
6 1 (0.67%) Multimedia
6 1 (0.67%) Retail
Job Titles
1 32 (21.48%) Support Engineer
2 24 (16.11%) Applications Support
2 24 (16.11%) Developer
3 19 (12.75%) Analyst
4 17 (11.41%) .NET Developer
5 16 (10.74%) Service Manager
6 13 (8.72%) Service Analyst
6 13 (8.72%) Service Desk Analyst
7 12 (8.05%) IT Support
7 12 (8.05%) Senior Developer
8 11 (7.38%) Applications Engineer
8 11 (7.38%) Applications Support Engineer
8 11 (7.38%) IT Engineer
9 10 (6.71%) .NET Applications Developer
9 10 (6.71%) 2nd Line Support
9 10 (6.71%) Applications Developer
9 10 (6.71%) Support Technician
10 9 (6.04%) Network Engineer
11 8 (5.37%) IT Manager
11 8 (5.37%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 27 (18.12%) .NET
1 27 (18.12%) Ajax
1 27 (18.12%) ASP.NET Web API
1 27 (18.12%) CSS
1 27 (18.12%) Entity Framework
1 27 (18.12%) HTML
1 27 (18.12%) jQuery
1 27 (18.12%) WCF
1 27 (18.12%) Web Services
2 7 (4.70%) Hibernate
2 7 (4.70%) J2EE
2 7 (4.70%) Java EE
2 7 (4.70%) JPA
2 7 (4.70%) RESTful
2 7 (4.70%) SOAP
2 7 (4.70%) Spring
2 7 (4.70%) Spring MVC
2 7 (4.70%) Spring Web Flow
Miscellaneous
1 21 (14.09%) Analytical Skills
2 11 (7.38%) Data Centre
3 5 (3.36%) Clustering
4 4 (2.68%) Driving Licence
4 4 (2.68%) iPad
4 4 (2.68%) Management Information System
5 3 (2.01%) Computer Science
6 2 (1.34%) Hybrid Cloud
6 2 (1.34%) Replication
7 1 (0.67%) Blackberry
7 1 (0.67%) Derivative
7 1 (0.67%) EPoS
7 1 (0.67%) PMI
7 1 (0.67%) Smartphone
7 1 (0.67%) Video Conferencing
Operating Systems
1 43 (28.86%) Windows
2 15 (10.07%) Windows Server
3 13 (8.72%) Windows 7
4 11 (7.38%) Linux
4 11 (7.38%) Windows Server 2012
5 10 (6.71%) Windows XP
6 6 (4.03%) Windows Server 2003
7 5 (3.36%) Unix
7 5 (3.36%) Windows 10
8 4 (2.68%) Windows 8
8 4 (2.68%) Windows Server 2008
9 3 (2.01%) Red Hat Enterprise Linux
9 3 (2.01%) Solaris
10 2 (1.34%) AIX
10 2 (1.34%) Android
10 2 (1.34%) CentOS
10 2 (1.34%) Mac OS X
Processes & Methodologies
1 80 (53.69%) ITIL
2 40 (26.85%) Problem Management
3 39 (26.17%) Agile Software Development
4 34 (22.82%) MVC
4 34 (22.82%) SOA
5 30 (20.13%) ITIL V3
6 29 (19.46%) ITSM
7 21 (14.09%) Incident Management
8 20 (13.42%) Service Delivery
8 20 (13.42%) Service Design
9 17 (11.41%) Document Management
9 17 (11.41%) Line Management
10 16 (10.74%) Supplier Management
11 14 (9.40%) Service Management
12 13 (8.72%) Customer Requirements
13 12 (8.05%) Mentoring
14 10 (6.71%) Service Delivery Management
15 9 (6.04%) Statistics
16 7 (4.70%) Stakeholder Management
16 7 (4.70%) TDD
Programming Languages
1 27 (18.12%) C#
1 27 (18.12%) JavaScript
2 14 (9.40%) Java
3 13 (8.72%) SQL
4 10 (6.71%) VB
4 10 (6.71%) VBScript
5 1 (0.67%) C
5 1 (0.67%) PowerShell
5 1 (0.67%) T-SQL
Qualifications
1 32 (21.48%) SC Cleared
1 32 (21.48%) Security Cleared
2 25 (16.78%) Cisco Certification
3 19 (12.75%) CCNA
4 14 (9.40%) ITIL Certification
5 12 (8.05%) Degree
6 11 (7.38%) MCP
7 10 (6.71%) Microsoft Certification
8 7 (4.70%) MCSE
9 6 (4.03%) CCNP
10 5 (3.36%) MCITP
10 5 (3.36%) MCSA
11 3 (2.01%) CCSA
11 3 (2.01%) Computer Science Degree
12 2 (1.34%) RHCT
13 1 (0.67%) ITIL Foundation Certificate
13 1 (0.67%) MCTS
13 1 (0.67%) PMI Certification
13 1 (0.67%) Six Sigma Black Belt
13 1 (0.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (2.68%) PCI DSS
2 3 (2.01%) Data Quality
3 1 (0.67%) ISO/IEC 27001
3 1 (0.67%) PSD2
3 1 (0.67%) QA
System Software
1 20 (13.42%) Active Directory
2 11 (7.38%) VMware Infrastructure
3 5 (3.36%) Terminal Services
3 5 (3.36%) XenApp
4 4 (2.68%) vSphere
5 3 (2.01%) Hyper-V
6 2 (1.34%) Citrix Presentation Server
6 2 (1.34%) Oracle RAC
6 2 (1.34%) VMware Workstation
7 1 (0.67%) Firmware
Systems Management
1 10 (6.71%) BMC PATROL
2 3 (2.01%) Backup Exec
2 3 (2.01%) Microsoft Clustering
3 2 (1.34%) Data Guard
3 2 (1.34%) Failover Clustering
3 2 (1.34%) Jamf Pro
3 2 (1.34%) Oracle Enterprise Manager
3 2 (1.34%) Oracle RMAN
3 2 (1.34%) SCCM
4 1 (0.67%) Systems Management Server (SMS)
Vendors
1 63 (42.28%) Microsoft
2 28 (18.79%) Remedy
3 27 (18.12%) Sitecore
4 19 (12.75%) VMware
5 15 (10.07%) Cisco
6 13 (8.72%) HP
7 11 (7.38%) Citrix
7 11 (7.38%) Dell
8 10 (6.71%) BMC
8 10 (6.71%) Nimsoft
9 7 (4.70%) Lotus
9 7 (4.70%) Veeam
10 6 (4.03%) Apple
10 6 (4.03%) F5
11 5 (3.36%) SolarWinds
12 4 (2.68%) Avaya
12 4 (2.68%) Oracle
13 3 (2.01%) CheckPoint
13 3 (2.01%) Juniper
13 3 (2.01%) Symantec