Service Level Agreement (SLA) Jobs in the East Midlands

Senior IT Technician - Northamptonshire. Pay. : £214 a day, umbrella. Hours. : 37 a week. Duration. : 3 month initially. Sector. : Public. Scope. : Inside IR-35. Duties: - Analyze, diagnose and resolve complex incidents and requests that cannot be resolved at first point of contact to ensure the most cost effective and efficient solution is achieved with minimal disruption to IT system users, in line with SLA’s. - Suppor..... more ▸

Application Support / SQL / .NET / ASP .NET / ITIL Spring Technology have partnered with a brand new client to resource a skilled Application Support Engineer to be based in their Northamptonshire head office. I am looking for someone who is experienced in SQL and code, to join an existing team of analysts working on a Technical Service Desk delivering a support service to new and existing clients. The individual will... more ▸

Service Desk Technician - Security, Information Management - Northampton/Contract Spring Technology is currently recruiting a Service Desk Technician on a contract basis based in Northamptonshire. Requirements: *Analyse, diagnose and resolve complex incidents and requests that cannot be resolved at first point of contact to ensure the most cost effective and efficient solution is achieved with minimal disruption to IT system users, in line with SLA's. *Support... more ▸

Summary. We are looking for an. experienced Security Cleared (minimum SC) Third Line Oracle DBA. who will join a team supporting major customers. The role is based in our Hatfield or Nottingham Office. The DBA Technical Operations service delivers proactive management and maintenance under BAU of the core technologies, ensuring contracted service availability and is backed by service level agreement. Con..... more ▸

Wintel and Virtualisation Engineer 3 Months Northampton £450p/d Max Role Responsibilities: * Install, Configure, Upgrade and Maintain VMWare ESX servers * Configuring the HA and DRs Clusters * Work on major severity and complex server issues * Backup and restore VMWare servers * RCA preparation and meeting SLA for RCA submission * Planning and implementing fixes / Patches * Performance and capacity... more ▸