Service Level Agreement (SLA) Jobs in the East Midlands

What’s the role? We have an exciting opportunity based at our Crick site for an experienced Warehouse First Line Manager. This role assumes responsibility for leading the Warehouse day to day operation on a shift basis. The role involves effective planning and utilisation of the resource to ensure the daily/ weekly targets and plans are achieved in line with agreed SLA’s... more ▸

We're supporting our clients as they adapt to a new world in the wake of COVID-19. We're now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible. Help strengthen our ICT Team as a Trainee ICT Technician in Ilkeston, Derbyshire. Seeking applicants keen to progress their career in IT. You'll be working with wider teams within Capita and... more ▸

1st Line Service Desk Analyst 1st Line, Service Desk, Customer Service, IT Support, Technical Support, ITIL £18,000 - £20,000 per annum Company Benefits Nottingham Based Immediate starts available 1st Line Service Desk Analysts are required by our IT MSP client based in Nottingham. The main purpose of this role is to deliver excellent support services for customers through ticket... more ▸

Role: Management Information specialist (Business Objects) As a minimum experience in BOBJ - SAP BusinessObjects BI Platform 4.2 Support Pack 2 Patch 9 Version: 14.2.2.2317 Duration: 3 Month Contract Location: Nottingham (Remote working due to Covid) The main responsibilities for the role are: Business Objects "system" Ensure,... more ▸

SYSTMONE APPLICATION SUPPORT MANAGER DERYBSHIRE WITH REMOTE WORKING INSIDE IR35 3 MONTHS INITIALLY Attainment/ Qualifications *Relevant IT Degree or equivalent level of experience *Qualification/ experience of foundation ITIL service management *Extensive experience of working with TPP on an administrative and development level*Prince 2 Project Management *Formal training in TPP stems management *Experience in working with electronic patient record systems Skills *High level... more ▸

Littlefish is looking for an IT Service Desk Engineer to provide effective technical support and high levels of customer service to Littlefish clients. The role will involve handling and resolving desktop/laptop/printer/application issues and basic network/server troubleshooting with administration. You will be required to communicate effectively with the client and manage technical queries in line with Littlefish standards and customer specific... more ▸

Using CRM and Incident management software (VTiger) Assist with in-house product and system builds. Audio and IT system testing... SAAS installation/configuration and support... Experience in an SLA support driven environment. Windows 10; Windows Server 2016 & 2019; Active Directory and AD in Azure... Cisco Router configuration. ESET Nod 32... more ▸

Are you looking for a role where you can use your IT Operations management experience to influence and drive the future journey of our global IT team? We are in the middle of a change journey, and we're looking for an IT Operations Manager, to help drive change and position our global IT team to allow for future growth. Reporting to the Global Head of IT, you will be responsible... more ▸

Software Development Manager - MS .Net Technology Permanent, Leicester £55,000 - £65,000 + Car allowance, Bonus & Additional Benefits Fruition IT are recruiting a Software Development Manager with an extensive background working with MS technology stack .Net Core, C# & Azure. Why Apply? You will take ownership for delivery of application development & support covering the following key areas: .Net Software Applications - .Net Core,... more ▸

Windows System Administrator - Windows Server Operating Systems, Active Directory, Network… A fantastic opportunity has arisen for a Windows System Administrator to join a well established, hugely successful and ever growing company. Opportunities for personal and professional development are in abundance here. ROLE: To support, manage and maintain all elements of the company and affiliated companies Windows Server Estate... more ▸