The median annual salary for a Service Analyst was £26,500 in advertised job vacancies in Liverpool during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
Merseyside / Liverpool
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 45 39 53
Rank change year-on-year -6 +14  
Permanent jobs requiring a Service Analyst 9 13 4
As % of all permanent IT jobs advertised in Liverpool 2.25% 3.33% 0.93%
As % of the Job Titles category 2.42% 3.37% 0.98%
Number of salaries quoted 9 10 4
Median salary £26,500 £31,500 £19,500
Median salary % change year-on-year -15.87% +61.53%  
90% offered a salary of more than £19,000 £26,000 £15,675
10% offered a salary of more than £28,400 £35,000 £22,100
UK excluding London median salary £24,000 £25,000 £23,000
% change year-on-year -4.00% +8.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Liverpool. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Liverpool
Permanent job vacancies with a job title containing a recognized job role 372 386 409
As % of all permanent IT job vacancies advertised in Liverpool 93.00% 98.97% 95.56%
Number of salaries quoted 291 309 321
Median salary £37,500 £37,500 £40,000
Median salary % change year-on-year - -6.25%  
90% offered a salary of more than £22,850 £26,000 £23,000
10% offered a salary of more than £55,750 £67,500 £60,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Service Analyst
Job Vacancy Trend in Liverpool

The job posting trend of jobs advertised in Liverpool that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in Liverpool

Service Analyst
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Liverpool.

Salary trend for Service Analyst in Liverpool

Service Analyst
Salary Histogram in Liverpool

The salary distribution of IT jobs citing Service Analyst in Liverpool over the 3 months to 30 March 2017.

Salary histogram for Service Analyst in Liverpool

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Liverpool

For the 6 months to 30 March 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region featuring Service Analyst in the job title.

1 15 (75.00%) ITIL
2 11 (55.00%) SLA
3 9 (45.00%) Windows
4 8 (40.00%) SC Cleared
4 8 (40.00%) Security Cleared
4 8 (40.00%) ITIL V3
5 7 (35.00%) Service Management
5 7 (35.00%) Remedy
6 6 (30.00%) CRM
6 6 (30.00%) Enterprise Software
7 5 (25.00%) Time Management
7 5 (25.00%) MS Excel
7 5 (25.00%) Microsoft
7 5 (25.00%) Active Directory
7 5 (25.00%) Service Delivery
8 4 (20.00%) Change Management
8 4 (20.00%) SQL
8 4 (20.00%) Problem Management
9 3 (15.00%) Customer Requirements
9 3 (15.00%) ServiceNow
9 3 (15.00%) Data Quality
9 3 (15.00%) Root Cause Analysis
9 3 (15.00%) Performance Monitoring
9 3 (15.00%) Analytical Skills
9 3 (15.00%) Patch Management
9 3 (15.00%) BPSS Clearance
9 3 (15.00%) Supplier Management
9 3 (15.00%) Knowledge Management
9 3 (15.00%) Incident Management
9 3 (15.00%) Finance

Service Analyst Skill Set
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) MS Exchange
2 1 (5.00%) Exchange Server 2010
2 1 (5.00%) Exchange Server 2013
2 1 (5.00%) GroupWise
2 1 (5.00%) SharePoint
2 1 (5.00%) SharePoint 2013
2 1 (5.00%) Skype for Business
Applications
1 5 (25.00%) MS Excel
2 3 (15.00%) MS Office
3 2 (10.00%) MS PowerPoint
Cloud Services
1 1 (5.00%) Microsoft Azure
Communications & Networking
1 3 (15.00%) DHCP
1 3 (15.00%) DNS
1 3 (15.00%) LAN
1 3 (15.00%) WAN
Database & Business Intelligence
1 1 (5.00%) Crystal Reports
General
1 3 (15.00%) Finance
1 3 (15.00%) Manufacturing
2 2 (10.00%) Back Office
2 2 (10.00%) Banking
3 1 (5.00%) Pharmaceutical
Miscellaneous
1 6 (30.00%) Enterprise Software
2 3 (15.00%) Analytical Skills
3 2 (10.00%) Management Information System
4 1 (5.00%) Computer Science
Operating Systems
1 9 (45.00%) Windows
2 3 (15.00%) Windows Server 2003
2 3 (15.00%) Windows Server 2008
3 2 (10.00%) Windows Server
4 1 (5.00%) Windows 10
4 1 (5.00%) Windows 7
Processes & Methodologies
1 15 (75.00%) ITIL
2 8 (40.00%) ITIL V3
3 7 (35.00%) Service Management
4 6 (30.00%) CRM
5 5 (25.00%) Service Delivery
5 5 (25.00%) Time Management
6 4 (20.00%) Change Management
6 4 (20.00%) Problem Management
7 3 (15.00%) Customer Requirements
7 3 (15.00%) Incident Management
7 3 (15.00%) Knowledge Management
7 3 (15.00%) Patch Management
7 3 (15.00%) Performance Monitoring
7 3 (15.00%) Root Cause Analysis
7 3 (15.00%) Supplier Management
8 2 (10.00%) Capacity Planning
9 1 (5.00%) Dashboard Development
9 1 (5.00%) Infrastructure Monitoring
9 1 (5.00%) Risk Assessment
9 1 (5.00%) Service Continuity Management
Programming Languages
1 4 (20.00%) SQL
2 2 (10.00%) PowerShell
Qualifications
1 8 (40.00%) SC Cleared
1 8 (40.00%) Security Cleared
2 3 (15.00%) BPSS Clearance
2 3 (15.00%) Degree
3 1 (5.00%) ITIL Certification
3 1 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 11 (55.00%) SLA
2 3 (15.00%) Data Quality
System Software
1 5 (25.00%) Active Directory
2 2 (10.00%) XenApp
3 1 (5.00%) NDS
3 1 (5.00%) NetIQ eDirectory
Systems Management
1 2 (10.00%) SCOM
1 2 (10.00%) Systems Management Server (SMS)
2 1 (5.00%) Nagios
2 1 (5.00%) SCOrch
Vendors
1 7 (35.00%) Remedy
2 5 (25.00%) Microsoft
3 3 (15.00%) ServiceNow
4 2 (10.00%) Citrix