The median annual salary for a Service Analyst was £28,000 in advertised job vacancies in Liverpool during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
Merseyside / Liverpool
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 43 52 50
Rank change year-on-year +9 -2  
Permanent jobs requiring a Service Analyst 10 3 5
As % of all permanent IT jobs advertised in Liverpool 2.62% 0.75% 1.22%
As % of the Job Titles category 2.85% 0.77% 1.27%
Number of salaries quoted 8 3 5
Median salary £28,000 £20,500 £22,500
Median salary % change year-on-year +36.58% -8.88%  
90% offered a salary of more than £23,650 £17,700 £17,550
10% offered a salary of more than £28,150 £20,500 £42,200
UK excluding London median salary £23,500 £24,500 £24,500
% change year-on-year -4.08% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Liverpool. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Liverpool
Permanent job vacancies with a job title containing a recognized job role 351 392 395
As % of all permanent IT job vacancies advertised in Liverpool 92.13% 97.51% 96.34%
Number of salaries quoted 260 318 292
Median salary £38,500 £40,000 £35,250
Median salary % change year-on-year -3.75% +13.47%  
90% offered a salary of more than £28,000 £27,500 £22,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Analyst
Job Vacancy Trend in Liverpool

The job posting trend of jobs advertised in Liverpool that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in Liverpool

Service Analyst
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Liverpool.

Salary trend for Service Analyst in Liverpool

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Liverpool

For the 6 months to 24 June 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region featuring Service Analyst in the job title.

1 11 (64.71%) ITIL
2 8 (47.06%) Microsoft
2 8 (47.06%) Citrix
3 7 (41.18%) Active Directory
3 7 (41.18%) SLA
3 7 (41.18%) Windows
4 4 (23.53%) Finance
4 4 (23.53%) DHCP
4 4 (23.53%) DNS
4 4 (23.53%) Security Cleared
4 4 (23.53%) XenApp
4 4 (23.53%) ServiceNow
5 3 (17.65%) Patch Management
5 3 (17.65%) Enterprise Software
5 3 (17.65%) SC Cleared
5 3 (17.65%) Windows Server 2008
5 3 (17.65%) Degree
5 3 (17.65%) Microsoft PowerPoint
5 3 (17.65%) Microsoft Excel
5 3 (17.65%) CRM
5 3 (17.65%) SQL
5 3 (17.65%) LAN
5 3 (17.65%) WAN
5 3 (17.65%) Manufacturing
5 3 (17.65%) Service Management
5 3 (17.65%) Windows Server 2003
6 2 (11.76%) Remedy
6 2 (11.76%) Service Delivery
6 2 (11.76%) Back Office
6 2 (11.76%) Microsoft Office

Service Analyst Skill Set
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) MS Exchange
1 1 (5.88%) Skype for Business
Applications
1 3 (17.65%) Microsoft Excel
1 3 (17.65%) Microsoft PowerPoint
2 2 (11.76%) Microsoft Office
Cloud Services
1 1 (5.88%) Adobe Creative Cloud
1 1 (5.88%) Office 365
Communications & Networking
1 4 (23.53%) DHCP
1 4 (23.53%) DNS
2 3 (17.65%) LAN
2 3 (17.65%) WAN
3 1 (5.88%) Remote Desktop
3 1 (5.88%) Skype
General
1 4 (23.53%) Finance
2 3 (17.65%) Manufacturing
3 2 (11.76%) Back Office
Miscellaneous
1 3 (17.65%) Enterprise Software
2 1 (5.88%) Client/Server
Operating Systems
1 7 (41.18%) Windows
2 3 (17.65%) Windows Server 2003
2 3 (17.65%) Windows Server 2008
3 2 (11.76%) Windows 10
3 2 (11.76%) Windows 7
4 1 (5.88%) Mac OS
4 1 (5.88%) Windows Server
Processes & Methodologies
1 11 (64.71%) ITIL
2 3 (17.65%) CRM
2 3 (17.65%) Patch Management
2 3 (17.65%) Service Management
3 2 (11.76%) Incident Management
3 2 (11.76%) Performance Monitoring
3 2 (11.76%) Problem Management
3 2 (11.76%) Root Cause Analysis
3 2 (11.76%) Service Delivery
3 2 (11.76%) Supplier Management
3 2 (11.76%) Time Management
4 1 (5.88%) Agile Software Development
4 1 (5.88%) ITIL V3
4 1 (5.88%) Performance Management
Programming Languages
1 3 (17.65%) SQL
Qualifications
1 4 (23.53%) Security Cleared
2 3 (17.65%) Degree
2 3 (17.65%) SC Cleared
3 1 (5.88%) ITIL Certification
Quality Assurance & Compliance
1 7 (41.18%) SLA
2 2 (11.76%) Data Quality
3 1 (5.88%) ISO/IEC 20000
3 1 (5.88%) Sarbanes-Oxley
System Software
1 7 (41.18%) Active Directory
2 4 (23.53%) XenApp
3 1 (5.88%) Hyper-V
Vendors
1 8 (47.06%) Citrix
1 8 (47.06%) Microsoft
2 4 (23.53%) ServiceNow
3 2 (11.76%) Remedy
4 1 (5.88%) Adobe
4 1 (5.88%) Cisco
4 1 (5.88%) Google
4 1 (5.88%) Oracle
4 1 (5.88%) VMware
Liverpool, Merseyside
National Museums Liverpool
Salary: £21,534 per annum
Posted: 3 days ago