Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Liverpool with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Incident Management
Merseyside > Liverpool
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 65 83 48
Rank change year-on-year +18 -35 +34
Permanent jobs citing Incident Management 9 13 21
As % of all permanent IT jobs advertised in Liverpool 1.18% 1.21% 3.09%
As % of the Processes & Methodologies category 1.29% 1.37% 3.54%
Number of salaries quoted 6 7 12
Liverpool median annual salary £26,000 £32,500 £38,750
Median salary % change year-on-year -20.00% -16.13% -18.42%
10th Percentile £23,875 £22,750 £33,000
90th Percentile £35,250 £37,250 £48,375
Merseyside median annual salary £26,000 £32,500 £38,750
% change year-on-year -20.00% -16.13% +9.15%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Liverpool with a requirement for process or methodology skills.

All Process and Methodology Skills
Liverpool
Permanent vacancies with a requirement for process or methodology skills 696 951 593
As % of all permanent IT jobs advertised in Liverpool 91.34% 88.88% 87.21%
Number of salaries quoted 517 612 477
Liverpool median annual salary £41,500 £40,000 £40,000
Median salary % change year-on-year +3.75% - -
10th Percentile £27,500 £26,250 £24,650
90th Percentile £67,500 £57,500 £65,500
Merseyside median annual salary £41,000 £40,000 £40,000
% change year-on-year +2.50% - -

Incident Management
Job Vacancy Trend in Liverpool

Job postings citing Incident Management as a percentage of all IT jobs advertised in Liverpool.

Job vacancy trend for Incident Management in Liverpool

Incident Management
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Liverpool.

Salary trend for Incident Management in Liverpool

Incident Management
Salary Histogram in Liverpool

The salary distribution of IT jobs citing Incident Management in Liverpool over the 6 months to 18 November 2017.

Salary histogram for Incident Management in Liverpool

For the 6 months to 18 November 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region with a requirement for Incident Management.

1 8 (88.89%) ITIL
1 8 (88.89%) Windows
2 7 (77.78%) Active Directory
3 6 (66.67%) MS Exchange
4 5 (55.56%) Service Management
4 5 (55.56%) Problem Management
4 5 (55.56%) Exchange Server 2010
4 5 (55.56%) Exchange Server 2013
4 5 (55.56%) Windows Server
5 4 (44.44%) Skype for Business
5 4 (44.44%) Statistics
5 4 (44.44%) Security Cleared
5 4 (44.44%) Microsoft
5 4 (44.44%) SharePoint
5 4 (44.44%) Configuration Management
6 3 (33.33%) SLA
6 3 (33.33%) Internet
6 3 (33.33%) Remedy
6 3 (33.33%) Windows 7
6 3 (33.33%) Management Information System
6 3 (33.33%) Data Quality
6 3 (33.33%) Driving Licence
7 2 (22.22%) Windows 10
7 2 (22.22%) Finance
7 2 (22.22%) HP
7 2 (22.22%) Risk Assessment
8 1 (11.11%) Banking
8 1 (11.11%) Investment Banking
8 1 (11.11%) Service Delivery
8 1 (11.11%) Citrix

Incident Management
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (66.67%) MS Exchange
2 5 (55.56%) Exchange Server 2010
2 5 (55.56%) Exchange Server 2013
3 4 (44.44%) SharePoint
3 4 (44.44%) Skype for Business
Applications
1 1 (11.11%) Microsoft Office
Cloud Services
1 1 (11.11%) Office 365
Communications & Networking
1 3 (33.33%) Internet
2 1 (11.11%) TCP/IP
2 1 (11.11%) Wireless
General
1 2 (22.22%) Finance
2 1 (11.11%) Banking
2 1 (11.11%) Investment Banking
2 1 (11.11%) Manufacturing
Job Titles
1 4 (44.44%) Service Desk Engineer
1 4 (44.44%) Support Engineer
2 3 (33.33%) Service Desk Support
3 2 (22.22%) 1st/2nd Line Support
3 2 (22.22%) 1st/2nd Line Support Engineer
3 2 (22.22%) 2nd Line Engineer
3 2 (22.22%) 2nd Line Support
3 2 (22.22%) 2nd Line Support Engineer
3 2 (22.22%) Analyst
3 2 (22.22%) Help Desk Support
3 2 (22.22%) ICT Engineer
3 2 (22.22%) ICT Support
3 2 (22.22%) ICT Support Engineer
3 2 (22.22%) Service Analyst
3 2 (22.22%) Service Desk Analyst
3 2 (22.22%) Windows Engineer
3 2 (22.22%) Windows Support Engineer
4 1 (11.11%) 1st Line Support Engineer
4 1 (11.11%) IT Support
4 1 (11.11%) Microsoft Engineer
Miscellaneous
1 3 (33.33%) Driving Licence
1 3 (33.33%) Management Information System
2 1 (11.11%) Analytical Skills
2 1 (11.11%) Blackberry
2 1 (11.11%) iPad
Operating Systems
1 8 (88.89%) Windows
2 5 (55.56%) Windows Server
3 3 (33.33%) Windows 7
4 2 (22.22%) Windows 10
Processes & Methodologies
1 8 (88.89%) ITIL
2 5 (55.56%) Problem Management
2 5 (55.56%) Service Management
3 4 (44.44%) Configuration Management
3 4 (44.44%) Statistics
4 2 (22.22%) Risk Assessment
5 1 (11.11%) CAD
5 1 (11.11%) ITIL V3
5 1 (11.11%) Project Management
5 1 (11.11%) Service Delivery
5 1 (11.11%) Stakeholder Management
Qualifications
1 4 (44.44%) Security Cleared
2 1 (11.11%) Degree
2 1 (11.11%) ITIL Certification
Quality Assurance & Compliance
1 3 (33.33%) Data Quality
1 3 (33.33%) SLA
System Software
1 7 (77.78%) Active Directory
Systems Management
1 1 (11.11%) SCOM
Vendors
1 4 (44.44%) Microsoft
2 3 (33.33%) Remedy
3 2 (22.22%) HP
4 1 (11.11%) Citrix