Period
to 20 November 2017

The median annual salary for a Technical Support was £26,500 in advertised job vacancies in Liverpool during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
Merseyside > Liverpool
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 70 94 65
Rank change year-on-year +24 -29 +4
Permanent jobs requiring a Technical Support 3 1 6
As % of all permanent IT jobs advertised in Liverpool 0.39% 0.094% 0.89%
As % of the Job Titles category 0.42% 0.10% 0.91%
Number of salaries quoted 3 1 8
Liverpool median annual salary £26,500 £23,000 £20,000
Median salary % change year-on-year +15.22% +15.00% -48.39%
10th Percentile £25,750 £22,500 £18,813
90th Percentile £28,450 £23,500 £31,200
Merseyside median annual salary £27,500 £17,797 £20,000
% change year-on-year +54.52% -11.02% -47.37%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Liverpool. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Liverpool
Permanent vacancies in Liverpool with a recognized job title 719 992 658
% of permanent IT jobs with a recognized job title 93.86% 93.67% 97.34%
Number of salaries quoted 546 688 518
Liverpool median annual salary £41,000 £40,000 £40,000
Median salary % change year-on-year +2.50% - +2.56%
10th Percentile £27,500 £26,250 £22,750
90th Percentile £67,500 £57,500 £62,500
Merseyside median annual salary £40,000 £37,500 £40,000
% change year-on-year +6.67% -6.25% +2.56%

Technical Support
Job Vacancy Trend in Liverpool

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Liverpool.

Job vacancy trend for Technical Support in Liverpool

Technical Support
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Liverpool.

Salary trend for Technical Support in Liverpool

Technical Support Skill Set
Top 20 Co-occurring IT Skills in Liverpool

For the 6 months to 20 November 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region featuring Technical Support in the job title.

1 3 (100.00%) Active Directory
1 3 (100.00%) ITIL
1 3 (100.00%) Windows
2 2 (66.67%) Finance
2 2 (66.67%) HP
2 2 (66.67%) Citrix
2 2 (66.67%) ITIL Certification
2 2 (66.67%) Blackberry
2 2 (66.67%) Banking
2 2 (66.67%) Investment Banking
2 2 (66.67%) Windows 7
2 2 (66.67%) iPad
2 2 (66.67%) Microsoft
3 1 (33.33%) Patch Management
3 1 (33.33%) Windows Server
3 1 (33.33%) Dynamics NAV
3 1 (33.33%) Incident Management
3 1 (33.33%) Manufacturing
3 1 (33.33%) CRM
3 1 (33.33%) ERP

Technical Support Skill Set
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (33.33%) Dynamics NAV
General
1 2 (66.67%) Banking
1 2 (66.67%) Finance
1 2 (66.67%) Investment Banking
2 1 (33.33%) Manufacturing
Miscellaneous
1 2 (66.67%) Blackberry
1 2 (66.67%) iPad
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows 7
3 1 (33.33%) Windows Server
Processes & Methodologies
1 3 (100.00%) ITIL
2 1 (33.33%) CRM
2 1 (33.33%) ERP
2 1 (33.33%) Incident Management
2 1 (33.33%) Patch Management
Qualifications
1 2 (66.67%) ITIL Certification
System Software
1 3 (100.00%) Active Directory
Vendors
1 2 (66.67%) Citrix
1 2 (66.67%) HP
1 2 (66.67%) Microsoft