Technical Support Jobs in Merseyside

Technical Support
North West > Merseyside

The median Technical Support salary in Merseyside is £30,500 per year according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 85 - 95
Rank change year-on-year - - -34
Permanent jobs requiring a Technical Support 12 0 9
As % of all permanent jobs advertised in Merseyside 0.92% - 0.78%
As % of the Job Titles category 0.97% - 0.83%
Number of salaries quoted 12 0 5
10th Percentile - - -
25th Percentile £25,750 - £19,750
Median annual salary (50th Percentile) £30,500 - £21,500
Median % change year-on-year - - -31.75%
75th Percentile £35,000 - £23,250
90th Percentile - - -
North West median annual salary £32,500 £29,936 £23,500
% change year-on-year +8.56% +27.39% -6.00%

All Permanent IT Job Vacancies
Merseyside

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Merseyside. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Merseyside with a recognized job title 1,234 861 1,088
% of permanent jobs with a recognized job title 94.63% 79.72% 94.86%
Number of salaries quoted 863 439 692
10th Percentile £25,500 £26,750 £25,000
25th Percentile £32,500 £36,250 £35,750
Median annual salary (50th Percentile) £42,500 £45,000 £47,500
Median % change year-on-year -5.56% -5.26% +11.76%
75th Percentile £57,500 £60,000 £62,500
90th Percentile £77,500 £70,120 £74,257
North West median annual salary £50,000 £54,941 £52,500
% change year-on-year -8.99% +4.65% +10.53%

Technical Support
Job Vacancy Trend in Merseyside

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for Technical Support in Merseyside

Technical Support
Salary Trend in Merseyside

3-month moving average salary quoted in jobs citing Technical Support in Merseyside.

Salary trend for Technical Support in Merseyside

Technical Support
Salary Histogram in Merseyside

Salary distribution for jobs citing Technical Support in Merseyside over the 6 months to 10 May 2024.

Salary histogram for Technical Support in Merseyside

Technical Support
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Merseyside region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bootle - 3 £26,500 -
Wirral - 3 £27,000 -
Liverpool - 1 £51,000 - 7
Technical Support
North West

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Merseyside

For the 6 months to 10 May 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Merseyside region featuring Technical Support in the job title.

1 8 (66.67%) ITIL
1 8 (66.67%) Customer Service
2 6 (50.00%) Mobile Device Management
2 6 (50.00%) Microsoft
2 6 (50.00%) SharePoint
3 5 (41.67%) Windows
3 5 (41.67%) CRM
3 5 (41.67%) Microsoft Exchange
3 5 (41.67%) VoIP
3 5 (41.67%) ITIL Certification
3 5 (41.67%) Thin Client
3 5 (41.67%) Disaster Recovery
3 5 (41.67%) Management Information System
3 5 (41.67%) Data Protection Act
3 5 (41.67%) Fat Client
3 5 (41.67%) Line Management
3 5 (41.67%) OneDrive
3 5 (41.67%) Entra ID
3 5 (41.67%) Patch Management
3 5 (41.67%) Presales
3 5 (41.67%) Windows Server
3 5 (41.67%) GDPR
3 5 (41.67%) Customer-Centricity
3 5 (41.67%) Data Protection
3 5 (41.67%) Change Control
3 5 (41.67%) Root Cause Analysis
3 5 (41.67%) Customer Retention
4 4 (33.33%) Social Skills
4 4 (33.33%) Finance
5 3 (25.00%) SLA

Technical Support Skill Set
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (50.00%) SharePoint
2 5 (41.67%) Microsoft Exchange
3 1 (8.33%) WordPress
Cloud Services
1 5 (41.67%) Entra ID
1 5 (41.67%) OneDrive
2 1 (8.33%) Microsoft 365
Communications & Networking
1 5 (41.67%) VoIP
2 1 (8.33%) LAN
2 1 (8.33%) Network Security
2 1 (8.33%) WAN
General
1 4 (33.33%) Finance
1 4 (33.33%) Social Skills
2 3 (25.00%) Retail
3 1 (8.33%) Advertising
Miscellaneous
1 5 (41.67%) Data Protection Act
1 5 (41.67%) Fat Client
1 5 (41.67%) Management Information System
1 5 (41.67%) Thin Client
2 1 (8.33%) AS400
2 1 (8.33%) CCTV
2 1 (8.33%) iSeries
Operating Systems
1 5 (41.67%) Windows
1 5 (41.67%) Windows Server
Processes & Methodologies
1 8 (66.67%) Customer Service
1 8 (66.67%) ITIL
2 6 (50.00%) Mobile Device Management
3 5 (41.67%) Change Control
3 5 (41.67%) CRM
3 5 (41.67%) Customer Retention
3 5 (41.67%) Customer-Centricity
3 5 (41.67%) Data Protection
3 5 (41.67%) Disaster Recovery
3 5 (41.67%) Line Management
3 5 (41.67%) Patch Management
3 5 (41.67%) Presales
3 5 (41.67%) Root Cause Analysis
4 3 (25.00%) Asset Management
4 3 (25.00%) Continuous Improvement
4 3 (25.00%) Project Delivery
5 2 (16.67%) ERP
6 1 (8.33%) Computer Science
6 1 (8.33%) Logistics
6 1 (8.33%) Process Improvement
Qualifications
1 5 (41.67%) ITIL Certification
2 1 (8.33%) Degree
Quality Assurance & Compliance
1 5 (41.67%) GDPR
2 3 (25.00%) SLA
Vendors
1 6 (50.00%) Microsoft