CRM Officer Job Trends in London

Customer Relationship Management Officer
England > London

The median Customer Relationship Management Officer salary in London is £45,000 per year, according to job vacancies posted during the 6 months leading to 22 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
22 May 2026
Same period 2025 Same period 2024
Rank 409 - 499
Rank change year-on-year - - -
Permanent jobs requiring a CRM Officer 4 0 8
As % of all permanent jobs in London 0.019% - 0.034%
As % of the Job Titles category 0.021% - 0.036%
Number of salaries quoted 1 0 8
10th Percentile - - £28,624
25th Percentile - - -
Median annual salary (50th Percentile) £45,000 - £30,000
75th Percentile - - £34,100
90th Percentile - - £46,399
England median annual salary £24,000 - £32,815

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 19,143 10,858 22,041
% of permanent jobs with a recognized job title 92.19% 89.97% 94.22%
Number of salaries quoted 13,094 6,935 16,595
10th Percentile £40,000 £41,250 £37,500
25th Percentile £55,000 £55,000 £51,250
Median annual salary (50th Percentile) £75,000 £75,000 £70,000
Median % change year-on-year - +7.14% -3.45%
75th Percentile £95,000 £100,000 £93,750
90th Percentile £100,000 £122,500 £115,000
England median annual salary £55,250 £57,560 £53,500
% change year-on-year -4.01% +7.59% -12.01%

CRM Officer
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'CRM Officer' in the job title relative to all permanent IT jobs advertised in London.

CRM Officer job vacancy trend in London

CRM Officer
Salary Trend in London

Salary distribution trend for CRM Officer job vacancies in London.

Salary distribution trend for CRM Officer job vacancies in London

CRM Officer Skill Set
Top 15 Co-Occurring Skills & Capabilities in London

For the 6 months to 22 May 2026, CRM Officer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring CRM Officer in the job title.

1 4 (100.00%) CRM
1 4 (100.00%) Dashboard Development
1 4 (100.00%) Data Cleansing
1 4 (100.00%) Data Quality
1 4 (100.00%) Dynamics 365
1 4 (100.00%) Dynamics CRM
1 4 (100.00%) GDPR
1 4 (100.00%) Problem-Solving
2 3 (75.00%) Process Improvement
2 3 (75.00%) Workflow
3 1 (25.00%) Data Deduplication
3 1 (25.00%) Data Governance
3 1 (25.00%) Data Management
3 1 (25.00%) Decision-Making
3 1 (25.00%) Microsoft Excel

CRM Officer Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (25.00%) Microsoft Excel
Business Applications
1 4 (100.00%) Dynamics CRM
Cloud Services
1 4 (100.00%) Dynamics 365
General
1 1 (25.00%) Social Skills
Processes & Methodologies
1 4 (100.00%) CRM
1 4 (100.00%) Dashboard Development
1 4 (100.00%) Data Cleansing
1 4 (100.00%) Problem-Solving
2 3 (75.00%) Process Improvement
2 3 (75.00%) Workflow
3 1 (25.00%) Data Deduplication
3 1 (25.00%) Data Governance
3 1 (25.00%) Data Management
3 1 (25.00%) Decision-Making
Quality Assurance & Compliance
1 4 (100.00%) Data Quality
1 4 (100.00%) GDPR