Period
to 7 May 2021

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 7 May 2021 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > London
6 months to
7 May 2021
Same period 2020 Same period 2019
Rank 104 111 79
Rank change year-on-year +7 -32 -13
Permanent jobs citing CRM 1,036 1,229 2,298
As % of all permanent jobs advertised in London 3.13% 2.94% 3.88%
As % of the Processes & Methodologies category 3.33% 3.13% 4.18%
Number of salaries quoted 799 1,005 1,830
10th Percentile £37,500 £32,000 £31,250
25th Percentile £46,250 £42,500 £41,250
Median annual salary (50th Percentile) £65,000 £55,000 £55,000
Median % change year-on-year +18.18% - -
75th Percentile £77,500 £72,500 £77,500
90th Percentile £88,750 £87,500 £90,000
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 31,075 39,262 55,005
As % of all permanent IT jobs advertised in London 93.91% 93.89% 92.89%
Number of salaries quoted 23,990 31,940 44,863
10th Percentile £42,500 £38,000 £36,250
25th Percentile £52,500 £50,000 £47,500
Median annual salary (50th Percentile) £70,000 £65,000 £65,000
Median % change year-on-year +7.69% - +8.33%
75th Percentile £87,500 £85,000 £81,250
90th Percentile £105,000 £101,250 £97,500
England median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% +5.00%

CRM
Job Vacancy Trend in London

Job postings citing CRM as a proportion of all IT jobs advertised in London.

Job vacancy trend for CRM in London

CRM
Salary Trend in London

3-month moving average salary quoted in jobs citing CRM in London.

Salary trend for CRM in London

CRM
Salary Histogram in London

Salary distribution for jobs citing CRM in London over the 6 months to 7 May 2021.

Salary histogram for CRM in London

CRM
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the London region over the 6 months to 7 May 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +50 261 £75,000 +36.36% 42
West London +7 48 £60,000 +20.00% 8
South London -12 24 £50,000 +17.65% 2
North London +24 4 £49,000 +15.29% 2
East London - 4 £37,500 - 8
CRM
England

For the 6 months to 7 May 2021, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for CRM.

1 409 (39.48%) Agile Software Development
2 357 (34.46%) Dynamics CRM
3 302 (29.15%) SQL
4 284 (27.41%) Microsoft
5 281 (27.12%) Social Skills
6 279 (26.93%) Azure
7 265 (25.58%) JavaScript
8 234 (22.59%) Salesforce.com
9 233 (22.49%) Finance
10 222 (21.43%) .NET
11 218 (21.04%) Degree
12 210 (20.27%) Marketing
13 205 (19.79%) Dynamics 365
14 202 (19.50%) Power Platform
15 183 (17.66%) C#
16 176 (16.99%) SQL Server
17 174 (16.80%) SharePoint
18 168 (16.22%) CSS
19 156 (15.06%) DevOps
20 154 (14.86%) Analytical Skills
20 154 (14.86%) Analytics
21 153 (14.77%) Business Intelligence
22 149 (14.38%) Project Management
23 145 (14.00%) Migration
24 139 (13.42%) HTML
25 131 (12.64%) OO
26 125 (12.07%) Power BI
27 123 (11.87%) ERP
28 120 (11.58%) Test Automation
28 120 (11.58%) PowerApps

CRM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 174 (16.80%) SharePoint
2 40 (3.86%) CMS
3 31 (2.99%) WordPress
4 15 (1.45%) Confluence
5 14 (1.35%) Apache Airflow
6 12 (1.16%) IIS
7 10 (0.97%) Drupal
8 9 (0.87%) BizTalk Server
9 5 (0.48%) MS Exchange
10 4 (0.39%) Apache Spark
10 4 (0.39%) Elasticsearch
11 3 (0.29%) Adobe Experience Manager
11 3 (0.29%) SAS
11 3 (0.29%) SharePoint 2010
11 3 (0.29%) SugarCRM
12 2 (0.19%) Apache
12 2 (0.19%) Joomla!
12 2 (0.19%) SharePoint 2013
12 2 (0.19%) Skype for Business
12 2 (0.19%) Tomcat
Applications
1 53 (5.12%) Microsoft Excel
2 31 (2.99%) Microsoft Office
3 23 (2.22%) Photoshop
4 16 (1.54%) Microsoft PowerPoint
5 14 (1.35%) MS Visio
6 9 (0.87%) Microsoft Project
7 6 (0.58%) Spreadsheet
8 4 (0.39%) Figma
8 4 (0.39%) MadCap Flare
9 3 (0.29%) Adobe Premiere
10 2 (0.19%) SPSS
11 1 (0.097%) Adobe After Effects
11 1 (0.097%) Adobe Illustrator
11 1 (0.097%) Chatbot
11 1 (0.097%) InDesign
11 1 (0.097%) Mingle
Business Applications
1 357 (34.46%) Dynamics CRM
2 46 (4.44%) Salesforce.com CRM
3 42 (4.05%) Dynamics AX
4 20 (1.93%) NetSuite
5 18 (1.74%) FastStats
6 8 (0.77%) Dynamics NAV
6 8 (0.77%) SAP Business One
7 7 (0.68%) Shopify
8 6 (0.58%) SAP CRM
9 4 (0.39%) Advent Moxy
9 4 (0.39%) Advent Portfolio Exchange
9 4 (0.39%) Magento
10 3 (0.29%) Adobe Campaign
10 3 (0.29%) Eloqua
10 3 (0.29%) Sage CRM
10 3 (0.29%) SAP Hybris
10 3 (0.29%) SAP S/4HANA
11 2 (0.19%) Elite 3E
11 2 (0.19%) Northgate Housing
11 2 (0.19%) Social Studio
Cloud Services
1 279 (26.93%) Azure
2 205 (19.79%) Dynamics 365
3 202 (19.50%) Power Platform
4 120 (11.58%) PowerApps
5 106 (10.23%) SaaS
6 88 (8.49%) AWS
7 80 (7.72%) PaaS
8 75 (7.24%) Microsoft 365
9 70 (6.76%) Azure Active Directory
9 70 (6.76%) Azure Service Bus
10 69 (6.66%) Azure App Service
10 69 (6.66%) Azure Service Fabric
11 66 (6.37%) Azure Key Vault
11 66 (6.37%) Azure Storage
12 48 (4.63%) Power Automate
13 45 (4.34%) Serverless
14 42 (4.05%) Azure Logic Apps
15 37 (3.57%) Azure Functions
16 23 (2.22%) Salesforce Sales Cloud
17 20 (1.93%) GitHub
Communications & Networking
1 16 (1.54%) Broadband
1 16 (1.54%) WAN
2 14 (1.35%) 5G
3 12 (1.16%) Firewall
4 11 (1.06%) Extranet
5 9 (0.87%) LAN
6 8 (0.77%) SMS
7 7 (0.68%) SD-WAN
7 7 (0.68%) Software-Defined Networking
8 6 (0.58%) Network Security
9 5 (0.48%) DNS
9 5 (0.48%) VPN
10 4 (0.39%) DHCP
10 4 (0.39%) Intranet
10 4 (0.39%) Skype
11 3 (0.29%) Internet
11 3 (0.29%) VoIP
12 2 (0.19%) FTP
12 2 (0.19%) HTTP
12 2 (0.19%) TCP/IP
Database & Business Intelligence
1 176 (16.99%) SQL Server
2 125 (12.07%) Power BI
3 88 (8.49%) SQL Server Integration Services
4 80 (7.72%) SQL Server Reporting Services
5 60 (5.79%) Data Warehouse
6 54 (5.21%) Tableau
7 28 (2.70%) Big Data
8 21 (2.03%) Azure SQL Data Warehouse
9 19 (1.83%) NoSQL
10 18 (1.74%) Looker
11 16 (1.54%) Relational Database
12 15 (1.45%) Snowflake Schema
13 13 (1.25%) SQL Server 2005
13 13 (1.25%) SQL Server 2008
13 13 (1.25%) SQL Server 2014
14 11 (1.06%) MySQL
15 7 (0.68%) Data Mining
15 7 (0.68%) PostgreSQL
15 7 (0.68%) SQL Server Analysis Services
16 5 (0.48%) NewSQL
Development Applications
1 96 (9.27%) Team Foundation Server
2 79 (7.63%) Visual Studio Team System
3 54 (5.21%) Visual Studio
4 40 (3.86%) Git (software)
5 30 (2.90%) TeamCity
6 24 (2.32%) JIRA
7 19 (1.83%) Jenkins
8 18 (1.74%) CasperJS
8 18 (1.74%) Grunt
8 18 (1.74%) PhantomJS
9 10 (0.97%) Cypress.io
9 10 (0.97%) Octopus Deploy
10 5 (0.48%) Visual Studio Code
11 4 (0.39%) Selenium
12 3 (0.29%) Ant
12 3 (0.29%) Moq
12 3 (0.29%) Postman
12 3 (0.29%) SpecFlow
12 3 (0.29%) SQL Server Management Studio (SSMS)
13 2 (0.19%) CircleCI
General
1 281 (27.12%) Social Skills
2 233 (22.49%) Finance
3 210 (20.27%) Marketing
4 154 (14.86%) Analytical Skills
5 69 (6.66%) Banking
6 49 (4.73%) Retail
7 45 (4.34%) Private Banking
8 34 (3.28%) Legal
9 28 (2.70%) Presentation Skills
10 24 (2.32%) Front Office
10 24 (2.32%) Manufacturing
11 23 (2.22%) Law
11 23 (2.22%) Organisational Skills
12 22 (2.12%) Public Sector
13 20 (1.93%) Advertising
14 18 (1.74%) Telecoms
15 16 (1.54%) Influencing Skills
15 16 (1.54%) Italian Language
16 13 (1.25%) Electronics
17 11 (1.06%) Games
Job Titles
1 293 (28.28%) Developer
2 134 (12.93%) Analyst
3 102 (9.85%) Senior Developer
4 92 (8.88%) C# Developer
5 80 (7.72%) Consultant
6 77 (7.43%) Azure Developer
7 68 (6.56%) Architect
8 63 (6.08%) Project Manager
9 61 (5.89%) Senior C# Developer
10 55 (5.31%) .NET Developer
11 54 (5.21%) C# .NET Developer
12 52 (5.02%) CRM Developer
13 49 (4.73%) Business Analyst
14 47 (4.54%) SQL Developer
15 41 (3.96%) IT Manager
16 39 (3.76%) ASP.NET MVC Developer
16 39 (3.76%) CRM Manager
16 39 (3.76%) Senior SQL Developer
17 38 (3.67%) Senior .NET Developer
17 38 (3.67%) Senior C# .NET Developer
Libraries, Frameworks & Software Standards
1 222 (21.43%) .NET
2 168 (16.22%) CSS
3 139 (13.42%) HTML
4 112 (10.81%) jQuery
5 111 (10.71%) React
6 106 (10.23%) ASP.NET Web API
6 106 (10.23%) Web Services
7 96 (9.27%) .NET Core
8 92 (8.88%) .NET Framework
9 79 (7.63%) Twitter Bootstrap
10 78 (7.53%) Entity Framework
11 73 (7.05%) ASP.NET
12 51 (4.92%) XML
13 48 (4.63%) REST
14 35 (3.38%) HTML5
14 35 (3.38%) WCF
15 33 (3.19%) Node.js
16 31 (2.99%) XSD
17 27 (2.61%) AngularJS
18 21 (2.03%) Visualforce
Miscellaneous
1 78 (7.53%) N-Tier
2 47 (4.54%) Social Media
2 47 (4.54%) User Experience
3 43 (4.15%) Enterprise Software
4 39 (3.76%) Reinsurance
5 35 (3.38%) Self-Motivation
6 27 (2.61%) Blog
7 25 (2.41%) Data Centre
8 24 (2.32%) Mobile App
9 23 (2.22%) Management Information System
10 19 (1.83%) Data Structures
11 18 (1.74%) Housing Association
11 18 (1.74%) Virtual Team
12 17 (1.64%) Acoustics
13 14 (1.35%) FMCG
14 12 (1.16%) Greenfield Project
15 9 (0.87%) Analytical Mindset
16 8 (0.77%) Marketing Technology
17 6 (0.58%) EPoS
17 6 (0.58%) Smart City
Operating Systems
1 52 (5.02%) Windows
2 29 (2.80%) Windows Server
3 16 (1.54%) Linux
4 15 (1.45%) Windows 10
5 11 (1.06%) Windows Server 2012
6 7 (0.68%) Android
6 7 (0.68%) Mac OS
7 6 (0.58%) Unix
7 6 (0.58%) Windows Server 2008
7 6 (0.58%) Windows Server 2019
8 4 (0.39%) Apple iOS
9 3 (0.29%) Ubuntu
10 2 (0.19%) Mac OS X
10 2 (0.19%) Red Hat Enterprise Linux
10 2 (0.19%) SUSE
10 2 (0.19%) Windows 7
10 2 (0.19%) Windows Server 2003
10 2 (0.19%) Windows Server 2016
11 1 (0.097%) VMS
Processes & Methodologies
1 409 (39.48%) Agile Software Development
2 156 (15.06%) DevOps
3 154 (14.86%) Analytics
4 153 (14.77%) Business Intelligence
5 149 (14.38%) Project Management
6 145 (14.00%) Migration
7 131 (12.64%) OO
8 123 (11.87%) ERP
9 120 (11.58%) Test Automation
10 117 (11.29%) Mentoring
11 96 (9.27%) MVC
11 96 (9.27%) SOLID
12 95 (9.17%) Microservices
13 90 (8.69%) E-Commerce
14 87 (8.40%) Continuous Integration
14 87 (8.40%) UML
15 84 (8.11%) Scrum
15 84 (8.11%) SOA
16 80 (7.72%) Don't repeat yourself (DRY)
16 80 (7.72%) Stakeholder Management
Programming Languages
1 302 (29.15%) SQL
2 265 (25.58%) JavaScript
3 183 (17.66%) C#
4 104 (10.04%) T-SQL
5 74 (7.14%) PowerShell
6 57 (5.50%) PHP
7 52 (5.02%) Python
8 41 (3.96%) Java
9 28 (2.70%) TypeScript
10 26 (2.51%) Apex Code
11 15 (1.45%) SOQL
12 14 (1.35%) Ruby
13 13 (1.25%) C
13 13 (1.25%) R
13 13 (1.25%) VB
14 8 (0.77%) Go
15 7 (0.68%) Elixir
15 7 (0.68%) Java 8
16 5 (0.48%) C++
16 5 (0.48%) Groovy
Qualifications
1 218 (21.04%) Degree
2 34 (3.28%) Computer Science Degree
3 31 (2.99%) Microsoft Certification
4 15 (1.45%) Security Cleared
5 9 (0.87%) MBA
6 8 (0.77%) PMI Certification
7 7 (0.68%) Cisco Certification
7 7 (0.68%) PRINCE2 Certification
8 6 (0.58%) CCNP
9 5 (0.48%) Master's Degree
9 5 (0.48%) MCP
9 5 (0.48%) SC Cleared
9 5 (0.48%) TOGAF Certification
10 4 (0.39%) CBAP
10 4 (0.39%) IIBA
10 4 (0.39%) ITIL Certification
10 4 (0.39%) MCSE
11 3 (0.29%) MCITP
11 3 (0.29%) MCTS
11 3 (0.29%) PMP
Quality Assurance & Compliance
1 69 (6.66%) QA
2 22 (2.12%) Data Quality
3 18 (1.74%) GDPR
4 14 (1.35%) GRC
4 14 (1.35%) PMO
5 8 (0.77%) ISO/IEC 27001
6 3 (0.29%) SLA
7 2 (0.19%) Basel II
8 1 (0.097%) Actionable Recommendations
8 1 (0.097%) Cyber Essentials
8 1 (0.097%) EMIR
8 1 (0.097%) ISO 9001
8 1 (0.097%) ITGC
8 1 (0.097%) Sarbanes-Oxley
System Software
1 19 (1.83%) Docker
2 14 (1.35%) Active Directory
3 12 (1.16%) VMware Infrastructure
4 7 (0.68%) Hyper-V
5 3 (0.29%) vSphere
6 2 (0.19%) LXC
7 1 (0.097%) vCloud
7 1 (0.097%) VMware NSX
Systems Management
1 74 (7.14%) Opscode Chef
2 71 (6.85%) Terraform
3 9 (0.87%) Puppet
4 8 (0.77%) Kubernetes
5 4 (0.39%) Ansible
6 3 (0.29%) Grafana
6 3 (0.29%) Prometheus
7 2 (0.19%) MOM
7 2 (0.19%) vCenter Server
8 1 (0.097%) Backup Exec
8 1 (0.097%) EMC NetWorker
8 1 (0.097%) HP Quality Center
8 1 (0.097%) Microsoft Intune
8 1 (0.097%) Symantec Endpoint Protection
8 1 (0.097%) Systems Management Server (SMS)
8 1 (0.097%) vRealize
Vendors
1 284 (27.41%) Microsoft
2 234 (22.59%) Salesforce.com
3 81 (7.82%) Nintex
4 43 (4.15%) Adobe
5 39 (3.76%) Google
6 36 (3.47%) SAP
7 31 (2.99%) Salesforce Marketing Cloud
8 22 (2.12%) IBM
9 21 (2.03%) Oracle
9 21 (2.03%) VMware
10 18 (1.74%) DoubleClick
11 17 (1.64%) HubSpot
12 14 (1.35%) JD Edwards
12 14 (1.35%) Workday
13 9 (0.87%) Apple
13 9 (0.87%) Sitecore
14 8 (0.77%) Marketo
14 8 (0.77%) Pardot
14 8 (0.77%) Sage
14 8 (0.77%) Zoho