Period
to 12 December 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > London
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 75 68 70
Rank change year-on-year -7 +2 -2
Permanent jobs citing CRM 2,646 3,309 3,158
As % of all permanent IT jobs advertised in London 3.98% 4.47% 4.24%
As % of the Processes & Methodologies category 4.32% 4.79% 4.60%
Number of salaries quoted 2,084 2,682 2,677
London median annual salary £52,500 £54,250 £54,000
Median salary % change year-on-year -3.23% +0.46% +0.93%
10th Percentile £31,000 £31,750 £31,250
90th Percentile £83,750 £85,000 £85,000
England median annual salary £48,000 £47,500 £47,500
% change year-on-year +1.05% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 61,216 69,149 68,725
As % of all permanent IT jobs advertised in London 92.01% 93.32% 92.17%
Number of salaries quoted 49,461 53,880 58,918
London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +4.55%
10th Percentile £35,000 £35,000 £33,500
90th Percentile £95,000 £90,000 £88,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

CRM
Job Vacancy Trend in London

Job postings citing CRM as a percentage of all IT jobs advertised in London.

Job vacancy trend for CRM in London

CRM
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in London.

Salary trend for CRM in London

CRM
Salary Histogram in London

The salary distribution of IT jobs citing CRM in London over the 6 months to 12 December 2018.

Salary histogram for CRM in London

CRM
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the London region over the 6 months to 12 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -26 516 £57,500 +15.00% 85
West London -10 111 £52,500 +16.67% 53
South London -24 68 £45,000 +12.50% 10
East London -13 30 £47,500 - 25
North London -21 4 £60,200 +17.46% 1
CRM
England

For the 6 months to 12 December 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for CRM.

1 899 (33.98%) Microsoft
2 893 (33.75%) Dynamics CRM
3 761 (28.76%) Agile Software Development
4 736 (27.82%) Finance
5 718 (27.14%) SQL
6 542 (20.48%) JavaScript
6 542 (20.48%) Marketing
7 487 (18.41%) .NET
8 485 (18.33%) Salesforce.com
9 448 (16.93%) C#
10 421 (15.91%) SQL Server
11 368 (13.91%) Analytical Skills
12 361 (13.64%) Problem-Solving
13 343 (12.96%) Project Management
14 341 (12.89%) Degree
15 339 (12.81%) SharePoint
16 333 (12.59%) Microsoft Azure
17 331 (12.51%) ERP
18 265 (10.02%) HTML
19 250 (9.45%) CSS
20 248 (9.37%) Analytics
21 229 (8.65%) Dynamics 365
22 228 (8.62%) Stakeholder Management
23 227 (8.58%) Java
24 224 (8.47%) Windows
25 222 (8.39%) Web Services
26 214 (8.09%) Business Intelligence
27 203 (7.67%) Scrum
28 202 (7.63%) Oracle
29 197 (7.45%) Retail

CRM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 339 (12.81%) SharePoint
2 76 (2.87%) BizTalk Server
2 76 (2.87%) CMS
3 68 (2.57%) MS Exchange
4 61 (2.31%) IIS
5 37 (1.40%) Confluence
6 36 (1.36%) Skype for Business
7 31 (1.17%) Exchange Server 2010
7 31 (1.17%) Exchange Server 2013
8 25 (0.94%) Elasticsearch
9 22 (0.83%) SAS
10 20 (0.76%) Apache
10 20 (0.76%) SharePoint 2013
10 20 (0.76%) Tomcat
11 17 (0.64%) Drupal
12 15 (0.57%) Apache Spark
13 14 (0.53%) WordPress
14 11 (0.42%) SharePoint 2010
15 8 (0.30%) Apache Solr
15 8 (0.30%) Oracle Workflow
Applications
1 166 (6.27%) Microsoft Office
2 119 (4.50%) Microsoft Excel
3 55 (2.08%) Microsoft PowerPoint
4 48 (1.81%) MS Visio
5 39 (1.47%) Microsoft Project
6 29 (1.10%) Spreadsheet
7 16 (0.60%) Photoshop
8 11 (0.42%) Camtasia
9 6 (0.23%) Adobe Illustrator
10 5 (0.19%) SPSS
11 4 (0.15%) AutoCAD
12 3 (0.11%) Adobe Creative Suite
13 2 (0.076%) Snagit
14 1 (0.038%) Chatbot
14 1 (0.038%) InfoPath
14 1 (0.038%) OmniGraffle
Business Applications
1 893 (33.75%) Dynamics CRM
2 147 (5.56%) Salesforce.com CRM
3 140 (5.29%) Dynamics AX
4 91 (3.44%) Dynamics NAV
5 66 (2.49%) NetSuite
6 39 (1.47%) Raiser's Edge
7 25 (0.94%) Eloqua
8 22 (0.83%) FastStats
9 21 (0.79%) Scribe Insight
10 19 (0.72%) SAP CRM
11 18 (0.68%) Unit4 Business World
12 16 (0.60%) Oracle CRM
13 15 (0.57%) Siebel CRM
14 14 (0.53%) Northgate Housing
14 14 (0.53%) SAP Business One
15 11 (0.42%) Magento
16 10 (0.38%) Adobe Campaign
16 10 (0.38%) Orchard Housing
17 9 (0.34%) thinkFolio
18 8 (0.30%) SAP S/4HANA
Cloud Services
1 333 (12.59%) Microsoft Azure
2 229 (8.65%) Dynamics 365
3 191 (7.22%) Amazon AWS
4 176 (6.65%) Office 365
5 136 (5.14%) SaaS
6 62 (2.34%) Salesforce Service Cloud
7 41 (1.55%) Cloud Computing
8 39 (1.47%) Google Analytics
9 37 (1.40%) Salesforce Sales Cloud
10 34 (1.28%) PaaS
11 31 (1.17%) Google Cloud Platform
12 27 (1.02%) Force.com
13 24 (0.91%) Azure Data Factory
14 18 (0.68%) Amazon EC2
14 18 (0.68%) Serverless
14 18 (0.68%) Slack
15 17 (0.64%) IaaS
16 16 (0.60%) Amazon S3
17 15 (0.57%) Oracle CX
18 14 (0.53%) GitHub
Communications & Networking
1 61 (2.31%) Firewall
2 45 (1.70%) TCP/IP
3 38 (1.44%) LAN
4 33 (1.25%) Skype
5 32 (1.21%) VPN
6 31 (1.17%) Internet
7 27 (1.02%) WAN
8 26 (0.98%) VoIP
9 25 (0.94%) SAN
10 22 (0.83%) Intranet
11 21 (0.79%) DNS
12 20 (0.76%) DHCP
13 14 (0.53%) Extranet
13 14 (0.53%) IP Telephony
13 14 (0.53%) Unified Communications
14 13 (0.49%) Wi-Fi
14 13 (0.49%) Wireless
15 12 (0.45%) VLAN
16 9 (0.34%) Cisco IOS
17 8 (0.30%) SSH
Database & Business Intelligence
1 421 (15.91%) SQL Server
2 135 (5.10%) SQL Server Reporting Services
3 119 (4.50%) SQL Server Integration Services
4 84 (3.17%) Relational Database
5 81 (3.06%) Power BI
6 75 (2.83%) Data Warehouse
7 74 (2.80%) Big Data
8 62 (2.34%) NoSQL
9 60 (2.27%) MySQL
10 35 (1.32%) Hadoop
11 34 (1.28%) PostgreSQL
12 33 (1.25%) SQL Server 2012
13 32 (1.21%) SQL Server 2008
13 32 (1.21%) SQL Server Analysis Services
14 29 (1.10%) Crystal Reports
15 28 (1.06%) MongoDB
16 27 (1.02%) RDBMS
17 26 (0.98%) SAP Data Services
18 25 (0.94%) Azure SQL Database
19 24 (0.91%) SQL Server 2016
Development Applications
1 106 (4.01%) Team Foundation Server
2 99 (3.74%) JIRA
3 74 (2.80%) Visual Studio Team System
4 61 (2.31%) Visual Studio
5 57 (2.15%) Git (software)
6 29 (1.10%) Eclipse
7 21 (0.79%) Octopus Deploy
7 21 (0.79%) Selenium
7 21 (0.79%) TeamCity
8 15 (0.57%) Jenkins
8 15 (0.57%) Oracle APEX
9 14 (0.53%) NUnit
10 12 (0.45%) Maven
11 10 (0.38%) Subversion
12 8 (0.30%) MSTest
13 6 (0.23%) Oracle Forms
14 5 (0.19%) Axure RP
15 4 (0.15%) Grunt
15 4 (0.15%) PostCSS
15 4 (0.15%) Vagrant
General
1 736 (27.82%) Finance
2 542 (20.48%) Marketing
3 197 (7.45%) Retail
4 187 (7.07%) Banking
5 157 (5.93%) Advertising
6 64 (2.42%) Legal
7 63 (2.38%) Back Office
8 61 (2.31%) Telecoms
9 56 (2.12%) Front Office
10 49 (1.85%) Manufacturing
11 41 (1.55%) Financial Institution
12 37 (1.40%) Billing
13 35 (1.32%) Games
14 31 (1.17%) Law
15 24 (0.91%) Investment Banking
16 23 (0.87%) Publishing
17 22 (0.83%) French Language
18 19 (0.72%) Retail Banking
19 10 (0.38%) Automotive
20 9 (0.34%) Dutch Language
Job Titles
1 589 (22.26%) Developer
2 466 (17.61%) Analyst
3 280 (10.58%) Consultant
4 226 (8.54%) Project Manager
5 200 (7.56%) Architect
6 182 (6.88%) CRM Developer
7 164 (6.20%) Business Analyst
8 127 (4.80%) Solutions Architect
9 115 (4.35%) CRM Manager
10 114 (4.31%) Administrator
11 112 (4.23%) Dynamics CRM Developer
12 99 (3.74%) .NET Developer
13 90 (3.40%) Applications Support
13 90 (3.40%) CRM Analyst
14 89 (3.36%) Support Analyst
15 81 (3.06%) Senior Developer
16 78 (2.95%) Data Analyst
17 77 (2.91%) CRM Consultant
18 75 (2.83%) C# Developer
19 71 (2.68%) Junior
Libraries, Frameworks & Software Standards
1 487 (18.41%) .NET
2 265 (10.02%) HTML
3 250 (9.45%) CSS
4 222 (8.39%) Web Services
5 154 (5.82%) ASP.NET
6 128 (4.84%) jQuery
7 125 (4.72%) XML
8 119 (4.50%) ASP.NET Web API
9 114 (4.31%) .NET Framework
10 102 (3.85%) React
11 94 (3.55%) SOAP
12 93 (3.51%) AngularJS
13 79 (2.99%) Twitter Bootstrap
14 76 (2.87%) REST
15 74 (2.80%) .NET Core
16 69 (2.61%) Entity Framework
17 62 (2.34%) HTML5
18 57 (2.15%) ASP.NET MVC
18 57 (2.15%) JSON
18 57 (2.15%) Visualforce
Miscellaneous
1 368 (13.91%) Analytical Skills
2 111 (4.20%) Management Information System
2 111 (4.20%) User Experience
3 108 (4.08%) Self-Motivation
4 77 (2.91%) Fintech
4 77 (2.91%) Greenfield Project
5 69 (2.61%) N-Tier
6 67 (2.53%) Mobile App
7 65 (2.46%) Enterprise Software
8 46 (1.74%) Social Media
9 43 (1.63%) Fixed Income
10 40 (1.51%) Marketing Technology
11 30 (1.13%) Data Structures
12 25 (0.94%) Reinsurance
13 20 (0.76%) Foreign Exchange (FX)
13 20 (0.76%) Hedge funds
14 19 (0.72%) Mainframe
15 17 (0.64%) Equities
15 17 (0.64%) PMI
16 16 (0.60%) NHS
Operating Systems
1 224 (8.47%) Windows
2 97 (3.67%) Windows Server
3 92 (3.48%) Linux
4 53 (2.00%) Windows Server 2008
5 48 (1.81%) Windows Server 2012
6 41 (1.55%) Windows 10
7 35 (1.32%) Windows 7
8 30 (1.13%) Unix
9 21 (0.79%) Android
10 13 (0.49%) Windows Server 2003
10 13 (0.49%) Windows XP
11 12 (0.45%) Mac OS X
12 8 (0.30%) Ubuntu
13 7 (0.26%) Debian
13 7 (0.26%) Windows 8
14 6 (0.23%) Windows Vista
15 4 (0.15%) Apple iOS
16 2 (0.076%) CentOS
16 2 (0.076%) Windows Mobile
17 1 (0.038%) Mac OS
Processes & Methodologies
1 761 (28.76%) Agile Software Development
2 361 (13.64%) Problem-Solving
3 343 (12.96%) Project Management
4 331 (12.51%) ERP
5 248 (9.37%) Analytics
6 228 (8.62%) Stakeholder Management
7 214 (8.09%) Business Intelligence
8 203 (7.67%) Scrum
9 192 (7.26%) Business Analysis
10 186 (7.03%) MVC
11 184 (6.95%) Computer Science
12 182 (6.88%) SDLC
13 174 (6.58%) Change Management
14 156 (5.90%) ITIL
15 149 (5.63%) Waterfall
16 145 (5.48%) Test Automation
17 141 (5.33%) Mentoring
18 140 (5.29%) E-Commerce
19 134 (5.06%) Migration
20 131 (4.95%) Decision-Making
Programming Languages
1 718 (27.14%) SQL
2 542 (20.48%) JavaScript
3 448 (16.93%) C#
4 227 (8.58%) Java
5 143 (5.40%) T-SQL
6 126 (4.76%) Python
7 87 (3.29%) PowerShell
8 81 (3.06%) PHP
9 79 (2.99%) Apex Code
10 49 (1.85%) C
11 41 (1.55%) VBA
12 34 (1.28%) PL/SQL
13 26 (0.98%) Java 8
14 21 (0.79%) Perl
15 20 (0.76%) R
16 19 (0.72%) Ruby
17 16 (0.60%) Shell Script
18 14 (0.53%) VB.NET
19 13 (0.49%) Erlang
20 12 (0.45%) SOQL
Qualifications
1 341 (12.89%) Degree
2 102 (3.85%) Computer Science Degree
3 91 (3.44%) Microsoft Certification
4 54 (2.04%) PMI Certification
5 51 (1.93%) MCSE
5 51 (1.93%) PMP
6 50 (1.89%) Security Cleared
7 48 (1.81%) SC Cleared
8 37 (1.40%) MCP
9 26 (0.98%) Cisco Certification
10 25 (0.94%) CCNA
11 23 (0.87%) CIMA
12 19 (0.72%) MCSA
13 18 (0.68%) CFA
14 17 (0.64%) ISEB
14 17 (0.64%) ISTQB
15 15 (0.57%) Master's Degree
15 15 (0.57%) TOGAF Certification
16 14 (0.53%) MAPM
16 14 (0.53%) MBA
Quality Assurance & Compliance
1 101 (3.82%) QA
2 82 (3.10%) Data Quality
3 48 (1.81%) GDPR
4 39 (1.47%) SLA
5 25 (0.94%) PMO
6 8 (0.30%) ISO/IEC 27001
7 5 (0.19%) PCI DSS
8 4 (0.15%) Basel III
9 3 (0.11%) Cyber Essentials
10 2 (0.076%) COBIT
10 2 (0.076%) ISO 20022
11 1 (0.038%) Actionable Recommendations
11 1 (0.038%) Cyber Essentials PLUS
11 1 (0.038%) ISO 9001
System Software
1 133 (5.03%) Active Directory
2 64 (2.42%) VMware Infrastructure
3 49 (1.85%) Hyper-V
4 39 (1.47%) Docker
5 23 (0.87%) vSphere
6 19 (0.72%) Virtual Machines
7 14 (0.53%) VMware ESXi
8 11 (0.42%) Terminal Services
9 10 (0.38%) XenApp
10 8 (0.30%) VMware Workstation
11 6 (0.23%) Terminal Server
12 3 (0.11%) HDFS
13 2 (0.076%) Firmware
13 2 (0.076%) XenServer
14 1 (0.038%) Forefront TMG
14 1 (0.038%) LXC
14 1 (0.038%) Microsoft Virtual Server
14 1 (0.038%) Virtual Desktop
14 1 (0.038%) Virtual Servers
Systems Management
1 20 (0.76%) Backup Exec
2 16 (0.60%) Kubernetes
3 14 (0.53%) Terraform
4 8 (0.30%) Puppet
4 8 (0.30%) SCCM
5 7 (0.26%) Grafana
5 7 (0.26%) HP ALM
6 6 (0.23%) Single Sign-On
7 5 (0.19%) Ansible
7 5 (0.19%) HP UCMDB
8 4 (0.15%) AirWatch
8 4 (0.15%) Clonezilla
8 4 (0.15%) Failover Clustering
8 4 (0.15%) Perfmon
9 3 (0.11%) Graphite
9 3 (0.11%) Opscode Chef
9 3 (0.11%) Systems Management Server (SMS)
10 2 (0.076%) Kibana
10 2 (0.076%) Mesos
10 2 (0.076%) Microsoft Intune
Vendors
1 899 (33.98%) Microsoft
2 485 (18.33%) Salesforce.com
3 202 (7.63%) Oracle
4 124 (4.69%) SAP
5 106 (4.01%) Google
6 93 (3.51%) VMware
7 69 (2.61%) Nintex
8 55 (2.08%) Adobe
9 54 (2.04%) Tableau
10 44 (1.66%) Cisco
10 44 (1.66%) IBM
11 40 (1.51%) Citrix
12 39 (1.47%) Sage
13 37 (1.40%) Siebel
14 36 (1.36%) HP
15 33 (1.25%) NetApp
16 32 (1.21%) JD Edwards
17 27 (1.02%) Dell
18 25 (0.94%) Marketo
19 24 (0.91%) Salesforce Marketing Cloud