Period
to 19 September 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 19 September 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > London
6 months to
19 Sep 2018
Same period 2017 Same period 2016
Rank 76 72 64
Rank change year-on-year -4 -8 -3
Permanent jobs citing CRM 2,695 3,166 3,535
As % of all permanent IT jobs advertised in London 3.92% 4.21% 4.47%
As % of the Processes & Methodologies category 4.27% 4.54% 4.84%
Number of salaries quoted 2,102 2,560 3,029
London median annual salary £55,000 £54,000 £55,000
Median salary % change year-on-year +1.85% -1.82% -
10th Percentile £30,000 £32,750 £31,250
90th Percentile £82,500 £82,500 £85,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 63,081 69,729 72,970
As % of all permanent IT jobs advertised in London 91.72% 92.77% 92.21%
Number of salaries quoted 50,512 53,451 63,166
London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +4.55%
10th Percentile £35,000 £35,000 £33,500
90th Percentile £95,000 £90,000 £87,500
England median annual salary £50,000 £50,000 £50,000

CRM
Job Vacancy Trend in London

Job postings citing CRM as a percentage of all IT jobs advertised in London.

Job vacancy trend for CRM in London

CRM
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in London.

Salary trend for CRM in London

CRM
Salary Histogram in London

The salary distribution of IT jobs citing CRM in London over the 6 months to 19 September 2018.

Salary histogram for CRM in London

CRM
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the London region over the 6 months to 19 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -11 536 £60,000 +9.09% 91
West London -12 122 £47,500 +5.56% 53
South London -20 67 £50,000 +17.65% 19
East London -38 30 £50,000 -3.85% 13
North London -17 7 £45,000 -6.25% 8
CRM
England

For the 6 months to 19 September 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for CRM.

1 861 (31.95%) Dynamics CRM
2 841 (31.21%) Microsoft
3 796 (29.54%) Finance
4 722 (26.79%) Agile Software Development
5 605 (22.45%) SQL
6 594 (22.04%) Salesforce.com
7 572 (21.22%) Marketing
8 443 (16.44%) JavaScript
9 426 (15.81%) .NET
10 398 (14.77%) Analytical Skills
11 395 (14.66%) Degree
12 393 (14.58%) C#
13 369 (13.69%) ERP
14 352 (13.06%) Project Management
15 350 (12.99%) SQL Server
16 319 (11.84%) Problem-Solving
17 283 (10.50%) Analytics
18 268 (9.94%) Stakeholder Management
19 263 (9.76%) HTML
20 260 (9.65%) SharePoint
21 252 (9.35%) Web Services
22 250 (9.28%) Advertising
23 246 (9.13%) Microsoft Azure
24 243 (9.02%) Oracle
25 236 (8.76%) Dynamics 365
26 221 (8.20%) CSS
26 221 (8.20%) Business Intelligence
27 201 (7.46%) E-Commerce
28 194 (7.20%) Retail
29 190 (7.05%) Windows

CRM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 260 (9.65%) SharePoint
2 87 (3.23%) CMS
3 53 (1.97%) BizTalk Server
4 50 (1.86%) IIS
5 46 (1.71%) MS Exchange
6 44 (1.63%) Confluence
7 32 (1.19%) Elasticsearch
8 28 (1.04%) SAS
9 25 (0.93%) Tomcat
10 24 (0.89%) Drupal
11 19 (0.71%) Apache
11 19 (0.71%) Skype for Business
12 15 (0.56%) SharePoint 2013
13 14 (0.52%) Exchange Server 2013
14 11 (0.41%) Sitecore CMS
15 8 (0.30%) Exchange Server 2010
15 8 (0.30%) Moodle
15 8 (0.30%) Oracle Workflow
15 8 (0.30%) WordPress
16 7 (0.26%) Apache Spark
Applications
1 157 (5.83%) Microsoft Office
2 120 (4.45%) Microsoft Excel
3 66 (2.45%) Microsoft PowerPoint
4 34 (1.26%) Spreadsheet
5 31 (1.15%) Microsoft Project
5 31 (1.15%) MS Visio
6 15 (0.56%) Photoshop
7 9 (0.33%) Adobe Illustrator
7 9 (0.33%) Camtasia
8 6 (0.22%) SPSS
9 4 (0.15%) Chatbot
10 3 (0.11%) AutoCAD
11 2 (0.074%) Adobe Captivate
11 2 (0.074%) InDesign
11 2 (0.074%) Snagit
12 1 (0.037%) Adobe Creative Suite
Business Applications
1 861 (31.95%) Dynamics CRM
2 182 (6.75%) Salesforce.com CRM
3 128 (4.75%) Dynamics AX
4 100 (3.71%) NetSuite
5 83 (3.08%) Dynamics NAV
6 28 (1.04%) SAP CRM
7 27 (1.00%) Raiser's Edge
7 27 (1.00%) SAP Business One
8 25 (0.93%) Adobe Campaign
8 25 (0.93%) Scribe Insight
9 22 (0.82%) Unit4 Business World
10 19 (0.71%) Eloqua
10 19 (0.71%) Oracle CRM
11 18 (0.67%) Siebel CRM
12 16 (0.59%) SAP GRC
13 13 (0.48%) FastStats
13 13 (0.48%) SAP S/4HANA
14 11 (0.41%) Northgate Housing
14 11 (0.41%) Orchard Housing
14 11 (0.41%) SAP Hybris
Cloud Services
1 246 (9.13%) Microsoft Azure
2 236 (8.76%) Dynamics 365
3 187 (6.94%) Amazon AWS
4 169 (6.27%) SaaS
5 116 (4.30%) Office 365
6 67 (2.49%) Salesforce Service Cloud
7 56 (2.08%) Cloud Computing
8 42 (1.56%) Google Analytics
9 41 (1.52%) Force.com
10 37 (1.37%) PaaS
11 35 (1.30%) Salesforce Sales Cloud
12 33 (1.22%) IaaS
13 22 (0.82%) Amazon EC2
14 21 (0.78%) Serverless
15 17 (0.63%) Oracle CX
16 16 (0.59%) Amazon S3
17 15 (0.56%) Silverpop
18 14 (0.52%) CloudFront
19 13 (0.48%) AWS Lambda
20 12 (0.45%) Google Cloud Platform
Communications & Networking
1 53 (1.97%) Firewall
2 44 (1.63%) Internet
3 41 (1.52%) LAN
4 34 (1.26%) VPN
5 33 (1.22%) TCP/IP
6 32 (1.19%) WAN
7 24 (0.89%) Skype
8 23 (0.85%) Wireless
9 21 (0.78%) VoIP
10 19 (0.71%) DNS
10 19 (0.71%) Unified Communications
11 17 (0.63%) Intranet
11 17 (0.63%) IP Telephony
12 15 (0.56%) WebEx
13 14 (0.52%) SMS
14 13 (0.48%) SAN
15 12 (0.45%) MPLS
16 11 (0.41%) HTTP
17 10 (0.37%) DHCP
17 10 (0.37%) Ethernet
Database & Business Intelligence
1 350 (12.99%) SQL Server
2 146 (5.42%) SQL Server Reporting Services
3 144 (5.34%) SQL Server Integration Services
4 90 (3.34%) Big Data
5 89 (3.30%) Data Warehouse
5 89 (3.30%) Relational Database
6 65 (2.41%) Power BI
7 61 (2.26%) MySQL
8 52 (1.93%) NoSQL
9 43 (1.60%) SQL Server Analysis Services
10 29 (1.08%) SQL Server 2012
11 28 (1.04%) RDBMS
12 27 (1.00%) MongoDB
13 25 (0.93%) PostgreSQL
14 24 (0.89%) Hadoop
14 24 (0.89%) SQL Server 2016
15 20 (0.74%) Amazon RDS
15 20 (0.74%) SQL Server 2008
16 18 (0.67%) Crystal Reports
17 17 (0.63%) SAP HANA
Development Applications
1 99 (3.67%) Team Foundation Server
2 95 (3.53%) JIRA
3 68 (2.52%) Visual Studio Team System
4 39 (1.45%) Git (software)
5 34 (1.26%) Visual Studio
6 24 (0.89%) TeamCity
7 23 (0.85%) Octopus Deploy
8 18 (0.67%) Jenkins
9 16 (0.59%) Eclipse
10 15 (0.56%) NUnit
11 14 (0.52%) Maven
11 14 (0.52%) Selenium
12 12 (0.45%) Oracle APEX
13 6 (0.22%) MSTest
13 6 (0.22%) WebDriver
14 4 (0.15%) Axure RP
14 4 (0.15%) Grunt
14 4 (0.15%) PostCSS
14 4 (0.15%) SQL Server Management Studio (SSMS)
14 4 (0.15%) Subversion
General
1 796 (29.54%) Finance
2 572 (21.22%) Marketing
3 250 (9.28%) Advertising
4 194 (7.20%) Retail
5 145 (5.38%) Banking
6 60 (2.23%) Financial Institution
7 57 (2.12%) Legal
8 52 (1.93%) Investment Banking
8 52 (1.93%) Telecoms
9 47 (1.74%) Billing
10 44 (1.63%) Publishing
11 41 (1.52%) Back Office
12 40 (1.48%) Front Office
13 37 (1.37%) French Language
13 37 (1.37%) Manufacturing
14 34 (1.26%) Law
15 31 (1.15%) Games
16 15 (0.56%) German Language
16 15 (0.56%) Spanish Language
17 13 (0.48%) Local Government
Job Titles
1 513 (19.04%) Developer
2 410 (15.21%) Analyst
3 324 (12.02%) Consultant
4 225 (8.35%) Architect
5 224 (8.31%) Project Manager
6 168 (6.23%) CRM Developer
7 148 (5.49%) CRM Manager
8 137 (5.08%) Business Analyst
9 129 (4.79%) CRM Consultant
10 123 (4.56%) Administrator
11 109 (4.04%) Solutions Architect
12 108 (4.01%) Dynamics CRM Consultant
13 107 (3.97%) Junior
14 102 (3.78%) Dynamics CRM Developer
15 94 (3.49%) Senior Manager
16 90 (3.34%) Functional Consultant
17 85 (3.15%) Data Analyst
18 78 (2.89%) Applications Support
18 78 (2.89%) CRM Analyst
19 75 (2.78%) Support Analyst
Libraries, Frameworks & Software Standards
1 426 (15.81%) .NET
2 263 (9.76%) HTML
3 252 (9.35%) Web Services
4 221 (8.20%) CSS
5 134 (4.97%) ASP.NET
6 114 (4.23%) jQuery
6 114 (4.23%) XML
7 111 (4.12%) Mason
8 103 (3.82%) ASP.NET Web API
9 98 (3.64%) React
10 86 (3.19%) .NET Framework
11 76 (2.82%) AngularJS
12 68 (2.52%) .NET Core
13 65 (2.41%) Entity Framework
13 65 (2.41%) Twitter Bootstrap
14 62 (2.30%) SOAP
15 53 (1.97%) Visualforce
16 48 (1.78%) HTML5
17 47 (1.74%) RESTful
18 40 (1.48%) ASP.NET MVC
Miscellaneous
1 398 (14.77%) Analytical Skills
2 152 (5.64%) Computer Science
3 115 (4.27%) User Experience
4 92 (3.41%) Self-Motivation
5 89 (3.30%) Enterprise Software
6 86 (3.19%) Fintech
7 69 (2.56%) N-Tier
8 64 (2.37%) Social Media
9 59 (2.19%) Management Information System
10 52 (1.93%) Greenfield Project
11 50 (1.86%) Mobile App
12 37 (1.37%) Hedge funds
13 36 (1.34%) Fixed Income
14 35 (1.30%) Marketing Technology
15 30 (1.11%) Data Structures
16 29 (1.08%) Data Centre
17 25 (0.93%) Equities
18 23 (0.85%) Virtual Team
19 22 (0.82%) Cyberthreat
20 19 (0.71%) PMI
Operating Systems
1 190 (7.05%) Windows
2 76 (2.82%) Windows Server
3 69 (2.56%) Linux
4 41 (1.52%) Unix
5 30 (1.11%) Windows 10
6 28 (1.04%) Windows Server 2008
7 25 (0.93%) Windows Server 2012
8 19 (0.71%) Windows 7
9 14 (0.52%) Mac OS X
10 8 (0.30%) Android
10 8 (0.30%) Solaris
10 8 (0.30%) Windows XP
11 7 (0.26%) Apple iOS
11 7 (0.26%) Windows 8
12 6 (0.22%) Windows Server 2003
13 4 (0.15%) Red Hat Enterprise Linux
14 2 (0.074%) Debian
14 2 (0.074%) FreeBSD
14 2 (0.074%) Windows Vista
15 1 (0.037%) Ubuntu
Processes & Methodologies
1 722 (26.79%) Agile Software Development
2 369 (13.69%) ERP
3 352 (13.06%) Project Management
4 319 (11.84%) Problem-Solving
5 283 (10.50%) Analytics
6 268 (9.94%) Stakeholder Management
7 221 (8.20%) Business Intelligence
8 201 (7.46%) E-Commerce
9 186 (6.90%) Scrum
10 180 (6.68%) SDLC
11 176 (6.53%) ITIL
12 166 (6.16%) Business Analysis
13 146 (5.42%) Business Development
14 140 (5.19%) MVC
15 138 (5.12%) Decision-Making
15 138 (5.12%) Presales
15 138 (5.12%) Waterfall
16 134 (4.97%) Mentoring
17 133 (4.94%) Change Management
18 129 (4.79%) Migration
Programming Languages
1 605 (22.45%) SQL
2 443 (16.44%) JavaScript
3 393 (14.58%) C#
4 190 (7.05%) Java
5 166 (6.16%) T-SQL
6 92 (3.41%) Python
7 72 (2.67%) Apex Code
8 68 (2.52%) PowerShell
9 55 (2.04%) C
10 50 (1.86%) PHP
11 36 (1.34%) VBA
12 27 (1.00%) PL/SQL
13 25 (0.93%) R
13 25 (0.93%) Ruby
14 22 (0.82%) Perl
15 18 (0.67%) Java 8
16 13 (0.48%) SOQL
17 11 (0.41%) C++
17 11 (0.41%) Shell Script
18 8 (0.30%) VB
Qualifications
1 395 (14.66%) Degree
2 95 (3.53%) Computer Science Degree
3 79 (2.93%) Microsoft Certification
4 62 (2.30%) PMI Certification
5 57 (2.12%) PMP
6 39 (1.45%) MCSE
7 35 (1.30%) Security Cleared
8 29 (1.08%) Master's Degree
8 29 (1.08%) MCSA
9 27 (1.00%) SC Cleared
10 26 (0.96%) CIMA
11 25 (0.93%) MCP
12 23 (0.85%) CISSP
13 19 (0.71%) MAPM
14 14 (0.52%) ACCA
14 14 (0.52%) AWS Certification
14 14 (0.52%) CFA
15 13 (0.48%) CISA
16 12 (0.45%) CCNA
16 12 (0.45%) Cisco Certification
Quality Assurance & Compliance
1 112 (4.16%) QA
2 74 (2.75%) Data Quality
3 47 (1.74%) GDPR
4 32 (1.19%) SLA
5 23 (0.85%) PMO
6 15 (0.56%) COBIT
7 7 (0.26%) ISO/IEC 27001
8 5 (0.19%) PCI DSS
8 5 (0.19%) Sarbanes-Oxley
9 4 (0.15%) Cyber Essentials
10 3 (0.11%) ISO 9001
11 2 (0.074%) GCP
11 2 (0.074%) IFRS
11 2 (0.074%) ISO 20022
11 2 (0.074%) MiFID
11 2 (0.074%) SEPA
12 1 (0.037%) Actionable Recommendations
12 1 (0.037%) AIFMD
12 1 (0.037%) Cyber Essentials PLUS
System Software
1 94 (3.49%) Active Directory
2 47 (1.74%) Docker
3 32 (1.19%) VMware Infrastructure
4 24 (0.89%) Hyper-V
5 11 (0.41%) Virtual Machines
6 9 (0.33%) Terminal Server
7 8 (0.30%) VMware ESXi
8 6 (0.22%) Terminal Services
9 5 (0.19%) vSphere
10 2 (0.074%) XenServer
11 1 (0.037%) Firmware
11 1 (0.037%) Forefront TMG
11 1 (0.037%) Microsoft Virtual Server
11 1 (0.037%) Squid
11 1 (0.037%) Virtual Desktop
11 1 (0.037%) Virtual Servers
11 1 (0.037%) VMware Workstation
11 1 (0.037%) XenApp
Systems Management
1 18 (0.67%) Single Sign-On
2 17 (0.63%) Terraform
3 15 (0.56%) HP UCMDB
4 14 (0.52%) Kubernetes
5 12 (0.45%) SCCM
6 7 (0.26%) Ansible
6 7 (0.26%) Puppet
7 5 (0.19%) WSUS
8 4 (0.15%) Grafana
8 4 (0.15%) Systems Management Server (SMS)
9 3 (0.11%) Clonezilla
9 3 (0.11%) Control-M
9 3 (0.11%) HP Quality Center
9 3 (0.11%) Opscode Chef
10 2 (0.074%) Failover Clustering
10 2 (0.074%) Kibana
10 2 (0.074%) Mesos
10 2 (0.074%) Perfmon
10 2 (0.074%) SCOM
10 2 (0.074%) SCOrch
Vendors
1 841 (31.21%) Microsoft
2 594 (22.04%) Salesforce.com
3 243 (9.02%) Oracle
4 147 (5.45%) SAP
5 84 (3.12%) Google
6 67 (2.49%) Nintex
7 65 (2.41%) VMware
8 54 (2.00%) Tableau
9 52 (1.93%) Adobe
10 44 (1.63%) Sage
10 44 (1.63%) Siebel
11 40 (1.48%) JD Edwards
12 36 (1.34%) Epicor
13 34 (1.26%) Salesforce Marketing Cloud
14 33 (1.22%) Citrix
14 33 (1.22%) Infor
15 32 (1.19%) ServiceNow
16 31 (1.15%) Informatica
17 29 (1.08%) IBM
18 25 (0.93%) Cisco