CRM Job Trends in London

Customer Relationship Management (CRM)
England > London

The table below provides summary statistics and salary benchmarking for jobs advertised in London requiring CRM skills. It covers permanent job vacancies from the 6 months leading up to 9 May 2026, with comparisons to the same periods in the previous two years.

6 months to
9 May 2026
Same period 2025 Same period 2024
Rank 73 64 75
Rank change year-on-year -9 +11 +26
Permanent jobs citing CRM 593 555 863
As % of all permanent jobs in London 2.91% 4.40% 3.69%
As % of the Processes & Methodologies category 3.55% 4.58% 4.05%
Number of salaries quoted 402 332 610
10th Percentile £32,050 £36,250 £35,000
25th Percentile £41,250 £46,250 £46,990
Median annual salary (50th Percentile) £65,000 £65,000 £60,000
Median % change year-on-year - +8.33% -7.69%
75th Percentile £85,250 £90,750 £77,500
90th Percentile £115,000 £106,250 £92,500
England median annual salary £45,000 £50,000 £50,000
% change year-on-year -10.00% - -13.04%

All Process & Methodology Skills
London

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in London.

Permanent vacancies with a requirement for process or methodology skills 16,723 12,131 21,318
As % of all permanent jobs advertised in London 82.07% 96.11% 91.13%
Number of salaries quoted 11,130 7,358 15,996
10th Percentile £40,000 £42,500 £37,800
25th Percentile £55,000 £56,250 £51,532
Median annual salary (50th Percentile) £75,000 £75,000 £70,000
Median % change year-on-year - +7.14% -6.67%
75th Percentile £100,000 £100,000 £95,000
90th Percentile £110,000 £123,750 £115,000
England median annual salary £60,000 £60,000 £55,000
% change year-on-year - +9.09% -12.00%

CRM
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings citing CRM relative to all permanent IT jobs advertised in London.

CRM job vacancy trend in London

CRM
Salary Trend in London

Salary distribution trend for jobs in London citing CRM.

Salary distribution trend for jobs in London citing CRM

CRM
Salary Histogram in London

Salary distribution for jobs citing CRM in London over the 6 months to 9 May 2026.

Salary histogram for CRM in London

CRM
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the London region over the 6 months to 9 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -46 60 £60,000 -20.00% 174
West London -9 24 £40,000 - 23
South London +22 7 £55,000 -20.00% 9
North London +4 3 £72,500 +45.00%
East London -23 1 £38,000 +16.92% 14
CRM
England

CRM
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (4.05%) Microsoft Exchange
2 23 (3.88%) CMS
3 20 (3.37%) SharePoint
4 5 (0.84%) SAS
5 3 (0.51%) Confluence
5 3 (0.51%) Headless CMS
5 3 (0.51%) IIS
6 2 (0.34%) Apache
6 2 (0.34%) Apache Airflow
6 2 (0.34%) Apache Spark
6 2 (0.34%) BizTalk Server
6 2 (0.34%) Moodle
6 2 (0.34%) Umbraco
6 2 (0.34%) WordPress
7 1 (0.17%) NetWeaver
7 1 (0.17%) Tomcat
Applications
1 52 (8.77%) Microsoft Office
2 42 (7.08%) Microsoft Excel
3 20 (3.37%) Microsoft PowerPoint
4 5 (0.84%) MS Visio
5 2 (0.34%) Maya
6 1 (0.17%) Microsoft Project
6 1 (0.17%) Trello
Business Applications
1 91 (15.35%) Dynamics CRM
2 34 (5.73%) Salesforce CRM
3 8 (1.35%) Shopify
4 4 (0.67%) SAP CX
5 3 (0.51%) Elite 3E
6 2 (0.34%) Academy Revenues and Benefits
6 2 (0.34%) Dynamics NAV
6 2 (0.34%) NetSuite
6 2 (0.34%) Oracle Procure-to-Pay
6 2 (0.34%) Raiser’s Edge
6 2 (0.34%) Sage X3
6 2 (0.34%) SAP BRIM
6 2 (0.34%) SAP CRM
7 1 (0.17%) Carpe Diem
7 1 (0.17%) Remedy ITSM
7 1 (0.17%) Sage 200
7 1 (0.17%) Sage 50
7 1 (0.17%) Sage CRM
7 1 (0.17%) SAP PSCD
7 1 (0.17%) SAP S/4HANA
Cloud Services
1 102 (17.20%) SaaS
2 75 (12.65%) Azure
3 73 (12.31%) Power Platform
4 67 (11.30%) Dynamics 365
5 47 (7.93%) Power Automate
6 42 (7.08%) Microsoft 365
7 38 (6.41%) PowerApps
8 25 (4.22%) AWS
9 13 (2.19%) Azure Logic Apps
9 13 (2.19%) OpenShift
10 12 (2.02%) Azure DevOps
10 12 (2.02%) Salesforce Service Cloud
11 9 (1.52%) Microsoft Copilot
11 9 (1.52%) Salesforce Sales Cloud
12 8 (1.35%) OneDrive
12 8 (1.35%) Serverless
13 6 (1.01%) Azure Service Bus
13 6 (1.01%) GCP
14 5 (0.84%) GitHub
14 5 (0.84%) Google Analytics
Communications & Networking
1 13 (2.19%) Broadband
2 9 (1.52%) Wi-Fi
3 8 (1.35%) VPN
4 7 (1.18%) 5G
4 7 (1.18%) DHCP
4 7 (1.18%) DNS
5 6 (1.01%) Internet
5 6 (1.01%) TCP/IP
6 5 (0.84%) WAN
7 4 (0.67%) Unified Communications
8 3 (0.51%) Ethernet
8 3 (0.51%) Firewall
8 3 (0.51%) LAN
8 3 (0.51%) VoIP
9 2 (0.34%) 4G
9 2 (0.34%) PSTN
9 2 (0.34%) SD-WAN
10 1 (0.17%) DKIM
10 1 (0.17%) DMARC
10 1 (0.17%) VSAN
Database & Business Intelligence
1 52 (8.77%) Power BI
2 23 (3.88%) Relational Database
3 13 (2.19%) RDBMS
3 13 (2.19%) SQL Server
4 9 (1.52%) Data Warehouse
5 8 (1.35%) Data Lake
5 8 (1.35%) Metadata
5 8 (1.35%) Tableau
6 4 (0.67%) Geospatial Data
6 4 (0.67%) PostgreSQL
6 4 (0.67%) SQL Server Integration Services
7 3 (0.51%) Data Mining
7 3 (0.51%) Looker
8 2 (0.34%) Amazon Athena
8 2 (0.34%) Amazon Redshift
8 2 (0.34%) Apache Hudi
8 2 (0.34%) Apache Iceberg
8 2 (0.34%) Redshift Spectrum
8 2 (0.34%) SQL Server Reporting Services
9 1 (0.17%) Big Data
Development Applications
1 20 (3.37%) JIRA
2 9 (1.52%) Git
3 2 (0.34%) Artifactory
3 2 (0.34%) Octopus Deploy
3 2 (0.34%) SQL Server Management Studio (SSMS)
3 2 (0.34%) TeamCity
3 2 (0.34%) TestRail
3 2 (0.34%) Visual Studio
4 1 (0.17%) Cucumber
4 1 (0.17%) GitLab
4 1 (0.17%) Jenkins
4 1 (0.17%) JMeter
4 1 (0.17%) LoadRunner
4 1 (0.17%) Postman
4 1 (0.17%) Selenium
4 1 (0.17%) SoapUI
4 1 (0.17%) Team Foundation Server
General
1 229 (38.62%) Marketing
1 229 (38.62%) Social Skills
2 151 (25.46%) Finance
3 77 (12.98%) Analytical Skills
4 69 (11.64%) Retail
5 62 (10.46%) Law
6 55 (9.27%) Legal
7 49 (8.26%) Organisational Skills
8 48 (8.09%) Inclusion and Diversity
9 38 (6.41%) Presentation Skills
10 31 (5.23%) Billing
11 30 (5.06%) Telecoms
12 29 (4.89%) Public Sector
13 28 (4.72%) Banking
14 23 (3.88%) German Language
15 17 (2.87%) Advertising
15 17 (2.87%) Back Office
16 14 (2.36%) French Language
17 11 (1.85%) Influencing Skills
18 10 (1.69%) Publishing
Job Titles
1 98 (16.53%) Senior
2 48 (8.09%) Developer
3 42 (7.08%) Architect
4 39 (6.58%) Lead
5 37 (6.24%) Analyst
5 37 (6.24%) Consultant
6 33 (5.56%) Senior Manager
7 29 (4.89%) Account Executive
8 25 (4.22%) Sales Executive
9 23 (3.88%) Business Manager
10 21 (3.54%) Account Manager
10 21 (3.54%) CRM Specialist
11 17 (2.87%) Development Manager
12 16 (2.70%) Business Development Manager
12 16 (2.70%) Dynamics 365 Developer
12 16 (2.70%) Solutions Architect
13 15 (2.53%) Administrator
13 15 (2.53%) IT Support
13 15 (2.53%) Product Manager
14 14 (2.36%) CRM Executive
Libraries, Frameworks & Software Standards
1 28 (4.72%) REST
2 15 (2.53%) .NET
3 13 (2.19%) AngularJS
3 13 (2.19%) Bootstrap
3 13 (2.19%) Spring
3 13 (2.19%) Spring Boot
4 11 (1.85%) HTML
4 11 (1.85%) SOAP
5 8 (1.35%) CSS
6 6 (1.01%) EDI
6 6 (1.01%) Middleware
7 5 (0.84%) .NET Framework
7 5 (0.84%) ASP.NET
7 5 (0.84%) Streamlit
7 5 (0.84%) Web Services
8 4 (0.67%) .NET Core
8 4 (0.67%) ASP.NET Core
8 4 (0.67%) Blazor
8 4 (0.67%) Lightning Web Components
9 3 (0.51%) XML
Miscellaneous
1 44 (7.42%) Self-Motivation
2 38 (6.41%) Onboarding
3 27 (4.55%) Product Ownership
4 25 (4.22%) Social Media
5 24 (4.05%) Management Information System
6 22 (3.71%) Web Conferencing
7 21 (3.54%) Marketing Technology
8 18 (3.04%) Enterprise Cloud
9 12 (2.02%) Driving Licence
9 12 (2.02%) Low-Code
10 11 (1.85%) Cloud Native
11 10 (1.69%) CCTV
11 10 (1.69%) Enterprise Software
12 9 (1.52%) Video Conferencing
13 8 (1.35%) EPoS
14 7 (1.18%) Analytical Mindset
14 7 (1.18%) Data Structures
15 6 (1.01%) Algorithms
16 5 (0.84%) Clustering
16 5 (0.84%) Legacy Systems
Operating Systems
1 18 (3.04%) Windows
2 8 (1.35%) Windows Server
3 6 (1.01%) Apple iOS
4 5 (0.84%) Windows 10
5 3 (0.51%) Linux
6 1 (0.17%) Mac OS
6 1 (0.17%) Red Hat Enterprise Linux
6 1 (0.17%) Windows Server 2019
Processes & Methodologies
1 115 (19.39%) Agile
2 86 (14.50%) AI
2 86 (14.50%) Analytics
2 86 (14.50%) Problem-Solving
3 83 (14.00%) Business Development
3 83 (14.00%) Roadmaps
4 81 (13.66%) Decision-Making
5 80 (13.49%) Stakeholder Management
6 67 (11.30%) Continuous Improvement
7 66 (11.13%) ERP
8 65 (10.96%) Business Intelligence
9 62 (10.46%) B2B
10 52 (8.77%) Mentoring
11 47 (7.93%) Customer Service
12 39 (6.58%) Scrum
13 38 (6.41%) Lead Generation
14 37 (6.24%) DevOps
15 36 (6.07%) Stakeholder Engagement
16 34 (5.73%) Cybersecurity
16 34 (5.73%) GTM Strategy
Programming Languages
1 72 (12.14%) SQL
2 33 (5.56%) JavaScript
3 30 (5.06%) Python
4 21 (3.54%) C#
5 15 (2.53%) Java
6 8 (1.35%) PowerShell
7 6 (1.01%) TypeScript
8 4 (0.67%) Delphi
8 4 (0.67%) Pascal
8 4 (0.67%) PHP
9 3 (0.51%) Apex Code
10 1 (0.17%) ABAP
10 1 (0.17%) C
10 1 (0.17%) Data Analysis Expressions
10 1 (0.17%) Formula Language
10 1 (0.17%) Korn
10 1 (0.17%) R
10 1 (0.17%) SOQL
10 1 (0.17%) SOSL
10 1 (0.17%) VB
Qualifications
1 86 (14.50%) Degree
2 9 (1.52%) DBS Check
3 8 (1.35%) Master's Degree
4 7 (1.18%) APMG
5 6 (1.01%) Microsoft Certification
6 5 (0.84%) MBA
7 4 (0.67%) CBAP
7 4 (0.67%) ITIL Certification
7 4 (0.67%) PMI Certification
7 4 (0.67%) PRINCE2 Certification
8 3 (0.51%) CCNA
8 3 (0.51%) Cisco Certification
8 3 (0.51%) HND
9 2 (0.34%) AWS Certification
9 2 (0.34%) CCNP
9 2 (0.34%) Computer Science Degree
9 2 (0.34%) TOGAF Certification
10 1 (0.17%) AWS Certified Developer
10 1 (0.17%) AWS Certified Solutions Architect
10 1 (0.17%) Azure Certification
Quality Assurance & Compliance
1 31 (5.23%) Data Quality
2 27 (4.55%) GDPR
3 20 (3.37%) QA
4 14 (2.36%) Accessibility
5 7 (1.18%) ISO/IEC 27001
6 6 (1.01%) SLA
7 4 (0.67%) TickIT
8 2 (0.34%) EMIR
8 2 (0.34%) GRC
8 2 (0.34%) HIPAA
8 2 (0.34%) IFRS
8 2 (0.34%) MiFID
8 2 (0.34%) PMO
8 2 (0.34%) Sarbanes-Oxley
8 2 (0.34%) SOC 2
9 1 (0.17%) Actionable Recommendations
9 1 (0.17%) Cyber Essentials
9 1 (0.17%) Cyber Essentials PLUS
9 1 (0.17%) PERC
9 1 (0.17%) WCAG
System Software
1 7 (1.18%) Active Directory
2 4 (0.67%) VMware Infrastructure
3 2 (0.34%) Docker
4 1 (0.17%) Virtual Desktop
4 1 (0.17%) vSphere
Systems Management
1 15 (2.53%) Kubernetes
2 7 (1.18%) Terraform
3 4 (0.67%) Microsoft Intune
4 2 (0.34%) Ansible
4 2 (0.34%) FortiGate
5 1 (0.17%) Amdocs OSS
5 1 (0.17%) SCCM
5 1 (0.17%) vCenter Server
5 1 (0.17%) VxRail
5 1 (0.17%) ZABBIX
Vendors
1 133 (22.43%) Microsoft
2 122 (20.57%) Salesforce
3 29 (4.89%) HubSpot
4 18 (3.04%) SAP
5 16 (2.70%) Google
6 15 (2.53%) Databricks
7 14 (2.36%) Intapp
8 12 (2.02%) Salesforce Marketing Cloud
9 11 (1.85%) Braze
9 11 (1.85%) Oracle
9 11 (1.85%) ServiceNow
10 8 (1.35%) Workday
11 7 (1.18%) Sage
12 6 (1.01%) Apple
12 6 (1.01%) Cognizant
12 6 (1.01%) iManage
13 5 (0.84%) Adobe
13 5 (0.84%) JD Edwards
13 5 (0.84%) MuleSoft
13 5 (0.84%) VMware