Period
to 23 June 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 23 June 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > London
6 months to
23 Jun 2018
Same period 2017 Same period 2016
Rank 69 70 71
Rank change year-on-year +1 +1 -12
Permanent jobs citing CRM 2,942 3,023 3,586
As % of all permanent IT jobs advertised in London 4.20% 4.30% 4.37%
As % of the Processes & Methodologies category 4.59% 4.70% 4.79%
Number of salaries quoted 2,395 2,439 3,070
London median annual salary £55,000 £55,000 £52,500
Median salary % change year-on-year - +4.76% -
10th Percentile £31,250 £32,500 £30,000
90th Percentile £91,250 £82,500 £85,000
England median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -5.26%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 64,072 64,376 74,931
As % of all permanent IT jobs advertised in London 91.53% 91.56% 91.26%
Number of salaries quoted 51,458 52,661 64,433
London median annual salary £60,000 £60,000 £57,500
Median salary % change year-on-year - +4.35% +4.55%
10th Percentile £35,000 £34,500 £33,500
90th Percentile £95,000 £90,000 £86,250
England median annual salary £50,000 £50,000 £48,500
% change year-on-year - +3.09% +2.11%

CRM
Job Vacancy Trend in London

Job postings citing CRM as a percentage of all IT jobs advertised in London.

Job vacancy trend for CRM in London

CRM
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in London.

Salary trend for CRM in London

CRM
Salary Histogram in London

The salary distribution of IT jobs citing CRM in London over the 6 months to 23 June 2018.

Salary histogram for CRM in London

CRM
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the London region over the 6 months to 23 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -18 533 £62,500 +13.64% 55
West London 0 128 £50,000 +11.11% 49
South London +18 116 £47,500 +5.56% 8
East London -39 32 £51,250 -10.87% 16
North London -8 13 £60,000 +33.33% 3
CRM
England

For the 6 months to 23 June 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for CRM.

1 961 (32.66%) Dynamics CRM
2 928 (31.54%) Microsoft
3 826 (28.08%) Finance
4 716 (24.34%) Agile Software Development
5 651 (22.13%) Salesforce.com
6 588 (19.99%) Marketing
7 555 (18.86%) SQL
8 434 (14.75%) ERP
9 408 (13.87%) Project Management
10 388 (13.19%) JavaScript
11 387 (13.15%) .NET
11 387 (13.15%) Advertising
12 372 (12.64%) C#
13 360 (12.24%) Degree
14 346 (11.76%) Analytical Skills
15 323 (10.98%) Stakeholder Management
16 313 (10.64%) Dynamics 365
17 311 (10.57%) Analytics
18 270 (9.18%) Oracle
19 268 (9.11%) E-Commerce
20 267 (9.08%) SQL Server
21 259 (8.80%) Business Intelligence
22 242 (8.23%) Problem-Solving
23 226 (7.68%) Retail
24 225 (7.65%) HTML
25 218 (7.41%) Web Services
26 215 (7.31%) Java
26 215 (7.31%) SharePoint
27 208 (7.07%) Scrum
28 206 (7.00%) ITIL

CRM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 215 (7.31%) SharePoint
2 116 (3.94%) CMS
3 37 (1.26%) Drupal
4 36 (1.22%) BizTalk Server
5 35 (1.19%) Confluence
6 33 (1.12%) IIS
7 31 (1.05%) SAS
8 30 (1.02%) Tomcat
9 29 (0.99%) MS Exchange
10 16 (0.54%) Sitecore CMS
10 16 (0.54%) Skype for Business
11 15 (0.51%) Apache
11 15 (0.51%) JBoss
11 15 (0.51%) WordPress
12 14 (0.48%) Elasticsearch
13 12 (0.41%) Adobe Experience Manager
13 12 (0.41%) Oracle SOA Suite
14 11 (0.37%) WildFly
15 8 (0.27%) Apache Solr
15 8 (0.27%) SharePoint 2013
Applications
1 156 (5.30%) Microsoft Office
2 131 (4.45%) Microsoft Excel
3 48 (1.63%) Microsoft PowerPoint
4 42 (1.43%) MS Visio
5 19 (0.65%) Microsoft Project
5 19 (0.65%) Spreadsheet
6 16 (0.54%) Photoshop
7 11 (0.37%) Camtasia
8 8 (0.27%) Adobe Illustrator
9 5 (0.17%) Adobe Captivate
10 4 (0.14%) Chatbot
11 3 (0.10%) InDesign
12 2 (0.068%) Adobe After Effects
12 2 (0.068%) Adobe Creative Suite
12 2 (0.068%) Adobe Premiere
12 2 (0.068%) SPSS
13 1 (0.034%) Acrobat
13 1 (0.034%) Moqups
Business Applications
1 961 (32.66%) Dynamics CRM
2 171 (5.81%) Salesforce.com CRM
3 125 (4.25%) NetSuite
4 92 (3.13%) Dynamics AX
5 63 (2.14%) Dynamics NAV
6 50 (1.70%) SAP Business One
7 38 (1.29%) Adobe Campaign
8 31 (1.05%) SAP CRM
9 22 (0.75%) Raiser's Edge
10 20 (0.68%) Eloqua
11 18 (0.61%) SAP GRC
11 18 (0.61%) Unit4 Business World
12 17 (0.58%) Oracle CRM
13 16 (0.54%) SAP Hybris
13 16 (0.54%) Unica
14 15 (0.51%) Siebel CRM
15 14 (0.48%) Scribe Insight
16 12 (0.41%) SAP IS-U
17 11 (0.37%) FastStats
17 11 (0.37%) SAP S/4HANA
Cloud Services
1 313 (10.64%) Dynamics 365
2 194 (6.59%) Microsoft Azure
3 192 (6.53%) SaaS
4 146 (4.96%) Amazon AWS
5 128 (4.35%) Office 365
6 59 (2.01%) IaaS
7 56 (1.90%) Salesforce Service Cloud
8 55 (1.87%) PaaS
9 52 (1.77%) Force.com
10 50 (1.70%) Cloud Computing
11 44 (1.50%) Salesforce Sales Cloud
12 41 (1.39%) Google Analytics
13 23 (0.78%) Silverpop
14 16 (0.54%) Serverless
15 15 (0.51%) AdWords
16 14 (0.48%) Virtual Private Cloud
17 12 (0.41%) OneDrive
17 12 (0.41%) Oracle CX
17 12 (0.41%) Oracle Service Cloud
18 11 (0.37%) AWS Lambda
Communications & Networking
1 51 (1.73%) Firewall
2 48 (1.63%) Internet
3 44 (1.50%) LAN
4 41 (1.39%) WAN
5 38 (1.29%) VoIP
6 32 (1.09%) TCP/IP
6 32 (1.09%) VPN
7 25 (0.85%) DNS
7 25 (0.85%) Intranet
8 23 (0.78%) Unified Communications
9 20 (0.68%) Wireless
10 19 (0.65%) Skype
11 17 (0.58%) SMS
12 16 (0.54%) DHCP
13 14 (0.48%) HTTP
14 13 (0.44%) VLAN
15 12 (0.41%) WebEx
16 9 (0.31%) SAN
17 8 (0.27%) MPLS
18 7 (0.24%) Broadband
Database & Business Intelligence
1 267 (9.08%) SQL Server
2 130 (4.42%) SQL Server Integration Services
3 127 (4.32%) SQL Server Reporting Services
4 99 (3.37%) Data Warehouse
5 85 (2.89%) Relational Database
6 83 (2.82%) Big Data
7 66 (2.24%) MySQL
8 57 (1.94%) Power BI
9 47 (1.60%) SQL Server Analysis Services
10 35 (1.19%) NoSQL
11 27 (0.92%) SQL Server 2012
12 23 (0.78%) RDBMS
13 22 (0.75%) PostgreSQL
14 21 (0.71%) Oracle Database
15 16 (0.54%) Star Schema
16 15 (0.51%) SAP BW
16 15 (0.51%) SQL Server 2008
17 14 (0.48%) Data Lake
18 13 (0.44%) SAP HANA
18 13 (0.44%) SQL Server 2014
Development Applications
1 84 (2.86%) JIRA
2 48 (1.63%) Team Foundation Server
3 40 (1.36%) Git (software)
4 39 (1.33%) Visual Studio Team System
5 30 (1.02%) Visual Studio
6 29 (0.99%) Selenium
7 24 (0.82%) Jenkins
8 14 (0.48%) Oracle APEX
8 14 (0.48%) TeamCity
9 12 (0.41%) Octopus Deploy
9 12 (0.41%) WebObjects
10 11 (0.37%) WebDriver
11 8 (0.27%) Cucumber
11 8 (0.27%) Eclipse
12 7 (0.24%) Subversion
13 6 (0.20%) Axure RP
13 6 (0.20%) HP UFT
13 6 (0.20%) NUnit
14 4 (0.14%) LoadRunner
14 4 (0.14%) Maven
General
1 826 (28.08%) Finance
2 588 (19.99%) Marketing
3 387 (13.15%) Advertising
4 226 (7.68%) Retail
5 172 (5.85%) Banking
6 93 (3.16%) Legal
7 87 (2.96%) Law
8 70 (2.38%) Telecoms
9 67 (2.28%) Billing
10 61 (2.07%) Investment Banking
11 58 (1.97%) Publishing
12 47 (1.60%) Financial Institution
13 45 (1.53%) Back Office
14 38 (1.29%) Manufacturing
15 36 (1.22%) Games
16 23 (0.78%) French Language
17 17 (0.58%) Front Office
18 15 (0.51%) Local Government
19 11 (0.37%) German Language
20 10 (0.34%) Pharmaceutical
Job Titles
1 489 (16.62%) Analyst
2 439 (14.92%) Developer
3 356 (12.10%) Consultant
4 304 (10.33%) Architect
5 223 (7.58%) Project Manager
6 201 (6.83%) CRM Consultant
7 199 (6.76%) Business Analyst
8 151 (5.13%) CRM Manager
8 151 (5.13%) Dynamics CRM Consultant
9 138 (4.69%) Solutions Architect
10 129 (4.38%) CRM Developer
11 109 (3.70%) Senior Manager
12 104 (3.54%) CRM Analyst
13 103 (3.50%) Functional Consultant
14 99 (3.37%) Administrator
15 90 (3.06%) CRM Architect
16 86 (2.92%) Dynamics CRM Developer
17 83 (2.82%) Applications Support
17 83 (2.82%) IT Manager
18 80 (2.72%) Junior
Libraries, Frameworks & Software Standards
1 387 (13.15%) .NET
2 225 (7.65%) HTML
3 218 (7.41%) Web Services
4 151 (5.13%) CSS
5 121 (4.11%) ASP.NET
6 107 (3.64%) Mason
7 90 (3.06%) jQuery
8 83 (2.82%) AngularJS
9 80 (2.72%) XML
10 64 (2.18%) ASP.NET Web API
11 59 (2.01%) REST
11 59 (2.01%) SOAP
12 58 (1.97%) Visualforce
13 54 (1.84%) .NET Framework
14 51 (1.73%) React
15 46 (1.56%) RESTful
16 43 (1.46%) HTML5
16 43 (1.46%) Node.js
17 38 (1.29%) Entity Framework
18 36 (1.22%) Ajax
Miscellaneous
1 346 (11.76%) Analytical Skills
2 134 (4.55%) User Experience
3 124 (4.21%) Computer Science
4 100 (3.40%) Enterprise Software
5 89 (3.03%) Fintech
6 88 (2.99%) Management Information System
7 87 (2.96%) Social Media
8 67 (2.28%) Self-Motivation
9 60 (2.04%) Mobile App
10 51 (1.73%) Greenfield Project
11 38 (1.29%) Data Centre
12 36 (1.22%) Hedge funds
13 32 (1.09%) Virtual Team
14 30 (1.02%) Equities
15 29 (0.99%) N-Tier
16 24 (0.82%) Data Structures
16 24 (0.82%) Fixed Income
16 24 (0.82%) PMI
17 20 (0.68%) Marketing Technology
18 19 (0.65%) Cyberthreat
Operating Systems
1 179 (6.08%) Windows
2 97 (3.30%) Linux
3 55 (1.87%) Windows Server
4 45 (1.53%) Windows 7
5 43 (1.46%) Windows 10
6 41 (1.39%) Unix
7 23 (0.78%) Windows Server 2012
8 20 (0.68%) Windows Server 2008
9 18 (0.61%) Android
10 15 (0.51%) Apple iOS
11 14 (0.48%) Solaris
12 13 (0.44%) Mac OS X
13 6 (0.20%) Red Hat Enterprise Linux
14 4 (0.14%) CentOS
14 4 (0.14%) Fedora
14 4 (0.14%) Oracle Linux
15 3 (0.10%) FreeBSD
16 2 (0.068%) AIX
16 2 (0.068%) Debian
16 2 (0.068%) Mac OS
Processes & Methodologies
1 716 (24.34%) Agile Software Development
2 434 (14.75%) ERP
3 408 (13.87%) Project Management
4 323 (10.98%) Stakeholder Management
5 311 (10.57%) Analytics
6 268 (9.11%) E-Commerce
7 259 (8.80%) Business Intelligence
8 242 (8.23%) Problem-Solving
9 208 (7.07%) Scrum
10 206 (7.00%) ITIL
11 186 (6.32%) Business Analysis
12 170 (5.78%) SDLC
13 162 (5.51%) Migration
14 161 (5.47%) Business Development
14 161 (5.47%) Presales
15 151 (5.13%) Waterfall
16 132 (4.49%) Decision-Making
17 126 (4.28%) Mentoring
18 117 (3.98%) PRINCE2
19 112 (3.81%) Service Delivery
Programming Languages
1 555 (18.86%) SQL
2 388 (13.19%) JavaScript
3 372 (12.64%) C#
4 215 (7.31%) Java
5 125 (4.25%) T-SQL
6 80 (2.72%) Python
7 71 (2.41%) Apex Code
8 65 (2.21%) PowerShell
9 62 (2.11%) PHP
10 47 (1.60%) VBA
11 42 (1.43%) C
12 41 (1.39%) Ruby
13 34 (1.16%) R
14 28 (0.95%) Java 8
14 28 (0.95%) Perl
14 28 (0.95%) PL/SQL
15 27 (0.92%) C++
16 26 (0.88%) VB.NET
17 16 (0.54%) Bash Shell
18 13 (0.44%) TypeScript
Qualifications
1 360 (12.24%) Degree
2 71 (2.41%) Microsoft Certification
3 58 (1.97%) Computer Science Degree
4 47 (1.60%) PMI Certification
5 40 (1.36%) PMP
6 31 (1.05%) CISSP
7 27 (0.92%) CISA
8 26 (0.88%) MCSA
9 25 (0.85%) MCSE
10 23 (0.78%) CISM
11 22 (0.75%) Master's Degree
11 22 (0.75%) MCP
12 19 (0.65%) ISEB
13 16 (0.54%) MAPM
14 15 (0.51%) ISTQB
14 15 (0.51%) PRINCE2 Certification
15 14 (0.48%) Security Cleared
16 12 (0.41%) ACCA
16 12 (0.41%) CIMA
17 11 (0.37%) Cisco Certification
Quality Assurance & Compliance
1 148 (5.03%) QA
2 66 (2.24%) Data Quality
3 60 (2.04%) GDPR
4 45 (1.53%) SLA
5 21 (0.71%) PMO
6 20 (0.68%) COBIT
7 13 (0.44%) ISO/IEC 27001
8 11 (0.37%) MiFID
9 6 (0.20%) PCI DSS
10 5 (0.17%) Sarbanes-Oxley
11 4 (0.14%) Cyber Essentials
11 4 (0.14%) ISO 9001
12 2 (0.068%) HIPAA
12 2 (0.068%) HMG Security Policy Framework
12 2 (0.068%) IFRS
12 2 (0.068%) SEPA
13 1 (0.034%) Actionable Recommendations
13 1 (0.034%) AIFMD
13 1 (0.034%) GCP
13 1 (0.034%) UCITS
System Software
1 104 (3.54%) Active Directory
2 35 (1.19%) Docker
2 35 (1.19%) VMware Infrastructure
3 29 (0.99%) Hyper-V
4 9 (0.31%) Terminal Server
5 7 (0.24%) XenApp
6 6 (0.20%) Virtual Machines
6 6 (0.20%) VMware ESXi
6 6 (0.20%) vSphere
7 3 (0.10%) Terminal Services
8 2 (0.068%) vCloud
8 2 (0.068%) VMware NSX
8 2 (0.068%) Xen
9 1 (0.034%) BitLocker
9 1 (0.034%) Citrix Presentation Server
9 1 (0.034%) Microsoft Virtual Server
9 1 (0.034%) Squid
9 1 (0.034%) Virtual Servers
9 1 (0.034%) XenDesktop
Systems Management
1 20 (0.68%) Single Sign-On
2 15 (0.51%) Puppet
3 13 (0.44%) Opscode Chef
4 12 (0.41%) HP UCMDB
5 8 (0.27%) WSUS
6 7 (0.24%) SCCM
7 6 (0.20%) Terraform
8 5 (0.17%) Ansible
8 5 (0.17%) DameWare
8 5 (0.17%) Kubernetes
9 4 (0.14%) Systems Management Server (SMS)
10 3 (0.10%) Control-M
10 3 (0.10%) FlexNet
10 3 (0.10%) HP Quality Center
10 3 (0.10%) Salt
10 3 (0.10%) vRealize
11 2 (0.068%) FTK
11 2 (0.068%) logstash
11 2 (0.068%) SCOM
11 2 (0.068%) SCOrch
Vendors
1 928 (31.54%) Microsoft
2 651 (22.13%) Salesforce.com
3 270 (9.18%) Oracle
4 205 (6.97%) SAP
5 80 (2.72%) Adobe
6 78 (2.65%) Tableau
7 73 (2.48%) Google
8 72 (2.45%) Sage
9 61 (2.07%) Infor
10 54 (1.84%) Epicor
11 52 (1.77%) VMware
12 45 (1.53%) Xero
13 44 (1.50%) JD Edwards
14 43 (1.46%) Siebel
15 40 (1.36%) Cisco
16 37 (1.26%) IBM
17 36 (1.22%) Citrix
18 35 (1.19%) Sitecore
19 33 (1.12%) Salesforce Marketing Cloud
19 33 (1.12%) ServiceNow