Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > London
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 67 66 65
Rank change year-on-year -1 -1 -5
Permanent jobs citing CRM 3325 3305 3793
As % of all permanent IT jobs advertised in London 4.41% 4.34% 4.31%
As % of the Processes & Methodologies category 4.82% 4.78% 4.82%
Number of salaries quoted 2686 2823 3123
London median annual salary £52,500 £55,000 £55,000
Median salary % change year-on-year -4.55% - +4.76%
10th Percentile £32,500 £31,250 £31,250
90th Percentile £85,000 £85,000 £87,500
England median annual salary £47,500 £47,500 £47,500

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 69031 69078 78753
As % of all permanent IT jobs advertised in London 91.60% 90.65% 89.58%
Number of salaries quoted 53165 59470 66332
London median annual salary £60,000 £57,604 £55,000
Median salary % change year-on-year +4.16% +4.73% -
10th Percentile £35,000 £33,750 £33,000
90th Percentile £90,000 £88,750 £86,250
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

CRM
Job Vacancy Trend in London

Job postings citing CRM as a percentage of all IT jobs advertised in London.

Job vacancy trend for CRM in London

CRM
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in London.

Salary trend for CRM in London

CRM
Salary Histogram in London

The salary distribution of IT jobs citing CRM in London over the 6 months to 22 November 2017.

Salary histogram for CRM in London

CRM
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the London region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +28 711 £50,000 -9.09% 50
West London +5 179 £45,000 -5.26% 11
South London -12 97 £40,000 -20.00% 4
East London -9 53 £50,000 +35.14% 10
North London +15 37 £51,000 +45.71% 5
CRM
England

For the 6 months to 22 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for CRM.

1 1120 (33.68%) Dynamics CRM
2 1058 (31.82%) Microsoft
3 882 (26.53%) Finance
4 870 (26.17%) Agile Software Development
5 723 (21.74%) SQL
6 647 (19.46%) Salesforce.com
7 641 (19.28%) Marketing
8 502 (15.10%) C#
9 486 (14.62%) .NET
10 469 (14.11%) JavaScript
11 456 (13.71%) Project Management
12 404 (12.15%) ERP
13 397 (11.94%) SQL Server
14 364 (10.95%) Oracle
15 332 (9.98%) Stakeholder Management
16 331 (9.95%) E-Commerce
17 325 (9.77%) Degree
18 322 (9.68%) HTML
19 315 (9.47%) Analytics
20 308 (9.26%) Analytical Skills
21 304 (9.14%) Java
22 297 (8.93%) SharePoint
22 297 (8.93%) Business Intelligence
23 277 (8.33%) Retail
24 269 (8.09%) Business Analysis
25 263 (7.91%) Scrum
26 259 (7.79%) Dynamics 365
27 255 (7.67%) Banking
28 253 (7.61%) Advertising
29 243 (7.31%) CSS

CRM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 297 (8.93%) SharePoint
2 194 (5.83%) CMS
3 95 (2.86%) Tomcat
4 73 (2.20%) WebSphere
5 67 (2.02%) JBoss
6 62 (1.86%) IIS
7 44 (1.32%) BizTalk Server
7 44 (1.32%) MS Exchange
8 40 (1.20%) Confluence
9 38 (1.14%) Apache
10 37 (1.11%) Drupal
10 37 (1.11%) Sitecore CMS
11 33 (0.99%) Oracle SOA Suite
12 29 (0.87%) SAS
12 29 (0.87%) SharePoint 2010
13 28 (0.84%) Liferay
14 26 (0.78%) Skype for Business
14 26 (0.78%) WebLogic
15 23 (0.69%) Apache Solr
16 22 (0.66%) SharePoint 2013
Applications
1 228 (6.86%) Microsoft Office
2 148 (4.45%) Microsoft Excel
3 66 (1.98%) Microsoft PowerPoint
4 35 (1.05%) Microsoft Project
5 34 (1.02%) Photoshop
6 30 (0.90%) MS Visio
7 23 (0.69%) SPSS
8 16 (0.48%) Spreadsheet
9 9 (0.27%) Adobe Illustrator
10 8 (0.24%) Adobe Captivate
11 7 (0.21%) Adobe Creative Suite
12 5 (0.15%) SPSS Modeler
13 3 (0.090%) InfoPath
14 2 (0.060%) Camtasia
14 2 (0.060%) Gephi
15 1 (0.030%) AutoCAD
15 1 (0.030%) HipChat
Business Applications
1 1120 (33.68%) Dynamics CRM
2 208 (6.26%) Salesforce.com CRM
3 159 (4.78%) Dynamics AX
4 105 (3.16%) Dynamics NAV
5 98 (2.95%) NetSuite
6 44 (1.32%) Eloqua
7 33 (0.99%) Siebel CRM
8 29 (0.87%) SAP CRM
9 27 (0.81%) Adobe Campaign
10 22 (0.66%) Raiser's Edge
10 22 (0.66%) SAP Business One
11 20 (0.60%) Oracle Retail
12 18 (0.54%) Dynamics GP
12 18 (0.54%) SAP Hybris
13 14 (0.42%) Magento
13 14 (0.42%) Northgate Housing
13 14 (0.42%) SAP SD
14 12 (0.36%) BusinessWorks
14 12 (0.36%) Oracle Procure-to-Pay
14 12 (0.36%) Unit4 Business World
Cloud Services
1 259 (7.79%) Dynamics 365
2 223 (6.71%) Microsoft Azure
3 179 (5.38%) SaaS
4 148 (4.45%) Office 365
5 96 (2.89%) Amazon AWS
6 83 (2.50%) Salesforce Service Cloud
7 63 (1.89%) Salesforce Sales Cloud
8 58 (1.74%) PaaS
9 53 (1.59%) Force.com
10 49 (1.47%) IaaS
11 35 (1.05%) Google Analytics
12 28 (0.84%) Cloud Computing
13 27 (0.81%) OneDrive
13 27 (0.81%) Oracle CX
14 16 (0.48%) Oracle Service Cloud
15 14 (0.42%) G Suite
16 13 (0.39%) Veeva
17 11 (0.33%) Basecamp
18 9 (0.27%) AdWords
18 9 (0.27%) Trello
Communications & Networking
1 77 (2.32%) Intranet
2 46 (1.38%) Internet
3 37 (1.11%) SAN
4 33 (0.99%) DNS
5 32 (0.96%) TCP/IP
6 30 (0.90%) LAN
7 28 (0.84%) VoIP
8 27 (0.81%) Firewall
9 25 (0.75%) iSCSI
9 25 (0.75%) NAS
10 24 (0.72%) DHCP
10 24 (0.72%) Fibre Channel
10 24 (0.72%) WAN
11 21 (0.63%) Skype
12 20 (0.60%) HTTP
13 13 (0.39%) Wireless
14 12 (0.36%) VPN
15 9 (0.27%) Extranet
15 9 (0.27%) SMS
16 7 (0.21%) LDAP
Database & Business Intelligence
1 397 (11.94%) SQL Server
2 165 (4.96%) Data Warehouse
3 150 (4.51%) SQL Server Integration Services
4 144 (4.33%) SQL Server Reporting Services
5 100 (3.01%) Big Data
6 85 (2.56%) Power BI
7 75 (2.26%) Relational Database
8 71 (2.14%) MySQL
9 67 (2.02%) BusinessObjects
9 67 (2.02%) SQL Server 2008
10 62 (1.86%) PostgreSQL
11 60 (1.80%) SQL Server Analysis Services
12 39 (1.17%) SQL Server 2012
13 33 (0.99%) Hadoop
14 32 (0.96%) Apache Cassandra
14 32 (0.96%) MongoDB
15 28 (0.84%) QlikView
16 26 (0.78%) RDBMS
17 25 (0.75%) NoSQL
18 20 (0.60%) InterSystems Cache
Development Applications
1 104 (3.13%) JIRA
2 76 (2.29%) Git (software)
3 70 (2.11%) Maven
4 58 (1.74%) Mockito
5 57 (1.71%) JUnit
6 50 (1.50%) Jenkins
7 46 (1.38%) Team Foundation Server
8 45 (1.35%) Sonatype Nexus
9 37 (1.11%) Visual Studio
10 28 (0.84%) Eclipse
11 21 (0.63%) Selenium
12 17 (0.51%) Octopus Deploy
13 15 (0.45%) TeamCity
14 13 (0.39%) Oracle APEX
15 12 (0.36%) EasyMock
15 12 (0.36%) jMock
16 11 (0.33%) Cucumber
17 10 (0.30%) Dreamweaver
18 9 (0.27%) Toad
19 8 (0.24%) SoapUI
General
1 882 (26.53%) Finance
2 641 (19.28%) Marketing
3 277 (8.33%) Retail
4 255 (7.67%) Banking
5 253 (7.61%) Advertising
6 96 (2.89%) Investment Banking
7 95 (2.86%) Legal
8 86 (2.59%) Publishing
8 86 (2.59%) Telecoms
9 76 (2.29%) Back Office
10 67 (2.02%) Games
11 65 (1.95%) Retail Banking
12 61 (1.83%) Manufacturing
13 56 (1.68%) Law
14 44 (1.32%) Front Office
15 38 (1.14%) Billing
16 37 (1.11%) German Language
17 26 (0.78%) Electronics
17 26 (0.78%) Financial Institution
18 17 (0.51%) Local Government
Job Titles
1 641 (19.28%) Analyst
2 613 (18.44%) Developer
3 338 (10.17%) Consultant
4 335 (10.08%) Architect
5 294 (8.84%) Business Analyst
6 258 (7.76%) Project Manager
7 203 (6.11%) CRM Developer
8 174 (5.23%) CRM Analyst
9 150 (4.51%) Solutions Architect
10 140 (4.21%) CRM Manager
11 131 (3.94%) Administrator
12 129 (3.88%) Senior Developer
13 128 (3.85%) Dynamics CRM Developer
14 119 (3.58%) Support Analyst
15 112 (3.37%) CRM Consultant
16 100 (3.01%) Applications Support
17 99 (2.98%) IT Manager
18 85 (2.56%) C# Developer
19 81 (2.44%) .NET Developer
19 81 (2.44%) CRM Business Analyst
Libraries, Frameworks & Software Standards
1 486 (14.62%) .NET
2 322 (9.68%) HTML
3 243 (7.31%) CSS
4 165 (4.96%) ASP.NET
5 147 (4.42%) jQuery
6 138 (4.15%) Web Services
7 131 (3.94%) XML
8 125 (3.76%) J2EE
9 120 (3.61%) Spring
10 115 (3.46%) AngularJS
11 89 (2.68%) HTML5
12 85 (2.56%) RESTful
13 83 (2.50%) Mason
14 79 (2.38%) REST
15 78 (2.35%) SOAP
16 76 (2.29%) Middleware
17 74 (2.23%) .NET Framework
18 60 (1.80%) JMS
19 58 (1.74%) Hibernate
20 54 (1.62%) Visualforce
Miscellaneous
1 308 (9.26%) Analytical Skills
2 138 (4.15%) Enterprise Software
3 134 (4.03%) Computer Science
4 113 (3.40%) User Experience
5 90 (2.71%) Management Information System
6 85 (2.56%) Social Media
7 72 (2.17%) iPad
8 61 (1.83%) Fintech
9 58 (1.74%) Mobile App
10 46 (1.38%) Data Structures
11 45 (1.35%) Greenfield Project
12 34 (1.02%) Data Centre
12 34 (1.02%) EPoS
13 32 (0.96%) e-Learning
14 27 (0.81%) Marketing Technology
15 26 (0.78%) Fixed Income
15 26 (0.78%) Replication
16 21 (0.63%) Public Cloud
17 20 (0.60%) Hybrid Cloud
17 20 (0.60%) Online Games
Operating Systems
1 235 (7.07%) Windows
2 98 (2.95%) Windows Server
3 85 (2.56%) Linux
4 69 (2.08%) Unix
5 63 (1.89%) Windows Server 2003
6 53 (1.59%) Windows 7
7 51 (1.53%) Windows Server 2012
8 43 (1.29%) Windows Server 2008
9 34 (1.02%) Windows 10
10 32 (0.96%) Mac OS X
11 30 (0.90%) Apple iOS
12 21 (0.63%) Android
13 12 (0.36%) Windows XP
14 10 (0.30%) Mac OS
15 5 (0.15%) Red Hat Enterprise Linux
15 5 (0.15%) Windows 2000
16 4 (0.12%) Ubuntu
17 3 (0.090%) CentOS
17 3 (0.090%) Solaris
17 3 (0.090%) VMS
Processes & Methodologies
1 870 (26.17%) Agile Software Development
2 456 (13.71%) Project Management
3 404 (12.15%) ERP
4 332 (9.98%) Stakeholder Management
5 331 (9.95%) E-Commerce
6 315 (9.47%) Analytics
7 297 (8.93%) Business Intelligence
8 269 (8.09%) Business Analysis
9 263 (7.91%) Scrum
10 222 (6.68%) MVC
11 213 (6.41%) SDLC
12 207 (6.23%) Asset Management
13 188 (5.65%) Workflow
14 178 (5.35%) Data Management
15 171 (5.14%) Migration
16 155 (4.66%) User Acceptance Testing
17 151 (4.54%) Wealth Management
18 150 (4.51%) Change Management
19 147 (4.42%) Data Modelling
19 147 (4.42%) PRINCE2
Programming Languages
1 723 (21.74%) SQL
2 502 (15.10%) C#
3 469 (14.11%) JavaScript
4 304 (9.14%) Java
5 113 (3.40%) T-SQL
6 103 (3.10%) PHP
7 97 (2.92%) Python
8 88 (2.65%) PowerShell
9 79 (2.38%) PL/SQL
10 70 (2.11%) Bash Shell
11 69 (2.08%) Perl
12 67 (2.02%) Apex Code
13 36 (1.08%) VB
14 34 (1.02%) Ruby
15 26 (0.78%) C
16 22 (0.66%) C++
16 22 (0.66%) VB.NET
17 19 (0.57%) Bourne shell
17 19 (0.57%) Korn
18 18 (0.54%) R
Qualifications
1 325 (9.77%) Degree
2 68 (2.05%) Microsoft Certification
3 65 (1.95%) Computer Science Degree
4 37 (1.11%) PMP
5 28 (0.84%) PMI Certification
6 27 (0.81%) PRINCE2 Certification
7 20 (0.60%) CISA
7 20 (0.60%) CISSP
7 20 (0.60%) VMware Certified Professional (VCP)
8 19 (0.57%) CISM
8 19 (0.57%) GIAC
8 19 (0.57%) Sun Certification
9 17 (0.51%) MCSE
9 17 (0.51%) OCP
9 17 (0.51%) Oracle Certification
10 16 (0.48%) ISEB
10 16 (0.48%) PRINCE2 Practitioner
11 15 (0.45%) CIMA
12 12 (0.36%) Numerate Degree
13 11 (0.33%) CFA
Quality Assurance & Compliance
1 206 (6.20%) QA
2 81 (2.44%) Data Quality
3 79 (2.38%) SLA
4 47 (1.41%) GDPR
5 18 (0.54%) PCI DSS
6 16 (0.48%) PMO
7 7 (0.21%) ISO/IEC 27001
8 6 (0.18%) MiFID
9 5 (0.15%) HIPAA
10 3 (0.090%) COBIT
11 2 (0.060%) PMBOK
12 1 (0.030%) Actionable Recommendations
12 1 (0.030%) Cyber Essentials
12 1 (0.030%) GCP
12 1 (0.030%) Sarbanes-Oxley
System Software
1 135 (4.06%) Active Directory
2 56 (1.68%) VMware Infrastructure
3 20 (0.60%) Hyper-V
4 19 (0.57%) Terminal Services
5 18 (0.54%) Docker
6 15 (0.45%) XenApp
7 8 (0.24%) Virtual Machines
8 7 (0.21%) XenDesktop
9 6 (0.18%) HDFS
9 6 (0.18%) NFS
9 6 (0.18%) OpenAM
9 6 (0.18%) VMware ESXi
10 5 (0.15%) Veritas Cluster Server
10 5 (0.15%) Xen
11 4 (0.12%) Microsoft App-V
12 3 (0.090%) Citrix Presentation Server
12 3 (0.090%) KVM
12 3 (0.090%) vSphere
13 2 (0.060%) DFS Replication
14 1 (0.030%) pfSense
Systems Management
1 17 (0.51%) Ansible
2 13 (0.39%) SCCM
2 13 (0.39%) Systems Management Server (SMS)
3 10 (0.30%) Opscode Chef
4 8 (0.24%) Kubernetes
5 6 (0.18%) Failover Clustering
5 6 (0.18%) NetBackup
6 4 (0.12%) CloudHub
6 4 (0.12%) SCOM
6 4 (0.12%) WSUS
7 3 (0.090%) EMC TimeFinder
7 3 (0.090%) Rundeck
7 3 (0.090%) Terraform
7 3 (0.090%) vCenter Server
7 3 (0.090%) vMotion
7 3 (0.090%) vRealize
8 2 (0.060%) Backup Exec
8 2 (0.060%) Cisco CUCM
8 2 (0.060%) DiskXtender
8 2 (0.060%) HP Quality Center
Vendors
1 1058 (31.82%) Microsoft
2 647 (19.46%) Salesforce.com
3 364 (10.95%) Oracle
4 206 (6.20%) SAP
5 160 (4.81%) Siebel
6 115 (3.46%) VMware
7 110 (3.31%) Tableau
8 98 (2.95%) Citrix
9 85 (2.56%) Adobe
10 81 (2.44%) Google
11 77 (2.32%) hybris
12 70 (2.11%) Sage
13 66 (1.98%) TIBCO
14 62 (1.86%) IBM
15 60 (1.80%) Informatica
16 54 (1.62%) Cisco
17 46 (1.38%) Infor
17 46 (1.38%) Sitecore
18 44 (1.32%) Marketo
19 43 (1.29%) Salesforce Marketing Cloud