Period
to 23 January 2022

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 23 January 2022 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > London
6 months to
23 Jan 2022
Same period 2021 Same period 2020
Rank 114 110 99
Rank change year-on-year -4 -11 -16
Permanent jobs citing CRM 1,522 741 1,634
As % of all permanent jobs advertised in London 3.01% 3.09% 3.19%
As % of the Processes & Methodologies category 3.15% 3.28% 3.40%
Number of salaries quoted 1,031 597 1,270
10th Percentile £35,000 £35,245 £29,750
25th Percentile £48,750 £47,500 £37,500
Median annual salary (50th Percentile) £62,500 £65,000 £52,500
Median % change year-on-year -3.85% +23.81% -4.55%
75th Percentile £80,000 £79,000 £67,500
90th Percentile £95,000 £88,750 £87,500
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% +4.71%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 48,322 22,576 48,113
As % of all permanent IT jobs advertised in London 95.70% 94.18% 93.92%
Number of salaries quoted 32,060 19,061 39,039
10th Percentile £42,500 £42,500 £36,500
25th Percentile £53,750 £52,500 £48,500
Median annual salary (50th Percentile) £70,000 £70,000 £65,000
Median % change year-on-year - +7.69% +4.00%
75th Percentile £90,000 £85,000 £83,750
90th Percentile £110,000 £105,000 £100,000
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +4.76%

CRM
Job Vacancy Trend in London

Job postings citing CRM as a proportion of all IT jobs advertised in London.

Job vacancy trend for CRM in London

CRM
Salary Trend in London

3-month moving average salary quoted in jobs citing CRM in London.

Salary trend for CRM in London

CRM
Salary Histogram in London

Salary distribution for jobs citing CRM in London over the 6 months to 23 January 2022.

Salary histogram for CRM in London

CRM
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the London region over the 6 months to 23 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -39 185 £67,250 -10.33% 84
West London -26 105 £72,500 +59.34% 16
East London -24 17 £48,000 -36.00% 19
South London -29 8 £42,500 -22.73% 5
North London -15 2 £45,000 -16.28% 2
CRM
England

For the 6 months to 23 January 2022, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for CRM.

1 485 (31.87%) Social Skills
2 465 (30.55%) Agile Software Development
3 446 (29.30%) Microsoft
4 438 (28.78%) Salesforce.com
5 394 (25.89%) Finance
6 355 (23.32%) Dynamics CRM
7 314 (20.63%) Marketing
8 296 (19.45%) Azure
9 285 (18.73%) SQL
10 265 (17.41%) Problem-Solving
11 231 (15.18%) Degree
12 230 (15.11%) Dynamics 365
13 224 (14.72%) JavaScript
14 219 (14.39%) C#
15 212 (13.93%) .NET
16 206 (13.53%) Analytics
17 204 (13.40%) Project Management
18 200 (13.14%) Analytical Skills
19 178 (11.70%) Business Intelligence
20 175 (11.50%) ERP
21 172 (11.30%) Power Platform
22 169 (11.10%) AWS
23 166 (10.91%) SQL Server
24 158 (10.38%) Microsoft 365
25 153 (10.05%) DevOps
26 140 (9.20%) Power BI
27 139 (9.13%) Scrum
28 133 (8.74%) HTML
29 131 (8.61%) Retail
30 130 (8.54%) Python

CRM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 117 (7.69%) SharePoint
2 77 (5.06%) CMS
3 25 (1.64%) BizTalk Server
4 18 (1.18%) Confluence
5 14 (0.92%) WordPress
6 13 (0.85%) Apache Spark
6 13 (0.85%) Drupal
7 12 (0.79%) SAS
8 11 (0.72%) IIS
9 10 (0.66%) Umbraco
10 9 (0.59%) EPiServer
10 9 (0.59%) OpenStack
11 7 (0.46%) MS Exchange
12 6 (0.39%) NServiceBus
12 6 (0.39%) SharePoint 2013
12 6 (0.39%) Tomcat
13 4 (0.26%) Apache
13 4 (0.26%) FileNet
13 4 (0.26%) Papyrus
14 3 (0.20%) Apache Pig
Applications
1 123 (8.08%) Microsoft Office
2 88 (5.78%) Microsoft Excel
3 37 (2.43%) Microsoft PowerPoint
4 25 (1.64%) MS Visio
5 12 (0.79%) Photoshop
6 10 (0.66%) Adobe XD
6 10 (0.66%) InVision
7 9 (0.59%) Adobe After Effects
7 9 (0.59%) Adobe Premiere
7 9 (0.59%) Microsoft Project
7 9 (0.59%) Spreadsheet
8 8 (0.53%) Chatbot
9 6 (0.39%) Adobe Illustrator
10 5 (0.33%) Sketch
11 4 (0.26%) Adobe Creative Suite
11 4 (0.26%) Zeplin
12 2 (0.13%) Acrobat
13 1 (0.066%) Marvel
Business Applications
1 355 (23.32%) Dynamics CRM
2 107 (7.03%) Salesforce.com CRM
3 17 (1.12%) FastStats
3 17 (1.12%) NetSuite
4 15 (0.99%) SAP CRM
5 13 (0.85%) Dynamics AX
5 13 (0.85%) Dynamics NAV
5 13 (0.85%) SAP S/4HANA
6 10 (0.66%) Adobe Campaign
7 8 (0.53%) Eloqua
7 8 (0.53%) Primavera
8 7 (0.46%) SAP ERP
8 7 (0.46%) SAP R/3
8 7 (0.46%) SAP SD
9 5 (0.33%) Social Studio
10 4 (0.26%) Loan IQ
10 4 (0.26%) Oracle CRM
11 3 (0.20%) SAP Business One
11 3 (0.20%) Shopify
12 2 (0.13%) Sage 200
Cloud Services
1 296 (19.45%) Azure
2 230 (15.11%) Dynamics 365
3 172 (11.30%) Power Platform
4 169 (11.10%) AWS
5 158 (10.38%) Microsoft 365
6 121 (7.95%) SaaS
7 75 (4.93%) Salesforce Service Cloud
8 59 (3.88%) PowerApps
9 52 (3.42%) Serverless
10 49 (3.22%) Google Analytics
11 42 (2.76%) Salesforce Sales Cloud
12 40 (2.63%) Power Automate
13 31 (2.04%) Azure Active Directory
14 30 (1.97%) AWS Lambda
15 26 (1.71%) Azure Logic Apps
15 26 (1.71%) PaaS
16 24 (1.58%) Azure Service Bus
16 24 (1.58%) Cloud Computing
17 23 (1.51%) Azure Monitor
18 20 (1.31%) AWS Step Functions
Communications & Networking
1 60 (3.94%) Broadband
2 46 (3.02%) 5G
3 31 (2.04%) Firewall
4 17 (1.12%) DNS
5 13 (0.85%) Intranet
6 12 (0.79%) Remote Desktop
7 11 (0.72%) Network Security
7 11 (0.72%) VPN
8 10 (0.66%) Internet
9 9 (0.59%) MPLS
9 9 (0.59%) Unified Communications
9 9 (0.59%) WAN
9 9 (0.59%) Wireless
10 8 (0.53%) Cisco IOS
11 6 (0.39%) LAN
12 5 (0.33%) DHCP
12 5 (0.33%) HTTP
12 5 (0.33%) VoIP
13 4 (0.26%) Cisco ASA
13 4 (0.26%) Cisco Nexus
Database & Business Intelligence
1 166 (10.91%) SQL Server
2 140 (9.20%) Power BI
3 79 (5.19%) Relational Database
4 77 (5.06%) Tableau
5 75 (4.93%) SQL Server Integration Services
6 54 (3.55%) Data Warehouse
6 54 (3.55%) SQL Server Reporting Services
7 51 (3.35%) MySQL
8 41 (2.69%) PostgreSQL
9 39 (2.56%) SQL Server Analysis Services
10 25 (1.64%) Amazon DynamoDB
10 25 (1.64%) Data Mining
11 20 (1.31%) MongoDB
12 18 (1.18%) Azure SQL Database
12 18 (1.18%) Data Lake
13 16 (1.05%) Big Data
13 16 (1.05%) SQL Server 2008
14 13 (0.85%) SQL Server 2014
15 12 (0.79%) Amazon RDS
15 12 (0.79%) SQL Server 2012
Development Applications
1 100 (6.57%) JIRA
2 60 (3.94%) Git (software)
3 32 (2.10%) Visual Studio
4 29 (1.91%) Jenkins
5 25 (1.64%) Bitbucket
6 19 (1.25%) Team Foundation Server
7 16 (1.05%) Visual Studio Team System
8 14 (0.92%) Moq
8 14 (0.92%) MSTest
8 14 (0.92%) NUnit
8 14 (0.92%) webpack
9 10 (0.66%) Selenium
10 7 (0.46%) Gradle
10 7 (0.46%) Maven
11 6 (0.39%) MSBuild
12 5 (0.33%) git-flow
12 5 (0.33%) Postman
13 4 (0.26%) Balsamiq
13 4 (0.26%) Mercurial
13 4 (0.26%) Oracle APEX
General
1 485 (31.87%) Social Skills
2 394 (25.89%) Finance
3 314 (20.63%) Marketing
4 200 (13.14%) Analytical Skills
5 131 (8.61%) Retail
6 60 (3.94%) Inclusion and Diversity
7 59 (3.88%) Advertising
7 59 (3.88%) Organisational Skills
8 58 (3.81%) Banking
9 57 (3.75%) Law
10 56 (3.68%) Legal
11 53 (3.48%) Games
12 47 (3.09%) Presentation Skills
13 34 (2.23%) Manufacturing
14 31 (2.04%) Back Office
14 31 (2.04%) Public Sector
15 30 (1.97%) Telecoms
16 26 (1.71%) Influencing Skills
17 25 (1.64%) Documentation Skills
18 20 (1.31%) Pharmaceutical
Job Titles
1 290 (19.05%) Developer
2 199 (13.07%) Analyst
3 165 (10.84%) Architect
4 108 (7.10%) Senior Developer
5 106 (6.96%) Consultant
6 86 (5.65%) Solutions Architect
7 69 (4.53%) Project Manager
8 61 (4.01%) Administrator
8 61 (4.01%) Business Analyst
8 61 (4.01%) Salesforce Developer
9 54 (3.55%) Applications Support
10 52 (3.42%) Software Developer
11 47 (3.09%) Senior Manager
12 46 (3.02%) CRM Manager
13 45 (2.96%) Product Owner
14 44 (2.89%) Support Analyst
15 37 (2.43%) Applications Support Analyst
16 35 (2.30%) CRM Analyst
16 35 (2.30%) CRM Developer
17 34 (2.23%) Salesforce Architect
Libraries, Frameworks & Software Standards
1 212 (13.93%) .NET
2 133 (8.74%) HTML
3 100 (6.57%) CSS
4 94 (6.18%) REST
5 71 (4.66%) React
6 62 (4.07%) Web Services
7 46 (3.02%) .NET Framework
8 45 (2.96%) .NET Core
9 40 (2.63%) ASP.NET
9 40 (2.63%) JSON
10 39 (2.56%) Node.js
11 34 (2.23%) Visualforce
12 33 (2.17%) RESTful
13 29 (1.91%) Entity Framework
14 25 (1.64%) XML
15 24 (1.58%) HTML5
16 21 (1.38%) SOAP
17 19 (1.25%) Redux
18 18 (1.18%) GraphQL
19 16 (1.05%) Middleware
Miscellaneous
1 130 (8.54%) Social Media
2 107 (7.03%) User Experience
3 90 (5.91%) Management Information System
4 59 (3.88%) Mobile App
5 53 (3.48%) Enterprise Software
6 43 (2.83%) Marketing Technology
7 41 (2.69%) Self-Motivation
8 38 (2.50%) Greenfield Project
9 27 (1.77%) Data Centre
9 27 (1.77%) Data Structures
10 22 (1.45%) Cloud Native
11 19 (1.25%) FMCG
12 18 (1.18%) Online Games
12 18 (1.18%) Public Cloud
12 18 (1.18%) Virtual Team
13 17 (1.12%) Acoustics
13 17 (1.12%) Equities
14 15 (0.99%) Blog
15 14 (0.92%) Analytical Mindset
15 14 (0.92%) Video Editing
Operating Systems
1 90 (5.91%) Windows
2 44 (2.89%) Windows Server
3 29 (1.91%) Linux
4 23 (1.51%) Unix
5 16 (1.05%) Android
6 14 (0.92%) Apple iOS
7 9 (0.59%) Windows 10
8 6 (0.39%) VMS
9 4 (0.26%) Windows Server 2012
10 3 (0.20%) Windows Server 2019
11 2 (0.13%) Windows Server 2016
12 1 (0.066%) Mac OS
12 1 (0.066%) Red Hat Enterprise Linux
12 1 (0.066%) SUSE
12 1 (0.066%) Windows 7
12 1 (0.066%) Windows 8
Processes & Methodologies
1 465 (30.55%) Agile Software Development
2 265 (17.41%) Problem-Solving
3 206 (13.53%) Analytics
4 204 (13.40%) Project Management
5 178 (11.70%) Business Intelligence
6 175 (11.50%) ERP
7 153 (10.05%) DevOps
8 139 (9.13%) Scrum
9 126 (8.28%) Stakeholder Management
10 125 (8.21%) Mentoring
11 114 (7.49%) Migration
12 111 (7.29%) Project Delivery
13 107 (7.03%) IT Strategy
14 99 (6.50%) Data Modelling
15 92 (6.04%) E-Commerce
16 91 (5.98%) User Stories
17 88 (5.78%) Artificial Intelligence
18 86 (5.65%) Data Analysis
18 86 (5.65%) SDLC
19 85 (5.58%) Computer Science
Programming Languages
1 285 (18.73%) SQL
2 224 (14.72%) JavaScript
3 219 (14.39%) C#
4 130 (8.54%) Python
5 91 (5.98%) Java
6 61 (4.01%) PowerShell
7 49 (3.22%) PHP
8 46 (3.02%) T-SQL
9 45 (2.96%) Apex Code
10 44 (2.89%) TypeScript
11 41 (2.69%) C++
11 41 (2.69%) VB.NET
12 39 (2.56%) R
13 36 (2.37%) Scala
14 34 (2.23%) Kotlin
14 34 (2.23%) MATLAB
15 32 (2.10%) Ruby
16 27 (1.77%) Perl
17 26 (1.71%) Objective-C
17 26 (1.71%) Pascal
Qualifications
1 231 (15.18%) Degree
2 48 (3.15%) Computer Science Degree
3 42 (2.76%) Microsoft Certification
4 19 (1.25%) AWS Certification
5 16 (1.05%) Master's Degree
6 15 (0.99%) HNC
6 15 (0.99%) HND
6 15 (0.99%) PMI Certification
7 13 (0.85%) MCSE
8 12 (0.79%) Cisco Certification
8 12 (0.79%) ITIL Certification
9 10 (0.66%) MCSA
9 10 (0.66%) PMP
10 9 (0.59%) CCNA
11 8 (0.53%) MCITP
11 8 (0.53%) PhD
11 8 (0.53%) PRINCE2 Certification
12 7 (0.46%) Security Cleared
13 6 (0.39%) APMP
13 6 (0.39%) MBA
Quality Assurance & Compliance
1 61 (4.01%) QA
2 48 (3.15%) GDPR
3 41 (2.69%) Data Quality
4 27 (1.77%) Accessibility
5 23 (1.51%) ISO/IEC 27001
6 22 (1.45%) PMO
6 22 (1.45%) SLA
7 8 (0.53%) PCI DSS
8 6 (0.39%) SOC 2
9 4 (0.26%) PSD2
10 1 (0.066%) Actionable Recommendations
10 1 (0.066%) GxP
10 1 (0.066%) WCAG
System Software
1 63 (4.14%) Active Directory
2 59 (3.88%) Docker
3 16 (1.05%) VMware Infrastructure
4 8 (0.53%) Hyper-V
5 6 (0.39%) Terminal Services
6 5 (0.33%) Virtual Desktop
7 4 (0.26%) vCloud
8 3 (0.20%) BitLocker
8 3 (0.20%) Firmware
9 1 (0.066%) Shibboleth
9 1 (0.066%) VMware Workstation
9 1 (0.066%) vSphere
Systems Management
1 50 (3.29%) Kubernetes
2 30 (1.97%) Terraform
3 11 (0.72%) Microsoft Intune
4 10 (0.66%) SCCM
5 9 (0.59%) Prometheus
6 8 (0.53%) Grafana
7 6 (0.39%) Active Directory Federation Services
7 6 (0.39%) Single Sign-On
8 5 (0.33%) Control-M
8 5 (0.33%) Opscode Chef
9 4 (0.26%) Ansible
10 2 (0.13%) CASB
10 2 (0.13%) WSUS
11 1 (0.066%) AirWatch
11 1 (0.066%) EMC NetWorker
11 1 (0.066%) MOM
11 1 (0.066%) PaperCut
11 1 (0.066%) SafeCom
Vendors
1 446 (29.30%) Microsoft
2 438 (28.78%) Salesforce.com
3 90 (5.91%) Google
4 78 (5.12%) Adobe
5 69 (4.53%) SAP
6 52 (3.42%) Oracle
7 43 (2.83%) Salesforce Marketing Cloud
8 22 (1.45%) VMware
9 21 (1.38%) IBM
10 18 (1.18%) Apteco
10 18 (1.18%) HubSpot
10 18 (1.18%) Workday
11 15 (0.99%) HP
11 15 (0.99%) ServiceNow
12 14 (0.92%) Atlassian
12 14 (0.92%) CA
12 14 (0.92%) Sage
13 13 (0.85%) Cisco
14 11 (0.72%) Apple
14 11 (0.72%) JD Edwards