2nd Line Support Jobs in Luton

Second Line Support
Bedfordshire > Luton

The median Second Line Support salary in Luton is £26,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 30 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Support 2 0 0
As % of all permanent jobs advertised in Luton 1.45% - -
As % of the Job Titles category 1.46% - -
Number of salaries quoted 2 0 0
Median annual salary (50th Percentile) £26,000 - -
Bedfordshire median annual salary £29,250 £32,500 £30,000
% change year-on-year -10.00% +8.33% -4.76%

All Permanent IT Job Vacancies
Luton

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Luton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Luton with a recognized job title 137 176 163
% of permanent jobs with a recognized job title 99.28% 85.02% 94.22%
Number of salaries quoted 81 121 83
10th Percentile £28,500 £38,750 £37,006
25th Percentile £48,250 £52,500 £44,250
Median annual salary (50th Percentile) £57,500 £72,500 £57,500
Median % change year-on-year -20.69% +26.09% +3.14%
75th Percentile £90,000 £88,750 £67,500
90th Percentile £112,500 - £71,250
Bedfordshire median annual salary £47,500 £58,500 £47,250
% change year-on-year -18.80% +23.81% -5.50%

2nd Line Support
Job Vacancy Trend in Luton

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Luton.

Job vacancy trend for 2nd Line Support in Luton

2nd Line Support
Salary Trend in Luton

3-month moving average salary quoted in jobs citing 2nd Line Support in Luton.

Salary trend for 2nd Line Support in Luton

2nd Line Support Skill Set
Top 24 Co-occurring Skills and Capabilities in Luton

For the 6 months to 26 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Luton region featuring 2nd Line Support in the job title.

1 2 (100.00%) ITIL
1 2 (100.00%) Windows
1 2 (100.00%) SLA
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Microsoft Certification
1 2 (100.00%) Remedy
1 2 (100.00%) Service Delivery
1 2 (100.00%) ITSM
1 2 (100.00%) VMware
1 2 (100.00%) Degree
1 2 (100.00%) Remedy ITSM
1 2 (100.00%) SCCM
1 2 (100.00%) PowerShell
1 2 (100.00%) Android
1 2 (100.00%) Windows 7
1 2 (100.00%) Azure
1 2 (100.00%) ServiceNow
1 2 (100.00%) User Experience
1 2 (100.00%) Entra ID
1 2 (100.00%) Windows 10
1 2 (100.00%) Social Skills
1 2 (100.00%) Customer Service
1 2 (100.00%) Azure Certification

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Luton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (100.00%) Remedy ITSM
Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Entra ID
General
1 2 (100.00%) Social Skills
Operating Systems
1 2 (100.00%) Android
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
1 2 (100.00%) Windows 7
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) ITIL
1 2 (100.00%) ITSM
1 2 (100.00%) Service Delivery
1 2 (100.00%) User Experience
Programming Languages
1 2 (100.00%) PowerShell
Qualifications
1 2 (100.00%) Azure Certification
1 2 (100.00%) Degree
1 2 (100.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (100.00%) SLA
System Software
1 2 (100.00%) Active Directory
Systems Management
1 2 (100.00%) SCCM
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) Remedy
1 2 (100.00%) ServiceNow
1 2 (100.00%) VMware