Period
to 22 November 2017

The median annual salary for a Service Desk Engineer was £24,000 in advertised job vacancies in Manchester during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Engineer
North West > Manchester
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 263 273 263
Rank change year-on-year +10 -10 +25
Permanent jobs requiring a Service Desk Engineer 31 6 3
As % of all permanent IT jobs advertised in Manchester 0.39% 0.080% 0.041%
As % of the Job Titles category 0.40% 0.082% 0.042%
Number of salaries quoted 30 6 2
Manchester median annual salary £24,000 £20,250 £26,000
Median salary % change year-on-year +18.52% -22.12% -17.46%
10th Percentile £17,000 £16,875 £25,500
90th Percentile £30,352 £32,500 £26,500
North West median annual salary £24,000 £23,750 £22,500
% change year-on-year +1.05% +5.56% -6.25%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7767 7309 7124
% of permanent IT jobs with a recognized job title 97.39% 97.44% 96.60%
Number of salaries quoted 6454 6278 5936
Manchester median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% +6.67%
10th Percentile £26,000 £26,250 £24,500
90th Percentile £65,000 £62,500 £58,835
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

Service Desk Engineer
Job Vacancy Trend in Manchester

Job postings that featured Service Desk Engineer in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Desk Engineer in Manchester

Service Desk Engineer
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer in Manchester.

Salary trend for Service Desk Engineer in Manchester

Service Desk Engineer
Salary Histogram in Manchester

The salary distribution of IT jobs citing Service Desk Engineer in Manchester over the 6 months to 22 November 2017.

Salary histogram for Service Desk Engineer in Manchester

Service Desk Engineer
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the Manchester region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale +20 2 £25,000 -16.67%
Service Desk Engineer
North West

Service Desk Engineer Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 22 November 2017, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Service Desk Engineer in the job title.

1 25 (80.65%) Windows
2 23 (74.19%) Cisco
3 22 (70.97%) Office 365
4 21 (67.74%) Microsoft
4 21 (67.74%) Windows Server
5 20 (64.52%) Active Directory
6 19 (61.29%) Firewall
7 17 (54.84%) VMware
7 17 (54.84%) MS Exchange
8 13 (41.94%) Windows Server 2012
8 13 (41.94%) Windows 7
8 13 (41.94%) Hyper-V
8 13 (41.94%) Exchange Server 2010
9 12 (38.71%) WAN
9 12 (38.71%) Microsoft Office
10 11 (35.48%) ITIL
10 11 (35.48%) TCP/IP
11 10 (32.26%) Microsoft Certification
11 10 (32.26%) MCP
11 10 (32.26%) MCSE
11 10 (32.26%) LAN
11 10 (32.26%) Windows 10
12 9 (29.03%) MCSA
13 7 (22.58%) DNS
14 6 (19.35%) SLA
15 5 (16.13%) Mimecast
15 5 (16.13%) Veeam
16 4 (12.90%) SCCM
16 4 (12.90%) VLAN
17 3 (9.68%) LANDesk

Service Desk Engineer Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (54.84%) MS Exchange
2 13 (41.94%) Exchange Server 2010
3 3 (9.68%) Exchange Server 2007
4 1 (3.23%) Skype for Business
Applications
1 12 (38.71%) Microsoft Office
Cloud Services
1 22 (70.97%) Office 365
2 5 (16.13%) Mimecast
Communications & Networking
1 19 (61.29%) Firewall
2 12 (38.71%) WAN
3 11 (35.48%) TCP/IP
4 10 (32.26%) LAN
5 7 (22.58%) DNS
6 4 (12.90%) VLAN
7 3 (9.68%) SAN
8 2 (6.45%) Broadband
8 2 (6.45%) Ethernet
8 2 (6.45%) Internet
8 2 (6.45%) Network Security
8 2 (6.45%) Wireshark
8 2 (6.45%) xDSL
9 1 (3.23%) IP Telephony
9 1 (3.23%) Skype
General
1 2 (6.45%) Telecoms
2 1 (3.23%) Legal
Miscellaneous
1 1 (3.23%) Data Protection Act
1 1 (3.23%) Replication
Operating Systems
1 25 (80.65%) Windows
2 21 (67.74%) Windows Server
3 13 (41.94%) Windows 7
3 13 (41.94%) Windows Server 2012
4 10 (32.26%) Windows 10
5 3 (9.68%) Windows Server 2008
6 1 (3.23%) Apple iOS
Processes & Methodologies
1 11 (35.48%) ITIL
2 2 (6.45%) Configuration Management
2 2 (6.45%) Kalman Filter
2 2 (6.45%) Service Management
2 2 (6.45%) Web Filtering
3 1 (3.23%) Data Protection
3 1 (3.23%) Mobile Device Management
Qualifications
1 10 (32.26%) MCP
1 10 (32.26%) MCSE
1 10 (32.26%) Microsoft Certification
2 9 (29.03%) MCSA
3 2 (6.45%) CCNA
3 2 (6.45%) Cisco Certification
Quality Assurance & Compliance
1 6 (19.35%) SLA
System Software
1 20 (64.52%) Active Directory
2 13 (41.94%) Hyper-V
3 1 (3.23%) VMware ESXi
Systems Management
1 4 (12.90%) SCCM
Vendors
1 23 (74.19%) Cisco
2 21 (67.74%) Microsoft
3 17 (54.84%) VMware
4 5 (16.13%) Veeam
5 3 (9.68%) LANDesk