Period
to 17 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Service Desk Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Desk Management over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Service Desk Management
North West > Manchester
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 288 275 266
Rank change year-on-year -13 -9 +19
Permanent jobs citing Service Desk Management 5 5 11
As % of all permanent IT jobs advertised in Manchester 0.063% 0.067% 0.15%
As % of the Processes & Methodologies category 0.069% 0.074% 0.16%
Number of salaries quoted 5 4 9
Manchester median annual salary £28,000 £49,000 £37,500
Median salary % change year-on-year -42.86% +30.67% +97.37%
North West median annual salary £28,000 £44,750 £38,500
% change year-on-year -37.43% +16.23% +102.63%

Service Desk Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 7233 6796 6793
As % of all permanent IT jobs advertised in Manchester 91.03% 91.11% 91.03%
Number of salaries quoted 5988 5834 5628
Manchester median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% +2.56%
10th Percentile £26,250 £26,750 £25,000
90th Percentile £66,000 £63,750 £60,000
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +1.27%

Service Desk Management
Job Vacancy Trend in Manchester

Job postings citing Service Desk Management as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Desk Management in Manchester

Service Desk Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management in Manchester.

Salary trend for Service Desk Management in Manchester

Service Desk Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the Manchester region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham - 2 £28,000 -
Service Desk Management
North West

For the 6 months to 17 November 2017, IT jobs citing Service Desk Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for Service Desk Management.

1 4 (80.00%) Active Directory
1 4 (80.00%) Cisco
1 4 (80.00%) VMware
1 4 (80.00%) Hyper-V
2 3 (60.00%) Analytical Skills
2 3 (60.00%) Office 365
2 3 (60.00%) SLA
2 3 (60.00%) Service Management
2 3 (60.00%) ITIL
3 2 (40.00%) Unix
3 2 (40.00%) Windows
3 2 (40.00%) AIX
3 2 (40.00%) Linux
3 2 (40.00%) MS Exchange
3 2 (40.00%) LAN
3 2 (40.00%) DHCP
3 2 (40.00%) HP
3 2 (40.00%) Citrix
3 2 (40.00%) SQL Server
3 2 (40.00%) Microsoft Office
3 2 (40.00%) VPN
3 2 (40.00%) DNS
3 2 (40.00%) Disaster Recovery
3 2 (40.00%) Microsoft
3 2 (40.00%) VMware Infrastructure
3 2 (40.00%) PowerShell
3 2 (40.00%) Hardware Maintenance
3 2 (40.00%) Windows Server
3 2 (40.00%) Server Building
3 2 (40.00%) XenApp

Service Desk Management
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (40.00%) MS Exchange
Applications
1 2 (40.00%) Microsoft Office
Cloud Services
1 3 (60.00%) Office 365
Communications & Networking
1 2 (40.00%) DHCP
1 2 (40.00%) DNS
1 2 (40.00%) LAN
1 2 (40.00%) VPN
2 1 (20.00%) TCP/IP
Database & Business Intelligence
1 2 (40.00%) SQL Server
General
1 2 (40.00%) Finance
Job Titles
1 3 (60.00%) IT Support
2 2 (40.00%) Infrastructure Support
2 2 (40.00%) Support Engineer
3 1 (20.00%) 2nd Line Engineer
3 1 (20.00%) 2nd Line Support
3 1 (20.00%) 2nd Line Support Engineer
3 1 (20.00%) 2nd/3rd Line Support
3 1 (20.00%) 2nd/3rd Line Support Engineer
3 1 (20.00%) 3rd Line Engineer
3 1 (20.00%) 3rd Line Support
3 1 (20.00%) 3rd Line Support Engineer
3 1 (20.00%) Analyst
3 1 (20.00%) Applications Support
3 1 (20.00%) Applications Support Analyst
3 1 (20.00%) IT Engineer
3 1 (20.00%) IT Support Engineer
3 1 (20.00%) Support Analyst
Miscellaneous
1 3 (60.00%) Analytical Skills
2 1 (20.00%) Management Information System
Operating Systems
1 2 (40.00%) AIX
1 2 (40.00%) Linux
1 2 (40.00%) Unix
1 2 (40.00%) Windows
1 2 (40.00%) Windows Server
2 1 (20.00%) Windows Server 2008
2 1 (20.00%) Windows Server 2012
Processes & Methodologies
1 3 (60.00%) ITIL
1 3 (60.00%) Service Management
2 2 (40.00%) Disaster Recovery
2 2 (40.00%) Hardware Maintenance
2 2 (40.00%) Server Building
3 1 (20.00%) ERP
3 1 (20.00%) Migration
3 1 (20.00%) Problem Management
Programming Languages
1 2 (40.00%) PowerShell
Quality Assurance & Compliance
1 3 (60.00%) SLA
System Software
1 4 (80.00%) Active Directory
1 4 (80.00%) Hyper-V
2 2 (40.00%) VMware Infrastructure
2 2 (40.00%) XenApp
Vendors
1 4 (80.00%) Cisco
1 4 (80.00%) VMware
2 2 (40.00%) Citrix
2 2 (40.00%) HP
2 2 (40.00%) Microsoft
3 1 (20.00%) SAP