The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Service Desk Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Desk Management over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Service Desk Management
North West / Manchester
Rank 192 180 176
Rank change year-on-year -12 -4  
Permanent jobs citing Service Desk Management 7 2 9
As % of all permanent IT jobs advertised in Manchester 0.18% 0.059% 0.24%
As % of the Processes & Methodologies category 0.20% 0.066% 0.27%
Number of salaries quoted 7 2 8
Median salary £27,000 £36,750 £37,500
Median salary % change year-on-year -26.53% -2.00%  
90% offered a salary of more than £26,000 £35,350 £23,550
10% offered a salary of more than £43,000 £38,150 £42,500
UK excluding London median salary £45,000 £51,250 £37,500
% change year-on-year -12.19% +36.66%  

Service Desk Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process and methodology skills.

Process & Methodology Skills
Manchester
Permanent job vacancies with a requirement for process and methodology skills 3557 3032 3291
As % of all permanent IT job vacancies advertised in Manchester 91.56% 89.89% 88.09%
Number of salaries quoted 2999 2504 2714
Median salary £45,000 £45,000 £40,000
Median salary % change year-on-year - +12.50%  
90% offered a salary of more than £30,000 £30,000 £28,000
10% offered a salary of more than £62,500 £57,500 £65,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Desk Management
Job Vacancy Trend in Manchester

The job posting trend of jobs advertised in Manchester citing Service Desk Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Desk Management in Manchester

Service Desk Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management in Manchester.

Salary trend for Service Desk Management in Manchester

Service Desk Management
Salary Histogram in Manchester

The salary distribution of IT jobs citing Service Desk Management in Manchester over the 3 months to 26 March 2017.

Salary histogram for Service Desk Management in Manchester

Service Desk Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the Manchester region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham - 4 £26,500 -
Salford - 1 £55,000 -
Service Desk Management
North West

Service Desk Management
Top 30 Related IT Skills in Manchester

For the 6 months to 26 March 2017, IT jobs citing Service Desk Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for Service Desk Management.

1 16 (94.12%) ITIL
2 11 (64.71%) Linux
2 11 (64.71%) Windows
2 11 (64.71%) Service Management
2 11 (64.71%) Service Delivery
2 11 (64.71%) Windows Server
3 7 (41.18%) Microsoft
3 7 (41.18%) Active Directory
3 7 (41.18%) MS Excel
4 6 (35.29%) SharePoint
4 6 (35.29%) MS Exchange
4 6 (35.29%) DHCP
4 6 (35.29%) VPN
4 6 (35.29%) DNS
4 6 (35.29%) Cisco
4 6 (35.29%) Unix
4 6 (35.29%) Citrix
4 6 (35.29%) AIX
4 6 (35.29%) Windows Server 2003
4 6 (35.29%) Change Management
4 6 (35.29%) Disaster Recovery
4 6 (35.29%) VMware
4 6 (35.29%) PowerShell
4 6 (35.29%) Windows Server 2008
4 6 (35.29%) Hyper-V
4 6 (35.29%) Exchange Server 2010
4 6 (35.29%) ITIL V3
4 6 (35.29%) Windows Server 2012
4 6 (35.29%) SharePoint 2013
4 6 (35.29%) Mobile Computing

Service Desk Management
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (35.29%) Exchange Server 2010
1 6 (35.29%) Exchange Server 2013
1 6 (35.29%) MS Exchange
1 6 (35.29%) SharePoint
1 6 (35.29%) SharePoint 2013
2 5 (29.41%) Drupal
2 5 (29.41%) GeoServer
3 1 (5.88%) IIS
Applications
1 7 (41.18%) MS Excel
2 4 (23.53%) MS Office
Business Applications
1 1 (5.88%) NetSuite
Cloud Services
1 5 (29.41%) Amazon AWS
Communications & Networking
1 6 (35.29%) DHCP
1 6 (35.29%) DNS
1 6 (35.29%) VPN
Database & Business Intelligence
1 5 (29.41%) PostgreSQL
1 5 (29.41%) SQL Server
Development Applications
1 1 (5.88%) JIRA
General
1 5 (29.41%) Finance
Job Titles
1 5 (29.41%) Consultant
1 5 (29.41%) IT Consultant
1 5 (29.41%) IT Support
1 5 (29.41%) Service Desk Consultant
1 5 (29.41%) Service Manager
1 5 (29.41%) Support Engineer
2 4 (23.53%) IT Engineer
2 4 (23.53%) IT Support Engineer
3 3 (17.65%) Applications Manager
3 3 (17.65%) Applications Support
3 3 (17.65%) Applications Support Manager
3 3 (17.65%) ITIL Manager
3 3 (17.65%) ITIL Service Manager
3 3 (17.65%) Service Support Manager
4 2 (11.76%) 2nd Line Engineer
4 2 (11.76%) 2nd Line Support
4 2 (11.76%) 2nd Line Support Engineer
5 1 (5.88%) IT Technician
5 1 (5.88%) Server Support Engineer
5 1 (5.88%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 5 (29.41%) .NET
1 5 (29.41%) Web Services
Miscellaneous
1 6 (35.29%) Mobile Computing
2 4 (23.53%) Virtual Team
3 1 (5.88%) PMI
Operating Systems
1 11 (64.71%) Linux
1 11 (64.71%) Windows
1 11 (64.71%) Windows Server
2 6 (35.29%) AIX
2 6 (35.29%) Unix
2 6 (35.29%) Windows Server 2003
2 6 (35.29%) Windows Server 2008
2 6 (35.29%) Windows Server 2012
Processes & Methodologies
1 16 (94.12%) ITIL
2 11 (64.71%) Service Delivery
2 11 (64.71%) Service Management
3 6 (35.29%) Change Management
3 6 (35.29%) Disaster Recovery
3 6 (35.29%) ITIL V3
4 5 (29.41%) Agile Software Development
4 5 (29.41%) Business Transformation
4 5 (29.41%) Continuous Improvement
4 5 (29.41%) DevOps
4 5 (29.41%) Incident Management
4 5 (29.41%) Open Source
4 5 (29.41%) Software Delivery
4 5 (29.41%) Waterfall
5 4 (23.53%) PRINCE2
5 4 (23.53%) Virtual Team Management
6 1 (5.88%) Project Management
Programming Languages
1 6 (35.29%) PowerShell
2 1 (5.88%) SQL
Qualifications
1 1 (5.88%) ITIL Certification
1 1 (5.88%) PMI Certification
Quality Assurance & Compliance
1 1 (5.88%) ISO/IEC 27001
System Software
1 7 (41.18%) Active Directory
2 6 (35.29%) Hyper-V
3 3 (17.65%) XenApp
Systems Management
1 6 (35.29%) AirWatch
Vendors
1 7 (41.18%) Microsoft
2 6 (35.29%) Cisco
2 6 (35.29%) Citrix
2 6 (35.29%) VMware
3 1 (5.88%) Salesforce.com
Manchester, Lancashire
Rullion
Posted: 6 days ago