The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Service Desk Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Desk Management over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Service Desk Management
North West / Manchester
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 214 177 172
Rank change year-on-year -37 -5  
Permanent jobs citing Service Desk Management 1 4 12
As % of all permanent IT jobs advertised in Manchester 0.024% 0.11% 0.36%
As % of the Processes & Methodologies category 0.026% 0.13% 0.40%
Number of salaries quoted 1 3 10
Median salary £31,000 £27,000 £33,750
Median salary % change year-on-year +14.81% -20.00%  
UK excluding London median salary £32,500 £41,750 £30,000
% change year-on-year -22.15% +39.16%  

Service Desk Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process and methodology skills.

Process & Methodology Skills
Manchester
Permanent job vacancies with a requirement for process and methodology skills 3837 3161 2988
As % of all permanent IT job vacancies advertised in Manchester 91.12% 90.21% 90.33%
Number of salaries quoted 3284 2707 2488
Median salary £45,000 £45,000 £40,000
Median salary % change year-on-year - +12.50%  
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £65,000 £61,500 £62,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Desk Management
Job Vacancy Trend in Manchester

The job posting trend of jobs advertised in Manchester citing Service Desk Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Desk Management in Manchester

Service Desk Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management in Manchester.

Salary trend for Service Desk Management in Manchester

For the 6 months to 27 June 2017, IT jobs citing Service Desk Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for Service Desk Management.

1 7 (87.50%) ITIL
2 6 (75.00%) Linux
2 6 (75.00%) Windows
2 6 (75.00%) Service Management
2 6 (75.00%) Windows Server
3 5 (62.50%) VMware
3 5 (62.50%) PowerShell
3 5 (62.50%) Hyper-V
3 5 (62.50%) Cisco
3 5 (62.50%) Microsoft
3 5 (62.50%) Active Directory
4 4 (50.00%) AIX
4 4 (50.00%) DHCP
4 4 (50.00%) VPN
4 4 (50.00%) DNS
4 4 (50.00%) SharePoint
4 4 (50.00%) MS Exchange
4 4 (50.00%) Unix
4 4 (50.00%) Citrix
4 4 (50.00%) Windows Server 2003
4 4 (50.00%) Change Management
4 4 (50.00%) Disaster Recovery
4 4 (50.00%) Exchange Server 2010
4 4 (50.00%) Windows Server 2008
4 4 (50.00%) AirWatch
4 4 (50.00%) Windows Server 2012
4 4 (50.00%) SharePoint 2013
4 4 (50.00%) Mobile Computing
4 4 (50.00%) Exchange Server 2013
5 3 (37.50%) ITIL V3

Service Desk Management
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (50.00%) Exchange Server 2010
1 4 (50.00%) Exchange Server 2013
1 4 (50.00%) MS Exchange
1 4 (50.00%) SharePoint
1 4 (50.00%) SharePoint 2013
2 2 (25.00%) Drupal
2 2 (25.00%) GeoServer
Applications
1 3 (37.50%) Microsoft Office
Cloud Services
1 2 (25.00%) Amazon AWS
2 1 (12.50%) Office 365
Communications & Networking
1 4 (50.00%) DHCP
1 4 (50.00%) DNS
1 4 (50.00%) VPN
2 1 (12.50%) LAN
Database & Business Intelligence
1 3 (37.50%) SQL Server
2 2 (25.00%) PostgreSQL
General
1 3 (37.50%) Finance
Job Titles
1 4 (50.00%) IT Support
1 4 (50.00%) Support Engineer
2 3 (37.50%) IT Engineer
2 3 (37.50%) IT Support Engineer
3 2 (25.00%) Consultant
3 2 (25.00%) IT Consultant
3 2 (25.00%) Service Desk Consultant
4 1 (12.50%) 2nd Line Engineer
4 1 (12.50%) 2nd Line Support
4 1 (12.50%) 2nd Line Support Engineer
4 1 (12.50%) Infrastructure Support
4 1 (12.50%) Server Engineer
4 1 (12.50%) Server Support
4 1 (12.50%) Server Support Engineer
4 1 (12.50%) Service Desk Manager
4 1 (12.50%) Service Manager
Libraries, Frameworks & Software Standards
1 2 (25.00%) .NET
1 2 (25.00%) Web Services
Miscellaneous
1 4 (50.00%) Mobile Computing
2 1 (12.50%) Analytical Skills
Operating Systems
1 6 (75.00%) Linux
1 6 (75.00%) Windows
1 6 (75.00%) Windows Server
2 4 (50.00%) AIX
2 4 (50.00%) Unix
2 4 (50.00%) Windows Server 2003
2 4 (50.00%) Windows Server 2008
2 4 (50.00%) Windows Server 2012
Processes & Methodologies
1 7 (87.50%) ITIL
2 6 (75.00%) Service Management
3 4 (50.00%) Change Management
3 4 (50.00%) Disaster Recovery
4 3 (37.50%) ITIL V3
4 3 (37.50%) Service Delivery
5 2 (25.00%) Agile Software Development
5 2 (25.00%) Business Transformation
5 2 (25.00%) DevOps
5 2 (25.00%) Incident Management
5 2 (25.00%) Open Source
5 2 (25.00%) Software Delivery
5 2 (25.00%) Waterfall
6 1 (12.50%) Continuous Improvement
6 1 (12.50%) Hardware Maintenance
Programming Languages
1 5 (62.50%) PowerShell
Quality Assurance & Compliance
1 1 (12.50%) ISO/IEC 20000
System Software
1 5 (62.50%) Active Directory
1 5 (62.50%) Hyper-V
2 1 (12.50%) VMware Infrastructure
2 1 (12.50%) XenApp
Systems Management
1 4 (50.00%) AirWatch
Vendors
1 5 (62.50%) Cisco
1 5 (62.50%) Microsoft
1 5 (62.50%) VMware
2 4 (50.00%) Citrix
3 1 (12.50%) HP
Manchester, Lancashire
Blue Octopus Recruitment LLP
Salary: Salary £20,124 plus benefits
Posted: 4 days ago