Period
to 22 January 2022

The median annual salary for a Service Manager was £54,550 in advertised job vacancies in Manchester during the 6 months to 22 January 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
North West > Manchester
6 months to
22 Jan 2022
Same period 2021 Same period 2020
Rank 206 164 159
Rank change year-on-year -42 -5 +80
Permanent jobs requiring a Service Manager 45 15 72
As % of all permanent jobs advertised in Manchester 0.82% 0.48% 1.28%
As % of the Job Titles category 0.87% 0.50% 1.32%
Number of salaries quoted 38 12 64
10th Percentile £38,386 £32,687 £31,768
25th Percentile £42,563 £35,734 £36,065
Median annual salary (50th Percentile) £54,550 £48,750 £52,613
Median % change year-on-year +11.90% -7.34% +8.76%
75th Percentile £61,585 £54,146 £57,500
90th Percentile £66,000 £55,334 £65,000
North West median annual salary £54,550 £45,000 £50,000
% change year-on-year +21.22% -10.00% +0.76%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 5,174 3,023 5,452
% of permanent IT jobs with a recognized job title 94.23% 96.71% 96.60%
Number of salaries quoted 3,873 2,691 4,434
10th Percentile £31,500 £31,250 £27,825
25th Percentile £41,250 £38,750 £36,000
Median annual salary (50th Percentile) £55,000 £50,000 £47,500
Median % change year-on-year +10.00% +5.26% +4.40%
75th Percentile £68,750 £63,750 £60,000
90th Percentile £82,500 £75,000 £70,000
North West median annual salary £50,000 £49,000 £45,000
% change year-on-year +2.04% +8.89% -

Service Manager
Job Vacancy Trend in Manchester

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Service Manager in Manchester

Service Manager
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing Service Manager in Manchester.

Salary trend for Service Manager in Manchester

Service Manager
Salary Histogram in Manchester

Salary distribution for jobs citing Service Manager in Manchester over the 6 months to 22 January 2022.

Salary histogram for Service Manager in Manchester

Service Manager
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Manchester region over the 6 months to 22 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Salford -1 5 £64,000 +19.18%
Stockport +2 3 £44,500 -15.24% 2
Altrincham - 2 £50,000 -
Service Manager
North West

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 22 January 2022, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Service Manager in the job title.

1 28 (62.22%) ITIL
2 23 (51.11%) Service Delivery
2 23 (51.11%) Social Skills
3 18 (40.00%) Service Management
4 14 (31.11%) SLA
5 12 (26.67%) ITIL V3
6 11 (24.44%) ITSM
7 9 (20.00%) Continuous Improvement
7 9 (20.00%) Problem-Solving
7 9 (20.00%) Service Design
8 8 (17.78%) Self-Motivation
8 8 (17.78%) Project Delivery
9 7 (15.56%) Performance Management
9 7 (15.56%) People Management
9 7 (15.56%) Agile Software Development
10 6 (13.33%) Finance
10 6 (13.33%) Law
10 6 (13.33%) Stakeholder Management
10 6 (13.33%) Microsoft
10 6 (13.33%) Strategic Thinking
10 6 (13.33%) Collaborative Working
11 5 (11.11%) Analytical Skills
11 5 (11.11%) ServiceNow
11 5 (11.11%) Product Management
11 5 (11.11%) Coaching
11 5 (11.11%) Line Management
11 5 (11.11%) Microsoft Office
11 5 (11.11%) Project Management
11 5 (11.11%) Influencing Skills
12 4 (8.89%) Information Security

Service Manager Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.22%) SAS
Applications
1 5 (11.11%) Microsoft Office
2 4 (8.89%) Microsoft Excel
2 4 (8.89%) Microsoft PowerPoint
Cloud Services
1 1 (2.22%) Datadog
1 1 (2.22%) GCP
1 1 (2.22%) Microsoft 365
1 1 (2.22%) SaaS
Communications & Networking
1 1 (2.22%) Internet
1 1 (2.22%) LAN
1 1 (2.22%) WAN
1 1 (2.22%) Wi-Fi
Development Applications
1 1 (2.22%) JIRA
General
1 23 (51.11%) Social Skills
2 6 (13.33%) Finance
2 6 (13.33%) Law
3 5 (11.11%) Analytical Skills
3 5 (11.11%) Influencing Skills
4 4 (8.89%) Presentation Skills
4 4 (8.89%) Retail
5 1 (2.22%) Arabic Language
5 1 (2.22%) German Language
5 1 (2.22%) Legal
5 1 (2.22%) Local Government
5 1 (2.22%) Manufacturing
5 1 (2.22%) Marketing
5 1 (2.22%) Organisational Skills
5 1 (2.22%) Public Sector
5 1 (2.22%) Social Housing
5 1 (2.22%) Telecoms
Miscellaneous
1 8 (17.78%) Self-Motivation
2 2 (4.44%) Data Centre
3 1 (2.22%) Enterprise Software
3 1 (2.22%) Fat Client
3 1 (2.22%) Public Cloud
3 1 (2.22%) Social Media
3 1 (2.22%) Thin Client
Operating Systems
1 2 (4.44%) Windows
2 1 (2.22%) Linux
2 1 (2.22%) Windows 10
2 1 (2.22%) Windows Server
2 1 (2.22%) Windows Server 2012
2 1 (2.22%) Windows Server 2016
2 1 (2.22%) Windows Server 2019
Processes & Methodologies
1 28 (62.22%) ITIL
2 23 (51.11%) Service Delivery
3 18 (40.00%) Service Management
4 12 (26.67%) ITIL V3
5 11 (24.44%) ITSM
6 9 (20.00%) Continuous Improvement
6 9 (20.00%) Problem-Solving
6 9 (20.00%) Service Design
7 8 (17.78%) Project Delivery
8 7 (15.56%) Agile Software Development
8 7 (15.56%) People Management
8 7 (15.56%) Performance Management
9 6 (13.33%) Collaborative Working
9 6 (13.33%) Stakeholder Management
9 6 (13.33%) Strategic Thinking
10 5 (11.11%) Coaching
10 5 (11.11%) Line Management
10 5 (11.11%) Product Management
10 5 (11.11%) Project Management
11 4 (8.89%) Risk Management
Programming Languages
1 1 (2.22%) C
Qualifications
1 3 (6.67%) Degree
1 3 (6.67%) ITIL Foundation Certificate
1 3 (6.67%) Security Cleared
2 1 (2.22%) ITIL Certification
Quality Assurance & Compliance
1 14 (31.11%) SLA
System Software
1 1 (2.22%) Active Directory
1 1 (2.22%) Firmware
Systems Management
1 1 (2.22%) Grafana
1 1 (2.22%) Kibana
1 1 (2.22%) Kubernetes
1 1 (2.22%) ZABBIX
Vendors
1 6 (13.33%) Microsoft
2 5 (11.11%) ServiceNow
3 3 (6.67%) Citrix
3 3 (6.67%) VMware
4 1 (2.22%) Freshdesk
4 1 (2.22%) Oracle