Period
to 9 March 2021

The median annual salary for a Service Manager was £53,700 in advertised job vacancies in Manchester during the 6 months to 9 March 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
North West > Manchester
6 months to
9 Mar 2021
Same period 2020 Same period 2019
Rank 166 171 230
Rank change year-on-year +5 +59 +21
Permanent jobs requiring a Service Manager 12 64 44
As % of all permanent jobs advertised in Manchester 0.34% 1.24% 0.68%
As % of the Job Titles category 0.36% 1.29% 0.70%
Number of salaries quoted 11 58 40
Median annual salary £53,700 £52,500 £46,192
Median salary % change year-on-year +2.28% +13.66% +2.65%
10th Percentile £32,687 £31,768 £31,250
90th Percentile £66,250 £65,000 £60,000
North West median annual salary £54,176 £51,500 £47,500
% change year-on-year +5.20% +8.42% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 3,379 4,960 6,255
% of permanent IT jobs with a recognized job title 96.38% 96.01% 96.56%
Number of salaries quoted 2,922 4,043 5,225
Median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £31,250 £28,088 £26,250
90th Percentile £74,750 £71,250 £72,500
North West median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

Service Manager
Job Vacancy Trend in Manchester

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Service Manager in Manchester

Service Manager
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing Service Manager in Manchester.

Salary trend for Service Manager in Manchester

Service Manager
Salary Histogram in Manchester

Salary distribution for jobs citing Service Manager in Manchester over the 6 months to 9 March 2021.

Salary histogram for Service Manager in Manchester

Service Manager
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Manchester region over the 6 months to 9 March 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +24 1 £52,500 +31.25%
Salford +18 1 £53,700 -
Bolton - 1 £38,500 -
Oldham - 1 £45,000 -
Rochdale - 1 £33,634 -
Service Manager
North West

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 9 March 2021, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Service Manager in the job title.

1 8 (66.67%) ITIL
2 6 (50.00%) Stakeholder Management
3 4 (33.33%) Agile Software Development
3 4 (33.33%) Service Management
3 4 (33.33%) DevOps
3 4 (33.33%) Problem-Solving
4 3 (25.00%) Release Management
4 3 (25.00%) ITIL V3
4 3 (25.00%) Coaching
5 2 (16.67%) User Experience
5 2 (16.67%) Analytical Skills
5 2 (16.67%) Continuous Improvement
5 2 (16.67%) Marketing
5 2 (16.67%) QA
5 2 (16.67%) Service Delivery
5 2 (16.67%) Change Management
5 2 (16.67%) ITSM
5 2 (16.67%) ERP
5 2 (16.67%) SLA
5 2 (16.67%) Retail
5 2 (16.67%) ServiceNow
5 2 (16.67%) Collaborative Working
6 1 (8.33%) Decision-Making
6 1 (8.33%) Self-Motivation
6 1 (8.33%) Line Management
6 1 (8.33%) Mentoring
6 1 (8.33%) Workshop Facilitation
6 1 (8.33%) Public Sector
6 1 (8.33%) Business Case
6 1 (8.33%) Oracle

Service Manager Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (8.33%) Oracle EBS
1 1 (8.33%) Remedy ITSM
Cloud Services
1 1 (8.33%) AWS
1 1 (8.33%) Azure
1 1 (8.33%) Cloud Computing
Communications & Networking
1 1 (8.33%) IP Telephony
1 1 (8.33%) MPLS
1 1 (8.33%) Network Security
Development Applications
1 1 (8.33%) Visual Studio
General
1 2 (16.67%) Marketing
1 2 (16.67%) Retail
2 1 (8.33%) Finance
2 1 (8.33%) Public Sector
Miscellaneous
1 2 (16.67%) Analytical Skills
1 2 (16.67%) User Experience
2 1 (8.33%) Driving Licence
2 1 (8.33%) EPoS
2 1 (8.33%) Management Information System
2 1 (8.33%) Self-Motivation
2 1 (8.33%) Virtual Team
Processes & Methodologies
1 8 (66.67%) ITIL
2 6 (50.00%) Stakeholder Management
3 4 (33.33%) Agile Software Development
3 4 (33.33%) DevOps
3 4 (33.33%) Problem-Solving
3 4 (33.33%) Service Management
4 3 (25.00%) Coaching
4 3 (25.00%) ITIL V3
4 3 (25.00%) Release Management
5 2 (16.67%) Change Management
5 2 (16.67%) Collaborative Working
5 2 (16.67%) Continuous Improvement
5 2 (16.67%) ERP
5 2 (16.67%) ITSM
5 2 (16.67%) Service Delivery
6 1 (8.33%) Decision-Making
6 1 (8.33%) Fault Analysis
6 1 (8.33%) Performance Metrics
6 1 (8.33%) Security Operations
6 1 (8.33%) Software Delivery
Qualifications
1 1 (8.33%) ITIL Certification
Quality Assurance & Compliance
1 2 (16.67%) QA
1 2 (16.67%) SLA
2 1 (8.33%) PMO
Vendors
1 2 (16.67%) ServiceNow
2 1 (8.33%) BMC
2 1 (8.33%) Cisco
2 1 (8.33%) Juniper
2 1 (8.33%) Microsoft
2 1 (8.33%) Mitel
2 1 (8.33%) Oracle
2 1 (8.33%) Remedy