Period
to 24 November 2017

The median annual salary for a Service Manager was £42,500 in advertised job vacancies in Manchester during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
North West > Manchester
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 240 222 138
Rank change year-on-year -18 -84 +72
Permanent jobs requiring a Service Manager 48 67 146
As % of all permanent IT jobs advertised in Manchester 0.61% 0.89% 1.95%
As % of the Job Titles category 0.62% 0.92% 2.02%
Number of salaries quoted 47 54 123
Manchester median annual salary £42,500 £47,500 £45,000
Median salary % change year-on-year -10.53% +5.56% -11.94%
10th Percentile £29,500 £37,575 £33,000
90th Percentile £62,500 £64,400 £56,200
North West median annual salary £45,000 £45,000 £45,000

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7724 7302 7232
% of permanent IT jobs with a recognized job title 97.38% 97.45% 96.53%
Number of salaries quoted 6413 6271 6025
Manchester median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% +6.67%
10th Percentile £26,000 £26,250 £24,500
90th Percentile £65,000 £62,500 £60,000
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

Service Manager
Job Vacancy Trend in Manchester

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Manager in Manchester

Service Manager
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Manchester.

Salary trend for Service Manager in Manchester

Service Manager
Salary Histogram in Manchester

The salary distribution of IT jobs citing Service Manager in Manchester over the 6 months to 24 November 2017.

Salary histogram for Service Manager in Manchester

Service Manager
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Manchester region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 11 £42,500 - 2
Salford +1 6 £37,500 -6.25% 1
Cheadle - 4 £52,500 -
Bolton - 3 £42,500 -
Wigan - 3 £30,000 -
Oldham +9 1 £37,500 -48.28% 1
Altrincham -14 1 £37,500 -23.08%
Service Manager
North West

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 24 November 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Service Manager in the job title.

1 25 (52.08%) Service Delivery
2 24 (50.00%) ITIL
3 19 (39.58%) Active Directory
4 17 (35.42%) SLA
5 16 (33.33%) Windows
6 14 (29.17%) Finance
7 12 (25.00%) Problem Management
7 12 (25.00%) Service Management
7 12 (25.00%) SharePoint
8 11 (22.92%) Microsoft
8 11 (22.92%) Management Information System
9 10 (20.83%) Firewall
9 10 (20.83%) Hyper-V
10 9 (18.75%) MS Exchange
11 8 (16.67%) Windows Server
12 7 (14.58%) Server Hardening
12 7 (14.58%) Microsoft Azure
12 7 (14.58%) SIEM
12 7 (14.58%) DHCP
12 7 (14.58%) DNS
12 7 (14.58%) SAN
13 6 (12.50%) Terminal Services
13 6 (12.50%) CheckPoint
13 6 (12.50%) WAN
13 6 (12.50%) TCP/IP
13 6 (12.50%) LAN
13 6 (12.50%) Web Services
13 6 (12.50%) Project Management
13 6 (12.50%) Security Management
13 6 (12.50%) Wyse

Service Manager Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (25.00%) SharePoint
2 9 (18.75%) MS Exchange
3 3 (6.25%) K2 blackpearl
3 3 (6.25%) Skype for Business
4 1 (2.08%) Exchange Server 2003
4 1 (2.08%) Exchange Server 2007
4 1 (2.08%) Exchange Server 2010
4 1 (2.08%) Exchange Server 2013
Applications
1 3 (6.25%) Camtasia
Business Applications
1 3 (6.25%) Dynamics AX
1 3 (6.25%) Visualfiles
2 2 (4.17%) Dynamics CRM
Cloud Services
1 7 (14.58%) Microsoft Azure
2 4 (8.33%) Office 365
3 2 (4.17%) Dynamics 365
3 2 (4.17%) SaaS
4 1 (2.08%) IaaS
Communications & Networking
1 10 (20.83%) Firewall
2 7 (14.58%) DHCP
2 7 (14.58%) DNS
2 7 (14.58%) SAN
3 6 (12.50%) LAN
3 6 (12.50%) TCP/IP
3 6 (12.50%) WAN
4 3 (6.25%) Skype
4 3 (6.25%) VPN
5 2 (4.17%) Internet
5 2 (4.17%) IP Telephony
5 2 (4.17%) PBX
6 1 (2.08%) Broadband
Database & Business Intelligence
1 5 (10.42%) Power BI
General
1 14 (29.17%) Finance
2 3 (6.25%) Banking
2 3 (6.25%) Law
2 3 (6.25%) Legal
2 3 (6.25%) Military
2 3 (6.25%) Retail
3 2 (4.17%) Billing
3 2 (4.17%) Telecoms
4 1 (2.08%) Back Office
4 1 (2.08%) Electronics
4 1 (2.08%) Retail Banking
Libraries, Frameworks & Software Standards
1 6 (12.50%) Web Services
Miscellaneous
1 11 (22.92%) Management Information System
2 3 (6.25%) Analytical Skills
2 3 (6.25%) Virtual Team
3 2 (4.17%) Driving Licence
3 2 (4.17%) NHS
3 2 (4.17%) Private Cloud
4 1 (2.08%) Data Centre
4 1 (2.08%) Enterprise Cloud
4 1 (2.08%) Greenfield Project
4 1 (2.08%) iPad
Operating Systems
1 16 (33.33%) Windows
2 8 (16.67%) Windows Server
3 6 (12.50%) Windows 7
3 6 (12.50%) Windows 8
4 1 (2.08%) Linux
4 1 (2.08%) Red Hat Enterprise Linux
4 1 (2.08%) Unix
4 1 (2.08%) Windows Server 2003
4 1 (2.08%) Windows Server 2008
4 1 (2.08%) Windows Server 2012
Processes & Methodologies
1 25 (52.08%) Service Delivery
2 24 (50.00%) ITIL
3 12 (25.00%) Problem Management
3 12 (25.00%) Service Management
4 7 (14.58%) Server Hardening
4 7 (14.58%) SIEM
5 6 (12.50%) Patch Management
5 6 (12.50%) Project Management
5 6 (12.50%) Security Management
5 6 (12.50%) Workflow
6 5 (10.42%) Business Intelligence
6 5 (10.42%) Incident Management
7 4 (8.33%) Agile Software Development
7 4 (8.33%) CRM
7 4 (8.33%) Document Management
7 4 (8.33%) People Management
7 4 (8.33%) Stakeholder Management
8 3 (6.25%) Application Performance Monitoring
8 3 (6.25%) Case Management
8 3 (6.25%) DevOps
Programming Languages
1 6 (12.50%) PowerShell
2 1 (2.08%) SQL
Qualifications
1 4 (8.33%) Degree
1 4 (8.33%) MCSE
1 4 (8.33%) Microsoft Certification
2 3 (6.25%) SC Cleared
2 3 (6.25%) Security Cleared
3 2 (4.17%) ITIL Certification
4 1 (2.08%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 17 (35.42%) SLA
System Software
1 19 (39.58%) Active Directory
2 10 (20.83%) Hyper-V
3 6 (12.50%) Terminal Services
3 6 (12.50%) Virtual Machines
4 3 (6.25%) VMware Infrastructure
5 2 (4.17%) Virtual Servers
6 1 (2.08%) vSphere
Systems Management
1 2 (4.17%) Tivoli Storage Manager
2 1 (2.08%) SCCM
Vendors
1 11 (22.92%) Microsoft
2 6 (12.50%) CheckPoint
2 6 (12.50%) Wyse
3 5 (10.42%) VMware
4 3 (6.25%) AppDynamics
4 3 (6.25%) Dynatrace
4 3 (6.25%) Xerox
5 2 (4.17%) Cisco
5 2 (4.17%) Citrix
5 2 (4.17%) NEC
6 1 (2.08%) Red Hat
6 1 (2.08%) ServiceNow