The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 26 May 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
North West / Merseyside
3 months to
26 May 2017
Same period 2016 Same period 2015
Rank 57 37 43
Rank change year-on-year -20 +6  
Permanent jobs citing Service Delivery 10 15 13
As % of all permanent IT jobs advertised in Merseyside 1.89% 3.76% 2.71%
As % of the Processes & Methodologies category 2.12% 4.62% 3.07%
Number of salaries quoted 7 12 12
Median salary £31,000 £41,000 £50,000
Median salary % change year-on-year -24.39% -18.00%  
90% offered a salary of more than £28,600 £27,650 £20,900
10% offered a salary of more than £59,500 £54,000 £54,500
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year -5.55% -  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process and methodology skills.

Process & Methodology Skills
Merseyside
Permanent job vacancies with a requirement for process and methodology skills 471 325 423
As % of all permanent IT job vacancies advertised in Merseyside 89.20% 81.45% 88.13%
Number of salaries quoted 333 262 297
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £30,000 £30,000 £29,000
10% offered a salary of more than £52,500 £57,500 £60,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Delivery
Job Vacancy Trend in Merseyside

The job posting trend of jobs advertised in Merseyside citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Merseyside

Service Delivery
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Merseyside.

Salary trend for Service Delivery in Merseyside

Service Delivery
Salary Histogram in Merseyside

The salary distribution of IT jobs citing Service Delivery in Merseyside over the 3 months to 26 May 2017.

Salary histogram for Service Delivery in Merseyside

Service Delivery
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Merseyside region over the 3 months to 26 May 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -10 7 £38,250 -4.37% 2
St Helens -5 3 £31,000 -31.11%
Service Delivery
North West

For the 6 months to 26 May 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for Service Delivery.

1 9 (47.37%) Microsoft
2 8 (42.11%) ITIL
2 8 (42.11%) Windows
3 7 (36.84%) Active Directory
3 7 (36.84%) Finance
4 6 (31.58%) DHCP
4 6 (31.58%) DNS
4 6 (31.58%) Web Services
4 6 (31.58%) Windows Server 2008
4 6 (31.58%) Windows Server
5 5 (26.32%) Exchange Server 2010
5 5 (26.32%) Hyper-V
5 5 (26.32%) MS Exchange
6 4 (21.05%) Internet
6 4 (21.05%) SAN
6 4 (21.05%) Microsoft Office
6 4 (21.05%) Windows XP
6 4 (21.05%) XML
6 4 (21.05%) Migration
6 4 (21.05%) VMware
6 4 (21.05%) Management Information System
6 4 (21.05%) Windows 7
6 4 (21.05%) VMware Infrastructure
6 4 (21.05%) VLAN
6 4 (21.05%) Data Migration
6 4 (21.05%) Exchange Server 2007
6 4 (21.05%) Server Virtualisation
7 3 (15.79%) Asset Management
7 3 (15.79%) Service Management
7 3 (15.79%) Configuration Management

Service Delivery
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (26.32%) Exchange Server 2010
1 5 (26.32%) MS Exchange
2 4 (21.05%) Exchange Server 2007
3 1 (5.26%) Exchange Server 2013
3 1 (5.26%) SharePoint
3 1 (5.26%) SharePoint 2013
3 1 (5.26%) Skype for Business
Applications
1 4 (21.05%) Microsoft Office
2 2 (10.53%) Microsoft Excel
3 1 (5.26%) Microsoft PowerPoint
3 1 (5.26%) Spreadsheet
Business Applications
1 1 (5.26%) Remedy ITSM
Cloud Services
1 2 (10.53%) Microsoft Azure
2 1 (5.26%) Office 365
Communications & Networking
1 6 (31.58%) DHCP
1 6 (31.58%) DNS
2 4 (21.05%) Internet
2 4 (21.05%) SAN
2 4 (21.05%) VLAN
3 3 (15.79%) LAN
3 3 (15.79%) WAN
4 1 (5.26%) ISDN
4 1 (5.26%) PABX
4 1 (5.26%) Wireless
Database & Business Intelligence
1 1 (5.26%) Data Warehouse
General
1 7 (36.84%) Finance
2 2 (10.53%) Advertising
2 2 (10.53%) Back Office
2 2 (10.53%) Banking
2 2 (10.53%) Manufacturing
3 1 (5.26%) Telecoms
Job Titles
1 9 (47.37%) Analyst
2 5 (26.32%) IT Manager
3 4 (21.05%) Infrastructure Analyst
3 4 (21.05%) Infrastructure Support
3 4 (21.05%) Infrastructure Support Analyst
3 4 (21.05%) IT Analyst
3 4 (21.05%) IT Infrastructure Analyst
3 4 (21.05%) IT Support
3 4 (21.05%) IT Support Analyst
3 4 (21.05%) Support Analyst
4 2 (10.53%) 1st Line Service Desk Analyst
4 2 (10.53%) Business Manager
4 2 (10.53%) Business Relationship Manager
4 2 (10.53%) Configuration Analyst
4 2 (10.53%) IT Project Manager
4 2 (10.53%) IT Relationships Manager
4 2 (10.53%) Project Manager
4 2 (10.53%) Relationships Manager
4 2 (10.53%) Service Desk Analyst
4 2 (10.53%) Wintel Analyst
Libraries, Frameworks & Software Standards
1 6 (31.58%) Web Services
2 4 (21.05%) XML
3 2 (10.53%) .NET
4 1 (5.26%) Flash
Miscellaneous
1 4 (21.05%) Management Information System
2 2 (10.53%) CMDB
3 1 (5.26%) Analytical Skills
3 1 (5.26%) Smart Meter
3 1 (5.26%) Video Conferencing
Operating Systems
1 8 (42.11%) Windows
2 6 (31.58%) Windows Server
2 6 (31.58%) Windows Server 2008
3 4 (21.05%) Windows 7
3 4 (21.05%) Windows XP
4 2 (10.53%) Windows Server 2003
Processes & Methodologies
1 8 (42.11%) ITIL
2 4 (21.05%) Data Migration
2 4 (21.05%) Migration
2 4 (21.05%) Server Virtualisation
3 3 (15.79%) Asset Management
3 3 (15.79%) Business Intelligence
3 3 (15.79%) Configuration Management
3 3 (15.79%) Service Management
3 3 (15.79%) Stakeholder Management
4 2 (10.53%) Demand Management
4 2 (10.53%) Internal Audit
4 2 (10.53%) IT Strategy
4 2 (10.53%) ITIL V3
4 2 (10.53%) Patch Management
4 2 (10.53%) Programme Management
4 2 (10.53%) Project Management
4 2 (10.53%) Risk Management
5 1 (5.26%) Line Management
5 1 (5.26%) Mentoring
5 1 (5.26%) Root Cause Analysis
Programming Languages
1 2 (10.53%) C#
1 2 (10.53%) SQL
2 1 (5.26%) VB
2 1 (5.26%) VBA
Qualifications
1 2 (10.53%) Degree
1 2 (10.53%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (10.53%) SLA
2 1 (5.26%) Data Quality
System Software
1 7 (36.84%) Active Directory
2 5 (26.32%) Hyper-V
3 4 (21.05%) VMware Infrastructure
Vendors
1 9 (47.37%) Microsoft
2 4 (21.05%) VMware
3 1 (5.26%) Oracle
3 1 (5.26%) Remedy
3 1 (5.26%) ServiceNow
Liverpool
University of Exeter
Salary: £50,000 - £60,000 per year
Posted: 21 days ago