Period
to 10 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 10 December 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
North West > Merseyside
6 months to
10 Dec 2018
Same period 2017 Same period 2016
Rank 54 59 54
Rank change year-on-year +5 -5 -16
Permanent jobs citing Service Delivery 23 31 52
As % of all permanent IT jobs advertised in Merseyside 2.95% 3.21% 3.98%
As % of the Processes & Methodologies category 3.24% 3.47% 4.38%
Number of salaries quoted 20 35 36
Merseyside median annual salary £43,000 £62,500 £43,349
Median salary % change year-on-year -31.20% +44.18% -17.43%
10th Percentile £35,681 £31,250 £25,625
90th Percentile £67,000 £110,000 £80,000
North West median annual salary £45,000 £50,000 £45,000
% change year-on-year -10.00% +11.11% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process or methodology skills.

All Process and Methodology Skills
Merseyside
Permanent vacancies with a requirement for process or methodology skills 709 893 1,186
As % of all permanent IT jobs advertised in Merseyside 90.90% 92.54% 90.88%
Number of salaries quoted 552 688 791
Merseyside median annual salary £40,000 £40,000 £40,000
10th Percentile £26,250 £26,250 £26,250
90th Percentile £60,000 £65,000 £57,500
North West median annual salary £45,000 £43,000 £40,000
% change year-on-year +4.65% +7.50% -

Service Delivery
Job Vacancy Trend in Merseyside

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Merseyside.

Job vacancy trend for Service Delivery in Merseyside

Service Delivery
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Merseyside.

Salary trend for Service Delivery in Merseyside

Service Delivery
Salary Histogram in Merseyside

The salary distribution of IT jobs citing Service Delivery in Merseyside over the 6 months to 10 December 2018.

Salary histogram for Service Delivery in Merseyside

Service Delivery
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Merseyside region over the 6 months to 10 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +2 18 £44,000 -41.33% 1
Southport - 5 £40,500 - 2
Service Delivery
North West

For the 6 months to 10 December 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Merseyside region with a requirement for Service Delivery.

1 9 (39.13%) Windows
2 8 (34.78%) ITIL
2 8 (34.78%) Active Directory
2 8 (34.78%) Finance
2 8 (34.78%) Windows Server
3 7 (30.43%) VMware
4 6 (26.09%) Business Continuity
4 6 (26.09%) Citrix
4 6 (26.09%) IT Strategy
4 6 (26.09%) Supplier Management
4 6 (26.09%) NAS
5 5 (21.74%) IT Governance
5 5 (21.74%) VoIP
6 4 (17.39%) Project Management
6 4 (17.39%) Service Management
6 4 (17.39%) Law
6 4 (17.39%) VMware Workstation
6 4 (17.39%) Microsoft Certification
6 4 (17.39%) Microsoft
6 4 (17.39%) SAN
6 4 (17.39%) XenApp
6 4 (17.39%) XenServer
6 4 (17.39%) XenDesktop
6 4 (17.39%) Office 365
6 4 (17.39%) Software Deployment
7 3 (13.04%) Continuous Improvement
7 3 (13.04%) Creative Thinking
7 3 (13.04%) Problem-Solving
7 3 (13.04%) Microsoft Office
7 3 (13.04%) Configuration Management

Service Delivery
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) Exchange Server 2010
1 2 (8.70%) MS Exchange
1 2 (8.70%) SharePoint
2 1 (4.35%) Apache
2 1 (4.35%) nginx
Applications
1 3 (13.04%) Microsoft Office
2 1 (4.35%) Microsoft Excel
2 1 (4.35%) MS Visio
Cloud Services
1 4 (17.39%) Office 365
2 2 (8.70%) Microsoft Azure
Communications & Networking
1 6 (26.09%) NAS
2 5 (21.74%) VoIP
3 4 (17.39%) SAN
4 2 (8.70%) DNS
4 2 (8.70%) Firewall
4 2 (8.70%) Internet
4 2 (8.70%) LAN
4 2 (8.70%) TCP/IP
4 2 (8.70%) WAN
4 2 (8.70%) Wireless
Database & Business Intelligence
1 1 (4.35%) PostgreSQL
Development Applications
1 1 (4.35%) Hudson
1 1 (4.35%) Jenkins
General
1 8 (34.78%) Finance
2 4 (17.39%) Law
3 2 (8.70%) Banking
Job Titles
1 5 (21.74%) Analyst
1 5 (21.74%) Citrix Engineer
2 4 (17.39%) Head of Delivery
2 4 (17.39%) Head of Service Delivery
2 4 (17.39%) Infrastructure Analyst
2 4 (17.39%) XenServer Engineer
3 3 (13.04%) Head of IT
4 2 (8.70%) Delivery Manager
4 2 (8.70%) Desktop Manager
4 2 (8.70%) Infrastructure Support
4 2 (8.70%) Infrastructure Support Analyst
4 2 (8.70%) IT Manager
4 2 (8.70%) IT Services Delivery Manager
4 2 (8.70%) IT Services Manager
4 2 (8.70%) Service Manager
4 2 (8.70%) Services Delivery Manager
4 2 (8.70%) Support Analyst
4 2 (8.70%) Technical Engineer
5 1 (4.35%) Support Manager
5 1 (4.35%) Unix Specialist
Libraries, Frameworks & Software Standards
1 2 (8.70%) Middleware
2 1 (4.35%) LAPP Stack
2 1 (4.35%) Node.js
Miscellaneous
1 2 (8.70%) Clustering
1 2 (8.70%) Data Centre
1 2 (8.70%) Fat Client
1 2 (8.70%) Smartphone
1 2 (8.70%) Thin Client
2 1 (4.35%) Management Information System
2 1 (4.35%) Mobile App
Operating Systems
1 9 (39.13%) Windows
2 8 (34.78%) Windows Server
3 1 (4.35%) CentOS
3 1 (4.35%) Linux
3 1 (4.35%) Red Hat Enterprise Linux
3 1 (4.35%) Unix
Processes & Methodologies
1 8 (34.78%) ITIL
2 6 (26.09%) Business Continuity
2 6 (26.09%) IT Strategy
2 6 (26.09%) Supplier Management
3 5 (21.74%) IT Governance
4 4 (17.39%) Project Management
4 4 (17.39%) Service Management
4 4 (17.39%) Software Deployment
5 3 (13.04%) Configuration Management
5 3 (13.04%) Continuous Improvement
5 3 (13.04%) Creative Thinking
5 3 (13.04%) Problem-Solving
6 2 (8.70%) Change Management
6 2 (8.70%) Coaching
6 2 (8.70%) Disaster Recovery
6 2 (8.70%) Mentoring
6 2 (8.70%) Network Management
6 2 (8.70%) Server Management
6 2 (8.70%) Storage Management
6 2 (8.70%) Translating Business Requirements
Programming Languages
1 1 (4.35%) Bash Shell
1 1 (4.35%) Perl
1 1 (4.35%) PHP
1 1 (4.35%) PowerShell
1 1 (4.35%) Ruby
1 1 (4.35%) SQL
Qualifications
1 4 (17.39%) Microsoft Certification
2 2 (8.70%) CCNA
2 2 (8.70%) CCNP
2 2 (8.70%) Cisco Certification
2 2 (8.70%) ITIL Certification
2 2 (8.70%) MCDST
2 2 (8.70%) MCSA
2 2 (8.70%) MCSE
3 1 (4.35%) MCP
Quality Assurance & Compliance
1 2 (8.70%) SLA
System Software
1 8 (34.78%) Active Directory
2 4 (17.39%) VMware Workstation
2 4 (17.39%) XenApp
2 4 (17.39%) XenDesktop
2 4 (17.39%) XenServer
3 2 (8.70%) Hyper-V
3 2 (8.70%) Microsoft App-V
3 2 (8.70%) VMware Infrastructure
4 1 (4.35%) Varnish
Systems Management
1 1 (4.35%) Grafana
1 1 (4.35%) Graphite
1 1 (4.35%) HAProxy
1 1 (4.35%) Nagios
1 1 (4.35%) Opscode Chef
1 1 (4.35%) Puppet
1 1 (4.35%) SCCM
Vendors
1 7 (30.43%) VMware
2 6 (26.09%) Citrix
3 4 (17.39%) Microsoft
4 2 (8.70%) SolarWinds
5 1 (4.35%) Red Hat
5 1 (4.35%) Salesforce.com