Period
to 24 October 2017

The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 24 October 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
North West > Merseyside
6 months to
24 Oct 2017
Same period 2016 Same period 2015
Rank 53 47 36
Rank change year-on-year -6 -11 +38
Permanent jobs citing Service Delivery 36 55 54
As % of all permanent IT jobs advertised in Merseyside 3.62% 4.49% 5.88%
As % of the Processes & Methodologies category 4.02% 5.11% 6.72%
Number of salaries quoted 34 45 40
Merseyside median annual salary £75,000 £45,000 £52,500
Median salary % change year-on-year +66.67% -14.29% +10.53%
10th Percentile £36,750 £31,250 £37,000
90th Percentile £110,000 £80,000 £70,000
North West median annual salary £45,000 £45,000 £45,000

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process or methodology skills.

All Process and Methodology Skills
Merseyside
Permanent vacancies with a requirement for process or methodology skills 895 1076 804
As % of all permanent IT jobs advertised in Merseyside 89.95% 87.84% 87.58%
Number of salaries quoted 652 728 605
Merseyside median annual salary £40,000 £40,000 £40,000
10th Percentile £27,500 £26,250 £25,500
90th Percentile £66,225 £57,500 £64,600
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +1.27%

Service Delivery
Job Vacancy Trend in Merseyside

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Merseyside.

Job vacancy trend for Service Delivery in Merseyside

Service Delivery
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Merseyside.

Salary trend for Service Delivery in Merseyside

Service Delivery
Salary Histogram in Merseyside

The salary distribution of IT jobs citing Service Delivery in Merseyside over the 6 months to 24 October 2017.

Salary histogram for Service Delivery in Merseyside

Service Delivery
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Merseyside region over the 6 months to 24 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +11 30 £75,000 +76.47%
Wirral +1 3 £29,000 -42.00%
Bootle -3 1 £32,500 -59.38%
Service Delivery
North West

For the 6 months to 24 October 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for Service Delivery.

1 13 (36.11%) Finance
2 9 (25.00%) Strategic Thinking
3 8 (22.22%) Virtual Team
3 8 (22.22%) Manufacturing
3 8 (22.22%) Back Office
3 8 (22.22%) Stakeholder Management
3 8 (22.22%) Time Management
4 7 (19.44%) Degree
4 7 (19.44%) Service Management
4 7 (19.44%) Windows
4 7 (19.44%) Active Directory
4 7 (19.44%) SAN
4 7 (19.44%) Windows Server
5 6 (16.67%) Server Patching
5 6 (16.67%) Data Centre
5 6 (16.67%) NAS
5 6 (16.67%) Root Cause Analysis
5 6 (16.67%) Data Analytics
5 6 (16.67%) Windows Server 2012
5 6 (16.67%) Analytics
5 6 (16.67%) Data Strategy
5 6 (16.67%) ITIL
5 6 (16.67%) Disaster Recovery
5 6 (16.67%) VMware
5 6 (16.67%) Risk Management
5 6 (16.67%) Wi-Fi
5 6 (16.67%) Artificial Intelligence
5 6 (16.67%) Problem Management
5 6 (16.67%) Release Management
5 6 (16.67%) Technical Architecture

Service Delivery
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.78%) MS Exchange
Applications
1 1 (2.78%) Microsoft Project
1 1 (2.78%) MS Visio
Communications & Networking
1 7 (19.44%) SAN
2 6 (16.67%) NAS
2 6 (16.67%) Wi-Fi
3 1 (2.78%) Cisco Nexus
3 1 (2.78%) Intranet
General
1 13 (36.11%) Finance
2 8 (22.22%) Back Office
2 8 (22.22%) Manufacturing
3 4 (11.11%) Banking
4 2 (5.56%) Investment Banking
5 1 (2.78%) Advertising
5 1 (2.78%) Retail
Job Titles
1 7 (19.44%) Business Manager
1 7 (19.44%) Chief Technology Officer
2 6 (16.67%) 3rd Line Engineer
2 6 (16.67%) 3rd Line Infrastructure Engineer
2 6 (16.67%) Active Directory Engineer
2 6 (16.67%) Business Relationship Manager
2 6 (16.67%) Head of IT
2 6 (16.67%) Infrastructure Engineer
2 6 (16.67%) IT Manager
2 6 (16.67%) Relationships Manager
2 6 (16.67%) Senior Active Directory Engineer
2 6 (16.67%) Senior Infrastructure Engineer
2 6 (16.67%) Senior Storage Engineer
2 6 (16.67%) Senior VMware Engineer
2 6 (16.67%) Storage Engineer
2 6 (16.67%) VMware Engineer
3 5 (13.89%) IT Relationships Manager
4 4 (11.11%) Service Manager
5 3 (8.33%) Delivery Manager
5 3 (8.33%) Services Delivery Manager
Miscellaneous
1 8 (22.22%) Virtual Team
2 6 (16.67%) Data Centre
3 3 (8.33%) NHS
4 2 (5.56%) Analytical Skills
4 2 (5.56%) FMCG
5 1 (2.78%) Clustering
5 1 (2.78%) CMDB
5 1 (2.78%) Management Information System
Operating Systems
1 7 (19.44%) Windows
1 7 (19.44%) Windows Server
2 6 (16.67%) Windows Server 2008
2 6 (16.67%) Windows Server 2012
Processes & Methodologies
1 9 (25.00%) Strategic Thinking
2 8 (22.22%) Stakeholder Management
2 8 (22.22%) Time Management
3 7 (19.44%) Service Management
4 6 (16.67%) Analytics
4 6 (16.67%) Artificial Intelligence
4 6 (16.67%) Data Analytics
4 6 (16.67%) Data Strategy
4 6 (16.67%) Disaster Recovery
4 6 (16.67%) ITIL
4 6 (16.67%) Problem Management
4 6 (16.67%) Release Management
4 6 (16.67%) Risk Management
4 6 (16.67%) Root Cause Analysis
4 6 (16.67%) Server Patching
4 6 (16.67%) Technical Architecture
5 5 (13.89%) Business Intelligence
5 5 (13.89%) Demand Management
5 5 (13.89%) ITIL V3
6 4 (11.11%) Change Management
Qualifications
1 7 (19.44%) Degree
2 1 (2.78%) CCNA
2 1 (2.78%) Cisco Certification
2 1 (2.78%) ITIL Certification
Quality Assurance & Compliance
1 4 (11.11%) SLA
2 1 (2.78%) PCI DSS
System Software
1 7 (19.44%) Active Directory
2 1 (2.78%) Hyper-V
Systems Management
1 1 (2.78%) Failover Clustering
1 1 (2.78%) SCVMM
Vendors
1 6 (16.67%) VMware
2 1 (2.78%) Cisco
2 1 (2.78%) Microsoft
2 1 (2.78%) Oracle
2 1 (2.78%) SAP