Customer Insight Job Trends in Merseyside

Customer Insight
North West > Merseyside

The table below provides summary statistics and salary benchmarking for jobs advertised in Merseyside requiring Customer Insight skills. It covers permanent job vacancies from the 6 months leading up to 13 December 2025, with comparisons to the same periods in the previous two years.

6 months to
13 Dec 2025
Same period 2024 Same period 2023
Rank 54 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Insight 4 0 0
As % of all permanent jobs in Merseyside 0.64% - -
As % of the Processes & Methodologies category 0.77% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £66,250 - -
Median annual salary (50th Percentile) £72,500 - -
75th Percentile £78,750 - -
90th Percentile - - -
North West median annual salary £72,500 £43,500 £39,016
% change year-on-year +66.67% +11.49% -30.83%

All Process and Methodology Skills
Merseyside

Customer Insight falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Merseyside.

Permanent vacancies with a requirement for process or methodology skills 522 522 392
As % of all permanent jobs advertised in Merseyside 83.92% 83.79% 93.11%
Number of salaries quoted 297 284 267
10th Percentile £28,250 £31,250 £31,150
25th Percentile £33,500 £35,000 £38,019
Median annual salary (50th Percentile) £50,000 £45,000 £48,000
Median % change year-on-year +11.11% -6.25% +1.05%
75th Percentile £60,000 £65,000 £62,500
90th Percentile £70,000 £75,000 £77,500
North West median annual salary £50,000 £51,369 £55,000
% change year-on-year -2.67% -6.60% +2.33%

Customer Insight
Job Vacancy Trend in Merseyside

Historical trend showing the proportion of permanent IT job postings citing Customer Insight relative to all permanent IT jobs advertised in Merseyside.

Customer Insight job vacancy trend in Merseyside

Customer Insight
Salary Trend in Merseyside

Salary distribution trend for jobs in Merseyside citing Customer Insight.

Salary distribution trend for jobs in Merseyside citing Customer Insight

Customer Insight
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Insight within the Merseyside region over the 6 months to 13 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Liverpool - 4 £72,500 - 1
Customer Insight
North West

Customer Insight
Co-Occurring Skills & Capabilities in Merseyside by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (25.00%) Microsoft Excel
Cloud Services
1 2 (50.00%) Power Platform
2 1 (25.00%) Azure
2 1 (25.00%) Azure Data Factory
2 1 (25.00%) Azure Synapse Analytics
Database & Business Intelligence
1 2 (50.00%) Power BI
2 1 (25.00%) Azure SQL Database
2 1 (25.00%) SQL Server
2 1 (25.00%) SQL Server Reporting Services
General
1 4 (100.00%) Analytical Skills
1 4 (100.00%) Finance
2 3 (75.00%) Presentation Skills
2 3 (75.00%) Social Skills
3 2 (50.00%) Public Sector
Job Titles
1 2 (50.00%) Architect
1 2 (50.00%) Solutions Architect
2 1 (25.00%) Analyst
2 1 (25.00%) Business Manager
2 1 (25.00%) Data Analyst
2 1 (25.00%) Insight Manager
2 1 (25.00%) Senior
2 1 (25.00%) Senior Analyst
2 1 (25.00%) Senior Data Analyst
Miscellaneous
1 2 (50.00%) Self-Motivation
1 2 (50.00%) Virtual Team
2 1 (25.00%) Analytical Mindset
Processes & Methodologies
1 4 (100.00%) Analytics
2 3 (75.00%) AI
2 3 (75.00%) Continuous Improvement
2 3 (75.00%) Decision-Making
2 3 (75.00%) Problem-Solving
3 2 (50.00%) B2B
3 2 (50.00%) Business Development
3 2 (50.00%) Business Intelligence
3 2 (50.00%) Creative Problem-Solving
3 2 (50.00%) Customer Experience
3 2 (50.00%) Due Diligence
3 2 (50.00%) Financial Modelling
3 2 (50.00%) Project Management
3 2 (50.00%) Strategic Thinking
3 2 (50.00%) Technical Architecture
3 2 (50.00%) Visualisation
4 1 (25.00%) Data Analytics
4 1 (25.00%) Process Improvement
4 1 (25.00%) Visual Analytics
4 1 (25.00%) WFM
Programming Languages
1 2 (50.00%) SQL
2 1 (25.00%) Data Analysis Expressions
2 1 (25.00%) Python
2 1 (25.00%) R
Qualifications
1 1 (25.00%) Six Sigma Green Belt
Quality Assurance & Compliance
1 1 (25.00%) Actionable Recommendations