Customer Insight Jobs in the North West

Customer Insight
England > North West

The table below provides summary statistics for permanent job vacancies advertised in the North West requiring Customer Insight skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Insight over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 275 281 200
Rank change year-on-year +6 -81 +118
Permanent jobs citing Customer Insight 14 10 94
As % of all permanent jobs advertised in the North West 0.18% 0.096% 1.25%
As % of the Processes & Methodologies category 0.19% 0.12% 1.31%
Number of salaries quoted 0 3 5
10th Percentile - - -
25th Percentile - £30,125 £22,500
Median annual salary (50th Percentile) - £31,750 £38,903
Median % change year-on-year - -18.39% -14.88%
75th Percentile - £33,375 £39,926
90th Percentile - - £66,404
England median annual salary £47,500 £60,000 £60,000
% change year-on-year -20.83% - +9.09%

All Process and Methodology Skills
North West

Customer Insight falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North West.

Permanent vacancies with a requirement for process or methodology skills 7,516 8,426 7,175
As % of all permanent jobs advertised in the North West 95.78% 80.99% 95.42%
Number of salaries quoted 3,815 6,336 3,833
10th Percentile £25,480 £27,500 £31,250
25th Percentile £40,000 £37,500 £41,250
Median annual salary (50th Percentile) £50,055 £50,000 £55,000
Median % change year-on-year +0.11% -9.09% +4.76%
75th Percentile £61,000 £65,000 £70,000
90th Percentile £76,840 £80,000 £81,250
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Customer Insight
Job Vacancy Trend in the North West

Job postings citing Customer Insight as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Customer Insight in the North West

Customer Insight
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Customer Insight in the North West.

Salary trend for Customer Insight in the North West

Customer Insight
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Insight within the North West region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +62 9 - - 8
Merseyside - 5 - - 2
Customer Insight
England

Customer Insight
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (28.57%) IBM Domino
Applications
1 1 (7.14%) Chatbot
Cloud Services
1 5 (35.71%) Google Analytics
2 3 (21.43%) SaaS
Database & Business Intelligence
1 4 (28.57%) Mixpanel
General
1 8 (57.14%) Marketing
2 4 (28.57%) Pharmaceutical
2 4 (28.57%) Social Skills
3 3 (21.43%) Health Technology
4 2 (14.29%) Finance
Job Titles
1 4 (28.57%) User Experience Researcher
2 3 (21.43%) Marketing Executive
3 1 (7.14%) Product Manager
3 1 (7.14%) Product Owner
3 1 (7.14%) Senior
3 1 (7.14%) Senior Manager
3 1 (7.14%) Senior Product Manager
Libraries, Frameworks & Software Standards
1 1 (7.14%) Next.js
Miscellaneous
1 4 (28.57%) Digital Media
1 4 (28.57%) NHS
2 1 (7.14%) Product Ownership
Processes & Methodologies
1 9 (64.29%) Analytics
1 9 (64.29%) Decision-Making
2 8 (57.14%) Product Strategy
3 7 (50.00%) User Experience
4 5 (35.71%) UX Design
5 4 (28.57%) Actionable Insight
5 4 (28.57%) Behavioural Analytics
5 4 (28.57%) Co-Creation
5 4 (28.57%) Critical Thinking
5 4 (28.57%) Data-Driven Decision Making
5 4 (28.57%) Project Delivery
5 4 (28.57%) Qualitative Research
5 4 (28.57%) Quantitative Research
5 4 (28.57%) SEO
5 4 (28.57%) Usability Testing
5 4 (28.57%) UX Research
6 3 (21.43%) Customer Retention
6 3 (21.43%) Sales Enablement
6 3 (21.43%) Strategic Thinking
6 3 (21.43%) Value Proposition
Programming Languages
1 1 (7.14%) SQL
Qualifications
1 8 (57.14%) Degree
Vendors
1 5 (35.71%) Google
1 5 (35.71%) Hotjar