Help Desk Support Jobs in Merseyside

Help Desk Support
North West > Merseyside

The median Help Desk Support salary in Merseyside is £27,000 per year, according to job vacancies posted during the 6 months leading to 8 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
8 May 2025		 Same period 2024 Same period 2023
Rank 46 91 -
Rank change year-on-year +45 - -
Permanent jobs requiring a Help Desk Support 8 3 0
As % of all permanent jobs advertised in Merseyside 1.84% 0.23% -
As % of the Job Titles category 2.42% 0.24% -
Number of salaries quoted 8 3 0
10th Percentile - - -
25th Percentile £24,250 £25,750 -
Median annual salary (50th Percentile) £27,000 £26,500 -
Median % change year-on-year +1.89% - -
75th Percentile - £27,250 -
90th Percentile - - -
North West median annual salary £26,500 £24,000 -
% change year-on-year +10.42% - -

All Permanent IT Job Vacancies
Merseyside

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Merseyside. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Merseyside with a recognized job title 330 1,234 869
% of permanent jobs with a recognized job title 75.86% 94.63% 79.80%
Number of salaries quoted 196 859 445
10th Percentile £26,250 £25,400 £26,750
25th Percentile £31,250 £32,500 £36,250
Median annual salary (50th Percentile) £45,000 £42,132 £45,000
Median % change year-on-year +6.81% -6.37% -5.26%
75th Percentile £61,250 £57,500 £60,000
90th Percentile £77,250 £77,500 £70,600
North West median annual salary £50,055 £50,000 £55,000
% change year-on-year +0.11% -9.09% +4.76%

Help Desk Support
Job Vacancy Trend in Merseyside

Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for Help Desk Support in Merseyside

Help Desk Support
Salary Trend in Merseyside

3-month moving average salary quoted in jobs citing Help Desk Support in Merseyside.

Salary trend for Help Desk Support in Merseyside

Help Desk Support Skill Set
Top 11 Co-occurring Skills and Capabilities in Merseyside

For the 6 months to 8 May 2025, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Merseyside region featuring Help Desk Support in the job title.

1 5 (62.50%) Microsoft
1 5 (62.50%) Wi-Fi
1 5 (62.50%) Microsoft Office
1 5 (62.50%) Windows
1 5 (62.50%) LAN
2 3 (37.50%) SLA
2 3 (37.50%) Retail
2 3 (37.50%) SaaS
2 3 (37.50%) Problem-Solving
2 3 (37.50%) Customer Experience
2 3 (37.50%) Customer Service

Help Desk Support Skill Set
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (62.50%) Microsoft Office
Cloud Services
1 3 (37.50%) SaaS
Communications & Networking
1 5 (62.50%) LAN
1 5 (62.50%) Wi-Fi
General
1 3 (37.50%) Retail
Operating Systems
1 5 (62.50%) Windows
Processes & Methodologies
1 3 (37.50%) Customer Experience
1 3 (37.50%) Customer Service
1 3 (37.50%) Problem-Solving
Quality Assurance & Compliance
1 3 (37.50%) SLA
Vendors
1 5 (62.50%) Microsoft
15 Help Desk Support jobs in England