The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
North West / Merseyside
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 55 52 37
Rank change year-on-year -3 -15  
Permanent jobs citing SLA 7 9 22
As % of all permanent IT jobs advertised in Merseyside 1.30% 1.94% 4.26%
As % of the Quality Assurance & Compliance category 15.56% 23.08% 36.67%
Number of salaries quoted 4 3 11
Median salary £24,750 £45,000 £60,000
Median salary % change year-on-year -45.00% -25.00%  
90% offered a salary of more than £20,800 £27,400 £29,000
10% offered a salary of more than £41,650 £53,000 £70,000
UK excluding London median salary £36,000 £34,000 £34,090
% change year-on-year +5.88% -0.26%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Merseyside
Permanent job vacancies with a requirement for quality assurance and compliance skills 45 39 60
As % of all permanent IT job vacancies advertised in Merseyside 8.38% 8.41% 11.61%
Number of salaries quoted 31 25 31
Median salary £35,000 £43,750 £57,500
Median salary % change year-on-year -20.00% -23.91%  
90% offered a salary of more than £25,300 £31,000 £32,500
10% offered a salary of more than £41,350 £60,000 £58,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

SLA
Job Vacancy Trend in Merseyside

The job posting trend of jobs advertised in Merseyside citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in Merseyside

SLA
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Merseyside.

Salary trend for SLA in Merseyside

SLA
Salary Histogram in Merseyside

The salary distribution of IT jobs citing SLA in Merseyside over the 3 months to 22 June 2017.

Salary histogram for SLA in Merseyside

SLA
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Merseyside region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -2 4 £21,500 -44.87% 4
SLA
North West

For the 6 months to 22 June 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for SLA.

1 13 (61.90%) ITIL
2 9 (42.86%) Windows
3 6 (28.57%) Active Directory
3 6 (28.57%) Citrix
4 5 (23.81%) Incident Management
4 5 (23.81%) Service Management
5 4 (19.05%) VMware
5 4 (19.05%) Agile Software Development
5 4 (19.05%) Microsoft
5 4 (19.05%) MS Exchange
5 4 (19.05%) Performance Management
5 4 (19.05%) Windows Server
6 3 (14.29%) SC Cleared
6 3 (14.29%) Security Cleared
6 3 (14.29%) Web Development
6 3 (14.29%) Hyper-V
6 3 (14.29%) NAS
6 3 (14.29%) Skype for Business
6 3 (14.29%) Data Quality
6 3 (14.29%) Root Cause Analysis
6 3 (14.29%) Windows Server 2012
6 3 (14.29%) Enterprise Software
6 3 (14.29%) Meraki
6 3 (14.29%) CRM
6 3 (14.29%) SharePoint
6 3 (14.29%) VPN
6 3 (14.29%) HP
6 3 (14.29%) EMC
6 3 (14.29%) Project Management
6 3 (14.29%) Cisco

SLA
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (19.05%) MS Exchange
2 3 (14.29%) SharePoint
2 3 (14.29%) Skype for Business
3 1 (4.76%) EPiServer
3 1 (4.76%) Exchange Server 2010
3 1 (4.76%) Exchange Server 2013
3 1 (4.76%) SharePoint 2013
3 1 (4.76%) Umbraco
Applications
1 1 (4.76%) Microsoft Office
Cloud Services
1 2 (9.52%) Office 365
2 1 (4.76%) Adobe Creative Cloud
Communications & Networking
1 3 (14.29%) Firewall
1 3 (14.29%) NAS
1 3 (14.29%) VLAN
1 3 (14.29%) VPN
2 1 (4.76%) DHCP
2 1 (4.76%) DNS
2 1 (4.76%) Remote Desktop
2 1 (4.76%) SAN
2 1 (4.76%) Skype
General
1 2 (9.52%) Law
1 2 (9.52%) Legal
2 1 (4.76%) Finance
Job Titles
1 9 (42.86%) Analyst
2 7 (33.33%) Service Analyst
2 7 (33.33%) Service Desk Analyst
3 3 (14.29%) IT Manager
3 3 (14.29%) Support Analyst
3 3 (14.29%) Support Team Leader
3 3 (14.29%) Team Leader
4 2 (9.52%) Architect
4 2 (9.52%) IT Services Manager
4 2 (9.52%) ITIL Service Analyst
4 2 (9.52%) ITIL Service Desk Analyst
4 2 (9.52%) Service Manager
4 2 (9.52%) Services Delivery Analyst
4 2 (9.52%) Solutions Architect
4 2 (9.52%) Web Architect
5 1 (4.76%) 2nd Line Support Analyst
5 1 (4.76%) IT Support
5 1 (4.76%) Service Desk Specialist
5 1 (4.76%) Service Desk Support
5 1 (4.76%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 1 (4.76%) Middleware
Miscellaneous
1 3 (14.29%) Enterprise Software
2 2 (9.52%) iPad
3 1 (4.76%) Client/Server
3 1 (4.76%) Data Centre
3 1 (4.76%) Management Information System
Operating Systems
1 9 (42.86%) Windows
2 4 (19.05%) Windows Server
3 3 (14.29%) Windows Server 2012
4 1 (4.76%) Mac OS
4 1 (4.76%) Windows 10
4 1 (4.76%) Windows 7
Processes & Methodologies
1 13 (61.90%) ITIL
2 5 (23.81%) Incident Management
2 5 (23.81%) Service Management
3 4 (19.05%) Agile Software Development
3 4 (19.05%) Performance Management
4 3 (14.29%) CRM
4 3 (14.29%) Disaster Recovery
4 3 (14.29%) Problem Management
4 3 (14.29%) Project Management
4 3 (14.29%) Root Cause Analysis
4 3 (14.29%) Web Development
5 2 (9.52%) Analytics
5 2 (9.52%) Asset Management
5 2 (9.52%) Case Management
5 2 (9.52%) Performance Monitoring
5 2 (9.52%) SEO
5 2 (9.52%) Service Delivery
5 2 (9.52%) Supplier Management
5 2 (9.52%) Time Management
5 2 (9.52%) Web Analytics
Programming Languages
1 2 (9.52%) C#
Qualifications
1 3 (14.29%) SC Cleared
1 3 (14.29%) Security Cleared
2 2 (9.52%) Degree
2 2 (9.52%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (14.29%) Data Quality
System Software
1 6 (28.57%) Active Directory
2 3 (14.29%) Hyper-V
3 2 (9.52%) VMware Infrastructure
3 2 (9.52%) XenApp
4 1 (4.76%) vSphere
Systems Management
1 1 (4.76%) SCCM
1 1 (4.76%) TeamSite
Vendors
1 6 (28.57%) Citrix
2 4 (19.05%) Microsoft
2 4 (19.05%) VMware
3 3 (14.29%) Cisco
3 3 (14.29%) EMC
3 3 (14.29%) HP
3 3 (14.29%) Meraki
4 2 (9.52%) Remedy
5 1 (4.76%) Adobe
5 1 (4.76%) AppSense
5 1 (4.76%) Google
5 1 (4.76%) RedDot
5 1 (4.76%) Sitecore
Liverpool, Merseyside
Randstad Strategic Accounts
Salary: £20000 - £25000 per annum
Posted: 9 hours ago
Liverpool, Merseyside
Searchability
Salary: £20000 - £25000 per annum
Posted: Yesterday
Liverpool, Merseyside
National Museums Liverpool
Salary: £21,534 per annum
Posted: Yesterday
Liverpool
Cathcart Associates
Salary: £18000 - £25000 per annum
Posted: 20 days ago