The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
North West / Merseyside
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 49 34 47
Rank change year-on-year -15 +13  
Permanent jobs citing SLA 14 27 12
As % of all permanent IT jobs advertised in Merseyside 2.47% 5.52% 2.43%
As % of the Quality Assurance & Compliance category 21.88% 42.86% 21.43%
Number of salaries quoted 8 12 10
Median salary £29,500 £25,250 £32,500
Median salary % change year-on-year +16.83% -22.30%  
90% offered a salary of more than £24,950 £23,000 £20,000
10% offered a salary of more than £85,000 £28,000 £34,000
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year -7.14% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Merseyside
Permanent job vacancies with a requirement for quality assurance and compliance skills 64 63 56
As % of all permanent IT job vacancies advertised in Merseyside 11.31% 12.88% 11.34%
Number of salaries quoted 46 43 49
Median salary £35,000 £35,000 £35,000
90% offered a salary of more than £27,500 £23,350 £25,000
10% offered a salary of more than £52,500 £42,500 £50,000
UK excluding London median salary £42,500 £44,000 £42,500
% change year-on-year -3.40% +3.52%  

SLA
Job Vacancy Trend in Merseyside

The job posting trend of jobs advertised in Merseyside citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in Merseyside

SLA
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Merseyside.

Salary trend for SLA in Merseyside

SLA
Salary Histogram in Merseyside

The salary distribution of IT jobs citing SLA in Merseyside over the 3 months to 28 March 2017.

Salary histogram for SLA in Merseyside

SLA
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Merseyside region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -7 12 £29,500 +22.91% 1
Wirral - 2 - -
SLA
North West

For the 6 months to 28 March 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for SLA.

1 20 (68.97%) ITIL
2 15 (51.72%) Windows
3 10 (34.48%) MS Exchange
3 10 (34.48%) Active Directory
4 8 (27.59%) Windows Server
5 7 (24.14%) Root Cause Analysis
5 7 (24.14%) Incident Management
5 7 (24.14%) Service Delivery
5 7 (24.14%) Microsoft
6 6 (20.69%) MS Excel
6 6 (20.69%) CRM
6 6 (20.69%) SharePoint
6 6 (20.69%) Remedy
6 6 (20.69%) Service Management
6 6 (20.69%) SC Cleared
6 6 (20.69%) Security Cleared
6 6 (20.69%) Enterprise Software
6 6 (20.69%) Skype for Business
7 5 (17.24%) Exchange Server 2010
7 5 (17.24%) ITIL V3
7 5 (17.24%) Data Quality
7 5 (17.24%) Exchange Server 2013
7 5 (17.24%) Performance Monitoring
7 5 (17.24%) Problem Management
7 5 (17.24%) Time Management
7 5 (17.24%) VMware
7 5 (17.24%) Citrix
7 5 (17.24%) Cisco
8 4 (13.79%) Law
8 4 (13.79%) Legal

SLA
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (34.48%) MS Exchange
2 6 (20.69%) SharePoint
2 6 (20.69%) Skype for Business
3 5 (17.24%) Exchange Server 2010
3 5 (17.24%) Exchange Server 2013
4 4 (13.79%) SharePoint 2013
5 2 (6.90%) GroupWise
Applications
1 6 (20.69%) MS Excel
2 3 (10.34%) MS Office
3 1 (3.45%) MS PowerPoint
3 1 (3.45%) MS Visio
Cloud Services
1 1 (3.45%) Office 365
Communications & Networking
1 3 (10.34%) Firewall
1 3 (10.34%) NAS
1 3 (10.34%) VLAN
1 3 (10.34%) VPN
2 1 (3.45%) SAN
2 1 (3.45%) VoIP
Database & Business Intelligence
1 1 (3.45%) SQL Server
1 1 (3.45%) SQL Server 2008
1 1 (3.45%) SQL Server 2014
1 1 (3.45%) SQL Server Analysis Services
1 1 (3.45%) SQL Server Integration Services
1 1 (3.45%) SQL Server Reporting Services
General
1 4 (13.79%) Law
1 4 (13.79%) Legal
2 1 (3.45%) Finance
2 1 (3.45%) Telecoms
Job Titles
1 15 (51.72%) Analyst
2 11 (37.93%) Service Analyst
3 9 (31.03%) Service Desk Analyst
4 6 (20.69%) Support Analyst
5 4 (13.79%) Team Leader
6 3 (10.34%) IT Analyst
6 3 (10.34%) IT Support
6 3 (10.34%) IT Support Analyst
6 3 (10.34%) ITIL Service Analyst
6 3 (10.34%) ITIL Service Desk Analyst
6 3 (10.34%) Support Team Leader
7 2 (6.90%) 2nd Line Support Analyst
7 2 (6.90%) Help Desk Analyst
7 2 (6.90%) Help Desk Support
7 2 (6.90%) Help Desk Support Analyst
7 2 (6.90%) Knowledge Analyst
7 2 (6.90%) Service Desk Support
7 2 (6.90%) Service Desk Support Analyst
7 2 (6.90%) Services Delivery Analyst
7 2 (6.90%) Web Architect
Libraries, Frameworks & Software Standards
1 1 (3.45%) Middleware
Miscellaneous
1 6 (20.69%) Enterprise Software
2 4 (13.79%) iPad
3 3 (10.34%) Management Information System
4 2 (6.90%) Analytical Skills
5 1 (3.45%) Computer Science
5 1 (3.45%) Data Centre
Operating Systems
1 15 (51.72%) Windows
2 8 (27.59%) Windows Server
3 3 (10.34%) Windows Server 2012
Processes & Methodologies
1 20 (68.97%) ITIL
2 7 (24.14%) Incident Management
2 7 (24.14%) Root Cause Analysis
2 7 (24.14%) Service Delivery
3 6 (20.69%) CRM
3 6 (20.69%) Service Management
4 5 (17.24%) ITIL V3
4 5 (17.24%) Performance Monitoring
4 5 (17.24%) Problem Management
4 5 (17.24%) Time Management
5 4 (13.79%) Case Management
5 4 (13.79%) Supplier Management
6 3 (10.34%) Agile Software Development
6 3 (10.34%) Configuration Management
6 3 (10.34%) Customer Requirements
6 3 (10.34%) Disaster Recovery
6 3 (10.34%) Performance Management
6 3 (10.34%) Project Management
7 2 (6.90%) Change Management
7 2 (6.90%) Migration
Programming Languages
1 2 (6.90%) C#
2 1 (3.45%) PowerShell
2 1 (3.45%) SQL
2 1 (3.45%) T-SQL
Qualifications
1 6 (20.69%) SC Cleared
1 6 (20.69%) Security Cleared
2 4 (13.79%) ITIL Foundation Certificate
3 3 (10.34%) BPSS Clearance
4 1 (3.45%) CCNA
4 1 (3.45%) CCNP
4 1 (3.45%) CCVP
4 1 (3.45%) Cisco Certification
4 1 (3.45%) ITIL Certification
Quality Assurance & Compliance
1 5 (17.24%) Data Quality
System Software
1 10 (34.48%) Active Directory
2 3 (10.34%) Hyper-V
3 2 (6.90%) NDS
3 2 (6.90%) NetIQ eDirectory
4 1 (3.45%) VMware Infrastructure
4 1 (3.45%) vSphere
4 1 (3.45%) XenApp
Systems Management
1 2 (6.90%) Systems Management Server (SMS)
2 1 (3.45%) Cisco UCCE
2 1 (3.45%) Cisco UCCX
2 1 (3.45%) Microsoft Clustering
2 1 (3.45%) SCCM
Vendors
1 7 (24.14%) Microsoft
2 6 (20.69%) Remedy
3 5 (17.24%) Cisco
3 5 (17.24%) Citrix
3 5 (17.24%) VMware
4 3 (10.34%) EMC
4 3 (10.34%) HP
4 3 (10.34%) Meraki
5 2 (6.90%) ServiceNow
6 1 (3.45%) Alcatel-Lucent
6 1 (3.45%) CheckPoint
6 1 (3.45%) Ciena
6 1 (3.45%) F5
6 1 (3.45%) Fortinet
6 1 (3.45%) Huawei
6 1 (3.45%) Nokia
6 1 (3.45%) Tellabs
6 1 (3.45%) Veritas
Merseyside
Robert Walters
Salary: £45000 - £50000 per annum
Posted: 18 hours ago
Liverpool
Robert Walters UK
Salary: £25000 - £39000 per annum + Additional Benefits
Posted: 22 days ago