Period
to 21 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 October 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
North West > Merseyside
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 64 82 71
Rank change year-on-year +18 -11 -25
Permanent jobs citing SLA 14 10 32
As % of all permanent IT jobs advertised in Merseyside 1.65% 1.02% 2.63%
As % of the Quality Assurance & Compliance category 9.21% 10.20% 21.92%
Number of salaries quoted 13 8 14
Merseyside median annual salary £47,500 £34,750 £38,750
Median salary % change year-on-year +36.69% -10.32% -32.90%
10th Percentile £21,250 £19,750 £22,975
90th Percentile £61,500 £57,875 £64,500
North West median annual salary £30,500 £27,500 £34,250
% change year-on-year +10.91% -19.71% +5.38%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Merseyside
Permanent vacancies with a requirement for quality assurance or compliance skills 152 98 146
As % of all permanent IT jobs advertised in Merseyside 17.95% 9.99% 12.01%
Number of salaries quoted 120 68 71
Merseyside median annual salary £40,349 £35,250 £37,500
Median salary % change year-on-year +14.46% -6.00% -11.76%
10th Percentile £25,875 £27,261 £25,250
90th Percentile £57,500 £64,125 £67,500
North West median annual salary £45,000 £40,000 £40,000
% change year-on-year +12.50% - +5.26%

SLA
Job Vacancy Trend in Merseyside

Job postings citing SLA as a percentage of all IT jobs advertised in Merseyside.

Job vacancy trend for SLA in Merseyside

SLA
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Merseyside.

Salary trend for SLA in Merseyside

SLA
Salary Histogram in Merseyside

The salary distribution of IT jobs citing SLA in Merseyside over the 6 months to 21 October 2018.

Salary histogram for SLA in Merseyside

SLA
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Merseyside region over the 6 months to 21 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +14 12 £28,726 -17.34% 1
SLA
North West

For the 6 months to 21 October 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Merseyside region with a requirement for SLA.

1 7 (50.00%) ITIL
2 5 (35.71%) Information Security
3 4 (28.57%) Multimedia
3 4 (28.57%) Google
3 4 (28.57%) Pay per click
3 4 (28.57%) Marketing
3 4 (28.57%) Copywriting
3 4 (28.57%) Social Network
3 4 (28.57%) Google Analytics
3 4 (28.57%) Email Marketing
3 4 (28.57%) Digital Marketing
3 4 (28.57%) Management Information System
3 4 (28.57%) SEO
3 4 (28.57%) Social Media
3 4 (28.57%) Marketing Strategy
3 4 (28.57%) Facebook
3 4 (28.57%) Analytics
3 4 (28.57%) Marketing Automation
3 4 (28.57%) AdWords
4 3 (21.43%) CMDB
4 3 (21.43%) Coaching
4 3 (21.43%) ServiceNow
4 3 (21.43%) Finance
4 3 (21.43%) Service Management
4 3 (21.43%) ITSM
4 3 (21.43%) Retail
5 2 (14.29%) Problem Management
5 2 (14.29%) Computer Science
5 2 (14.29%) Service Delivery
5 2 (14.29%) Project Management

SLA
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (28.57%) AdWords
1 4 (28.57%) Google Analytics
Communications & Networking
1 1 (7.14%) VoIP
Database & Business Intelligence
1 2 (14.29%) SQL Server
1 2 (14.29%) SQL Server 2008
General
1 4 (28.57%) Marketing
1 4 (28.57%) Multimedia
2 3 (21.43%) Finance
2 3 (21.43%) Retail
3 1 (7.14%) Banking
3 1 (7.14%) Games
3 1 (7.14%) Publishing
Job Titles
1 4 (28.57%) Digital Executive
1 4 (28.57%) Digital Marketing Executive
1 4 (28.57%) Marketing Executive
2 3 (21.43%) IT Manager
2 3 (21.43%) IT Services Manager
2 3 (21.43%) Service Manager
3 1 (7.14%) Analyst
3 1 (7.14%) Desktop Manager
3 1 (7.14%) Desktop Support
3 1 (7.14%) Information Analyst
3 1 (7.14%) Information Officer
3 1 (7.14%) Information Systems Officer
3 1 (7.14%) ITIL Manager
3 1 (7.14%) MI Analyst
3 1 (7.14%) Strategy Manager
3 1 (7.14%) Team Leader
3 1 (7.14%) Technical Leader
Libraries, Frameworks & Software Standards
1 2 (14.29%) .NET
1 2 (14.29%) ASP.NET
Miscellaneous
1 4 (28.57%) Management Information System
1 4 (28.57%) Social Media
1 4 (28.57%) Social Network
2 3 (21.43%) CMDB
3 2 (14.29%) Computer Science
3 2 (14.29%) Data Structures
4 1 (7.14%) Analytical Skills
4 1 (7.14%) AS400
4 1 (7.14%) IBM Storwize
4 1 (7.14%) iSeries
4 1 (7.14%) Online Games
4 1 (7.14%) Replication
Operating Systems
1 2 (14.29%) Windows
1 2 (14.29%) Windows Server
2 1 (7.14%) Windows Server 2008
2 1 (7.14%) Windows Server 2012
Processes & Methodologies
1 7 (50.00%) ITIL
2 5 (35.71%) Information Security
3 4 (28.57%) Analytics
3 4 (28.57%) Copywriting
3 4 (28.57%) Digital Marketing
3 4 (28.57%) Email Marketing
3 4 (28.57%) Marketing Automation
3 4 (28.57%) Marketing Strategy
3 4 (28.57%) Pay per click
3 4 (28.57%) SEO
4 3 (21.43%) Coaching
4 3 (21.43%) ITSM
4 3 (21.43%) Service Management
5 2 (14.29%) Problem Management
5 2 (14.29%) Project Management
5 2 (14.29%) Service Delivery
6 1 (7.14%) Capacity Planning
6 1 (7.14%) Matrix Management
6 1 (7.14%) Supplier Management
6 1 (7.14%) TOGAF
Programming Languages
1 2 (14.29%) SQL
Qualifications
1 1 (7.14%) ITIL Certification
1 1 (7.14%) MCDST
1 1 (7.14%) MCP
1 1 (7.14%) Microsoft Certification
Quality Assurance & Compliance
1 1 (7.14%) Data Quality
1 1 (7.14%) QA
System Software
1 1 (7.14%) Firmware
1 1 (7.14%) Virtual Machines
Systems Management
1 2 (14.29%) MOM
1 2 (14.29%) Nagios
2 1 (7.14%) SCCM
2 1 (7.14%) Tivoli
2 1 (7.14%) Tivoli Monitoring
Vendors
1 4 (28.57%) Facebook
1 4 (28.57%) Google
2 3 (21.43%) ServiceNow
3 2 (14.29%) Dynatrace
3 2 (14.29%) New Relic
3 2 (14.29%) SolarWinds
4 1 (7.14%) Citrix
4 1 (7.14%) IBM
4 1 (7.14%) Microsoft
4 1 (7.14%) Remedy