Period
to 17 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 17 October 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
North West > Merseyside
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 10 15 9
Rank change year-on-year +5 -6 +4
Permanent jobs citing ITIL 119 117 198
As % of all permanent IT jobs advertised in Merseyside 13.89% 11.91% 16.24%
As % of the Processes & Methodologies category 15.26% 13.12% 18.18%
Number of salaries quoted 82 71 117
Merseyside median annual salary £38,750 £41,500 £44,000
Median salary % change year-on-year -6.63% -5.68% -2.22%
10th Percentile £21,375 £25,750 £22,150
90th Percentile £60,000 £62,500 £65,000
North West median annual salary £40,000 £40,000 £42,000
% change year-on-year - -4.76% +5.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process or methodology skills.

All Process and Methodology Skills
Merseyside
Permanent vacancies with a requirement for process or methodology skills 780 892 1,089
As % of all permanent IT jobs advertised in Merseyside 91.02% 90.84% 89.34%
Number of salaries quoted 601 647 746
Merseyside median annual salary £40,349 £40,000 £40,000
Median salary % change year-on-year +0.87% - -
10th Percentile £26,250 £27,500 £26,250
90th Percentile £60,250 £65,400 £57,500
North West median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -

ITIL
Job Vacancy Trend in Merseyside

Job postings citing ITIL as a percentage of all IT jobs advertised in Merseyside.

Job vacancy trend for ITIL in Merseyside

ITIL
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Merseyside.

Salary trend for ITIL in Merseyside

ITIL
Salary Histogram in Merseyside

The salary distribution of IT jobs citing ITIL in Merseyside over the 6 months to 17 October 2018.

Salary histogram for ITIL in Merseyside

ITIL
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Merseyside region over the 6 months to 17 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -5 76 £43,000 +3.61% 7
Southport +8 11 £32,500 - 4
Bootle -4 11 £40,349 +45.14% 1
Birkenhead - 2 £27,500 - 1
Prescot 0 1 - -
ITIL
North West

For the 6 months to 17 October 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Merseyside region with a requirement for ITIL.

1 67 (56.30%) Windows
2 41 (34.45%) Problem-Solving
3 37 (31.09%) SQL
4 36 (30.25%) Windows Server
5 33 (27.73%) Active Directory
5 33 (27.73%) Problem Management
6 32 (26.89%) Microsoft
7 29 (24.37%) Service Management
7 29 (24.37%) Finance
8 27 (22.69%) ITIL V3
9 25 (21.01%) Analytical Skills
10 23 (19.33%) Incident Management
10 23 (19.33%) Linux
11 22 (18.49%) SQL Server
11 22 (18.49%) SharePoint
11 22 (18.49%) MS Exchange
11 22 (18.49%) Project Management
11 22 (18.49%) Exchange Server 2010
12 20 (16.81%) Windows Server 2012
13 19 (15.97%) Change Management
13 19 (15.97%) Firewall
14 18 (15.13%) WAN
14 18 (15.13%) Microsoft Office
15 17 (14.29%) LAN
15 17 (14.29%) Service Delivery
15 17 (14.29%) Configuration Management
15 17 (14.29%) Skype for Business
15 17 (14.29%) Statistics
15 17 (14.29%) Degree
16 16 (13.45%) Release Management

ITIL
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (18.49%) Exchange Server 2010
1 22 (18.49%) MS Exchange
1 22 (18.49%) SharePoint
2 17 (14.29%) Skype for Business
3 16 (13.45%) Exchange Server 2013
4 15 (12.61%) IIS
4 15 (12.61%) Tomcat
5 11 (9.24%) nginx
6 9 (7.56%) SharePoint 2013
7 4 (3.36%) Apache
8 1 (0.84%) Blackberry Enterprise Server
Applications
1 18 (15.13%) Microsoft Office
2 14 (11.76%) Microsoft PowerPoint
3 11 (9.24%) MS Visio
4 6 (5.04%) Microsoft Excel
5 3 (2.52%) Microsoft Project
Business Applications
1 6 (5.04%) SAP BPC
Cloud Services
1 14 (11.76%) Office 365
2 5 (4.20%) Microsoft Azure
3 1 (0.84%) Amazon AWS
3 1 (0.84%) IaaS
Communications & Networking
1 19 (15.97%) Firewall
2 18 (15.13%) WAN
3 17 (14.29%) LAN
4 15 (12.61%) TCP/IP
5 14 (11.76%) VPN
6 13 (10.92%) Wireless
7 12 (10.08%) Cisco ISE
7 12 (10.08%) Cisco Nexus
8 11 (9.24%) HTTP
8 11 (9.24%) SSH
9 9 (7.56%) DNS
9 9 (7.56%) VoIP
10 8 (6.72%) Cisco ASA
10 8 (6.72%) Cisco IOS
10 8 (6.72%) Internet
10 8 (6.72%) Intrusion Detection
10 8 (6.72%) IPsec
10 8 (6.72%) MPLS
10 8 (6.72%) SAN
10 8 (6.72%) SSL
Database & Business Intelligence
1 22 (18.49%) SQL Server
2 11 (9.24%) Relational Database
3 7 (5.88%) Data Warehouse
4 5 (4.20%) SQL Server 2012
5 4 (3.36%) Oracle Database
5 4 (3.36%) Oracle Database 10g
5 4 (3.36%) Oracle Database 11g
5 4 (3.36%) RDBMS
5 4 (3.36%) SQL Server 2005
5 4 (3.36%) SQL Server 2008
5 4 (3.36%) SQL Server Reporting Services
6 2 (1.68%) SQL Server Integration Services
7 1 (0.84%) BusinessObjects Business Intelligence
7 1 (0.84%) MongoDB
7 1 (0.84%) NoSQL
7 1 (0.84%) QlikView
General
1 29 (24.37%) Finance
2 9 (7.56%) Banking
3 4 (3.36%) Law
4 3 (2.52%) Manufacturing
4 3 (2.52%) Publishing
4 3 (2.52%) Retail
5 2 (1.68%) Investment Banking
5 2 (1.68%) Legal
5 2 (1.68%) Telecoms
6 1 (0.84%) Games
Job Titles
1 48 (40.34%) Analyst
2 27 (22.69%) Applications Support
3 23 (19.33%) Support Analyst
4 19 (15.97%) Service Analyst
5 17 (14.29%) Support Engineer
6 16 (13.45%) Applications Support Analyst
7 13 (10.92%) Service Desk Analyst
8 12 (10.08%) Network Engineer
8 12 (10.08%) Service Desk Engineer
8 12 (10.08%) Service Manager
9 11 (9.24%) Applications Engineer
9 11 (9.24%) Applications Support Engineer
9 11 (9.24%) IT Manager
9 11 (9.24%) IT Services Manager
10 10 (8.40%) Security Engineer
11 8 (6.72%) 2nd Line Support
11 8 (6.72%) Network Security Engineer
11 8 (6.72%) Senior Network Engineer
11 8 (6.72%) Senior Network Security Engineer
11 8 (6.72%) Senior Security Engineer
Libraries, Frameworks & Software Standards
1 11 (9.24%) JSON
1 11 (9.24%) Web Services
1 11 (9.24%) XML
2 4 (3.36%) .NET
3 1 (0.84%) Itk
3 1 (0.84%) Middleware
Miscellaneous
1 25 (21.01%) Analytical Skills
2 16 (13.45%) Management Information System
3 8 (6.72%) Computer Science
3 8 (6.72%) Driving Licence
4 5 (4.20%) User Experience
5 4 (3.36%) Fat Client
5 4 (3.36%) PKI
5 4 (3.36%) Thin Client
6 3 (2.52%) Blackberry
6 3 (2.52%) CMDB
6 3 (2.52%) iPhone
7 2 (1.68%) Data Centre
7 2 (1.68%) iPad
8 1 (0.84%) Client/Server
8 1 (0.84%) Clustering
8 1 (0.84%) Mobile Payment
8 1 (0.84%) NHS
8 1 (0.84%) Online Games
8 1 (0.84%) Self-Motivation
8 1 (0.84%) Video Conferencing
Operating Systems
1 67 (56.30%) Windows
2 36 (30.25%) Windows Server
3 23 (19.33%) Linux
4 20 (16.81%) Windows Server 2012
5 14 (11.76%) Windows Server 2008
6 13 (10.92%) Unix
7 9 (7.56%) Windows 7
8 7 (5.88%) Windows 10
9 4 (3.36%) Red Hat Enterprise Linux
10 1 (0.84%) Apple iOS
10 1 (0.84%) Windows Server 2003
Processes & Methodologies
1 41 (34.45%) Problem-Solving
2 33 (27.73%) Problem Management
3 29 (24.37%) Service Management
4 27 (22.69%) ITIL V3
5 23 (19.33%) Incident Management
6 22 (18.49%) Project Management
7 19 (15.97%) Change Management
8 17 (14.29%) Configuration Management
8 17 (14.29%) Service Delivery
8 17 (14.29%) Statistics
9 16 (13.45%) Release Management
10 15 (12.61%) Business Continuity
11 12 (10.08%) ITSM
12 11 (9.24%) Line Management
12 11 (9.24%) Network Management
12 11 (9.24%) Proactive Monitoring
12 11 (9.24%) Supplier Management
13 10 (8.40%) High Availability
13 10 (8.40%) Security Management
13 10 (8.40%) Vulnerability Management
Programming Languages
1 37 (31.09%) SQL
2 13 (10.92%) T-SQL
3 9 (7.56%) PowerShell
4 4 (3.36%) Java
4 4 (3.36%) Python
Qualifications
1 17 (14.29%) Degree
2 16 (13.45%) CCNP
2 16 (13.45%) Cisco Certification
3 12 (10.08%) CISSP
4 8 (6.72%) CCDP
4 8 (6.72%) ITIL Certification
5 7 (5.88%) Security Cleared
6 6 (5.04%) Microsoft Certification
6 6 (5.04%) TOGAF Certification
7 4 (3.36%) CISM
8 3 (2.52%) CCNA
8 3 (2.52%) MCSA
8 3 (2.52%) MCSE
9 2 (1.68%) CISA
9 2 (1.68%) ISSAP
9 2 (1.68%) ISSMP
9 2 (1.68%) MCDST
10 1 (0.84%) Master's Degree
10 1 (0.84%) MCP
10 1 (0.84%) SC Cleared
Quality Assurance & Compliance
1 15 (12.61%) Data Quality
2 7 (5.88%) SLA
3 5 (4.20%) COBIT
4 4 (3.36%) PCI DSS
5 3 (2.52%) ISO/IEC 27001
6 2 (1.68%) Cyber Essentials
6 2 (1.68%) GDPR
6 2 (1.68%) ISO 9001
7 1 (0.84%) ISO/IEC 20000
System Software
1 33 (27.73%) Active Directory
2 12 (10.08%) Virtual Servers
3 9 (7.56%) Docker
3 9 (7.56%) Firmware
4 8 (6.72%) Hyper-V
4 8 (6.72%) VMware Infrastructure
5 3 (2.52%) Microsoft App-V
6 1 (0.84%) Virtual Desktop
6 1 (0.84%) vSphere
Systems Management
1 12 (10.08%) Nagios
2 9 (7.56%) Opscode Chef
3 8 (6.72%) Cisco CUCM
3 8 (6.72%) Cisco UCCX
3 8 (6.72%) Nessus
3 8 (6.72%) TrustSec
4 4 (3.36%) Cisco Prime
5 2 (1.68%) HP Fortify
5 2 (1.68%) MOM
5 2 (1.68%) SCCM
6 1 (0.84%) Microsoft Data Protection Manager
6 1 (0.84%) Microsoft Intune
6 1 (0.84%) Systems Management Server (SMS)
6 1 (0.84%) ThinApp
6 1 (0.84%) ZABBIX
Vendors
1 32 (26.89%) Microsoft
2 16 (13.45%) VMware
3 14 (11.76%) Cisco
3 14 (11.76%) Remedy
4 9 (7.56%) Citrix
4 9 (7.56%) Splunk
5 7 (5.88%) SAP
6 6 (5.04%) Mitel
6 6 (5.04%) SolarWinds
6 6 (5.04%) Sun
7 5 (4.20%) Juniper
8 4 (3.36%) Oracle
9 3 (2.52%) HP
9 3 (2.52%) ServiceNow
10 2 (1.68%) Dynatrace
10 2 (1.68%) New Relic
11 1 (0.84%) Avaya
11 1 (0.84%) Dell
11 1 (0.84%) Palo Alto
11 1 (0.84%) Red Box