Period
to 16 January 2019

The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 16 January 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
North West > Merseyside
6 months to
16 Jan 2019
Same period 2018 Same period 2017
Rank 11 9 8
Rank change year-on-year -2 -1 -1
Permanent jobs citing ITIL 96 123 220
As % of all permanent IT jobs advertised in Merseyside 12.96% 13.77% 17.24%
As % of the Processes & Methodologies category 14.26% 14.82% 18.95%
Number of salaries quoted 61 84 133
Merseyside median annual salary £33,500 £40,000 £45,000
Median salary % change year-on-year -16.25% -11.11% +20.00%
10th Percentile £21,750 £25,750 £26,400
90th Percentile £51,000 £62,500 £68,750
North West median annual salary £42,500 £38,000 £40,000
% change year-on-year +11.84% -5.00% +3.90%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process or methodology skills.

All Process and Methodology Skills
Merseyside
Permanent vacancies with a requirement for process or methodology skills 673 830 1,161
As % of all permanent IT jobs advertised in Merseyside 90.82% 92.95% 90.99%
Number of salaries quoted 504 660 804
Merseyside median annual salary £40,000 £40,000 £40,000
10th Percentile £26,250 £26,250 £26,250
90th Percentile £60,000 £63,750 £57,500
North West median annual salary £45,000 £44,000 £40,000
% change year-on-year +2.27% +10.00% -

ITIL
Job Vacancy Trend in Merseyside

Job postings citing ITIL as a percentage of all IT jobs advertised in Merseyside.

Job vacancy trend for ITIL in Merseyside

ITIL
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Merseyside.

Salary trend for ITIL in Merseyside

ITIL
Salary Histogram in Merseyside

The salary distribution of IT jobs citing ITIL in Merseyside over the 6 months to 16 January 2019.

Salary histogram for ITIL in Merseyside

ITIL
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Merseyside region over the 6 months to 16 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -8 63 £36,000 -10.00% 13
Southport - 11 £32,500 -
Bootle -1 10 £23,000 -17.27% 1
Prescot - 1 - -
ITIL
North West

For the 6 months to 16 January 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Merseyside region with a requirement for ITIL.

1 53 (55.21%) Windows
2 46 (47.92%) Problem Management
3 39 (40.63%) Finance
4 37 (38.54%) Problem-Solving
5 36 (37.50%) Microsoft
6 33 (34.38%) Windows Server
7 30 (31.25%) Service Management
7 30 (31.25%) Active Directory
8 25 (26.04%) Incident Management
9 22 (22.92%) SQL
10 21 (21.88%) Analytical Skills
11 18 (18.75%) Windows Server 2012
12 17 (17.71%) Stakeholder Management
12 17 (17.71%) SQL Server
12 17 (17.71%) MS Exchange
12 17 (17.71%) Release Management
13 16 (16.67%) Exchange Server 2010
13 16 (16.67%) IIS
14 15 (15.63%) Microsoft Office
14 15 (15.63%) SharePoint
14 15 (15.63%) Windows Server 2008
14 15 (15.63%) Banking
15 14 (14.58%) Configuration Management
16 13 (13.54%) VMware
16 13 (13.54%) Linux
16 13 (13.54%) Citrix
17 12 (12.50%) Tomcat
17 12 (12.50%) SAP
17 12 (12.50%) Web Services
17 12 (12.50%) Skype for Business

ITIL
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (17.71%) MS Exchange
2 16 (16.67%) Exchange Server 2010
2 16 (16.67%) IIS
3 15 (15.63%) SharePoint
4 12 (12.50%) Exchange Server 2013
4 12 (12.50%) Skype for Business
4 12 (12.50%) Tomcat
5 11 (11.46%) nginx
6 4 (4.17%) SharePoint 2013
7 1 (1.04%) Apache
7 1 (1.04%) Blackberry Enterprise Server
Applications
1 15 (15.63%) Microsoft Office
2 11 (11.46%) Microsoft Excel
3 10 (10.42%) Microsoft PowerPoint
4 1 (1.04%) MS Visio
Business Applications
1 7 (7.29%) SAP BPC
2 3 (3.13%) Infor SunSystems
3 1 (1.04%) Dynamics CRM
Cloud Services
1 10 (10.42%) Office 365
2 2 (2.08%) Microsoft Azure
3 1 (1.04%) Amazon AWS
3 1 (1.04%) Dynamics 365
3 1 (1.04%) IaaS
Communications & Networking
1 11 (11.46%) HTTP
1 11 (11.46%) SSH
2 8 (8.33%) WAN
3 7 (7.29%) LAN
4 6 (6.25%) Firewall
5 5 (5.21%) Internet
5 5 (5.21%) Wireless
6 4 (4.17%) SAN
6 4 (4.17%) VPN
7 3 (3.13%) DHCP
7 3 (3.13%) DNS
8 2 (2.08%) BGP
8 2 (2.08%) Cisco ISE
8 2 (2.08%) Cisco Nexus
8 2 (2.08%) EIGRP
8 2 (2.08%) OSPF
8 2 (2.08%) VoIP
8 2 (2.08%) Wi-Fi
9 1 (1.04%) Skype
9 1 (1.04%) Structured Cabling
Database & Business Intelligence
1 17 (17.71%) SQL Server
2 10 (10.42%) SQL Server Integration Services
3 9 (9.38%) BusinessObjects
4 4 (4.17%) Power BI
5 3 (3.13%) Data Warehouse
5 3 (3.13%) SQL Server 2012
6 1 (1.04%) BusinessObjects Business Intelligence
6 1 (1.04%) QlikView
6 1 (1.04%) Relational Database
6 1 (1.04%) SQL Server Reporting Services
Development Applications
1 1 (1.04%) Hudson
1 1 (1.04%) Visual Studio
General
1 39 (40.63%) Finance
2 15 (15.63%) Banking
3 4 (4.17%) General Ledger
4 1 (1.04%) Investment Banking
4 1 (1.04%) Legal
4 1 (1.04%) Manufacturing
4 1 (1.04%) Telecoms
Job Titles
1 32 (33.33%) Analyst
2 18 (18.75%) Applications Support
3 14 (14.58%) Support Engineer
3 14 (14.58%) Team Leader
4 12 (12.50%) Support Analyst
5 11 (11.46%) Applications Engineer
5 11 (11.46%) Applications Support Engineer
5 11 (11.46%) Service Manager
6 8 (8.33%) Data Analyst
7 7 (7.29%) 2nd Line Support
7 7 (7.29%) Applications Manager
7 7 (7.29%) Service Analyst
7 7 (7.29%) Service Desk Engineer
7 7 (7.29%) Support Team Leader
8 6 (6.25%) 1st Line Support
8 6 (6.25%) ICT Engineer
8 6 (6.25%) Infrastructure Support
8 6 (6.25%) Service Desk Support
8 6 (6.25%) Service Desk Team Leader
9 5 (5.21%) Technical Support
Libraries, Frameworks & Software Standards
1 12 (12.50%) Web Services
2 11 (11.46%) JSON
2 11 (11.46%) XML
3 3 (3.13%) Middleware
4 1 (1.04%) .NET
4 1 (1.04%) .NET Framework
4 1 (1.04%) CSS
4 1 (1.04%) HTML
4 1 (1.04%) Itk
4 1 (1.04%) Node.js
4 1 (1.04%) RESTful
4 1 (1.04%) Twitter Bootstrap
Miscellaneous
1 21 (21.88%) Analytical Skills
2 11 (11.46%) Management Information System
3 7 (7.29%) Driving Licence
4 5 (5.21%) Fat Client
4 5 (5.21%) iPhone
4 5 (5.21%) Thin Client
5 4 (4.17%) e-Learning
6 2 (2.08%) Blackberry
7 1 (1.04%) Client/Server
7 1 (1.04%) Clustering
7 1 (1.04%) Data Centre
7 1 (1.04%) iPad
7 1 (1.04%) Mobile App
7 1 (1.04%) NHS
7 1 (1.04%) PKI
7 1 (1.04%) Video Conferencing
7 1 (1.04%) Virtual Team
Operating Systems
1 53 (55.21%) Windows
2 33 (34.38%) Windows Server
3 18 (18.75%) Windows Server 2012
4 15 (15.63%) Windows Server 2008
5 13 (13.54%) Linux
6 11 (11.46%) Unix
7 8 (8.33%) Windows 7
8 5 (5.21%) Windows 10
9 3 (3.13%) Windows Server 2003
10 2 (2.08%) Red Hat Enterprise Linux
11 1 (1.04%) Apple iOS
11 1 (1.04%) Windows 8
Processes & Methodologies
1 46 (47.92%) Problem Management
2 37 (38.54%) Problem-Solving
3 30 (31.25%) Service Management
4 25 (26.04%) Incident Management
5 17 (17.71%) Release Management
5 17 (17.71%) Stakeholder Management
6 14 (14.58%) Configuration Management
7 11 (11.46%) Information Security
7 11 (11.46%) Statistics
8 10 (10.42%) Analytical Thinking
8 10 (10.42%) Creative Thinking
8 10 (10.42%) Process Management
9 9 (9.38%) Service Delivery
9 9 (9.38%) Stakeholder and Relationship Management
10 8 (8.33%) Data Integration
11 7 (7.29%) Change Management
11 7 (7.29%) DevOps
12 6 (6.25%) Business Intelligence
12 6 (6.25%) Continuous Improvement
12 6 (6.25%) ITIL V3
Programming Languages
1 22 (22.92%) SQL
2 7 (7.29%) T-SQL
3 3 (3.13%) JavaScript
3 3 (3.13%) PowerShell
4 1 (1.04%) C#
4 1 (1.04%) Java
4 1 (1.04%) Python
4 1 (1.04%) Ruby
4 1 (1.04%) Scala
Qualifications
1 8 (8.33%) Security Cleared
2 7 (7.29%) ITIL Certification
3 6 (6.25%) Degree
4 4 (4.17%) Microsoft Certification
5 2 (2.08%) CCNP
5 2 (2.08%) Cisco Certification
5 2 (2.08%) CISM
5 2 (2.08%) CISSP
5 2 (2.08%) ISSAP
5 2 (2.08%) ISSMP
5 2 (2.08%) MCDST
5 2 (2.08%) Sun Certification
6 1 (1.04%) Master's Degree
6 1 (1.04%) MCP
6 1 (1.04%) MCSE
6 1 (1.04%) SC Cleared
6 1 (1.04%) TOGAF Certification
Quality Assurance & Compliance
1 10 (10.42%) Data Quality
2 3 (3.13%) SLA
3 2 (2.08%) COBIT
3 2 (2.08%) PCI DSS
4 1 (1.04%) GDPR
System Software
1 30 (31.25%) Active Directory
2 9 (9.38%) Docker
3 5 (5.21%) VMware Infrastructure
4 4 (4.17%) Hyper-V
4 4 (4.17%) Virtual Servers
5 1 (1.04%) Firmware
5 1 (1.04%) Virtual Desktop
Systems Management
1 10 (10.42%) Nagios
2 9 (9.38%) Opscode Chef
3 3 (3.13%) SCCM
4 2 (2.08%) Cisco Prime
4 2 (2.08%) HP Fortify
5 1 (1.04%) Systems Management Server (SMS)
5 1 (1.04%) ThinApp
5 1 (1.04%) ZABBIX
Vendors
1 36 (37.50%) Microsoft
2 13 (13.54%) Citrix
2 13 (13.54%) VMware
3 12 (12.50%) SAP
4 9 (9.38%) Remedy
4 9 (9.38%) Splunk
5 4 (4.17%) MuleSoft
5 4 (4.17%) Sun
5 4 (4.17%) Virgin Media
6 3 (3.13%) Mitel
7 2 (2.08%) Cisco
7 2 (2.08%) HP
7 2 (2.08%) Juniper
7 2 (2.08%) Oracle
7 2 (2.08%) Red Hat
7 2 (2.08%) ServiceNow
8 1 (1.04%) Avaya
8 1 (1.04%) NetApp
8 1 (1.04%) Red Box
8 1 (1.04%) Salesforce.com