Customer Service Jobs in North Yorkshire

Customer Service
Yorkshire > North Yorkshire

The table below provides summary statistics for permanent job vacancies advertised in North Yorkshire requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 15 9 24
Rank change year-on-year -6 +15 -3
Permanent jobs citing Customer Service 87 82 96
As % of all permanent jobs advertised in North Yorkshire 11.80% 11.58% 9.44%
As % of the Processes & Methodologies category 13.10% 14.72% 9.82%
Number of salaries quoted 35 66 45
10th Percentile - £21,375 £26,250
25th Percentile £23,504 £25,219 £30,500
Median annual salary (50th Percentile) £25,087 £30,000 £45,000
Median % change year-on-year -16.38% -33.33% -
75th Percentile £41,500 £33,750 -
90th Percentile £53,750 £47,500 £61,750
Yorkshire median annual salary £28,000 £30,500 £32,500
% change year-on-year -8.20% -6.15% -13.33%

All Process and Methodology Skills
North Yorkshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in North Yorkshire.

Permanent vacancies with a requirement for process or methodology skills 664 557 978
As % of all permanent jobs advertised in North Yorkshire 90.09% 78.67% 96.17%
Number of salaries quoted 156 474 426
10th Percentile £23,504 £25,825 £31,250
25th Percentile £31,250 £30,000 £37,250
Median annual salary (50th Percentile) £47,683 £42,500 £49,000
Median % change year-on-year +12.20% -13.27% +1.55%
75th Percentile £57,625 £55,000 £65,000
90th Percentile £75,000 £65,000 £72,500
Yorkshire median annual salary £47,500 £50,000 £54,882
% change year-on-year -5.00% -8.90% +7.66%

Customer Service
Job Vacancy Trend in North Yorkshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Customer Service in North Yorkshire

Customer Service
Salary Trend in North Yorkshire

3-month moving average salary quoted in jobs citing Customer Service in North Yorkshire.

Salary trend for Customer Service in North Yorkshire

Customer Service
Salary Histogram in North Yorkshire

Salary distribution for jobs citing Customer Service in North Yorkshire over the 6 months to 31 May 2025.

Salary histogram for Customer Service in North Yorkshire

Customer Service
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the North Yorkshire region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bedale - 15 £25,084 -
Northallerton - 14 £24,294 -
Yarm - 13 £23,504 -
York -8 12 £42,500 +44.07% 10
Middlesbrough +6 9 £24,294 -7.01% 3
Harrogate -8 8 £30,000 - 5
Ripon - 8 - - 1
Knaresborough -4 3 £35,000 -22.22%
Customer Service
Yorkshire

Customer Service
Co-occurring Skills and Capabilities in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.30%) SharePoint
Applications
1 6 (6.90%) Microsoft Excel
2 4 (4.60%) Microsoft Office
3 3 (3.45%) Microsoft PowerPoint
Cloud Services
1 9 (10.34%) Power Platform
1 9 (10.34%) PowerApps
2 7 (8.05%) Azure
3 5 (5.75%) Dynamics 365
3 5 (5.75%) Power Automate
4 4 (4.60%) Entra ID
4 4 (4.60%) Microsoft 365
5 1 (1.15%) Copilot Studio
5 1 (1.15%) Microsoft Copilot
Communications & Networking
1 50 (57.47%) Broadband
2 3 (3.45%) Firewall
2 3 (3.45%) LAN
3 2 (2.30%) VoIP
4 1 (1.15%) DHCP
4 1 (1.15%) DNS
4 1 (1.15%) TCP/IP
Database & Business Intelligence
1 8 (9.20%) Power BI
2 4 (4.60%) BusinessObjects
General
1 46 (52.87%) Banking
2 40 (45.98%) Games
3 16 (18.39%) Social Skills
4 7 (8.05%) Finance
4 7 (8.05%) Retail
5 5 (5.75%) Electronics
5 5 (5.75%) Organisational Skills
6 3 (3.45%) Public Sector
7 2 (2.30%) Marketing
8 1 (1.15%) Analytical Skills
Job Titles
1 43 (49.43%) Customer Service Advisor
2 7 (8.05%) Customer Service Representative
2 7 (8.05%) Developer
3 5 (5.75%) Analyst
4 4 (4.60%) Business Intelligence Developer
4 4 (4.60%) Power BI Developer
5 3 (3.45%) Administrator
5 3 (3.45%) Linux Administrator
5 3 (3.45%) Linux Systems Administrator
5 3 (3.45%) Power Platform Developer
5 3 (3.45%) Senior
5 3 (3.45%) Service Desk Engineer
5 3 (3.45%) Systems Administrator
5 3 (3.45%) Technical Analyst
6 2 (2.30%) Account Manager
6 2 (2.30%) Business Development Manager
6 2 (2.30%) Business Manager
6 2 (2.30%) Development Manager
6 2 (2.30%) IT Manager
6 2 (2.30%) Platform Engineer
Miscellaneous
1 3 (3.45%) CCTV
1 3 (3.45%) Self-Motivation
2 2 (2.30%) Data Centre
2 2 (2.30%) Fat Client
2 2 (2.30%) Onboarding
2 2 (2.30%) Thin Client
3 1 (1.15%) Data Protection Act
3 1 (1.15%) Low-Code
3 1 (1.15%) Robotics
3 1 (1.15%) Team-Oriented Environment
3 1 (1.15%) Virtual Team
Operating Systems
1 7 (8.05%) Windows
2 4 (4.60%) Linux
2 4 (4.60%) Oracle Linux
2 4 (4.60%) Red Hat Enterprise Linux
3 3 (3.45%) Windows Server
4 1 (1.15%) Solaris
Processes & Methodologies
1 46 (52.87%) Problem-Solving
2 8 (9.20%) Business Intelligence
3 6 (6.90%) Artificial Intelligence
3 6 (6.90%) Roadmaps
4 5 (5.75%) Agile
4 5 (5.75%) Customer Experience
5 4 (4.60%) Customer Engagement
5 4 (4.60%) Dashboard Development
5 4 (4.60%) Mentoring
5 4 (4.60%) Scrum
5 4 (4.60%) Waterfall
6 3 (3.45%) Business Enablement
6 3 (3.45%) Change Management
6 3 (3.45%) Coaching
6 3 (3.45%) Data Protection
6 3 (3.45%) Incident Management
6 3 (3.45%) ITIL
6 3 (3.45%) Time Management
7 2 (2.30%) Budget Management
7 2 (2.30%) Customer Retention
Programming Languages
1 7 (8.05%) SQL
2 1 (1.15%) C#
2 1 (1.15%) JavaScript
Qualifications
1 5 (5.75%) Microsoft Certification
2 4 (4.60%) SC Cleared
2 4 (4.60%) Security Cleared
3 1 (1.15%) Degree
Quality Assurance & Compliance
1 4 (4.60%) GDPR
2 3 (3.45%) ISO 14001
2 3 (3.45%) ISO 9001
2 3 (3.45%) ISO/IEC 27001
2 3 (3.45%) SLA
System Software
1 8 (9.20%) Active Directory
2 2 (2.30%) Hyper-V
2 2 (2.30%) VMware Infrastructure
Systems Management
1 4 (4.60%) Ansible
1 4 (4.60%) Puppet
2 3 (3.45%) Microsoft Intune
3 2 (2.30%) NetBackup
Vendors
1 53 (60.92%) BT
2 16 (18.39%) Microsoft
3 6 (6.90%) Oracle
4 4 (4.60%) Red Hat
5 3 (3.45%) IBM
5 3 (3.45%) VMware
6 2 (2.30%) Intel
6 2 (2.30%) NetApp