2nd/3rd Line Support Engineer Jobs in the Midlands

2nd/3rd Line Support Engineer
England > Midlands

The median 2nd/3rd Line Support Engineer salary in the Midlands is £50,000 per year, according to job vacancies posted during the 6 months leading to 2 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 239 313 -
Rank change year-on-year +74 - -
Permanent jobs requiring a 2nd/3rd Line Support Engineer 13 3 0
As % of all permanent jobs advertised in the Midlands 0.19% 0.026% -
As % of the Job Titles category 0.20% 0.027% -
Number of salaries quoted 13 3 0
10th Percentile - £30,050 -
25th Percentile £47,500 £30,500 -
Median annual salary (50th Percentile) £50,000 £32,500 -
Median % change year-on-year +53.85% - -
75th Percentile £52,500 £40,625 -
90th Percentile - £44,750 -
England median annual salary £50,000 £32,500 £38,250
% change year-on-year +53.85% -15.03% +15.04%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,353 11,023 8,571
% of permanent jobs with a recognized job title 91.62% 94.33% 89.47%
Number of salaries quoted 2,854 8,245 4,769
10th Percentile £27,500 £26,250 £29,000
25th Percentile £34,000 £33,750 £37,500
Median annual salary (50th Percentile) £50,000 £47,500 £52,500
Median % change year-on-year +5.26% -9.52% +5.00%
75th Percentile £63,750 £60,741 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £57,500 £54,000 £60,775
% change year-on-year +6.48% -11.15% +1.29%

2nd/3rd Line Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured 2nd/3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for 2nd/3rd Line Support Engineer in the Midlands

2nd/3rd Line Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing 2nd/3rd Line Support Engineer in the Midlands.

Salary trend for 2nd/3rd Line Support Engineer in the Midlands

2nd/3rd Line Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd/3rd Line Support Engineer within the Midlands region over the 6 months to 2 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +60 13 £50,000 +53.85%
2nd/3rd Line Support Engineer
England

2nd/3rd Line Support Engineer Skill Set
Top 26 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 2 May 2025, 2nd/3rd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring 2nd/3rd Line Support Engineer in the job title.

1 13 (100.00%) Windows
1 13 (100.00%) Microsoft Exchange
1 13 (100.00%) LAN
1 13 (100.00%) WAN
1 13 (100.00%) Cisco
1 13 (100.00%) Active Directory
1 13 (100.00%) Citrix
1 13 (100.00%) CheckPoint
1 13 (100.00%) Firewall
1 13 (100.00%) Data Security
1 13 (100.00%) VMware
1 13 (100.00%) Network Design
1 13 (100.00%) SonicWALL
1 13 (100.00%) VMware Infrastructure
1 13 (100.00%) PowerShell
1 13 (100.00%) XenApp
1 13 (100.00%) Azure
1 13 (100.00%) Microsoft 365
1 13 (100.00%) Microsoft Intune
1 13 (100.00%) Infrastructure Management
1 13 (100.00%) Meraki
1 13 (100.00%) Mentoring
1 13 (100.00%) Windows Server
1 13 (100.00%) Windows Server 2016
1 13 (100.00%) Windows Server 2019
1 13 (100.00%) Onboarding

2nd/3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (100.00%) Microsoft Exchange
Cloud Services
1 13 (100.00%) Azure
1 13 (100.00%) Microsoft 365
Communications & Networking
1 13 (100.00%) Firewall
1 13 (100.00%) LAN
1 13 (100.00%) WAN
Miscellaneous
1 13 (100.00%) Onboarding
Operating Systems
1 13 (100.00%) Windows
1 13 (100.00%) Windows Server
1 13 (100.00%) Windows Server 2016
1 13 (100.00%) Windows Server 2019
Processes & Methodologies
1 13 (100.00%) Data Security
1 13 (100.00%) Infrastructure Management
1 13 (100.00%) Mentoring
1 13 (100.00%) Network Design
Programming Languages
1 13 (100.00%) PowerShell
System Software
1 13 (100.00%) Active Directory
1 13 (100.00%) VMware Infrastructure
1 13 (100.00%) XenApp
Systems Management
1 13 (100.00%) Microsoft Intune
Vendors
1 13 (100.00%) CheckPoint
1 13 (100.00%) Cisco
1 13 (100.00%) Citrix
1 13 (100.00%) Meraki
1 13 (100.00%) SonicWALL
1 13 (100.00%) VMware