Period
to 19 September 2020

The following table provides summary statistics for permanent job vacancies advertised in Milton Keynes with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 19 September 2020 with a comparison to the same period in the previous 2 years.

Service Management
Buckinghamshire > Milton Keynes
6 months to
19 Sep 2020
Same period 2019 Same period 2018
Rank 36 67 71
Rank change year-on-year +31 +4 -7
Permanent jobs citing Service Management 17 55 49
As % of all permanent jobs advertised in Milton Keynes 3.85% 3.55% 3.31%
As % of the Processes & Methodologies category 4.13% 3.88% 3.50%
Number of salaries quoted 7 36 33
Median annual salary £50,000 £55,000 £50,000
Median salary % change year-on-year -9.09% +10.00% +36.99%
10th Percentile £39,600 £27,500 £31,250
90th Percentile £55,000 £83,750 £54,500
Buckinghamshire median annual salary £50,000 £48,750 £47,500
% change year-on-year +2.56% +2.63% +33.80%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Milton Keynes with a requirement for process or methodology skills.

All Process and Methodology Skills
Milton Keynes
Permanent vacancies with a requirement for process or methodology skills 412 1,419 1,401
As % of all permanent IT jobs advertised in Milton Keynes 93.21% 91.55% 94.53%
Number of salaries quoted 328 1,012 1,129
Median annual salary £55,000 £50,000 £45,000
Median salary % change year-on-year +10.00% +11.11% -
10th Percentile £36,250 £27,500 £26,902
90th Percentile £75,000 £71,582 £63,750
Buckinghamshire median annual salary £52,500 £50,000 £45,000
% change year-on-year +5.00% +11.11% +3.54%

Service Management
Job Vacancy Trend in Milton Keynes

Job postings citing Service Management as a proportion of all IT jobs advertised in Milton Keynes.

Job vacancy trend for Service Management in Milton Keynes

Service Management
Salary Trend in Milton Keynes

3-month moving average salary quoted in jobs citing Service Management in Milton Keynes.

Salary trend for Service Management in Milton Keynes

Service Management
Salary Histogram in Milton Keynes

Salary distribution for jobs citing Service Management in Milton Keynes over the 6 months to 19 September 2020.

Salary histogram for Service Management in Milton Keynes

For the 6 months to 19 September 2020, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Milton Keynes region with a requirement for Service Management.

1 8 (47.06%) Telecoms
1 8 (47.06%) Customer Requirements
2 7 (41.18%) Service Design
2 7 (41.18%) Red Box
2 7 (41.18%) Office 365
2 7 (41.18%) Q.931
2 7 (41.18%) QSIG
2 7 (41.18%) H.323
2 7 (41.18%) ITIL
2 7 (41.18%) Windows
2 7 (41.18%) CCNA
2 7 (41.18%) Active Directory
2 7 (41.18%) Cisco Certification
2 7 (41.18%) Migration
2 7 (41.18%) Handset
2 7 (41.18%) Mitel
2 7 (41.18%) Polycom
2 7 (41.18%) Network Design
3 6 (35.29%) Stakeholder Management
3 6 (35.29%) VPN
3 6 (35.29%) SLA
3 6 (35.29%) Microsoft
3 6 (35.29%) Change Management
3 6 (35.29%) AWS
4 5 (29.41%) Network Management
4 5 (29.41%) Agile Software Development
4 5 (29.41%) Azure
4 5 (29.41%) Information Governance
4 5 (29.41%) DevOps
4 5 (29.41%) Kalman Filter

Service Management
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (29.41%) SharePoint
Applications
1 1 (5.88%) Microsoft Excel
1 1 (5.88%) Microsoft Office
Cloud Services
1 7 (41.18%) Office 365
2 6 (35.29%) AWS
3 5 (29.41%) Azure
3 5 (29.41%) Azure Active Directory
3 5 (29.41%) OneDrive
Communications & Networking
1 7 (41.18%) H.323
1 7 (41.18%) Q.931
1 7 (41.18%) QSIG
2 6 (35.29%) VPN
3 5 (29.41%) Firewall
4 1 (5.88%) NetScaler
4 1 (5.88%) WAN
4 1 (5.88%) Wireless
Database & Business Intelligence
1 1 (5.88%) Oracle Database
1 1 (5.88%) SQL Server
General
1 8 (47.06%) Telecoms
2 4 (23.53%) Banking
3 1 (5.88%) Automotive
3 1 (5.88%) Finance
Job Titles
1 6 (35.29%) Designer
2 5 (29.41%) Infrastructure Manager
3 3 (17.65%) Architect
4 2 (11.76%) Analyst
4 2 (11.76%) Network Architect
4 2 (11.76%) Network Designer
4 2 (11.76%) Service Analyst
4 2 (11.76%) Voice Architect
5 1 (5.88%) Capacity Manager
5 1 (5.88%) Customer Services Manager
5 1 (5.88%) Ericsson Engineer
5 1 (5.88%) Infrastructure Analyst
5 1 (5.88%) Mitel Engineer
5 1 (5.88%) Mitel Voice Engineer
5 1 (5.88%) Senior Mitel Engineer
5 1 (5.88%) Senior Voice Engineer
5 1 (5.88%) Service Desk Analyst
5 1 (5.88%) Service Manager
5 1 (5.88%) Telecoms Manager
5 1 (5.88%) Voice Engineer
Miscellaneous
1 7 (41.18%) Handset
2 1 (5.88%) Analytical Skills
2 1 (5.88%) Hybrid Cloud
2 1 (5.88%) Self-Motivation
2 1 (5.88%) Virtual Team
Operating Systems
1 7 (41.18%) Windows
2 5 (29.41%) Windows Server
3 1 (5.88%) Linux
3 1 (5.88%) Windows 10
3 1 (5.88%) Windows 7
Processes & Methodologies
1 8 (47.06%) Customer Requirements
2 7 (41.18%) ITIL
2 7 (41.18%) Migration
2 7 (41.18%) Network Design
2 7 (41.18%) Service Design
3 6 (35.29%) Change Management
3 6 (35.29%) Stakeholder Management
4 5 (29.41%) Agile Software Development
4 5 (29.41%) Asset Management
4 5 (29.41%) Business Analysis
4 5 (29.41%) Data Protection
4 5 (29.41%) DevOps
4 5 (29.41%) Disaster Recovery
4 5 (29.41%) Information Governance
4 5 (29.41%) Infrastructure as Code
4 5 (29.41%) Kalman Filter
4 5 (29.41%) Network Management
4 5 (29.41%) Programme Management
4 5 (29.41%) Supplier Management
4 5 (29.41%) Web Filtering
Programming Languages
1 1 (5.88%) SQL
Qualifications
1 7 (41.18%) CCNA
1 7 (41.18%) Cisco Certification
2 1 (5.88%) Degree
2 1 (5.88%) ITIL Certification
2 1 (5.88%) SC Cleared
2 1 (5.88%) Security Cleared
Quality Assurance & Compliance
1 6 (35.29%) SLA
2 5 (29.41%) GDPR
2 5 (29.41%) ISO/IEC 27001
System Software
1 7 (41.18%) Active Directory
2 1 (5.88%) VMware Infrastructure
2 1 (5.88%) XenApp
2 1 (5.88%) XenDesktop
Vendors
1 7 (41.18%) Mitel
1 7 (41.18%) Polycom
1 7 (41.18%) Red Box
2 6 (35.29%) Microsoft
3 5 (29.41%) Forcepoint
4 3 (17.65%) Ericsson
5 2 (11.76%) VMware
6 1 (5.88%) BMC
6 1 (5.88%) Citrix
6 1 (5.88%) Oracle
6 1 (5.88%) SolarWinds