Period
to 19 May 2019

The following table provides summary statistics for permanent job vacancies advertised in Milton Keynes with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 19 May 2019 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Buckinghamshire > Milton Keynes
6 months to
19 May 2019
Same period 2018 Same period 2017
Rank 32 39 36
Rank change year-on-year +7 -3 +34
Permanent jobs citing SLA 97 99 126
As % of all permanent IT jobs advertised in Milton Keynes 6.29% 6.26% 7.43%
As % of the Quality Assurance & Compliance category 34.15% 43.23% 41.04%
Number of salaries quoted 47 47 77
Milton Keynes median annual salary £35,000 £36,500 £32,500
Median salary % change year-on-year -4.11% +12.31% +51.16%
10th Percentile £21,697 £25,400 £16,500
90th Percentile £53,750 £53,500 £57,500
Buckinghamshire median annual salary £33,000 £32,500 £31,500
% change year-on-year +1.54% +3.17% +16.67%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Milton Keynes with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Milton Keynes
Permanent vacancies with a requirement for quality assurance or compliance skills 284 229 307
As % of all permanent IT jobs advertised in Milton Keynes 18.41% 14.48% 18.11%
Number of salaries quoted 202 146 229
Milton Keynes median annual salary £40,000 £42,250 £38,500
Median salary % change year-on-year -5.33% +9.74% -6.67%
10th Percentile £27,361 £26,250 £23,250
90th Percentile £65,000 £60,000 £61,250
Buckinghamshire median annual salary £44,000 £42,500 £39,500
% change year-on-year +3.53% +7.59% +5.33%

SLA
Job Vacancy Trend in Milton Keynes

Job postings citing SLA as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for SLA in Milton Keynes

SLA
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Milton Keynes.

Salary trend for SLA in Milton Keynes

SLA
Salary Histogram in Milton Keynes

The salary distribution of IT jobs citing SLA in Milton Keynes over the 6 months to 19 May 2019.

Salary histogram for SLA in Milton Keynes

For the 6 months to 19 May 2019, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Milton Keynes region with a requirement for SLA.

1 60 (61.86%) Windows
2 45 (46.39%) ITIL
3 43 (44.33%) Management Information System
4 37 (38.14%) Information Security Management
4 37 (38.14%) Security Management
4 37 (38.14%) Information Security
4 37 (38.14%) ISMS
4 37 (38.14%) Windows 7
5 29 (29.90%) Service Delivery
5 29 (29.90%) Citrix
6 26 (26.80%) Microsoft
6 26 (26.80%) Ticket Management
7 22 (22.68%) Sony
7 22 (22.68%) Law
8 16 (16.49%) Office 365
8 16 (16.49%) Problem-Solving
9 15 (15.46%) iManage
9 15 (15.46%) Legal
9 15 (15.46%) Back Office
10 14 (14.43%) Mentoring
11 13 (13.40%) Android
12 12 (12.37%) iPhone
12 12 (12.37%) Finance
12 12 (12.37%) VMware
12 12 (12.37%) Active Directory
12 12 (12.37%) Microsoft Office
13 10 (10.31%) Cisco
13 10 (10.31%) Firewall
14 9 (9.28%) Change Management
14 9 (9.28%) WAN

SLA
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (7.22%) MS Exchange
2 1 (1.03%) IBM Notes
2 1 (1.03%) SharePoint
2 1 (1.03%) Skype for Business
Applications
1 12 (12.37%) Microsoft Office
2 1 (1.03%) Microsoft Excel
2 1 (1.03%) Microsoft PowerPoint
Business Applications
1 4 (4.12%) SystmOne
2 3 (3.09%) Remedy ITSM
Cloud Services
1 16 (16.49%) Office 365
2 7 (7.22%) Microsoft Azure
3 5 (5.15%) Amazon AWS
4 1 (1.03%) AWS Lambda
4 1 (1.03%) DigitalOcean
4 1 (1.03%) G Suite
4 1 (1.03%) OneDrive
4 1 (1.03%) SaaS
4 1 (1.03%) Serverless
Communications & Networking
1 10 (10.31%) Firewall
2 9 (9.28%) Internet
2 9 (9.28%) LAN
2 9 (9.28%) WAN
3 8 (8.25%) VPN
4 5 (5.15%) MPLS
4 5 (5.15%) SAN
5 4 (4.12%) Cisco ASA
5 4 (4.12%) DNS
5 4 (4.12%) Wireless
6 2 (2.06%) DHCP
6 2 (2.06%) TCP/IP
6 2 (2.06%) VLAN
6 2 (2.06%) VoIP
7 1 (1.03%) Cisco IOS
7 1 (1.03%) FTP
7 1 (1.03%) Skype
7 1 (1.03%) Unified Communications
Database & Business Intelligence
1 4 (4.12%) Electronic Patient Records
2 3 (3.09%) SQL Server
3 2 (2.06%) MySQL
3 2 (2.06%) PostgreSQL
4 1 (1.03%) DB2
4 1 (1.03%) Oracle Database
4 1 (1.03%) Redis
4 1 (1.03%) SQL Server 2008
4 1 (1.03%) SQL Server 2012
4 1 (1.03%) SQL Server 2016
4 1 (1.03%) SQL Server Integration Services
4 1 (1.03%) SQL Server Reporting Services
Development Applications
1 1 (1.03%) Git (software)
General
1 22 (22.68%) Law
2 15 (15.46%) Back Office
2 15 (15.46%) Legal
3 12 (12.37%) Finance
4 5 (5.15%) Banking
5 4 (4.12%) Retail
6 1 (1.03%) Hindi Language
6 1 (1.03%) Punjabi Language
6 1 (1.03%) Telecoms
6 1 (1.03%) Urdu Language
Job Titles
1 41 (42.27%) Analyst
2 37 (38.14%) Service Analyst
2 37 (38.14%) Service Desk Analyst
3 8 (8.25%) Infrastructure Engineer
4 6 (6.19%) IT Manager
5 5 (5.15%) 2nd Line Support
5 5 (5.15%) Architect
5 5 (5.15%) Delivery Manager
5 5 (5.15%) IT Services Manager
5 5 (5.15%) Service Desk Support
5 5 (5.15%) Service Desk Support Analyst
5 5 (5.15%) Service Manager
6 4 (4.12%) 3rd Line Engineer
6 4 (4.12%) Applications Support
6 4 (4.12%) IT Services Delivery Manager
6 4 (4.12%) Senior Analyst
6 4 (4.12%) Senior Service Desk Analyst
6 4 (4.12%) Services Delivery Manager
7 3 (3.09%) Applications Support Analyst
7 3 (3.09%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (2.06%) CSS
1 2 (2.06%) Middleware
2 1 (1.03%) .NET
2 1 (1.03%) AngularJS
2 1 (1.03%) ASP.NET
2 1 (1.03%) CGI
2 1 (1.03%) Express
2 1 (1.03%) HTML
2 1 (1.03%) LINQ
2 1 (1.03%) MEAN Stack
2 1 (1.03%) Node.js
2 1 (1.03%) REST
2 1 (1.03%) Sails.js
2 1 (1.03%) Web Services
Miscellaneous
1 43 (44.33%) Management Information System
2 12 (12.37%) iPhone
3 7 (7.22%) Data Centre
4 6 (6.19%) Analytical Skills
4 6 (6.19%) Mainframe
5 5 (5.15%) Private Cloud
5 5 (5.15%) Public Cloud
6 4 (4.12%) Greenfield Project
7 2 (2.06%) Enterprise Software
7 2 (2.06%) Hybrid Cloud
7 2 (2.06%) Self-Motivation
7 2 (2.06%) Video Conferencing
8 1 (1.03%) Blackberry
8 1 (1.03%) BYOD
8 1 (1.03%) Driving Licence
8 1 (1.03%) FMCG
8 1 (1.03%) iPad
8 1 (1.03%) User Experience
Operating Systems
1 60 (61.86%) Windows
2 37 (38.14%) Windows 7
3 13 (13.40%) Android
4 9 (9.28%) Linux
5 8 (8.25%) Windows Server
6 7 (7.22%) Unix
7 5 (5.15%) MVS
7 5 (5.15%) Windows NT
8 4 (4.12%) Windows 10
9 2 (2.06%) Mac OS
10 1 (1.03%) AIX
10 1 (1.03%) Apple iOS
10 1 (1.03%) Mac OS X
10 1 (1.03%) Windows Server 2012
Processes & Methodologies
1 45 (46.39%) ITIL
2 37 (38.14%) Information Security
2 37 (38.14%) Information Security Management
2 37 (38.14%) ISMS
2 37 (38.14%) Security Management
3 29 (29.90%) Service Delivery
4 26 (26.80%) Ticket Management
5 16 (16.49%) Problem-Solving
6 14 (14.43%) Mentoring
7 9 (9.28%) Change Management
8 8 (8.25%) Infrastructure Engineering
9 6 (6.19%) Customer Requirements
9 6 (6.19%) ITSM
10 5 (5.15%) Migration
10 5 (5.15%) Presales
11 4 (4.12%) Capacity Planning
11 4 (4.12%) DevOps
11 4 (4.12%) Mobile Device Management
11 4 (4.12%) Network Architecture
11 4 (4.12%) Re-Platforming
Programming Languages
1 3 (3.09%) PowerShell
2 2 (2.06%) JavaScript
2 2 (2.06%) PHP
2 2 (2.06%) SQL
3 1 (1.03%) C#
3 1 (1.03%) ES6
3 1 (1.03%) ES8
3 1 (1.03%) Java
3 1 (1.03%) T-SQL
3 1 (1.03%) VB
Qualifications
1 9 (9.28%) Microsoft Certification
2 6 (6.19%) CCNP
2 6 (6.19%) Cisco Certification
2 6 (6.19%) MCSA
3 4 (4.12%) ITIL Foundation Certificate
3 4 (4.12%) MCP
4 2 (2.06%) CCNA
4 2 (2.06%) MCITP
4 2 (2.06%) MCSE
5 1 (1.03%) A+ Certification
5 1 (1.03%) CCDP
5 1 (1.03%) Degree
5 1 (1.03%) ITIL Certification
5 1 (1.03%) MCSD
Quality Assurance & Compliance
1 5 (5.15%) GDPR
2 2 (2.06%) ISO/IEC 20000
2 2 (2.06%) ISO/IEC 27001
3 1 (1.03%) Sarbanes-Oxley
System Software
1 12 (12.37%) Active Directory
2 7 (7.22%) VMware Infrastructure
3 5 (5.15%) Virtual Servers
3 5 (5.15%) vSphere
4 3 (3.09%) Hyper-V
5 2 (2.06%) Microsoft Virtual Server
5 2 (2.06%) VMware ESXi
5 2 (2.06%) XenApp
6 1 (1.03%) Docker
Systems Management
1 5 (5.15%) Control-M
1 5 (5.15%) MAINVIEW
2 2 (2.06%) Backup Exec
3 1 (1.03%) Microsoft Intune
3 1 (1.03%) Tivoli
Vendors
1 29 (29.90%) Citrix
2 26 (26.80%) Microsoft
3 22 (22.68%) Sony
4 15 (15.46%) iManage
5 12 (12.37%) VMware
6 10 (10.31%) Cisco
7 9 (9.28%) Remedy
8 5 (5.15%) IBM
8 5 (5.15%) ServiceNow
9 4 (4.12%) Cerner
9 4 (4.12%) Meraki
9 4 (4.12%) Sage
10 3 (3.09%) CA
10 3 (3.09%) Oracle
11 2 (2.06%) NetApp
11 2 (2.06%) Veeam
11 2 (2.06%) Workday
12 1 (1.03%) Google
12 1 (1.03%) Mitel
12 1 (1.03%) Proofpoint