Incident Management Jobs in Tyne and Wear

Incident Management
North East > Tyne and Wear

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 11 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 46 76 68
Rank change year-on-year +30 -8 +16
Permanent jobs citing Incident Management 51 19 28
As % of all permanent jobs advertised in Tyne and Wear 3.80% 2.08% 2.64%
As % of the Processes & Methodologies category 4.34% 2.14% 2.99%
Number of salaries quoted 51 4 27
10th Percentile - £28,845 £18,500
25th Percentile £31,250 £30,863 £19,313
Median annual salary (50th Percentile) £32,500 £34,174 £21,000
Median % change year-on-year -4.90% +62.73% -27.59%
75th Percentile £38,125 £44,375 £31,000
90th Percentile £47,500 £60,350 £46,250
North East median annual salary £32,500 £39,500 £30,000
% change year-on-year -17.72% +31.67% -4.76%

All Process and Methodology Skills
Tyne and Wear

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,174 886 935
As % of all permanent jobs advertised in Tyne and Wear 87.48% 96.83% 88.04%
Number of salaries quoted 987 446 644
10th Percentile £30,000 £31,250 £26,250
25th Percentile £37,049 £38,644 £33,250
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% +5.56%
75th Percentile £65,000 £63,750 £61,250
90th Percentile £75,963 £75,000 £83,125
North East median annual salary £47,500 £48,375 £42,500
% change year-on-year -1.81% +13.82% -5.56%

Incident Management
Job Vacancy Trend in Tyne and Wear

Job postings citing Incident Management as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Incident Management in Tyne and Wear

Incident Management
Salary Trend in Tyne and Wear

3-month moving average salary quoted in jobs citing Incident Management in Tyne and Wear.

Salary trend for Incident Management in Tyne and Wear

Incident Management
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing Incident Management in Tyne and Wear over the 6 months to 11 May 2024.

Salary histogram for Incident Management in Tyne and Wear

Incident Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Tyne and Wear region over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne +28 46 £32,500 -4.90% 6
Gateshead - 4 £33,000 - 2
Incident Management
North East

Incident Management
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.92%) Confluence
1 2 (3.92%) Microsoft Exchange
1 2 (3.92%) SharePoint
Applications
1 3 (5.88%) Microsoft Office
2 1 (1.96%) Microsoft Excel
2 1 (1.96%) Microsoft PowerPoint
2 1 (1.96%) Spreadsheet
Cloud Services
1 33 (64.71%) Azure
2 5 (9.80%) AWS
2 5 (9.80%) Microsoft 365
3 2 (3.92%) Amazon EC2
3 2 (3.92%) AWS CloudFormation
3 2 (3.92%) Slack
3 2 (3.92%) Virtual Private Cloud
Communications & Networking
1 24 (47.06%) SAN
2 5 (9.80%) Network Security
3 2 (3.92%) Firewall
3 2 (3.92%) HTTPS
3 2 (3.92%) SSL
4 1 (1.96%) LAN
4 1 (1.96%) WAN
Database & Business Intelligence
1 21 (41.18%) SQL Server
2 10 (19.61%) Amazon RDS
Development Applications
1 2 (3.92%) Git
1 2 (3.92%) GitLab
1 2 (3.92%) JIRA
General
1 34 (66.67%) Social Skills
2 21 (41.18%) Organisational Skills
3 9 (17.65%) Analytical Skills
4 4 (7.84%) Public Sector
5 3 (5.88%) Inclusion and Diversity
6 2 (3.92%) Law
6 2 (3.92%) Manufacturing
7 1 (1.96%) Retail
Job Titles
1 24 (47.06%) IT Engineer
1 24 (47.06%) IT Support
1 24 (47.06%) IT Support Engineer
1 24 (47.06%) Support Engineer
2 20 (39.22%) 3rd Line Engineer
2 20 (39.22%) 3rd Line Support
2 20 (39.22%) 3rd Line Support Engineer
3 19 (37.25%) 2nd/3rd Line Support
3 19 (37.25%) 2nd/3rd Line Support Engineer
4 11 (21.57%) 2nd Line Engineer
4 11 (21.57%) 2nd Line Support
4 11 (21.57%) 2nd Line Support Engineer
5 9 (17.65%) Lead
5 9 (17.65%) Team Leader
6 6 (11.76%) Service Manager
7 5 (9.80%) Incident and Problem Manager
7 5 (9.80%) Incident Manager
7 5 (9.80%) Problem Manager
8 3 (5.88%) Senior
8 3 (5.88%) Service Desk Team Leader
Miscellaneous
1 24 (47.06%) Driving Licence
1 24 (47.06%) Enterprise Storage
2 3 (5.88%) Data Centre
3 2 (3.92%) iPhone
3 2 (3.92%) Robotics
3 2 (3.92%) Security Operations Centre
3 2 (3.92%) Self-Motivation
4 1 (1.96%) Management Information System
4 1 (1.96%) Renewable Energy
Operating Systems
1 8 (15.69%) Windows
2 5 (9.80%) Windows Server
3 3 (5.88%) Linux
3 3 (5.88%) Windows 10
4 2 (3.92%) Amazon Linux
4 2 (3.92%) Windows Server 2008
5 1 (1.96%) Unix
Processes & Methodologies
1 48 (94.12%) ITIL
2 21 (41.18%) Desktop Virtualisation
3 17 (33.33%) Service Management
4 16 (31.37%) Customer Service
5 13 (25.49%) Problem Management
6 11 (21.57%) Root Cause Analysis
7 10 (19.61%) Problem-Solving
8 9 (17.65%) Change Management
9 8 (15.69%) Continuous Improvement
10 7 (13.73%) Coaching
10 7 (13.73%) Major Incident Management
11 6 (11.76%) Configuration Management
11 6 (11.76%) Facilities Management
11 6 (11.76%) Performance Improvement
11 6 (11.76%) Project Management
11 6 (11.76%) Roadmaps
11 6 (11.76%) Statistics
12 5 (9.80%) CRM
12 5 (9.80%) Escalation Management
12 5 (9.80%) Mentoring
Programming Languages
1 3 (5.88%) SQL
2 2 (3.92%) Bash
Qualifications
1 24 (47.06%) Microsoft Certification
2 21 (41.18%) Azure Certification
3 3 (5.88%) Degree
4 2 (3.92%) ITIL Certification
4 2 (3.92%) Security Cleared
5 1 (1.96%) BC Cleared
5 1 (1.96%) DBS Check
5 1 (1.96%) SC Cleared
Quality Assurance & Compliance
1 14 (27.45%) SLA
System Software
1 26 (50.98%) Active Directory
2 13 (25.49%) Hyper-V
3 3 (5.88%) VMware Infrastructure
Systems Management
1 2 (3.92%) Terraform
Vendors
1 32 (62.75%) Microsoft
2 5 (9.80%) Cisco
3 4 (7.84%) ServiceNow
4 3 (5.88%) BMC
4 3 (5.88%) Dynatrace
4 3 (5.88%) VMware
5 2 (3.92%) Nexthink
6 1 (1.96%) SAP