The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 3 months to 27 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Incident Management
North East / Tyne and Wear
Rank 49 60 68
Rank change year-on-year +11 +8  
Permanent jobs citing Incident Management 7 15 7
As % of all permanent IT jobs advertised in Tyne and Wear 1.57% 3.02% 1.22%
As % of the Processes & Methodologies category 1.82% 3.36% 1.39%
Number of salaries quoted 4 15 7
Median salary £22,434 £27,500 £30,000
Median salary % change year-on-year -18.42% -8.33%  
90% offered a salary of more than £20,910 £20,000 £21,100
10% offered a salary of more than £28,187 £57,500 £45,700
UK excluding London median salary £37,500 £40,000 £40,000
% change year-on-year -6.25% -  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process and methodology skills.

Process & Methodology Skills
Tyne and Wear
Permanent job vacancies with a requirement for process and methodology skills 384 447 503
As % of all permanent IT job vacancies advertised in Tyne and Wear 85.91% 89.94% 87.94%
Number of salaries quoted 352 393 438
Median salary £37,062 £40,000 £37,500
Median salary % change year-on-year -7.34% +6.66%  
90% offered a salary of more than £25,000 £27,500 £27,000
10% offered a salary of more than £45,000 £61,215 £57,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Incident Management
Job Vacancy Trend in Tyne and Wear

The job posting trend of jobs advertised in Tyne and Wear citing Incident Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in Tyne and Wear

Incident Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Tyne and Wear.

Salary trend for Incident Management in Tyne and Wear

Incident Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Tyne and Wear region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne 0 4 £30,000 +9.09% 2
Jarrow - 3 £20,910 -
Incident Management
North East

Incident Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 27 March 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for Incident Management.

1 20 (76.92%) ITIL
2 15 (57.69%) Windows
3 12 (46.15%) Microsoft
4 11 (42.31%) SLA
4 11 (42.31%) Problem Management
5 9 (34.62%) Active Directory
5 9 (34.62%) Change Management
6 8 (30.77%) Service Delivery
7 7 (26.92%) Security Cleared
8 6 (23.08%) Degree
8 6 (23.08%) Finance
8 6 (23.08%) DHCP
8 6 (23.08%) DNS
8 6 (23.08%) MS Office
9 5 (19.23%) SQL
10 4 (15.38%) Oracle
10 4 (15.38%) SQL Server
10 4 (15.38%) IIS
10 4 (15.38%) MS Excel
10 4 (15.38%) ODBC
10 4 (15.38%) Citrix
10 4 (15.38%) Apple
10 4 (15.38%) Service Management
10 4 (15.38%) Systems Management Server (SMS)
10 4 (15.38%) Data Management
10 4 (15.38%) Military
10 4 (15.38%) Back Office
10 4 (15.38%) VMware
10 4 (15.38%) VMware Infrastructure
10 4 (15.38%) Analytical Skills

Incident Management
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (15.38%) IIS
2 2 (7.69%) Exchange Server 2010
2 2 (7.69%) Exchange Server 2013
2 2 (7.69%) MS Exchange
2 2 (7.69%) NetWeaver
2 2 (7.69%) Office Communications Server
2 2 (7.69%) SharePoint
2 2 (7.69%) SharePoint 2010
2 2 (7.69%) SharePoint 2013
2 2 (7.69%) Skype for Business
Applications
1 6 (23.08%) MS Office
2 4 (15.38%) MS Excel
Business Applications
1 2 (7.69%) SAP HR
1 2 (7.69%) SAP SRM
Cloud Services
1 2 (7.69%) Office 365
Communications & Networking
1 6 (23.08%) DHCP
1 6 (23.08%) DNS
2 2 (7.69%) Skype
Database & Business Intelligence
1 4 (15.38%) SQL Server
2 2 (7.69%) SAP BW
General
1 6 (23.08%) Finance
2 4 (15.38%) Back Office
2 4 (15.38%) Military
3 2 (7.69%) Banking
3 2 (7.69%) Law
4 1 (3.85%) Financial Institution
Job Titles
1 9 (34.62%) Analyst
2 8 (30.77%) Delivery Manager
2 8 (30.77%) Service Manager
2 8 (30.77%) Services Delivery Manager
3 7 (26.92%) IT Analyst
3 7 (26.92%) IT Support
3 7 (26.92%) IT Support Analyst
3 7 (26.92%) Support Analyst
4 6 (23.08%) Consultant
4 6 (23.08%) Support Consultant
5 4 (15.38%) 1st Line Support
5 4 (15.38%) 1st Line Support Analyst
5 4 (15.38%) Graduate
5 4 (15.38%) Graduate Consultant
5 4 (15.38%) Graduate Software Consultant
5 4 (15.38%) Graduate Support Consultant
5 4 (15.38%) Software Consultant
6 2 (7.69%) Collaboration Consultant
6 2 (7.69%) ITIL Manager
6 2 (7.69%) Messaging Support
Libraries, Frameworks & Software Standards
1 4 (15.38%) ODBC
2 2 (7.69%) BAPI
2 2 (7.69%) EDI
2 2 (7.69%) SAP ALE
2 2 (7.69%) SAP Basis
2 2 (7.69%) SAP Business Workflow
2 2 (7.69%) SAP PI
2 2 (7.69%) SAP Smart Forms
2 2 (7.69%) SAP XI
2 2 (7.69%) SAPUI5
2 2 (7.69%) Web Dynpro
Miscellaneous
1 4 (15.38%) Analytical Skills
2 2 (7.69%) Blackberry
2 2 (7.69%) Computer Science
3 1 (3.85%) Management Information System
Operating Systems
1 15 (57.69%) Windows
2 4 (15.38%) Windows 7
3 2 (7.69%) Android
3 2 (7.69%) Apple iOS
3 2 (7.69%) Unix
3 2 (7.69%) Windows Server
3 2 (7.69%) Windows Server 2003
3 2 (7.69%) Windows Server 2008
4 1 (3.85%) Windows Vista
4 1 (3.85%) Windows XP
Processes & Methodologies
1 20 (76.92%) ITIL
2 11 (42.31%) Problem Management
3 9 (34.62%) Change Management
4 8 (30.77%) Service Delivery
5 4 (15.38%) Data Management
5 4 (15.38%) Service Management
6 3 (11.54%) Investment Management
7 2 (7.69%) Business Intelligence
7 2 (7.69%) Capacity Planning
7 2 (7.69%) Content Management
7 2 (7.69%) Customer Engagement
7 2 (7.69%) Knowledge Management
7 2 (7.69%) Mobile Device Management
7 2 (7.69%) SAP Implementation
7 2 (7.69%) Stakeholder Management
7 2 (7.69%) Test Scripting
7 2 (7.69%) Visualisation
7 2 (7.69%) Workflow
8 1 (3.85%) Configuration Management
8 1 (3.85%) Quality Management
Programming Languages
1 5 (19.23%) SQL
2 2 (7.69%) ABAP
2 2 (7.69%) SAPscript
Qualifications
1 7 (26.92%) Security Cleared
2 6 (23.08%) Degree
3 2 (7.69%) ITIL Certification
3 2 (7.69%) MCSE
3 2 (7.69%) Microsoft Certification
4 1 (3.85%) ITIL Foundation Certificate
4 1 (3.85%) MCP
Quality Assurance & Compliance
1 11 (42.31%) SLA
2 1 (3.85%) ISO 9000
System Software
1 9 (34.62%) Active Directory
2 4 (15.38%) VMware Infrastructure
3 2 (7.69%) Hyper-V
3 2 (7.69%) Virtual Desktop
Systems Management
1 4 (15.38%) Systems Management Server (SMS)
2 2 (7.69%) HP Quality Center
3 1 (3.85%) Microsoft Intune
3 1 (3.85%) SCCM
Vendors
1 12 (46.15%) Microsoft
2 4 (15.38%) Apple
2 4 (15.38%) Citrix
2 4 (15.38%) Oracle
2 4 (15.38%) VMware
3 2 (7.69%) Adobe
3 2 (7.69%) SAP
3 2 (7.69%) Trend Micro
4 1 (3.85%) Dell
4 1 (3.85%) ServiceNow
4 1 (3.85%) Tableau
Gateshead, Tyne and Wear
Aspire Technology
Posted: 12 days ago
Gateshead, Tyne and Wear
Aspire Technology
Posted: 12 days ago
Gateshead, Tyne and Wear
Aspire Technology
Posted: 12 days ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: From £36,725 to £42,700 per annum
Posted: 14 days ago
Newcastle-upon-Tyne, Tyne and Wear
Accenture
Salary: From £36,725 to £42,700 per annum
Posted: 7 days ago