Period
to 16 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 16 November 2018 with a comparison to the same period in the previous 2 years.

Incident Management
North East > Tyne and Wear
6 months to
16 Nov 2018
Same period 2017 Same period 2016
Rank 78 39 78
Rank change year-on-year -39 +39 +12
Permanent jobs citing Incident Management 26 48 26
As % of all permanent IT jobs advertised in Tyne and Wear 2.27% 5.18% 2.24%
As % of the Processes & Methodologies category 2.40% 5.74% 2.64%
Number of salaries quoted 24 43 20
Tyne and Wear median annual salary £28,500 £35,000 £46,500
Median salary % change year-on-year -18.57% -24.73% +100.00%
10th Percentile £20,050 £19,000 £30,000
90th Percentile £53,346 £89,000 £50,000
North East median annual salary £28,500 £35,000 £46,500
% change year-on-year -18.57% -24.73% +24.00%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 1,083 836 984
As % of all permanent IT jobs advertised in Tyne and Wear 94.50% 90.28% 84.90%
Number of salaries quoted 904 734 822
Tyne and Wear median annual salary £41,896 £40,000 £40,000
Median salary % change year-on-year +4.74% - +6.67%
10th Percentile £22,000 £23,500 £25,000
90th Percentile £65,000 £62,500 £60,000
North East median annual salary £40,000 £40,000 £40,000

Incident Management
Job Vacancy Trend in Tyne and Wear

Job postings citing Incident Management as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Incident Management in Tyne and Wear

Incident Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Tyne and Wear.

Salary trend for Incident Management in Tyne and Wear

Incident Management
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing Incident Management in Tyne and Wear over the 6 months to 16 November 2018.

Salary histogram for Incident Management in Tyne and Wear

Incident Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Tyne and Wear region over the 6 months to 16 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -39 19 £31,131 -16.01% 3
Sunderland - 7 £28,500 - 1
Incident Management
North East

For the 6 months to 16 November 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region with a requirement for Incident Management.

1 13 (50.00%) ITIL
2 8 (30.77%) ITSM
3 7 (26.92%) Service Management
3 7 (26.92%) Change Management
3 7 (26.92%) Windows
4 6 (23.08%) Mentoring
4 6 (23.08%) Coaching
5 5 (19.23%) Release Management
5 5 (19.23%) Use Case
5 5 (19.23%) Contract Management
5 5 (19.23%) Microsoft Excel
5 5 (19.23%) SharePoint
5 5 (19.23%) SLA
5 5 (19.23%) Agile Software Development
6 4 (15.38%) Finance
6 4 (15.38%) Risk Management
6 4 (15.38%) Information Security
6 4 (15.38%) Microsoft
6 4 (15.38%) Availability Management
6 4 (15.38%) Service Delivery
6 4 (15.38%) Analytical Skills
7 3 (11.54%) ISACA
7 3 (11.54%) Windows 7
7 3 (11.54%) GDPR
7 3 (11.54%) Cyber Resilience
7 3 (11.54%) Decision-Making
7 3 (11.54%) Problem-Solving
7 3 (11.54%) CISM
7 3 (11.54%) Information Security Management
7 3 (11.54%) Security Management

Incident Management
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (19.23%) SharePoint
2 2 (7.69%) Site Server
Applications
1 5 (19.23%) Microsoft Excel
2 2 (7.69%) Microsoft Office
Cloud Services
1 2 (7.69%) SaaS
Communications & Networking
1 2 (7.69%) Wireless
2 1 (3.85%) Firewall
Development Applications
1 1 (3.85%) ProC
General
1 4 (15.38%) Finance
2 1 (3.85%) Banking
2 1 (3.85%) Retail
Job Titles
1 10 (38.46%) Analyst
2 6 (23.08%) Incident Analyst
3 5 (19.23%) Process Analyst
3 5 (19.23%) Service Analyst
4 4 (15.38%) IT Manager
4 4 (15.38%) IT Services Manager
4 4 (15.38%) IT Support
4 4 (15.38%) ITIL Process Analyst
4 4 (15.38%) Service Desk Analyst
4 4 (15.38%) Service Manager
5 3 (11.54%) Incident Manager
5 3 (11.54%) Security Incident Manager
5 3 (11.54%) Security Manager
5 3 (11.54%) Team Leader
6 2 (7.69%) Field Engineer
6 2 (7.69%) Field Support Engineer
6 2 (7.69%) Help Desk Support
6 2 (7.69%) Help Desk Team Lead
6 2 (7.69%) IT Support Engineer
6 2 (7.69%) Service Desk Manager
Miscellaneous
1 4 (15.38%) Analytical Skills
2 2 (7.69%) User Experience
2 2 (7.69%) Video Conferencing
3 1 (3.85%) Clustering
3 1 (3.85%) Mainframe
3 1 (3.85%) Self-Motivation
Operating Systems
1 7 (26.92%) Windows
2 3 (11.54%) Windows 7
3 2 (7.69%) Unix
3 2 (7.69%) Windows Server
4 1 (3.85%) Android
4 1 (3.85%) Linux
4 1 (3.85%) Solaris
Processes & Methodologies
1 13 (50.00%) ITIL
2 8 (30.77%) ITSM
3 7 (26.92%) Change Management
3 7 (26.92%) Service Management
4 6 (23.08%) Coaching
4 6 (23.08%) Mentoring
5 5 (19.23%) Agile Software Development
5 5 (19.23%) Contract Management
5 5 (19.23%) Release Management
5 5 (19.23%) Use Case
6 4 (15.38%) Availability Management
6 4 (15.38%) Information Security
6 4 (15.38%) Risk Management
6 4 (15.38%) Service Delivery
7 3 (11.54%) Cyber Resilience
7 3 (11.54%) Decision-Making
7 3 (11.54%) Information Security Management
7 3 (11.54%) Problem-Solving
7 3 (11.54%) Security Management
8 2 (7.69%) Line Management
Programming Languages
1 1 (3.85%) C
1 1 (3.85%) Korn
1 1 (3.85%) Perl
1 1 (3.85%) PL/SQL
1 1 (3.85%) SQL
Qualifications
1 3 (11.54%) CISM
1 3 (11.54%) CISMP
1 3 (11.54%) ISACA
2 2 (7.69%) ITIL Foundation Certificate
2 2 (7.69%) Microsoft Certification
3 1 (3.85%) DBS Check
3 1 (3.85%) Degree
3 1 (3.85%) Master's Degree
Quality Assurance & Compliance
1 5 (19.23%) SLA
2 3 (11.54%) GDPR
3 2 (7.69%) ISO/IEC 27001
System Software
1 2 (7.69%) Active Directory
Vendors
1 4 (15.38%) Microsoft
2 2 (7.69%) ServiceNow
3 1 (3.85%) Oracle