Period
to 26 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 26 May 2018 with a comparison to the same period in the previous 2 years.

Incident Management
North East > Tyne and Wear
6 months to
26 May 2018
Same period 2017 Same period 2016
Rank 85 77 73
Rank change year-on-year -8 -4 +20
Permanent jobs citing Incident Management 30 13 28
As % of all permanent IT jobs advertised in Tyne and Wear 2.17% 1.52% 2.87%
As % of the Processes & Methodologies category 2.38% 1.72% 3.24%
Number of salaries quoted 27 7 30
Tyne and Wear median annual salary £40,000 £26,000 £35,000
Median salary % change year-on-year +53.85% -25.71% -21.35%
10th Percentile £19,000 £20,910 £19,000
90th Percentile £45,175 £29,700 £58,750
North East median annual salary £40,000 £27,500 £35,000
% change year-on-year +45.45% -21.43% -21.35%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 1,258 757 864
As % of all permanent IT jobs advertised in Tyne and Wear 91.16% 88.64% 88.43%
Number of salaries quoted 1,064 680 757
Tyne and Wear median annual salary £41,625 £36,750 £35,577
Median salary % change year-on-year +13.27% +3.30% -5.13%
10th Percentile £22,500 £21,250 £21,650
90th Percentile £63,750 £50,125 £57,500
North East median annual salary £40,000 £36,500 £37,500
% change year-on-year +9.59% -2.67% -

Incident Management
Job Vacancy Trend in Tyne and Wear

Job postings citing Incident Management as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Incident Management in Tyne and Wear

Incident Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Tyne and Wear.

Salary trend for Incident Management in Tyne and Wear

Incident Management
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing Incident Management in Tyne and Wear over the 6 months to 26 May 2018.

Salary histogram for Incident Management in Tyne and Wear

Incident Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Tyne and Wear region over the 6 months to 26 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -6 22 £40,000 +53.85% 6
Sunderland - 5 £40,000 - 2
Hebburn - 4 - -
Gateshead -22 2 - -
Incident Management
North East

For the 6 months to 26 May 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region with a requirement for Incident Management.

1 13 (43.33%) Microsoft
2 12 (40.00%) Service Management
3 10 (33.33%) Change Management
3 10 (33.33%) Problem-Solving
4 9 (30.00%) Problem Management
4 9 (30.00%) ITIL
5 7 (23.33%) Microsoft Excel
5 7 (23.33%) SLA
6 6 (20.00%) Microsoft PowerPoint
6 6 (20.00%) MS Exchange
6 6 (20.00%) ITIL Certification
6 6 (20.00%) Sun
7 5 (16.67%) Finance
8 4 (13.33%) Analytical Skills
8 4 (13.33%) Publishing
8 4 (13.33%) Banking
8 4 (13.33%) Microsoft Certification
8 4 (13.33%) Oracle
8 4 (13.33%) C
9 3 (10.00%) Perl
9 3 (10.00%) PL/SQL
9 3 (10.00%) SQL
9 3 (10.00%) Unix
9 3 (10.00%) Windows
9 3 (10.00%) Solaris
9 3 (10.00%) ProC
9 3 (10.00%) Agile Software Development
9 3 (10.00%) Korn
9 3 (10.00%) Degree
9 3 (10.00%) Firewall

Incident Management
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (20.00%) MS Exchange
Applications
1 7 (23.33%) Microsoft Excel
2 6 (20.00%) Microsoft PowerPoint
Business Applications
1 1 (3.33%) Oracle EBS
1 1 (3.33%) Oracle ERP
1 1 (3.33%) SAP ERP
Communications & Networking
1 3 (10.00%) Firewall
2 2 (6.67%) iSCSI
2 2 (6.67%) SAN
Database & Business Intelligence
1 1 (3.33%) Oracle Reports
Development Applications
1 3 (10.00%) ProC
General
1 5 (16.67%) Finance
2 4 (13.33%) Banking
2 4 (13.33%) Publishing
3 1 (3.33%) Marketing
Job Titles
1 11 (36.67%) Analyst
1 11 (36.67%) Service Analyst
2 7 (23.33%) Service Desk Analyst
3 5 (16.67%) 2nd Line Support
3 5 (16.67%) Service Manager
4 4 (13.33%) 2nd Line Support Technician
4 4 (13.33%) Incident Manager
4 4 (13.33%) Service Management Analyst
4 4 (13.33%) Support Technician
5 3 (10.00%) Delivery Manager
5 3 (10.00%) Developer
5 3 (10.00%) IT Manager
5 3 (10.00%) IT Services Manager
5 3 (10.00%) PL/SQL Developer
5 3 (10.00%) Services Delivery Manager
5 3 (10.00%) SQL Developer
6 1 (3.33%) Process Manager
6 1 (3.33%) Senior Analyst
6 1 (3.33%) Support Engineer
6 1 (3.33%) Team Leader
Miscellaneous
1 4 (13.33%) Analytical Skills
2 1 (3.33%) Management Information System
2 1 (3.33%) Self-Motivation
Operating Systems
1 3 (10.00%) Solaris
1 3 (10.00%) Unix
1 3 (10.00%) Windows
2 2 (6.67%) Windows 7
2 2 (6.67%) Windows Server
3 1 (3.33%) Windows 10
Processes & Methodologies
1 12 (40.00%) Service Management
2 10 (33.33%) Change Management
2 10 (33.33%) Problem-Solving
3 9 (30.00%) ITIL
3 9 (30.00%) Problem Management
4 3 (10.00%) Agile Software Development
4 3 (10.00%) Scrum
4 3 (10.00%) Service Delivery
4 3 (10.00%) Test Scripting
5 2 (6.67%) Customer Requirements
5 2 (6.67%) Decision-Making
5 2 (6.67%) ITSM
5 2 (6.67%) Quality Management
6 1 (3.33%) Cost Transparency
6 1 (3.33%) CRM
6 1 (3.33%) ERP
6 1 (3.33%) IT Strategy
6 1 (3.33%) Proactive Monitoring
6 1 (3.33%) Risk Management
6 1 (3.33%) Service Delivery Management
Programming Languages
1 4 (13.33%) C
2 3 (10.00%) Korn
2 3 (10.00%) Perl
2 3 (10.00%) PL/SQL
2 3 (10.00%) SQL
Qualifications
1 6 (20.00%) ITIL Certification
2 4 (13.33%) Microsoft Certification
3 3 (10.00%) Degree
3 3 (10.00%) Master's Degree
4 1 (3.33%) CCNA
4 1 (3.33%) Cisco Certification
Quality Assurance & Compliance
1 7 (23.33%) SLA
System Software
1 2 (6.67%) Hyper-V
1 2 (6.67%) VMware Infrastructure
2 1 (3.33%) Active Directory
Vendors
1 13 (43.33%) Microsoft
2 6 (20.00%) Sun
3 4 (13.33%) Oracle
4 2 (6.67%) Cisco
4 2 (6.67%) Citrix
4 2 (6.67%) Mitel
4 2 (6.67%) VMware
5 1 (3.33%) SAP
5 1 (3.33%) Workday