The median annual salary for a Technical Support was £22,000 in advertised job vacancies in Newcastle upon Tyne during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
Tyne and Wear / Newcastle upon Tyne
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 52 59 59
Rank change year-on-year +7 0  
Permanent jobs requiring a Technical Support 2 7 4
As % of all permanent IT jobs advertised in Newcastle upon Tyne 0.51% 1.70% 0.88%
As % of the Job Titles category 0.53% 1.75% 0.90%
Number of salaries quoted 2 7 4
Median salary £22,000 £23,000 £23,400
Median salary % change year-on-year -4.34% -1.70%  
90% offered a salary of more than £21,600 £22,500 £18,920
10% offered a salary of more than £22,400 £23,400 £29,595
UK excluding London median salary £27,500 £28,500 £30,000
% change year-on-year -3.50% -5.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Newcastle upon Tyne. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Newcastle upon Tyne
Permanent job vacancies with a job title containing a recognized job role 375 399 446
As % of all permanent IT job vacancies advertised in Newcastle upon Tyne 95.66% 97.08% 97.59%
Number of salaries quoted 340 354 375
Median salary £35,000 £35,000 £40,000
Median salary % change year-on-year - -12.50%  
90% offered a salary of more than £24,500 £24,000 £25,000
10% offered a salary of more than £45,000 £61,215 £50,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

Technical Support
Job Vacancy Trend in Newcastle upon Tyne

The job posting trend of jobs advertised in Newcastle upon Tyne that featured Technical Support in the job title.

Job vacancy trend for Technical Support in Newcastle upon Tyne

Technical Support
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Newcastle upon Tyne.

Salary trend for Technical Support in Newcastle upon Tyne

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Newcastle upon Tyne

For the 6 months to 29 March 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region featuring Technical Support in the job title.

1 10 (83.33%) Windows
1 10 (83.33%) VMware
2 9 (75.00%) Active Directory
3 8 (66.67%) MCP
3 8 (66.67%) VMware Certified Professional (VCP)
3 8 (66.67%) CCNP
3 8 (66.67%) CCNA
3 8 (66.67%) Hyper-V
3 8 (66.67%) Cisco Certification
4 3 (25.00%) SQL
4 3 (25.00%) Microsoft
5 2 (16.67%) MS Exchange
6 1 (8.33%) WAN
6 1 (8.33%) TCP/IP
6 1 (8.33%) Draytek
6 1 (8.33%) HL7
6 1 (8.33%) DICOM
6 1 (8.33%) VMware Infrastructure
6 1 (8.33%) Android
6 1 (8.33%) Data Guard
6 1 (8.33%) HTML5
6 1 (8.33%) Oracle Database
6 1 (8.33%) Driving Licence
6 1 (8.33%) .NET
6 1 (8.33%) Oracle
6 1 (8.33%) SQL Server
6 1 (8.33%) Crystal Reports
6 1 (8.33%) MS Office
6 1 (8.33%) COM
6 1 (8.33%) XML

Technical Support Skill Set
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) MS Exchange
Applications
1 1 (8.33%) MS Excel
1 1 (8.33%) MS Office
Communications & Networking
1 1 (8.33%) Firewall
1 1 (8.33%) TCP/IP
1 1 (8.33%) WAN
Database & Business Intelligence
1 1 (8.33%) Crystal Reports
1 1 (8.33%) MS Access
1 1 (8.33%) Oracle Database
1 1 (8.33%) Oracle Reports
1 1 (8.33%) SQL Server
1 1 (8.33%) SQLPlus
Libraries, Frameworks & Software Standards
1 1 (8.33%) .NET
1 1 (8.33%) COM
1 1 (8.33%) HTML
1 1 (8.33%) HTML5
1 1 (8.33%) XML
Miscellaneous
1 1 (8.33%) Driving Licence
1 1 (8.33%) PACS
Operating Systems
1 10 (83.33%) Windows
2 1 (8.33%) Android
Processes & Methodologies
1 1 (8.33%) Service Management
1 1 (8.33%) Workflow
Programming Languages
1 3 (25.00%) SQL
2 1 (8.33%) C
2 1 (8.33%) C#
2 1 (8.33%) Java
2 1 (8.33%) JavaScript
2 1 (8.33%) PL/SQL
Qualifications
1 8 (66.67%) CCNA
1 8 (66.67%) CCNP
1 8 (66.67%) Cisco Certification
1 8 (66.67%) MCP
1 8 (66.67%) VMware Certified Professional (VCP)
2 1 (8.33%) MCSA
2 1 (8.33%) MCT
2 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 1 (8.33%) DICOM
1 1 (8.33%) HL7
System Software
1 9 (75.00%) Active Directory
2 8 (66.67%) Hyper-V
3 1 (8.33%) VMware Infrastructure
Systems Management
1 1 (8.33%) Data Guard
Vendors
1 10 (83.33%) VMware
2 3 (25.00%) Microsoft
3 1 (8.33%) Draytek
3 1 (8.33%) Oracle
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £22,000 to £25,000 per annum
Posted: Yesterday