Technical Support Jobs in Newcastle upon Tyne

Technical Support
Tyne and Wear > Newcastle upon Tyne

The median Technical Support salary in Newcastle upon Tyne is £30,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 72 84 70
Rank change year-on-year +12 -14 +1
Permanent jobs requiring a Technical Support 13 1 8
As % of all permanent jobs advertised in Newcastle upon Tyne 1.28% 0.13% 1.01%
As % of the Job Titles category 1.32% 0.15% 1.06%
Number of salaries quoted 7 1 4
10th Percentile £26,800 - £32,825
25th Percentile £28,000 £57,500 £35,188
Median annual salary (50th Percentile) £30,000 £60,000 £37,500
Median % change year-on-year -50.00% +60.00% +36.36%
75th Percentile £33,500 £62,500 £41,313
90th Percentile £35,750 - £47,275
Tyne and Wear median annual salary £30,000 £46,250 £16,500
% change year-on-year -35.14% +180.30% -40.00%

All Permanent IT Job Vacancies
Newcastle upon Tyne

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newcastle upon Tyne. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Newcastle upon Tyne with a recognized job title 988 654 756
% of permanent jobs with a recognized job title 97.53% 84.39% 95.09%
Number of salaries quoted 832 407 529
10th Percentile £30,000 £31,500 £24,250
25th Percentile £37,099 £41,058 £32,500
Median annual salary (50th Percentile) £47,500 £55,000 £48,000
Median % change year-on-year -13.64% +14.58% +6.67%
75th Percentile £65,000 £66,250 £62,500
90th Percentile £77,500 £78,750 £82,500
Tyne and Wear median annual salary £47,500 £52,500 £45,000
% change year-on-year -9.52% +16.67% -

Technical Support
Job Vacancy Trend in Newcastle upon Tyne

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for Technical Support in Newcastle upon Tyne

Technical Support
Salary Trend in Newcastle upon Tyne

3-month moving average salary quoted in jobs citing Technical Support in Newcastle upon Tyne.

Salary trend for Technical Support in Newcastle upon Tyne

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Newcastle upon Tyne

For the 6 months to 25 April 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Newcastle upon Tyne region featuring Technical Support in the job title.

1 7 (53.85%) Continuous Improvement
2 6 (46.15%) Manufacturing
3 5 (38.46%) Social Skills
3 5 (38.46%) Customer Service
4 4 (30.77%) Customer Experience
4 4 (30.77%) Windows
4 4 (30.77%) Automotive
4 4 (30.77%) Process Improvement
4 4 (30.77%) QA
5 3 (23.08%) Firewall
6 2 (15.38%) DHCP
6 2 (15.38%) DNS
6 2 (15.38%) Active Directory
6 2 (15.38%) SCCM
6 2 (15.38%) Veeam
6 2 (15.38%) Finance
6 2 (15.38%) Problem-Solving
6 2 (15.38%) Coaching
6 2 (15.38%) Windows Server
6 2 (15.38%) Customer-Centric Approach
6 2 (15.38%) Customer-Centricity
6 2 (15.38%) Commercial Awareness
6 2 (15.38%) Decision-Making
7 1 (7.69%) Self-Motivation
7 1 (7.69%) Personalization
7 1 (7.69%) Relational Database
7 1 (7.69%) Microsoft 365
7 1 (7.69%) AWS
7 1 (7.69%) Time Management
7 1 (7.69%) CAD

Technical Support Skill Set
Co-occurring Skills and Capabilities in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (7.69%) AWS
1 1 (7.69%) Microsoft 365
Communications & Networking
1 3 (23.08%) Firewall
2 2 (15.38%) DHCP
2 2 (15.38%) DNS
3 1 (7.69%) TCP/IP
3 1 (7.69%) VoIP
Database & Business Intelligence
1 1 (7.69%) Relational Database
General
1 6 (46.15%) Manufacturing
2 5 (38.46%) Social Skills
3 4 (30.77%) Automotive
4 2 (15.38%) Finance
5 1 (7.69%) Electronics
5 1 (7.69%) Telecoms
Miscellaneous
1 1 (7.69%) Self-Motivation
Operating Systems
1 4 (30.77%) Windows
2 2 (15.38%) Windows Server
3 1 (7.69%) Linux
Processes & Methodologies
1 7 (53.85%) Continuous Improvement
2 5 (38.46%) Customer Service
3 4 (30.77%) Customer Experience
3 4 (30.77%) Process Improvement
4 2 (15.38%) Coaching
4 2 (15.38%) Commercial Awareness
4 2 (15.38%) Customer-Centric Approach
4 2 (15.38%) Customer-Centricity
4 2 (15.38%) Decision-Making
4 2 (15.38%) Problem-Solving
5 1 (7.69%) CAD
5 1 (7.69%) Personalization
5 1 (7.69%) Time Management
Quality Assurance & Compliance
1 4 (30.77%) QA
2 1 (7.69%) SLA
System Software
1 2 (15.38%) Active Directory
Systems Management
1 2 (15.38%) SCCM
Vendors
1 2 (15.38%) Veeam
2 1 (7.69%) Microsoft