The median annual salary for a Technical Support was £21,500 in advertised job vacancies in Tyne and Wear during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Technical Support
North East / Tyne and Wear
Rank 58 62 65
Rank change year-on-year +4 +3  
Permanent jobs requiring a Technical Support 4 9 4
As % of all permanent IT jobs advertised in Tyne and Wear 0.88% 1.81% 0.71%
As % of the Job Titles category 0.92% 1.88% 0.72%
Number of salaries quoted 4 9 4
Median salary £21,500 £22,500 £23,400
Median salary % change year-on-year -4.44% -3.84%  
UK excluding London median salary £27,500 £29,000 £30,000
% change year-on-year -5.17% -3.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Tyne and Wear. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Tyne and Wear
Permanent job vacancies with a job title containing a recognized job role 434 479 553
As % of all permanent IT job vacancies advertised in Tyne and Wear 95.38% 96.57% 97.70%
Number of salaries quoted 398 419 470
Median salary £35,000 £35,000 £37,500
Median salary % change year-on-year - -6.66%  
90% offered a salary of more than £22,500 £23,150 £25,000
10% offered a salary of more than £45,000 £60,000 £50,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Technical Support
Job Vacancy Trend in Tyne and Wear

The job posting trend of jobs advertised in Tyne and Wear that featured Technical Support in the job title.

Job vacancy trend for Technical Support in Tyne and Wear

Technical Support
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Tyne and Wear.

Salary trend for Technical Support in Tyne and Wear

Technical Support
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Tyne and Wear region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +3 2 £22,000 -4.34% 1
Sunderland - 2 £21,500 -
Technical Support
North East

Technical Support Skill Set
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 25 March 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region featuring Technical Support in the job title.

1 19 (76.00%) Cisco Certification
2 14 (56.00%) Microsoft
3 12 (48.00%) Microsoft Certification
4 11 (44.00%) Cisco
4 11 (44.00%) ITIL
5 10 (40.00%) Windows
5 10 (40.00%) VMware
6 9 (36.00%) Active Directory
7 8 (32.00%) CCNP
7 8 (32.00%) CCNA
7 8 (32.00%) MCP
7 8 (32.00%) Hyper-V
7 8 (32.00%) VMware Certified Professional (VCP)
8 3 (12.00%) SQL
9 2 (8.00%) Linux
9 2 (8.00%) MS Exchange
9 2 (8.00%) Degree
9 2 (8.00%) Computer Science
10 1 (4.00%) PACS
10 1 (4.00%) HTML5
10 1 (4.00%) Structured Programming
10 1 (4.00%) Oracle Database
10 1 (4.00%) Driving Licence
10 1 (4.00%) SQLPlus
10 1 (4.00%) Draytek
10 1 (4.00%) HL7
10 1 (4.00%) DICOM
10 1 (4.00%) VMware Infrastructure
10 1 (4.00%) Android
10 1 (4.00%) Data Guard

Technical Support Skill Set
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.00%) MS Exchange
Applications
1 1 (4.00%) MS Excel
1 1 (4.00%) MS Office
Communications & Networking
1 1 (4.00%) Firewall
1 1 (4.00%) TCP/IP
1 1 (4.00%) WAN
Database & Business Intelligence
1 1 (4.00%) Crystal Reports
1 1 (4.00%) MS Access
1 1 (4.00%) Oracle Database
1 1 (4.00%) Oracle Reports
1 1 (4.00%) SQL Server
1 1 (4.00%) SQLPlus
Libraries, Frameworks & Software Standards
1 1 (4.00%) .NET
1 1 (4.00%) COM
1 1 (4.00%) HTML
1 1 (4.00%) HTML5
1 1 (4.00%) XML
Miscellaneous
1 2 (8.00%) Computer Science
2 1 (4.00%) Driving Licence
2 1 (4.00%) PACS
Operating Systems
1 10 (40.00%) Windows
2 2 (8.00%) Linux
3 1 (4.00%) Android
Processes & Methodologies
1 11 (44.00%) ITIL
2 1 (4.00%) Service Management
2 1 (4.00%) Structured Programming
2 1 (4.00%) Workflow
Programming Languages
1 3 (12.00%) SQL
2 1 (4.00%) C
2 1 (4.00%) C#
2 1 (4.00%) Java
2 1 (4.00%) JavaScript
2 1 (4.00%) PL/SQL
Qualifications
1 19 (76.00%) Cisco Certification
2 12 (48.00%) Microsoft Certification
3 8 (32.00%) CCNA
3 8 (32.00%) CCNP
3 8 (32.00%) MCP
3 8 (32.00%) VMware Certified Professional (VCP)
4 2 (8.00%) Degree
5 1 (4.00%) MCSA
5 1 (4.00%) MCT
Quality Assurance & Compliance
1 1 (4.00%) DICOM
1 1 (4.00%) HL7
System Software
1 9 (36.00%) Active Directory
2 8 (32.00%) Hyper-V
3 1 (4.00%) VMware Infrastructure
Systems Management
1 1 (4.00%) Data Guard
Vendors
1 14 (56.00%) Microsoft
2 11 (44.00%) Cisco
3 10 (40.00%) VMware
4 1 (4.00%) Draytek
4 1 (4.00%) Oracle
Washington, Tyne and Wear
Central Employment
Salary: From £18,000 to £30,000 per annum
Posted: 18 hours ago
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £22,000 to £25,000 per annum
Posted: 3 days ago