Customer Service Job Trends in Newmarket

Customer Service
Suffolk > Newmarket

The table below provides summary statistics and salary benchmarking for jobs advertised in Newmarket requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 20 March 2026, with comparisons to the same periods in the previous two years.

6 months to
20 Mar 2026
Same period 2025 Same period 2024
Rank 2 5 -
Rank change year-on-year +3 - -
Permanent jobs citing Customer Service 23 34 0
As % of all permanent jobs in Newmarket 52.27% 45.95% -
As % of the Processes & Methodologies category 60.53% 45.95% -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £28,000 - -
Suffolk median annual salary £47,500 £32,500 £27,000
% change year-on-year +46.15% +20.37% -10.00%

All Process & Methodology Skills
Newmarket

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Newmarket.

Permanent vacancies with a requirement for process or methodology skills 38 74 15
As % of all permanent jobs advertised in Newmarket 86.36% 100.00% 93.75%
Number of salaries quoted 1 2 15
10th Percentile - £40,000 £22,900
25th Percentile - £47,500 £23,500
Median annual salary (50th Percentile) £28,000 £65,000 £25,000
Median % change year-on-year -56.92% +160.00% -28.57%
75th Percentile - £82,500 £29,250
90th Percentile - £90,000 £31,650
Suffolk median annual salary £45,000 £66,206 £42,500
% change year-on-year -32.03% +55.78% +1.19%

Customer Service
Job Vacancy Trend in Newmarket

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Newmarket.

Customer Service job vacancy trend in Newmarket

Customer Service
Salary Trend in Newmarket

Salary distribution trend for jobs in Newmarket citing Customer Service.

Salary distribution trend for jobs in Newmarket citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Newmarket by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (4.35%) Microsoft Excel
1 1 (4.35%) Microsoft Office
Cloud Services
1 18 (78.26%) SaaS
Communications & Networking
1 2 (8.70%) Broadband
General
1 6 (26.09%) Finance
1 6 (26.09%) Marketing
2 3 (13.04%) Social Skills
3 2 (8.70%) Retail
3 2 (8.70%) Telecoms
4 1 (4.35%) Billing
Job Titles
1 18 (78.26%) Business Manager
2 2 (8.70%) Customer Service Advisor
2 2 (8.70%) Field Engineer
2 2 (8.70%) Field Service Engineer
3 1 (4.35%) Account Executive
Processes & Methodologies
1 19 (82.61%) Business Development
1 19 (82.61%) Business Enablement
1 19 (82.61%) Technology Enablement
2 18 (78.26%) Continuous Improvement
2 18 (78.26%) Sales Enablement
3 6 (26.09%) Business Strategy
3 6 (26.09%) Decision-Making
3 6 (26.09%) Performance Management
3 6 (26.09%) Performance Metrics
3 6 (26.09%) Product Roadmap
3 6 (26.09%) Roadmaps
3 6 (26.09%) Value Proposition
4 2 (8.70%) Customer Experience
4 2 (8.70%) Problem-Solving
5 1 (4.35%) CRM
5 1 (4.35%) Customer Retention
5 1 (4.35%) Time Management
Qualifications
1 1 (4.35%) Degree
Vendors
1 19 (82.61%) YouTube