Period
to 17 August 2018

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 17 August 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > East of England
6 months to
17 Aug 2018
Same period 2017 Same period 2016
Rank 68 101 59
Rank change year-on-year +33 -42 +11
Permanent jobs citing CRM 459 377 617
As % of all permanent IT jobs advertised in the East of England 3.98% 3.13% 4.54%
As % of the Processes & Methodologies category 4.40% 3.47% 5.06%
Number of salaries quoted 371 286 501
East of England median annual salary £45,000 £40,000 £50,000
Median salary % change year-on-year +12.50% -20.00% +11.11%
10th Percentile £25,000 £22,950 £26,750
90th Percentile £70,000 £67,500 £73,750
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 10,422 10,866 12,199
As % of all permanent IT jobs advertised in the East of England 90.29% 90.17% 89.84%
Number of salaries quoted 7,635 8,718 10,117
East of England median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +2.27%
10th Percentile £27,000 £26,750 £26,250
90th Percentile £72,500 £67,500 £67,500
England median annual salary £50,000 £50,000 £50,000

CRM
Job Vacancy Trend in the East of England

Job postings citing CRM as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for CRM in the East of England

CRM
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the East of England.

Salary trend for CRM in the East of England

CRM
Salary Histogram in the East of England

The salary distribution of IT jobs citing CRM in the East of England over the 6 months to 17 August 2018.

Salary histogram for CRM in the East of England

CRM
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the East of England region over the 6 months to 17 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +93 177 £42,500 +13.33% 8
Hertfordshire -5 135 £52,500 +16.67% 12
Bedfordshire +5 75 £65,000 +52.94% 8
Suffolk -1 37 £40,000 +33.33% 4
Essex -1 29 £38,750 +6.16% 4
Norfolk +19 6 £43,750 +16.67% 2
CRM
England

For the 6 months to 17 August 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for CRM.

1 162 (35.29%) Microsoft
2 136 (29.63%) .NET
3 126 (27.45%) Dynamics CRM
4 106 (23.09%) Finance
5 103 (22.44%) Marketing
6 95 (20.70%) Agile Software Development
7 93 (20.26%) SQL
8 92 (20.04%) Degree
9 90 (19.61%) Amazon AWS
10 88 (19.17%) SQL Server
11 82 (17.86%) Linux
11 82 (17.86%) Microsoft Azure
12 79 (17.21%) C#
13 73 (15.90%) Project Management
14 71 (15.47%) Analytics
15 69 (15.03%) ERP
16 63 (13.73%) Salesforce.com
17 55 (11.98%) E-Commerce
18 53 (11.55%) Big Data
19 51 (11.11%) Oracle
20 48 (10.46%) Windows
21 47 (10.24%) Microsoft Excel
21 47 (10.24%) ITIL
21 47 (10.24%) TDD
21 47 (10.24%) Analytical Skills
22 46 (10.02%) Dynamics 365
22 46 (10.02%) SAP
22 46 (10.02%) SaaS
23 43 (9.37%) PRINCE2
24 41 (8.93%) Advertising

CRM
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (7.41%) SharePoint
2 23 (5.01%) Apache Spark
3 10 (2.18%) MS Exchange
4 8 (1.74%) Confluence
5 4 (0.87%) SugarCRM
6 3 (0.65%) Apache
6 3 (0.65%) Exchange Server 2003
6 3 (0.65%) IIS
6 3 (0.65%) Skype for Business
6 3 (0.65%) Tomcat
6 3 (0.65%) WebLogic
7 2 (0.44%) BizTalk Server
7 2 (0.44%) SAS
8 1 (0.22%) Adobe Experience Manager
8 1 (0.22%) ArcGIS
8 1 (0.22%) ArcSDE
8 1 (0.22%) GeoServer
8 1 (0.22%) Oracle Workflow
8 1 (0.22%) WordPress
Applications
1 47 (10.24%) Microsoft Excel
2 31 (6.75%) Microsoft Office
3 19 (4.14%) Microsoft PowerPoint
4 14 (3.05%) Microsoft Project
5 5 (1.09%) Spreadsheet
6 4 (0.87%) Photoshop
7 1 (0.22%) MS Visio
Business Applications
1 126 (27.45%) Dynamics CRM
2 31 (6.75%) NetSuite
3 20 (4.36%) SAP Business One
4 19 (4.14%) Dynamics AX
4 19 (4.14%) Salesforce.com CRM
5 13 (2.83%) Dynamics NAV
6 9 (1.96%) HFM
7 5 (1.09%) BPCS
7 5 (1.09%) Dynamics GP
7 5 (1.09%) Oracle EBS
8 4 (0.87%) Oracle ERP
8 4 (0.87%) SAP GRC
9 3 (0.65%) SAP ERP
9 3 (0.65%) SAP S/4HANA
10 2 (0.44%) Adobe Campaign
10 2 (0.44%) Lawson
10 2 (0.44%) Oracle CRM
11 1 (0.22%) FastStats
11 1 (0.22%) Oracle Applications
11 1 (0.22%) Oracle BPM
Cloud Services
1 90 (19.61%) Amazon AWS
2 82 (17.86%) Microsoft Azure
3 46 (10.02%) Dynamics 365
3 46 (10.02%) SaaS
4 14 (3.05%) Amazon EMR
4 14 (3.05%) Amazon Kinesis
4 14 (3.05%) Amazon S3
4 14 (3.05%) Office 365
5 9 (1.96%) Google Cloud Platform
6 6 (1.31%) IaaS
6 6 (1.31%) PaaS
7 4 (0.87%) Oracle CX
7 4 (0.87%) Salesforce Service Cloud
8 3 (0.65%) Cloud Computing
8 3 (0.65%) Mimecast
9 2 (0.44%) Oracle Service Cloud
9 2 (0.44%) Salesforce Sales Cloud
10 1 (0.22%) Adobe Analytics
10 1 (0.22%) Google Tag Manager
10 1 (0.22%) Responsys
Communications & Networking
1 14 (3.05%) TCP/IP
2 11 (2.40%) Internet
3 10 (2.18%) Intranet
4 9 (1.96%) DNS
5 8 (1.74%) VPN
6 6 (1.31%) Firewall
6 6 (1.31%) LAN
7 5 (1.09%) SMS
8 3 (0.65%) Cisco ASA
8 3 (0.65%) DSL
8 3 (0.65%) SNMP
9 2 (0.44%) PBX
10 1 (0.22%) SAN
10 1 (0.22%) VLAN
10 1 (0.22%) WAN
Database & Business Intelligence
1 88 (19.17%) SQL Server
2 53 (11.55%) Big Data
3 23 (5.01%) Hadoop
4 22 (4.79%) SQL Server Reporting Services
5 16 (3.49%) SQL Server Integration Services
6 14 (3.05%) Amazon QuickSight
6 14 (3.05%) Amazon Redshift
6 14 (3.05%) HBase
6 14 (3.05%) Impala
6 14 (3.05%) Parquet
6 14 (3.05%) Sqoop
7 10 (2.18%) GIS
8 9 (1.96%) SQL Server 2008
9 8 (1.74%) Oracle Database
9 8 (1.74%) Oracle Database 10g
10 7 (1.53%) SQLPlus
11 6 (1.31%) Power BI
12 5 (1.09%) Crystal Reports
12 5 (1.09%) OLAP
12 5 (1.09%) Oracle Reports
Development Applications
1 37 (8.06%) JIRA
2 24 (5.23%) Git (software)
3 7 (1.53%) Team Foundation Server
4 5 (1.09%) ClearCase
4 5 (1.09%) ClearQuest
5 4 (0.87%) Visual Studio
6 3 (0.65%) Rational Team Concert
7 2 (0.44%) Toad
8 1 (0.22%) JDeveloper
General
1 106 (23.09%) Finance
2 103 (22.44%) Marketing
3 41 (8.93%) Advertising
4 26 (5.66%) Manufacturing
5 22 (4.79%) Telecoms
6 18 (3.92%) Retail
7 17 (3.70%) German Language
8 6 (1.31%) Billing
8 6 (1.31%) Legal
9 5 (1.09%) Electronics
9 5 (1.09%) French Language
10 2 (0.44%) Brand Awareness
10 2 (0.44%) Local Government
10 2 (0.44%) Pharmaceutical
10 2 (0.44%) Spanish Language
11 1 (0.22%) Italian Language
11 1 (0.22%) Publishing
Job Titles
1 95 (20.70%) Analyst
2 85 (18.52%) Developer
3 41 (8.93%) .NET Developer
4 37 (8.06%) Project Manager
5 30 (6.54%) Consultant
6 29 (6.32%) Business Analyst
6 29 (6.32%) CRM Developer
6 29 (6.32%) Software Developer
7 28 (6.10%) Architect
7 28 (6.10%) C# .NET Developer
7 28 (6.10%) C# Developer
8 27 (5.88%) AWS DevOps
8 27 (5.88%) DevOps Manager
8 27 (5.88%) Support Analyst
8 27 (5.88%) Technical Manager
9 26 (5.66%) Account Manager
10 25 (5.45%) .NET Software Developer
10 25 (5.45%) Release Manager
11 24 (5.23%) C# Software Developer
11 24 (5.23%) Full Stack Developer
Libraries, Frameworks & Software Standards
1 136 (29.63%) .NET
2 37 (8.06%) ASP.NET
3 35 (7.63%) HTML
4 34 (7.41%) EDI
5 24 (5.23%) Velocity
6 20 (4.36%) XML
7 16 (3.49%) .NET Framework
8 14 (3.05%) Apache Avro
8 14 (3.05%) CSS
8 14 (3.05%) Kafka
9 13 (2.83%) AngularJS
10 12 (2.61%) WCF
11 8 (1.74%) JavaBeans
11 8 (1.74%) jQuery
11 8 (1.74%) RESTful
11 8 (1.74%) Web Services
12 7 (1.53%) ASP.NET MVC
13 5 (1.09%) COM
13 5 (1.09%) JSON
13 5 (1.09%) REST
Miscellaneous
1 47 (10.24%) Analytical Skills
2 33 (7.19%) Mobile App
3 32 (6.97%) Computer Science
3 32 (6.97%) User Experience
4 25 (5.45%) Driving Licence
5 24 (5.23%) NHS
6 21 (4.58%) Self-Motivation
7 20 (4.36%) Management Information System
8 10 (2.18%) Life Science
9 8 (1.74%) Data Structures
10 7 (1.53%) Enterprise Software
11 6 (1.31%) Data Centre
12 4 (0.87%) Algorithms
12 4 (0.87%) Analytical Mindset
12 4 (0.87%) Graphic Design
12 4 (0.87%) Greenfield Project
12 4 (0.87%) Hybrid Cloud
12 4 (0.87%) Private Cloud
13 3 (0.65%) CMDB
13 3 (0.65%) e-Health
Operating Systems
1 82 (17.86%) Linux
2 48 (10.46%) Windows
3 21 (4.58%) Windows Server
4 17 (3.70%) Unix
5 16 (3.49%) Red Hat Enterprise Linux
6 11 (2.40%) Windows Vista
6 11 (2.40%) Windows XP
7 3 (0.65%) Windows 7
8 2 (0.44%) Mac OS
9 1 (0.22%) Windows Server 2008
Processes & Methodologies
1 95 (20.70%) Agile Software Development
2 73 (15.90%) Project Management
3 71 (15.47%) Analytics
4 69 (15.03%) ERP
5 55 (11.98%) E-Commerce
6 47 (10.24%) ITIL
6 47 (10.24%) TDD
7 43 (9.37%) PRINCE2
8 41 (8.93%) DevOps
9 38 (8.28%) Problem-Solving
10 37 (8.06%) Presales
11 33 (7.19%) Change Management
12 29 (6.32%) BDD
12 29 (6.32%) Service Delivery
13 27 (5.88%) Customer Requirements
13 27 (5.88%) Release Management
13 27 (5.88%) Service Delivery Management
13 27 (5.88%) Transition Management
14 25 (5.45%) Continuous Integration
14 25 (5.45%) Scrum
Programming Languages
1 93 (20.26%) SQL
2 79 (17.21%) C#
3 40 (8.71%) JavaScript
4 30 (6.54%) Java
5 17 (3.70%) PHP
5 17 (3.70%) VB.NET
6 13 (2.83%) VBA
7 7 (1.53%) C
8 5 (1.09%) VB
9 4 (0.87%) PowerShell
9 4 (0.87%) VB6
10 3 (0.65%) Bash Shell
10 3 (0.65%) Perl
11 2 (0.44%) Jython
11 2 (0.44%) Python
11 2 (0.44%) WebLogic Scripting Tool
12 1 (0.22%) ABAP
12 1 (0.22%) ActionScript
12 1 (0.22%) ActionScript 2.0
12 1 (0.22%) PL/SQL
Qualifications
1 92 (20.04%) Degree
2 35 (7.63%) Computer Science Degree
3 16 (3.49%) Microsoft Certification
4 13 (2.83%) ISEB
5 11 (2.40%) PRINCE2 Practitioner
6 7 (1.53%) PRINCE2 Certification
7 5 (1.09%) ITIL Certification
7 5 (1.09%) Security Cleared
8 3 (0.65%) Master's Degree
8 3 (0.65%) Numerate Degree
8 3 (0.65%) SC Cleared
9 2 (0.44%) ISTQB
9 2 (0.44%) PMI Certification
9 2 (0.44%) PMP
10 1 (0.22%) CCNA
10 1 (0.22%) Cisco Certification
10 1 (0.22%) DBS Check
Quality Assurance & Compliance
1 32 (6.97%) QA
2 17 (3.70%) SLA
3 7 (1.53%) PMO
4 3 (0.65%) BS7799
5 1 (0.22%) Data Quality
5 1 (0.22%) GDPR
System Software
1 14 (3.05%) Apache Flume
1 14 (3.05%) HDFS
2 8 (1.74%) Oracle RAC
3 7 (1.53%) Docker
4 6 (1.31%) Active Directory
5 4 (0.87%) Terminal Services
6 2 (0.44%) NFS
7 1 (0.22%) Hyper-V
7 1 (0.22%) Virtual Machines
Systems Management
1 14 (3.05%) Oozie
2 5 (1.09%) HP Quality Center
3 3 (0.65%) AppManager
3 3 (0.65%) CA Spectrum
3 3 (0.65%) Netcool
Vendors
1 162 (35.29%) Microsoft
2 63 (13.73%) Salesforce.com
3 51 (11.11%) Oracle
4 46 (10.02%) SAP
5 32 (6.97%) Sage
6 27 (5.88%) Epicor
6 27 (5.88%) Infor
7 20 (4.36%) Xero
8 16 (3.49%) Red Hat
9 15 (3.27%) IBM
10 13 (2.83%) Capita
10 13 (2.83%) Hyperion
11 10 (2.18%) Google
12 9 (1.96%) Citrix
13 8 (1.74%) JD Edwards
13 8 (1.74%) VMware
14 7 (1.53%) Veeam
15 5 (1.09%) HP
15 5 (1.09%) IFS
15 5 (1.09%) Pardot