Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > East of England
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 102 66 97
Rank change year-on-year -36 +31 -17
Permanent jobs citing CRM 365 500 453
As % of all permanent IT jobs advertised in the East of England 3.03% 3.83% 2.95%
As % of the Processes & Methodologies category 3.44% 4.33% 3.39%
Number of salaries quoted 289 434 421
East of England median annual salary £42,500 £46,000 £43,000
Median salary % change year-on-year -7.61% +6.98% -9.47%
10th Percentile £25,000 £27,500 £24,250
90th Percentile £67,500 £72,500 £65,000
England median annual salary £47,500 £47,500 £47,500

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 10617 11542 13379
As % of all permanent IT jobs advertised in the East of England 88.05% 88.51% 87.15%
Number of salaries quoted 8626 9519 10992
East of England median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +3.45%
10th Percentile £27,500 £26,750 £26,250
90th Percentile £70,000 £70,000 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

CRM
Job Vacancy Trend in the East of England

Job postings citing CRM as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for CRM in the East of England

CRM
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the East of England.

Salary trend for CRM in the East of England

CRM
Salary Histogram in the East of England

The salary distribution of IT jobs citing CRM in the East of England over the 6 months to 20 November 2017.

Salary histogram for CRM in the East of England

CRM
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the East of England region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +3 159 £47,500 -5.00% 11
Bedfordshire -3 56 £50,000 -13.04% 8
Essex +18 49 £35,000 -4.11% 4
Cambridgeshire -77 49 £40,000 - 3
Suffolk -7 44 £40,000 -5.88%
Norfolk -14 8 £35,000 -21.35% 1
CRM
England

For the 6 months to 20 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for CRM.

1 96 (26.30%) Microsoft
2 85 (23.29%) Oracle
3 79 (21.64%) SQL Server
4 78 (21.37%) Agile Software Development
5 74 (20.27%) Dynamics CRM
5 74 (20.27%) SQL
6 73 (20.00%) Marketing
7 68 (18.63%) C#
8 64 (17.53%) ERP
9 62 (16.99%) HTML
10 61 (16.71%) .NET
11 56 (15.34%) Finance
12 54 (14.79%) CSS
12 54 (14.79%) Web Services
13 53 (14.52%) Business Intelligence
14 50 (13.70%) Retail
15 49 (13.42%) Windows
15 49 (13.42%) SaaS
16 48 (13.15%) JavaScript
16 48 (13.15%) Stakeholder Management
17 47 (12.88%) Java
18 43 (11.78%) Project Management
19 42 (11.51%) Degree
20 41 (11.23%) SAP
21 37 (10.14%) OO
22 36 (9.86%) ASP.NET
23 34 (9.32%) Windows Server
24 33 (9.04%) Amazon AWS
25 32 (8.77%) Manufacturing
26 31 (8.49%) Microsoft Office

CRM
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (7.40%) SharePoint
2 21 (5.75%) JBoss
2 21 (5.75%) Tomcat
3 14 (3.84%) CMS
4 10 (2.74%) Confluence
5 8 (2.19%) MS Exchange
5 8 (2.19%) Oracle SOA Suite
6 6 (1.64%) IIS
7 4 (1.10%) Exchange Server 2010
7 4 (1.10%) Exchange Server 2013
7 4 (1.10%) NetWeaver
8 3 (0.82%) OpenEdge
8 3 (0.82%) Skype for Business
9 2 (0.55%) BizTalk Server
9 2 (0.55%) SAS
9 2 (0.55%) Umbraco
10 1 (0.27%) DNN
10 1 (0.27%) Drupal
10 1 (0.27%) SugarCRM
10 1 (0.27%) WordPress
Applications
1 31 (8.49%) Microsoft Office
2 28 (7.67%) Microsoft Excel
3 4 (1.10%) Microsoft PowerPoint
3 4 (1.10%) Spreadsheet
4 3 (0.82%) Microsoft Project
4 3 (0.82%) MS Visio
4 3 (0.82%) SOLIDWORKS
5 1 (0.27%) Adobe Illustrator
5 1 (0.27%) AutoCAD
5 1 (0.27%) InDesign
5 1 (0.27%) Photoshop
5 1 (0.27%) SPSS
Business Applications
1 74 (20.27%) Dynamics CRM
2 23 (6.30%) Oracle CRM
2 23 (6.30%) Oracle EBS
3 15 (4.11%) SAP CRM
4 10 (2.74%) Dynamics NAV
5 8 (2.19%) NetSuite
6 7 (1.92%) Salesforce.com CRM
6 7 (1.92%) Unica
7 5 (1.37%) FastStats
8 4 (1.10%) Adobe Campaign
8 4 (1.10%) Dynamics AX
8 4 (1.10%) Payment Gateway
8 4 (1.10%) SAP HR
8 4 (1.10%) SAP MM
8 4 (1.10%) SAP SD
9 3 (0.82%) Oracle Applications
9 3 (0.82%) Sage 200
9 3 (0.82%) SAP Hybris
10 1 (0.27%) SAP FI
10 1 (0.27%) SAP FI/CO
Cloud Services
1 49 (13.42%) SaaS
2 33 (9.04%) Amazon AWS
3 29 (7.95%) Microsoft Azure
4 23 (6.30%) Office 365
4 23 (6.30%) Oracle Service Cloud
5 16 (4.38%) Oracle CX
6 13 (3.56%) Dynamics 365
7 5 (1.37%) AWS Lambda
7 5 (1.37%) OneDrive
7 5 (1.37%) Serverless
8 4 (1.10%) Silverpop
8 4 (1.10%) SuccessFactors
9 3 (0.82%) Amazon EMR
9 3 (0.82%) Amazon S3
10 2 (0.55%) Responsys
11 1 (0.27%) Basecamp
11 1 (0.27%) IaaS
11 1 (0.27%) IBM Blueworks
11 1 (0.27%) Trello
11 1 (0.27%) Yammer
Communications & Networking
1 10 (2.74%) DNS
1 10 (2.74%) VoIP
2 9 (2.47%) DHCP
3 8 (2.19%) Firewall
4 6 (1.64%) Internet
4 6 (1.64%) TCP/IP
4 6 (1.64%) VPN
5 5 (1.37%) Skype
6 4 (1.10%) LAN
6 4 (1.10%) SMS
7 3 (0.82%) CTI
7 3 (0.82%) WAN
8 1 (0.27%) HTTP
8 1 (0.27%) Intranet
8 1 (0.27%) PBX
8 1 (0.27%) Wireless
Database & Business Intelligence
1 79 (21.64%) SQL Server
2 25 (6.85%) MySQL
3 22 (6.03%) SQL Server Integration Services
4 20 (5.48%) SQL Server Reporting Services
5 13 (3.56%) Relational Database
6 10 (2.74%) SAP HANA
7 9 (2.47%) BusinessObjects Business Intelligence
7 9 (2.47%) Power BI
7 9 (2.47%) RDBMS
8 8 (2.19%) SQL Server Analysis Services
9 7 (1.92%) Data Warehouse
9 7 (1.92%) SQL Server 2012
10 6 (1.64%) Crystal Reports
10 6 (1.64%) SQL Server 2008
11 5 (1.37%) Oracle Reports
12 4 (1.10%) Big Data
12 4 (1.10%) DB2
13 3 (0.82%) Amazon Redshift
13 3 (0.82%) NoSQL
13 3 (0.82%) OLAP
Development Applications
1 23 (6.30%) Visual Studio
2 21 (5.75%) Oracle Forms
3 13 (3.56%) JIRA
4 8 (2.19%) Team Foundation Server
5 3 (0.82%) Talend Open Studio
6 2 (0.55%) Git (software)
6 2 (0.55%) Toad
7 1 (0.27%) Atlassian Bamboo
7 1 (0.27%) Jenkins
7 1 (0.27%) Mercurial
General
1 73 (20.00%) Marketing
2 56 (15.34%) Finance
3 50 (13.70%) Retail
4 32 (8.77%) Manufacturing
5 17 (4.66%) Advertising
6 9 (2.47%) Billing
7 6 (1.64%) Legal
7 6 (1.64%) Telecoms
8 5 (1.37%) Games
9 4 (1.10%) Automotive
10 3 (0.82%) Pharmaceutical
11 2 (0.55%) Electronics
11 2 (0.55%) Local Government
12 1 (0.27%) Front Office
12 1 (0.27%) Law
12 1 (0.27%) Spanish Language
Job Titles
1 97 (26.58%) Analyst
2 82 (22.47%) Developer
3 39 (10.68%) Support Analyst
4 34 (9.32%) CRM Developer
5 30 (8.22%) Project Manager
6 28 (7.67%) Business Analyst
7 26 (7.12%) Architect
8 25 (6.85%) Senior Analyst
9 23 (6.30%) Software Analyst
9 23 (6.30%) Software Support Analyst
10 22 (6.03%) Applications Support
11 21 (5.75%) Development Analyst
11 21 (5.75%) Development Support Analyst
11 21 (5.75%) Senior Development Analyst
11 21 (5.75%) Senior Support Analyst
11 21 (5.75%) Software Development Analyst
12 20 (5.48%) Team Leader
13 18 (4.93%) .NET Developer
13 18 (4.93%) Solutions Architect
14 17 (4.66%) Consultant
Libraries, Frameworks & Software Standards
1 62 (16.99%) HTML
2 61 (16.71%) .NET
3 54 (14.79%) CSS
3 54 (14.79%) Web Services
4 36 (9.86%) ASP.NET
5 27 (7.40%) JSON
6 25 (6.85%) XML
7 24 (6.58%) Hibernate
7 24 (6.58%) Spring
8 21 (5.75%) J2EE
8 21 (5.75%) JBoss Seam
8 21 (5.75%) Struts
8 21 (5.75%) XHTML
8 21 (5.75%) XSLT
9 15 (4.11%) jQuery
10 14 (3.84%) .NET Framework
11 12 (3.29%) ASP.NET MVC
11 12 (3.29%) HTML5
12 11 (3.01%) AngularJS
13 9 (2.47%) CSS3
Miscellaneous
1 29 (7.95%) Analytical Skills
2 13 (3.56%) User Experience
3 12 (3.29%) Computer Science
4 11 (3.01%) Management Information System
5 8 (2.19%) Foreign Exchange (FX)
6 7 (1.92%) Algorithms
6 7 (1.92%) Data Structures
7 5 (1.37%) Driving Licence
7 5 (1.37%) Social Media
8 3 (0.82%) LIMS
8 3 (0.82%) PDA
8 3 (0.82%) PlayStation
8 3 (0.82%) Replication
9 2 (0.55%) CCTV
9 2 (0.55%) Client/Server
9 2 (0.55%) Digital Media
9 2 (0.55%) e-Learning
9 2 (0.55%) EPoS
9 2 (0.55%) iPhone
9 2 (0.55%) Kindle
Operating Systems
1 49 (13.42%) Windows
2 34 (9.32%) Windows Server
3 18 (4.93%) Windows 10
4 14 (3.84%) Windows 7
5 12 (3.29%) Linux
6 11 (3.01%) Unix
6 11 (3.01%) Windows Server 2012
7 10 (2.74%) Windows Server 2008
8 8 (2.19%) Apple iOS
9 6 (1.64%) Android
10 4 (1.10%) AIX
10 4 (1.10%) Windows 8
11 2 (0.55%) Mac OS
Processes & Methodologies
1 78 (21.37%) Agile Software Development
2 64 (17.53%) ERP
3 53 (14.52%) Business Intelligence
4 48 (13.15%) Stakeholder Management
5 43 (11.78%) Project Management
6 37 (10.14%) OO
7 31 (8.49%) ITIL
7 31 (8.49%) Test Automation
8 26 (7.12%) Customer Requirements
8 26 (7.12%) SDLC
9 23 (6.30%) Analytics
9 23 (6.30%) Regression Testing
10 22 (6.03%) DevOps
10 22 (6.03%) MVC
10 22 (6.03%) Scrum
10 22 (6.03%) Web Development
11 21 (5.75%) Multithreading
11 21 (5.75%) Stress Testing
12 20 (5.48%) E-Commerce
13 19 (5.21%) Mentoring
Programming Languages
1 74 (20.27%) SQL
2 68 (18.63%) C#
3 48 (13.15%) JavaScript
4 47 (12.88%) Java
5 15 (4.11%) T-SQL
6 12 (3.29%) PHP
7 9 (2.47%) VB.NET
8 6 (1.64%) VBA
9 5 (1.37%) Apple Swift
9 5 (1.37%) C++
9 5 (1.37%) PL/SQL
10 4 (1.10%) C
10 4 (1.10%) Python
10 4 (1.10%) VB
11 3 (0.82%) Perl
12 2 (0.55%) ABAP
12 2 (0.55%) Bash Shell
12 2 (0.55%) R
12 2 (0.55%) X++
13 1 (0.27%) SOQL
Qualifications
1 42 (11.51%) Degree
2 18 (4.93%) Microsoft Certification
3 10 (2.74%) Computer Science Degree
4 9 (2.47%) A+ Certification
4 9 (2.47%) MCP
5 7 (1.92%) MCITP
6 6 (1.64%) ISEB
6 6 (1.64%) Security Cleared
7 5 (1.37%) DBS Check
7 5 (1.37%) MCSA
7 5 (1.37%) PRINCE2 Certification
8 4 (1.10%) ITIL Certification
8 4 (1.10%) PRINCE2 Practitioner
9 3 (0.82%) MCSE
10 2 (0.55%) ISTQB
10 2 (0.55%) Master's Degree
10 2 (0.55%) MBA
10 2 (0.55%) Oracle Certification
Quality Assurance & Compliance
1 17 (4.66%) Data Quality
2 14 (3.84%) SLA
3 13 (3.56%) QA
4 5 (1.37%) HL7
5 3 (0.82%) GMP
5 3 (0.82%) ISO 9001
6 2 (0.55%) GDPR
7 1 (0.27%) HIPAA
7 1 (0.27%) ISO/IEC 27001
7 1 (0.27%) PCI DSS
System Software
1 18 (4.93%) Active Directory
2 7 (1.92%) Hyper-V
3 5 (1.37%) VMware Infrastructure
4 1 (0.27%) Xen
Systems Management
1 5 (1.37%) Microsoft Data Protection Manager
1 5 (1.37%) SCCM
1 5 (1.37%) SCDPM
2 3 (0.82%) Symantec Endpoint Protection
2 3 (0.82%) Symantec Enterprise Vault
2 3 (0.82%) WSUS
3 1 (0.27%) Backup Exec
Vendors
1 96 (26.30%) Microsoft
2 85 (23.29%) Oracle
3 41 (11.23%) SAP
4 30 (8.22%) Salesforce.com
5 10 (2.74%) Citrix
5 10 (2.74%) VMware
6 8 (2.19%) JD Edwards
7 6 (1.64%) IBM
7 6 (1.64%) Infor
7 6 (1.64%) Siebel
8 5 (1.37%) JDA
8 5 (1.37%) Sage
8 5 (1.37%) Tableau
8 5 (1.37%) Veeam
9 4 (1.10%) CheckPoint
9 4 (1.10%) SOTI
9 4 (1.10%) Symantec
10 3 (0.82%) Apple
10 3 (0.82%) CA
10 3 (0.82%) Dell