Period
to 22 February 2018

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 February 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > East of England
6 months to
22 Feb 2018
Same period 2017 Same period 2016
Rank 98 71 79
Rank change year-on-year -27 +8 -4
Permanent jobs citing CRM 381 474 507
As % of all permanent IT jobs advertised in the East of England 3.05% 3.75% 3.39%
As % of the Processes & Methodologies category 3.46% 4.22% 3.88%
Number of salaries quoted 340 395 443
East of England median annual salary £50,000 £47,500 £43,000
Median salary % change year-on-year +5.26% +10.47% -9.47%
10th Percentile £31,250 £28,200 £22,750
90th Percentile £67,500 £71,750 £64,750
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +0.53%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 10,999 11,238 13,051
As % of all permanent IT jobs advertised in the East of England 88.10% 88.81% 87.30%
Number of salaries quoted 8,891 9,139 10,547
East of England median annual salary £50,000 £45,050 £45,000
Median salary % change year-on-year +10.99% +0.11% +1.12%
10th Percentile £28,500 £27,500 £26,250
90th Percentile £71,250 £70,000 £68,250
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

CRM
Job Vacancy Trend in the East of England

Job postings citing CRM as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for CRM in the East of England

CRM
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the East of England.

Salary trend for CRM in the East of England

CRM
Salary Histogram in the East of England

The salary distribution of IT jobs citing CRM in the East of England over the 6 months to 22 February 2018.

Salary histogram for CRM in the East of England

CRM
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the East of England region over the 6 months to 22 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +24 198 £50,000 +5.26% 20
Cambridgeshire -56 60 £42,500 -15.00% 23
Bedfordshire +4 56 £65,000 +18.18% 5
Suffolk -14 26 £43,500 +2.35% 9
Essex -20 26 £39,750 +8.90% 9
Norfolk -1 15 £37,500 -15.73% 5
CRM
England

For the 6 months to 22 February 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for CRM.

1 122 (32.02%) .NET
2 117 (30.71%) Microsoft
3 111 (29.13%) C#
4 95 (24.93%) Dynamics CRM
5 92 (24.15%) Agile Software Development
6 85 (22.31%) Marketing
7 80 (21.00%) JavaScript
8 77 (20.21%) SQL
9 76 (19.95%) Finance
10 75 (19.69%) ASP.NET
10 75 (19.69%) ERP
11 74 (19.42%) HTML
12 69 (18.11%) CSS
13 66 (17.32%) SQL Server
14 55 (14.44%) Oracle
15 53 (13.91%) TDD
16 51 (13.39%) Scrum
17 49 (12.86%) Windows
18 48 (12.60%) Linux
19 47 (12.34%) Amazon AWS
20 45 (11.81%) SaaS
20 45 (11.81%) Analytics
21 44 (11.55%) Web Services
21 44 (11.55%) Java
22 43 (11.29%) Retail
23 42 (11.02%) Degree
23 42 (11.02%) SAP
24 41 (10.76%) Microsoft Azure
25 40 (10.50%) Open Source
26 37 (9.71%) Business Intelligence

CRM
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (7.35%) SharePoint
2 23 (6.04%) Confluence
3 13 (3.41%) CMS
4 12 (3.15%) JBoss
4 12 (3.15%) Tomcat
5 9 (2.36%) Apache Spark
6 6 (1.57%) ArcGIS
6 6 (1.57%) ArcSDE
6 6 (1.57%) GeoServer
6 6 (1.57%) MS Exchange
7 5 (1.31%) OpenEdge
8 4 (1.05%) NetWeaver
8 4 (1.05%) WordPress
9 2 (0.52%) BizTalk Server
9 2 (0.52%) DNN
9 2 (0.52%) IIS
9 2 (0.52%) Umbraco
10 1 (0.26%) Exchange Server 2013
10 1 (0.26%) Joomla!
10 1 (0.26%) SAS
Applications
1 25 (6.56%) Microsoft Office
2 15 (3.94%) Microsoft Excel
3 6 (1.57%) MS Visio
4 5 (1.31%) Microsoft Project
5 3 (0.79%) InfoPath
6 1 (0.26%) Acrobat
6 1 (0.26%) Adobe Illustrator
6 1 (0.26%) AutoCAD
6 1 (0.26%) InDesign
6 1 (0.26%) Photoshop
6 1 (0.26%) SOLIDWORKS
6 1 (0.26%) Spreadsheet
Business Applications
1 95 (24.93%) Dynamics CRM
2 12 (3.15%) NetSuite
2 12 (3.15%) Oracle EBS
3 8 (2.10%) SAP CRM
4 7 (1.84%) Dynamics AX
4 7 (1.84%) Payment Gateway
4 7 (1.84%) SAP Hybris
5 6 (1.57%) Oracle CRM
6 5 (1.31%) Dynamics NAV
6 5 (1.31%) Salesforce.com CRM
7 3 (0.79%) Unit4 Business World
8 2 (0.52%) Aareon QL
8 2 (0.52%) Academy Housing
8 2 (0.52%) BASE24
8 2 (0.52%) BPCS
8 2 (0.52%) Dynamics GP
8 2 (0.52%) Kypera Housing
8 2 (0.52%) OPENHousing
8 2 (0.52%) Oracle Applications
8 2 (0.52%) Orchard Housing
Cloud Services
1 47 (12.34%) Amazon AWS
2 45 (11.81%) SaaS
3 41 (10.76%) Microsoft Azure
4 34 (8.92%) Dynamics 365
5 20 (5.25%) Office 365
6 10 (2.62%) AWS Lambda
6 10 (2.62%) Serverless
7 9 (2.36%) IaaS
7 9 (2.36%) PaaS
8 7 (1.84%) Amazon EMR
8 7 (1.84%) Amazon Kinesis
8 7 (1.84%) Amazon S3
9 6 (1.57%) Oracle Service Cloud
10 5 (1.31%) Oracle CX
11 4 (1.05%) G Suite
11 4 (1.05%) GitHub
11 4 (1.05%) Slack
12 2 (0.52%) Google Cloud Platform
13 1 (0.26%) Adobe Creative Cloud
Communications & Networking
1 23 (6.04%) VPN
2 10 (2.62%) Internet
3 9 (2.36%) VoIP
4 7 (1.84%) DNS
4 7 (1.84%) Firewall
5 6 (1.57%) SMS
6 5 (1.31%) SAN
7 4 (1.05%) TCP/IP
8 3 (0.79%) CTI
8 3 (0.79%) DHCP
9 2 (0.52%) HTTP
9 2 (0.52%) LAN
9 2 (0.52%) PBX
9 2 (0.52%) Skype
10 1 (0.26%) DSL
10 1 (0.26%) Intranet
10 1 (0.26%) WAN
10 1 (0.26%) Wireless
Database & Business Intelligence
1 66 (17.32%) SQL Server
2 25 (6.56%) SQL Server Reporting Services
3 24 (6.30%) MySQL
4 20 (5.25%) SQL Server Integration Services
5 16 (4.20%) Big Data
6 12 (3.15%) Hadoop
7 10 (2.62%) Relational Database
8 9 (2.36%) SAP HANA
9 8 (2.10%) MongoDB
10 7 (1.84%) Amazon QuickSight
10 7 (1.84%) Amazon Redshift
10 7 (1.84%) HBase
10 7 (1.84%) Impala
10 7 (1.84%) Parquet
10 7 (1.84%) Sqoop
11 6 (1.57%) GIS
12 5 (1.31%) BusinessObjects
12 5 (1.31%) Crystal Reports
12 5 (1.31%) SAP BW
12 5 (1.31%) SQLPlus
Development Applications
1 25 (6.56%) Visual Studio
2 24 (6.30%) JIRA
3 12 (3.15%) Oracle Forms
4 11 (2.89%) Git (software)
5 8 (2.10%) Team Foundation Server
6 3 (0.79%) ClearCase
6 3 (0.79%) ClearQuest
7 2 (0.52%) Atlassian Bamboo
7 2 (0.52%) Jenkins
7 2 (0.52%) Mercurial
7 2 (0.52%) Toad
General
1 85 (22.31%) Marketing
2 76 (19.95%) Finance
3 43 (11.29%) Retail
4 26 (6.82%) Advertising
5 19 (4.99%) Manufacturing
6 11 (2.89%) Billing
7 9 (2.36%) Telecoms
8 6 (1.57%) Legal
9 5 (1.31%) Games
10 3 (0.79%) Automotive
10 3 (0.79%) Banking
10 3 (0.79%) Electronics
11 2 (0.52%) Local Government
12 1 (0.26%) German Language
12 1 (0.26%) Law
Job Titles
1 141 (37.01%) Developer
2 66 (17.32%) CRM Developer
3 65 (17.06%) Analyst
4 38 (9.97%) .NET Developer
5 26 (6.82%) Architect
5 26 (6.82%) Business Analyst
5 26 (6.82%) Consultant
6 22 (5.77%) C# Developer
6 22 (5.77%) Dynamics CRM Developer
7 21 (5.51%) Senior Developer
8 19 (4.99%) Senior .NET Developer
9 18 (4.72%) Systems Developer
10 17 (4.46%) C# .NET Developer
11 16 (4.20%) Java Developer
11 16 (4.20%) Support Analyst
12 15 (3.94%) Applications Developer
12 15 (3.94%) CRM Consultant
12 15 (3.94%) Project Manager
12 15 (3.94%) Software Analyst
12 15 (3.94%) Software Support Analyst
Libraries, Frameworks & Software Standards
1 122 (32.02%) .NET
2 75 (19.69%) ASP.NET
3 74 (19.42%) HTML
4 69 (18.11%) CSS
5 44 (11.55%) Web Services
6 32 (8.40%) .NET Framework
7 29 (7.61%) EDI
8 28 (7.35%) AngularJS
9 27 (7.09%) XML
10 24 (6.30%) jQuery
10 24 (6.30%) JSON
11 20 (5.25%) ASP.NET MVC
12 16 (4.20%) REST
13 14 (3.67%) JavaBeans
14 13 (3.41%) Hibernate
14 13 (3.41%) J2EE
14 13 (3.41%) Spring
15 12 (3.15%) HTML5
15 12 (3.15%) JBoss Seam
15 12 (3.15%) XSLT
Miscellaneous
1 22 (5.77%) User Experience
2 19 (4.99%) Analytical Skills
3 15 (3.94%) Computer Science
4 10 (2.62%) Algorithms
5 8 (2.10%) Management Information System
6 7 (1.84%) NHS
7 6 (1.57%) Enterprise Software
8 4 (1.05%) Raspberry Pi
9 3 (0.79%) Data Structures
9 3 (0.79%) Driving Licence
9 3 (0.79%) LIMS
9 3 (0.79%) PlayStation
10 2 (0.52%) Client/Server
10 2 (0.52%) Digital Media
10 2 (0.52%) Fintech
10 2 (0.52%) Replication
10 2 (0.52%) Social Media
11 1 (0.26%) Analytical Mindset
11 1 (0.26%) Life Science
11 1 (0.26%) Mobile App
Operating Systems
1 49 (12.86%) Windows
2 48 (12.60%) Linux
3 36 (9.45%) Windows Server
4 29 (7.61%) Unix
5 15 (3.94%) Apple iOS
6 11 (2.89%) Windows 10
7 8 (2.10%) Windows 7
7 8 (2.10%) Windows Server 2012
8 6 (1.57%) Mac OS
9 4 (1.05%) AIX
9 4 (1.05%) Windows Server 2008
10 3 (0.79%) Red Hat Enterprise Linux
11 1 (0.26%) Android
11 1 (0.26%) Windows 8
Processes & Methodologies
1 92 (24.15%) Agile Software Development
2 75 (19.69%) ERP
3 53 (13.91%) TDD
4 51 (13.39%) Scrum
5 45 (11.81%) Analytics
6 40 (10.50%) Open Source
7 37 (9.71%) Business Intelligence
8 34 (8.92%) MVC
8 34 (8.92%) OO
8 34 (8.92%) Project Management
9 32 (8.40%) Customer Requirements
9 32 (8.40%) Web Development
10 29 (7.61%) Mentoring
11 28 (7.35%) E-Commerce
12 27 (7.09%) ITIL
13 25 (6.56%) Test Automation
14 19 (4.99%) Line Management
14 19 (4.99%) OOP
15 18 (4.72%) SDLC
15 18 (4.72%) Stakeholder Management
Programming Languages
1 111 (29.13%) C#
2 80 (21.00%) JavaScript
3 77 (20.21%) SQL
4 44 (11.55%) Java
5 35 (9.19%) PHP
6 23 (6.04%) VB.NET
7 22 (5.77%) VBA
8 10 (2.62%) Apple Swift
9 4 (1.05%) T-SQL
10 3 (0.79%) Python
11 2 (0.52%) ABAP
11 2 (0.52%) Bash Shell
11 2 (0.52%) C
11 2 (0.52%) Perl
11 2 (0.52%) PL/SQL
11 2 (0.52%) X++
12 1 (0.26%) Apex Code
12 1 (0.26%) C++
12 1 (0.26%) SOQL
12 1 (0.26%) VB
Qualifications
1 42 (11.02%) Degree
2 19 (4.99%) Microsoft Certification
3 13 (3.41%) Computer Science Degree
4 7 (1.84%) MCITP
5 6 (1.57%) PRINCE2 Certification
6 4 (1.05%) MCP
7 3 (0.79%) MCSE
8 1 (0.26%) A+ Certification
8 1 (0.26%) ITIL Certification
8 1 (0.26%) MCSA
Quality Assurance & Compliance
1 26 (6.82%) QA
2 10 (2.62%) SLA
3 6 (1.57%) Data Quality
4 1 (0.26%) GDPR
4 1 (0.26%) HIPAA
4 1 (0.26%) ISO/IEC 27001
4 1 (0.26%) PCI DSS
System Software
1 15 (3.94%) Active Directory
2 7 (1.84%) Apache Flume
2 7 (1.84%) HDFS
3 6 (1.57%) VMware Infrastructure
4 4 (1.05%) Hyper-V
5 3 (0.79%) Oracle RAC
6 2 (0.52%) Docker
7 1 (0.26%) Virtual Servers
7 1 (0.26%) Xen
Systems Management
1 10 (2.62%) Single Sign-On
2 7 (1.84%) Oozie
3 4 (1.05%) Systems Management Server (SMS)
4 3 (0.79%) HP Quality Center
4 3 (0.79%) WSUS
5 1 (0.26%) Symantec Endpoint Protection
5 1 (0.26%) Symantec Enterprise Vault
Vendors
1 117 (30.71%) Microsoft
2 55 (14.44%) Oracle
3 42 (11.02%) SAP
4 27 (7.09%) Citrix
5 23 (6.04%) Salesforce.com
6 22 (5.77%) VMware
7 18 (4.72%) Veeam
8 13 (3.41%) JD Edwards
9 10 (2.62%) HP
10 8 (2.10%) IBM
10 8 (2.10%) IFS
10 8 (2.10%) Infor
11 7 (1.84%) hybris
11 7 (1.84%) SOTI
12 6 (1.57%) ESRI
12 6 (1.57%) JDA
12 6 (1.57%) Juniper
13 5 (1.31%) Tableau
14 4 (1.05%) Cisco
14 4 (1.05%) NetApp