Period
to 15 October 2018

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 15 October 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > East of England
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 70 106 63
Rank change year-on-year +36 -43 +17
Permanent jobs citing CRM 399 356 556
As % of all permanent IT jobs advertised in the East of England 3.74% 3.07% 4.23%
As % of the Processes & Methodologies category 4.18% 3.41% 4.70%
Number of salaries quoted 315 279 488
East of England median annual salary £45,000 £40,000 £50,000
Median salary % change year-on-year +12.50% -20.00% +17.65%
10th Percentile £23,950 £22,950 £27,500
90th Percentile £70,000 £67,500 £72,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 9,535 10,428 11,823
As % of all permanent IT jobs advertised in the East of England 89.45% 89.92% 89.92%
Number of salaries quoted 7,129 8,496 9,786
East of England median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £27,000 £27,000 £26,250
90th Percentile £72,500 £68,750 £68,750
England median annual salary £52,000 £50,000 £50,000
% change year-on-year +4.00% - +5.26%

CRM
Job Vacancy Trend in the East of England

Job postings citing CRM as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for CRM in the East of England

CRM
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the East of England.

Salary trend for CRM in the East of England

CRM
Salary Histogram in the East of England

The salary distribution of IT jobs citing CRM in the East of England over the 6 months to 15 October 2018.

Salary histogram for CRM in the East of England

CRM
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the East of England region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +92 136 £43,250 +28.15% 23
Hertfordshire -3 134 £45,000 - 23
Bedfordshire +9 81 £58,000 +16.00% 13
Essex +8 28 £32,500 -7.14% 8
Suffolk -18 15 £40,000 +23.08% 7
Norfolk +13 5 £42,500 +21.43% 5
CRM
England

For the 6 months to 15 October 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for CRM.

1 127 (31.83%) Microsoft
2 119 (29.82%) .NET
3 114 (28.57%) Dynamics CRM
4 109 (27.32%) Agile Software Development
5 91 (22.81%) Amazon AWS
6 88 (22.06%) Project Management
7 85 (21.30%) SQL
8 83 (20.80%) Finance
9 82 (20.55%) SQL Server
9 82 (20.55%) Microsoft Azure
9 82 (20.55%) Marketing
10 79 (19.80%) Degree
11 73 (18.30%) Linux
11 73 (18.30%) Analytics
12 69 (17.29%) C#
13 58 (14.54%) ERP
14 54 (13.53%) Big Data
15 50 (12.53%) Salesforce.com
15 50 (12.53%) E-Commerce
16 48 (12.03%) SaaS
17 47 (11.78%) PRINCE2
17 47 (11.78%) SharePoint
18 46 (11.53%) ITIL
18 46 (11.53%) Problem-Solving
19 43 (10.78%) Dynamics 365
19 43 (10.78%) Change Management
20 42 (10.53%) DevOps
20 42 (10.53%) Analytical Skills
21 39 (9.77%) Mobile App
22 37 (9.27%) User Experience

CRM
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (11.78%) SharePoint
2 13 (3.26%) Apache Spark
3 8 (2.01%) MS Exchange
4 4 (1.00%) Exchange Server 2003
4 4 (1.00%) Skype for Business
5 1 (0.25%) Adobe Experience Manager
5 1 (0.25%) CMS
5 1 (0.25%) IIS
5 1 (0.25%) Oracle Workflow
5 1 (0.25%) SAS
5 1 (0.25%) SugarCRM
5 1 (0.25%) WordPress
Applications
1 35 (8.77%) Microsoft Excel
2 29 (7.27%) Microsoft Office
3 24 (6.02%) Microsoft Project
4 17 (4.26%) Microsoft PowerPoint
5 5 (1.25%) MS Visio
6 4 (1.00%) Spreadsheet
7 3 (0.75%) Photoshop
Business Applications
1 114 (28.57%) Dynamics CRM
2 27 (6.77%) NetSuite
3 24 (6.02%) Dynamics NAV
4 18 (4.51%) Salesforce.com CRM
5 17 (4.26%) Dynamics AX
6 16 (4.01%) SAP Business One
7 9 (2.26%) HFM
8 5 (1.25%) SAP GRC
9 4 (1.00%) SAP ERP
9 4 (1.00%) SAP S/4HANA
10 3 (0.75%) Odoo
11 2 (0.50%) BPCS
11 2 (0.50%) Dynamics GP
11 2 (0.50%) Lawson
11 2 (0.50%) Oracle CRM
11 2 (0.50%) Sage 200
11 2 (0.50%) Sage CRM
12 1 (0.25%) Oracle Applications
12 1 (0.25%) Oracle EBS
12 1 (0.25%) SAP CRM
Cloud Services
1 91 (22.81%) Amazon AWS
2 82 (20.55%) Microsoft Azure
3 48 (12.03%) SaaS
4 43 (10.78%) Dynamics 365
5 19 (4.76%) Office 365
6 7 (1.75%) Google Cloud Platform
6 7 (1.75%) IaaS
6 7 (1.75%) PaaS
7 6 (1.50%) Amazon EMR
7 6 (1.50%) Amazon Kinesis
7 6 (1.50%) Amazon S3
7 6 (1.50%) Google Analytics
7 6 (1.50%) Google Tag Manager
8 5 (1.25%) AdWords
8 5 (1.25%) Oracle CX
9 4 (1.00%) Mimecast
9 4 (1.00%) Salesforce Service Cloud
10 2 (0.50%) Cloud Computing
10 2 (0.50%) Oracle Service Cloud
11 1 (0.25%) Salesforce Sales Cloud
Communications & Networking
1 15 (3.76%) Firewall
2 10 (2.51%) Intranet
2 10 (2.51%) LAN
3 9 (2.26%) TCP/IP
4 7 (1.75%) DNS
4 7 (1.75%) Internet
4 7 (1.75%) WAN
5 5 (1.25%) VPN
5 5 (1.25%) Wireless
6 4 (1.00%) DHCP
6 4 (1.00%) VLAN
7 3 (0.75%) BGP
7 3 (0.75%) Cisco ASA
7 3 (0.75%) DMZ
7 3 (0.75%) SNMP
7 3 (0.75%) VoIP
8 1 (0.25%) SMS
Database & Business Intelligence
1 82 (20.55%) SQL Server
2 54 (13.53%) Big Data
3 21 (5.26%) Hadoop
4 13 (3.26%) SQL Server Reporting Services
5 12 (3.01%) Power BI
6 8 (2.01%) SQL Server Integration Services
7 7 (1.75%) Data Warehouse
7 7 (1.75%) GIS
8 6 (1.50%) Amazon QuickSight
8 6 (1.50%) Amazon Redshift
8 6 (1.50%) HBase
8 6 (1.50%) Impala
8 6 (1.50%) Parquet
8 6 (1.50%) Sqoop
9 5 (1.25%) OLAP
9 5 (1.25%) PostgreSQL
9 5 (1.25%) SAP HANA
9 5 (1.25%) SQL Server 2008
10 4 (1.00%) Data Lake
11 3 (0.75%) Relational Database
Development Applications
1 31 (7.77%) JIRA
2 27 (6.77%) Git (software)
3 11 (2.76%) Team Foundation Server
4 5 (1.25%) Visual Studio
5 4 (1.00%) Ant
6 3 (0.75%) Selenium
7 1 (0.25%) JDeveloper
General
1 83 (20.80%) Finance
2 82 (20.55%) Marketing
3 28 (7.02%) Advertising
4 21 (5.26%) Telecoms
5 20 (5.01%) Manufacturing
6 14 (3.51%) Retail
7 7 (1.75%) Legal
8 5 (1.25%) German Language
9 4 (1.00%) Billing
10 3 (0.75%) Electronics
11 2 (0.50%) Back Office
11 2 (0.50%) Brand Awareness
11 2 (0.50%) French Language
11 2 (0.50%) Pharmaceutical
12 1 (0.25%) Italian Language
12 1 (0.25%) Publishing
12 1 (0.25%) Spanish Language
Job Titles
1 79 (19.80%) Analyst
1 79 (19.80%) Developer
2 51 (12.78%) Project Manager
3 43 (10.78%) .NET Developer
4 31 (7.77%) C# .NET Developer
4 31 (7.77%) C# Developer
5 29 (7.27%) AWS DevOps
5 29 (7.27%) DevOps Manager
6 27 (6.77%) .NET Software Developer
6 27 (6.77%) Release Manager
6 27 (6.77%) Software Developer
7 26 (6.52%) Business Analyst
7 26 (6.52%) C# Software Developer
8 25 (6.27%) Full Stack Developer
9 24 (6.02%) Big Data Manager
10 21 (5.26%) Support Analyst
11 18 (4.51%) Architect
11 18 (4.51%) Technical Manager
12 17 (4.26%) Consultant
13 16 (4.01%) Systems Analyst
Libraries, Frameworks & Software Standards
1 119 (29.82%) .NET
2 35 (8.77%) HTML
3 24 (6.02%) Velocity
4 22 (5.51%) ASP.NET
5 14 (3.51%) JSON
6 13 (3.26%) EDI
6 13 (3.26%) XML
7 12 (3.01%) jQuery
8 9 (2.26%) Apache Flex
8 9 (2.26%) CSS
8 9 (2.26%) WPF
9 8 (2.01%) WCF
10 7 (1.75%) Web Services
11 6 (1.50%) Apache Avro
11 6 (1.50%) Kafka
11 6 (1.50%) REST
12 5 (1.25%) COM
12 5 (1.25%) RESTful
13 4 (1.00%) ADO.NET
14 3 (0.75%) SOAP
Miscellaneous
1 42 (10.53%) Analytical Skills
2 39 (9.77%) Mobile App
3 37 (9.27%) User Experience
4 32 (8.02%) Computer Science
5 23 (5.76%) Management Information System
6 21 (5.26%) Driving Licence
7 15 (3.76%) Self-Motivation
8 11 (2.76%) NHS
9 10 (2.51%) Data Structures
10 9 (2.26%) Greenfield Project
11 7 (1.75%) Data Centre
12 6 (1.50%) Life Science
13 5 (1.25%) Hybrid Cloud
13 5 (1.25%) Private Cloud
14 4 (1.00%) EPoS
14 4 (1.00%) Public Cloud
15 3 (0.75%) e-Health
15 3 (0.75%) Enterprise Software
15 3 (0.75%) Graphic Design
15 3 (0.75%) Social Media
Operating Systems
1 73 (18.30%) Linux
2 36 (9.02%) Windows
3 15 (3.76%) Windows Server
4 11 (2.76%) Windows 7
5 10 (2.51%) Windows Vista
5 10 (2.51%) Windows XP
6 8 (2.01%) Windows Server 2012
7 7 (1.75%) Red Hat Enterprise Linux
7 7 (1.75%) Windows 10
8 5 (1.25%) Ubuntu
9 4 (1.00%) Unix
10 3 (0.75%) Android
10 3 (0.75%) Windows Server 2008
11 2 (0.50%) CentOS
11 2 (0.50%) Mac OS
11 2 (0.50%) Mac OS X
Processes & Methodologies
1 109 (27.32%) Agile Software Development
2 88 (22.06%) Project Management
3 73 (18.30%) Analytics
4 58 (14.54%) ERP
5 50 (12.53%) E-Commerce
6 47 (11.78%) PRINCE2
7 46 (11.53%) ITIL
7 46 (11.53%) Problem-Solving
8 43 (10.78%) Change Management
9 42 (10.53%) DevOps
10 34 (8.52%) TDD
11 32 (8.02%) Scrum
12 31 (7.77%) Service Delivery
13 29 (7.27%) Release Management
13 29 (7.27%) Service Delivery Management
13 29 (7.27%) Transition Management
14 27 (6.77%) Business Analysis
15 26 (6.52%) BDD
16 25 (6.27%) Continuous Integration
16 25 (6.27%) Customer Requirements
Programming Languages
1 85 (21.30%) SQL
2 69 (17.29%) C#
3 36 (9.02%) JavaScript
4 21 (5.26%) Java
5 15 (3.76%) PHP
6 10 (2.51%) T-SQL
6 10 (2.51%) VB
7 9 (2.26%) C
8 8 (2.01%) C++
8 8 (2.01%) Pascal
8 8 (2.01%) VBScript
9 7 (1.75%) Python
10 5 (1.25%) VB.NET
11 4 (1.00%) PowerShell
12 3 (0.75%) ABAP
13 1 (0.25%) ActionScript
13 1 (0.25%) ActionScript 2.0
13 1 (0.25%) PL/SQL
Qualifications
1 79 (19.80%) Degree
2 31 (7.77%) Computer Science Degree
3 12 (3.01%) ISEB
4 9 (2.26%) PRINCE2 Practitioner
5 8 (2.01%) Microsoft Certification
5 8 (2.01%) Security Cleared
6 6 (1.50%) SC Cleared
7 5 (1.25%) Cisco Certification
8 4 (1.00%) ITIL Certification
8 4 (1.00%) Master's Degree
8 4 (1.00%) PRINCE2 Certification
9 3 (0.75%) CCNA
9 3 (0.75%) CCNP
9 3 (0.75%) Numerate Degree
10 2 (0.50%) MCP
10 2 (0.50%) PMI Certification
10 2 (0.50%) PMP
11 1 (0.25%) DBS Check
11 1 (0.25%) ISTQB
11 1 (0.25%) Postgraduate
Quality Assurance & Compliance
1 26 (6.52%) QA
2 14 (3.51%) SLA
3 7 (1.75%) GDPR
3 7 (1.75%) PMO
4 3 (0.75%) BS7799
4 3 (0.75%) Data Quality
System Software
1 20 (5.01%) Active Directory
2 7 (1.75%) Docker
3 6 (1.50%) Apache Flume
3 6 (1.50%) HDFS
4 4 (1.00%) VMware Infrastructure
5 2 (0.50%) Virtual Machines
6 1 (0.25%) Hyper-V
6 1 (0.25%) XenApp
6 1 (0.25%) XenDesktop
Systems Management
1 6 (1.50%) Oozie
2 5 (1.25%) Backup Exec
3 3 (0.75%) AppManager
3 3 (0.75%) CA Spectrum
3 3 (0.75%) Netcool
Vendors
1 127 (31.83%) Microsoft
2 50 (12.53%) Salesforce.com
3 36 (9.02%) SAP
4 29 (7.27%) Oracle
5 22 (5.51%) Sage
6 20 (5.01%) Epicor
6 20 (5.01%) Infor
7 16 (4.01%) Xero
8 13 (3.26%) Google
8 13 (3.26%) Hyperion
8 13 (3.26%) IBM
8 13 (3.26%) VMware
9 8 (2.01%) Cisco
9 8 (2.01%) Cloudera
9 8 (2.01%) JD Edwards
10 7 (1.75%) Mitel
10 7 (1.75%) Red Hat
11 5 (1.25%) Pardot
11 5 (1.25%) Symantec
11 5 (1.25%) Veeam