Period
to 26 May 2018

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 26 May 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > East of England
6 months to
26 May 2018
Same period 2017 Same period 2016
Rank 70 86 53
Rank change year-on-year +16 -33 +14
Permanent jobs citing CRM 493 411 695
As % of all permanent IT jobs advertised in the East of England 3.96% 3.36% 4.87%
As % of the Processes & Methodologies category 4.44% 3.77% 5.44%
Number of salaries quoted 428 336 558
East of England median annual salary £47,500 £45,025 £45,000
Median salary % change year-on-year +5.50% +0.06% -5.26%
10th Percentile £26,250 £27,500 £26,250
90th Percentile £70,000 £68,750 £70,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% -3.16%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 11,095 10,916 12,781
As % of all permanent IT jobs advertised in the East of England 89.04% 89.33% 89.52%
Number of salaries quoted 8,456 8,797 10,341
East of England median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - +2.27%
10th Percentile £27,500 £26,750 £26,250
90th Percentile £72,500 £67,500 £67,500
England median annual salary £50,000 £50,000 £48,000
% change year-on-year - +4.17% +1.05%

CRM
Job Vacancy Trend in the East of England

Job postings citing CRM as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for CRM in the East of England

CRM
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the East of England.

Salary trend for CRM in the East of England

CRM
Salary Histogram in the East of England

The salary distribution of IT jobs citing CRM in the East of England over the 6 months to 26 May 2018.

Salary histogram for CRM in the East of England

CRM
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the East of England region over the 6 months to 26 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +53 179 £42,500 -19.81% 8
Hertfordshire 0 171 £50,000 +5.26% 14
Bedfordshire -2 71 £70,000 +47.37% 6
Suffolk +14 38 £40,000 +33.33% 6
Essex -4 24 £45,000 +20.00% 5
Norfolk +16 10 £42,500 +6.25% 2
CRM
England

For the 6 months to 26 May 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for CRM.

1 178 (36.11%) Microsoft
2 167 (33.87%) .NET
3 133 (26.98%) Dynamics CRM
4 123 (24.95%) Marketing
5 115 (23.33%) Finance
6 109 (22.11%) C#
7 99 (20.08%) Agile Software Development
8 98 (19.88%) SQL
9 93 (18.86%) ERP
10 90 (18.26%) Linux
11 83 (16.84%) SQL Server
12 80 (16.23%) Analytics
13 79 (16.02%) Microsoft Azure
14 77 (15.62%) Amazon AWS
15 72 (14.60%) ASP.NET
16 71 (14.40%) Degree
17 70 (14.20%) JavaScript
18 65 (13.18%) Oracle
18 65 (13.18%) TDD
19 64 (12.98%) SAP
19 64 (12.98%) Project Management
20 60 (12.17%) Windows
21 58 (11.76%) Salesforce.com
22 52 (10.55%) E-Commerce
23 50 (10.14%) EDI
24 48 (9.74%) Advertising
24 48 (9.74%) Scrum
24 48 (9.74%) Dynamics 365
25 47 (9.53%) Big Data
25 47 (9.53%) Analytical Skills

CRM
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (7.91%) SharePoint
2 28 (5.68%) Apache Spark
3 22 (4.46%) Confluence
4 10 (2.03%) MS Exchange
5 6 (1.22%) ArcGIS
5 6 (1.22%) ArcSDE
5 6 (1.22%) GeoServer
6 4 (0.81%) CMS
6 4 (0.81%) WordPress
7 3 (0.61%) Apache
7 3 (0.61%) IIS
7 3 (0.61%) SugarCRM
7 3 (0.61%) Tomcat
7 3 (0.61%) WebLogic
8 2 (0.41%) BizTalk Server
8 2 (0.41%) SAS
9 1 (0.20%) OpenEdge
9 1 (0.20%) Oracle Workflow
Applications
1 43 (8.72%) Microsoft Excel
2 27 (5.48%) Microsoft Office
3 12 (2.43%) Microsoft PowerPoint
4 7 (1.42%) Microsoft Project
5 5 (1.01%) MS Visio
6 4 (0.81%) Photoshop
7 3 (0.61%) InfoPath
8 1 (0.20%) Acrobat
8 1 (0.20%) Spreadsheet
Business Applications
1 133 (26.98%) Dynamics CRM
2 33 (6.69%) NetSuite
3 20 (4.06%) SAP Business One
4 14 (2.84%) Dynamics AX
5 13 (2.64%) Salesforce.com CRM
6 9 (1.83%) Dynamics NAV
6 9 (1.83%) HFM
7 7 (1.42%) SAP Hybris
8 5 (1.01%) BPCS
8 5 (1.01%) Dynamics GP
8 5 (1.01%) Oracle EBS
8 5 (1.01%) Oracle ERP
9 4 (0.81%) Payment Gateway
10 3 (0.61%) SAP CRM
10 3 (0.61%) Unit4 Business World
11 2 (0.41%) Academy Housing
11 2 (0.41%) BASE24
11 2 (0.41%) Oracle CRM
11 2 (0.41%) SAP ERP
11 2 (0.41%) SAP GRC
Cloud Services
1 79 (16.02%) Microsoft Azure
2 77 (15.62%) Amazon AWS
3 48 (9.74%) Dynamics 365
4 41 (8.32%) SaaS
5 19 (3.85%) Amazon EMR
5 19 (3.85%) Amazon Kinesis
5 19 (3.85%) Amazon S3
6 16 (3.25%) Office 365
7 11 (2.23%) IaaS
7 11 (2.23%) PaaS
8 9 (1.83%) Google Cloud Platform
9 5 (1.01%) AWS Lambda
9 5 (1.01%) Serverless
10 4 (0.81%) Salesforce Service Cloud
11 3 (0.61%) Cloud Computing
12 2 (0.41%) G Suite
12 2 (0.41%) GitHub
12 2 (0.41%) Oracle Service Cloud
12 2 (0.41%) Salesforce Sales Cloud
12 2 (0.41%) Slack
Communications & Networking
1 24 (4.87%) VPN
2 16 (3.25%) Internet
3 15 (3.04%) TCP/IP
4 12 (2.43%) DNS
5 10 (2.03%) Intranet
6 7 (1.42%) SMS
7 6 (1.22%) Firewall
7 6 (1.22%) SAN
8 4 (0.81%) DSL
8 4 (0.81%) LAN
8 4 (0.81%) PBX
9 3 (0.61%) VoIP
10 1 (0.20%) HTTP
10 1 (0.20%) VLAN
10 1 (0.20%) WAN
Database & Business Intelligence
1 83 (16.84%) SQL Server
2 47 (9.53%) Big Data
3 30 (6.09%) SQL Server Reporting Services
4 28 (5.68%) Hadoop
5 24 (4.87%) SQL Server Integration Services
6 19 (3.85%) Amazon QuickSight
6 19 (3.85%) Amazon Redshift
6 19 (3.85%) HBase
6 19 (3.85%) Impala
6 19 (3.85%) Parquet
6 19 (3.85%) Sqoop
7 11 (2.23%) GIS
7 11 (2.23%) Oracle Database
7 11 (2.23%) Oracle Database 10g
8 10 (2.03%) Crystal Reports
8 10 (2.03%) SQLPlus
9 8 (1.62%) MySQL
9 8 (1.62%) Relational Database
9 8 (1.62%) SQL Server 2008
10 7 (1.42%) MongoDB
Development Applications
1 37 (7.51%) JIRA
2 21 (4.26%) Git (software)
3 9 (1.83%) Visual Studio
4 8 (1.62%) ClearCase
4 8 (1.62%) ClearQuest
5 3 (0.61%) Rational Team Concert
5 3 (0.61%) Team Foundation Server
6 2 (0.41%) Toad
7 1 (0.20%) Atlassian Bamboo
7 1 (0.20%) JDeveloper
7 1 (0.20%) Jenkins
7 1 (0.20%) Mercurial
General
1 123 (24.95%) Marketing
2 115 (23.33%) Finance
3 48 (9.74%) Advertising
4 31 (6.29%) Retail
5 23 (4.67%) Manufacturing
6 20 (4.06%) Telecoms
7 16 (3.25%) German Language
8 8 (1.62%) Billing
9 4 (0.81%) Electronics
10 3 (0.61%) Banking
10 3 (0.61%) French Language
10 3 (0.61%) Legal
10 3 (0.61%) Local Government
11 2 (0.41%) Brand Awareness
11 2 (0.41%) Pharmaceutical
12 1 (0.20%) Law
12 1 (0.20%) Spanish Language
Job Titles
1 131 (26.57%) Developer
2 70 (14.20%) Analyst
3 63 (12.78%) CRM Developer
4 44 (8.92%) Architect
5 43 (8.72%) .NET Developer
6 38 (7.71%) Consultant
7 27 (5.48%) Account Manager
8 26 (5.27%) C# .NET Developer
8 26 (5.27%) C# Developer
9 25 (5.07%) Technical Manager
10 24 (4.87%) CRM Consultant
11 23 (4.67%) Project Manager
12 22 (4.46%) Full Stack Developer
13 21 (4.26%) Business Analyst
14 20 (4.06%) Systems Developer
14 20 (4.06%) Technical Account Manager
15 19 (3.85%) Dynamics CRM Developer
15 19 (3.85%) Java Developer
15 19 (3.85%) Software Developer
15 19 (3.85%) Technical Architect
Libraries, Frameworks & Software Standards
1 167 (33.87%) .NET
2 72 (14.60%) ASP.NET
3 50 (10.14%) EDI
4 47 (9.53%) HTML
5 37 (7.51%) .NET Framework
5 37 (7.51%) CSS
6 31 (6.29%) AngularJS
7 21 (4.26%) jQuery
7 21 (4.26%) XML
8 20 (4.06%) Kafka
8 20 (4.06%) Velocity
9 19 (3.85%) Apache Avro
10 17 (3.45%) ASP.NET MVC
10 17 (3.45%) JavaBeans
11 14 (2.84%) Web Services
12 10 (2.03%) REST
13 7 (1.42%) JSON
13 7 (1.42%) LAMP
13 7 (1.42%) WCF
14 6 (1.22%) RESTful
Miscellaneous
1 47 (9.53%) Analytical Skills
2 30 (6.09%) Computer Science
3 24 (4.87%) NHS
3 24 (4.87%) User Experience
4 20 (4.06%) Mobile App
5 17 (3.45%) Driving Licence
6 15 (3.04%) Self-Motivation
7 11 (2.23%) Enterprise Software
8 10 (2.03%) Life Science
8 10 (2.03%) Management Information System
9 8 (1.62%) Algorithms
10 5 (1.01%) Analytical Mindset
11 4 (0.81%) CMDB
11 4 (0.81%) Graphic Design
12 2 (0.41%) Client/Server
12 2 (0.41%) Data Centre
12 2 (0.41%) Hybrid Cloud
12 2 (0.41%) Private Cloud
12 2 (0.41%) Public Cloud
12 2 (0.41%) Raspberry Pi
Operating Systems
1 90 (18.26%) Linux
2 60 (12.17%) Windows
3 36 (7.30%) Windows Server
4 31 (6.29%) Unix
5 12 (2.43%) Red Hat Enterprise Linux
6 8 (1.62%) Windows Vista
6 8 (1.62%) Windows XP
7 7 (1.42%) Apple iOS
8 4 (0.81%) Mac OS
9 2 (0.41%) Windows 10
10 1 (0.20%) Windows Server 2008
Processes & Methodologies
1 99 (20.08%) Agile Software Development
2 93 (18.86%) ERP
3 80 (16.23%) Analytics
4 65 (13.18%) TDD
5 64 (12.98%) Project Management
6 52 (10.55%) E-Commerce
7 48 (9.74%) Scrum
8 47 (9.53%) Open Source
9 46 (9.33%) ITIL
10 44 (8.92%) Presales
11 43 (8.72%) PRINCE2
12 35 (7.10%) Customer Requirements
13 32 (6.49%) Business Intelligence
13 32 (6.49%) Problem-Solving
14 28 (5.68%) Business Development
15 27 (5.48%) DevOps
16 25 (5.07%) Customer Analytics
16 25 (5.07%) Process Improvement
17 24 (4.87%) BDD
18 23 (4.67%) MVC
Programming Languages
1 109 (22.11%) C#
2 98 (19.88%) SQL
3 70 (14.20%) JavaScript
4 38 (7.71%) Java
4 38 (7.71%) PHP
5 29 (5.88%) VB.NET
6 28 (5.68%) VBA
7 5 (1.01%) Apple Swift
7 5 (1.01%) VB
8 4 (0.81%) C
8 4 (0.81%) PowerShell
8 4 (0.81%) VB6
9 3 (0.61%) Bash Shell
9 3 (0.61%) Perl
10 2 (0.41%) Jython
10 2 (0.41%) WebLogic Scripting Tool
11 1 (0.20%) ActionScript
11 1 (0.20%) ActionScript 2.0
11 1 (0.20%) PL/SQL
11 1 (0.20%) Python
Qualifications
1 71 (14.40%) Degree
2 28 (5.68%) Computer Science Degree
3 17 (3.45%) Microsoft Certification
4 12 (2.43%) PRINCE2 Certification
5 5 (1.01%) PRINCE2 Practitioner
6 4 (0.81%) ISEB
7 3 (0.61%) MCP
7 3 (0.61%) Security Cleared
8 2 (0.41%) ISTQB
8 2 (0.41%) ITIL Certification
8 2 (0.41%) Master's Degree
8 2 (0.41%) PMI Certification
8 2 (0.41%) PMP
9 1 (0.20%) CCNA
9 1 (0.20%) Cisco Certification
9 1 (0.20%) MCSA
9 1 (0.20%) SC Cleared
Quality Assurance & Compliance
1 46 (9.33%) QA
2 13 (2.64%) SLA
3 1 (0.20%) Data Quality
3 1 (0.20%) GDPR
3 1 (0.20%) PMO
System Software
1 19 (3.85%) Apache Flume
1 19 (3.85%) HDFS
2 11 (2.23%) Oracle RAC
3 4 (0.81%) Active Directory
3 4 (0.81%) Terminal Services
4 2 (0.41%) Docker
4 2 (0.41%) NFS
5 1 (0.20%) Virtual Servers
5 1 (0.20%) VMware Infrastructure
Systems Management
1 19 (3.85%) Oozie
2 8 (1.62%) HP Quality Center
3 5 (1.01%) Single Sign-On
4 4 (0.81%) Systems Management Server (SMS)
Vendors
1 178 (36.11%) Microsoft
2 65 (13.18%) Oracle
3 64 (12.98%) SAP
4 58 (11.76%) Salesforce.com
5 32 (6.49%) Sage
6 28 (5.68%) Citrix
6 28 (5.68%) Infor
7 27 (5.48%) Epicor
8 20 (4.06%) Veeam
8 20 (4.06%) VMware
8 20 (4.06%) Xero
9 16 (3.25%) IBM
10 15 (3.04%) HP
10 15 (3.04%) Hyperion
11 14 (2.84%) Capita
12 12 (2.43%) Red Hat
13 10 (2.03%) JD Edwards
14 9 (1.83%) Google
15 8 (1.62%) IFS
16 7 (1.42%) hybris