Period
to 23 May 2019

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 23 May 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > East of England
6 months to
23 May 2019
Same period 2018 Same period 2017
Rank 68 71 85
Rank change year-on-year +3 +14 -31
Permanent jobs citing CRM 298 480 407
As % of all permanent IT jobs advertised in the East of England 3.74% 3.88% 3.35%
As % of the Processes & Methodologies category 4.19% 4.28% 3.71%
Number of salaries quoted 252 421 332
East of England median annual salary £47,500 £47,500 £45,275
Median salary % change year-on-year - +4.91% +0.61%
10th Percentile £30,000 £26,250 £27,500
90th Percentile £70,000 £70,000 £68,750
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 7,104 11,220 10,965
As % of all permanent IT jobs advertised in the East of England 89.04% 90.73% 90.29%
Number of salaries quoted 5,309 8,618 8,837
East of England median annual salary £47,500 £50,000 £45,000
Median salary % change year-on-year -5.00% +11.11% -
10th Percentile £27,500 £27,500 £26,750
90th Percentile £72,500 £71,250 £67,500
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

CRM
Job Vacancy Trend in the East of England

Job postings citing CRM as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for CRM in the East of England

CRM
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the East of England.

Salary trend for CRM in the East of England

CRM
Salary Histogram in the East of England

The salary distribution of IT jobs citing CRM in the East of England over the 6 months to 23 May 2019.

Salary histogram for CRM in the East of England

CRM
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the East of England region over the 6 months to 23 May 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -4 99 £45,000 +5.88% 5
Hertfordshire -12 90 £52,500 +5.00% 15
Bedfordshire +1 69 £65,000 -7.14% 4
Essex +30 21 £35,000 -22.22% 7
Suffolk +5 14 £40,000 - 2
Norfolk +14 5 £30,000 -29.41% 2
CRM
England

For the 6 months to 23 May 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for CRM.

1 130 (43.62%) Dynamics CRM
2 127 (42.62%) Microsoft
3 106 (35.57%) SQL
4 99 (33.22%) SQL Server
5 88 (29.53%) Finance
6 85 (28.52%) Dynamics 365
7 70 (23.49%) Analytical Skills
8 58 (19.46%) Salesforce.com
9 57 (19.13%) Agile Software Development
10 54 (18.12%) SQL Server Integration Services
10 54 (18.12%) SharePoint
11 51 (17.11%) Business Intelligence
11 51 (17.11%) Visual Studio
12 50 (16.78%) JavaScript
13 46 (15.44%) .NET
14 45 (15.10%) Problem-Solving
15 43 (14.43%) Power Platform
15 43 (14.43%) Power BI
16 42 (14.09%) Microsoft Azure
17 39 (13.09%) PowerShell
17 39 (13.09%) Marketing
17 39 (13.09%) Life Science
18 37 (12.42%) Degree
18 37 (12.42%) Document Management
18 37 (12.42%) HTML
19 36 (12.08%) ERP
19 36 (12.08%) ETL
19 36 (12.08%) IT Strategy
20 35 (11.74%) SQL Server Reporting Services
21 34 (11.41%) Management Information System

CRM
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (18.12%) SharePoint
2 7 (2.35%) BizTalk Server
3 4 (1.34%) WordPress
4 3 (1.01%) Confluence
5 2 (0.67%) ArcGIS
5 2 (0.67%) ArcSDE
5 2 (0.67%) Drupal
5 2 (0.67%) GeoServer
6 1 (0.34%) Apache Spark
Applications
1 19 (6.38%) Microsoft Excel
2 17 (5.70%) Microsoft PowerPoint
3 13 (4.36%) Microsoft Office
4 3 (1.01%) MS Visio
5 2 (0.67%) Microsoft Project
Business Applications
1 130 (43.62%) Dynamics CRM
2 23 (7.72%) Salesforce.com CRM
3 4 (1.34%) Odoo
3 4 (1.34%) Unit4 Business World
4 3 (1.01%) Oracle Applications
4 3 (1.01%) SAP Hybris
5 2 (0.67%) CiviCRM
5 2 (0.67%) Dynamics NAV
5 2 (0.67%) Raiser's Edge
5 2 (0.67%) SAP CRM
5 2 (0.67%) SAP ERP
5 2 (0.67%) SAP EWM
5 2 (0.67%) SAP PP
6 1 (0.34%) Dynamics AX
6 1 (0.34%) Infor M3
6 1 (0.34%) JDE OneWorld
6 1 (0.34%) Movex
6 1 (0.34%) NetSuite
6 1 (0.34%) SAP HR
6 1 (0.34%) Shopify
Cloud Services
1 85 (28.52%) Dynamics 365
2 43 (14.43%) Power Platform
3 42 (14.09%) Microsoft Azure
4 34 (11.41%) Amazon AWS
5 21 (7.05%) SaaS
6 9 (3.02%) Office 365
7 8 (2.68%) OneDrive
8 7 (2.35%) PowerApps
9 6 (2.01%) IaaS
9 6 (2.01%) PaaS
10 2 (0.67%) Oracle CX
11 1 (0.34%) Amazon EMR
11 1 (0.34%) Amazon Kinesis
11 1 (0.34%) Amazon S3
11 1 (0.34%) Azure Stack
11 1 (0.34%) Cloud Computing
11 1 (0.34%) Google Cloud Platform
Communications & Networking
1 6 (2.01%) TCP/IP
2 5 (1.68%) VPN
3 4 (1.34%) Firewall
3 4 (1.34%) Internet
3 4 (1.34%) LAN
3 4 (1.34%) WAN
4 3 (1.01%) Skype
4 3 (1.01%) SMS
5 2 (0.67%) BGP
5 2 (0.67%) Intranet
6 1 (0.34%) ATM
6 1 (0.34%) DHCP
6 1 (0.34%) DNS
6 1 (0.34%) NetScaler
Database & Business Intelligence
1 99 (33.22%) SQL Server
2 54 (18.12%) SQL Server Integration Services
3 43 (14.43%) Power BI
4 35 (11.74%) SQL Server Reporting Services
5 33 (11.07%) SSDT
6 9 (3.02%) PostgreSQL
7 6 (2.01%) MySQL
8 5 (1.68%) Data Lake
8 5 (1.68%) Data Warehouse
8 5 (1.68%) Oracle Reports
8 5 (1.68%) SQL Server 2008
9 4 (1.34%) Relational Database
10 3 (1.01%) Big Data
10 3 (1.01%) GIS
10 3 (1.01%) Hadoop
10 3 (1.01%) MS Access
10 3 (1.01%) QlikView
11 2 (0.67%) MongoDB
11 2 (0.67%) SAP HANA
11 2 (0.67%) SQL Server 2012
Development Applications
1 51 (17.11%) Visual Studio
2 15 (5.03%) Git (software)
3 10 (3.36%) Selenium
4 7 (2.35%) Team Foundation Server
5 5 (1.68%) JIRA
6 4 (1.34%) NUnit
7 2 (0.67%) Octopus Deploy
8 1 (0.34%) QUnit
8 1 (0.34%) TestRail
8 1 (0.34%) Visual Studio Team System
8 1 (0.34%) Zephyr
General
1 88 (29.53%) Finance
2 39 (13.09%) Marketing
3 8 (2.68%) Telecoms
4 7 (2.35%) Manufacturing
4 7 (2.35%) Retail
5 5 (1.68%) Legal
6 4 (1.34%) Back Office
7 1 (0.34%) Automotive
7 1 (0.34%) Billing
Job Titles
1 92 (30.87%) Analyst
2 76 (25.50%) Developer
3 38 (12.75%) CRM Developer
4 27 (9.06%) Business Analyst
5 26 (8.72%) Business Intelligence Analyst
5 26 (8.72%) Support Analyst
6 22 (7.38%) CRM Specialist
6 22 (7.38%) Dynamics CRM Specialist
7 20 (6.71%) Architect
7 20 (6.71%) C# Developer
8 19 (6.38%) .NET Developer
9 18 (6.04%) C# .NET Developer
9 18 (6.04%) Consultant
10 16 (5.37%) Dynamics CRM Developer
10 16 (5.37%) Solutions Architect
11 15 (5.03%) CRM Consultant
12 14 (4.70%) Applications Support
13 12 (4.03%) Applications Support Analyst
13 12 (4.03%) Software Developer
14 11 (3.69%) C# Software Developer
Libraries, Frameworks & Software Standards
1 46 (15.44%) .NET
2 37 (12.42%) HTML
3 31 (10.40%) Web Services
4 19 (6.38%) ASP.NET
4 19 (6.38%) CSS
4 19 (6.38%) XML
5 11 (3.69%) ASP.NET MVC
6 9 (3.02%) Velocity
7 8 (2.68%) AngularJS
8 7 (2.35%) jQuery
9 6 (2.01%) REST
9 6 (2.01%) Silverlight
10 5 (1.68%) EDI
10 5 (1.68%) HTML5
10 5 (1.68%) JSON
10 5 (1.68%) React
10 5 (1.68%) Twitter Bootstrap
11 4 (1.34%) WCF
12 3 (1.01%) SOAP
12 3 (1.01%) WPF
Miscellaneous
1 70 (23.49%) Analytical Skills
2 39 (13.09%) Life Science
3 34 (11.41%) Management Information System
4 23 (7.72%) User Experience
5 14 (4.70%) Data Structures
6 8 (2.68%) Fibre Optics
7 6 (2.01%) EPoS
7 6 (2.01%) Virtual Team
8 5 (1.68%) Driving Licence
8 5 (1.68%) Self-Motivation
9 4 (1.34%) iPhone
10 3 (1.01%) Client/Server
10 3 (1.01%) Enterprise Software
10 3 (1.01%) FMCG
10 3 (1.01%) Social Media
11 2 (0.67%) Greenfield Project
11 2 (0.67%) Private Cloud
11 2 (0.67%) Public Cloud
12 1 (0.34%) LIMS
12 1 (0.34%) Mobile App
Operating Systems
1 24 (8.05%) Linux
2 17 (5.70%) Windows
3 14 (4.70%) Red Hat Enterprise Linux
4 7 (2.35%) Android
5 6 (2.01%) Windows Server
6 4 (1.34%) Windows Phone
6 4 (1.34%) Windows Vista
6 4 (1.34%) Windows XP
7 3 (1.01%) Ubuntu
8 1 (0.34%) Mac OS
8 1 (0.34%) Unix
Processes & Methodologies
1 57 (19.13%) Agile Software Development
2 51 (17.11%) Business Intelligence
3 45 (15.10%) Problem-Solving
4 37 (12.42%) Document Management
5 36 (12.08%) ERP
5 36 (12.08%) ETL
5 36 (12.08%) IT Strategy
6 27 (9.06%) Test Automation
7 24 (8.05%) Migration
8 23 (7.72%) E-Commerce
8 23 (7.72%) Service Delivery
9 22 (7.38%) Scrum
10 19 (6.38%) Project Management
10 19 (6.38%) Waterfall
11 18 (6.04%) Customer Requirements
12 16 (5.37%) UML
13 15 (5.03%) SDLC
14 13 (4.36%) Computer Science
14 13 (4.36%) MVC
14 13 (4.36%) Process Improvement
Programming Languages
1 106 (35.57%) SQL
2 50 (16.78%) JavaScript
3 39 (13.09%) PowerShell
4 29 (9.73%) C#
5 22 (7.38%) Java
6 14 (4.70%) PHP
7 9 (3.02%) Python
8 5 (1.68%) T-SQL
9 4 (1.34%) XAML
10 3 (1.01%) VB
10 3 (1.01%) VB.NET
11 2 (0.67%) ABAP
11 2 (0.67%) TypeScript
12 1 (0.34%) PL/SQL
Qualifications
1 37 (12.42%) Degree
2 13 (4.36%) Computer Science Degree
2 13 (4.36%) ISEB
3 8 (2.68%) PRINCE2 Practitioner
4 5 (1.68%) PRINCE2 Certification
5 3 (1.01%) ISTQB
5 3 (1.01%) Numerate Degree
6 2 (0.67%) Master's Degree
7 1 (0.34%) CCA
7 1 (0.34%) CCNA
7 1 (0.34%) Cisco Certification
7 1 (0.34%) Citrix Certification
7 1 (0.34%) DBS Check
7 1 (0.34%) MCP
7 1 (0.34%) RHCE
7 1 (0.34%) SC Cleared
7 1 (0.34%) Security Cleared
7 1 (0.34%) TOGAF Certification
Quality Assurance & Compliance
1 7 (2.35%) SLA
2 4 (1.34%) PCI DSS
2 4 (1.34%) PMO
3 3 (1.01%) Cyber Essentials
3 3 (1.01%) Data Quality
3 3 (1.01%) GDPR
3 3 (1.01%) ISO/IEC 27001
4 2 (0.67%) QA
5 1 (0.34%) ISO/IEC 20000
5 1 (0.34%) PA-DSS
System Software
1 14 (4.70%) Docker
2 7 (2.35%) Active Directory
3 2 (0.67%) Hyper-V
4 1 (0.34%) Apache Flume
4 1 (0.34%) HDFS
4 1 (0.34%) Microsoft App-V
4 1 (0.34%) VMware Infrastructure
4 1 (0.34%) XenApp
4 1 (0.34%) XenDesktop
Systems Management
1 2 (0.67%) HP Quality Center
2 1 (0.34%) Microsoft Data Protection Manager
2 1 (0.34%) Oozie
2 1 (0.34%) SCCM
2 1 (0.34%) SCOM
2 1 (0.34%) SCOrch
Vendors
1 127 (42.62%) Microsoft
2 58 (19.46%) Salesforce.com
3 19 (6.38%) SAP
4 14 (4.70%) Red Hat
5 13 (4.36%) IBM
5 13 (4.36%) Oracle
6 11 (3.69%) Tableau
7 6 (2.01%) VMware
8 5 (1.68%) Veeam
9 4 (1.34%) Adobe
10 3 (1.01%) hybris
11 2 (0.67%) Citrix
11 2 (0.67%) ESRI
11 2 (0.67%) JD Edwards
11 2 (0.67%) SonicWALL
12 1 (0.34%) Atlassian
12 1 (0.34%) Cisco
12 1 (0.34%) Epicor
12 1 (0.34%) NetApp
12 1 (0.34%) Sage