Period
to 11 December 2018

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 11 December 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > East of England
6 months to
11 Dec 2018
Same period 2017 Same period 2016
Rank 74 107 76
Rank change year-on-year +33 -31 +18
Permanent jobs citing CRM 366 358 452
As % of all permanent IT jobs advertised in the East of England 3.69% 2.95% 3.50%
As % of the Processes & Methodologies category 4.09% 3.25% 3.85%
Number of salaries quoted 289 288 385
East of England median annual salary £52,500 £43,500 £45,000
Median salary % change year-on-year +20.69% -3.33% +2.27%
10th Percentile £24,250 £25,000 £27,700
90th Percentile £71,250 £67,500 £72,500
England median annual salary £48,000 £47,500 £47,500
% change year-on-year +1.05% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 8,947 11,027 11,732
As % of all permanent IT jobs advertised in the East of England 90.21% 90.74% 90.74%
Number of salaries quoted 6,670 8,949 9,636
East of England median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £26,750 £27,500 £26,750
90th Percentile £73,750 £70,000 £70,000
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

CRM
Job Vacancy Trend in the East of England

Job postings citing CRM as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for CRM in the East of England

CRM
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the East of England.

Salary trend for CRM in the East of England

CRM
Salary Histogram in the East of England

The salary distribution of IT jobs citing CRM in the East of England over the 6 months to 11 December 2018.

Salary histogram for CRM in the East of England

CRM
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the East of England region over the 6 months to 11 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -3 122 £45,000 -5.26% 20
Cambridgeshire +90 112 £45,000 +12.50% 17
Bedfordshire +13 80 £58,000 +16.00% 8
Essex -2 29 £32,500 -7.14% 8
Suffolk -28 16 £40,000 - 4
Norfolk +17 7 £30,000 -14.29% 6
CRM
England

For the 6 months to 11 December 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for CRM.

1 138 (37.70%) Microsoft
2 121 (33.06%) Agile Software Development
3 116 (31.69%) Dynamics CRM
4 106 (28.96%) SQL
5 99 (27.05%) .NET
6 98 (26.78%) SQL Server
7 87 (23.77%) Project Management
8 77 (21.04%) Linux
9 70 (19.13%) Finance
10 69 (18.85%) Salesforce.com
11 66 (18.03%) Amazon AWS
12 64 (17.49%) Microsoft Azure
12 64 (17.49%) Degree
13 61 (16.67%) ERP
14 59 (16.12%) C#
15 55 (15.03%) Marketing
16 54 (14.75%) Analytics
17 53 (14.48%) Windows
18 47 (12.84%) JavaScript
19 45 (12.30%) Problem-Solving
20 44 (12.02%) SaaS
21 43 (11.75%) E-Commerce
22 42 (11.48%) Dynamics 365
23 41 (11.20%) HTML
23 41 (11.20%) Service Delivery
24 40 (10.93%) SharePoint
24 40 (10.93%) Active Directory
25 37 (10.11%) Git (software)
26 36 (9.84%) Big Data
26 36 (9.84%) User Experience

CRM
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (10.93%) SharePoint
2 8 (2.19%) MS Exchange
3 4 (1.09%) Exchange Server 2003
3 4 (1.09%) Skype for Business
4 2 (0.55%) Drupal
5 1 (0.27%) Adobe Experience Manager
5 1 (0.27%) Apache
5 1 (0.27%) BizTalk Server
5 1 (0.27%) CMS
5 1 (0.27%) IIS
5 1 (0.27%) Tomcat
Applications
1 27 (7.38%) Microsoft Office
2 26 (7.10%) Microsoft Excel
3 23 (6.28%) Microsoft Project
4 14 (3.83%) Microsoft PowerPoint
5 7 (1.91%) MS Visio
6 4 (1.09%) Spreadsheet
Business Applications
1 116 (31.69%) Dynamics CRM
2 22 (6.01%) Dynamics NAV
3 13 (3.55%) Dynamics AX
4 12 (3.28%) Salesforce.com CRM
5 9 (2.46%) Odoo
6 7 (1.91%) NetSuite
7 5 (1.37%) SAP CRM
7 5 (1.37%) SAP Hybris
8 3 (0.82%) Payment Gateway
8 3 (0.82%) Raiser's Edge
9 2 (0.55%) BPCS
9 2 (0.55%) Dynamics GP
9 2 (0.55%) Lawson
9 2 (0.55%) Sage 200
9 2 (0.55%) Sage 50
9 2 (0.55%) Sage CRM
9 2 (0.55%) SAP GRC
10 1 (0.27%) JDE OneWorld
10 1 (0.27%) Oracle Applications
10 1 (0.27%) SAP ERP
Cloud Services
1 66 (18.03%) Amazon AWS
2 64 (17.49%) Microsoft Azure
3 44 (12.02%) SaaS
4 42 (11.48%) Dynamics 365
5 10 (2.73%) Office 365
6 7 (1.91%) IaaS
6 7 (1.91%) PaaS
7 6 (1.64%) Google Analytics
7 6 (1.64%) Google Tag Manager
7 6 (1.64%) Oracle CX
8 5 (1.37%) AdWords
9 4 (1.09%) Mimecast
10 1 (0.27%) Adobe Analytics
10 1 (0.27%) Azure Data Factory
10 1 (0.27%) Boomi
10 1 (0.27%) Cloud Computing
10 1 (0.27%) OneDrive
10 1 (0.27%) Salesforce Sales Cloud
Communications & Networking
1 35 (9.56%) Firewall
2 27 (7.38%) LAN
2 27 (7.38%) TCP/IP
3 25 (6.83%) WAN
4 24 (6.56%) VPN
5 15 (4.10%) BGP
6 13 (3.55%) DNS
7 11 (3.01%) VLAN
8 9 (2.46%) DMZ
9 6 (1.64%) VoIP
10 5 (1.37%) Wireless
11 4 (1.09%) DHCP
12 3 (0.82%) Cisco ASA
12 3 (0.82%) SNMP
13 1 (0.27%) Intranet
13 1 (0.27%) SMS
Database & Business Intelligence
1 98 (26.78%) SQL Server
2 36 (9.84%) Big Data
3 15 (4.10%) PostgreSQL
4 11 (3.01%) Data Warehouse
4 11 (3.01%) Power BI
5 8 (2.19%) Hadoop
5 8 (2.19%) SQL Server Integration Services
6 7 (1.91%) Data Lake
7 6 (1.64%) MySQL
7 6 (1.64%) SQL Server Reporting Services
8 5 (1.37%) GIS
9 3 (0.82%) Relational Database
10 2 (0.55%) Azure SQL Database
10 2 (0.55%) Oracle Reports
10 2 (0.55%) SAP HANA
10 2 (0.55%) SSDT
11 1 (0.27%) Data Mining
11 1 (0.27%) OLAP
11 1 (0.27%) QlikView
11 1 (0.27%) SQL Server 2008
Development Applications
1 37 (10.11%) Git (software)
2 27 (7.38%) JIRA
3 14 (3.83%) Team Foundation Server
4 12 (3.28%) Selenium
5 10 (2.73%) Visual Studio
6 4 (1.09%) Ant
7 3 (0.82%) Bitbucket
8 1 (0.27%) QUnit
General
1 70 (19.13%) Finance
2 55 (15.03%) Marketing
3 28 (7.65%) Telecoms
4 16 (4.37%) Retail
5 15 (4.10%) Back Office
6 14 (3.83%) Manufacturing
7 10 (2.73%) Advertising
8 5 (1.37%) Legal
9 2 (0.55%) Electronics
9 2 (0.55%) French Language
10 1 (0.27%) German Language
10 1 (0.27%) Italian Language
10 1 (0.27%) Publishing
10 1 (0.27%) Spanish Language
Job Titles
1 90 (24.59%) Developer
2 63 (17.21%) Analyst
3 39 (10.66%) .NET Developer
3 39 (10.66%) Project Manager
4 30 (8.20%) Big Data Manager
4 30 (8.20%) Technical Manager
5 28 (7.65%) C# .NET Developer
5 28 (7.65%) C# Developer
6 24 (6.56%) .NET Software Developer
6 24 (6.56%) Software Developer
7 23 (6.28%) AWS DevOps
7 23 (6.28%) Business Analyst
7 23 (6.28%) C# Software Developer
7 23 (6.28%) DevOps Manager
7 23 (6.28%) Release Manager
8 21 (5.74%) Full Stack Developer
9 20 (5.46%) Support Analyst
10 18 (4.92%) IT Manager
11 16 (4.37%) Consultant
11 16 (4.37%) CRM Developer
Libraries, Frameworks & Software Standards
1 99 (27.05%) .NET
2 41 (11.20%) HTML
3 21 (5.74%) ASP.NET
3 21 (5.74%) Velocity
4 14 (3.83%) CSS
5 13 (3.55%) jQuery
5 13 (3.55%) JSON
5 13 (3.55%) WPF
6 11 (3.01%) XML
7 9 (2.46%) Apache Flex
8 8 (2.19%) Django
8 8 (2.19%) Flask
8 8 (2.19%) Twisted
9 7 (1.91%) Web Services
10 6 (1.64%) EDI
11 5 (1.37%) Silverlight
11 5 (1.37%) WCF
12 4 (1.09%) REST
13 3 (0.82%) BAPI
13 3 (0.82%) HTML5
Miscellaneous
1 36 (9.84%) User Experience
2 33 (9.02%) Mobile App
3 31 (8.47%) Analytical Skills
4 23 (6.28%) Management Information System
5 17 (4.64%) Driving Licence
6 16 (4.37%) Greenfield Project
7 10 (2.73%) Data Structures
7 10 (2.73%) Self-Motivation
8 7 (1.91%) EPoS
9 6 (1.64%) Client/Server
9 6 (1.64%) Life Science
10 5 (1.37%) NHS
11 4 (1.09%) Data Centre
12 3 (0.82%) Biotechnology
12 3 (0.82%) e-Health
12 3 (0.82%) LIMS
12 3 (0.82%) Social Media
12 3 (0.82%) Virtual Team
13 2 (0.55%) iPad
13 2 (0.55%) iPhone
Operating Systems
1 77 (21.04%) Linux
2 53 (14.48%) Windows
3 33 (9.02%) Windows Server
4 16 (4.37%) Windows Server 2012
5 11 (3.01%) Windows 7
6 10 (2.73%) Ubuntu
7 8 (2.19%) Android
8 7 (1.91%) Red Hat Enterprise Linux
8 7 (1.91%) Windows 10
9 4 (1.09%) Windows Server 2008
9 4 (1.09%) Windows Vista
9 4 (1.09%) Windows XP
10 3 (0.82%) Unix
11 2 (0.55%) CentOS
11 2 (0.55%) Mac OS
11 2 (0.55%) Mac OS X
Processes & Methodologies
1 121 (33.06%) Agile Software Development
2 87 (23.77%) Project Management
3 61 (16.67%) ERP
4 54 (14.75%) Analytics
5 45 (12.30%) Problem-Solving
6 43 (11.75%) E-Commerce
7 41 (11.20%) Service Delivery
8 36 (9.84%) ITIL
8 36 (9.84%) Scrum
9 34 (9.29%) Change Management
9 34 (9.29%) Computer Science
10 32 (8.74%) Logistics
11 30 (8.20%) DevOps
12 29 (7.92%) PRINCE2
13 28 (7.65%) Business Intelligence
14 25 (6.83%) Business Analysis
14 25 (6.83%) Software Engineering
15 24 (6.56%) High Availability
15 24 (6.56%) Migration
15 24 (6.56%) TDD
Programming Languages
1 106 (28.96%) SQL
2 59 (16.12%) C#
3 47 (12.84%) JavaScript
4 28 (7.65%) PHP
5 17 (4.64%) Python
6 15 (4.10%) Java
7 13 (3.55%) VB
8 12 (3.28%) PowerShell
9 10 (2.73%) T-SQL
10 8 (2.19%) C++
10 8 (2.19%) Pascal
10 8 (2.19%) VBScript
11 5 (1.37%) C
11 5 (1.37%) VB.NET
12 3 (0.82%) ABAP
12 3 (0.82%) PL/SQL
Qualifications
1 64 (17.49%) Degree
2 35 (9.56%) Computer Science Degree
3 11 (3.01%) ISEB
4 6 (1.64%) PRINCE2 Practitioner
4 6 (1.64%) SC Cleared
4 6 (1.64%) Security Cleared
5 5 (1.37%) Cisco Certification
5 5 (1.37%) ISTQB
5 5 (1.37%) Microsoft Certification
6 4 (1.09%) ITIL Certification
7 3 (0.82%) CCNA
7 3 (0.82%) CCNP
7 3 (0.82%) Numerate Degree
8 2 (0.55%) MCP
8 2 (0.55%) PRINCE2 Certification
9 1 (0.27%) DBS Check
9 1 (0.27%) Master's Degree
9 1 (0.27%) Postgraduate
Quality Assurance & Compliance
1 19 (5.19%) QA
2 16 (4.37%) SLA
3 11 (3.01%) PMO
4 8 (2.19%) GDPR
5 3 (0.82%) BS7799
5 3 (0.82%) Data Quality
System Software
1 40 (10.93%) Active Directory
2 7 (1.91%) Docker
3 4 (1.09%) VMware Infrastructure
4 2 (0.55%) Virtual Machines
5 1 (0.27%) Hyper-V
5 1 (0.27%) XenApp
5 1 (0.27%) XenDesktop
Systems Management
1 5 (1.37%) Backup Exec
2 3 (0.82%) AppManager
2 3 (0.82%) CA Spectrum
2 3 (0.82%) Netcool
Vendors
1 138 (37.70%) Microsoft
2 69 (18.85%) Salesforce.com
3 32 (8.74%) VMware
4 24 (6.56%) Veeam
5 20 (5.46%) SAP
6 16 (4.37%) IBM
6 16 (4.37%) Oracle
7 8 (2.19%) Cisco
7 8 (2.19%) Cloudera
8 7 (1.91%) Mitel
8 7 (1.91%) Red Hat
9 6 (1.64%) Google
9 6 (1.64%) JD Edwards
9 6 (1.64%) SonicWALL
10 5 (1.37%) hybris
10 5 (1.37%) Symantec
11 4 (1.09%) Sage
12 3 (0.82%) CheckPoint
12 3 (0.82%) Micro Focus
12 3 (0.82%) NetIQ