CRM Job Trends in the East of England

Customer Relationship Management (CRM)
England > East of England

The table below provides summary statistics and salary benchmarking for jobs advertised in the East of England requiring CRM skills. It covers permanent job vacancies from the 6 months leading up to 13 August 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Aug 2026
Same period 2025 Same period 2024
Rank 54 82 53
Rank change year-on-year +28 -29 +54
Permanent jobs citing CRM 190 112 161
As % of all permanent jobs in the East of England 2.62% 3.25% 3.43%
As % of the Processes & Methodologies category 3.71% 3.70% 4.61%
Number of salaries quoted 124 64 108
10th Percentile £25,750 £25,900 £29,713
25th Percentile £33,250 £26,500 £33,250
Median annual salary (50th Percentile) £43,750 £36,250 £49,500
Median % change year-on-year +20.69% -26.77% -13.91%
75th Percentile £67,500 £53,125 £60,000
90th Percentile £117,500 £77,425 £93,750
England median annual salary £45,000 £47,500 £55,000
% change year-on-year -5.26% -13.64% -4.35%

All Process & Methodology Skills
East of England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 5,118 3,030 3,490
As % of all permanent jobs advertised in the East of England 70.53% 87.90% 74.26%
Number of salaries quoted 3,651 1,618 2,243
10th Percentile £30,000 £26,500 £27,117
25th Percentile £36,250 £32,500 £36,250
Median annual salary (50th Percentile) £52,500 £46,750 £50,000
Median % change year-on-year +12.30% -6.50% -9.09%
75th Percentile £70,000 £62,500 £67,500
90th Percentile £90,000 £75,000 £81,850
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -12.00%

CRM
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings citing CRM relative to all permanent IT jobs advertised in the East of England.

CRM job vacancy trend in the East of England

CRM
Salary Trend in the East of England

Salary distribution trend for jobs in the East of England citing CRM.

Salary distribution trend for jobs in the East of England citing CRM

CRM
Salary Histogram in the East of England

Salary distribution for jobs citing CRM in the East of England over the 6 months to 13 August 2026.

Salary histogram for CRM in the East of England

CRM
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the East of England region over the 6 months to 13 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +18 66 £51,250 -2.38% 33
Cambridgeshire -8 38 £52,500 +31.25% 21
Essex -19 38 £36,250 +11.54% 20
Bedfordshire +1 18 £37,500 - 9
Suffolk +14 15 £47,500 +31.03% 6
Norfolk -19 14 £37,500 +1.35% 9
CRM
England

CRM
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (3.68%) Microsoft Exchange
2 6 (3.16%) CMS
3 4 (2.11%) SharePoint
4 1 (0.53%) Headless CMS
4 1 (0.53%) WordPress
Applications
1 16 (8.42%) Microsoft Office
2 13 (6.84%) Microsoft Excel
3 5 (2.63%) Microsoft PowerPoint
4 3 (1.58%) Microsoft Project
4 3 (1.58%) Spreadsheet
5 1 (0.53%) Adobe Creative Suite
5 1 (0.53%) MS Visio
Business Applications
1 12 (6.32%) Dynamics CRM
2 4 (2.11%) Raiser’s Edge
3 2 (1.05%) Dynamics GP
3 2 (1.05%) Salesforce CRM
4 1 (0.53%) Shopify
Cloud Services
1 12 (6.32%) Microsoft 365
1 12 (6.32%) SaaS
2 9 (4.74%) Power Platform
3 7 (3.68%) Azure
4 6 (3.16%) Entra ID
4 6 (3.16%) Google Analytics
5 4 (2.11%) Dynamics 365
6 3 (1.58%) Mimecast
7 2 (1.05%) Azure DevOps
7 2 (1.05%) Azure Functions
7 2 (1.05%) Azure Service Bus
7 2 (1.05%) Power Automate
7 2 (1.05%) PowerApps
7 2 (1.05%) Serverless
8 1 (0.53%) Anthropic Claude
8 1 (0.53%) Canva
8 1 (0.53%) GitHub
8 1 (0.53%) GitHub Copilot
8 1 (0.53%) MailChimp
8 1 (0.53%) OneDrive
Communications & Networking
1 11 (5.79%) Wireless
2 5 (2.63%) SMS
3 4 (2.11%) IPv6
4 3 (1.58%) Firewall
4 3 (1.58%) NAS
4 3 (1.58%) Wi-Fi
5 2 (1.05%) Broadband
6 1 (0.53%) Intranet
6 1 (0.53%) Structured Cabling
6 1 (0.53%) VoIP
Database & Business Intelligence
1 8 (4.21%) Power BI
2 4 (2.11%) Data Lake
3 2 (1.05%) Data Warehouse
4 1 (0.53%) BigQuery
4 1 (0.53%) Looker
4 1 (0.53%) Relational Database
4 1 (0.53%) Tableau
Development Applications
1 25 (13.16%) JIRA
2 1 (0.53%) Bitbucket
2 1 (0.53%) Claude Code
General
1 66 (34.74%) Marketing
2 58 (30.53%) Social Skills
3 34 (17.89%) Organisational Skills
4 28 (14.74%) Presentation Skills
5 18 (9.47%) Finance
6 14 (7.37%) Analytical Skills
7 13 (6.84%) Manufacturing
8 10 (5.26%) Public Sector
9 9 (4.74%) Retail
10 7 (3.68%) Electronics
11 5 (2.63%) Legal
12 4 (2.11%) Telecoms
13 3 (1.58%) Inclusion and Diversity
13 3 (1.58%) Influencing Skills
14 2 (1.05%) Advertising
14 2 (1.05%) Banking
14 2 (1.05%) Billing
14 2 (1.05%) Games
14 2 (1.05%) Pharmaceutical
15 1 (0.53%) Local Government
Job Titles
1 35 (18.42%) Technical Engineer
2 32 (16.84%) Sales Executive
3 15 (7.89%) Business Manager
3 15 (7.89%) Business Sales Executive
3 15 (7.89%) New Business Sales Executive
3 15 (7.89%) Solutions Sales Executive
4 14 (7.37%) Sales Engineer
4 14 (7.37%) Technical Sales Engineer
5 10 (5.26%) Business Development Manager
5 10 (5.26%) Development Manager
5 10 (5.26%) IT Manager
5 10 (5.26%) Senior
6 9 (4.74%) Analyst
6 9 (4.74%) Business Development Executive
7 7 (3.68%) CRM Specialist
8 6 (3.16%) Account Manager
8 6 (3.16%) CRM Manager
9 4 (2.11%) Head of Technology
9 4 (2.11%) Marketing Manager
9 4 (2.11%) Project Manager
Libraries, Frameworks & Software Standards
1 1 (0.53%) Django
1 1 (0.53%) React
Miscellaneous
1 37 (19.47%) Self-Motivation
2 29 (15.26%) Onboarding
3 21 (11.05%) Renewable Energy
4 14 (7.37%) Social Media
5 8 (4.21%) Management Information System
6 7 (3.68%) Driving Licence
6 7 (3.68%) IoT
7 6 (3.16%) BBC
8 5 (2.63%) Enterprise Software
9 4 (2.11%) Smart City
10 3 (1.58%) Podcast
11 2 (1.05%) Clustering
11 2 (1.05%) Legacy Systems
11 2 (1.05%) Product Ownership
12 1 (0.53%) Analytical Mindset
12 1 (0.53%) Cloud Native
12 1 (0.53%) Hybrid Cloud
12 1 (0.53%) Marketing Technology
12 1 (0.53%) Web Conferencing
Operating Systems
1 5 (2.63%) Windows
2 3 (1.58%) Android
2 3 (1.58%) Mac OS
3 1 (0.53%) Linux
Processes & Methodologies
1 49 (25.79%) Business Development
2 41 (21.58%) B2B
3 39 (20.53%) Decision-Making
4 31 (16.32%) Logistics
5 27 (14.21%) Lead Generation
6 25 (13.16%) Actionable Insight
6 25 (13.16%) Problem-Solving
6 25 (13.16%) Service Delivery
7 24 (12.63%) Continuous Improvement
8 23 (12.11%) ITIL
9 22 (11.58%) ITSM
10 21 (11.05%) Service Management
10 21 (11.05%) SIAM
10 21 (11.05%) Workflow
11 19 (10.00%) Agile
11 19 (10.00%) B2B Sales
11 19 (10.00%) Commercial Awareness
11 19 (10.00%) Customer Experience
11 19 (10.00%) GTM Strategy
12 18 (9.47%) Stakeholder Management
Programming Languages
1 5 (2.63%) SQL
2 3 (1.58%) Python
3 2 (1.05%) C#
3 2 (1.05%) R
4 1 (0.53%) JavaScript
Qualifications
1 21 (11.05%) NVQ Level 3
2 14 (7.37%) Degree
3 2 (1.05%) Postgraduate
4 1 (0.53%) Azure Certification
4 1 (0.53%) ITIL Certification
4 1 (0.53%) Master's Degree
Quality Assurance & Compliance
1 10 (5.26%) GDPR
2 6 (3.16%) Accessibility
3 4 (2.11%) PERC
3 4 (2.11%) QA
4 3 (1.58%) Data Quality
5 2 (1.05%) Actionable Recommendations
5 2 (1.05%) SLA
6 1 (0.53%) Cyber Essentials
6 1 (0.53%) GRC
6 1 (0.53%) HIPAA
6 1 (0.53%) IFRS
6 1 (0.53%) ISO/IEC 27001
6 1 (0.53%) Sarbanes-Oxley
6 1 (0.53%) SOC 2
System Software
1 5 (2.63%) Active Directory
Systems Management
1 3 (1.58%) Microsoft Intune
2 1 (0.53%) EMC NetWorker
2 1 (0.53%) SCCM
Vendors
1 38 (20.00%) Salesforce
2 37 (19.47%) HubSpot
3 35 (18.42%) Microsoft
4 22 (11.58%) ServiceNow
5 19 (10.00%) BMC
6 6 (3.16%) Google
7 4 (2.11%) Adobe
7 4 (2.11%) dotdigital
7 4 (2.11%) Oracle
7 4 (2.11%) Pardot
7 4 (2.11%) Sage
7 4 (2.11%) Salesforce Marketing Cloud
7 4 (2.11%) SAP
8 3 (1.58%) IFS
8 3 (1.58%) Meraki
8 3 (1.58%) Sophos
8 3 (1.58%) Synology
8 3 (1.58%) Ubiquiti
9 2 (1.05%) Apple
9 2 (1.05%) SolarWinds