Period
to 23 July 2017

The median annual salary for an IT Support was £23,231 in advertised job vacancies in Norfolk during the 6 months to 23 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
East of England > Norfolk
6 months to
23 Jul 2017
Same period 2016 Same period 2015
Rank 48 45 52
Rank change year-on-year -3 +7 -8
Permanent jobs requiring an IT Support 14 14 17
As % of all permanent IT jobs advertised in Norfolk 3.09% 3.12% 3.33%
As % of the Job Titles category 3.21% 3.24% 3.38%
Number of salaries quoted 7 13 14
Norfolk median annual salary £23,231 £21,500 £22,500
Median salary % change year-on-year +8.05% -4.44% -5.76%
10th Percentile £18,500 £17,550 £17,725
90th Percentile £28,050 £32,350 £30,250
East of England median annual salary £26,000 £26,500 £24,000
% change year-on-year -1.89% +10.42% -5.88%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Norfolk. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Norfolk
Permanent job vacancies with a job title containing a recognized job role 436 432 503
As % of all permanent IT job vacancies advertised in Norfolk 96.25% 96.21% 98.43%
Number of salaries quoted 316 322 407
Norfolk median annual salary £37,500 £35,000 £35,000
Median salary % change year-on-year +7.14% - +7.69%
10th Percentile £25,000 £22,000 £22,000
90th Percentile £57,500 £60,000 £48,750
East of England median annual salary £45,000 £44,500 £42,500
% change year-on-year +1.12% +4.71% +6.05%

IT Support
Job Vacancy Trend in Norfolk

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Norfolk.

Job vacancy trend for IT Support in Norfolk

IT Support
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Norfolk.

Salary trend for IT Support in Norfolk

IT Support
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Norfolk region over the 6 months to 23 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -14 8 £20,500 +2.50%
Wells-next-the-Sea - 3 - -
IT Support
East of England

IT Support Skill Set
Top 30 Co-occurring IT Skills in Norfolk

For the 6 months to 23 July 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norfolk region featuring IT Support in the job title.

1 8 (57.14%) Windows
1 8 (57.14%) Active Directory
2 4 (28.57%) Apple iOS
2 4 (28.57%) Retail
2 4 (28.57%) Microsoft PowerPoint
2 4 (28.57%) Degree
2 4 (28.57%) Microsoft Excel
2 4 (28.57%) SLA
2 4 (28.57%) Microsoft
2 4 (28.57%) Project Management
2 4 (28.57%) Remote Desktop
3 3 (21.43%) Driving Licence
3 3 (21.43%) 3D Printing
3 3 (21.43%) Hardware Maintenance
3 3 (21.43%) CAD
3 3 (21.43%) Apple
3 3 (21.43%) Adobe
3 3 (21.43%) Microsoft Certification
3 3 (21.43%) A+ Certification
3 3 (21.43%) MCP
3 3 (21.43%) MCSA
3 3 (21.43%) MS Exchange
3 3 (21.43%) Photoshop
3 3 (21.43%) Network+ Certification
3 3 (21.43%) Adobe Premiere
3 3 (21.43%) Inkscape
4 2 (14.29%) XenApp
4 2 (14.29%) Citrix
5 1 (7.14%) Avaya
5 1 (7.14%) ERP

IT Support Skill Set
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (21.43%) MS Exchange
2 1 (7.14%) Exchange Server 2010
2 1 (7.14%) IIS
2 1 (7.14%) nginx
Applications
1 4 (28.57%) Microsoft Excel
1 4 (28.57%) Microsoft PowerPoint
2 3 (21.43%) Adobe Premiere
2 3 (21.43%) Inkscape
2 3 (21.43%) Photoshop
Business Applications
1 1 (7.14%) Dynamics NAV
Cloud Services
1 1 (7.14%) Google Drive
Communications & Networking
1 4 (28.57%) Remote Desktop
2 1 (7.14%) DHCP
2 1 (7.14%) DNS
Database & Business Intelligence
1 1 (7.14%) Relational Database
1 1 (7.14%) SQL Server
Development Applications
1 1 (7.14%) JIRA
General
1 4 (28.57%) Retail
2 1 (7.14%) Finance
Libraries, Frameworks & Software Standards
1 1 (7.14%) Web Services
Miscellaneous
1 3 (21.43%) 3D Printing
1 3 (21.43%) Driving Licence
2 1 (7.14%) EPoS
2 1 (7.14%) Smartphone
Operating Systems
1 8 (57.14%) Windows
2 4 (28.57%) Apple iOS
3 1 (7.14%) Android
3 1 (7.14%) Linux
3 1 (7.14%) Windows 10
3 1 (7.14%) Windows Server
Processes & Methodologies
1 4 (28.57%) Project Management
2 3 (21.43%) CAD
2 3 (21.43%) Hardware Maintenance
3 1 (7.14%) Business Intelligence
3 1 (7.14%) Continuous Improvement
3 1 (7.14%) ERP
3 1 (7.14%) ITIL
3 1 (7.14%) Line Management
3 1 (7.14%) Mathematics
3 1 (7.14%) Patch Management
3 1 (7.14%) Service Management
3 1 (7.14%) Time Management
Programming Languages
1 1 (7.14%) C
1 1 (7.14%) C#
1 1 (7.14%) JavaScript
Qualifications
1 4 (28.57%) Degree
2 3 (21.43%) A+ Certification
2 3 (21.43%) MCP
2 3 (21.43%) MCSA
2 3 (21.43%) Microsoft Certification
2 3 (21.43%) Network+ Certification
3 1 (7.14%) CTC Cleared
3 1 (7.14%) SC Cleared
3 1 (7.14%) Security Cleared
Quality Assurance & Compliance
1 4 (28.57%) SLA
System Software
1 8 (57.14%) Active Directory
2 2 (14.29%) XenApp
Systems Management
1 1 (7.14%) Backup Exec
1 1 (7.14%) Norton AntiVirus
Vendors
1 4 (28.57%) Microsoft
2 3 (21.43%) Adobe
2 3 (21.43%) Apple
3 2 (14.29%) Citrix
4 1 (7.14%) Avaya
4 1 (7.14%) Google
4 1 (7.14%) McAfee
4 1 (7.14%) Symantec