Support Engineer Jobs in Norfolk

Support Engineer
East of England > Norfolk

The median Support Engineer salary in Norfolk is £31,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 42 37 28
Rank change year-on-year -5 -9 -3
Permanent jobs requiring a Support Engineer 29 6 3
As % of all permanent jobs advertised in Norfolk 3.87% 2.31% 1.52%
As % of the Job Titles category 4.14% 3.17% 2.08%
Number of salaries quoted 26 6 3
10th Percentile - £19,875 -
25th Percentile £26,500 £21,000 £28,250
Median annual salary (50th Percentile) £31,000 £23,500 £31,500
Median % change year-on-year +31.91% -25.40% +13.51%
75th Percentile £39,563 £27,813 £34,750
90th Percentile £47,500 £28,750 -
East of England median annual salary £31,000 £32,500 £32,500
% change year-on-year -4.62% - -7.14%

All Permanent IT Job Vacancies
Norfolk

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Norfolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norfolk with a recognized job title 700 189 144
% of permanent jobs with a recognized job title 93.33% 72.69% 73.10%
Number of salaries quoted 476 95 87
10th Percentile £26,000 £24,000 £20,250
25th Percentile £29,000 £32,750 £26,500
Median annual salary (50th Percentile) £40,000 £41,000 £40,057
Median % change year-on-year -2.44% +2.35% +0.14%
75th Percentile £52,500 £55,000 £51,250
90th Percentile £58,125 £67,860 £62,500
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

Support Engineer
Job Vacancy Trend in Norfolk

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in Norfolk.

Job vacancy trend for Support Engineer in Norfolk

Support Engineer
Salary Trend in Norfolk

3-month moving average salary quoted in jobs citing Support Engineer in Norfolk.

Salary trend for Support Engineer in Norfolk

Support Engineer
Salary Histogram in Norfolk

Salary distribution for jobs citing Support Engineer in Norfolk over the 6 months to 26 April 2024.

Salary histogram for Support Engineer in Norfolk

Support Engineer
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Norfolk region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Norwich -10 13 £27,000 +14.89%
King's Lynn - 7 £45,000 -
Wymondham - 5 £33,000 -
Support Engineer
East of England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Norfolk

For the 6 months to 26 April 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Norfolk region featuring Support Engineer in the job title.

1 27 (93.10%) Windows
2 22 (75.86%) Microsoft 365
3 20 (68.97%) Microsoft
4 15 (51.72%) ITIL
4 15 (51.72%) Azure
5 13 (44.83%) Windows Server
5 13 (44.83%) Customer Service
5 13 (44.83%) Linux
5 13 (44.83%) Firewall
6 12 (41.38%) Microsoft Exchange
7 11 (37.93%) Hyper-V
8 10 (34.48%) Social Skills
9 9 (31.03%) SharePoint
9 9 (31.03%) Network+ Certification
10 8 (27.59%) Sophos
10 8 (27.59%) Project Planning
10 8 (27.59%) MySQL
10 8 (27.59%) SQL Server
10 8 (27.59%) CompTIA Security+
10 8 (27.59%) Project Delivery
10 8 (27.59%) Microsoft Intune
10 8 (27.59%) Mentoring
10 8 (27.59%) Entra ID
10 8 (27.59%) MariaDB
11 7 (24.14%) Active Directory
11 7 (24.14%) WatchGuard
11 7 (24.14%) VMware
12 5 (17.24%) Migration
12 5 (17.24%) Windows Server 2008
12 5 (17.24%) Exchange Server 2007

Support Engineer Skill Set
Co-occurring Skills and Capabilities in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (41.38%) Microsoft Exchange
2 9 (31.03%) SharePoint
3 5 (17.24%) Exchange Server 2007
3 5 (17.24%) Exchange Server 2010
3 5 (17.24%) Exchange Server 2013
Cloud Services
1 22 (75.86%) Microsoft 365
2 15 (51.72%) Azure
3 8 (27.59%) Entra ID
Communications & Networking
1 13 (44.83%) Firewall
2 5 (17.24%) DNS
3 3 (10.34%) Ethernet
4 2 (6.90%) VoIP
4 2 (6.90%) VPN
5 1 (3.45%) Wireless
Database & Business Intelligence
1 8 (27.59%) MariaDB
1 8 (27.59%) MySQL
1 8 (27.59%) SQL Server
General
1 10 (34.48%) Social Skills
2 4 (13.79%) Telecoms
Miscellaneous
1 5 (17.24%) Self-Motivation
Operating Systems
1 27 (93.10%) Windows
2 13 (44.83%) Linux
2 13 (44.83%) Windows Server
3 5 (17.24%) Windows 7
3 5 (17.24%) Windows 8
3 5 (17.24%) Windows Server 2008
3 5 (17.24%) Windows Server 2012
3 5 (17.24%) Windows Server 2016
4 3 (10.34%) Mac OS
Processes & Methodologies
1 15 (51.72%) ITIL
2 13 (44.83%) Customer Service
3 8 (27.59%) Mentoring
3 8 (27.59%) Project Delivery
3 8 (27.59%) Project Planning
4 5 (17.24%) Collaborative Working
4 5 (17.24%) Migration
5 4 (13.79%) Ticket Management
6 3 (10.34%) Line Management
6 3 (10.34%) Patch Management
7 2 (6.90%) Collaborative Culture
7 2 (6.90%) Problem-Solving
8 1 (3.45%) ITSM
8 1 (3.45%) Remote Monitoring and Management
Qualifications
1 9 (31.03%) Network+ Certification
2 8 (27.59%) CompTIA Security+
3 1 (3.45%) CCNA
3 1 (3.45%) CCNP
3 1 (3.45%) Cisco Certification
3 1 (3.45%) MCP
Quality Assurance & Compliance
1 3 (10.34%) SLA
System Software
1 11 (37.93%) Hyper-V
2 7 (24.14%) Active Directory
3 2 (6.90%) VMware Infrastructure
Systems Management
1 8 (27.59%) Microsoft Intune
Vendors
1 20 (68.97%) Microsoft
2 8 (27.59%) Sophos
3 7 (24.14%) VMware
3 7 (24.14%) WatchGuard