Period
to 16 December 2017

The median annual salary for a Support Engineer was £35,000 in advertised job vacancies in Norfolk during the 6 months to 16 December 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
East of England > Norfolk
6 months to
16 Dec 2017
Same period 2016 Same period 2015
Rank 43 57 40
Rank change year-on-year +14 -17 +21
Permanent jobs requiring a Support Engineer 14 16 14
As % of all permanent IT jobs advertised in Norfolk 3.32% 2.75% 3.51%
As % of the Job Titles category 3.51% 2.81% 3.61%
Number of salaries quoted 13 16 10
Norfolk median annual salary £35,000 £25,750 £35,000
Median salary % change year-on-year +35.92% -26.43% +45.83%
10th Percentile £27,250 £17,500 £23,275
90th Percentile £37,500 £32,000 £38,375
East of England median annual salary £27,750 £30,000 £30,000
% change year-on-year -7.50% - -4.76%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Norfolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Norfolk
Permanent vacancies in Norfolk with a recognized job title 399 570 388
% of permanent IT jobs with a recognized job title 94.55% 98.11% 97.24%
Number of salaries quoted 313 467 316
Norfolk median annual salary £39,000 £39,000 £32,500
Median salary % change year-on-year - +20.00% -7.14%
10th Percentile £25,000 £26,000 £20,875
90th Percentile £69,500 £56,400 £47,750
East of England median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Support Engineer
Job Vacancy Trend in Norfolk

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Norfolk.

Job vacancy trend for Support Engineer in Norfolk

Support Engineer
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Norfolk.

Salary trend for Support Engineer in Norfolk

Support Engineer
Salary Histogram in Norfolk

The salary distribution of IT jobs citing Support Engineer in Norfolk over the 6 months to 16 December 2017.

Salary histogram for Support Engineer in Norfolk

Support Engineer
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Norfolk region over the 6 months to 16 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +17 10 £36,500 +82.50%
Great Yarmouth -2 3 £35,000 +9.38%
Support Engineer
East of England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Norfolk

For the 6 months to 16 December 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norfolk region featuring Support Engineer in the job title.

1 10 (71.43%) Cisco
2 9 (64.29%) CCNA
2 9 (64.29%) Cisco Certification
2 9 (64.29%) Microsoft Certification
2 9 (64.29%) Windows
3 8 (57.14%) ITIL
3 8 (57.14%) Microsoft
3 8 (57.14%) Windows Server
4 7 (50.00%) Change Management
4 7 (50.00%) Data Security
4 7 (50.00%) Management Information System
4 7 (50.00%) Citrix
4 7 (50.00%) MCITP
4 7 (50.00%) ISO/IEC 27001
4 7 (50.00%) Data Protection
4 7 (50.00%) XenDesktop
4 7 (50.00%) Capacity Planning
4 7 (50.00%) Trend Analysis
4 7 (50.00%) Performance Analysis
4 7 (50.00%) PRINCE2
4 7 (50.00%) SQL
4 7 (50.00%) MCSE
4 7 (50.00%) SharePoint
5 6 (42.86%) VMware Infrastructure
5 6 (42.86%) VMware
6 5 (35.71%) Firewall
7 4 (28.57%) SQL Server
7 4 (28.57%) Microsoft Office
7 4 (28.57%) Active Directory
7 4 (28.57%) Juniper

Support Engineer Skill Set
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (50.00%) SharePoint
Applications
1 4 (28.57%) Microsoft Office
Cloud Services
1 4 (28.57%) Office 365
Communications & Networking
1 5 (35.71%) Firewall
2 3 (21.43%) DNS
2 3 (21.43%) FTP
2 3 (21.43%) LAN
2 3 (21.43%) Network Security
2 3 (21.43%) SAN
2 3 (21.43%) SMTP
2 3 (21.43%) TCP/IP
2 3 (21.43%) VoIP
2 3 (21.43%) VPN
3 2 (14.29%) IP Telephony
3 2 (14.29%) WAN
4 1 (7.14%) HTTP
4 1 (7.14%) HTTPS
4 1 (7.14%) Internet
Database & Business Intelligence
1 4 (28.57%) SQL Server
Miscellaneous
1 7 (50.00%) Management Information System
2 1 (7.14%) Distributed Denial-of-Service
2 1 (7.14%) Driving Licence
Operating Systems
1 9 (64.29%) Windows
2 8 (57.14%) Windows Server
3 3 (21.43%) Linux
4 2 (14.29%) Windows Server 2012
Processes & Methodologies
1 8 (57.14%) ITIL
2 7 (50.00%) Capacity Planning
2 7 (50.00%) Change Management
2 7 (50.00%) Data Protection
2 7 (50.00%) Data Security
2 7 (50.00%) Performance Analysis
2 7 (50.00%) PRINCE2
2 7 (50.00%) Trend Analysis
3 3 (21.43%) Network Management
4 2 (14.29%) Continuous Improvement
5 1 (7.14%) Agile Software Development
5 1 (7.14%) DevOps
5 1 (7.14%) Project Management
Programming Languages
1 7 (50.00%) SQL
Qualifications
1 9 (64.29%) CCNA
1 9 (64.29%) Cisco Certification
1 9 (64.29%) Microsoft Certification
2 7 (50.00%) MCITP
2 7 (50.00%) MCSE
3 2 (14.29%) CCNP
3 2 (14.29%) MCSA
4 1 (7.14%) A+ Certification
4 1 (7.14%) ITIL Certification
4 1 (7.14%) Network+ Certification
Quality Assurance & Compliance
1 7 (50.00%) ISO/IEC 27001
System Software
1 7 (50.00%) XenDesktop
2 6 (42.86%) VMware Infrastructure
3 4 (28.57%) Active Directory
4 2 (14.29%) Hyper-V
Systems Management
1 1 (7.14%) Packer
1 1 (7.14%) Terraform
1 1 (7.14%) Tivoli
Vendors
1 10 (71.43%) Cisco
2 8 (57.14%) Microsoft
3 7 (50.00%) Citrix
4 6 (42.86%) VMware
5 4 (28.57%) Juniper
6 1 (7.14%) Avaya
6 1 (7.14%) IBM